IT Contact Center Service Desk Quality Control Lead
Systems Integration 4.3
Remote or Springfield, VA job
IT Contact Center Service Desk Quality Control Lead Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services, and managed IT solutions. We are seeking a motivated and customer-focused IT Contact Center Service Desk Quality Control Lead in support of a program for CBP TSD (technology Service Desk) at the Department of Homeland Security (DHS). The Program provides IT support for over 65,000 users worldwide. As the Quality Control Lead, you ensure Enterprise IT Service Desk operations meet performance standards by monitoring, auditing, and improving support processes for efficiency and compliance. The Service Desk Support services are required 24 hours a day, seven days a week, 365 days a year. The position requires working on site and may be eligible for some remote work if approved by the Program Manager.
Responsibilities:
Develop and update SOPs for efficiency and effectiveness for an IT Service Desk.
Ensure high-quality service delivery and adherence to best practices.
Monitor, evaluate, and continuously improve service desk operations.
Track incidents and customer feedback to identify improvement areas.
Collaborate with stakeholders to optimize operations and training initiatives.
Prepare and analyze reports on service quality trends and corrective measures.
Drive compliance with performance standards and error remediation.
Qualifications:
Associate or bachelor's degree in computer science, Information Systems or related discipline.
5+ years' experience in IT service desk operations, including 3+ years in quality control roles in a contact center.
In depth knowledge of service desk practices based on ITIL frameworks, ticketing systems (e.g., ServiceNow), incident management, audits, and compliance.
Experience in team mentoring and process improvement.
Effective communication with technical/non-technical stakeholders.
Possesses ITIL v4 certification or commit to obtaining it within 6 months.
Must be a US Citizen and pass a government Public Trust Security clearance with the DHS.
Experience with one of the following agencies is preferred; USCIS, CISA, CBP, FEMA, ICE
$76k-115k yearly est. 7d ago
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Customer Success Manager (CSM)
Applied Information Sciences 3.7
Remote job
Why AIS?
When you join AIS, you're joining a mission-driven team that's passionate about making a difference. You'll work on projects that matter, alongside industry-leading experts, in an environment that fosters innovation, driving client success, and empowering our team to make a lasting impact. As an employee-owned company, we value collaboration, inclusivity, continuous growth, and shared success.
Employee Ownership: Your contributions directly impact the company's success, and you share in its achievements.
Continuous Learning: Access to resources, training, and mentorship to support your professional growth.
Inclusive Culture: A workplace where diversity is celebrated, and everyone's voice is valued.
Mission-Driven Work: Engage in projects that make a meaningful difference for our clients and communities.
What are we looking for?
At AIS, we're looking for more than just skills - we're looking for driven individuals who are passionate about making a difference, eager to grow, and aligned with our core principles.
What you will be doing?
This position is contingent upon contract award. We are currently pursuing a proposal and are seeking qualified candidates to include in our submission and identify candidates for future hiring needs on the program once awarded.
At AIS, we are dedicated to providing our employees with diverse opportunities to grow their careers while supporting a variety of impactful projects. For this position, we are seeking a talented individual to join AIS as a Program Manager. As your initial project assignment, you will support the unique needs of our client as a Customer Success Manager (CSM).
Position Overview
The Customer Success Manager (CSM) is responsible for driving successful outcomes for Mission Partners (MPs) by leveraging expertise in business analysis and Organizational Change Management (OCM). This role ensures alignment between customer needs and program objectives, supports strategic initiatives, and fosters collaboration across delivery teams. The ideal candidate will have strong leadership, communication, and analytical skills, with experience managing complex IT projects.
This is a proposal-based position; employment is contingent upon contract award and funding availability.
Key Responsibilities
Develop and maintain Playbook modules focused on Mission Partner engagement and compliance.
Engage MPs early and often to ensure alignment with project objectives and success criteria.
Evaluate non-invasive UX tools for enterprise metric collection and reporting.
Assist with strategic Organizational Change Management (OCM) initiatives to drive adoption and transformation.
Collaborate with CO Delivery Teams to ensure seamless execution of deliverables.
Plan, initiate, and manage IT projects from inception through completion.
Monitor progress to ensure deadlines, standards, and cost targets are met.
Evaluate performance results and recommend major changes impacting short-term project growth and success.
Serve as a technical expert across multiple project assignments.
Required Qualifications
Education: BA/BS degree in a related field.
Experience: 10+ years of project/program management experience, preferably within DoD or similar environments.
Certifications: PMP required; Agile Scrum certification preferred.
Strong understanding of business analysis, OCM, and IT project management principles.
Excellent communication, leadership, and stakeholder engagement skills.
Active Top Secret clearance
Preferred Skills
Experience with BPA processes and Playbook development.
Familiarity with DoD acquisition and compliance requirements.
Ability to evaluate and implement UX tools for enterprise-level metric collection.
At AIS, we are committed to offering competitive and fair compensation that reflects the skills, experience, and contributions of each team member. The targeted base salary range for this role is $0-$0 per year. Please note that this range is provided as a guideline and the final offer will be based on several factors, including but not limited to, skillset and competencies, level of experience, education, certifications, and location. We value transparency in our hiring process and are happy to discuss how your unique qualifications align with our compensation structure during the interview process.
Applied Information Sciences does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, disability, protected veteran status, or any other basis. Employment decisions are based solely on qualifications, merit, and business needs.
$56k-89k yearly est. Auto-Apply 21d ago
Enterprise Customer Account Manager
UKG 4.6
Columbus, OH job
**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
**About the Team:**
Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers' goals with our broad set of products. We pride ourselves on fostering a supportive and innovative environment where every team member is encouraged to contribute their unique skills and expertise. Together, we strive to exceed customer expectations and drive significant business growth.
**About the Role:**
The Enterprise Customer Account Manager will be focused on selling into Enterprise Services and Distribution named accounts in an assigned geographic territory. This position requires an individual who can successfully build and grow existing customer relationships selling our full suite of products. A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives.
**Key Responsibilities:**
+ Strengthen and expand customer relationships through regular and frequent face-to-face interactions designed to drive sales growth.
+ Attend industry events, trade shows, and conferences relevant to your customer base.
+ Proactively develop, utilize, and maintain a deep understanding of the customer's industry.
+ Advise, consult, and support customers on best and next practices in the utilization and expansion of services.
+ Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts.
+ Collaborate with internal stakeholders to develop and maintain Annual Account Plans and Relationship Maps for each assigned account.
+ Build strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account.
+ Leverage your sales management team, UKG executive sponsors, and in-person meetings to strengthen these relationships.
+ Conduct at least two in-person business reviews with the customer annually, covering adoption, support, and roadmap discussions.
+ Share new product offers and innovations during business reviews to drive sales.
+ Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams.
+ Maintain accuracy of account contacts and sentiment in SFDC, including a rolling four-quarter pipeline.
**Basic Qualifications:**
+ At least 8 years of experience driving full cycle sales management process
+ Proven experience with a mix of transactional and strategic deals, ranging from 9-12 month sales cycles.
+ Demonstrated ability to consistently exceed a $1 million+ quota year over year, maintaining a pipeline three times the quota.
+ Experience selling SaaS solutions, preferably in HCM, WFM, Payroll, or ERP
**Preferred Qualifications:**
+ Proven track record of building and growing customer relationships in an Enterprise territory.
+ Experience building strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account.
+ Strong consultative selling skills with the ability to understand customer/prospect business requirements.
+ Excellent communication and presentation skills.
+ Ability to work collaboratively with internal stakeholders and leverage executive relationships.
+ Experience with Sandler, Challenger, Powerbase Selling methodology or similar Sales methodology
+ Superior negotiation, written and verbal communication skills
+ Up to 50% travel
**Equal Opportunity Employer: **
UKG is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO Know Your Rights poster (************************************************************************************************** and its **supplement** .
UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
**Disability Accommodation in the Application and Interview Process:**
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** .
**Pay Transparency:**
The base salary range for this position is $170,000 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ***************************
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
$46k-72k yearly est. 33d ago
Transition In/Out Coordinator
Applied Information Sciences 3.7
Remote job
Why AIS?
When you join AIS, you're joining a mission-driven team that's passionate about making a difference. You'll work on projects that matter, alongside industry-leading experts, in an environment that fosters innovation, driving client success, and empowering our team to make a lasting impact. As an employee-owned company, we value collaboration, inclusivity, continuous growth, and shared success.
Employee Ownership: Your contributions directly impact the company's success, and you share in its achievements.
Continuous Learning: Access to resources, training, and mentorship to support your professional growth.
Inclusive Culture: A workplace where diversity is celebrated, and everyone's voice is valued.
Mission-Driven Work: Engage in projects that make a meaningful difference for our clients and communities.
What are we looking for?
At AIS, we're looking for more than just skills - we're looking for driven individuals who are passionate about making a difference, eager to grow, and aligned with our core principles.
What you will be doing?
This position is contingent upon contract award. We are currently pursuing a proposal and are seeking qualified candidates to include in our submission and identify candidates for future hiring needs on the program once awarded.
At AIS, we are dedicated to providing our employees with diverse opportunities to grow their careers while supporting a variety of impactful projects. For this position, we are seeking a talented individual to join AIS as a Senior Project Manager.
Core Knowledge & Skills: Expert in advanced project management methodologies, strategic planning, and complex contract management. Deep understanding of industry best practices and business unit operations.
Work & Complexity: Oversees large, complex projects or programs, manages cross-functional teams, and ensures alignment with organizational goals. Resolves high-impact risks and issues.
Quality & Independence: Sets quality benchmarks, drives strategic initiatives, and operates with broad autonomy and accountability.
Teamwork & Communication: Leads and mentors project teams, fosters collaboration across departments, and communicates effectively with senior leadership and clients.
Consulting & Engagement: Advises executives and stakeholders on project strategy, drives innovation, and champions continuous improvement across the organization.
As your initial project assignment, you will support the unique needs of our client as a Transition In/Out Coordinator.
Position Overview
The Transition-In/Out Coordinator is responsible for managing the seamless onboarding and offboarding of personnel, equipment, and services across the program lifecycle. This role requires expertise in systems engineering and people management, ensuring operational continuity and compliance during transitions. The ideal candidate will serve as the primary interface with the Operations & Maintenance (O&M) team and maintain accurate documentation of Standard Operating Procedures (SOPs).
Key Responsibilities
Define and manage onboarding requirements for all staff.
Develop and maintain Playbooks for personnel, equipment, services, and O&M transition activities.
Ensure Standard Operating Procedures (SOPs) are created, updated, and implemented for Contracting Officers (COs).
Act as the primary interface with the O&M team to coordinate transition activities.
Serve as liaison between business and technical aspects of projects.
Plan project stages and assess business implications for each stage.
Required Qualifications
Education: BA/BS degree in a related field.
Experience: 5+ years of project management experience, preferably in DoD or similar environments.
Certifications: Agile Scrum certification required; PMP preferred.
Clearance: Active Top Secret Clearance is mandatory.
Strong understanding of systems engineering principles and transition planning.
Excellent communication and stakeholder engagement skills.
Preferred Skills
Experience developing transition playbooks and SOPs.
Familiarity with DoD acquisition and compliance requirements.
Ability to manage complex onboarding and offboarding processes in a remote environment.
At AIS, we are committed to offering competitive and fair compensation that reflects the skills, experience, and contributions of each team member. The targeted base salary range for this role is $0-$0 per year. Please note that this range is provided as a guideline and the final offer will be based on several factors, including but not limited to, skillset and competencies, level of experience, education, certifications, and location. We value transparency in our hiring process and are happy to discuss how your unique qualifications align with our compensation structure during the interview process.
Applied Information Sciences does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, disability, protected veteran status, or any other basis. Employment decisions are based solely on qualifications, merit, and business needs.
$41k-57k yearly est. Auto-Apply 21d ago
Lead Value Realization Leader
UKG 4.6
Columbus, OH job
**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
**About the Team **
The Enterprise Solutions & Experience (ESE) organization, led by our CIO, drives UKG's enterprise transformation. The Value Management Office (VMO), under the VP of IT Strategy & Transformation, is dedicated to ensuring every initiative delivers measurable business outcomes. Value Realization Leaders (VRLs) are embedded within this team to orchestrate strategy, execution, and adoption across ESE, focusing on realized business value.
**About the Role **
We are seeking a highly motivated Value Realization Leader to join our ESE team. In this pivotal role, you will ensure that every initiative delivers tangible business outcomes, accelerate ROI, strengthen strategic alignment, and drive adoption across the enterprise. You will lead cross-functional teams, manage the lifecycle of value delivery, and serve as a trusted advisor to executives and initiative sponsors.
**Responsibilities :**
Strategy Execution & Alignment
- Translate enterprise and ESE product strategies into executable, outcome-focused roadmaps tied to business objectives.
- Connect projects and initiatives to the company's overarching strategy and align cross-functional teams on priorities, trade-offs, and dependencies.
- Partner with business and ESE product leaders to define clear value targets and success measures for every initiative.
Value Realization & Impact Tracking
- Manage the entire lifecycle of value delivery for projects and programs, from ideation to post-delivery evaluation.
- Establish KPIs linked to business outcomes (revenue, cost, customer experience).
- Track realized value post-launch and drive accountability for sustained results.
- Continuously improve delivery velocity, adoption, and return on investment.
Orchestration & Execution Excellence
- Oversee the entire project and program portfolio, ensuring resources are allocated to initiatives that provide the greatest value.
- Coordinate across ESE product, engineering, and business functions to ensure cohesive execution.
- Anticipate delivery risks, surface decisions, and remove blockers proactively.
- Maintain agility through iteration, feedback loops, and continuous improvement.
Advisory & Influence
- Serve as a trusted advisor to executives and initiative sponsors.
- Apply structured problem-solving and consulting-style frameworks to shape decisions and outcomes.
- Communicate progress through business storytelling and outcome-based narratives.
Change Leadership & Talent Development
- Lead organizational adoption of new capabilities and processes.
- Shape mindsets and behaviors to sustain impact beyond project completion.
- Coach and mentor teams to build outcome orientation and business fluency
**About You**
**Basic Qualifications : **
- Bachelor's degree in Business, Engineering, Computer Science, or a related field.
- 8+ years of experience in program management, strategy execution, or transformation leadership roles.
- Proven track record delivering measurable business outcomes in cross-functional environments.
- Strong business and technical fluency; able to navigate both executive discussions and delivery details.
- Proven experience delivering enterprise business applications (ERP - D365, CRM - Salesforce, EDW, Data & Analytics, HRIS, financial systems) initiatives.
- Experience in product-led or technology-driven organizations preferred.
- Consulting or advisory background a strong plus.
**Preferred Qualifications:**
- Master's degree in Computer Science, Engineering, or a related field.
- Experience with large-scale system architecture and Lean Portfolio Management.
- Strong understanding of Agile practices (SAFe, Scrum, LPM, DevOps).
- Familiarity with delivering digital employee experience initiatives (collaboration tools, infrastructure, cloud migration, endpoint management).
- Certification such as PMP, PgMP, PMI-ACP, CSM, or LPM.
- Experience with JIRA, PowerBI, DevOps and ServiceNow SPM tools.
- Agile coach experience a plus.
**Core Competencies:**
- Value Orientation | Strategic Alignment | Business Acumen
- Technical / Product Literacy | Problem Solving | Agility
- Stakeholder Influence | Change Leadership | Talent Development
- Driver of Results and Self Driven
**Success Measures:**
- % of initiatives meeting or exceeding business value targets
- Time-to-value reduction across key programs
- Adoption and utilization rates of delivered solutions
- Executive stakeholder satisfaction and confidence
- Demonstrated uplift in team maturity and delivery culture
**Travel Requirement:**
15% Travel
This job description has been written to include the general nature of work performed. It is not designed to contain a comprehensive detailed inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
**Company Overview:**
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster (**************************************************************************************************
UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** .
The pay range for this position is $115,100 to $155,000 however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *********************************************
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
$115.1k-155k yearly 4d ago
Forensic Accountant (TS/SCI and Mandarin Required)
Applied Information Sciences 3.7
Remote job
Why AIS?
When you join AIS, you're joining a mission-driven team that's passionate about making a difference. You'll work on projects that matter, alongside industry-leading experts, in an environment that fosters innovation, driving client success, and empowering our team to make a lasting impact. As an employee-owned company, we value collaboration, inclusivity, continuous growth, and shared success.
Employee Ownership: Your contributions directly impact the company's success, and you share in its achievements.
Continuous Learning: Access to resources, training, and mentorship to support your professional growth.
Inclusive Culture: A workplace where diversity is celebrated, and everyone's voice is valued.
Mission-Driven Work: Engage in projects that make a meaningful difference for our clients and communities.
What are we looking for?
At AIS, we're looking for more than just skills - we're looking for driven individuals who are passionate about making a difference, eager to grow, and aligned with our core principles.
What you will be doing?
This position is contingent upon contract award. We are currently pursuing a proposal and are seeking qualified candidates to include in our submission and identify candidates for future hiring needs on the program once awarded.
At AIS, we are dedicated to providing our employees with diverse opportunities to grow their careers while supporting a variety of impactful projects. For this position, we are seeking a talented individual to join AIS as a Principal Accounting Specialist.
Core Knowledge & Skills: Expert in global accounting standards, financial strategy, compliance, and advanced tools; leads audits and policy development.
Work & Complexity: Manages enterprise-wide financial operations, strategic planning, and complex issues across units or regions.
Quality & Independence: Sets organizational standards, ensures reliability, and drives continuous improvement.
Teamwork & Communication: Leads teams and collaborates with executives; mentors future leaders and shares best practices.
Consulting & Engagement: Advises senior leadership, drives innovation, and leads training and strategic financial initiatives.
As your initial project assignment, you will support the unique needs of our client as a Forensic Accountant (TS/SCI and Mandarin Required).
This position is contingent upon contract award. We are currently pursuing a proposal and are seeking qualified candidates to include in our submission and identify candidates for future hiring needs on the program once awarded.
Clearance Required
Active Top Secret SCI (TS/SCI)
What You Will Do
This team member is supporting a U.S. Federal law enforcement agency by conducting English and Chinese language open-source intelligence, leveraging numerous propriety data sources, conducting financial analysis to identify and track activities of interest, and delivering quantitative and qualitative analyses by applying statistical models, methods, and formulas to identify and analyze complex relationships between entities. This role requires proficiency in Mandarin and will support all phases of analytic work product development, from the identification of key information gaps, through data collection and analysis, to delivery of actionable intelligence in support law enforcement efforts. They will produce deliverables that may support evidentiary purposes.
What You Will Need
An ACTIVE and MAINTAINED Top Secret with SCI eligibility Federal or DoD security clearance; must UPGRADE and MAINTAIN a Top Secret with SCI (TS/SCI) and Counterintelligence (CI) Polygraph Federal or DoD security clearance
Bachelor's Degree in Accounting, Forensic Accounting, Finance, or other field for forensic accountants
Certified Public Accountant licensure (CPA) or Certified Fraud Examiner (CFE) certification
THREE (3) or more years of experience using commercial financial and business tools and datasets
THREE (3) or more years conducting forensic accounting
THREE (3) or more years working with Law Enforcement, Defense, and/or the Intelligence Community
Fluent in Mandarin Chinese
Experience conducting cryptocurrency analysis.
Ability to work on client-site in Washington, DC area
What Would Be Nice To Have
Ability to work accurately with numerical detail; to analyze, consolidate, and interpret financial data; and to produce substantive analytic reports
Ability to clearly and succinctly brief team members and officials on complex financial topics
Eight or more (8+) years working with Law Enforcement, Defense, and/or the Intelligence Community
Familiarity with the intelligence lifecycle
CAMS certification
Chainalysis or other cryptocurrency analysis certification
Experience managing financial investigations
Demonstrated experience with effective communication skills, especially with senior level clients and an array of stakeholders
Strong interpersonal skills; ability to work independently and as a team member
At AIS, we are committed to offering competitive and fair compensation that reflects the skills, experience, and contributions of each team member. The targeted base salary range for this role is $103,000-$156,000 per year. Please note that this range is provided as a guideline and the final offer will be based on several factors, including but not limited to, skillset and competencies, level of experience, education, certifications, and location. We value transparency in our hiring process and are happy to discuss how your unique qualifications align with our compensation structure during the interview process.
Applied Information Sciences does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, disability, protected veteran status, or any other basis. Employment decisions are based solely on qualifications, merit, and business needs.
$103k-156k yearly Auto-Apply 51d ago
Enterprise Account Executive
UKG 4.6
Columbus, OH job
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
UKG is seeking a highly motivated Enterprise Account Executive, who will be responsible for net-new logo sales in our S&D West business segment. While each AE owns a few upsell accounts, this is a true Hunter role.
If you are a highly successful HRMS/Payroll salesperson and have followed the growing success of our company, then you know that we rarely have an opening in our sales ranks. Why? Because we hire only the best HRMS/Payroll Reps and arm them with the best products, support personnel, and tools to ensure long-term success with us. Now it's your turn for an opportunity to build your sales legacy: we are expanding our sales force and are looking for the very best to represent UKG.
**About You:**
- 5-7+ years proven success selling cloud/SaaS solutions to C level. HRMS/Payroll experience a strong plus.
- Consistently exceed a $2 Million+ quota
- 3+ years selling complex deals over $800K in ARR
- Demonstrated experience building a territory and pipeline from scratch
- Consistently execute a thoughtful, strategic sales process including internal business partners and executive engagement.
Challenging? Yes! UKG expects a lot of our AE's and we provide a lot for our reps to succeed:
- Tenured management who are skilled at guiding highly successful sales personnel
- Seasoned Application Consultant team to assist with proposals, RFPs, and demos
- Expert Technical Sales Support
- Highly reference-able customer base with 96% customer retention with our hosted SaaS solution
- Solid Sales Operations and Legal staff focused on helping process and close contracts quickly
- Award-winning HRMS/Payroll, Talent Management, and Time and Attendance solutions, consistently outperforming our competitors' products
- Software-as-a-Service solution for the growing number of companies relying upon SaaS benefits
- Award-winning Implementation and Customer Support teams dedicated to bringing customers live in industry-record timeframes
- A company culture that breeds and supports success at every level, putting our employees first!
Rewarding? Absolutely! You will have confidence in the performance of the solutions you sell and also in the quality of service your customers will receive, ensuring your accounts will be satisfied with their decision to go with UKG. UKG offers generous escalating commission percentages, and club locations are luxurious.
**Travel Requirement:**
- 30-40%
**Where We're Going:**
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
**Pay Transparency:**
The base salary range for this position is $140,000 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of an industry leading total compensation package. Information about UKG's comprehensive benefits can be reviewed on our careers site at *************************** .
**Equal Opportunity Employer:**
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View **The EEO Know Your Rights poster (************************************************************************************************** **
UKG participates in E-Verify. View the E-Verify posters **here (******************************************************************************************** . **
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
**Disability Accommodation in the Application and Interview Process:**
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** .
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
$140k yearly 60d+ ago
Technical Director (TD)
Applied Information Sciences 3.7
Remote job
Why AIS?
When you join AIS, you're joining a mission-driven team that's passionate about making a difference. You'll work on projects that matter, alongside industry-leading experts, in an environment that fosters innovation, driving client success, and empowering our team to make a lasting impact. As an employee-owned company, we value collaboration, inclusivity, continuous growth, and shared success.
Employee Ownership: Your contributions directly impact the company's success, and you share in its achievements.
Continuous Learning: Access to resources, training, and mentorship to support your professional growth.
Inclusive Culture: A workplace where diversity is celebrated, and everyone's voice is valued.
Mission-Driven Work: Engage in projects that make a meaningful difference for our clients and communities.
What are we looking for?
At AIS, we're looking for more than just skills - we're looking for driven individuals who are passionate about making a difference, eager to grow, and aligned with our core principles.
Working@AISAt AIS, we are dedicated to providing our employees with diverse opportunities to grow their careers while supporting a variety of impactful projects. For this position, we are seeking a talented individual to join AIS as a Technical Director. As your initial project assignment, you will support the unique needs of our client as a Technical Director (TD).
Position Overview
The Technical Director (TD) is responsible for applying enterprise-wide disciplines for the planning, analysis, design, and construction of information systems across major sectors of the enterprise. This role requires expertise in engineering design, Bill of Materials (BOM), and DoD-compliant architectures, including Zero Trust (ZT). The ideal candidate will lead technical design efforts, maintain engineering documentation, and ensure compliance with DoD standards.
Key Responsibilities
Develop and maintain a network design functional database to support enterprise architecture.
Create and manage Playbooks for engineering diagrams, design specifications, BOMs, and architecture standards.
Conduct audits of in-flight Contracting Officer (CO) projects to ensure compliance with technical and security requirements.
Apply enterprise-wide disciplines for planning, analysis, and design of information systems.
Ensure adherence to DoD-compliant architectures and Zero Trust principles.
Required Qualifications
Education: BA/BS degree in a related field.
Experience: 10+ years of experience in IT architecture and engineering design.
Certifications: Cloud Architect certifications required; CompTIA Security+ required.
Clearance: Active Top Secret Clearance is mandatory.
Strong understanding of enterprise architecture, BOM development, and DoD compliance standards.
Excellent technical documentation and auditing skills.
Active Top Secret clearance
Preferred Skills
Experience with Zero Trust architecture implementation.
Familiarity with DoD cybersecurity and compliance frameworks.
Ability to manage technical design and audits in a remote environment.
Managing@AIS
As an AIS People Manager, your responsibilities will include:
Coaching: Helping employees navigate challenges, strengthen relationships, and grow the skills that support success at AIS.
Career Development: Supporting employees in exploring growth opportunities at AIS and aligning development plans to reach their goals.
Performance Management: Creating clarity through clear expectations, regular feedback, and proactive support when performance concerns arise.
Accountability and Results: Holding employees accountable for meeting expectations, delivering results, and adhering to company policies and values.
Promotions and Compensation: Partnering with HR to evaluate and recommend promotions, salary adjustments, and rewards that reflect performance and potential.
Timecard Approval: Ensuring accurate and timely approval of timecards.
At AIS, we are committed to offering competitive and fair compensation that reflects the skills, experience, and contributions of each team member. The targeted base salary range for this role is $0-$0 per year. Please note that this range is provided as a guideline and the final offer will be based on several factors, including but not limited to, skillset and competencies, level of experience, education, certifications, and location. We value transparency in our hiring process and are happy to discuss how your unique qualifications align with our compensation structure during the interview process.
Applied Information Sciences does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, disability, protected veteran status, or any other basis. Employment decisions are based solely on qualifications, merit, and business needs.
$114k-170k yearly est. Auto-Apply 21d ago
Senior C# Developer
Applied Information Sciences 3.7
Remote job
Why AIS?
When you join AIS, you're joining a mission-driven team that's passionate about making a difference. You'll work on projects that matter, alongside industry-leading experts, in an environment that fosters innovation, driving client success, and empowering our team to make a lasting impact. As an employee-owned company, we value collaboration, inclusivity, continuous growth, and shared success.
Employee Ownership: Your contributions directly impact the company's success, and you share in its achievements.
Continuous Learning: Access to resources, training, and mentorship to support your professional growth.
Inclusive Culture: A workplace where diversity is celebrated, and everyone's voice is valued.
Mission-Driven Work: Engage in projects that make a meaningful difference for our clients and communities.
What are we looking for?
At AIS, we're looking for more than just skills - we're looking for driven individuals who are passionate about making a difference, eager to grow, and aligned with our core principles.
What you will be doing?
This position is contingent upon contract award. We are currently pursuing a proposal and are seeking qualified candidates to include in our submission and identify candidates for future hiring needs on the program once awarded.
At AIS, we are dedicated to providing our employees with diverse opportunities to grow their careers while supporting a variety of impactful projects. For this position, we are seeking a talented individual to join AIS as a Lead Software Engineer.
Core Knowledge & Skills: Operates independently or as a team lead, selects appropriate persistence technologies (e.g., EF, Dapper), defines source control strategies, and designs subsystem infrastructure.
Work & Complexity: Tackles complex problems with thorough analysis, manages cross-functional delivery, and improves system reliability and scalability.
Quality & Independence: Consistently meets deadlines even under challenging conditions, enforces standards through detailed reviews, and establishes productivity benchmarks for the team.
Teamwork & Communication: Provides functional leadership by setting objectives, organizing resources, resolving conflicts, and engaging confidently with both internal and external stakeholders.
Consulting & Engagement: Troubleshoots advanced client issues, supports requirements gathering, and contributes to vendor presentations or proposal activities.
As your initial project assignment, you will support the unique needs of our client as a Senior C# Developer. At AIS, we are committed to offering competitive and fair compensation that reflects the skills, experience, and contributions of each team member. The targeted base salary range for this role is $117,000-$177,000 per year. Please note that this range is provided as a guideline and the final offer will be based on several factors, including but not limited to, skillset and competencies, level of experience, education, certifications, and location. We value transparency in our hiring process and are happy to discuss how your unique qualifications align with our compensation structure during the interview process.
Applied Information Sciences does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, disability, protected veteran status, or any other basis. Employment decisions are based solely on qualifications, merit, and business needs.
$117k-177k yearly Auto-Apply 5d ago
Training/QASP Director
Applied Information Sciences 3.7
Remote job
Why AIS?
When you join AIS, you're joining a mission-driven team that's passionate about making a difference. You'll work on projects that matter, alongside industry-leading experts, in an environment that fosters innovation, driving client success, and empowering our team to make a lasting impact. As an employee-owned company, we value collaboration, inclusivity, continuous growth, and shared success.
Employee Ownership: Your contributions directly impact the company's success, and you share in its achievements.
Continuous Learning: Access to resources, training, and mentorship to support your professional growth.
Inclusive Culture: A workplace where diversity is celebrated, and everyone's voice is valued.
Mission-Driven Work: Engage in projects that make a meaningful difference for our clients and communities.
What are we looking for?
At AIS, we're looking for more than just skills - we're looking for driven individuals who are passionate about making a difference, eager to grow, and aligned with our core principles.
What you will be doing?
This position is contingent upon contract award. We are currently pursuing a proposal and are seeking qualified candidates to include in our submission and identify candidates for future hiring needs on the program once awarded.
At AIS, we are dedicated to providing our employees with diverse opportunities to grow their careers while supporting a variety of impactful projects. For this position, we are seeking a talented individual to join AIS as a Senior Learning & Development Specialist. As your initial project assignment, you will support the unique needs of our client as a Training/QASP Director.
Position Overview
The Training/QASP Director is responsible for designing and implementing comprehensive training programs while integrating Quality Assurance Surveillance Plan (QASP) standards into all aspects of project execution. This role ensures staff readiness, enforces quality metrics, and manages risk mitigation strategies. The ideal candidate will have expertise in training development, quality assurance, and process improvement, with strong leadership and analytical skills.
Key Responsibilities
Develop and maintain Playbooks for training and QASP compliance.
Oversee staff training and upskilling programs to ensure workforce readiness.
Enforce and track QASP metrics across all deliverables.
Manage Contracting Officer (CO)-level review processes for quality assurance.
Handle deliverable escalation and ensure timely resolution of issues.
Identify and manage risk mitigation strategies to maintain project integrity.
Perform complex evaluations of existing procedures, processes, techniques, models, and systems related to project execution.
Required Qualifications
Education: BA/BS degree in a related field.
Experience: 5+ years of experience in training development, quality assurance, and project execution.
Certifications: Agile Scrum certification required; PMP preferred.
Clearance: Active Top Secret Clearance is mandatory.
Strong understanding of QASP principles and training methodologies.
Excellent communication and organizational skills.
Active Top Secret clearance
Preferred Skills
Experience creating training playbooks and integrating QA processes.
Familiarity with DoD compliance and performance standards.
Ability to manage risk and quality assurance in a remote environment.
At AIS, we are committed to offering competitive and fair compensation that reflects the skills, experience, and contributions of each team member. The targeted base salary range for this role is $0-$0 per year. Please note that this range is provided as a guideline and the final offer will be based on several factors, including but not limited to, skillset and competencies, level of experience, education, certifications, and location. We value transparency in our hiring process and are happy to discuss how your unique qualifications align with our compensation structure during the interview process.
Applied Information Sciences does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, disability, protected veteran status, or any other basis. Employment decisions are based solely on qualifications, merit, and business needs.
$70k-113k yearly est. Auto-Apply 21d ago
CO Response Manager
Applied Information Sciences 3.7
Remote job
Why AIS?
When you join AIS, you're joining a mission-driven team that's passionate about making a difference. You'll work on projects that matter, alongside industry-leading experts, in an environment that fosters innovation, driving client success, and empowering our team to make a lasting impact. As an employee-owned company, we value collaboration, inclusivity, continuous growth, and shared success.
Employee Ownership: Your contributions directly impact the company's success, and you share in its achievements.
Continuous Learning: Access to resources, training, and mentorship to support your professional growth.
Inclusive Culture: A workplace where diversity is celebrated, and everyone's voice is valued.
Mission-Driven Work: Engage in projects that make a meaningful difference for our clients and communities.
What are we looking for?
At AIS, we're looking for more than just skills - we're looking for driven individuals who are passionate about making a difference, eager to grow, and aligned with our core principles.
What you will be doing?
This position is contingent upon contract award. We are currently pursuing a proposal and are seeking qualified candidates to include in our submission and identify candidates for future hiring needs on the program once awarded.
At AIS, we are dedicated to providing our employees with diverse opportunities to grow their careers while supporting a variety of impactful projects. For this position, we are seeking a talented individual to join AIS as a Principal Technical Writer.
Core Knowledge & Skills: Expert in global documentation standards, advanced tools, and emerging technologies.
Work & Complexity: Directs enterprise-wide documentation strategies; manages multiple large-scale initiatives; drives innovation in content delivery and automation.
Quality & Independence: Establishes organizational benchmarks for clarity, usability, and compliance; ensures consistency across global teams.
Teamwork & Communication: Leads cross-functional and global documentation teams; mentors senior leaders; fosters collaboration and knowledge sharing at scale.
Consulting & Engagement: Provides strategic consulting to executives; shapes documentation policies; influences industry best practices through thought leadership.
As your initial project assignment, you will support the unique needs of our client as a CO Response Manager.
Position Overview
The CO Response Manager plays a critical role in supporting contract operations by ensuring compliance, managing schedules, and driving effective communication across delivery teams. This position requires expertise in proposal writing, schedule management, and compliance, along with strong organizational and analytical skills. The ideal candidate will be proactive in engaging Mission Partners (MPs), evaluating tools for enterprise metric collection, and assisting with strategic organizational change management (OCM).
Key Responsibilities
Develop and maintain Playbook modules focused on Mission Partner (MP) engagement and compliance.
Engage MPs early and often to ensure alignment with project objectives.
Evaluate non-invasive UX tools for enterprise metric collection and reporting.
Assist with strategic Organizational Change Management (OCM) initiatives.
Collaborate with CO Delivery Teams to ensure timely and accurate responses to requirements.
Support proposal development and compliance activities.
Monitor progress to ensure deadlines, standards, and cost targets are met.
Recommend major changes impacting short-term project growth and success.
Required Qualifications
Education: BA/BS degree in a related field.
Experience: 10+ years of experience in technical writing, proposal development, and project management.
Certifications: PMP required; Agile Scrum certification preferred.
Clearance: Active Top Secret Clearance is mandatory.
Strong understanding of compliance, schedule management, and IT project coordination.
Excellent communication and stakeholder engagement skills.
Active/Current Top Secret clearance
Preferred Skills
Experience with BPA processes and Playbook development.
Familiarity with DoD acquisition and compliance requirements.
Ability to evaluate and implement UX tools for enterprise-level metric collection.
At AIS, we are committed to offering competitive and fair compensation that reflects the skills, experience, and contributions of each team member. The targeted base salary range for this role is $0-$0 per year. Please note that this range is provided as a guideline and the final offer will be based on several factors, including but not limited to, skillset and competencies, level of experience, education, certifications, and location. We value transparency in our hiring process and are happy to discuss how your unique qualifications align with our compensation structure during the interview process.
Applied Information Sciences does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, disability, protected veteran status, or any other basis. Employment decisions are based solely on qualifications, merit, and business needs.
$58k-115k yearly est. Auto-Apply 21d ago
Business Development Associate
CTG 4.8
Remote or Washington, DC job
Capital Technology Group provides expert consulting services software development, digital transformation, human-centered design, data analytics and visualization, and cybersecurity.
Our multidisciplinary teams use agile methodologies to rapidly and incrementally deliver value in close collaboration with our clients. For over a decade, we have been trusted by both federal and commercial clients to solve complex, mission-critical business challenges. The quality of our work has been recognized by our partners and peers through our inclusion in the Digital Services Coalition, a group of forward- thinking firms recognized for excellence in delivering IT services.
Description
Capital Technology Group
(CTG) is on a mission to modernize and innovate the way the federal government delivers software. We are passionate about our work, dedicated to our clients, and committed to a culture of continuous learning and growth. For this role specifically, we are seeking a proactive and organized Business Development Associate to support our growth initiatives and partner engagement efforts.
We're looking for a BD Associate who thrives in a fast-paced environment, excels at coordinating meetings and events, and is eager to contribute to proposal development and pipeline research. You'll assist with drafting and reviewing teaming agreements, managing NDAs, supporting RFP processes, and representing CTG at in-person events in the D.C. area. If you are smart, articulate, personable, and have a strong desire to learn and grow in government contracting, you'll fit right in.
Client Requirements: applicants must be able to obtain Government Security clearance
Responsibilities
Manage and coordinate partner teaming agreements and NDAs, including redlining and editing
Conduct market research and pipeline development to support business growth
Assist with forecasting and proposal support, including RFP requirements and government document review
Represent CTG professionally both virtually and at in-person events and meetings in the D.C. area
Provide logistical and administrative support for business development activities
Take detailed notes and synthesize information to identify opportunities and gaps
Proactively identify areas to contribute and support the BD team's efforts independently
Collaborate with internal teams to organize and lead proposal efforts, ensuring timely follow-up on questions and requirements
Maintain strong organization and communication to support multiple stakeholders and projects simultaneously
Requirements
Bachelor's degree in Business, Communications, Marketing, or a related field preferred; recent graduates with relevant skills are encouraged to apply
3+ years of experience
Strong organizational skills with the ability to manage multiple tasks and coordinate meetings effectively
Proficiency in Microsoft Word, Google Sheets, and collaboration tools such as Mural
Excellent verbal and written communication skills, with the ability to present professionally and represent the company at in-person events
Demonstrated initiative and a proactive, entrepreneurial mindset with a desire to contribute beyond assigned tasks
Ability to conduct partner research, support proposal development, and assist with contract review and redlining
Comfortable working in a fast-paced, team-oriented environment supporting business development efforts
Experience or interest in government contracting, grant writing, or proposal writing is a plus
Strong attention to detail and ability to synthesize information to support strategic decision-making
Nice to Have Skills
Experience with government contracting or proposal writing
Familiarity with grant writing or RFP development
Proficiency in Microsoft Word, Google Sheets, and collaboration tools like Mural
Strong organizational and project coordination skills
Ability to support business development events and partner meetings in person
Understanding of contract review and redlining processes
Salary Range
We are committed to offering a competitive salary for this position, with an estimated range of $60,000 - $80,000 annually. Please note that this range is intended to provide a general idea of what to expect; however, the final offer may vary based on experience, skills, and other factors. The stated range is not a guarantee and is subject to change.
Full Time Employee Benefits
Remote Work
(Hybrid roles will be specified in the job post)
Competitive Compensation Package
Medical, Dental, and Vision
Life Insurance, Short/Long Term Disability
Employee Assistance Program
401(k) with 4% matching
Liberal PTO vacation policy
Generous Annual Continuing Education
Annual Wellness Budget
Bonus Incentive Programs
(Employee referrals and performance-based rewards)
Thanks for your interest in Capital Technology Group!
Capital Technology Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$60k-80k yearly Auto-Apply 32d ago
Genesys Contact Center Architect
Systems Integration, Inc. 4.3
Remote or Washington, DC job
We are seeking a Part-time Genesys Contact Center Architect to support the configuration, maintenance, and optimization of Genesys Cloud Contact Center solutions. This role is ideal for a self-motivated professional with hands-on experience in Genesys Cloud and a strong understanding of contact center technologies. The contractor will work remotely and independently, collaborating with internal teams or clients to deliver high-quality solutions.
Responsibilities and Duties
* Configure and maintain Genesys Cloud components (IVR, routing, bots, voice, chat, email).
* Perform troubleshooting, updates, and patching of Genesys Cloud environments.
* Collaborate with cross-functional teams to ensure seamless integration and performance.
* Provide support for Packaged Contact Center Enterprise (PCCE) environments.
* Monitor system performance and implement optimizations for high availability.
* Develop and maintain documentation for configurations and procedures.
* Train internal teams or clients on Genesys Cloud usage and best practices.
* Stay current with Genesys Cloud updates, features, and industry trends.
* Negotiate and fulfill contract terms with clients.
* Manage own business operations including invoices and taxes.
* Market services and maintain client relationships.
* Ensure compliance with relevant laws and industry standards.
* Resolve issues related to service delivery independently.
Job Requirements:
* Genesys Cloud Certification (required).
* Minimum 2 years of hands-on experience with Genesys Cloud.
* NICE CXONE experience preferred.
* 4+ years of experience in cloud contact center environments.
* Strong understanding of voice/UC technologies and PCCE support.
* Bachelor's degree in IT, Computer Science, or equivalent experience.
* Excellent communication, problem-solving, and documentation skills.
* Ability to work independently and manage multiple projects.
* Strong Customer Service skills
* Strong Troubleshooting Capabilities
* Proven Computer Networking skills
* Microsoft Server 2003/2008/2012
* Microsoft Exchange
* Active Directory
* Hardware and software installation
* Ability to handle and prioritize tasks each day.
* Fully remote.
* Flexible hours based on project needs.
* Reports directly to VP IT
Must be able to pass a federal background check going back 7 years without felonies. Must be able to pass a federal credit check.
$113k-152k yearly est. 60d+ ago
Project Coordinator
Applied Information Sciences 3.7
Remote job
Why AIS?
When you join AIS, you're joining a mission-driven team that's passionate about making a difference. You'll work on projects that matter, alongside industry-leading experts, in an environment that fosters innovation, driving client success, and empowering our team to make a lasting impact. As an employee-owned company, we value collaboration, inclusivity, continuous growth, and shared success.
Employee Ownership: Your contributions directly impact the company's success, and you share in its achievements.
Continuous Learning: Access to resources, training, and mentorship to support your professional growth.
Inclusive Culture: A workplace where diversity is celebrated, and everyone's voice is valued.
Mission-Driven Work: Engage in projects that make a meaningful difference for our clients and communities.
What are we looking for?
At AIS, we're looking for more than just skills - we're looking for driven individuals who are passionate about making a difference, eager to grow, and aligned with our core principles.
What you will be doing?
This position is contingent upon contract award. We are currently pursuing a proposal and are seeking qualified candidates to include in our submission and identify candidates for future hiring needs on the program once awarded.
At AIS, we are dedicated to providing our employees with diverse opportunities to grow their careers while supporting a variety of impactful projects. For this position, we are seeking a talented individual to join AIS as a Associate Project Manager.
Core Knowledge & Skills: Applies project management methodologies, tools, and best practices. Understands contract requirements, risk management, and client expectations.
Work & Complexity: Manages assigned project tasks, monitors progress, and supports the execution of project plans. Identifies and responds to routine risks and issues.
Quality & Independence: Delivers accurate and timely work, adheres to standards, and demonstrates growing independence in decision-making.
Teamwork & Communication: Partners with delivery teams, communicates effectively with clients and stakeholders, and supports team collaboration.
Consulting & Engagement: Advises on process improvements, supports client satisfaction, and contributes to continuous improvement initiatives.
As your initial project assignment, you will support the unique needs of our client as a Project Coordinator.
Position Overview
The Project Coordinator is responsible for supporting day-to-day operations and coordinating multiple in-flight projects to ensure timely and accurate execution. This role requires strong organizational skills, attention to detail, and the ability to manage priorities across Contracting Officer (CO) operations. The ideal candidate will have experience in administrative and technical coordination, invoice management, and training requirements.
Key Responsibilities
Ensure accurate and timely invoice processing for all projects.
Record meeting minutes and action items from all BPA-level meetings.
Serve as technical editor for deliverables, ensuring compliance and quality standards.
Administer and maintain the CTA Portal for project documentation and communication.
Track and manage training requirements for staff.
Coordinate priorities across multiple projects and guide day-to-day CO operations.
Required Qualifications
Education: BA/BS degree or Associate degree plus 4 years of experience.
Experience: Minimum 2+ years of project coordination experience.
Certifications: Agile Scrum certification required; PMP preferred.
Clearance: Active Top Secret Clearance is mandatory.
Strong organizational and multitasking skills with attention to detail.
Ability to manage administrative and technical tasks in a remote environment.
Active Top Secret clearance
Preferred Skills
Experience with BPA processes and portal administration.
Familiarity with DoD compliance and reporting requirements.
Excellent communication and documentation skills.
At AIS, we are committed to offering competitive and fair compensation that reflects the skills, experience, and contributions of each team member. The targeted base salary range for this role is $88,000-$134,000 per year. Please note that this range is provided as a guideline and the final offer will be based on several factors, including but not limited to, skillset and competencies, level of experience, education, certifications, and location. We value transparency in our hiring process and are happy to discuss how your unique qualifications align with our compensation structure during the interview process.
Applied Information Sciences does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, disability, protected veteran status, or any other basis. Employment decisions are based solely on qualifications, merit, and business needs.
$88k-134k yearly Auto-Apply 9d ago
Associate Project Manager (Hybrid in Reston, VA office)
Ellucian Inc. 4.8
Remote or Reston, VA job
About Ellucian Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,800 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.
Values Rooted in Purpose
We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.
About the Opportunity
Ellucian is seeking an Associate Project Manager to join our North American Field Delivery team and support the successful implementation of our integrated administrative solutions for colleges and universities. In this role, you will assist in coordinating SaaS and cloud transformation projects, ensuring tasks are organized, timelines are tracked, and stakeholders remain aligned.
This position is an excellent opportunity to build foundational project management skills in a mission-driven environment, working alongside experienced delivery leaders while directly contributing to the success of higher education institutions.
At Ellucian, we power the essential work of colleges and universities so they can focus on changing lives through education. Joining our team means being part of an organization where your work has real impact on students, faculty, and institutions worldwide. You will collaborate with passionate professionals, gain exposure to cutting-edge SaaS and cloud solutions, and grow your career in an environment that values learning, inclusion, and innovation.
Where You Will Make an Impact
* Assist in coordinating projects through all phases of the Ellucian Implementation Methodology, from initiation through closeout.
* Track project activities, deliverables, and milestones to ensure progress is maintained and risks are visible.
* Support communication and coordination between project managers, delivery team members, client stakeholders, and internal peers.
* Help identify risks, issues, and dependencies, escalating appropriately to senior project managers or delivery leadership.
* Maintain accurate and timely project documentation, including status reports, meeting notes, and action item tracking.
* Coordinate scheduling, meeting logistics, and resource tracking to support on-time delivery.
* Contribute actively to project and team meetings, ensuring follow-ups and commitments are executed.
* Gain exposure to SaaS and cloud implementations, building technical and functional knowledge over time.
* Provide excellent customer service by responding promptly to requests and supporting strong client relationships.
* Support the Delivery Excellence function by assisting with deliverable standardization, process improvements, and supporting enhancements, helping drive continuous improvement across delivery practices and tooling.
What You Will Bring
* Foundational experience in project coordination, project support, or related roles (internships, coursework, or 1-2 years of professional experience preferred).
* Interest in developing expertise in SaaS, cloud, CRM, or ERP implementations.
* Basic understanding of project management principles, including planning, scheduling, risk awareness, and change tracking.
* Strong organizational skills and attention to detail, with the ability to manage multiple priorities effectively.
* Clear written and verbal communication skills, with comfort working across diverse stakeholder groups.
* A collaborative, proactive mindset with a strong desire to learn in a matrixed delivery environment.
* Familiarity with higher education processes is a plus, but not required.
* Working toward or interested in certifications such as PMP, Agile, or cloud-related credentials.
What makes #Ellucianlife
* Comprehensive health coverage: medical, dental, and vision
* Flexible time off
* Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
* 401k w/ match & BrightPlan - to help you save for the future
* Parental Leave
* 5 charitable days to support the community that supports us
* Telemedicine
* Wellness
* Headspace Care (mental health)
* Wellbeats (virtual fitness classes)
* RethinkCare & Wellthy- caregiver support
* Diversity and inclusion programs which provide access to internal employee resource groups
* Employee referral bonuses to encourage the addition of great new people to the team
* We Foster a learning culture with:
* Education Assistance Program
* Professional development opportunities
#LI-PB1
#LI-hybrid
$65k-90k yearly est. Auto-Apply 6d ago
Full Stack Development Lead
Applied Information Sciences 3.7
Remote job
Why AIS?
When you join AIS, you're joining a mission-driven team that's passionate about making a difference. You'll work on projects that matter, alongside industry-leading experts, in an environment that fosters innovation, driving client success, and empowering our team to make a lasting impact. As an employee-owned company, we value collaboration, inclusivity, continuous growth, and shared success.
Employee Ownership: Your contributions directly impact the company's success, and you share in its achievements.
Continuous Learning: Access to resources, training, and mentorship to support your professional growth.
Inclusive Culture: A workplace where diversity is celebrated, and everyone's voice is valued.
Mission-Driven Work: Engage in projects that make a meaningful difference for our clients and communities.
What are we looking for?
At AIS, we're looking for more than just skills - we're looking for driven individuals who are passionate about making a difference, eager to grow, and aligned with our core principles.
What you will be doing?
This posting is part of our ongoing talent pipeline initiative. While there may not be an immediate opening, we are actively building a network of qualified candidates for future opportunities. If you're interested in being considered when a role becomes available, we encourage you to submit your resume.
At AIS, we are dedicated to providing our employees with diverse opportunities to grow their careers while supporting a variety of impactful projects. For this position, we are seeking a talented individual to join AIS as a Senior Software Engineer.
Core Knowledge & Skills: Works across multiple languages and platforms, designs and implements architectural decisions, applies design patterns, cloud-native services, IAAS/PAAS/SAAS basics, and secure coding practices (e.g., OWASP Top 10).
Work & Complexity: Performs complex tasks under limited guidance, integrates and troubleshoots distributed or cloud services, and optimizes performance and scalability.
Quality & Independence: Sets a high bar for code quality, multitasks effectively, owns and corrects errors quickly, and drives continuous improvement.
Teamwork & Communication: Leads code reviews, mentors teammates, and translates technical concepts for non-technical stakeholders.
Consulting & Engagement: Works directly with clients without oversight, writes technical RFP content when needed, nurtures client relationships, and manages routine client concerns.
As your initial project assignment, you will support the unique needs of our client as a Full Stack Development Lead. Introduction
The Lead acts as a hands-on practice leader. This role contributes directly to the team's success, acquires domain knowledge, and engages with solution architects and product owners as a technical SME to ensure alignment of strategic direction for the technology managed within their area.
What you will be doing
Work in a team with other smart AIS employees using cutting-edge technologies to solve challenging business problems.
Build elegant, scalable, extensible, cost-effective solutions with an eye toward innovation and agility.
Utilize problem-solving and decision-making skills to understand client pain points and to self-troubleshoot as challenges arise.
Collaborate with other development team members and project managers to deliver solutions that surpass client expectations while meeting deadlines and budgets.
Design, write, unit test, and document application code to successfully deliver project-based work.
Work in an agile environment with participation in daily stand-ups/scrum.
Design, write, test, troubleshoot, and document application code
Provide mentorship to junior Developers.
Learn new technologies and know industry standards, best practices, and trends.
Required for this opportunity
10+ years of Software engineering and design experience with large scale business applications in a fast-paced iterative development environment.
5+ years' experience leading software design in teams of 5+ team members.
5+ years of experience in public cloud (Azure).
2+ years of Technical leadership/Consulting background Technical Skills preferred.
Experience with C#, .NET, React, data structures, basic algorithms, and applying object-oriented principles and design patterns.
Strong API design and development skills. Proficiency with development tools such as Visual Studio and Git.
Proficiency with relational databases craft and query construction and optimization (we use SQL Server and PostgreSQL; other RDBMS (Relational Database Management Systems) experience is acceptable.
Strong understanding of architectural principles of software development, modelling, and security.
Strong understanding of the deployment pipeline tools.
Sound understanding of Graph, modern security models and integration with Services (like Hasura) and RDBMS skills.
Nice to Have
Solid understanding of Authentication models to help drive integration of the Authorization technologies with with our Clients data sources to obtain and run user data.
Observability skills, scripting skills, automation, pipeline CI/CD experience, DevOps Azure/AWS.
Applied Information Sciences does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, disability, protected veteran status, or any other basis. Employment decisions are based solely on qualifications, merit, and business needs.
$85k-127k yearly est. Auto-Apply 51d ago
Senior Principal Data Engineer
UKG 4.6
Columbus, OH job
**Why UKG** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
**About the Role**
As a Senior Principal Data Engineer within the Enterprise Data & Analytics Office, you will lead the design, evolution, and operational excellence of Nexus, UKG's unified, GCP-based data platform, enabling analytics, AI, and enterprise decision-making at scale.
You will translate architectural vision into reliable, scalable, cost-efficient data systems, lead platform modernization efforts, and set the engineering bar for data ingestion, transformation, and operational analytics across UKG.
**Key Responsibilities:**
Enterprise Data Engineering Leadership
- Drive the implementation of standardized medallion architecture (Bronze-Silver-Gold) across all domains.
- Establish and enforce engineering patterns for batch, streaming, CDC, and event-driven pipelines.
- Drive design patterns for Fact and Dimension modeling, data mesh, and change data capture (CDC).
Platform & Pipeline Excellence
- Design and evolve scalable data pipelines using GCP-native services (BigQuery, GCS, Composer, Pub/Sub, Dataflow) and Databricks (Delta Lake, DLT).
- Ensure platform reliability, performance, and scalability for petabyte-scale analytics workloads.
- Lead engineering decisions around partitioning, clustering, query optimization, and cost controls (FinOps).
- Own observability standards (freshness, SLAs, error handling, monitoring).
Engineering Standards, Quality & Governance
- Define and enforce engineering standards for data quality, testing, CI/CD, and production readiness.
- Implement automated data quality frameworks, lineage, and metadata integration in partnership with Data Governance and Architecture teams.
- Ensure all pipelines meet SOX, security, and auditability requirements.
- Partner with Architects to ensure engineering implementations align to enterprise reference architectures.
Cross-Functional Delivery & Influence
- Partner with Product Managers, Product Owners, Architects, and Analytics leaders to deliver high-impact data capabilities.
- Act as the technical escalation point for complex production issues and platform risks.
- Influence roadmap decisions by balancing technical feasibility, delivery velocity, and long-term sustainability.
- Support ESE Agile delivery by enabling architecture runway and reducing technical blockers.
Mentorship & Organizational Impact
- Mentor Principal, Senior, and Mid-level Data Engineers, raising the overall engineering maturity of the organization.
- Lead by example through design reviews, code reviews, and engineering forums.
- Build reusable frameworks, libraries, and accelerators that scale engineering productivity.
- Foster a culture of ownership, quality, and continuous improvement.
**Basic Qualifications:**
- 15+ years of experience in data engineering, data platforms, or large-scale analytics systems.
- Proven leadership delivering enterprise-scale data platforms and migrations.
- Deep hands-on experience large (Petabyte) scale operating data platforms .
Technical Expertise
- GCP (required): BigQuery, GCS, Cloud Composer, Pub/Sub, Dataflow, Dataform, Dataproc, Dataplex
- Databricks: Delta Lake, Delta Live Tables, Spark, Unity Catalog
- Strong proficiency in Python, SQL, Spark, and distributed systems
- Expertise in data modeling, ELT patterns, CDC, and streaming architectures
- Experience supporting AI/ML pipelines, feature stores, and analytics consumption
- Strong understanding of Dimensional Modeling, ELT and modern data lakehouse patterns.
Leadership & Collaboration
- Proven ability to influence without authority across engineering, product, and architecture teams.
- Strong communication skills with both technical and executive audiences.
- Track record of mentoring senior engineers and leading complex initiatives.
**Preferred Qualifications:**
- Experience modernizing legacy warehouses and ETL platforms.
- Familiarity with Data Mesh execution and domain-aligned data products.
- Experience implementing FinOps practices for analytics platforms.
- Exposure to AI/ML enablement, feature engineering, or agent-driven analytics.
- Google Cloud certifications (Data Engineer, Architect) preferred
**Company Overview:**
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster (**************************************************************************************************
UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** .
The pay range for this position is $184,300.00 to $230,000 however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *********************************************
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
$184.3k-230k yearly 4d ago
IT Internal Auditor (Early-career level)
Jack Henry & Associates Inc. 4.6
Remote or Birmingham, AL job
At Jack Henry, we're more than a technology company; we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence, then we'd love to meet you.
We are seeking an IT auditor to assist with our controls testing. This individual will work with a talented team on internal controls testing and client assistance testing in conjunction with third parties. This is a great opportunity to spread your wings, as you will be exposed to a number of testing paradigms and business units.
This is a hybrid position that requires you to come to the office approximately once per month for onsite meetings, events, and training. The remainder of the time you may work remotely from home. Candidates must live within approximately a 70-mile radius of our office locations in: Allen, TX; Birmingham, AL; Cedar Falls, IA; Charlotte, NC; Lenexa, KS; Louisville, KY; and Springfield/Monett, MO. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.
Salary range for this position is $48-75k, depending on candidate experience and geographic location.
This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.).
What you'll be responsible for:
* Effectively cooperate and interact within an interactive project team
* Complete worksteps within complex, risk-based internal audit engagements.
* Interact respectfully and effectively with various personnel across the organization to understand processes, gather information, and test processes and controls.
* Perform root cause analysis to understand gaps and provide appropriate recommendations.
* Monitor status of management action plans.
* Research and recommend process, security, operations, or compliance enhancements.
* Coordinate tasks with internal and external assurance providers and risk assessors.
* Consult on strategic projects and process improvement initiatives.
* Participate in department quality assurance and continuous improvement program.
* Prepare written reports that clearly and concisely communicate observations, risks, recommendations, and management action plans.
* Perform other duties as assigned.
What you'll need to have:
* A minimum of 18 months of experience in IT auditing or general controls testing.
* Experience with either COBIT or NIST frameworks.
* Experience with SOX testing.
* Bachelor's degree.
* Ability to travel up to 10% for business meetings, training events, and client site visits.
What would be nice for you to have:
* A relevant professional certification (CISA, CISSP, CFE, CISM, CRISC, CGEIT, CIA, PMP, CITP, or CPA).
* Experience with cloud architecture and cybersecurity.
* Experience with audit report writing.
* Experience reviewing/auditing logical access, disaster recovery, and change management.
* Experience with IIA standards.
* Interest In the growing role of AI.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.
Why Jack Henry?
At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.
We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.
$48k-75k yearly 35d ago
Senior Manager, Value Realization Leader
UKG 4.6
Columbus, OH job
**Why UKG** : At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
**About the Team **
The Enterprise Solutions & Experience (ESE) organization, led by our CIO, drives UKG's enterprise transformation. The Value Management Office (VMO), under the VP of IT Strategy & Transformation, is dedicated to ensuring every initiative delivers measurable business outcomes. Value Realization Leaders (VRLs) are embedded within this team to orchestrate strategy, execution, and adoption across ESE, focusing on realized business value.
**About the Role **
We are looking for a dynamic Senior Manager, VMO leader, to join our ESE team. This role leads a team of Value Realization Leaders, guiding alignment with corporate strategy, monitoring excellence, and fostering a culture of accountability and continuous improvement. in this pivotal role, you will ensure that every initiative delivers tangible business outcomes, accelerate ROI, strengthen strategic alignment, and drive adoption across the enterprise. You will lead cross-functional teams, manage the lifecycle of value delivery, and serve as a trusted advisor to executives and initiative sponsors.
**Responsibilities:**
People Management
- Lead, coach, and develop a high-performing team by fostering a culture of accountability, collaboration, and continuous improvement.
- Provide clear direction, communicate performance expectations, and regular feedback to ensure achievement of individual and departmental goals.
- Effectively manage resource allocation, balance team workloads, and capacity planning to ensure operational efficiency and alignment with strategic priorities.
Strategy Execution & Alignment
- Develop and drive the translation of enterprise and ESE product strategies into executable, outcome-driven plans that shape and influence business direction.
- Lead strategic alignment across functions by ensuring initiatives and programs reinforce enterprise priorities, proactively managing trade-offs, and optimizing portfolio-level interdependencies.
- Partner with senior business and product leaders to set enterprise-wide value realization targets and define success measures that guide investment and execution decisions.
Value Realization & Impact Tracking
- Manage the entire life cycle of value delivery for projects and programs, from ideation to post-delivery evaluation.
- Establish KPIs linked to business outcomes (revenue, cost, customer experience); review progress against targets
- Track realized value post-launch and drive accountability for sustained results.
- Continuously improve delivery velocity, adoption, and return on investment.
Orchestration & Execution Excellence
- Oversee the entire project and program portfolio, ensuring resources are allocated to initiatives that provide the greatest value.
- Coordinate across ESE product, engineering, and business functions to ensure cohesive execution.
- Anticipate delivery risks, surface decisions, and remove blockers proactively.
- Maintain agility through iteration, feedback loops, and continuous improvement.
Advisory & Influence at Scale
- Guide decision-making by reviewing structured problem-solving approaches and outcome-based recommendations.
- Provide executive-level visibility through oversight of reporting and storytelling frameworks.
Change Leadership & Talent Development
- Lead and ensure organizational adoption of new capabilities and processes.
- Shape mindsets and behaviors to sustain impact beyond project completion.
- Coach and mentor teams to build outcome orientation and business fluency
**About You **
**Basic Qualifications :**
- Bachelor's degree in Business, Engineering, Computer Science, or a related field.
- 5+ years of experience leading and managing teams, including responsibility for performance, development, and engagement.
- 12+ years of experience in program management, strategy execution, or transformation leadership roles.
- Proven track record delivering measurable business outcomes in cross-functional environments.
- Strong business and technical fluency; able to navigate both executive discussions and delivery details.
- Proven experience delivering enterprise business applications (ERP - D365, CRM - Salesforce, EDW, Data & Analytics, HRIS, financial systems) and digital employee experience initiatives (collaboration tools, infrastructure, cloud migration, endpoint management),
- Experience in product-led or technology-driven organizations preferred.
- Consulting or advisory background a strong plus.
**Preferred Qualifications:**
- Master's degree in Computer Science, Engineering, or a related field
- Experience with large-scale system architecture and Lean Portfolio Management.
- Strong understanding of Agile practices (SAFe, Scrum, LPM, DevOps).
- Certifications such as PMP, PgMP, PMI-ACP, CSM, LPM are preferred.
- Experience with JIRA, PowerBI, DevOps and ServiceNow SPM tools
- Agile coach experience a plus
**Core Competencies**
- Value Orientation | Strategic Alignment | Business Acumen
- Technical / Product Literacy | Problem Solving | Agility
- Stakeholder Influence | Change Leadership | Talent Development
- Driver of Results and Self Driven
**Success Measures**
- % of initiatives meeting or exceeding business value targets
- Time-to-value reduction across key programs
- Adoption and utilization rates of delivered solutions
- Executive stakeholder satisfaction and confidence
- Demonstrated uplift in team maturity and delivery culture
**Travel Requirement:**
15% Travel
This job description has been written to include the general nature of work performed. It is not designed to contain a comprehensive detailed inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
**Company Overview:**
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster (**************************************************************************************************
UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ******************
The pay range for this position is $129,500 to $180,000, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *********************************************
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
$129.5k-180k yearly 4d ago
Principal Value Realization Leader
UKG 4.6
Columbus, OH job
**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
**About the Team **
The Enterprise Solutions & Experience (ESE) organization, led by our CIO, drives UKG's enterprise transformation. The Value Management Office (VMO), under the VP of IT Strategy & Transformation, is dedicated to ensuring every initiative delivers measurable business outcomes. Value Realization Leaders (VRLs) are embedded within this team to orchestrate strategy, execution, and adoption across ESE, focusing on realized business value.
**About the Role **
We are seeking a highly motivated Value Realization Leader to join our ESE team. In this pivotal role, you will ensure that every initiative delivers tangible business outcomes, accelerate ROI, strengthen strategic alignment, and drive adoption across the enterprise. You will lead cross-functional teams, manage the lifecycle of value delivery, and serve as a trusted advisor to executives and initiative sponsors.
**Responsibilities:**
Strategy Execution & Alignment
- Develop and drive the translation of enterprise and ESE product strategies into executable, outcome-driven plans that shape and influence business direction.
- Lead strategic alignment across functions by ensuring initiatives and programs reinforce enterprise priorities, proactively managing trade-offs, and optimizing portfolio-level interdependencies.
- Partner with senior business and product leaders to set enterprise-wide value realization targets and define success measures that guide investment and execution decisions.
Value Realization & Impact Tracking
- Manage the entire life cycle of value delivery for projects and programs, from ideation to post-delivery evaluation.
- Establish KPIs linked to business outcomes (revenue, cost, customer experience).
- Track realized value post-launch and drive accountability for sustained results.
- Continuously improve delivery velocity, adoption, and return on investment.
Orchestration & Execution Excellence
- Oversee the entire project and program portfolio, ensuring resources are allocated to initiatives that provide the greatest value.
- Coordinate across ESE product, engineering, and business functions to ensure cohesive execution.
- Anticipate delivery risks, surface decisions, and remove blockers proactively.
- Maintain agility through iteration, feedback loops, and continuous improvement.
Advisory & Influence
- Serve as a trusted advisor to executives and initiative sponsors.
- Apply structured problem-solving and consulting-style frameworks to shape decisions and outcomes.
- Communicate progress through business storytelling and outcome-based narratives
Change Leadership & Talent Development
- Lead organizational adoption of new capabilities and processes.
- Shape mindsets and behaviors to sustain impact beyond project completion.
- Coach and mentor teams to build outcome orientation and business fluency.
**About You**
**Basic Qualifications:**
- Bachelor's degree in Business, Engineering, Computer Science, or a related field.
- 12+ years of experience in program management, strategy execution, or transformation leadership roles.
- Proven track record delivering measurable business outcomes in cross-functional environments.
- Strong business and technical fluency; able to navigate both executive discussions and delivery details.
- Proven experience delivering enterprise business applications (ERP - D365, CRM - Salesforce, EDW, Data & Analytics, HRIS, financial systems) and digital employee experience initiatives (collaboration tools, infrastructure, cloud migration, endpoint management) initiatives
- Experience in product-led or technology-driven organizations preferred.
- Consulting or advisory background a strong plus.
**Preferred Qualifications:**
- Master's degree in Computer Science, Engineering, or a related field
- Experience with large-scale system architecture and Lean Portfolio Management.
- Strong understanding of Agile practices (SAFe, Scrum, LPM, DevOps).
- Certifications such as PMP, PgMP, PMI-ACP, CSM, LPM are preferred.
- Experience with JIRA, PowerBI, DevOps and ServiceNow SPM tools
- Agile coach experience a plus
**Core Competencies**
- Value Orientation | Strategic Alignment | Business Acumen
- Technical / Product Literacy | Problem Solving | Agility
- Stakeholder Influence | Change Leadership | Talent Development
- Driver of Results and Self Driven
**Success Measures:**
- % of initiatives meeting or exceeding business value targets
- Time-to-value reduction across key programs
- Adoption and utilization rates of delivered solutions
- Executive stakeholder satisfaction and confidence
- Demonstrated uplift in team maturity and delivery culture
**Travel Requirement:**
15% Travel
This job description has been written to include the general nature of work performed. It is not designed to contain a comprehensive detailed inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
**Company Overview:**
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster (**************************************************************************************************
UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** .
The pay range for this position is $145,600 to $172,000, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *********************************************
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
Zippia gives an in-depth look into the details of ComputronixUSA, including salaries, political affiliations, employee data, and more, in order to inform job seekers about ComputronixUSA. The employee data is based on information from people who have self-reported their past or current employments at ComputronixUSA. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by ComputronixUSA. The data presented on this page does not represent the view of ComputronixUSA and its employees or that of Zippia.
ComputronixUSA may also be known as or be related to Computronix, Computronix LLC and ComputronixUSA.