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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Canton, MA | $35,052 | $16.85 |
| 2 | El Segundo, CA | $34,503 | $16.59 |
| 3 | Edison, NJ | $34,147 | $16.42 |
| 4 | Minneapolis, MN | $32,460 | $15.61 |
| 5 | New York, NY | $32,323 | $15.54 |
| 6 | Greenwood Village, CO | $30,693 | $14.76 |
| 7 | Bolingbrook, IL | $30,571 | $14.70 |
| 8 | Tempe, AZ | $30,174 | $14.51 |
| 9 | Columbia, MD | $30,158 | $14.50 |
| 10 | Canton, MI | $29,485 | $14.18 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $82,952 | $40 | - |
| 2 | Customer Account Executive | $74,137 | $36 | - |
| 3 | Customs Consultant | $71,195 | $34 | - |
| 4 | Telesales Representative | $70,518 | $34 | - |
| 5 | Customer Care Consultant | $67,283 | $32 | - |
| 6 | Customer Solutions Specialist | $60,117 | $29 | - |
| 7 | Customer Relationship Specialist | $56,481 | $27 | - |
| 8 | Telephone Representative | $56,136 | $27 | - |
| 9 | Customer Engagement Specialist | $43,975 | $21 | - |
| 10 | Customer Liaison | $43,303 | $21 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | UMR | $31,981 | $15 | - |
| 2 | HealthSCOPE Benefits | $31,827 | $15 | - |
| 3 | D.F. King & Co. | $31,746 | $15 | - |
| 4 | Strategic Claims Services | $31,725 | $15 | - |
| 5 | Tailored Management | $31,713 | $15 | - |
| 6 | Bridge Personnel Services | $31,600 | $15 | - |
| 7 | WageWorks | $31,216 | $15 | - |
| 8 | Morrow Sodali | $31,070 | $15 | - |
| 9 | Lifetime Benefit Solutions | $31,021 | $15 | - |
| 10 | Fleet Response | $30,966 | $15 | 4 |
| 11 | Atterro, Inc. | $30,854 | $15 | - |
| 12 | MTM | $30,802 | $15 | 23 |
| 13 | LaSalle Network | $30,189 | $15 | - |
| 14 | LogistiCare | $30,153 | $15 | - |
| 15 | Palm Coast Data | $30,061 | $14 | - |
| 16 | Garden City Group, LLC | $29,881 | $14 | 3 |
| 17 | Telerex | $28,979 | $14 | - |
| 18 | Custom Direct LLC | $27,970 | $13 | - |
| 19 | InnoSource | $27,924 | $13 | - |
| 20 | CEI Group | $27,481 | $13 | - |