Computer technician jobs in Urban Honolulu, HI - 155 jobs
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IT Network Specialist Mid
Teksystems 4.4
Computer technician job in Urban Honolulu, HI
*Overview* Leidos is seeking a *Cleared IT Professional with Networking Expertise* to join our Field Service Network Administration team. This role is critical to supporting network infrastructure across multiple sites, ensuring reliable connectivity for mission-critical operations. The ideal candidate will have hands-on experience with network installations, upgrades, and troubleshooting outages in secure environments.
*Responsibilities*
* *Network Installation & Configuration*
* Deploy and configure routers, switches, and other networking hardware.
* Support site installations and ensure compliance with security and operational standards.
* *Upgrades & Maintenance*
* Perform hardware and software upgrades to maintain optimal network performance.
* Apply patches and firmware updates as required.
* *Troubleshooting & Support*
* Diagnose and resolve network outages and connectivity issues promptly.
* Provide on-site and remote support for field operations.
* *Documentation & Compliance*
* Maintain accurate records of network configurations and changes.
* Ensure adherence to DoD and Leidos security protocols.
*Qualifications* *Required:*
* Active (Secret or Top Secret) security clearance.
* Hands-on networking experience (installation, configuration, troubleshooting).
* CCNA certification *or* a relevant degree in IT, Networking, or Computer Science.
* Strong understanding of TCP/IP, routing, and switching concepts.
*Preferred:*
* Experience in field service or remote site support.
* Familiarity with DoD networking standards and secure environments.
* Excellent problem-solving and communication skills.
*Job Type & Location*
This is a Contract position based out of Honolulu, HI.
*Pay and Benefits*The pay range for this position is $30.02 - $30.02/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Honolulu,HI.
*Application Deadline*This position is anticipated to close on Jan 20, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$30-30 hourly 1d ago
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Computer Field Technician
Bc Tech Pro 4.2
Computer technician job in Urban Honolulu, HI
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls are paid at a flat rate of $50 per call
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-39k yearly est. 1d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Computer technician job in Urban Honolulu, HI
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$31k-39k yearly est. 11d ago
PC Technician
Artech Information System 4.8
Computer technician job in Urban Honolulu, HI
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Workstation PC Technician
Location: Honolulu, HI
Duration: 6+ months
Job Description:
• Support a robust Microsoft based network running XP, Windows 7 and Lotus Notes. Server, PC, MAC and Laptop expertise needed to perform the duties of this position.
• Under the guidance of IT representatives, duties may include some or all of the following: receiving assets, moving equipment within and/or between facilities, staging equipment for build/image activity, interviewing clients as part of pre-deployment asset discovery, executing equipment replacement activity, updating asset management system to reflect work performed, monitoring daily activity, installing and maintaining PC hardware and software, troubleshooting network usage and computer peripherals, perform system backups and data recovery, resolve network communication problems independently, e-mail administration, disk capacity monitoring and network security, preparing assets for disposition, other administrative duties.
Note: activity may also involve transporting equipment using a vehicle provided by supplier / contractor between multiple facilities within an assigned service area, as directed by an IT representative.
Skills Required:
• Minimum 2 years' experience with PC support, including deployment.
• Minimum 2 years' experience with PC hardware troubleshooting and repair.
• Minimum 1 year experience with direct client interaction.
• Ability to follow written and verbal instructions.
• Adaptable to change in process or required activities .
• Attention to detail. Quick learner.
• Professional appearance and behavior, including punctuality Responsibilities, Manage incoming and outgoing assets.
• Prepare systems for deployment.
• Scan existing asset for applications and settings.
• Interview clients to identify special considerations and other settings.
• Use KP tools to execute PC activity. Collaborate with teammates to identify process improvements.
• Escalate quickly when issues arise. Assist other technicians as needed.
Additional Information
For more information, Please contact
Shubham Rastogi
**************
*********************************
$34k-41k yearly est. Easy Apply 1d ago
On-Call IT Technician - PC, Mac & Desktop Urban Honolulu, HI - Hiring NOW
Geeks On Site 3.1
Computer technician job in Urban Honolulu, HI
💼 Job Type: 1099 Independent Contractor (On-Call) 💰 Pay: $35 per hour (on-site) 🗓 Schedule: Flexible / On-Demand - You accept jobs based on your availability
⚠️ Important Note - Read Before Applying
This is not a full-time job and does not guarantee hours.
You will join our on-call technician network as a 1099 independent contractor.
We assign jobs to you based on your stated availability and proximity to the job site, using our internal dispatch platform and CRM.
You control your schedule and decide which assignments to take. This is a great opportunity for techs looking to earn supplemental income or work flexibly on their own terms.
About the Role
Geeks on Site is seeking skilled and dependable on-call IT Field Technicians to provide onsite troubleshooting, repair, and setup for residential and small business clients.
You'll handle a range of technical issues across Windows PCs, Macs, printers, and scanners, including both hardware and software diagnostics.
Key Responsibilities
Diagnose and resolve hardware and software issues on Windows and Mac devices
Troubleshoot OS problems: boot errors, blue/black screens, login failures
Perform clean-ups and system tune-ups for slow/unresponsive machines
Assist with wired and wireless internet connectivity issues
Replace hardware components: hard drives, fans, RAM, etc.
Reinstall or repair Windows/mac OS using bootable USB or recovery tools
Setup and troubleshoot commercial printers and scanners
Add remote support tools or desktop shortcuts as needed
Educate clients with basic how-to or post-service guidance
Document service details and escalate complex problems if necessary
Requirements
2+ years of IT support experience, ideally in the field
Comfortable with Windows 10/11, mac OS, and BIOS-level troubleshooting
Skilled in hardware replacement and component-level repair
Knowledge of networking basics (LAN/WiFi setup and troubleshooting)
Familiarity with commercial printers/scanners is a plus
Must own necessary tools (bootable USBs, screwdrivers, diagnostic gear, etc.)
Reliable vehicle and valid driver's license
Strong communication skills and a professional attitude
Ability to work independently and manage your own time
Benefits
What You Get
Competitive on-site pay: $35/hour
Fully flexible schedule - you only accept jobs when you're available
Be part of a nationally recognized tech service brand
Dispatching, client communication, and billing are handled for you
What to Expect After You Apply
Intro call with one of our recruiters
Electronic onboarding (contractor paperwork, policies, etc.)
Submit a mandatory background check
Provide your preferred availability through our technician portal
Get access to our CRM and start receiving on-call job opportunities in your area
Great For Techs Who...
✅ Want part-time, flexible work without fixed hours
✅ Enjoy working independently and solving a wide range of tech issues
✅ Are looking to supplement their income with on-demand tech work
$35 hourly Auto-Apply 60d+ ago
Information Technology Support Technician
Kfc Airport
Computer technician job in Urban Honolulu, HI
Bowers + Kubota Consulting is a full-service architectural, landscape architecture, engineering, planning, construction management, and project/program management firm that has been servicing the islands for more than forty years. Recognized as one of the Best Places to Work both nationally and in Hawai'i, we are dedicated to delivering successful projects of superior quality to our clients through teamwork and integrity.
The Information Technology (IT) Support Technician will be responsible for providing services to manage the entire product lifecycle of the firm's technology assets.
JOB QUALIFICATIONS:
• Minimum Associate's degree in Information Technology or Information Security or an equivalent combination of education, training, and/or experience required.
• 1-3 years' experience with performing hardware and software troubleshooting/repair.
• Excellent customer service skills.
• Previous experience in conducting training or presentations preferred.
• Knowledge and experience with MS/Office 365 programs and services.
• Ability to communicate effectively and with diplomacy both verbally and in writing.
• Ability to prioritize and plan work activities efficiently.
• Ability to manage information from multiple sources concurrently.
• Ability to sit for long periods of time while working on the computer.
• Ability to understand end users' problems and convey technical information in a nontechnical manner format.
• Ability to work independently and in small teams.
• Excellent hand-eye coordination is required.
• Ability to occasionally lift and/or move up to 20 pounds required.
• Must be able to work on-site in Honolulu office.
ESSENTIAL JOB FUNCTIONS:
•Provides services to manage the entire product lifecycle of the firm's technology assets.
•Provides day-to-day telephone, in-person, and online support to end-users.
•Ensure proper function and execution of the IT department's disaster recovery procedures and systems.
•Identifies opportunities for improvement and advancement of the firm's technology assets and policies.
•Assists the IT Support Lead in the daily operations of the IT department while also supporting the projects and initiatives of the Director of IT & Security.
•Assists in the customization and adaption of existing programs to meet users' requirements.
•Develops and presents B+K IT training (lunch & learns/webinars, etc) on various systems for employees.
•Prepares various audio/visual systems for professional presentations.
•Research, plan, and implement future IT projects.
•Must be available to work after hours and nights as required.
•Perform other duties as assigned.
LOCATION: Kalihi/Honolulu, HI
SALARY RANGE: $54,000 - $78,000 per year depending on experience
Please apply directly online at: ***********************
Equal Opportunity Employer/Vets/Disabled
100% Employee Owned
$54k-78k yearly Auto-Apply 60d+ ago
Help Desk Technician - Maui, HI
Evocative
Computer technician job in Maili, HI
VPLS seeks an individual to provide Help Desk support services for an enterprise client in Maui, Hawaii. This Help Desk Technician position will be stationed five days a week at the main office in Maui, with occasional travel to other offices located on the island. This full-time, long-term position is also eligible for occasional overtime.
The Help Desk Technician has a responsibility to provide “outstanding customer service, respond promptly to clients, identify issues, analyze them, and apply the appropriate fixes & solutions. The Help Desk Technician will also document the results appropriately in the ticketing system and provide proper notification of service ticket statuses to both the internal team and external customers as appropriate.
RESPONSIBILITIES:
· Will be responsible for acquiring PCs and conference room equipment from the Company's warehouses, securely staging and building them (with standard image), maintaining the inventory, and then distributing the PCs and conference room equipment to designated distribution/storage locations in quantities needed for deployment and repairs.
· Handle complex and/or demanding tasks as well as they can, knowing proper escalation procedures
· Communicates with customers on ticket status and appropriate maintenance. Proactively follows up on customer service issues or requests as needed to ensure that service level expectations are met
· Installs, repairs, and provides assistance with computer systems by replacing network devices and computer components, diagnosing hardware and software problems, installing and upgrading hardware and software, and providing support and training to end users
· Provide remote technical support via phone/ remote app/ email, and other means of communication
· Work in collaboration with the project and engineering teams on the deployment and upgrade of systems at customer sites and locations
· Possible on-call duties to support 24-hour operations, which happen on extremely rare occasions.
REQUIREMENTS:
Knowledge & Skills
· Technicians should have a thorough knowledge of operating systems (up to Windows 10/11 and iOS), hardware, printers, common software packages (Microsoft Suite, Adobe, etc.), and familiarity with Audio Video electronics -widescreen TVs, projectors, video conferencing devices, etc. Working knowledge of A+ or equivalent is strongly desired.
· Technicians must be able to effectively communicate with all levels of the organization, both verbally and in writing.
· Basic knowledge of safety issues associated with electrical equipment is required.
· Technicians must also be able to work under tables, on ladders, move up and down stairs, and lift up to 60 pounds.
Please note: Candidates must be able to commute to the Maui office daily. This onsite requirement is non-negotiable and essential to the core functions of this position.
Evocative/VPLS is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$32k-46k yearly est. Auto-Apply 18d ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Computer technician job in Urban Honolulu, HI
The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$32k-46k yearly est. 44d ago
IT Helpdesk II
Lucayan Technology Solutions LLC
Computer technician job in Urban Honolulu, HI
Job Description
Reports To: IT Security Manager Company: Lucayan Technology Solutions LLC Employment Type: Full-Time, On-Site Clearance: Secret Clearance
About Us
Lucayan Technology Solutions LLC is a leading government contracting firm, supporting national defense initiatives with top-tier technology services. We are committed to delivering secure, innovative IT solutions to federal clients. We are currently seeking a qualified and experienced IT professional to join our team as an IT Helpdesk II technician. This role is essential in resolving advanced technical issues, supporting IT infrastructure, and ensuring compliance with federal cybersecurity regulations.
Job Summary
The IT Helpdesk II technician will provide advanced (Tier 2) technical support within a fast-paced, security-conscious environment. This position serves as an escalation point for complex issues from Level 1 Help Desk staff and is responsible for in-depth troubleshooting, network and server support, and enterprise application assistance. The IT Help Desk II also mentors Level I staff, assists with system upgrades, and works closely with the IT Security Manager to ensure system performance, security, and operational efficiency in accordance with cybersecurity protocols and compliance standards.
Key Responsibilities
Handle escalated IT support requests involving complex hardware, software, and network issues via ticketing system, phone, email, or in-person.
Perform in-depth troubleshooting and diagnostics to identify and resolve advanced technical issues.
Coordinate with third-party vendors and service providers for specialized support and warranty services.
Provide support for server and network infrastructure, including connectivity issues, server failures, and network performance concerns.
Assist with configuration and management of network devices such as routers, switches, and firewalls.
Monitor network performance and security, addressing issues proactively.
Manage user accounts and permissions in Active Directory and other enterprise systems, including account creation, modification, and deactivation.
Resolve complex login and access control issues, including advanced password resets and multi-factor authentication.
Provide advanced support for enterprise software applications, including installation, configuration, troubleshooting, and performance optimization.
Assist with software updates, patches, and upgrades to ensure security and compatibility.
Provide technical support during organizational events, ensuring stable IT operations and connectivity.
Assist with setup, configuration, and troubleshooting of specialized event-related IT equipment.
Create and maintain detailed documentation for complex issues, solutions, procedures, and system configurations.
Develop and update knowledge base articles to assist Level 1 Help Desk staff and end users.
Mentor and train Level 1 Help Desk staff, sharing knowledge and providing technical guidance.
Participate in incident and problem management processes, ensuring rapid resolution of critical issues and root cause analysis for recurring problems.
Monitor Help Desk performance metrics, such as ticket resolution times, system uptime, and user satisfaction.
Generate detailed reports and recommend process improvements and technology enhancements based on performance data.
Collaborate with other IT teams to address cross-functional issues and improve service delivery.
Qualifications
Required:
Education: Associate degree in Information Technology, Computer Science, or related field; or equivalent experience.
Experience: 2+ years in IT support, with at least 1 year handling Tier 2 responsibilities in a government, military, or enterprise environment.
Clearance: U.S. citizenship required; must hold or be able to obtain and maintain a DoD Secret Clearance.
Active Security Clearance or higher
Certifications (DoD 8570 IAT Level II requirement): One of the following required within 6 months of hire:
CompTIA Security+ CE
CompTIA CySA+
Cisco CCNA Security
Equivalent IAT Level II certification
Training Requirements (must be completed within 30 days of hire, then annually):
DoD Cyber Awareness / IA Training
DoD AT Level I (Anti-Terrorism Awareness)
OPSEC Awareness Training (Level I)
iWATCH Training
Preferred:
Active DoD security clearance (Secret or higher).
Experience with NIST SP 800-171, DFARS, or CMMC frameworks.
Familiarity with enterprise-level software applications and IT ticketing systems.
Prior experience supporting government or defense contracting environments.
Work Conditions
Onsite work required at our Honolulu, Hawaii location.
Standard duty hours: Monday - Friday, 0800-1600 HST, excluding federal holidays.
Occasional after-hours or on-call support may be required for outages, upgrades, or security incidents.
Physical ability to lift up to 25 lbs and assist with IT equipment setup and movement.
Apply today to join a high-performing, mission-driven team supporting national security through advanced IT and cybersecurity solutions!
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$32k-46k yearly est. 19d ago
Information Technology Support Technician III (DL) - Kapolei, Oahu
Hawaii State Judiciary
Computer technician job in Urban Honolulu, HI
Recruitment Number 25-298TO, Information Technology Support Technician III (DL), SR-17, Kapolei, Oahu. Note: This position requires a current and valid driver's license to operate a motor vehicle.Serves as an independent worker responsible for assisting an IT Specialist in conducting studies of work processes, procedures and operations of simple complexity to determine user's needs; developing applications for micro computer users utilizing various micro computer software in a localized environment; managing, operating, maintaining and monitoring of information technology resources which includes mini/micro, mainframe, network, and other computer systems, application software, peripheral devices; providing training and assistance to users on basic system procedures and a variety of mini/micro, mainframe, network and other computer software application programs; writing and editing procedure language; and performs other duties as required.Education Requirement: Graduation from high school or GED.
Specialized Experience: Three (3) years of experience in an IT operational entity which demonstrated knowledge of mini/micro, mainframe, and/or network computer components and involved the use of:
* networking equipment (e.g. modems, line drivers)
* various mini and micro computer application programs (e.g., word processing, database, spreadsheets, electronic mail)
* peripheral equipment (e.g., laser printers, disk drives, UPS - uninterruptible power supply)
Substitution of Education for Experience:
1. Successful completion of a two-year degree (e.g., Associate's Degree) from an accredited technical school, college or university in a Computer Science or Information Technology/Electronics/ Networking Technology related field may be substituted for one (1) year of Specialized Experience.
2. Successful completion of a certified program (e.g., Microsoft Windows NT; Novell Netware, etc.) and passing a series of proficiency tests administered at an official testing center which resulted in becoming a certified engineer (e.g., Microsoft Certified Systems Engineer, Certified Novell Engineer) may be substituted for two (2) years of Specialized Experience.
3. A Bachelor's degree in Computer Science, Information Technology/Electronics/ Networking Technology related field or comparable major from an accredited college or university may be substituted for two (2) years of Specialized Experience.
Selective Certification Requirement - Driver's License: For this position, applicants must possess a current and valid driver's license to operate a motor vehicle.Any additional information may be attached to your online application, submitted by email to *****************************, or mailed to the following address: Hawai`i State Judiciary, Human Resources Department, 426 Queen Street, First Floor, Honolulu, Hawai`i 96813.
Education: If you are using education as a substitution for experience, you must submit a copy of your transcript(s) or diploma(s) at the time of application. If you are selected for a position, we will request an official transcript (not a copy) at a later date. The official transcript must indicate completion of the training and/or the awarding of the appropriate degree.
$47k-69k yearly est. 21d ago
IT Field Service Technician
Honolulu Academy of Arts 4.2
Computer technician job in Urban Honolulu, HI
Job
$45k-54k yearly est. Auto-Apply 6d ago
Service Desk Technician - IT
Hawaii Pacific Health 3.8
Computer technician job in Urban Honolulu, HI
Hawai'i Pacific Health is a nonprofit health care system formed in 2001 with the merger of three longtime Hawai'i health systems. It is the state's largest health care provider, committed to providing the highest quality medical care and service to the people of Hawai'i and the Pacific Region through its four hospitals, 49 outpatient clinics and service sites, and more than 1,300 affiliated physicians. The system is anchored by its four flagship nonprofit hospitals: Kapi'olani Medical Center for Women & Children, Pali Momi Medical Center, Straub Clinic & Hospital and Wilcox Memorial Hospital, which have led groundbreaking initiatives in women's health, pediatric care, cardiovascular services, cancer care and bone and joint services. Hawai'i Pacific Health ranks among the top 5 percent of hospitals nationwide in the adoption of electronic medical records, with system-wide implementation that allows its hospitals and physicians to offer integrated, coordinated care throughout the state.
Information Technology (IT) implements, supports and maintains all systems at Hawai'i Pacific Health facilities. The department encompasses the people, records and activities that process the data and information in the organization. The team provides support to users, and acts as the key liaison between the business community and vendors. It also codes, defines criteria, performs testing and debugging, and maintains programs in order to meet the informational needs of Hawai'i Pacific Health's numerous facilities and administrative offices. Our Service Desk team is responsible for providing first-level user and caller support relating to information systems.
As the Service Desk Technician, you will deliver essential support to our Information Technology (IT) department and ensure that Hawai'i Pacific Health staff are able to access and benefit from the use of our cutting-edge technological tools. Specifically, you will provide phone support to staff with user access, desktop computers, applications and related technology, including administrative functions related to daily departmental operations. You will also receive, log, triage and assign follow-up actions as required to other staff within the IT Department. We are looking for someone detail-oriented, with outstanding customer service and communication skills and a commitment to delivering the highest quality health care to Hawai'i's people.
Location: Harbor Court
**Work Schedule:** Day/Night - 8 Hours
**Work Type:** Full Time Regular
**FTE:** 1.000000
**Bargaining Unit:** Non-Bargaining
**Exempt:** No
**Req ID** 30161
**Pay Range:** 26.81 - 33.51 USD per hour
**Category:** Information Technology
**Minimum Qualifications:** Bachelor's degree in Computer Science, Engineering, Business, Health Care or related field and/or equivalent combination of education, training and experience. Knowledge of desktop computers or information systems.
**Preferred Qualifications:** One (1) year experience in desktop computer support.
EOE/AA/Disabled/Vets
Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.
$49k-57k yearly est. 60d+ ago
Junior Technician
Ohana Chem-Dry
Computer technician job in Ewa Beach, HI
Ohana Chem Dry's mission is helping people live healthy lives, which starts with carpet, tile and upholstery cleaning for a healthy home and business. Our proprietary hot carbonating extraction cleaning process penetrates deep into the fibers, removing an average of 98% of common household allergens from carpets and upholstery and 89% of the airborne bacteria in your home when our "Fresh N Free" is added.* Plus, our green-certified solution, The Natural , contains no soaps or detergents so it's safe and non-toxic for your family & pets. And, Chem-Dry uses 80% less water than typical steam cleaning so carpets dry in hours instead of days, making it the safer and more convenient carpet cleaning choice. Ohana Chem Dry's mission, products and brand power enables team members to be proud of what they do, work in a safe environment and enjoy stable schedules. If you enjoy providing excellent customer service, have a sales mentality and prefer to be active in your career, apply and Join our Team! Responsibilities:
Perform Quality work consistently and at an acceptable pace
Reliably report to work on time, reporting all absences prior to the start of the working day
Politely and graciously greet client (if home) and explain day's procedure
Listen to customers concerns and offering professional recommendations to satisfy those concerns.
Use Chem-Dry's proprietary hot carbonating extraction cleaning process and other applications as trained
Notify client when complete and expertly explain any unusual findings and answer questions
Complete all required forms accurately and on time
Maintain vehicle and equipment in clean and proper operating condition
Assist in upgrading sales to current customers
Follow route assignment and drive safely
Qualifications:
Read and comprehend simple instructions, short correspondence and memos
Write short, detailed correspondence
Effectively and graciously present information to clients in one-on-one and small group settings
Outstanding customer service skills
Team player • Safe driving record and reliable transportation
Be able to lift 100 lbs using proper lifting technique
Perform duties safely, effectively and with great care for customer belongings and home
Pass drug screen test
No experience necessary
Benefits:
Get paid to learn a trade
Be paid in accordance to your effort
Everywhere you go you will leave that place cleaner and healthier.
Gain experience in sales and receive top notch training by industry leaders
Potentially earn hourly or salary plus commission
Compensation: $18.00 - $25.00 per hour
The Chem-Dry brand is the world's leading carpet, tile and upholstery cleaner as ranked by Entrepreneur Magazine for 25 years in a row as the #1 in category. With more than 3,500 locations worldwide such as Ohana Chem Dry, the Chem-Dry brand is the world's leading carpet cleaner with nationwide coverage by locally-owned franchises.
Ohana Chem Dry offers exciting team member opportunities who share a sense of commitment to quality home and business care and the use of quality proprietary care products and advanced cleaning techniques. We offer flexible schedules, paid training and competitive pay.
Join our ohana team!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Chem-Dry Carpet Cleaning Corporate.
$18-25 hourly Auto-Apply 60d+ ago
IT Specialist (0096821T)
University of Hawaii System 4.6
Computer technician job in Urban Honolulu, HI
Title: IT Specialist 0096821T Hiring Unit: Information Technology Services, Client Service and Operations Center Band: A Salary :salary schedules and placement information
Full Time/Part Time: Full-time
Month: 11-month
Temporary/Permanent: Temporary
Duties and Responsibilities (*Denotes essential functions)
* *Performs technical advisement and problem resolution for local area network (LAN) and Windows-based and Apple hardware and software, including operating system (OS) management, installations, configurations and maintenance.
* *Researches, recommends, supports, tests, and maintains various software applications essential to the work and studies of University of Hawaii (UH) faculty, staff, and students.
* *Utilizes the Information Technology Services (ITS) ticket tracking system to ensure user requests, responses and incidents are addressed and tracked to closure in a timely and efficient manner.
* *Provides consultation to the UH Community in the selection of optimal hardware and software based on specified needs, and assist in initial implementation and application of selected solutions.
* *Develop test methodologies, complete quality assurance testing, and document new applications or new versions of software.
* *Prepares written documentation, procedures and standards to assist users the application of computer technology to their needs.
* *Assists with development, formulation, and documentation of operating procedures for the Client Services and Operations Center (CSOC).
* *Assists with username creation and password management issues for UH accounts.
* *Assists with the training of student personnel in CSOC operations.
* *Monitors the status, performance, and availability of essential production resources, including the UH network, enterprise systems, ITS Data Center facilities, and scheduled jobs.
* *Prepares communication to the University community regarding various ITS services, announcements, updates and issues.
* Keeps current on statutes, policies, guidelines, and best practices related to individuals with disabilities and UH s commitment to accessibility.
* Collaborates with ITS information security staff to respond to reports of security policy violations, including remediation of those violations.
* Keeps current on rapid developments and emerging technologies by researching articles in trade journals, periodicals, technical manuals, newsletters, etc. and by attending classes, conferences, presentations and self-directed study methods.
* Other duties as assigned.
Minimum Qualifications
* Possession of a baccalaureate educational degree in Information & Computer Sciences or related field, and 0 year(s) of progressively responsible professional information technology experience with responsibilities for personal computer technical troubleshooting; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
* Functional knowledge of personal computers, mobile computing devices, and peripheral equipment demonstrated by knowledge, understanding and ability to apply principles, concepts, methodology and terminology.
* Functional knowledge and understanding of technology, systems, hardware and software associated with online applications and information systems.
* Demonstrated ability to recognize problems, identify possible causes and resolve routine problems in the area of online applications and information systems.
* Demonstrated ability to understand oral and written documentation, write reports and procedures, and communicate effectively in a variety of situations.
* Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team members and individuals.
* Ability to accept and follow simple and complex instructions.
* Ability to recognize problems, identify possible causes and resolve routine problems.
* Ability to learn and apply new technologies independently and in a timely manner using books, manuals, online research and other resources.
* Demonstrated knowledge of troubleshooting procedures and practices for hardware, software and networks in a distributed computing environment.
* Demonstrated proficiency in Windows-based and Apple computer support and troubleshooting.
* Knowledge of the limitations, capabilities, and uses for ITS supported computer applications such as Microsoft Office, Adobe Reader, Chrome, Safari, Firefox, etc.
* Demonstrated ability to speak, read, comprehend, interpret and write fluently in English.
* Ability to work outside normally scheduled work hours including day, night, weekend and/or holiday hours, as directed.
Desirable Qualifications
* Experience and understanding of the technology, systems, and applications used in the University of Hawaii system.
* Knowledge of various electronic accessing methods, including file servers and services, data/knowledge bases, and Internet-related services such as web servers and clients.
* Knowledge in administering a Windows or Apple server Local Area Network using TCP/IP.
* Knowledge of programming or scripting languages, e.g. Java, SQL, XML, Microsoft Active Server Pages, PHP, or HTML.
* Ability to competently mentor and train others in general IT-related functions.
* Knowledge of student information systems and their integration into a central identity management or directory system.
* Experience supporting users in a higher education environment.
To Apply:
Click on the "Apply" button on the top right corner of the screen to complete an application and attach required documents.
Note: If you have not applied for a position before using NeoGov, you will need to create an account.
Applicants must submit the following:
* Cover letter to the selection committee indicating interest in the position and how the minimum and desirable qualifications are met;
* Resume;
* The names and contact information (telephone number and email addresses) of at least three (3) professional references;
* Copies of educational transcripts are acceptable; however, original official transcripts will be required at time of hire. Diplomas and copies will NOT be accepted. Transcripts issued from an institution outside of the United States of America (USA) require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. Expense of the evaluation shall be borne by the applicant.
Late or incomplete applications will not be considered. The application will be considered incomplete if any of the required documents/materials are not included or are unreadable.
Please redact references to social security numbers and birthdate on submitted documents.
Employment may be contingent on verification of credentials and other background information, including the completion of a criminal history check.
Inquiries:
************; *******************
EEO, Clery Act, ADA
The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: ********************************************
Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.
In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: ***************************************************** or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.
In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.
Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: *********************************************************
Job Description
Predicate Logic is looking for a motivated Submarine Operating Authority (SOA) Computer Engineer to join our team in Honolulu, HI.
Founded in 1992, Predicate Logic is a woman-owned, employee-owned, high technology engineering service company. Predicate Logic's employees routinely receive many accolades and awards from its customers. The corporate headquarters is in San Diego, California. Predicate Logic also has offices in Chesapeake, Virginia, specializing in communications engineering, training, and Cybersecurity, and in Charleston, South Carolina, supporting the Navy and Marine Corps programs through Naval Information Warfare Center Charleston.
SECURITY CLEARANCE:
Applicant must be eligible for a Department of Defense (DoD) personnel security clearance.
RESPONSIBILITIES:
Assist Government personnel in troubleshooting and repair of serial and IP-based communications systems and networks.
Support End Users via email, phone, and site visits.
Act as the liaison to the appropriate In-Service Engineering Activity (ISEA) to ensure problems that cannot be corrected locally are resolved by outside personnel.
Develop/provide test and evaluation support for new concepts, System Operational Verification Tests, and other test events requiring networking expertise.
Assist government personnel in maintaining strict configuration control of current architectures.
Participate in Submarine Shore Computer and Communications Systems Engineering Reviews and provide technical representation at meetings as required.
Provide network and system administration of the designated Computer and Communications Systems.
Install and configure workstations, servers, and applications.
EXPERIENCE:
Minimum of twelve (12) years of hands-on experience with Military Communications, including RF paths providing IP network connectivity.
First-hand experience desired in the following areas:
1) CISCO Router / Switch configuration and troubleshooting,
2) Microsoft Domain Administration,
3) Virtual server administration,
4) Configuration and troubleshooting of Military Communications Systems and other submarine-specific transmit and receive equipment, and
5) Configuration and troubleshooting of Cryptographic Devices (for example. KG-175 TACLANE series, KIV-7 Series, and KG-333).
Strong technical and operational experience in special operations or expeditionary intelligence warfare.
Proficiency in performing software updates, intermediate to advanced troubleshooting, diagnosis of hardware, and hardware replacement.
Demonstrated experience in data analysis and interpretation.
EDUCATION:
Bachelors Degree Computers, Electrical/Electronics, Mathematics with field of Computer Science.
Submarine Communications Experience HIGHLY desired.
Must have a Cyber Security Work Force (CSWF) Information Assurance Technician Level II (IAT II) certification per DoD instructions.
Equal Opportunity Employer/Veterans/Disabled
Predicate Logic is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Job Posted by ApplicantPro
$76k-97k yearly est. 28d ago
PC Technician
Artech Information System 4.8
Computer technician job in Urban Honolulu, HI
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Workstation PC Technician
Location: Honolulu, HI
Duration: 6+ months
Job Description:
• Support a robust Microsoft based network running XP, Windows 7 and Lotus Notes. Server, PC, MAC and Laptop expertise needed to perform the duties of this position.
• Under the guidance of IT representatives, duties may include some or all of the following: receiving assets, moving equipment within and/or between facilities, staging equipment for build/image activity, interviewing clients as part of pre-deployment asset discovery, executing equipment replacement activity, updating asset management system to reflect work performed, monitoring daily activity, installing and maintaining PC hardware and software, troubleshooting network usage and computer peripherals, perform system backups and data recovery, resolve network communication problems independently, e-mail administration, disk capacity monitoring and network security, preparing assets for disposition, other administrative duties.
Note: activity may also involve transporting equipment using a vehicle provided by supplier / contractor between multiple facilities within an assigned service area, as directed by an IT representative.
Skills Required:
• Minimum 2 years' experience with PC support, including deployment.
• Minimum 2 years' experience with PC hardware troubleshooting and repair.
• Minimum 1 year experience with direct client interaction.
• Ability to follow written and verbal instructions.
• Adaptable to change in process or required activities .
• Attention to detail. Quick learner.
• Professional appearance and behavior, including punctuality Responsibilities, Manage incoming and outgoing assets.
• Prepare systems for deployment.
• Scan existing asset for applications and settings.
• Interview clients to identify special considerations and other settings.
• Use KP tools to execute PC activity. Collaborate with teammates to identify process improvements.
• Escalate quickly when issues arise. Assist other technicians as needed.
Additional Information
For more information, Please contact
Shubham Rastogi
**************
*********************************
$34k-41k yearly est. Easy Apply 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Computer technician job in Urban Honolulu, HI
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$43k-51k yearly est. 11d ago
Help Desk Technician - Maui, HI
Evocative
Computer technician job in Maili, HI
VPLS seeks an individual to provide Help Desk support services for an enterprise client in Maui, Hawaii. This Help Desk Technician position will be stationed five days a week at the main office in Maui, with occasional travel to other offices located on the island. This full-time, long-term position is also eligible for occasional overtime.
The Help Desk Technician has a responsibility to provide "outstanding customer service, respond promptly to clients, identify issues, analyze them, and apply the appropriate fixes & solutions. The Help Desk Technician will also document the results appropriately in the ticketing system and provide proper notification of service ticket statuses to both the internal team and external customers as appropriate.
RESPONSIBILITIES:
* Will be responsible for acquiring PCs and conference room equipment from the Company's warehouses, securely staging and building them (with standard image), maintaining the inventory, and then distributing the PCs and conference room equipment to designated distribution/storage locations in quantities needed for deployment and repairs.
* Handle complex and/or demanding tasks as well as they can, knowing proper escalation procedures
* Communicates with customers on ticket status and appropriate maintenance. Proactively follows up on customer service issues or requests as needed to ensure that service level expectations are met
* Installs, repairs, and provides assistance with computer systems by replacing network devices and computer components, diagnosing hardware and software problems, installing and upgrading hardware and software, and providing support and training to end users
* Provide remote technical support via phone/ remote app/ email, and other means of communication
* Work in collaboration with the project and engineering teams on the deployment and upgrade of systems at customer sites and locations
* Possible on-call duties to support 24-hour operations, which happen on extremely rare occasions.
REQUIREMENTS:
Knowledge & Skills
* Technicians should have a thorough knowledge of operating systems (up to Windows 10/11 and iOS), hardware, printers, common software packages (Microsoft Suite, Adobe, etc.), and familiarity with Audio Video electronics -widescreen TVs, projectors, video conferencing devices, etc. Working knowledge of A+ or equivalent is strongly desired.
* Technicians must be able to effectively communicate with all levels of the organization, both verbally and in writing.
* Basic knowledge of safety issues associated with electrical equipment is required.
* Technicians must also be able to work under tables, on ladders, move up and down stairs, and lift up to 60 pounds.
Please note: Candidates must be able to commute to the Maui office daily. This onsite requirement is non-negotiable and essential to the core functions of this position.
Evocative/VPLS is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$32k-46k yearly est. 20d ago
IT Helpdesk II
Lucayan Technology Solutions
Computer technician job in Urban Honolulu, HI
Reports To: IT Security Manager Company: Lucayan Technology Solutions LLC Employment Type: Full-Time, On-Site Clearance: Secret Clearance
About Us
Lucayan Technology Solutions LLC is a leading government contracting firm, supporting national defense initiatives with top-tier technology services. We are committed to delivering secure, innovative IT solutions to federal clients. We are currently seeking a qualified and experienced IT professional to join our team as an IT Helpdesk II technician. This role is essential in resolving advanced technical issues, supporting IT infrastructure, and ensuring compliance with federal cybersecurity regulations.
Job Summary
The IT Helpdesk II technician will provide advanced (Tier 2) technical support within a fast-paced, security-conscious environment. This position serves as an escalation point for complex issues from Level 1 Help Desk staff and is responsible for in-depth troubleshooting, network and server support, and enterprise application assistance. The IT Help Desk II also mentors Level I staff, assists with system upgrades, and works closely with the IT Security Manager to ensure system performance, security, and operational efficiency in accordance with cybersecurity protocols and compliance standards.
Key Responsibilities
Handle escalated IT support requests involving complex hardware, software, and network issues via ticketing system, phone, email, or in-person.
Perform in-depth troubleshooting and diagnostics to identify and resolve advanced technical issues.
Coordinate with third-party vendors and service providers for specialized support and warranty services.
Provide support for server and network infrastructure, including connectivity issues, server failures, and network performance concerns.
Assist with configuration and management of network devices such as routers, switches, and firewalls.
Monitor network performance and security, addressing issues proactively.
Manage user accounts and permissions in Active Directory and other enterprise systems, including account creation, modification, and deactivation.
Resolve complex login and access control issues, including advanced password resets and multi-factor authentication.
Provide advanced support for enterprise software applications, including installation, configuration, troubleshooting, and performance optimization.
Assist with software updates, patches, and upgrades to ensure security and compatibility.
Provide technical support during organizational events, ensuring stable IT operations and connectivity.
Assist with setup, configuration, and troubleshooting of specialized event-related IT equipment.
Create and maintain detailed documentation for complex issues, solutions, procedures, and system configurations.
Develop and update knowledge base articles to assist Level 1 Help Desk staff and end users.
Mentor and train Level 1 Help Desk staff, sharing knowledge and providing technical guidance.
Participate in incident and problem management processes, ensuring rapid resolution of critical issues and root cause analysis for recurring problems.
Monitor Help Desk performance metrics, such as ticket resolution times, system uptime, and user satisfaction.
Generate detailed reports and recommend process improvements and technology enhancements based on performance data.
Collaborate with other IT teams to address cross-functional issues and improve service delivery.
Qualifications
Required:
Education: Associate degree in Information Technology, Computer Science, or related field; or equivalent experience.
Experience: 2+ years in IT support, with at least 1 year handling Tier 2 responsibilities in a government, military, or enterprise environment.
Clearance: U.S. citizenship required; must hold or be able to obtain and maintain a DoD Secret Clearance.
Active Security Clearance or higher
Certifications (DoD 8570 IAT Level II requirement): One of the following required within 6 months of hire:
CompTIA Security+ CE
CompTIA CySA+
Cisco CCNA Security
Equivalent IAT Level II certification
Training Requirements (must be completed within 30 days of hire, then annually):
DoD Cyber Awareness / IA Training
DoD AT Level I (Anti-Terrorism Awareness)
OPSEC Awareness Training (Level I)
iWATCH Training
Preferred:
Active DoD security clearance (Secret or higher).
Experience with NIST SP 800-171, DFARS, or CMMC frameworks.
Familiarity with enterprise-level software applications and IT ticketing systems.
Prior experience supporting government or defense contracting environments.
Work Conditions
Onsite work required at our Honolulu, Hawaii location.
Standard duty hours: Monday - Friday, 0800-1600 HST, excluding federal holidays.
Occasional after-hours or on-call support may be required for outages, upgrades, or security incidents.
Physical ability to lift up to 25 lbs and assist with IT equipment setup and movement.
Apply today to join a high-performing, mission-driven team supporting national security through advanced IT and cybersecurity solutions!
$32k-46k yearly est. Auto-Apply 60d+ ago
Technology Support Technician
Hawai'i Island Community Health Center 3.8
Computer technician job in Kailua, HI
Join Our ʻOhana: Technology Support Technician - Starting Pay $24.65/hr (Higher with Experience & Skillset)
Department: Information Technology Status: Full-Time, Non-Exempt Reports To: IT Manager - Network Services
Are you passionate about technology and helping others? Do you thrive in a dynamic environment where your skills make a real impact? Hawaiʻi Island Community Health Center is looking for a Technology Support Technician to join our dedicated team and support our mission of providing quality care to our island community.
What You'll Do
As a Technology Support Technician, you'll play a key role in keeping our network and systems running smoothly. You'll support staff across multiple clinic sites, troubleshoot hardware and software issues, and work with vendors to ensure seamless operations. Your work will directly support our ability to deliver compassionate care to patients across Hawaiʻi Island.
Key Responsibilities:
Manage Active Directory and user accounts
Monitor antivirus and data backups
Troubleshoot network issues and ISP performance
Provide helpdesk support for staff and clinic departments
Set up and maintain workstations, printers, and mobile devices
Assist with technical onboarding and training
Maintain inventory of hardware, software, and licenses
Support medical and dental software systems
Participate in projects for new and existing clinic sites
What We're Looking For-
Minimum Requirements:
High School diploma or GED
At least 2 years of technical support experience
Strong communication and customer service skills
Ability to manage multiple tasks and adapt quickly
Knowledge of network systems, application support, and data security
Willingness to learn and grow through continuing education
Preferred:
College degree or technical certifications
Why HICHC?
At HICHC, you're not just joining a team, you're joining a mission. We offer a supportive work environment, opportunities for growth, and the chance to make a meaningful difference in the lives of others. You'll work alongside passionate professionals in a culture rooted in respect, collaboration, and aloha.
Work Schedule & Conditions
Flexible schedule based on operational needs
On-call availability and occasional weekend/off-hour support
Moderate noise level, indoor office setting
Physical activity includes sitting, bending, lifting, and handling equipment
Exposure to clinical environments and patient interactions
Ready to Apply?
If you're ready to bring your tech skills and heart for service to a team that values both, we'd love to hear from you.
How much does a computer technician earn in Urban Honolulu, HI?
The average computer technician in Urban Honolulu, HI earns between $31,000 and $47,000 annually. This compares to the national average computer technician range of $28,000 to $55,000.
Average computer technician salary in Urban Honolulu, HI
$38,000
What are the biggest employers of Computer Technicians in Urban Honolulu, HI?
The biggest employers of Computer Technicians in Urban Honolulu, HI are: