Technical Support Specialist
Computer technician job in Marlborough, MA
Important information: To be immediately considered, please send an updated version of your resume to *************************
Title: Technical Support
Duration: 12 months
W2 Contract (No C2C)
Pay rate: Can go up to $32 per hour
Shift -
8am-4pm
Top 3 must haves - Customer Service Skills, Troubleshooting experience, multi-tasking skills
Troubleshoot user problems at the desktop.
Knowledge of PC hardware, software and networking issues.
Independently resolves hardware break-fix issues, network connectivity and application related questions for third party products.
Escalates or perform server functions, particularly related to resolving issues at the desktop as well as TCP/IP connectivity and IP set-ups.
Coordinates with the appropriate subject matter experts to obtain assistance to resolve concerns for proprietary applications of the client.
Assist Project Managers in the end to end process for destination moves and hardware/software upgrades. Includes client interviews, technology evaluations and recommendations, developing integration requirements, application configuration/distribution, UAT, on site resource management, technical training and Day One support.
Technical Support Specialist (Senior Level) Job Duties:
Evaluates system potential by testing compatibility of new programs with existing programs.
Evaluates expansions or enhancements by studying work load and capacity of computer system.
Achieves computer system objectives by gathering pertinent data; identifying and evaluating options; recommending a course of action.
Confirms program objectives and specifications by testing new programs; comparing programs with established standards; making modifications.
Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.
Evaluates vendor-supplied software by studying user objectives; testing software compatibility with existing hardware and programs.
Performs and/or attends hardware/component factory acceptance testing.
Places software into production by loading software into computer; entering necessary commands.
Places hardware into production by establishing connections; entering necessary commands.
Maximizes use of hardware and software by training users; interpreting instructions; answering questions.
Maintains system capability by testing computer components.
Prepares reference for users by writing operating instructions.
Maintains historical records by documenting hardware and software changes and revisions.
Maintains client confidence and protects operations by keeping information confidential.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
Technical Support Specialist (Senior Level) Skills and Qualifications:
Problem Solving
Presenting Technical Information
Process Improvement
Software Maintenance
Software Testing
Network Design and Implementation
Load Balancing and Scalability
Vendor Relationships
Software Performance Tuning
Network Performance Tuning
Database Performance Tuning
Information Technology Specialist
Computer technician job in Worcester, MA
ELIGIBLE FOR UP TO A $10K SIGNING BONUS. Talk to your recruiter for details. As an Information Technology Specialist, you'll maintain, process, and troubleshoot military computer systems and operations. You'll work with highly sensitive information and require technical skills and an aptitude for programming and computer languages. Requirements U.S. Citizen Age: 17-34 years High School Diploma or GED Must meet tattoo guidelines No major law violations No significant medical concerns Eligible for a Secret Security Clearance Training & Certifications 218 Nationally Recognized Certifications Available 10 weeks of Basic Training 20 weeks of Advanced Individual Training 95 ASVAB Score: Skilled Technical (ST) Skills You'll Learn Computer Systems & Networks Network Administration Security & Information
Information Technology Support Specialist
Computer technician job in Andover, MA
IT Support Level 2 Role
Key Responsibilities
Deliver technical assistance for desktops, laptops, mobile devices, and printers through phone-based and onsite support.
Troubleshoot and resolve issues related to operating systems, software applications, and hardware components.
Assist users via phone and remote desktop, ensuring prompt and effective problem resolution.
Support and configure software such as Microsoft Office (Excel, Word, PowerPoint, Access, Outlook), Adobe applications, Meraki VPN, and other corporate tools.
Perform basic system administration tasks and support local network and telephone issues.
Collaborate with the Helpdesk team to log, dispatch, and escalate support calls as needed.
Provide hardware and software support across the organization, including remote offices.
Manage inventory and purchasing of technology assets.
Physically lift and move computers, monitors, and servers as required.
Work professionally with all levels of the organization in a service-oriented manner.
Offer onsite support and assist remote offices as required.
Required Skills and Qualifications
Experience troubleshooting Windows and Apple desktops, laptops, and mobile devices.
Proficiency in Adobe software and Microsoft Office suite.
Printer support experience.
Background in purchasing and asset management.
Familiarity with ticketing systems is preferred.
Preferred Skills
Advanced network problem-solving abilities.
Knowledge of RingCentral, VMWare, AWS, Switches, Wireless Access, APC, Dell servers, and Linux.
Required Social Skills
Friendly demeanor and excellent phone etiquette.
Effective time management and organizational skills.
Ability to learn and adapt quickly in a dynamic environment.
Capable of working both independently and as part of a team.
Support Technician
Computer technician job in Dedham, MA
first PRO is now accepting resumes for a Technical Support Specialist role in Dedham, MA. This is a direct hire position with a hybrid workstyle.
The Technical Support Specialist (I.T.) plays a key role in ensuring the smooth operation of technology systems across all restaurant locations and corporate offices. This individual provides front-line help desk support, resolves hardware and software issues, assists with POS systems, network connectivity, and coordinates with vendors to maintain reliable technology performance within the QSR environment.
Key Responsibilities
Serve as the first point of contact for technical assistance via phone, email, or ticketing system.
Troubleshoot and resolve hardware, software, and network issues for restaurant and corporate staff.
Support POS systems, kitchen display systems (KDS), drive-thru timers, and digital menu boards.
Escalate unresolved issues to higher-level IT staff or external vendors as necessary.
Maintain a log of issues and resolutions within the help desk management system.
Education & Experience
Associate or Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
2+ years of IT help desk or technical support experience; QSR or retail environment strongly preferred.
Experience supporting POS systems (e.g. TOAST.) and restaurant hardware.
Seasonal Delivery Support Specialist
Computer technician job in Watertown Town, MA
Seasonal Support Driver
As a seasonal support driver (SSD), youll deliver packages to communities and businesses in the comfort of your own vehicle. This is a friendly, physically active role, so youll need to enjoy fast-paced work, being outdoors, and safely being behind the wheel.
This position requires schedule flexibility since work will be assigned in the morning based on operational needs and your availability.
PLEASE NOTE: You may experience a short waiting period between when youre hired and your first day on the job. Our team will keep you in the loop every step of the way via text.
What youll need:
Lift up to 70 pounds
Drivers license in the state you live - You will be required to provide proof of this to qualify for this position
Saturdays and holiday work required depending on business needs
No experience necessary
Legal right to work in the U.S.
Seasonal support drivers are expected to comply with UPS appearance guidelines
What is required of your vehicle? You will be asked to provide proof of these items
Proof of vehicle registration
Minimum state insurance required
Vehicles must be under 10,000 pounds and if that vehicle is a truck, it must have a covered and secured bed
No other company logos or markings
No bumper stickers, political stickers, offensive markings
Additional Benefits:
Part time opportunity*
Excellent hourly pay Including mileage reimbursement of .70 cents per mile
Paid weekly
Deliver from the comfort of your own car
No experience necessary
*This is a seasonal role. A seasonal job is a great place to start at UPS, and it might even lead to a permanent role that offers even more advantages and benefits! Shifts vary between Monday - Saturday, depending on business needs.
This job posting includes information about the minimum qualifications (including the UPS Uniform and Personal Appearance Guidelines), locations, shifts, and operations within the locations which may consider my application. An applicant or employee may request an exception or change to, or an accommodation of, any condition of employment (including the UPS Uniform and Personal Appearance Guidelines) because of a sincerely held religious belief or practice.
The base pay for this position is $23.00/hour
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Information Technology Support Specialist I
Computer technician job in Nashua, NH
Position Type: Full Time (40+)
Pay Type: Salary
Seasonal Work: No
Northeast Paving Benefits:
Company Paid Basic Life Insurance
Company Paid Long Term Disability Policy
Company Paid Vacation & Holiday Pay
Company Paid Parental Leave
Company Paid Maternity Leave
Company Paid Employee/Family Assistance Program (EAP)
Voluntary Medical & Vision Insurance
Voluntary Dental Insurance
Voluntary Short Term Disability
Voluntary Supplemental Term Life
Voluntary Accident, Legal, Hospital, Critical Illness Policies
401(k) Plan w/Employer Match
Annual Company Stock Purchase Opportunities
Discount Partnerships: Verizon, Ford, Perkspot
Health and Wellness Benefits, including Monthly Gym/Fitness Incentives
General Description Northeast Paving a division of Vinci Construction USA is seeking an IT Support Specialist I position on the Technology Team in Pittsburgh, PA. The IT Support Specialist role involves providing end-user desktop support both remotely and in-person, handling Tier (1-2) support tickets, and working on technology implementation projects.
Key Duties
Create, review and triage support Tier (1-2) tickets on a timely basis
Project work related to the implementation of new technology tools.
Provide end-user desktop support via remote support tools or in person visits
Provide excellent customer service by communicating professionally and effectively with users to understand their issues, provide updates on ticket status, and verify their concerns are addressed promptly.
Install and configure new computers, monitors, and printers.
Assist with system administration tasks, including server upgrades, updates, patches, deployments, architecture review / design and general best practices
Create clear, concise process and system diagrams and other supporting documentation
Coordinate with vendors to execute software and firmware upgrades
Attend meetings as required and provides regular and accurate status information to project participants/department leadership -follow management guidance and adherence to policies
Assist with other projects and tasks as required
Identify issues requiring escalated support and route to the appropriate team or leadership.
Identify recurring or unique issues, develop solutions, and verify successful implementation.
Document and/or update documentation for identified issues, solutions, and procedures.
Train and/or mentor junior team members. Share knowledge and best practices.
Actively participate in team meetings and feedback sessions.
Qualification Requirements
General To perform this job successfully, an individual must be able to perform each key duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
3 + years of technical experience working with hardware/software
Bachelor's degree or equivalent Experience
Experience working in windows and virtualized environments
Ability to utilize an ITSM system for change and incident management
Microsoft training and related certifications are a plus
Strong interpersonal, organizational and customer service skills
Ability to work flexible/extended hours when requested or participate in an on-call schedule
Able to work both independently and effectively with remote team members as necessary
Physical Demands The following physical demands are representative of those that must be met to successfully perform the essential functions of this job:
Periodic physical effort, including standing, is required during a regular work shift of at least eight hours per day.
Employee must be able to periodically stand for extended periods of time, and to stoop, bend, and crouch as required to perform Key Duties.
Lifting and transporting of moderately heavy objects (40 lbs).
Drive to locations to assist users or deploy systems as needed
Work Environment The work environment characteristics described below are representative of those that will be encounters while performing the essential functions of this job.
Work is performed predominately indoors, although periodic visits to construction sites or asphalt manufacturing facilities will be required.
Noise level in the office work environment is normal.
Demonstrates Safety 1st It is important for members of our team to be actively involved in their own safety, while being considerate of fellow employees.
Assess work environment for possible hazards and makes sure training is adequate to the task.
Has proper personal protective equipment and tools, uses them appropriately for the given task.
Speaks up if seeing an unsafe act
Identifies and turns in near miss reports
Asks for help, when needed, to perform tasks safely.
Considers if there is a safer way to perform work and communicates.
Northeast Paving is a division of Vinci Construction USA and is a full-service asphalt and construction company, capable of handling projects of every size and scope. Our list of services includes roadway construction, railway and bridge construction, asphalt manufacturing and paving, sitework and earthworks development. Every year, we plan and build hundreds of public and privately funded projects safely, successfully, and with an innovative approach to give our clients the greatest possible value for their investment. Vinci Construction USA is a $1.4B company with 3500 employees with (3) delegations including Hubbard Construction, Blythe Construction and Eurovia Atlantic Coast.
We support a Drug-Free Workplace.
EOE AA M/F/Vet/Disability are encouraged to apply.
Help Desk Support Specialist
Computer technician job in Littleton, MA
The Help Desk Support Specialist is a customer service professional responsible for front-line IT support for both onsite and remote personnel at Mevion Medical Systems. This person must be able to respond to, diagnose, and resolve basic computer and application issues in a professional and efficient manner for a diverse audience ranging from highly skilled technicians to professional engineers to business and finance teams. This person is highly motivated in a culture of continuous improvement, always looking for ways to share knowledge and create efficiency in daily tasks.
Essential Functions:
Responds to end-user requests for technical assistance by phone, email, or ticketing system.
Troubleshoots and resolves basic computer, application, system, device, access, or performance issues.
Uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards.
Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed.
Escalates problems to appropriate levels or teams to achieve issue resolution.
May support installs or upgrades of software or devices, set up user profiles, or re-set passwords.
A desire to work with all IT function areas including desktops, networks, and servers.
Experience Preferred:
Microsoft 365 Administration
Microsoft Active Directory / Entra ID
Atlassian Suite
Salesforce
Education, Training, and Experience:
At least 2-5 years' applicable experience.
A customer focused mindset and an innate ability to respond to customer expectations and requirements is essential.
Physical and Environmental Considerations:
Must be able to sit/stand for long periods of time.
Required use of standard office equipment including laptop, phone, copier, etc.
Typical office environment.
Must be able to walk through the factory environment safely.
Position is Contract to Hire.
Auto-Applydesktop support
Computer technician job in Boston, MA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title:
Desktop Support Representative Onsite Support
Location:
Boston, MA
Duration
: 1+ years
SKILLS OVERVIEW:
•Desk side Support Tech.
•Win7/Win XP OS support.
•Office 2003/2007/2010 support
•Executive end user trouble shooting skills
•Dell hardware
•Break/Fix troubleshooting experience in larger corporate environments
Additional Information
For more information, Please contact
Shubham
************
B-Level Technician
Computer technician job in Avon, MA
In-House Golf & Sports Turf Equipment Service Technician
Pay Range:
$25.00-$35.00/Hour
Why Work at Finch:
Family-owned and family run
Friendly and supportive environment
Hardworking, awesome team
Great benefits and compensation
Sign-on bonus
Qualities for Success:
Takes pride in their work
Self-motivated and willing to learn
Adaptable to changing priorities
Good work ethic and positive attitude
Good communication skills
High level of integrity
Prior mechanical experience required
Tractor experience preferred.
Job Responsibilities:
Perform diagnostics and repairs on John Deere equipment (as well as allied equipment)
Perform scheduled maintenance
Overhaul and test major components
Complete documentation of diagnostics and repairs performed on work orders
Consult equipment operating manuals, schematics and drawings
Diagnose and identify malfunctions
Inspect, repair, and replace defective or worn parts
Operate and maintain vehicles, tools, and equipment
Disassemble and reassemble equipment
Other duties as assigned by Service Manager
Physical Demands:
Ability to lift items weighing 75lbs.
Ability to stand on concrete for long periods of time.
Ability to walk, climb, stand, carry materials, stoop, kneel, and bend at waist.
Ability to work in varying shop temperatures and shop noise.
Miscellaneous
Employees must comply with all aspects of Finch Turf's Drug Free Workplace Policy
All job offers are contingent upon a background check and drug test.
Compensation details: 25-35
PI673fe2d639f3-31181-37004534
Systems Support Specialist (Electro-Mechanical)
Computer technician job in Chicopee, MA
About the Team: This team is part of the Print Operations Business. About the Role Under supervision provides support, maintenance and operation of electronic and electromechanical systems used to produce publications or products at various corporate locations. You will be based in our Chicopee, Massachusetts Print Plant reporting to our Technology Services Supervisor.
You Will:
+ Support the integration of new technologies into operations.
+ Support desktop and server hardware, operating systems, middleware, messaging, and network architectures.
+ Support data communications systems and equipment.
+ Perform system software, application, and hardware upgrades.
+ Install, upgrade, and maintain desktop systems.
+ Monitor and analyze the operation of systems and equipment to ensure proper functioning of lines, hardware and software.
+ Notify management and customers of system and network troubles.
+ Identify and resolve problems using structured troubleshooting methods, techniques and tools for systems, applications, data communications and electromechanical equipment.
+ Provide basic help desk support for customers areas, including providing information on trouble resolution.
+ Prepare and maintain standard operating procedures, documents, drawings and system documentation including operating manuals.
You Have:
+ 3- 5 years experience supporting related technologies.
+ A technical degree, or equivalent military training, or equivalent experience is preferred.
+ Hands-on knowledge of applicable technology models.
+ Hands-on knowledge of technology architectures and products.
+ Hands-on knowledge of computer system hardware.
+ Hands-on knowledge of network topologies and hardware.
+ Working knowledge of middleware integration and networking software
+ Hands-on knowledge of diagnostic hardware and software tools.
Our Benefits
+ Comprehensive Healthcare Plans
+ Paid Time Off
+ Retirement Plans
+ Comprehensive Medical, Dental and Vision Insurance Plans
+ Education Benefits
+ Paid Maternity and Paternity Leave
+ Family Care Benefits
+ Subscription Discounts
+ Employee Referral Program
Learn more about all our US benefits
\#LI-Onsite
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Business Area: Dow Jones - Print Operations
Job Category: IT, Telecom & Internet
Union Status:
Non-Union role
Pay Range: $70,000 - $85,000
We recognize that attracting the best talent is key to our strategy and success as a company.As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.
Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.
For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..
Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.
This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
Req ID: 49456
IT Technician
Computer technician job in Woonsocket, RI
Fiber Materials Inc. | engineered textile products for aerospace and defense
FMI's Rhode Island facility is focused on textile engineering and manufacturing of 2D woven fabrics, 3D woven preforms, braided materials and resin transfer molded composites. We work with the stiffest, strongest, and lightest fiber in the world including carbon, glass, aramid (kevlar) and ceramic.
Our products are being used on ground-breaking space initiatives such as NASA's Mars Sample Return mission, important missile programs, airfoils in commercial and military jet engines, and as lightweight armor for US military ground vehicles.
Your role: FMI is seeking an independent and self-motivating IT Technician to join our IT department. This position is responsible for maintaining, installing, and configuring desktops, workstations, and thin-clients in a manufacturing environment. This role is fully on-site at our Woonsocket, RI locations.
Job Responsibilities:
Maintain, install, and configure desktops and workstations
Image and deploy Windows-based workstations
Create and maintain equipment inventory database of all workstations
Ensure ongoing compliance with ITAR and government security standards
End-user support for production and front-office employees across multiple buildings in a campus environment
Utilize administrative tools such as Active Directory, Windows Deployment Services, VMWare and various other tools
Perform application support of Microsoft Office applications and other internal applications and systems
Work closely with other members of the IT department to handle requests, incidents, and project related tasks
Responsible for on-going maintenance of company's desktop environment
Collaborate with existing vendors to support and perform upgrades on company software
Troubleshoot and resolve both hardware and software issues regarding network connectivity
Maintain IT tickets and update projects
What we need from you:
Associates or Bachelor's degree in Computer Science or a related field
1-3 years relevant experience in an IT support environment
Experience installing desktop operating systems and applications
Working knowledge of Microsoft Office products
Understanding of general security best practices
Fundamental understanding of TCP/IP protocol and network troubleshooting skills
What you'll get from us:
16 ETO days
Paid Holidays
Medical / Dental / Vision
401k Company Match
Tuition Reimbursement
$1000 Sign-On Bonus
IT Support Analyst
Computer technician job in Boston, MA
Must Have Technical/Functional Skills LIMS, ITIL, Labvantage, Roles & Responsibilities * 3-5 years of experience providing IT support for LIMS systems in a pharmaceutical, biotech, or laboratory setting. * Experience with LabVantage LIMS is must. * Strong understanding of laboratory processes, sample management, and analytical workflows.
* Experience with LIMS system configuration, master data updates, and user management.
* Familiarity with ITIL processes (incident, change, and problem management)
* Ability to troubleshoot application issues, system errors, and support ticket resolution.
* Familiarity with GxP, FDA, and other regulatory guidelines related to laboratory systems.
* Knowledge of system integration concepts (LIMS to instruments, ELNs, ERP systems).
* Strong skills in documenting system processes, configurations, and incident resolution procedures.
* Excellent communication and collaboration skills, working with both technical and non-technical teams.
Salary Range: $110,000 - $115,000 a Year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SP1
IT Technician Boston
Computer technician job in Boston, MA
Job Description
IT Field Technician We are in search for a IT Field Technician to join the dynamic team of professionals providing world class IT services to its clients in the Boston, MA. This is a great opportunity for a self-starter with a proven track record to develop, implement, and support various initiatives in the area of IT Support.Responsibilities:
Attending customer support requests via phone, email or in person.
Performing server and network troubleshooting remotely and on site
Doing application deployments
Follow change control process
Managing servers and network equipment
Document and follow procedures
Work on projects and tasks assigned in a timely manner
Be available for emergencies and scheduled tasks during off business hours
Be available for off hours on-call rotation.
On-site visits to client site as needed
Qualifications:
Previous experience in IT, customer service, or other related fields
Ability to build rapport with clients
Strong troubleshooting and critical thinking skills
Positive and professional demeanor
Other Details about the Job
This is a Full-Time position.
All standard benefits are included such as medical/dental/vision insurance and vacation time.
We encourage and reward professional certifications
IT Technician
Computer technician job in Boston, MA
Hiring immediately for IT Help Desk Technician Transdev is proud to offer: + Competitive compensation $60,000 to $65,000/year Benefits include: + Vacation: minimum of two (2) weeks + Sick days: 8 days + Holidays: 12 days; 9 standard and 3 floating + Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
OVERVIEW:
The position of IT Help Desk Technician technical assistance and support to our internal users regarding computer systems, software, and hardware issues. You will respond to inquiries, diagnose and troubleshoot problems, and provide timely resolution to ensure maximum productivity. Additionally, you will assist in the maintenance and administration of IT systems and provide training and support to users as needed. This position will work closely with the IT Specialist to address all support related issues and provide recommendations for procedures or technology to enhance the monitoring and support. This position will assist with bus technology as assigned.
RESPONSIBILITIES:
+ Provide first-line support and technical assistance to users via phone, email, or in person.
+ Diagnose and troubleshoot software, hardware, and network issues promptly and effectively.
+ Escalate unresolved issues to the appropriate IT personnel or external vendors for further investigation and resolution.
+ Install, configure, and maintain computer systems, peripherals, and software applications.
+ Perform routine maintenance tasks, such as updates, patches, and system backups.
+ Create and update technical documentation, user guides, and knowledge base articles.
+ Assist in the deployment and rollout of new hardware and software solutions.
+ Maintain and update local asset inventory.
+ Conduct training sessions and workshops to educate users on IT best practices and procedures.
+ Collaborate with other IT team members to improve processes and procedures.
+ Stay informed about emerging technologies and industry trends to enhance technical skills and knowledge.
QUALIFICATIONS:
+ Proven experience working in a technical support role, preferably in an IT help desk environment.
+ Available to be on call 24/7 (Including Holidays) to assist in computer and network emergency situations.
+ Must be able to write system documentation for new and existing programs.
+ Ability to effectively help coordinate and manage system-wide computer interfaces a plus.
+ Must have the ability to prioritize and deal with time pressures and daily system problems.
+ Ability and willingness to learn applications and provide support.
+ Ability to support wireless technologies including phone and tablets.
+ Ability to support LAN phone technology.
+ Strong knowledge of computer hardware, software, and operating systems (Windows, mac OS, Linux).
+ Proficiency in troubleshooting common technical issues and providing timely resolutions.
+ Excellent communication and interpersonal skills, with a customer-focused approach.
+ Ability to prioritize and manage multiple tasks in a fast-paced environment.
+ Strong analytical and problem-solving skills with attention to detail.
+ Experience with remote support tools and ticketing systems.
+ IT certifications (e.g., Network+, CompTIA A+, Microsoft Certified Professional) are a plus.
+ Knowledge of networking concepts and protocols is desirable.
PHYSICAL DEMANDS: The physical demands described here are representatives of those that must be met by the employee to successful perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.
+ 90% of work is accomplished indoors and in air conditioned or well-ventilated facilities.
+ 10% of work is accomplished outdoors, on buses or other vehicles or in the bus yard.
+ The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen
+ Must be able to lift fifty (50) pounds.
PRE-EMPLOYMENT REQUIREMENTS:
+ Must submit to drug testing and a background check.
+ Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
+ Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
+ Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev
U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please Click Here for CA Employee Privacy Policy.
Job Category: Information Technology (IT)
Job Type: Full Time
Req ID: 6446
Pay Group: ALA
Cost Center: 167
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
IT Operations Technician - Onsite Pawtucket RI
Computer technician job in Providence, RI
DescriptionThe IT Operations Technician is part of a team that performs a broad range of technical and warehouse operational tasks to support Blue Mantis customers, internal departments, and partners. This position will be responsible for the packing/cleaning of IT equipment such as laptops, and IT peripherals. This position is an entry level position that will provide a potential growth opportunity to become a Blue Mantis Configuration Technician.
Key Responsibilities
This position is onsite Mon-Friday from 8:00AM to 4:30PM working in our Configuration Center/Warehouse in Pawtucket RI.
Receive and inspect incoming shipments for accuracy and damage.
Pick, pack, and ship orders according to company standards.
Load and unload trucks using forklifts, pallet jacks, or manually.
Maintain inventory accuracy through regular cycle counts and data entry.
Organize and maintain a clean and safe warehouse environment.
Responsible for proper cleaning, packaging and component verification of all equipment
Operate warehouse equipment in a safe and efficient manner.
Assist with other tasks and departments as needed.
Update company systems with required data in a detailed and professional manner
Skills, Knowledge & Expertise
Previous warehouse or logistics experience necessary.
Candidate must be able to lift 10-70 pounds regularly. Occasional lifting of items heavier than 100 pounds with help required.
Standing, bending, crawling, reaching/stretching, and working on ladders required.
Expertise with ServiceNow is a plus
Experience with Microsoft Excel & Office 365 Applications.
Basic math and computer skills; experience with inventory systems is a plus.
Strong attention to detail and organizational skills.
Ability to work in a fast-paced environment and follow directions.
Forklift certification.
Hardware and Operating system familiarity a plus
Ability to troubleshoot and communicate issues
Excellent communication skills, ability to interact professionally with clients Excellent customer service skills.
A+ or Network+ Certification a plus
Ability to multitask.
Ability and desire to learn new competencies.
Includes lifting and moving of IT equipment and boxes.
Travel (MA,CT,NH,ME,RI,VT)-as needed
Please note: This range is based on our market pay structures. However, individual salaries and hourly pay rates are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required. Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.
Intern 2026: Quantum Computing Theory
Computer technician job in Cambridge, MA
**Introduction** IBM Research takes responsibility for technology and its role in society. Working in IBM Research means you'll join a team who invent what's next in computing, always choosing the big, urgent and mind-bending work that endures and shapes generations. Our passion for discovery, and excitement for defining the future of tech, is what builds our strong culture around solving problems for clients and seeing the real world impact that you can make.
IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.
**Your role and responsibilities**
IBM Quantum leads the world in quantum computing. We aim to solve complex problems the world's most powerful supercomputers cannot solve, and never will. We are advancing quantum computing technology, hardware, and software, while exploring applications to make quantum broadly usable and accessible. With a worldwide network of Fortune 500 companies, academic institutions, researchers, educators, and enthusiasts, we are committed to driving innovation for our clients, our partners, and the open source Qiskit community. IBM Quantum is building an equitable, diverse, and inclusive global quantum computing ecosystem.
Roles and Responsibilities:
As a theoretical research scientist with IBM Quantum, your job will be to advance the field of quantum computing. Areas of research include quantum error correction, fault tolerant algorithms, information theory, and compilation.
**Required technical and professional expertise**
* Experience in academic graduate program related to applicable area of quantum computing, such as error correction, fault tolerant algorithms, information theory, or compilation
* Coursework or projects in applicable area
* Experience performing theoretical research
* Experience with one or more general purpose programming languages such as Python
**Preferred technical and professional experience**
* Strong publication record in high-impact journals
* Programming experience in core & scientific language (e.g. python, numpy, scipy, matplotlib) and Qiskit
* Familiarity with Git and/or Github
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
IT Operations Technician
Computer technician job in Newton, MA
Job Details Lasell University - Newton, MA Full Time Bachelor's Degree $30.00 - $33.00 HourlyDescription
JOB DESCRIPTION
Job Title: IT Operations Technician
Division: Administration and Finance Department: Information Technology
Reports to: IT Operations Manager
Employment Status: 40 hours per week
JOB SUMMARY:
The IT Operations Technician is primarily responsible for effective support, preventative maintenance, and consultation for the following areas: faculty and staff desktop technology for technology issues and requests including desktop computers, laptops, mobile devices, printers, copiers, software (including installs), helpdesk call and ticket monitoring, student worker coordination, basic network troubleshooting, digital and analog audiovisual/multimedia systems and services; event and meeting space technology; event planning, coordination, and support; conferencing and collaboration services (e.g. video, web, and teleconferencing); videography and streaming services; lecture and content capture services and many other devices.
This position is 100% based on-campus in Newton, MA
PRINCIPAL DUTIES AND RESPONSIBILITIES:
The statements below are intended to describe the principal duties of the person or persons assigned to this job. They are not intended to be an exhaustive list of all job duties and responsibilities. Lasell University has the right to add or change job responsibilities at any time
.
Answer phone/email/ticketing requests for support and log all support requests in the ticketing system
Computer setup for new hires, moves, and changes (file migration, user preferences, etc.)
Deploy and maintain network printers
Provide “fixes” and modifications of installed software
Assist Infrastructure technicians by providing basic networking troubleshooting and assistance in hardware repair/replacement
Troubleshooting and maintain classroom and multimedia technologies and AV equipment
Provide AV setup and support for events and meetings
Maintain public and lab computing spaces
Collaborate on the creation and testing of computer/OS images for faculty and staff computers
Utilize Intune to display software packages and updates
Create and maintain knowledge base articles
Responsible for asset management and physical & digital security of desktop and mobile technology
Maintain Physical Security of computers
Provide guidance and support to IT student workers
Diagnose & replace computer components
Other duties as assigned
Qualifications
MINIMUM KNOWLEDGE AND SKILLS REQUIRED BY THE JOB:
Education level: Bachelor's degree in Information Technology field or 2 years relevant work experience.
Technology skills:
Comprehensive understanding of PC and Mac hardware and experience performing substantial repairs on desktop computers and laptops
Intermediate (2+ years) PC/Mac/Printer Hardware configurations and troubleshooting
Experience installing and troubleshooting software and hardware
Knowledge of desktop security/networking and standards and working knowledge of local area networks (wired/wireless)
Experience delivering tier 2-3 desktop support to end users in a mixed Windows and Mac environment
Experience with troubleshooting Extron AV systems
Experience with wired/wireless microphone systems, audio amplification and PA systems
Experience using TeamDynamix or similar ITSM tool
Experience with LDAP, Active Directory and group policies, data recovery tools, DHCP, and DNS
Experience with Intune
Familiarity with Microsoft Office applications
Other Skills/Requirements of the Job:
2+ years related experience
Strong technical troubleshooting and resolution skills with demonstrated ability to learn new skills quickly and strong research and analytical skills for more complex issues/problems
Must be able to work independently on complex work with minimal direction as well as collaboratively within a team setting as either participant or leader
Strong communication, collaboration, organizational and time management skills including the ability to multi-task, prioritize, and independently manage a changing workload in a wide variety of settings and situations
Proven ability to perform well under stress when confronted with emergency, critical or unusual customer situations | ability to maintain a strong sense of urgency | appropriate use of judgment as to when to escalate difficult situations or seek guidance
Ability to follow up on assignments from IT Operations Manager and complete tasks in a timely manner
Attentive to detail and documents work as well as communication with clients through ticket tracking system (TeamDynamix)
Demonstrated ability to deliver professional customer service
Ability to work occasionally adjusted work hours during peak academic periods and special events
CERTIFICATION, REGISTRATION OR LICENSURE REQUIRED BY THE JOB:
Desktop support related certifications such as: MSCE, A+, Network +, CCNA, ACMT a plus
PHYSICAL AND VISUAL REQUIREMENTS OF THE JOB:
(Pick the one from each category that best suits this position):
Physical Effort:
___Average physical effort with some handling of light weights such as
supplies or materials on an infrequent basis. (10 - 15 lbs.)
___ Occasionally an above average amount of physical effort including
consistent standing, lifting and carrying light to moderately heavy
materials or equipment.
__x_ High level of physical effort such as pushing, pulling, bending, lifting
and carrying heavy objects. (Over 50 lbs.)
Visual:
___ Average visual effort with infrequent exposure to visually demanding
work.
__x_ Above average visual effort with frequent exposure to visually
demanding work involving detailed work.
___ High level of visual effort with continuous exposure to highly detailed
work requiring substantial concentration.
What is the extent of exposure to
unpleasant
work conditions required in carrying out job duties?
Check Only One from each category.
__x_ Work performed in an environment with
correctable
conditions such
as lighting and room temperature.
___ Work performed in an environment requiring
occasional
exposure to
weather extremes, fumes , odors and/or noise.
___ Work performed in an environment requiring
constant
exposure to
weather extremes, fumes, odors and/or loud noise
Hazards:
__x_ Normally, no exposure to job hazards; probability of injury is remote.
___ Occasional exposure to job hazards, resulting in some injury, lost time,
or threatening to one's personal health.
___ Frequent exposure to job hazards, resulting in injury, lost time, total
disability or death.
IT Support Analyst
Computer technician job in Boston, MA
The IT Support Analyst is responsible for delivering advanced end-user and organizational support. By partnering with end-users and technology groups, the Analyst ensures all incidents are reviewed, resolved, and reported back within the promised SLAs. The Support Analyst is also responsible for obtaining and disseminating advanced knowledge of internal systems and procedures relating to security, applications, hardware and infrastructure.
Responsibilities:
* Monitor incoming support calls and ticket queues to ensure timely response and compliance with service delivery standards.
* Proactively escalate issues to process or system owners and management to drive efficient resolution.
* Collaborate with cross-functional IT teams including Applications, Infrastructure, and Security to troubleshoot, resolve issues, and gather critical information.
* Manage user accounts, permissions, and passwords in systems such as Active Directory, Okta, Google Workspace, and other enterprise tools.
* Diagnose and resolve hardware and software issues promptly through phone, email, remote access, or in person.
* Assist with IT asset management, including inventory tracking and equipment lifecycle management.
* Ensure compliance with IT policies, security standards, and data protection guidelines.
* Document all support interactions and resolutions within the IT service management (ITSM) system.
* Mentors and encourages other team members while supporting their efforts. Ability to effectively train colleagues on systems, process and workflow.
* Can comfortably interface with vendors with respect to account relationships and support.
* Participate in system upgrades, rollouts, and maintenance projects.
Qualifications:
* Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent work experience).
* 3-5 years of experience in IT support, service desk, or similar role
* Strong knowledge of Windows and/or mac OS operating systems. ➢ Familiarity with Microsoft 365, Google Workspace, Zoom, and Asset Management Tools (e.g., JAMF, Automox).
* Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN).
* Experience with ticketing systems (e.g., Jira).
* Knowledge of cybersecurity best practices and endpoint protection tools.
* Excellent problem-solving and analytical abilities.
* Strong communication and interpersonal skills.
* Ability to manage multiple tasks and prioritize effectively.
* Customer-oriented mindset with attention to detail.
* Team player with a proactive approach to learning new technologies.
* A willingness to adapt and be audience focused, with a curious mindset and a commitment to creating an inclusive work environment
Preferred Certifications (Optional):
* CompTIA A+, Network+, or Security+
* Microsoft Certified: Modern Desktop Administrator Associate ➢ ITIL Foundation Certification
The BGMP office is located in downtown Boston, near Faneuil Hall and Quincy Market, and is easily accessible by MBTA and commuter rail lines. This position is based in Boston, and candidates should be based in the area or willing to move.
The annual salary for this role is $70,000 - $80,000.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
EEO Statement: At Boston Globe Media, our mission is to empower, connect, and convene our communities with independent, trusted journalism and storytelling. We know a critical part of achieving this is by having a workforce that is representative of the communities we serve. Boston Globe Media is an equal opportunity employer that welcomes candidates and colleagues of all backgrounds, experiences, perspectives, and skills.
Robotics Intern - Teleoperation and Spatial Computing
Computer technician job in Cambridge, MA
At Toyota Research Institute (TRI), we're on a mission to improve the quality of human life. We're developing new tools and capabilities to amplify the human experience. To lead this transformative shift in mobility, we've built a world-class team in Energy & Materials, Human-Centered AI, Human-Interactive Driving, Large Behavior Models, and Robotics.
This is a Summer 2026 paid 12-week internship opportunity. Please note that this internship will be an in-office role in Cambridge, MA.
The TeamOur goal is to revolutionize the field of robotic manipulation, enabling long-horizon dexterous behaviors to be efficiently instructed, learned, and improved over time in diverse, real-world environments.
Our team has deep cross-functional expertise across simulation, perception, controls, and machine learning, and we measure our success in terms of fundamental capabilities development, as well as research impact via open-source software and publications. Our north star is fundamental technological advancement in building robots that can flexibly perform a wide variety of tasks in diverse environments with minimal human supervision. Join us and let's make general-purpose robots a reality.
We operate a fleet of robots, and robot-embodied teaching and deployment is a key part of our strategy. Some of our ongoing work is highlighted here. *******************************************
The InternshipWe are seeking a Robotics Intern passionate about teleoperation, VR/AR, and spatial computing to help advance TRI's next-generation humanoid teleoperation platform. You will design, implement, and test systems that enable humans to intuitively control robots through immersive interfaces, contributing to TRI's mission of extending human capability through robotics. Working closely with cross-functional teams in mechanical design, perception, controls, and UX, you'll develop real-time software prototypes that integrate robot hardware, motion capture, haptics, and 3D graphics-creating intuitive experiences that blend spatial computing with advanced robotic capabilities.
Your work will involve developing and refining VR/AR interfaces for robot control, building tools for 3D scene reconstruction and robot state awareness (e.g., point clouds, collision detection, and singularity visualization), and exploring techniques for motion retargeting, body tracking, and hand pose estimation. You'll also have opportunities to run user studies, contribute to open-source codebases and research publications, and demonstrate prototypes that push the boundaries of human-robot interaction.
Qualifications
Currently pursuing a degree in Robotics, Computer Science, Mechanical Engineering, or a related field.
Experience with Python, C++, or Swift for real-time or graphics programming, and familiarity with Git and UNIX/Linux systems
Familiarity with VR/AR/XR frameworks (Unity, Unreal, vision OS or equivalent) and spatial input systems.
Understanding of robot kinematics, motion capture, and teleoperation control principles.
Exposure to 3D perception and visualization (depth images, point clouds, or scene reconstruction).
Strong problem-solving and communication skills, with a willingness to collaborate and learn across disciplines.
Bonus Qualifications
Experience with motion retargeting for manipulation and locomotion control.
Familiarity with Apple development systems and frameworks, such as SwiftUI, RealityKit, ARKit, and Xcode.
Background in UX design for immersive or robotics systems.
Experience with ROS, Isaac Sim, or similar simulation tools.
Knowledge of tactile sensing, force feedback, or haptic interfaces.
Interest in evaluating system usability through human-subject studies.
The pay range for this position at the commencement of employment is expected to be between $40 and $58/hour for Massachusetts-based roles. Base pay offered will depend on multiple individualized factors, including, but not limited to, business or organizational needs, market location, job-related knowledge, skills, and experience. TRI offers a generous benefits package including medical, dental, and vision insurance, 401(k) eligibility, paid time off benefits (including vacation, sick time, and parental leave), and an annual cash bonus structure. Additional details regarding these benefit plans will be provided if an employee receives an offer of employment.
Auto-ApplyPhD Internship 2026 - Quantum Science, US
Computer technician job in Boston, MA
Boston, MA USA | Full-time | Hybrid | Fixed-term | 3 - 6 months About us Riverlane's mission is to master quantum error correction (QEC) and unlock a new age of human progress. From advances in material and climate science, to complex chemistry simulation for new drug design, quantum computers will help humanity solve some of its most important challenges. But without QEC, the industry's defining technical challenge, such breakthroughs can never be achieved. Riverlane is the world leader in QEC technology. QEC is a complex problem that requires a range of skills, talent and passion.
We recently raised $75 million to accelerate our cutting-edge R&D. We partner with many of the world's leading quantum computing companies and governments to accelerate their path to utility-scale quantum computers. We're making remarkable progress and growing fast. Join us!
About the internship
Our full-time internships are designed to enable current PhD students in a quantitative field to step out of their PhD research for a short time period and translate their skills and expertise into an industrial setting. We welcome and encourage applications from people who do not have a background in quantum computing, including computer scientists, software engineers and developers. There are three areas a PhD intern can work in - you can view more details here.
As a Riverlane PhD intern in the US, you will join us at our Boston office, where you will work on the core challenges in developing the error correction stack. This work requires a wide range of backgrounds and skills, including those with backgrounds in computer science, software/ embedded software engineering, verification, digital design, electrical and electronic engineering, experimental physics (and related disciplines), who also have a keen interest in working on challenging problems in quantum error correction.
Projects that an intern could work on in Boston include:
* Implementing decoders in software or on dedicated hardware
* Building tools to model noise of different qubit types
* Systems integration
Our Quantum Error Correction research team has several exciting themes. Within each key area, there will be multiple projects on which an intern could work. The details of the specific project will be tailored to make the best use of your background and skills.
Every intern will have a dedicated supervisor who will support you to try and produce a concrete output by the end of the internship e.g. a paper, product, or software tool.
Previous internship projects have been highly successful, as evidenced by interns leading contributions to various publications, for example: "Error-corrected Hadamard gate simulated at the circuit level", G.P. Gehér, et al. (2024).
What you will do
* Develop an understanding of quantum algorithms and industrial applications, control systems for quantum computers, and/or the error correction schemes required for large scale quantum computing.
* Research, devise and develop algorithms and software to enhance Riverlane's capabilities in the above areas.
* Contribute to one or more projects that are core to Riverlane's scientific goals
* Discuss ideas with colleagues and communicate research in the form of presentations and reports
What we need
* Currently pursuing (or actively enrolled to imminently start) a PhD degree in a highly numerate subject, such as a Science, Mathematics, Computer Science, Engineering or another related technical field (QEC experience is a bonus, but not required!)
* Evidence of creative, high-quality academic work
* Strong ability in algorithmic and abstract reasoning
* Excellent critical thinking and problem-solving ability
* Experience with at least one general purpose programming language
* Strong communication skills, both written and verbal, with a track record of communicating scientific results to colleagues and other audiences
* Ability to take initiative and to work well as part of a team
* Passion for translating academic expertise into an applied industrial setting
Important notes
* We can only accept applications from current PhD students (or those who are enrolled to imminently start their PhD) and who are local to the United States currently. Regrettably, we are unable to provide relocation or sponsorship.
* PhD internships are full-time hours and between 3 and 6 months in length. Start dates can be flexible in 2026 - please let us know your preferred dates when you apply.
* This internship is based at our Boston, MA office in the US.
* Please note that we require a signed agreement from you assigning the ownership of any IP produced during your internship to Riverlane.
How to apply
Please upload a cover letter and CV. Your cover letter should explain why you are applying for the internship and what skills and experience you can bring to the role.
Deadline
Please submit your application by Sunday 16th November 2025. Interviews will be held in Boston, MA or via video (Teams) in late November/early December 2025.
Stipend
Interns receive a competitive stipend. We will also pay for any expenses incurred as part of your role e.g. travel to meetings or conferences etc. We are unable to pay for travel to the office or accommodation in Boston.
What can you expect from us
Alongside your stipend, you can expect a diverse work environment that brings together experts in many fields (including software and hardware development, quantum information theory, physics and maths) and over 20 different nationalities. We also offer free snacks and refreshments and a regular program of learning events.
If you have any queries, please contact ******************.
Everyone is welcome at Riverlane. We are an equal opportunities employer and encourage applications from eligible and suitably qualified candidates regardless of age, disability, ethnicity, gender, gender reassignment, religion or belief, sexual orientation, marital or civil partnership status, or pregnancy and maternity/paternity.
Women and other underrepresented groups may be less likely to apply for a role unless they meet all or nearly all of the requirements. If this applies to you, we still encourage you to apply - you may be a great fit, even if you don't meet every single qualification. We'd love to hear from you.
If you need any adjustments made to the application or selection process so you can do your best, please let us know. We will be happy to help.
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