Computer technician jobs in Thousand Oaks, CA

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Summary: The IT Coordinator will be responsible for ensuring the smooth operation of our IT infrastructure, including Windows and Mac client troubleshooting, network monitoring, troubleshooting and optimization. This role involves collaborating with various departments to support their IT needs, managing IT resources, and providing technical support to employees. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to manage multiple tasks efficiently. Key Responsibilities: 1. Employee Support and Troubleshooting: Provide technical support for Windows and Mac operating systems, including installation, configuration, and troubleshooting. Assist users with software and hardware issues, ensuring minimal downtime and efficient resolution of problems. Maintain and update computer systems, ensuring all devices are running the latest software and security updates. 2. Network Monitoring and Optimization: Monitor network performance to identify and resolve issues proactively. Troubleshoot network problems, including connectivity issues, latency, and security concerns. Optimize network performance by configuring and maintaining network devices such as routers, switches, and firewalls. Ensure network security by implementing and managing appropriate security measures and protocols. 3. General IT Coordination: Manage and coordinate IT resources, including hardware, software, and peripheral devices. Maintain an inventory of all IT assets, ensuring proper documentation and tracking. Assist in the planning and implementation of IT projects, ensuring they are completed on time and within budget. Develop and maintain IT policies and procedures, ensuring compliance with organizational standards. Provide training and support to employees on IT systems and applications. 4. Collaboration and Communication: Collaborate with various departments to understand their IT needs and provide appropriate solutions. Communicate effectively with stakeholders, providing updates on IT projects and issues. Liaise with external vendors and service providers to ensure timely and effective delivery of IT services. 5. Continuous Improvement: Stay updated on the latest technology trends and advancements, recommending improvements and upgrades to the IT infrastructure. Participate in ongoing training and professional development to enhance technical skills and knowledge. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. Proven experience as an IT Coordinator or similar role. Strong knowledge of Windows and Mac operating systems. Experience with network monitoring, troubleshooting, and optimization. Familiarity with network security practices and protocols. Excellent problem-solving and analytical skills. Strong organizational and multitasking abilities. Effective communication and interpersonal skills. Relevant certifications (e.g., CompTIA Network+, CCNA) are a plus. Working Conditions: Office environment with occasional requirements to work outside regular business hours to address urgent issues. Some physical effort may be required for tasks such as lifting and moving IT equipment. Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.

JANUS et Cie is currently seeking a Help Desk Technician in our IT Department. The Help Desk Technician is the first point of contact for employees seeking technical assistance by phone, e-mail or through the Help Desk ticketing system. The Help Desk Technician's main task is to identify, diagnose and, where possible, resolve the technical issue or escalate the case to other IT members. The Help Desk Technician will answer queries on basic technical issues and offer advice and solutions where possible. This job is on site and is located in Santa Fe Springs, CA Hourly Range-$28-$30 an hour ESSENTIAL DUTIES AND RESPONSIBILITIES: Serve as the first point of contact for customers seeking technical assistance over the phone or email Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Provide excellent internal customer support via telephone and e-mail. Respond to help desk tickets submitted by customers seeking help; direct unresolved issues to the next level of support personnel Query customers to determine the nature of problems; walk the customer through the problem-solving processes Perform remote troubleshooting through diagnostic techniques and pertinent questions Install, modify, and repair computer hardware, peripherals, and software as needed Act as liaison between customer and external hardware service providers (on site repairs, managed print services) as needed Follow up with customers to ensure issues have been resolved. Gain feedback from customers about computer usage. Document procedures as needed QUALIFICATIONS: AA or equivalent experience required Certification as IT Technician (e.g. CompTIA A+, Microsoft Certified IT Professional) will be an advantage Knowledge of Microsoft user administrator (AD, AD Azure), Office 365 and Windows and Mac OS are a must. Familiarity with Microsoft Dynamics and CRM is helpful but not critical. Excellent written and verbal communication skills Willingness to work a flexible schedule, including overtime, evenings, and weekends as needed Great interpersonal skills and ability to work cooperatively and jointly to provide quality service to internal customers. Focus on customer service Proven experience as a help desk technician or other customer support role Good understanding of computer systems, mobile devices and other tech products Effective time management skills Ability to maintain confidentiality of Company information and exercise good judgment REFLECTS OUR BRAND VALUES: We listen to our Customers We rely on our Members We honor Integrity We embrace Continuous Learning We lead with Design We create Value We make the World Better

Join our amazing team of professionals at Sigma! We believe in truly taking care of our associates to ensure they feel empowered to be their best selves at work. You are not just applying for a job, this is the start of a new career with a fast-growing, innovative global food organization. Ready for your next opportunity? Come join our table! POSITION SUMMARY This position contributes to defining and implementing “Best Practice” ITIL (IT Infrastructure Library) policies, procedures, and standards and ensures their conformance with Corporate Information Systems goals and procedures. Provide first‑level support for installations and solving technical problems, as well as ongoing system administration and additional functionality as needed to support all business units throughout the company. ESSENTIAL JOB FUNCTIONS Monitor, troubleshoot, and support complex technical problems of networking equipment utilizing hardware and software testing tools and techniques. Monitor, record, track, and respond timely to requests received through the IT Helpdesk. Install and support network equipment, including routers, switches, and wireless access points with guidance from the Corporate IT networking team. Create and maintain inventory of all IT equipment, software, software licenses, End User Training Documents, Knowledge Base Articles, and Project Plans. Work with outside support vendors to procure IT equipment and resolve any internal issues. Assist with leading small to medium IT projects and carry out IT initiatives. Evaluate and recommend new technologies within existing environments. Other duties as assigned MINIMUM QUALIFICATIONS Bachelor's degree in Computer Science/Information Technology or 4 years of technical experience in a related field. Two (2) years of experience and understanding of wireless technology for troubleshooting issues as they arise. One (1) year of experience in IT project administration to manage small to medium IT projects. Experience in providing onsite and remote support. Expertise in Windows Operating Systems, including Windows 10, MS Office (Word, Excel, Outlook). Experience with antivirus and desktop software. License/Certifications N/A Preferred Qualifications N/A KNOWLEDGE, SKILLS & ABILITIES (KSA's) Working knowledge of Active Directory and wireless technologies. Networking fundamentals. Must be extremely organized with the ability to work on multiple issues at a time. Exceptional attention to detail. Must be a strong team player; ability to work with plant/corporate leadership, peers, and users to deliver projects on budget and on time. Excellent verbal and written communication skills. ENVIRONMENTAL/WORKING CONDITIONS The IT Support Technician will report directly to the IT Manager. This position has no direct reports. Ability to provide after‑hours support. PHYSICAL REQUIREMENTS Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing. Frequent use of eye, hand, and finger coordination enabling the use of office machinery. Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone.

Are you a Senior Technical Support Specialist with experience working in a regulated environment? Pharmaceutical, Laboratory, Medical devices? We have an onsite role in Thousand Oaks, CA for a skilled technician with strong customer service skills. NO Corp to Corp - PLEASE Milestone / SMCI is seeking a Sr. Technical Support Analyst to perform Windows system administration for laboratory-based computer systems used to control laboratory instruments (instrument controllers). The IS Analysts will work closely with scientific functional groups to install, configure, test, maintain, and troubleshoot lab workstation hardware and software. These positions will upgrade client's lab IT assets from Windows 7 to Windows 10 and to ensure proper instrument data management. These consultants will also work on general lab IT system problem tickets as reported by lab scientists. Typical activities will include: • Windows Upgrades: Configure and deploy Windows 10 based laboratory systems using client's pre-defined lab image to support laboratory instruments. Work with the scientists for functional testing and acceptance; supporting regulatory validation steps as required. Maintain IT asset inventory systems during deployments • Lab Data Remediation: Configure data management software to automate movement of data from lab instrument computer systems to client enterprise file shares. • General Ticket Resolution: Actively respond to incidents and requests for all laboratory software and systems. Perform system administration of both local and enterprise laboratory software and systems including user account management, licensing management, Tier 1 incident response and troubleshooting. • Documentation: Use ServiceNow to track service requests and/or escalate issues when necessary and to keep client asset inventory up to date. Additional tasks may include: • Physically inventory laboratory computers and reconcile with laboratory inventory system • Support corporate deployments of anti-virus, software patches to laboratory computers • Partner with Instrument vendors on system requirements, setups and configurations for new systems as well as upgrades to existing systems. • Develop and maintain administration tools for the Enterprise Benchtop team primarily in C#, ASP.NET, SQL and IIS Required Experience • 3-5 years' experience with Windows administration. Experience in a life science, laboratory, and/or regulated (GLP, GCP, GMP) environment is highly desirable. • Windows Operating systems - Win10, Windows Server • PC/Laptop Hardware maintenance • Software/Hardware troubleshooting • Networking skills - TCP/IP, Windows Domains, Network configurations • Excellent communication, customer relations and problem-solving • Ability to work autonomously with follow-through to completion and documentation • Organizational skills sufficient to multi-task in an extremely fast-paced environment with changing priorities. • Must be able to lift 40 lbs. Related Skills (Desirable) • Work experience in research laboratories and regulated environments • Experience with administration of LIMS, ELN, and Waters systems • Experience with ITIL, ServiceNow • Experience working in a GxP/GMP environment • Experience supporting/troubleshooting laboratory systems such as HPLCs, Mass Specs and various other lab instruments • Scripting - PowerShell, Batch, Python The estimated pay range for this position is USD $45.00/Hr - USD $50.00/Hr. Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process

IT Service Desk Analyst / Service Desk Support / IT Support Technician / IT Support Analyst /1st/2nd Support / 1st & 2nd Line Support / IT Technician Our client is a global leading high tech company: -Over 6,500 employees across 20+ offices; -Fast growing; -Cutting edge AR and VR technologies, 3D printing, etc. They are looking for an IT technician to join their US team: -Troubleshooting Windows OS, Mac OS and Linux OS, IT network, AD, Office 365 and digital workspace technologies such as Okta, Atlassian, Slack, Confluence, Google Workspace, storage, JAMF, -Clearing tickets backlog, analysing issues and following up with end users, escalate technical issues, helping resolving problems and finding root cause within SLA; -Building good relationship with 3rd party software/hardware vendors; -Documentations Initially 11 months full time contract till the end of 2025 with option to extend yearly. W2 employer contract offering $34.79 per hour (40 hours per week) plus contribution to medical plan and federal public holidays as PTOs. 5 days on site in Santa Monica (2772 Donald Douglas Loop N, Santa Monica, CA 90405) Requirements: -2 + years experience working as IT support/service desk; -Working knowledge in troubleshooting Linux (Red Hat) / Windows/ Mac OS X/Mac/Apple technologies -Storage Systems - Synology (nice to have) -3D printers (nice to have) -Excellent client facing and problem solving skills, creative thinking and sociable personality

MANTECH seeks a motivated, career and customer-oriented Network System Administrator III to join our team in Los Angeles, CA. The primary function is working with Special Access Program (SAPs) and other classified networks supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Install, maintain, audit and support a secure MS Windows network environment and limited web/data application service. Maintain internet applications and protocols IP, TCP, HTTP, HTTPS, FTP, & SSL. Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required. Interface with local customers and provide IT related support to quickly resolve problems. Perform periodic maintenance, hardware upgrades and replacement, firmware updates and system configuration changes. Perform scheduled tape backups on systems as required. Manage data backup library to include storage of tapes, disks and other magnetic media at the customer's location and off-site storage facilities as required. Attend planning and requirements meetings with IT staff, Program Managers and customers as required. Minimum Qualifications: Bachelor's degree in a related area; an additional 4 years of related experience might be considered for a degree. 6+ years of related experience. 4+ years of relevant SCI experience. Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 such as CompTIA Security + CE, within 6 months of the date of hire. Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems. Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents. Preferred Qualifications: 2+ years of SAP-related experience highly desired. Ability to work in a dynamic environment and effectively interact with numerous DOD, military/civilian personnel and industry partners. Working knowledge of Microsoft Office (Word, PowerPoint, and Excel). Possess a high degree of originality, creativity, initiative requiring minimal supervision. Requires travel within the organizational Area of Responsibility (AOR) (note - could be extensive and will include both air and ground transportation). Clearance Requirements: Current Top-Secret Clearance with SCI Eligibility. Eligibility for access to Special Access Program. Information Willingness to submit to a polygraph. Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.

Title: IT Support Analyst At Vytalogy, we believe everyone should have access to better health and nutrition to fuel their wellness. As a leader in the vitamins, minerals, and supplements (VMS) industry, we're home to trusted brands Natrol and Jarrow Formulas. With locations in Los Angeles, CA, Boulder, CO, and Haslet, TX, we bring science-backed wellness products to consumers nationwide. Summary: Provide day-to-day front-line technical support to employees for a wide range of hardware and software systems, delivering solutions with a strong focus on exceptional customer service. Actively listen and engage with users to understand their issues, responding promptly and professionally. Diagnose problems through discussion and troubleshooting, ensuring clear communication throughout the process. Effectively resolve issues while maintaining a positive, empathetic, and customer-focused approach. Provide timely and accurate resolutions to user problems, queries, or complaints, prioritizing user satisfaction. Assist in hardware and software evaluation and recommend upgrades or improvements to enhance IT infrastructure and overall user experience. Your primary activities will include but are not limited to: Provide exceptional customer support and clear communication to both technical and non-technical users across all channels including in-person, phone, chat and email Install, configure and support OT computer systems and printers to ensure optimal functionality and compliance with organizational standards. Support Microsoft 365, Teams, SharePoint, and user onboarding. Install and configure user hardware, software, phones, printers, conference room technologies, and resolve issues across facility environments. Timely troubleshoot and resolve incoming support tickets in alignment with established KPIs. Provide training sessions or quick guides for current or new technologies and tools and contribute to knowledge base articles and self-service resources for end-users. Ensures the integrity of organizational data and upholds security measures across all technology systems and environments. Maintains accurate records of IT assets and ensures proper and secure storage of equipment. Stay updated on AI-driven IT support tools and recommend improvements for service desk automation Participate in security awareness initiatives and assist with vulnerability remediation Utilize PowerShell scripting or automation tools to streamline repetitive tasks and improve operational efficiency Travel required between facilities up to 25 percent. Perform consistent checks and reports of major equipment in server/data rooms, including, but not limited to UPS, network switches and all physical servers, for any visual/audio signs of hardware failures. You'll need the following (minimumqualifications): Bachelor's degree in IT or related field is preferred but not required. 5+ years of IT experience required. Ability to be a self-starter with little to no supervision. Detail oriented person that acts with a sense of urgency. Responsible individual that takes ownership of responsibilities. Analytical and excellent problem-solving skills to troubleshoot and diagnose issues. Knowledge and ability to support Mac, Windows 10 and 11, Exchange Online, Azure, and Active Directory. Strong interpersonal and communication skills at all levels within the company, with the ability to communicate effectively using several modes of communication, such as face-to-face, email, phone, presentations, etc. Professional with a high level of integrity, maintaining confidentiality of sensitive information. Demonstrates an upbeat and positive attitude toward job responsibilities and accomplishment of critical business objects. Reliable transportation to travel between locations. Ability to lift 50 lbs. Preferred: CompTIA A+ certified, or other IT Support certification. Preferred: Work experience in fast-paced Manufacturing/ Warehouse environment. Nice to have: Experience with AV/ conference room equipment. A reasonable estimate of the current base hourly range for this position is $30 to $38. Actual compensation offered may vary depending on skill level, experience, and/or education. Vytalogy Wellness LLC offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401K with company matching contributions, paid sick days, vacation, and holidays, paid parental leave, short-term and long-term disability coverage, life insurance, and wellness programs. Vytalogy Wellness, LLC is an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Vytalogy Wellness, LLC collects personal information of job applicants in connection with our recruitment and hiring activities. For more information, including the categories of personal information we may collect, the purposes for which we collect such personal information and the rights you can exercise over our use of your personal information, see our Notice of Collection for California Employees, Job Applicants and Contractors.

Requirements Must possess a professional demeanor and strong customer service/consulting/training skills Experience troubleshooting/repairing desktop and laptop hardware in the field or in a related area Basic understanding of networks, Intel servers and telecoms Strong Break / Fix skills Desktops, Workstations, Notebooks, and Dell tablets Strong Microsoft Office skills (Outlook, Excel, Word, and PowerPoint) Strong Microsoft operating system troubleshooting skills Strong mac OS operating system (Big Sur & above) troubleshooting skills Strong problem solving and critical thinking skills Strong written and verbal communication skills Must be self-motivated and the ability to work independently with minimal supervision Must have excellent time management skills Must be detail and process oriented Ability to walk long distances across large facilities Must be able to pass a background security check Valid driver's license and reliable transportation

Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction Qualifications: · Associate's or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience. · 3-5 years of experience in a desktop support or similar role. · Strong knowledge of Windows and Mac operating systems. · Proficiency with Microsoft Office Suite and other common software applications. · Experience with Active Directory, group policies, and user account management. · Familiarity with remote desktop tools and support software. · Excellent problem-solving and analytical skills. · Strong communication and interpersonal skills. · Ability to work independently and as part of a team. · Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus

AVID Technical Resources is seeking a Desktop Support Specialist for our client in the entertainment industry in Los Angeles. This is a contract to perm role at up to $75,000 DOE and pays hourly on contract. Required Skills Excellent written and oral communication skills Ability to troubleshoot and support user issues At least 3 years of Tier II support experience Strong knowledge of Win and MacOS environment A+, MSDT, or Help Desk certification preferred.

The IT Support Specialist II provides advanced technical support for end-users, systems, hardware, and applications. This role serves as an escalation point for Tier I support, performs more complex troubleshooting, and assists with maintaining the organization's IT infrastructure. The Specialist II works both independently and collaboratively to ensure high system availability and deliver an excellent support experience. Key Responsibilities Provide Tier II technical support for desktops, laptops, mobile devices, printers, and other peripherals. Troubleshoot and resolve intermediate to advanced issues related to operating systems (Windows/mac OS), software, and networking. Respond to service tickets in a timely manner and document troubleshooting steps and resolutions. Serve as an escalation point for Tier I technicians and mentor junior support staff. Qualifications 2-4 years of IT support experience (helpdesk, desktop support, or related roles). Strong knowledge of Windows/mac OS operating systems and common business applications. Experience with Active Directory, Microsoft 365, and basic networking concepts. Troubleshooting skills for hardware, software, and connectivity issues. Excellent communication, problem-solving, and time-management abilities.

Handy with a computer? Join our tech support staff CFS Tax Software, Inc is looking for technicians to assist our customers over the phone with installing and maintaining our software products in a networked Windows environment. Typically this involves helping the customer download and install our programs. A typical day's work might involve helping 10-30 callers. When calls are not busy, you may be asked to work on related tasks. Candidates do not need to have prior experience with our software as training is provided, and only need good knowledge of networked Windows environments. About Us For nearly 30 years, CFS Tax Software, Inc. has developed software for tens of thousands of tax professionals nationwide. Our flagship program, TaxTools , is the most widely used program of its kind in the tax profession. Requirements Knowledge of networked Windows environments Ability to communicate and provide instruction over the phone, often to tax professionals Reliable and professional Preferences Full-time availability in January, our busiest month Programming experience is a plus Benefits Outside January, flexible scheduling may be provided Vacation, holidays, medical, dental, generous 401(k) plan (some benefits may not be available for part-time or temporary employees) Part-time, full-time, or temporary (through Jan '26) status Compensation $23/hour starting

Responsibilities: Manage the installation and maintenance of hardware and software including personal workstations, printers, mobile devices, and infrastructure devices, etc. Test, plan and supervise the deployment of new operating system releases, vendor patches, commercial software releases, and public domain software. Performs trouble shooting, parts replacement, system upgrades, and basic deployments & repair on assets. Imaging devices, including desktops, laptops, and other devices as needed. Install, configure, troubleshoot infrastructure - server/network devices. Handle IT shipping/receiving and dispatch of devices to users. Track hardware inventory, handle any issues and find resolutions for users. Handle tickets in ServiceNow in a timely manner. Assist in resolving technical escalations that arise during service delivery. Be highly adaptable and a self-starter. Work well with different types of management styles. Qualifications: Working knowledge of meeting SLA (Service Level Agreements) Working Knowledge of ITSM tool, Service-Now is a plus Basic industry standard technical knowledge Strong knowledge in Microsoft Office, Patch Management, Anti-Malware, desktop/laptop imaging, anti-virus and inventory management tools. Excellent knowledge of computers (PC, Laptop and Mac) and peripherals. Advanced working knowledge of configuring and trouble-shooting iOS and Android based mobile devices. Outstanding communication skills to team and clients. Ability to motivate the team to adhere IT best practice and deliver outstanding customer service

Are you interested in joining a Global Investment Management Firm? Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer . We will be building out a new environment with state of the art technology. Your key responsibilities include: Act as a first point of contact for users striving towards first call resolution but able to escalate when needed. Deliver advanced hands-on and remote support for critical end-user computing tasks, such as telephony (Cisco and dealer voice), mobile devices (iOS and Android), and video conferencing systems (Zoom). Engage in collaborative efforts with second and third level technology teams, both domestically and internationally, to resolve complex or urgent issues. Create and manage detailed logs of incidents and requests, identifying trends. Handle user requests and incidents through multiple channels including walk-ups, chats, email, MS Teams, and ticketing systems. Building and deploying PCs and laptops.

Hours: Full Time (Contract to Hire) The role Napster Corp is seeking a highly skilled IT & Network Engineer to join our team onsite in Long Beach, CA. This role is critical to maintaining, optimizing, and scaling our internal IT infrastructure and network systems across corporate and production environments. Reporting to the Senior Director of IT, the IT & Network Engineer will ensure reliability, security, and performance of all local and cloud-connected systems, supporting a hybrid team of technical and creative professionals. This role is hands-on and ideal for someone who thrives in a fast-paced, high-growth environment with evolving technical needs. What you'll do Collaborate with event production teams to ensure reliable connectivity and technical support during live events. Weekend and occasional evening work will be required based on event schedules. Combines core IT operations with hands-on support for live events and broadcast environments. Manage, monitor, and troubleshoot corporate network infrastructure, switches, firewalls, access points, and VPN systems. Oversee IT systems including workstations, servers, mobile devices, SaaS tools, and collaboration platforms. Install, configure, and maintain hardware and software across onsite environments. Ensure network and endpoint security, including patching, access control, encryption, and monitoring. Manage user onboarding/offboarding, permissions, and identity access (Okta, Azure AD, Google Workspace, etc.). Support AV, conferencing systems, and hardware used for production, studio, and immersive technology environments. Maintain asset inventories and ensure timely provisioning of equipment. Develop and document IT processes, SOPs, and system configurations. Provide onsite hands-on support for escalated tickets and urgent operational issues. Collaborate with engineering, product, studio, and executive teams to ensure IT systems meet business needs. What you'll bring Bachelor's degree in IT/Computer Science or 5 yrs of hands-on experience in IT/network engineering Strong experience with firewalls, switching, routing, VLANs, Wi-Fi systems (Cisco, Meraki, Ubiquiti preferred) Expertise with Windows, mac OS, and cloud-based admin environments Experience managing identity management platforms (Okta, Azure AD, Google Workspace) Skilled in IT security best practices, endpoint protection, patching, MDM, and asset management Experience supporting production, studio, or hardware-intensive teams a plus Outstanding attention to detail Excellent communication skills and ability to operate with urgency in a fast-paced environment We'll be extra pumped if you have Experience in tech, media, SaaS, gaming, or immersive environments AV/production network experience (NDI, Dante, broadcast systems) Experience with cloud networking (AWS, Azure, GCP) Certifications such as CCNA/CCNP, Network+, Security+, or equivalent Experience supporting hardware used in XR, AI, or 3D production workflows Our Culture Impact: Play a crucial role in our growth journey. Culture: Join a vibrant team valuing creativity and collaboration. Growth: Thrive in a fast-paced, dynamic environment. Reward: Enjoy competitive compensation, equity opportunities, and comprehensive benefits. Ready to shape our future? Apply now and be part of something extraordinary! We're looking for more forward-thinking and collaborative people to be a part of our innovation journey and mission to push the boundaries of technology. If you're ready to help us achieve this vision - we'd love to hear from you! At Napster Corp, we're looking for people invigorated by our values and drive to change the world, not just those who simply check off boxes. Napster Corp embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We strive to build a company that reflects a global audience. CCPA Notice for California Job Candidates: Please review our CCPA notice at ***************************************************************** The base salary for this position is $90,000 - $110,000, this role will be a Contract to Hire opportunity. Base pay will depend on a variety of job-related factors, which may include education, certifications, experience, market demands, and locations.

SNF Payroll & HR serves skilled nursing facilities and other lines of business across the United States. Taking the time to understand our clients' labor force and HR needs, we create a tailored software solution for them that incorporates workforce management, applicant tracking, talent management, learning management, and performance management plus employee data. We help our clients leverage all the benefits of HR analytics with tailored payroll and benefits software. That way they can leave the back-end process to us, and get back to doing what they do best: serving their patients and customers! Who We're Looking For: We're searching for a motivated, high-caliber professional who thrives in a fast-moving environment where accuracy, innovation, and client service truly matter. In this role, you will strengthen the operational backbone that powers our Payroll & HR services across the healthcare industry. You will tackle complex data challenges, build smarter workflows, and bring clarity to the numbers that drive critical decisions for our clients. You're someone who is both detail-obsessed and big-picture aware. You learn quickly, communicate clearly, collaborate naturally, and bring a genuine drive to elevate processes, solve problems, and deliver exceptional results. If you're hungry for ownership, ready to grow, and excited to make a measurable impact, you'll excel here. Job Overview: The Payroll Intelligence & Systems Specialist is responsible for overseeing all core data, compliance, and reporting functions on behalf of our clients' operations within the healthcare sector. This role ensures accurate and timely PBJ submissions, maintains integrity of general ledger outputs, manages system configurations across our HRIS/Payroll platforms, and delivers high-quality operational reporting as a pivotal service of SNF. The ideal candidate is detail-driven, technologically savvy, and familiar with healthcare payroll and staffing requirements. Key Responsibilities: Payroll-Based Journal (PBJ) Management Prepare, validate, and submit all PBJ files to CMS for skilled nursing and healthcare clients. Ensure accuracy of hours, job codes, pay types, and facility census data. Monitor submission windows and proactively communicate deadlines and discrepancies. Work with facility administrators, schedulers, and payroll teams to resolve PBJ data issues. Maintain audit trails and documentation for compliance. General Ledger (GL) & Financial Mapping Maintain and update GL mappings for payroll and labor cost allocations. Perform regular audits to ensure accurate postings to client financial systems. Collaborate with Accounting departments to troubleshoot variances or missing entries. Provide support during month-end close related to payroll journal entries. Systems Administration & Configuration Serve as the internal expert for our HRIS/Payroll platform (Isolved). Manage system setups, configuration changes, user permissions, and integrations. Identify system inefficiencies and recommend workflow or configuration improvements. Act as liaison with vendors for enhancements, troubleshooting, and escalations. Support new client onboarding with system builds, GL mapping, PBJ setup, and data validation. Reporting & Analytics Create and maintain standard and custom reports for clients and internal leadership. Ensure accuracy and consistency across labor, payroll, compliance, and financial reports. Analyze trends related to overtime, labor costs, staffing compliance, and productivity. Provide insights that support operational decisions and client performance. Qualifications 3-5 years of experience in payroll, HRIS administration, PBJ management, or related healthcare operations. Strong understanding of CMS PBJ rules, job codes, and reporting structures (healthcare required). Experience with GL mapping, payroll journal entries, and labor cost reporting. Proficiency with HRIS/Payroll systems (e.g., Isolved, UKG, Paylocity, ADP, or similar). Advanced Excel skills (v-lookups, pivot tables, formulas) and strong analytical abilities. · Experience supporting multi-facility healthcare organizations (SNF, ALF, Home Health, etc.). Ability to manage multiple deadlines in a fast-paced environment. Desired Traits and Skills: · Exceptional attention to detail, accuracy, and data integrity. · Proficiency in data visualization tools (e.g., Tableau, Power BI) and SQL · Familiarity with labor compliance requirements, census reporting, and scheduling workflows. · Experience with API or flat-file integrations between systems. · Strong analytical, problem solving, and critical thinking skills · Excellent communication skills to convey complex findings to diverse audiences · Familiarity with statistical analysis and machine learning concepts Salary & Benefits · 75-95k depending on experience · Unlimited PTO · Optional work-from-home two days per week after initial training period · Medical, dental, vision, and life insurance · FSA Available · 401(k) available after 1 year of service We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status or disability status, or any other characteristic protected by Federal, State or Local law.

Omega Law Group is a prestigious personal injury law firm serving California and Texas. We are committed to championing the rights of individuals who have suffered due to negligence or wrongful acts. Our dedicated team is known for delivering exceptional service and winning results for our clients. Through innovation, compassion, and expertise, we have gained a reputation as one of the leading law firms in personal injury. To learn more, please visit our website: ***************** ***Recruiting agencies and third party staffing firms, while we admire your hustle, we would appreciate if you refrain from calling our office regarding this position or other business solicitations. Thank you! *** About the Role We are seeking a skilled and proactive IT Support Specialist to optimize our business-critical software systems while delivering top-tier end-user support. This role blends hands-on technical execution, ensuring seamless system performance, user satisfaction, and alignment of our technology platforms with legal workflows. The ideal candidate is a strong communicator, highly proficient in both firm-wide technology systems and day-to-day user support, particularly in legal or other professional services environments. Key Responsibilities Maintain and support all company hardware, software, and drivers, ensuring systems remain secure, updated, and aligned with business goals. Support system upgrades, licensing, integrations, and decommissioning in collaboration with internal stakeholders. Serve as Subject Matter Expert (SME) for office technologies including desktop setups, AV systems, and conferencing tools. Align technology platforms with legal workflows to support operational efficiency and user adoption. Provide high-touch IT support, including deskside and remote assistance for hardware, software, and mobile devices. Manage and support conferencing technologies within office meeting spaces. Act as a point of contact for complex IT support issues; oversee technology onboarding and offboarding processes. Maintain IT inventory, including setup, distribution, and asset tracking. Balance priorities between software support and user-facing needs, ensuring timely resolution of issues and project milestones. Partner with departments across the firm to drive IT-related projects, enforce security protocols, and support new technology initiatives. Perform additional IT duties as required. Qualifications Bachelor's degree in Computer Science or a related field. 3+ years of relevant IT experience Proficiency in Microsoft Office Suite, Windows, and Adobe Acrobat. Strong problem-solving skills with the ability to diagnose and resolve complex issues quickly. Excellent communication and interpersonal skills, with experience supporting professionals in high-demand environments. Prior experience in a law firm or fast-paced professional services setting preferred. Okta, 1Pass, VOIP, Apple Business experience preferred We are an equal opportunity employer and offer competitive compensation and benefits, and opportunities for growth.

We're looking for an experienced Enterprise Network Systems Administrator (ENSA) to help design, maintain, and secure enterprise-wide network infrastructure. This role works under the direction of a Principal Network Systems Administrator (PNSA) and plays a critical role in aligning network operations with business goals. If you believe networks should be rock-solid, secure, and quietly brilliant-this one's for you. What You'll Do As an ENSA, you'll be responsible for the health, security, and performance of enterprise networks, including: Managing and maintaining enterprise computer systems and network infrastructure Installing, configuring, and troubleshooting hardware and software Supporting and enhancing cybersecurity measures Monitoring network performance and resolving issues proactively Maintaining systems including VPNs, routers, mainframes, and physical network hardware Updating virus protection and security tools to safeguard data and communications Collaborating with IT teams and business users to identify system needs and resolve issues Supporting end users, including training and documentation where needed Creating user guides and instruction manuals for network usage In short: you keep the digital highways open, safe, and fast. Required Skills & Experience Experience 5+ years of broad experience with networking services and protocols 3+ years (within the last 4 years) as a Network Systems Administrator or similar role 2+ years (within the last 4 years) in a security monitoring role Education Bachelor's degree in IT, Computer Science, or a related field (Equivalent experience may substitute on a year-for-year basis) Core Competencies Customer service & stakeholder communication Problem-solving, critical thinking, and decision-making Project management, risk management, and quality assurance Configuration, data, and information management IT architecture, performance assessment, and technology planning Technical Skills Experience with tools and platforms such as: Cisco ATA, ACI, APIC, Prime, VoIP Call Manager CACTI, eCloud, Elastic Search, ITM, Open NMS nGenius, NetScout, SCOM, UTR McAfee, MVISION StruxureWare, SecureWorks WAF Wireshark, Web CTRL Preferred Skills WiFi (802.11) deployments Cisco controller-based wireless solutions Meraki technologies

Mission of the Role Technical Support Respond to customer's telephone, email and voice mail inquiries concerning support request. Resolve hardware and software problems with our supported product line. Accurately records incident descriptions, communications and resolution in our system. Diagnose problems through research, replication, and testing. Escalate or consult with senior help desk engineers, both internally and externally. Manage assigned ticket queue Ability to coordinate resources to fulfill needs of customers Prevent problems from escalating by understanding customer needs and fulfilling them Continue to stay current on current technology in the industry and our product line. Perform assigned duties as requested by Manager. Consistently deliver high-quality services to our clients. Professional Qualities Teamwork Reinforces team approach throughout development efforts. Supports and solicits input from team members at all levels within the organization. Position Requirements Bachelor's degree in Information Technology or Computer Science. 2 or more years' experience in an IT Field. 2 years' experience with FOIP and diagnostic tools. 2 years' knowledge or experience with Retarus, RightFax, Biscom, FaxCore and/or XMedius Fax Products. 2 years' experience with the Fax or Cloud Fax products preferred. Previous help desk or support center experience. Excellent written and verbal communication. Strong interpersonal skills including negotiation, conflict management, and customer relationship building skills. Excellent knowledge of Windows Server and Workstation. Excellent knowledge of Windows networking (DNS, DHCP, and TCP/IP). Strong knowledge of Windows Active Directory. Some knowledge of Exchange. Self-starter, highly motivated, enthusiastic and energetic. Results oriented, well organized and team player. High degree of integrity. Creative problem solver, good listener and quick learner. Organizational Responsibilities Respond to customer's telephone and email inquiries concerning support request. Resolve hardware and software problems with our supported product line. Accurately record incident descriptions, communications and resolution in our help desk software. Diagnose problems through research, replication, and testing. Escalate or consult with senior help desk engineers, both internally and externally. Function as a technical resource on internal technical projects. Continue to stay current on current technology in the industry and our product line. · Perform assigned duties as requested by Manager.