Computer technician jobs in Wyoming - 291 jobs

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Serves as an Information Assurance and Cloud computing SME with regards to Certification and Accreditation (C&A) and a broad coverage of the application of the National Institute of Standards and Technology (NIST) Risk Management Framework (RMF) standards and guidance as outlined in the NIST Special Publication(s) (SP) 800-53 and 800-37 (Current versions). **Primary Duties and Responsibilities** + Google Cloud Platform (GCP) Service Management + The CCS shall maintain current certification as a Certified Cloud Security Professional. Possesses the ability to work independently with substantial cloud computing security knowledge. + The assessor must have the essential skillsets to identify, manage and resolve cloud computing security risk and implement "best practices" as applied within a cloud environment (across all of the different deployment and service models, and derivatives). **Other Duties and Responsibilities** + Investigates computer and information security incidents to determine extent of compromise to national security information and automated information systems. + Defines security objectives and system-level performance requirements. + Researches and stays abreast of tools, techniques, countermeasures, and trends in computer network vulnerabilities. + Configures and validates secure systems, tests security products/systems to detect computer and information security weaknesses. + Maintains the computer and information security incident, damage and threat assessment programs. + Responsible for the formal Security Test and Evaluation (ST&E) required by each government accrediting authority through pre-test preparations, participation in the tests, analysis of the results and preparation of required reports. + Involved in the periodic conduct of a review of each system's audits and monitors corrective actions until all actions are closed. + Designs, develops, or recommends integrated system solutions ensuring proprietary/confidential data and systems are protected. + Involved in the establishment of strict program control processes to ensure mitigation of risks and supports obtaining certification and + accreditation of systems. + Reviews processes and security protocols and makes recommendations for increased cyber security protection. **Minimum Qualifications** + Bachelor's Degree in Computer Science or a related field. + The CCS must be well versed in FedRAMP assessment methodology of security and privacy controls deployed in cloud information systems to include six (6) domain areas. The six domains include: + Architectural Concepts & Design Requirements + Cloud Data Security + Cloud Platform & Infrastructure Security + Cloud Application Security + Operations + Legal & Compliance Minimum Qualifications: + Five (5) years of relevant C&A experience; Risk Management Framework (RMF) and NIST C&A experience + DOD IA experience + Experience in assessing IA Controls and conducting C&A reviews for large, complex Information systems **Security Clearance** + Active Secret level clearance + Sensitivity Level: IT-I Critical Sensitive **Certifications:** + Computing Environment: IAT II or IAT III (Security+ or similar) + 01-M Baseline Certification: One of the following Azure or AWS cloud-based certification per DLA Approved CE list + AWS Certified Security - Specialty + AWS Certified Solutions Architect - Associate AWS Certified Solutions Architect - Professional Microsoft Certified: Azure Administrator Associate + Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified Azure Security Engineer Associate **Other Job Specific Skills** + Must be able to communicate effectively and clearly present technical approaches and findings. + Exercises a limited degree of latitude in determining technical objectives of assignments. + Excellent attention to detail. + Must be able to balance multiple tasks simultaneously. + Advanced knowledge of encryption, vulnerability assessment, penetration testing, cyber forensics, intrusion detection, and incident response and remediation. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $80,200 -$142K EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

This post is 7.75 hours/day, 175 days/year ESS - 3.25 hours / ESP 0.50 hours / Cafe Tech 4.00 NCSD offers new classified employees previous experience credit as follows for verified and approved experience: 0-3 Years = Step 1 4-6 Years = Step 4 7-10 Years = Step 6 11-15 Years = Step 8 Our 2025-26 School Year Hourly Rate of Pay is as follows: Education Support Personnel Step 1 - $16.86 Step 4 - $17.60 Step 6 - $18.12 Step 8 - $18.66 Education Support Specialist Step 1 - $18.40 Step 4 - $19.25 Step 6 - $19.85 Step 8 - $20.48 Cafeteria Technician Step 1 - $16.41 Step 4 - $17.11 Step 6 - $17.60 Step 8 - $18.11 For more information on pay, please call or email Jennifer Quinn, HR Generalist at ************ or jennifer_************************. Education Support Personnel Purpose Statement The job of Education Support Personnel (JC606/608) is done for the purpose/s of assisting in the monitoring and instruction of students under the supervision of certified staff, including instruction of behavioral, academic, and social education students; observing and documenting student progress; assisting in implementation of plans for instruction; and assisting students by providing for special health care needs. This job reports to the Administrative Manager or Principal Essential Functions Adapts learning processes, under the direction of certified staff (e.g. classroom activities, assignments and materials, etc.) for the purpose of providing an opportunity for all students at different learning levels and with different functional abilities to participate in instructional programs and classroom activities. Assists certified staff with implementation and supervision of a variety of instructional activities (e.g. individual students and small groups in academic subjects, social/behavioral skills, daily living skills, writing and verbal skills, lessons, remediation, etc.) for the purpose of reinforcing learning objectives and ensuring student learning. Assists students with classroom and daily living skills for the purpose of creating a positive plan of action to address specific student issues and allowing students to function in a school and/or community environment. Attends meetings, as requested (e.g. trainings, building meetings, District meetings, etc.) for the purpose of receiving and conveying information relative to job functions. Implements learning processes for the purpose of ensuring recovery student learning as required. Maintains a variety of instructional materials and student files/records (e.g. incident and activity reports, building passes, discipline records, adapting instructional materials, homework, attendance, audio visual equipment, set- up of adaptive projects, etc.) for the purpose of documenting activities, ensuring availability of learning materials, and providing accurate student records. Monitors students within a variety of activities (e.g. restrooms, playgrounds, hallways, library, cafeteria, bus stops, study hall, locker room, classroom, field trips, assemblies, etc.) for the purpose of modeling appropriate behavior/social skills and providing a safe and positive learning environment in school and community. Provides positive reinforcement to students (e.g. encouragement, consistency, positive attitude, etc.) for the purpose of supporting students in meeting individual plan objectives and school-wide discipline plans. Provides implementation of learning processes for the purpose of ensuring necessary student learning support, as assigned. Responds to emergency situations and potential conflicts with students (e.g. injured students, health-related issues, verbal/physical conflicts, natural disasters, etc.) for the purpose of de-escalating behaviors, modeling positive behaviors, and directing the situation toward a positive outcome (e.g. resolving immediate safety concerns and referring to appropriate party for resolution). Other Functions Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit. Education Support Specialist Purpose Statement The job of Education Support Specialist (JC607) is done for the purpose/s of assisting in the supervision and instruction of students in special areas (e.g. severe physical,behavioral, cognitive or vision disabilities; hearing screenings; language translation, preschool, middle school, etc.), under the supervision of assigned certified staff; observing and documenting student progress; assisting students by providing for special health care, social development, learning and language needs; and providing progress monitoring to assigned certified staff. This job reports to the Principal Essential Functions Assists students with various disabilities, under the direction of certified staff (e.g. language, hearing, behavioral, cognitive, vision, physical, etc.) for the purpose of addressing specific student issues, supporting learning and social development, and allowing students to function and excel in a school environment with use of adaptive equipment and assistance with toileting, diapering, tube feeding, etc. Assists certified staff with implementation and supervision of a variety of instructional activities (e.g. individual students and small groups in academic subjects, social/behavioral skills, daily living skills; writing and/or language/verbal skills, lessons, remediation, hearing and vision testing, etc.) for the purpose of reinforcing learning objectives, and ensuring student safety and success in school. Attends meetings, as requested (e.g. trainings, building meetings, District meetings, etc.) for the purpose of receiving and conveying information relative to job functions, and learning outcomes. Implements behavioral plans designed by IEP team for students with behavior disorders or other emotional conditions for the purpose of assisting in meeting special education students' needs and providing a consistent environment for learning and progress. Maintains a variety of instructional materials and/or confidential student files/records (e.g. incident and activity reports, building passes, discipline records, checking papers, taking attendance, duplicating/adapting instructional materials in English and/or appropriate foreign language, setting up adapted projects/audio visual and braille equipment, daily progress charts, scheduling assessments, etc.) for the purpose of documenting activities, ensuring availability of learning materials, and providing historical documentation in compliance with District, state and federal requirements. Monitors students within a variety of activities (e.g. restrooms, playgrounds, hallways, library, cafeteria, bus stops, study hall, locker room, classroom, field trips, assemblies, etc.) for the purpose of modeling appropriate behavior/social skills and providing a safe and positive learning environment in school or community. Performs appropriate hygiene procedures (e.g. individual hygiene, adaptive equipment, classroom activities, etc.) for the purpose of providing a safe and sanitary environment for students and staff. Provides a variety of learning processes (e.g. assisting in implementation of scheduled social activities, classroom learning activities, communication exercises, etc.) for the purpose of implementing student physical, and intellectual development. Responds to emergency situations and potential conflicts with students (e.g. injured students, health-related issues, verbal/physical conflicts, natural disasters, etc.) for the purpose of de-escalating behaviors, modeling positive behaviors, and directing the situation toward a positive outcome (e.g. resolving immediate safety concerns or referring to appropriate party for resolution). Supports behavioral plans designed by IEP team for students with behavior disorders or other emotional conditions for the purpose of assisting in meeting special education students' needs and providing a consistent environment for learning and progress. Transports students, as directed by administrator (e.g. Work Study, ABLE, etc.) for the purpose of ensuring safe arrival at assigned location. Other Functions Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit. Education: High school diploma or GED Certificates: Highly qualified status Purpose Statement The job of Cafeteria Technician is done for the purpose/s of preparing and serving food items to students and/or school personnel as well as maintaining food service facilities in a safe and sanitary condition; and assisting other site processes, as assigned. This job reports to the Building Cafeteria Manager or Building Food Services Manager Essential Functions Arranges setup for food items, supplies, serving lines, and/or equipment for the purpose of ensuring that items are provided in accordance with cafeteria requirements. Assists other site processes (e.g. substitute mentoring, special events requiring food service, etc.) for the purpose of providing necessary support for cafeteria operation. Cleans utensils, equipment, and the storage, food preparation and serving areas (e.g. ovens, steamers, fryers, mixers, slicers, freezers, dishes, tableware, kitchen utensils, counters, carts, racks, and dishwashing machine, etc.) for the purpose of providing daily maintenance of cafeteria kitchen, and ensuring sanitary conditions. Collects payments on accounts for the purpose of securing funds for reimbursement of costs. Evaluates prepared food for flavor, appearance and temperature for the purpose of presenting items that will be accepted by students and/or staff. Inspects food items and supplies (e.g. items being sent or received from satellite kitchens, vendors, etc.) for the purpose of verifying quantity and specifications of orders and complying with mandated health standards. Inventories food, condiments and supplies for the purpose of ensuring availability of items. Maintains strict (or complete) confidentiality on personnel and student issues (e.g. personnel records, medical records, surveillance videos and images, student data, confidential communication, etc.) for the purpose of protecting personal information for staff and students. Monitors students' food choices for the purpose of meeting mandated requirements and ensuring adequate nutrition. Prepares and serves food and beverage items for the purpose of meeting mandated nutritional requirements and projected meal requirements and requests of students and school personnel. Reports equipment malfunctions for the purpose of maintaining equipment in safe working order. Responds to inquiries of students, staff and/or parents for the purpose of providing information and direction regarding the type and cost of meals. Stocks food, condiments and supplies for the purpose of maintaining adequate quantities and security of items. Other Functions Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit. Education: High school graduation or GED Certification: Food Handlers/Serv Safe Certificate by NRA within one year of hire

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Desktop Technician III to join our team. In order to deliver our exceptional services, we need dedicated and enthusiastic, hard-working, and customer service-oriented technicians-- that's where you come in! Your role will include unparalleled technical support for a national client, allowing them to experience the best support available within the industry. **Responsibilities:** + Diagnoses mechanical, hardware, software and systems failures, using established procedures. + Performs service, repair and/or installation of computer products including system hardware and software, MFD printers, PC's, laptops, printers, cell phones, tablets, single and multi-processor servers, and wired/wireless networking. + Performs account management and maintenance for various applications and systems (e.g., creates or modifies user accounts and permissions, and performs password resets). + Consistently provides and updates notes, feedback, or documentation via the appropriate ticketing systems to track and monitor issues. + Communicates with customers at all levels of technical and non-technical skill sets. + Follow-up with end users to provide status updates as per service level guidelines (SLA's). + Acts as the escalation point for complex and/or high priority problems, forwarding problems they cannot solve to the appropriate support groups for resolution (Manager, etc.). + Follow all standard operating procedures (SOP) through the effective use of knowledge management. + Works collaboratively with people across the organization. **Skills & Qualifications:** + 2-3+ years of IT support work experience + Imaging from Network and USB + Laptop/Desktop/Printer hardware and software support Experience + ServiceNOW experience + Travel is required **Wage Range** **:** The annual starting salary for this position is between $ **63,000 - $92,400** annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** : The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. **Equal Employment Opportunity** **:** Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law. CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Summary Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Overview Help Accepting applications Open & closing dates 12/22/2025 to 12/21/2026 Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14 Locations Few vacancies in the following locations: Eielson AFB, AK Elmendorf AFB, AK Little Rock AFB, AR Davis Monthan AFB, AZ Show morefewer locations (65) Luke AFB, AZ Beale AFB, CA Edwards AFB, CA Los Angeles, CA March AFB, CA Travis AFB, CA Vandenberg AFB, CA Cheyenne Mountain AFB, CO Colorado Springs, CO Peterson AFB, CO Dover AFB, DE Cape Canaveral, FL Cape Canaveral AFS, FL Eglin AFB, FL Homestead AFB, FL Hurlburt Field, FL Patrick AFB, FL Tyndall AFB, FL Dobbins AFB, GA Moody AFB, GA Robins AFB, GA Camp H.M. Smith Marine Corp Base, HI Hickam AFB, HI Mountain Home AFB, ID Scott AFB, IL Barksdale AFB, LA Hanscom AFB, MA Andrews AFB, MD Linthicum Heights, MD Selfridge ANG Base, MI Whiteman AFB, MO Columbus AFB, MS Minot AFB, ND Offutt AFB, NE New Boston, NH McGuire AFB, NJ Cannon AFB, NM Kirtland AFB, NM Nellis AFB, NV Niagara Falls, NY Wright-Patterson AFB, OH Youngstown, OH Youngstown, OH Norman, OK Tinker AFB, OK Charleston, SC Shaw AFB, SC Arnold AFB, TN Dyess AFB, TX Fort Sam Houston, TX Goodfellow AFB, TX Kelly AFB, TX Lackland AFB, TX Laughlin AFB, TX Randolph AFB, TX Hill AFB, UT Alexandria, VA Arlington, VA Dahlgren, VA Fort Eustis, VA Langley AFB, VA Pentagon, Arlington, VA Fairchild AFB, WA McChord AFB, WA Warren AFB, WY Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive Promotion potential 14 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No Announcement number AFPCDHA-12857027-GS2210 Control number 852981200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency This public notice is to gather applications that may or may not result in a referral or selection. Duties Help * Duties and responsibilities vary and may increase according to grade level * Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program. * Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes. * Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP). * Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings. * Administer the COMPUSEC Program and protect Information Technology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data. Requirements Help Conditions of employment * Please read this Public Notice in its entirety prior to submitting your application for consideration. * U.S. Citizenship is required * Males must be registered for Selective Service, see *********** * Total salary varies depending on location of position * If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: ***************************************** * Recruitment incentives may be authorized * Position may be subject to random drug testing * Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays * Shift work and emergency overtime may be required * Employee must maintain current certifications * A security clearance may be required * Disclosure of Political Appointments * Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount. Qualifications In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Information Technology (IT) Management Series, 2210 (Alternative A). BASIC REQUIREMENTS: Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree OR For grade levels 9 through 14, your resume must reflect information technology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below. For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project. For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment. For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used. For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements. For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance. Click on the following link to view occupational requirements for this position: ************************************************************************************************************************************************************************************ KNOWLEDGE, SKILLS AND ABILITIES (KSAs): 1. Knowledge of Information Technology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities. 2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications. 3. Knowledge of system requirements and techniques for planning current and future system architecture requirements. 4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information For Direct Hire (DHA) Positions: This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application. Interagency Career Transition Assistance Program (ICTAP): For information on

Job Description Hooton Tech LLC is hiring for an IT Technician II This position is full time, hourly. Starting Range $25-$40/hour DOE. Responsibilities: 1. Maintenance and support of our business IT clients. This includes support of end user desktop/laptops, servers, printers, network equipment, VoIP systems, cloud services, and other IT related equipment. 2. Answer calls from our customers and participate in an on-call rotation for after hours and outage support. 3. Troubleshoot, repair, and maintain residential user computers. 4. Support, troubleshooting, and maintenance of existing security camera systems. 5. Assist in the Installation of camera and cabling systems. 6. Additional duties as needed by the company. This position is based in Lyman, WY, but may be partially worked remotely if located in Southern Wyoming. Travel to customer sites in the region will be required as needed, with overnight travel as a possibility. Travel may be up to 30% of time pending project need. Benefits: Benefits include PTO, Medical, dental, vision insurance, 401K, paid holidays. Qualifications and Requirements 1. Must be at least 21 years old 2. Must have a valid Driver's License and clean driving record. 3. Must have High School Diploma or Equivalent. 4. Must be able to pass both pre-employment and random drug tests. 5. 3-5 years relevant experience in the IT industry. 6. Must have advanced computer skills and knowledge. 7. Experience in Server, computer, network, and printer hardware required. 8. Experience in Cloud Services such as M365, Azure, D365, Google Workspace, Etc. Required. 9. CompTIA A+ certification or industry equivalent certification required. 10. Other Associate or Professional Level IT Certifications Preferred. Applicants must be able to pass preemployment drug test and background check Job Posted by ApplicantPro

Who is Prescryptive? Prescryptive Health is a healthcare technology company delivering solutions that empower consumers. Prescryptive's secure, mobile-first products connect consumers, pharmacists, and employers, ultimately providing people with the information they need to make informed decisions and take control of their health. To learn more about Prescryptive Health, visit Prescryptive.com. About this role The Contract Coverage Review Technician supports the prior authorization and coverage determination process to ensure timely, accurate, and compliant decisions within Prescryptive's pharmacy benefit management (PBM) operations. This role enables efficient medication access for members by executing PA reviews, maintaining documentation standards, and collaborating across teams to resolve coverage issues. The technician contributes to operational excellence, regulatory compliance, and continuous process improvement, including the adoption of automation and AI-enabled tools. This is a full-time contract roles (40 hours per week, up to 120 days) What you will do Key Accountabilities Prior Authorization Processing - Execute accurate and timely review and processing of prior authorization (PA) requests using established clinical criteria, PBM guidelines, and system protocols. Documentation and Compliance - Maintain accurate, auditable records of all determinations and communications to meet compliance and quality standards. Cross-functional Collaboration - Partner with prescribers, pharmacists, and internal teams to resolve PA-related issues and ensure positive member outcomes. Quality and Continuous Improvement - Achieve production and accuracy metrics while identifying opportunities to improve workflow efficiency through automation or process optimization. Position Responsibilities Review and process PA requests in alignment with clinical and operational criteria. Communicate with provider offices to obtain necessary or clarifying information through appropriate channels (phone, fax, or electronic systems). Enter determinations, overrides, and documentation accurately within PA and PBM platforms. Maintain compliance with privacy, security, and regulatory requirements. Collaborate with pharmacists, account managers, and customer support teams to address PA-related inquiries or escalations. Identify recurring issues, data inconsistencies, or system barriers, and escalate for resolution. Support improvement initiatives including the implementation of automation and AI-enabled tools that enhance workflow accuracy and turnaround. Consistently meet or exceed established productivity and quality standards. Minimum requirements Active Pharmacy Technician License High school diploma or GED. 2 years of experience in pharmacy operations, PBM, or related healthcare administration. 1+ years handling prior authorizations in a PBM, health plan, or clinical pharmacy setting. Strong understanding of pharmacy operations and PBM workflows. Proficiency in Microsoft Office Suite and PBM claims systems. Experience with prior authorization process and using prior authorization platforms and managing clinical documentation. Demonstrated expertise in HIPAA compliance and deep understanding of evolving prior authorization (PA) regulations and electronic PA standards. Proven track record of enforcing the highest standards of privacy, security, and regulatory compliance in every aspect of work. Proven experience leveraging AI and automation technologies to optimize coverage review and streamline decision-making processes. Effective written and verbal communication skills. Customer service orientation and professionalism in interactions with providers and internal teams. Ability to work independently in a fast-paced, deadline-driven, metric-oriented environment. Excellent attention to detail and organizational skills. Preferred experience, in addition to minimum requirements Associate's degree or higher in healthcare or a related field. Experience in a clinical call center or PBM operations environment. Contract Details: Length of Contract: up to 120-day assignment (with potential extension based on business needs) Schedule: Must be available to work 8-hour shifts between Monday-Friday, 8:00 a.m.-5:00 p.m. Pay Range: $28-32 per hour, commensurate with experience, qualifications, and location. Work Arrangement: Remote (U.S.-based); must have reliable internet and a suitable private workspace for confidential calls. Equipment: Prescryptive will provide a laptop for the duration of the contract. Benefits: This is a contract role and therefore not eligible for Prescryptive employee benefits. Prescryptive is an Equal Opportunity Employer. Prescryptive does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Job DescriptionDescription: (PK) At Public Knowledge , we help government clients solve tough problems and thrive in complex environments. We support systems, programs, people, project management, learning, and more. While we work across many industries, most of our work is in Health and Medicaid, Child Welfare, and Child Support. You can learn more about us at **************** At Public Knowledge , our core values include Inclusion, Teamwork, and Impact. These values show up every day through our ways of working within our teams and with our clients. Inclusion - We recognize the fundamental value and strength of all individuals. Our teams create safe spaces for open, inclusive, and diverse participation of all peers, clients and ideas; building high levels of trust and belonging. Teamwork - We do more than just work together. We respect, trust, and care for each other. This collaboration and belonging extends to our clients as much as our colleagues. Impact - We approach every engagement with our energy focused on identifying the right goals, outcomes, and strategies. We believe we each have a personal responsibility to make a positive impact on our projects and our world. Inclusion is a core value of Public Knowledge , we are an Equal Opportunity Employer and will make reasonable accommodation for applicants with disabilities. We value and seek to create a more diverse workforce. We encourage women, minorities, veterans, individuals with disabilities, individuals from diverse sexual orientations, individuals with lived expertise, and other diverse individuals to apply. We believe every member of our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world; identify challenges; discover, design, and deliver solutions. We are committed to creating a safe and inclusive workplace that celebrates the diversity within us and our unique experiences. Position Summary As the frontline for Public Knowledge technology and systems support, you'll ensure seamless operations for our team and clients, providing expert troubleshooting, proactive system maintenance, and outstanding customer service. This position is responsible for maintaining the smooth operation of end-user hardware, software, and network systems, while consistently providing excellent customer service. Requirements: Technical Support · Respond promptly to IT tickets, ensuring accurate documentation of actions and resolutions · Troubleshoot and resolve end-user hardware and software issues; escalate to IT Director when necessary · Provide Onsite IT support for the Cheyenne, WY office · Support remote team members across multiple locations using remote access tools System and Hardware Management · Perform hardware installations, maintenance, patching, and ensure encryption compliance · Manage software installations, updates, and user account administration · Assist with new hire onboarding and IT setup to ensure a smooth transition Documentation and Reporting · Maintain accurate logs, reports, and documentation of all support activities · Deliver weekly workload and project status reports to designated team members · Own specific applications or systems and maintain related documentation for accuracy · Uphold network security policies and best practices · Ensure confidentiality of all information processed, stored, and accessed Training and Collaboration · Provide user training and create instructional materials when needed · Collaborate with team members to understand business needs for IT changes · Continuously learn and develop technical skills with firm support · Perform other duties as assigned to support IT Service Desk and organizational goals Required Education and Other Credentials · Bachelor's Degree in Information Technology or related field · Or equivalent experience will be considered · Must have a valid driver's license Required Skills and Experience · Proficiency in Microsoft Office Suite and remote access technologies · Working knowledge of networking, internet technologies, and securitybest practices · Excellent customer service skills and communication skills both verbal and written · Ability to adapt communication for technical and non-technical audiences · Strong organizational skills and high attention to detail Physical Requirements · Ability to lift or move up to 30 pounds · Extended periods of computer use and screen reading · Ability to communicate via phone and email for prolonged periods of time Location: This is a full-time, on-site position in our Cheyenne, Wyoming office Schedule: Monday through Friday, 40 hours per week, 8:00am - 5:00 pm, with occasional paid overtime Salary Requirements: $19.00 - $29.00 per hour, based on experience We Offer Excellent Paid Benefits That Include · Comprehensive Health and Dental Insurance · 100% Paid Life Insurance · Up to 20 days of paid time off annually, accruing throughout employment and prorated based on start date · 10 Paid Holidays · 401K Savings Plan with 100% match up to 3% of your salary · Anniversary Reward Program · Professional Development Program · Paid time to volunteer in your local community · Mental health benefits, including Employee Assistance Programs (EAPs) · Subscription to the Calm App We are an Equal Opportunity Employer. Our team members are people with different backgrounds, strengths, and lived expertise, who share a commitment to being a catalyst for change, leaving each person, project, client, colleague, and community better than when we started.

Join Our Campus Community! Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today! At the University of Wyoming, we are committed to creating a supportive and enriching workplace. JOB TITLE: Help Desk Student Technician JOB PURPOSE: The Help Desk Student Technician will provide first-line technical support to students, faculty, and staff at the University of Wyoming. This position offers an excellent opportunity for students to gain hands-on experience in IT support, troubleshooting, and customer service, while contributing to the smooth operation of the university's technology services. JFNTMP ESSENTIAL DUTIES AND RESPONSIBILITIES: Technical Support: Respond to support requests via phone, email, or in-person, providing troubleshooting assistance for hardware, software, and network-related issues. Issue Resolution: Diagnose and resolve common technical problems, including software malfunctions, connectivity issues, and peripheral setup (printers, monitors, etc.). Ticket Management: Log, track, and update support tickets in the university's IT service management system. Ensure timely resolution and escalate issues to senior technicians or specialists as needed. User Education: Assist users in understanding and utilizing university software, applications, and IT resources effectively. System Maintenance: Assist with routine IT tasks, such as software installations, and updates. Customer Service: Provide excellent customer service, ensuring users feel heard, supported, and satisfied with their IT support experience. Team Collaboration: Work with other IT staff and departments to ensure seamless technology support and effective communication across campus. COMPETENCIES: Technical Skills, Communication Skills, Initiative and problem solving, Customer Service WORK LOCATION: This position provides vital support to campus customers and requires the successful candidate to be available to work on campus. MINIMUM QUALIFICATIONS: Technical Support: Respond to support requests via phone, email, or in-person, providing troubleshooting assistance for hardware, software, and network-related issues. Issue Resolution: Diagnose and resolve common technical problems, including software malfunctions, connectivity issues, and peripheral setup (printers, monitors, etc.). Ticket Management: Log, track, and update support tickets in the university's IT service management system. Ensure timely resolution and escalate issues to senior technicians or specialists as needed. User Education: Assist users in understanding and utilizing university software, applications, and IT resources effectively. System Maintenance: Assist with routine IT tasks, such as software installations, and updates. Customer Service: Provide excellent customer service, ensuring users feel heard, supported, and satisfied with their IT support experience. Team Collaboration: Work with other IT staff and departments to ensure seamless technology support and effective communication across campus. DESIRED QUALIFICATIONS: Experience with IT help desk or customer service roles. Familiarity with university systems or enterprise software (e.g., email, file sharing, learning management systems). Additional Information: Training: On-the-job training will be provided. New hires will be expected to learn and familiarize themselves with the university's IT environment and support processes. Opportunity for Growth: This position offers potential opportunities for advancement within the IT department based on performance and experience. REQUIRED MATERIALS: Complete the online application and upload the following for a complete application: cover letter, resume or C.V. and contact information for four work-related references. *Due to a current system limitation, you may only be prompted to upload your resume/CV and a Cover Letter. To ensure your application is complete, we recommend you put all of your application materials into one file with your cover letter. However, if you're experiencing any issues in doing so, please send any additional application materials to ****************, and a recruiter will manually add them to your application packet. To help us process your application more efficiently, please include the 6-digit job ID number (located at the bottom of the job posting) in your email. HIRING STATEMENT/EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at ************ or email ****************. ABOUT LARAMIE: The University of Wyoming is located in Laramie, a town of 30,000 in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its university, helping to make it a leader in academics, research and outreach. The university has state-of-the-art facilities in many areas and the community provides the advantages of a major university. Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado's Front Range, a bustling group of metropolitan cities including Denver, Boulder, and Fort Collins. This beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit ************************

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $21.00/Hour

This post is 7.75 hours/day, 175 days/year ESS - 3.25 hours / ESP 0.50 hours / Cafe Tech 4.00 NCSD offers new classified employees previous experience credit as follows for verified and approved experience: 0-3 Years = Step 1 4-6 Years = Step 4 7-10 Years = Step 6 11-15 Years = Step 8 Our 2025-26 School Year Hourly Rate of Pay is as follows: Education Support Personnel Step 1 - $16.86 Step 4 - $17.60 Step 6 - $18.12 Step 8 - $18.66 Education Support Specialist Step 1 - $18.40 Step 4 - $19.25 Step 6 - $19.85 Step 8 - $20.48 Cafeteria Technician Step 1 - $16.41 Step 4 - $17.11 Step 6 - $17.60 Step 8 - $18.11 For more information on pay, please call or email Jennifer Quinn, HR Generalist at ************ or jennifer_************************. Education Support Personnel Purpose Statement The job of Education Support Personnel (JC606/608) is done for the purpose/s of assisting in the monitoring and instruction of students under the supervision of certified staff, including instruction of behavioral, academic, and social education students; observing and documenting student progress; assisting in implementation of plans for instruction; and assisting students by providing for special health care needs. This job reports to the Administrative Manager or Principal Essential Functions * Adapts learning processes, under the direction of certified staff (e.g. classroom activities, assignments and materials, etc.) for the purpose of providing an opportunity for all students at different learning levels and with different functional abilities to participate in instructional programs and classroom activities. * Assists certified staff with implementation and supervision of a variety of instructional activities (e.g. individual students and small groups in academic subjects, social/behavioral skills, daily living skills, writing and verbal skills, lessons, remediation, etc.) for the purpose of reinforcing learning objectives and ensuring student learning. * Assists students with classroom and daily living skills for the purpose of creating a positive plan of action to address specific student issues and allowing students to function in a school and/or community environment. * Attends meetings, as requested (e.g. trainings, building meetings, District meetings, etc.) for the purpose of receiving and conveying information relative to job functions. * Implements learning processes for the purpose of ensuring recovery student learning as required. * Maintains a variety of instructional materials and student files/records (e.g. incident and activity reports, building passes, discipline records, adapting instructional materials, homework, attendance, audio visual equipment, set- up of adaptive projects, etc.) for the purpose of documenting activities, ensuring availability of learning materials, and providing accurate student records. * Monitors students within a variety of activities (e.g. restrooms, playgrounds, hallways, library, cafeteria, bus stops, study hall, locker room, classroom, field trips, assemblies, etc.) for the purpose of modeling appropriate behavior/social skills and providing a safe and positive learning environment in school and community. * Provides positive reinforcement to students (e.g. encouragement, consistency, positive attitude, etc.) for the purpose of supporting students in meeting individual plan objectives and school-wide discipline plans. * Provides implementation of learning processes for the purpose of ensuring necessary student learning support, as assigned. * Responds to emergency situations and potential conflicts with students (e.g. injured students, health-related issues, verbal/physical conflicts, natural disasters, etc.) for the purpose of de-escalating behaviors, modeling positive behaviors, and directing the situation toward a positive outcome (e.g. resolving immediate safety concerns and referring to appropriate party for resolution). Other Functions * Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit. Education Support Specialist Purpose Statement The job of Education Support Specialist (JC607) is done for the purpose/s of assisting in the supervision and instruction of students in special areas (e.g. severe physical,behavioral, cognitive or vision disabilities; hearing screenings; language translation, preschool, middle school, etc.), under the supervision of assigned certified staff; observing and documenting student progress; assisting students by providing for special health care, social development, learning and language needs; and providing progress monitoring to assigned certified staff. This job reports to the Principal Essential Functions * Assists students with various disabilities, under the direction of certified staff (e.g. language, hearing, behavioral, cognitive, vision, physical, etc.) for the purpose of addressing specific student issues, supporting learning and social development, and allowing students to function and excel in a school environment with use of adaptive equipment and assistance with toileting, diapering, tube feeding, etc. * Assists certified staff with implementation and supervision of a variety of instructional activities (e.g. individual students and small groups in academic subjects, social/behavioral skills, daily living skills; writing and/or language/verbal skills, lessons, remediation, hearing and vision testing, etc.) for the purpose of reinforcing learning objectives, and ensuring student safety and success in school. * Attends meetings, as requested (e.g. trainings, building meetings, District meetings, etc.) for the purpose of receiving and conveying information relative to job functions, and learning outcomes. * Implements behavioral plans designed by IEP team for students with behavior disorders or other emotional conditions for the purpose of assisting in meeting special education students' needs and providing a consistent environment for learning and progress. * Maintains a variety of instructional materials and/or confidential student files/records (e.g. incident and activity reports, building passes, discipline records, checking papers, taking attendance, duplicating/adapting instructional materials in English and/or appropriate foreign language, setting up adapted projects/audio visual and braille equipment, daily progress charts, scheduling assessments, etc.) for the purpose of documenting activities, ensuring availability of learning materials, and providing historical documentation in compliance with District, state and federal requirements. * Monitors students within a variety of activities (e.g. restrooms, playgrounds, hallways, library, cafeteria, bus stops, study hall, locker room, classroom, field trips, assemblies, etc.) for the purpose of modeling appropriate behavior/social skills and providing a safe and positive learning environment in school or community. * Performs appropriate hygiene procedures (e.g. individual hygiene, adaptive equipment, classroom activities, etc.) for the purpose of providing a safe and sanitary environment for students and staff. * Provides a variety of learning processes (e.g. assisting in implementation of scheduled social activities, classroom learning activities, communication exercises, etc.) for the purpose of implementing student physical, and intellectual development. * Responds to emergency situations and potential conflicts with students (e.g. injured students, health-related issues, verbal/physical conflicts, natural disasters, etc.) for the purpose of de-escalating behaviors, modeling positive behaviors, and directing the situation toward a positive outcome (e.g. resolving immediate safety concerns or referring to appropriate party for resolution). * Supports behavioral plans designed by IEP team for students with behavior disorders or other emotional conditions for the purpose of assisting in meeting special education students' needs and providing a consistent environment for learning and progress. * Transports students, as directed by administrator (e.g. Work Study, ABLE, etc.) for the purpose of ensuring safe arrival at assigned location. Other Functions * Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit. Education: High school diploma or GED Certificates: Highly qualified status Purpose Statement The job of Cafeteria Technician is done for the purpose/s of preparing and serving food items to students and/or school personnel as well as maintaining food service facilities in a safe and sanitary condition; and assisting other site processes, as assigned. This job reports to the Building Cafeteria Manager or Building Food Services Manager Essential Functions * Arranges setup for food items, supplies, serving lines, and/or equipment for the purpose of ensuring that items are provided in accordance with cafeteria requirements. * Assists other site processes (e.g. substitute mentoring, special events requiring food service, etc.) for the purpose of providing necessary support for cafeteria operation. * Cleans utensils, equipment, and the storage, food preparation and serving areas (e.g. ovens, steamers, fryers, mixers, slicers, freezers, dishes, tableware, kitchen utensils, counters, carts, racks, and dishwashing machine, etc.) for the purpose of providing daily maintenance of cafeteria kitchen, and ensuring sanitary conditions. * Collects payments on accounts for the purpose of securing funds for reimbursement of costs. * Evaluates prepared food for flavor, appearance and temperature for the purpose of presenting items that will be accepted by students and/or staff. * Inspects food items and supplies (e.g. items being sent or received from satellite kitchens, vendors, etc.) for the purpose of verifying quantity and specifications of orders and complying with mandated health standards. * Inventories food, condiments and supplies for the purpose of ensuring availability of items. * Maintains strict (or complete) confidentiality on personnel and student issues (e.g. personnel records, medical records, surveillance videos and images, student data, confidential communication, etc.) for the purpose of protecting personal information for staff and students. * Monitors students' food choices for the purpose of meeting mandated requirements and ensuring adequate nutrition. * Prepares and serves food and beverage items for the purpose of meeting mandated nutritional requirements and projected meal requirements and requests of students and school personnel. * Reports equipment malfunctions for the purpose of maintaining equipment in safe working order. * Responds to inquiries of students, staff and/or parents for the purpose of providing information and direction regarding the type and cost of meals. * Stocks food, condiments and supplies for the purpose of maintaining adequate quantities and security of items. Other Functions * Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit. Education: High school graduation or GED Certification: Food Handlers/Serv Safe Certificate by NRA within one year of hire

Responsibilities Join Our Mission-Driven Team as a Customer Technical Specialist - On-site in Casper, Wyoming Peraton is seeking a Customer Technical Specialist to be part of a high-impact, hands-on team supporting the U.S. Department of Homeland Security (DHS) at one of its critical airport locations in Casper, WY. As a Customer Technical Specialist, you'll play a pivotal role in keeping our nation's transportation infrastructure running securely and efficiently. You'll provide both remote and on-site support, ensuring end-user devices and network systems are fully operational for new installations and break/fix incidents. This is a 100% on-site role with up to 25% travel, ideal for a tech-savvy professional who excels in a hands-on, fast-paced airport environment. If you have a passion for problem-solving, delivering exceptional customer service, and supporting national security, this is your chance to make a meaningful impact on a mission that truly matters. Day to Day Work Responsibilities: * Provide hands-on technical support for a wide range of IT and network systems including: * Cisco switches, fiber backbones, and network infrastructure * Desktops, laptops, tablets, printers, scanners, and peripherals * Communication equipment (VoIP phones, cell phones, VTC units) * Transportation security systems such as duress alarms and Electronic Time and Attendance System (eTAS) clocks * Troubleshoot and resolve hardware, software, and network issues both remotely and in-person. * Perform installation and configuration of end-user devices such as laptops, mobile devices, VTC units, and other peripherals. * Support infrastructure components like fiber backbones, patch panels, and network interconnectivity, ensuring secure and reliable communications. * Log and manage updates through a ticketing system, maintaining accurate asset and configuration records. * Conduct routine IT inventory audits, update cabinet documentation, and ensure equipment records are current. * Partner with Peraton leadership to recommend technology and process improvements that enhance service delivery and customer experience. * Deliver support with a professional presence - often directly assisting senior government personnel in high-profile environments. * Provides technical support for end user devices hardware (laptops, desktops, printers, tablets, mobile devices) and peripherals, software (COTS, GOTS, Web), network infrastructure (routers, switches, etc.), Voice over Internet Protocol (VoIP), audiovisual display systems, analog and wireless technologies. * Schedules and coordinates customer desk-side support for the installation of new software or to performance hardware or software break/fix activities. * Investigates and resolves all connectivity issues related to end-user, site infrastructure and STIP IT equipment. #TSAImpact Qualifications Basic Qualifications: * Bachelor's degree and 0 years' experience or Associate's degree and 2 years' experience or HS diploma/equivalent and 4 years relevant experience. * U.S. Citizenship required; Must have the ability to obtain / maintain a DHS Entrance on Duty (EOD) clearance. * Experience supporting end-user IT hardware and software in a desk-side or field service environment. * Experience supporting variety of IT technologies (Laptops, Mobile devices, etc.) * Physical ability to: * 4+ hours per day walking long distances within the airport and offices to support customer equipment. * Kneel, bend, or reach under desks and cabinets and ability to connect patch cables from patch panel to network switch. * Lift up to 40-50 lbs. and push/pull equipment carts. Preferred Qualifications: * Prior experience supporting DHS or other federal agencies. * Industry certifications such as CompTIA A+, Network+, Cisco, or Microsoft credentials. * Familiarity with Cisco switch installations and complex fiber backbone configurations. * Working knowledge of Cat6 and fiber patching, installation, and repairs. * Excellent communication skills and the ability to support senior-level government staff with professionalism. Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range $39,000 - $62,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. **Role Description:** The Compute Engineer is an integral part of our growing team. The right candidate will report to the Infrastructure Manager. **Core Responsibilities:** **Engineering and Provisioning** + Engineering of related solutions for various project and operational needs. + Install new / rebuild existing servers (on-prem and cloud) and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. + Install and configure systems, such as supporting EMR and Cloud infrastructure applications or Asset Management applications. + Develop and maintain installation and configuration procedures. + Contribute to and maintain system standards. + Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale. **Operations and Support** + Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. + Perform regular security monitoring to identify any possible intrusions. + Perform vulnerability remediations of Cloud and on-prem server infrastructure + Perform daily backup operations using Azure Backup, ensuring all required file systems and system data are successfully backed up to the appropriate media + Create, change, and delete user accounts per request. + Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues. + Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. **Maintenance** + Apply OS patches and upgrades using Azure Patch Management on a regular basis and upgrade administrative tools and utilities. Configure / add new services as necessary. + Upgrade and configure system software that supports EMR/Cloud infrastructure applications or Asset Management applications per project or operational needs. + Maintain operational, configuration, or other procedures. + Perform periodic performance reporting to support capacity planning. + Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required. + Maintain data center environmental and monitoring equipment. + Other duties, as assigned **Minimum Requirements:** + Minimum 3 years Windows server admin experience + Minimum 3 years DNS and AD Management experience + Minimum 2 years Microsoft Azure Cloud experience with deploying resources such as VMs, storage accounts, etc... + Minimum 2 years Microsoft Entra ID experience + Minimum 2 years certificate management experience **Preferred Experience:** + Linux server administration experience + Nerdio Experience + Digicert experience + GoDaddy experience + RMM package deployment experience + Experience working with a multiple OS (Server 2016, 2019, 2022) + Azure Virtual Dekstop host pool and application configurations + IIS Experience + SQL experience (2016, 2019) + Experience with: VMware VCenter 6.0 and higher, VMware VSan 6.0 knowledge, Citrix ADC experience, Crowdstrike, Tenable, Sumo logic, MCSE, MCSA preferred + Demonstrated PC skills (MS Office, Google docs) + Ability to research emerging technologies and make recommendations that benefit our business + Knowledge of data center environments, hosting services, networks, and software as a service (SaaS) + Ability to document server physical / logical, topology **Education:** + Associate's Degree required, Bachelor's degree preferred **Anticipated Weekly Hours** 40 **Time Type** Full time **Pay Range** The typical pay range for this role is: $64,890.00 - $173,040.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. **Great benefits for great people** We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** . + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ***************************************** We anticipate the application window for this opening will close on: 01/27/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Specific Role: We're looking for a patient, resourceful, and customer-focused Tech Support Specialist to join our team at EMIT Technologies. In this role, you'll support customers who use EMIT's gas compression control panels and related equipment. You'll help troubleshoot issues, guide users through solutions, and ensure equipment is operating safely and effectively - all while learning EMIT's approach to quality, service, and innovation. You'll work closely with Engineering, Manufacturing, and our customers, helping bridge technical knowledge with real-world application and support. Key Accountabilities: Provide technical support to customers via phone and email Troubleshoot and resolve issues related to control panels and equipment Assist with setup, configuration, and maintenance of control products Manage return and repair activities, including communication with customers and suppliers Support engineering and manufacturing teams with technical questions and product assistance Maintain accurate records of support requests, resolutions, and equipment information Help update documentation, user guides, and technical reference material Diagnose and repair equipment when needed Stay current on EMIT's products and continuously build technical knowledge Qualifications: 2+ years of experience in a technical support or service role preferred Working knowledge of basic electrical and electronic components Understanding of gas control panels and equipment is a plus Strong customer service and communication skills Ability to troubleshoot, think critically, and stay calm under pressure Comfortable working independently and collaboratively across teams Organized, detail-oriented, and able to manage multiple priorities Willingness to assist customers after hours when needed Knowledge of basic safety protocols and industry guidelines We are an equal opportunity employer and welcome candidates from all backgrounds. Pay Range$50,000-$60,000 USD

Join Our Campus Community! Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today! At the University of Wyoming, we are committed to creating a supportive and enriching workplace. JOB TITLE: Help Desk Student Technician JOB PURPOSE: The Help Desk Student Technician will provide first-line technical support to students, faculty, and staff at the University of Wyoming. This position offers an excellent opportunity for students to gain hands-on experience in IT support, troubleshooting, and customer service, while contributing to the smooth operation of the university's technology services. JFNTMP ESSENTIAL DUTIES AND RESPONSIBILITIES: Technical Support: Respond to support requests via phone, email, or in-person, providing troubleshooting assistance for hardware, software, and network-related issues. Issue Resolution: Diagnose and resolve common technical problems, including software malfunctions, connectivity issues, and peripheral setup (printers, monitors, etc.). Ticket Management: Log, track, and update support tickets in the university's IT service management system. Ensure timely resolution and escalate issues to senior technicians or specialists as needed. User Education: Assist users in understanding and utilizing university software, applications, and IT resources effectively. System Maintenance: Assist with routine IT tasks, such as software installations, and updates. Customer Service: Provide excellent customer service, ensuring users feel heard, supported, and satisfied with their IT support experience. Team Collaboration: Work with other IT staff and departments to ensure seamless technology support and effective communication across campus. COMPETENCIES: Technical Skills, Communication Skills, Initiative and problem solving, Customer Service WORK LOCATION: This position provides vital support to campus customers and requires the successful candidate to be available to work on campus. MINIMUM QUALIFICATIONS: Technical Support: Respond to support requests via phone, email, or in-person, providing troubleshooting assistance for hardware, software, and network-related issues. Issue Resolution: Diagnose and resolve common technical problems, including software malfunctions, connectivity issues, and peripheral setup (printers, monitors, etc.). Ticket Management: Log, track, and update support tickets in the university's IT service management system. Ensure timely resolution and escalate issues to senior technicians or specialists as needed. User Education: Assist users in understanding and utilizing university software, applications, and IT resources effectively. System Maintenance: Assist with routine IT tasks, such as software installations, and updates. Customer Service: Provide excellent customer service, ensuring users feel heard, supported, and satisfied with their IT support experience. Team Collaboration: Work with other IT staff and departments to ensure seamless technology support and effective communication across campus. DESIRED QUALIFICATIONS: Experience with IT help desk or customer service roles. Familiarity with university systems or enterprise software (e.g., email, file sharing, learning management systems). Additional Information: Training: On-the-job training will be provided. New hires will be expected to learn and familiarize themselves with the university's IT environment and support processes. Opportunity for Growth: This position offers potential opportunities for advancement within the IT department based on performance and experience. REQUIRED MATERIALS: Complete the online application and upload the following for a complete application: cover letter, resume or C.V. and contact information for four work-related references. *Due to a current system limitation, you may only be prompted to upload your resume/CV and a Cover Letter. To ensure your application is complete, we recommend you put all of your application materials into one file with your cover letter. However, if you're experiencing any issues in doing so, please send any additional application materials to ****************, and a recruiter will manually add them to your application packet. To help us process your application more efficiently, please include the 6-digit job ID number (located at the bottom of the job posting) in your email. HIRING STATEMENT/EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at ************ or email ****************. ABOUT LARAMIE: The University of Wyoming is located in Laramie, a town of 30,000 in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its university, helping to make it a leader in academics, research and outreach. The university has state-of-the-art facilities in many areas and the community provides the advantages of a major university. Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado's Front Range, a bustling group of metropolitan cities including Denver, Boulder, and Fort Collins. This beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit ************************

Full-time Description At Lunavi, we believe in illuminating the path forward and helping our customers navigate what's next. We are innovators who are combining the power of human ingenuity and technology to deliver an unrivaled customer experience. We're a trusted partner for companies looking to digitally transform their business, modernize business applications, solve traditional IT challenges, and extract ROI from technology. Our high-performing teams, deep expertise, and proven processes help to propel businesses forward. This position will perform the 3 functions of the Technician I- Help Desk, Monitoring, and Support. Responsible for managing the ticketing system and answering the phones, monitoring our systems, monitoring the facilities, and successfully completing tickets to customer satisfaction. This is not meant to be an all-inclusive list, but this lists the major responsibilities. Reports to the Director of Managed Services and Engineering. Role and Responsibilities Must ensure 100% understanding on all alerts received and act according to policy per alert. Answer the phones politely and transfer calls accordingly. Follow proper email etiquette as detailed in the best practices document and Respond promptly to all email and Microsoft Teams messages. Check In/Out of approved visitors, and escort customers to the data floor. Assist in writing and updating documentation (if requested) while handling normal ticket workflow. Use all available documentation first while handling normal ticket workflow prior to escalation. Requirements 0-1 years of IT experience. High School Diploma or GED CompTIA A+ or CompTIA IT Fundamentals (ITF+) Proven passion in the field and some applicable experiences are required Ability to handle heavy ticket workflow while remaining calm under pressure Basic knowledge of Local Area Networks (LAN) and Virtual Desktop infrastructure (VDI) Behavioral Expectations Interact and coordinate respectfully with other departments and the helpdesk to resolve customer issues Maintains a positive attitude and quickly adapts to change Must always maintain a pleasant demeanor with customers Self-motivated to learn new technology and new ways to deliver it Customer Service - demonstrates the ability to respond with a high degree of urgency to the needs & requests of others, internally and externally. Maintain constructive relationships and demonstrate respect for everyone contacted. Consistently provide ideas, opinions, or information in an articulate, professional way. Actively listen to others and demonstrate understanding of other points of view. Ability to take constructive criticism from Team Leads and upper Management and respect the authority of the Team Lead to run an operationally sound shift.

Description and Functions Open Until Filled GENERAL DESCRIPTION: This position provides technical support, with minimal guidance, with a degree of technical expertise, customer satisfaction, and timeliness to assigned State agencies. The Computer Technology Support Specialist II works in a team environment to provide Tier 2 troubleshooting and problem resolution for state-issued desktops, laptops, software, printers, wireless mobile devices, and VoIP-enabled devices, and works with higher-level technicians to complete projects. Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes: * Comprehensive health, dental, and vision insurance * Paid vacation, sick leave, FMLA, and holidays * Retirement - Pension and 457B plans that help you build a secure future * Flexible schedules and work-life balance options * Meaningful work that makes a difference for Wyoming communities and MUCH MORE!Click here for detailed information,oryoucan watch this short video to learn about our benefit package! Want to see the full value of your compensation beyond salary? Explore our Total Compensation Calculator:compensationcalculator.wyo.gov Human Resource Contact: Jennifer Erickson / ************ / ************************** ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level. * Under minimum supervision, Tier 2 device troubleshooting to diagnose basic system and desktop and laptop problems; analyzes hardware and software functionality; identifies, locates, resolves, and repairs problems according to IT standards, guidelines, and procedures; documents call records and results. * Performs preventive maintenance and upgrades for computer operating systems, standard software, and hardware. * Tests, diagnoses, and repairs hardware components such as desktops, laptops, docks, VoIP-enabled devices, wireless mobile devices, monitors, printers, and scanners. * This position will install, upgrade, and maintain computer workstation hardware, peripherals, and associated software; manage and execute installation upgrades and system patches. Assist with and provide support/troubleshooting for server hardware. Set up, maintain, and remove user directory accounts where necessary. * Works within a team to complete special projects such as State agency migrations, equipment replacement, agency moves, and mass operating system upgrades. * Refers issues to the next level when problems occur that are beyond the skills of the technician and tracks the problem until it has been resolved. Qualifications PREFERENCES: Preference may be given to those with experience with ServiceNow! or similar ticket tracking systems. Preference may be given to those with experience with Unified Endpoint Management Systems or similar. Preference may be given to those with knowledge of ITIL principles. Preferences may be given to those with experience in supporting and repairing desktop hardware and software. Preferences may be given to those with experience in imaging and deploying systems. Preferences may be given to those with experience supporting and repairing peripherals, printers, scanners, etc. KNOWLEDGE: * Resolve help desk tickets or forward them to higher-level support when unable to resolve the issue. * Provide superior customer service * Work Independently * Ability to troubleshoot all ETS-supported devices, on-site, working directly with users at their location to fully resolve the issue. * Responsible for repairing problems with all computers and/or coordinating the repair of computer equipment with the appropriate vendor. * Perform updates and maintenance on software. * Assist users with basic application support. * Ability to identify and research technical issues beyond their skill set, and apply them successfully to user issues. * Ability to identify tech at risk and notify senior techs. * Install upgrades, which include configuration, installation, and transfer of software. * Stay current on the latest information on all computer-related equipment. * Submit and follow up on service calls. * Ability to tear down and rebuild physical computer equipment, including but not limited to motherboards, fans, hard drives, and power supplies. * Ability to tear down and rebuild all ETS support printers. * Ability to verify proper cabling and functionality. * Ability to image and deploy all ETS-supported devices. MINIMUM QUALIFICATIONS: Education: Bachelor's Degree (typically in Computer Technology) Experience: 0-1 year of progressive work experience (typically in Computer Technology) with acquired knowledge at the level of a Support Technologist I OR Education & Experience Substitution: 3-4 years of progressive work experience (typically in Computer Technology) with acquired knowledge at the level of a Support Technologist I Certificates, Licenses, Registrations: None Necessary Special Requirements PHYSICAL WORKING CONDITIONS: * Typical office setting NOTES: * FLSA: Non-exempt * Successful candidate must pass a background check Supplemental Information Clickhere to view the State of Wyoming Classification and Pay Structure. URL:**************************************************** The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities. Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.