The Culture At Concentrix

(4,111 Jobs)
Information provided by the company
If you feel like you don't know much about these topics, no worries. Most of our new hires don't either and that's why Concentrix offers paid training to teach you how to use QuickBooks and help provide awesome customer support.
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We're not afraid of being bold and disruptive in the marketplace and we like shaking things up. We take our values seriously and they are threaded into everything that we do - we are ONE CONCENTRIX.
We're committed to bringing passion and customer focus to the business. At Concentrix we are fanatical about our staff and clients.
We're not afraid of being bold and disruptive in the marketplace and we like shaking things up. We take our values seriously and they are threaded into everything that we do - we are ONE CONCENTRIX. Join us and BE the Difference for the world's best brands!
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A diverse, global organization full of intelligent, passionate, innovative people to bounce ideas off, learn from and grow with. Endless career opportunities and clear paths for career development. A competitive salary.
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Concentrix Overview

Concentrix is a recognized leader in providing innovative services and technology to accelerate high-value interactions at every stage of your customer's lifecycle.
The staff at Concentrix come from unusually diverse demographic backgrounds. The company is 60.2% female and 38.1% ethnic minorities. Even though it has great demographic diversity, Concentrix notably lacks in political diversity. It has an unusually high proportion of employees who are members of the Democratic Party, at 66.0%. Despite having coworkers who agree with each other about politics, employees at Concentrix tend to have relatively short tenures. Staff members usually stay with the company for 2.9 years. The average employee at Concentrix makes $35,501 per year. Pay at Concentrix is significantly lower than some of its highest paying competitors, like Capgemini, IBEX Global Solutions Plc, and Perceptis, which pay $85,695, $68,571, and $57,280, respectively.
Based in Fremont, CA, Concentrix is an industry leader with 250,001 employees and an annual revenue of $4.7B.

The Organization’s Mission

At Concentrix, we deliver knowledge-based sales and support services that have one measure of success-customer satisfaction.

Industry

Business Services

Revenue

$4.7B

Employees

250,001

Founded in

1983

Headquarters

Fremont, CA

Website

www.concentrix.com

Organization Type

Public

Is This Your Company?

Concentrix Employee Reviews

Zippia Official Logo

4.0

Zippia UserNovember 2021

4.0

Zippia Official LogoZippia UserNovember 2021

What Do You Like About Working There?

Great teamwork. Very dedicated.

What DON'T You Like About Working There?

Not always professional.

What Are Your Favorite Benefits/Perks?

Health insurance. Good salary.
Zippia Official Logo

2.0

Zippia UserJuly 2021

2.0

Zippia Official LogoZippia UserJuly 2021

What Do You Like About Working There?

Pay

What DON'T You Like About Working There?

Everything the place is Dusty and dirty , TL's don't help you and you feel you have no support

What Are Your Favorite Benefits/Perks?

None
Zippia Official Logo

4.0

Zippia UserJuly 2021

4.0

Zippia Official LogoZippia UserJuly 2021

What Do You Like About Working There?

Assisting my manager, team lead and coworkers by correcting errors on life insurance policies. This includes but is not limited to personal information, plan changes, adding or deleting riders, etc.

What DON'T You Like About Working There?

Pay Rate/Pay Increase

What Are Your Favorite Benefits/Perks?

Flexibility
Zippia Official Logo

5.0

Zippia UserJune 2021

5.0

Zippia Official LogoZippia UserJune 2021

What Do You Like About Working There?

Benefits and knowledge

What DON'T You Like About Working There?

Lack of pay increases

What Are Your Favorite Benefits/Perks?

Helping members and also training other reps
Zippia Official Logo

3.0

Zippia UserApril 2021

3.0

Zippia Official LogoZippia UserApril 2021

What Do You Like About Working There?

The people.

What DON'T You Like About Working There?

The inconsistencies

What Are Your Favorite Benefits/Perks?

The people i worked with were fun.
Anonymous review of Concentrix

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What do you like about working for Concentrix?

The Team At Concentrix

  • Dennis Polk (President & CEO)

Concentrix Company Rankings

Concentrix is ranked #4 on the Best Professional Companies to Work For in Fremont, CA list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Concentrix Salaries

How much does Concentrix pay?
The national average salary for a Concentrix employee in the United States is $35,501 per year. Employees in the top 10 percent can make over $74,000 per year, while employees at the bottom 10 percent earn less than $16,000 per year.
6.9
Salary Score
Average Employee Earnings

Concentrix Salaries By Job Title

The average employee at Concentrix earns a yearly salary of $35,501 per year, but different jobs can earn drastically different salaries. Some of the positions that earn high wages at Concentrix include Subject Matter Expert, Technical Advisor, Team Manager, and Technical Support Advisor. A worker with the title Subject Matter Expert salary at Concentrix can earn an average yearly salary of $130,659. To get a better sense of the salaries at Concentrix, other roles such as Cashier and Lead Generator can be considered as well. For comparison, the title Cashier at Concentrix earns $25,713 per year.
Job Title
Title
ascdesc
Average Salarydesc
Subject Matter Expert
Salary Range116k - 146k$131k$130,659
Technical Advisor
Salary Range98k - 128k$113k$112,670
Team Manager
Salary Range96k - 123k$109k$109,208
Technical Support Advisor
Salary Range78k - 95k$87k$86,614
Quality Analyst
Salary Range63k - 80k$71k$71,208
Account Manager
Salary Range48k - 85k$65k$64,554
Operation Supervisor
Salary Range54k - 66k$60k$60,464
Account Executive
Salary Range46k - 67k$56k$55,670
Performance Coach
Salary Range42k - 58k$50k$49,860
Technician Support Tier
Salary Range37k - 47k$42k$42,084
$23k
$146k

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Concentrix Careers

On average, employees at Concentrix stay with the company for 2.9 years. Employees most commonly join Concentrix after leaving Walmart. When they leave Concentrix, they most frequently get their next job at Xerox.

Average Length of Employment

Top Employers Before Concentrix

Top Employers After Concentrix

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Concentrix Employee Demographics

9.7
Diversity Score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

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Concentrix Employees Education

Of the 250,001 employees at Concentrix, 29.1% attended Monroe College. Employees at Concentrix most frequently majored in Business, and most employees’ highest level of education is a High School Diploma.

Do you Work At Concentrix?

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Concentrix Employee Political Affiliation

Concentrix employees are most likely to be members of the Democratic Party. The largest donation made to a political party by a Concentrix employee was by Bobby Arnold. Bobby Arnold donated $2,800 to the Democratic Party.

Employee Political Donations

NameJob TitlePartyDonation
Bobby ArnoldVice President
Vice PresidentDemocratic Party
$2,800Democratic Party
Jason BrownVice President
Vice PresidentDemocratic Party
$2,050Democratic Party
Verna LIMCustomer Support Associate
Customer Support AssociateRepublican Party
$1,255Republican Party
Robert ConleyTechnical Consultant
Technical ConsultantDemocratic Party
$1,005Democratic Party
Dennis PenlandData Analyst
Data AnalystDemocratic Party
$836Democratic Party
Maria ScottCall Center Supervisor
Call Center SupervisorDemocratic Party
$777Democratic Party
Howard BroussardProfessional
ProfessionalRepublican Party
$707Republican Party
Michelle ColeCustomer Support Coordinator
Customer Support CoordinatorRepublican Party
$649Republican Party
Dawn FordComputer Programmer
Computer ProgrammerRepublican Party
$550Republican Party
Alex MazzolaTechnical Support Technician
Technical Support TechnicianDemocratic Party
$500Democratic Party
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Concentrix Financial Performance

7.8
Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Revenue

> $1B

Founded in

1983

Organization type

Public

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Concentrix Competitors

Some of the competitors of Concentrix are Capgemini, IBEX Global Solutions Plc, and Perceptis. The wages at Capgemini average higher than the other similar companies, where the median salary is $85,695 per year. Employees at IBEX Global Solutions Plc earn an average of $68,571 per year, and the employees at Perceptis earn an average salary of $57,280 per year.
Companydesc
Average Salarydesc
Capgemini
Salary Range74k - 98k$86k$85,695
IBEX Global Solutions Plc
Salary Range51k - 91k$69k$68,571

Perceptis

Salary Range42k - 78k$57k$57,280
cxLoyalty
Salary Range32k - 66k$46k$46,499
TRG Holdings
Salary Range24k - 51k$36k$35,724
Sutherland
Salary Range24k - 51k$35k$35,270

Fusion Contact Centers

Salary Range24k - 45k$33k$33,365
VXI Global Solutions
Salary Range25k - 43k$33k$33,260
Telvista
Salary Range22k - 41k$30k$30,421
Sitel
Salary Range21k - 39k$29k$29,419
$19k
$98k

Frequently Asked Questions about Concentrix

When was Concentrix founded?

Concentrix was founded in 1983.

How many Employees does Concentrix have?

Concentrix has 250,001 employees.

How much money does Concentrix make?

Concentrix generates $4.7B in revenue.

What industry is Concentrix in?

Concentrix is in the business services industry.

What is Concentrix's mission?

Concentrix's mission statement is "At Concentrix, we deliver knowledge-based sales and support services that have one measure of success-customer satisfaction."

What type of company is Concentrix?

Concentrix is a public company.

Who are Concentrix's competitors?

Concentrix competitors include eCoast Marketing, Convergence Marketing, Sitel, IBEX Global Solutions Plc, Telvista, TRG Holdings, Sutherland, Teleperformance, Capgemini, Alorica, APAC Customer Services, VXI Global Solutions, Liveops, Sykes Enterprises, Affinion Group, Fusion Contact Centers, TTEC, Career Connections, Perceptis, Advanced Call Center Technologies.

Who works at Concentrix?

Dennis Polk (President & CEO)

Are You An Executive, HR Leader, Or Brand Manager At Concentrix?

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Zippia gives an in-depth look into the details of Concentrix, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Concentrix. The employee data is based on information from people who have self-reported their past or current employments at Concentrix. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of Concentrix and its employees or that of Zippia.

Concentrix may also be known as or be related to Concentrix, Concentrix Corp, Concentrix Corp., Concentrix Corporation, Concentrix Solutions Corporation and convergys/directv.