Technical Product Manager jobs at Concentrix

- 3299 jobs

Product Manager - Conversational AI Platform
Concentrix 4.2
Technical product manager job at Concentrix
Home (***************************** »Job Details **Product Manager - Conversational AI Platform** Information Technology Other Language English Apply Now (***************************************************************************************************************************************** **Summary** We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today's hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year. We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Join us and be part of this journey towards greater opportunities and brighter futures. **Description** **Transform Enterprise Customer Service with AI-Powered Automation** Concentrix is looking for a technically-minded Product Manager with deep enterprise software experience to lead our conversational AI platform. If you have an engineering background and have built AI products that actually solve real business problems, we'd love to talk. **About the Role** You'll be the product leader for a sophisticated conversational AI platform that helps enterprises automate customer interactions across voice, chat, and messaging channels. This isn't just another chatbot - we're building intelligent, context-aware systems that handle complex, multi-turn conversations at enterprise scale. Our platform combines advanced natural language understanding with seamless integrations into existing enterprise infrastructure. You'll work directly with Fortune 500 customers who depend on our technology to handle millions of customer interactions while maintaining the quality and compliance standards their businesses require. **What You'll Do** **Strategic Product Leadership** + **Product Strategy** : Define the technical roadmap for our AI platform, balancing cutting-edge capabilities with enterprise reliability requirements + **Market Analysis** : Research competitive AI solutions and emerging technologies (including agentic AI approaches) to inform product direction + **Technical Decision Making** : Partner with engineering leadership to make architectural decisions that impact scalability, performance, and customer outcomes + **Stakeholder Alignment** : Translate complex AI capabilities into clear business value propositions for executive stakeholders **Cross-Team Technical Coordination** You'll orchestrate product development across four specialized engineering teams: + **Orchestration Team** : Conversation flow engine, intent routing, and session state management + **Integration Team** : Enterprise connectors (Salesforce, ServiceNow, CCaaS platforms), API design, and webhook infrastructure + **Reporting Team** : Real-time analytics, observability tools, and customer-facing dashboards + **Channel Gateway Team** : Voice processing, webchat widgets, SMS/messaging, and new channel development This role requires deep technical understanding to manage complex dependencies, coordinate releases, and ensure system-wide performance and reliability. **Enterprise Customer Engagement** + **Technical Discovery** : Lead customer technical evaluations, understanding integration requirements and enterprise constraints + **Requirements Engineering** : Transform customer use cases into detailed technical specifications and user stories + **Solution Architecture** : Collaborate with customers' technical teams on implementation approaches and system design + **Post-Launch Optimization** : Analyze performance data and customer feedback to drive continuous product improvements **What We're Looking For** **Required Background** + **Engineering Foundation** : Computer Science, Software Engineering, or equivalent technical degree preferred + **Enterprise Software Experience** : 3-5 years in product management for complex B2B software with multi-stakeholder sales cycles ($100K+ ACV) + **AI/ML Product Experience** : Hands-on experience building and launching AI-powered products, with understanding of model training, deployment, and monitoring + **Technical Product Management** : Experience writing technical specifications, managing API roadmaps, and working closely with engineering teams on architecture decisions + **Platform Experience** : Understanding of microservices, cloud infrastructure, and enterprise integration patterns **Strongly Preferred** + **Agentic AI Experience** : Experience with AI systems that can take actions, maintain context, and handle complex multi-step workflows + **Conversational AI Background** : Previous work on chatbots, voice assistants, or dialogue systems + **Enterprise Integration Expertise** : Deep knowledge of CRM/ERP integrations, telephony systems, or contact center technologies + **Technical Leadership** : Experience leading technical product decisions in complex, multi-team environments **Technical Skills** + **API and Integration Design** : Understanding of RESTful APIs, webhooks, and enterprise integration patterns + **AI/ML Fundamentals** : Knowledge of NLP, machine learning model deployment, and AI system reliability + **Cloud Platforms** : Familiarity with AWS/Azure/GCP services and enterprise deployment models + **Data and Analytics** : Experience with product analytics, A/B testing, and performance monitoring + **Telephony Knowledge** (Bonus): Understanding of SIP protocols, IVR systems, or contact center infrastructure **Leadership Qualities** + **Technical Communication** : Ability to discuss complex AI concepts with both technical and business stakeholders + **Cross-Functional Influence** : Experience driving alignment across engineering, sales, and customer success teams + **Problem-Solving Mindset** : Approach challenges with first-principles thinking and technical depth + **Customer-Centric** : Direct experience working with enterprise customers on technical implementations **Why This Role Stands Out** + **Real AI Impact** : Work on production AI systems handling millions of customer interactions for major enterprises + **Technical Depth** : Solve complex technical challenges while building products that customers love + **Emerging Technology** : Get hands-on with the latest advances in conversational AI and agentic systems + **Enterprise Scale** : See your product decisions impact how Fortune 500 companies serve their customers + **Growth Opportunity** : Join during a pivotal moment in AI adoption with significant room for career advancement **Ideal Candidate Profile** We're specifically looking for someone who has: + Built AI products from concept to production deployment + Worked directly with enterprise engineering teams on complex integrations + Experience with either conversational AI, agentic AI systems, or similar AI-powered automation tools + A technical background that allows for deep collaboration with our engineering teams + Track record of successful product launches in enterprise software environments **Ready to build the future of enterprise AI?** If you're excited about combining deep technical knowledge with customer-focused product strategy, we'd love to hear from you. At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility. The base salary for this position is $106,087-$180,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline to apply for this position is: 12/15/2025 \#LI-Remote \#WFH
$106.1k-180k yearly 4d ago
Technical Product Manager
Softworld, a Kelly Company 4.3
Modesto, CA jobs
Technical Product Manager (Custom Software Development) Duration: 3-6 Months (Contract) Work Model: Hybrid - Remote with onsite visits for key customer sessions Overview We are seeking a Technical Product Manager with strong experience in custom software development, ideally within process manufacturing (food, beverage, wine, chemicals, CPG, etc.). This role will help guide the vision and delivery of a next-generation platform as the organization transitions from a legacy Java 6 / Spring Boot environment to a modern AWS-based architecture. You will work closely with internal stakeholders, engineering teams, and business partners to deeply understand the existing custom-built platform, how it works, why it works, and what needs to evolve, then translate that knowledge into actionable product strategy and new system design. This role requires someone who is analytical, highly collaborative, confident leading technical conversations, and comfortable researching industry-specific nuances (especially the wine industry). Key Responsibilities Lead product strategy and requirements for a new custom-built platform replacing legacy Java/Spring systems. Deeply understand legacy workflows, logic, integrations, and business rules to inform the modern platform design. Partner with engineers, architects, and stakeholders to define capabilities aligned to the future AWS environment. Conduct domain research, with emphasis on wine production, operations, and supply chain nuances, to translate into product insights. Run discovery workshops, user interviews, and requirements sessions with business partners. Produce clear, detailed product documentation: user stories, acceptance criteria, workflows, roadmaps, and feature definitions. Bridge business needs and technical implementation; serve as the voice of the customer to engineering. Collaborate cross-functionally across ERP, SAP, and operational systems ensuring alignment with enterprise data and process flows. Participate in key onsite meetings and customer sessions as needed. Required Qualifications 5+ years as a Technical Product Manager in custom software development environments. Strong experience in process manufacturing, ideally with exposure to food/beverage or similar industries. Ability to analyze and reverse-engineer legacy systems to define future-state requirements. Familiarity with AWS, modern cloud architectures, and platform modernization initiatives. Background working with SAP or other ERP systems and understanding operational data flows. Demonstrated ability to translate complex business processes into well-defined product requirements. Excellent communication skills, able to engage business partners and technical teams effectively. Local or within reasonable travel distance to Modesto, CA for key onsite sessions. Nice to Have Experience in wine or alcohol beverage operations, logistics, or production cycles. Exposure to modernization from legacy Java frameworks to cloud-native systems. Prior work with manufacturing execution systems (MES) or plant-floor applications.
$117k-155k yearly est. 5d ago
Technical Product Manager
Addison Group 4.6
Los Angeles, CA jobs
Title: Technical Product Manager Duration: 3-6 Month Contract-to-Hire Compensation: $75-$90/hr Benefits: Eligible for medical, dental, vision, and 401(k) About the Role We're partnering with a fast-growing, high-profile consumer brand in the fashion and lifestyle space to find a Technical Product Manager who will own and modernize the entire returns ecosystem across ecommerce and retail. This is a hands-on role focused on backend integrations and operational efficiency. What You'll Do Lead end-to-end returns workflows (RMA → refund → restock) Build and optimize integrations across Narvar, Shopify, OMS, ERP (NetSuite), and 3PLs Reduce manual effort and increase automation for returns Collaborate with engineering, operations, finance, and CX teams Drive process improvements and troubleshoot data flow issues What We're Looking For 5-7+ years in Technical Product Management Strong experience in ecommerce or retail systems Hands-on with Narvar or similar returns platforms Familiarity with Shopify, OMS, NetSuite, 3PL integrations Bonus: Experience with Celigo or other middleware, reverse logistics strategy, and high-growth consumer brands Why You'll Love This Work with a globally recognized, innovative brand Opportunity to own a critical function and make a measurable impact Hybrid flexibility with a collaborative, fast-paced environment Interested? Apply now or message me for details. (Must be West Coast-based and open to occasional travel to Los Angeles.) Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
$75-90 hourly 1d ago
Product Manager, Planning Systems
Addison Group 4.6
Los Angeles, CA jobs
Title: Product Manager, Planning Systems Compensation: $165K-$180K + 100% paid healthcare, 401(k) match, unlimited PTO About the Role: We're looking for a hands-on Product Manager to own the strategy, roadmap, and execution of enterprise planning systems, with a strong focus on Oracle Planning implementation. You'll lead integrations, optimize workflows, and partner with cross-functional teams to deliver advanced planning capabilities for a fast-growing retail brand. Key Responsibilities: Serve as the primary owner for Planning & Allocation platforms Drive Oracle Planning implementation and integration with ERP and data systems Collaborate with Planning, Merchandising, and Analytics teams to enhance automation and data integrity Manage incidents, lead post-mortems, and improve platform stability Draft product specs and user stories using Agile methodologies What We're Looking For: 3-5 years as a Product Manager or Systems Analyst in Planning systems Hands-on experience with Oracle Planning Strong understanding of retail/CPG planning processes Experience with SaaS platforms and system integrations Perks & Benefits: 100% Company Paid Healthcare Fertility benefits, 401(k) match, unlimited PTO Free catered lunches, dog-friendly office, swag giveaways Annual holiday & summer parties Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
$165k-180k yearly 1d ago
Product Manager
Brooksource 4.1
Atlanta, GA jobs
Contract to Hire Hybrid Onsite & Remote We are seeking a Sr. Product Manager, Ops to support our client's enterprise Product Organization. The purpose for this role is to support Product Managers in the field with training, end-to-end planning support, tooling and analytics support. We are looking for someone who is a strong advocate for Product Management and is willing to evangelize and coach across an enterprise that is leaning into Product Management practices. Preferred qualifications: 5-8+ years of Product Management or related experience. Ideally would have experience in a Product Ops environment/role. Experience creating, developing, and shepherding execution of strategy and roadmap for assigned product features. Works on minimal viable product using agile methodology. Experience interfacing with business stakeholders and technical teams to define, gather, and document requirements for product design and development. Experience building business cases, formulating KPI's, launching product features to market, and measuring business outcomes. Experience with end-to-end planning on a quarterly basis and capable of managing financial management process. Exposure to Product Management tooling like Jira/Jira Align and Planview Any CX or data experience would be highly preferred SAFe experience would be highly preferred Responsibilities Primary purpose is to support Product Managers in the field with best-in-class Product coaching and access to tooling and analytics. Will help create and drive the end-to-end product planning process on a quarterly basis. Will help build analytics tools for Product Managers via tableau and work with analytics team on driving insights. Ensures IT products and features align with enterprise goals, including driving sales, improving efficiencies, and enhancing customer satisfaction. Documents, reviews, and ensures that all quality and change control standards are met. Makes product decisions that drive value, including identifying issues, obstacles, and dependencies associated with product features and enhancements. Provides regular updates to leadership on product progress. Collaborates with various product stakeholders to identify roadblocks and resolve issues.
$83k-112k yearly est. 2d ago
Financial Product Manager
Trident Consulting 3.6
Richardson, TX jobs
Trident Consulting is seeking a " Product Manager - Financial " for one of our clients in " Richardson (Texas)/ Chicago (Illinois)”. A global leader in business and technology services Job Title: Product Manager - Financial Type: Contract Rate: $65 to $70/hr As a leader in the Product Management team you will engage with key stakeholders across business, product, engineering, and brand teams to develop, prioritize and own a part of the product roadmap. You will drive the agile development process to deliver new features and functionality, identifying and measuring key metrics to ensure a best-in-class customer experience across our web and mobile properties. This is an opportunity to make an impact in the industry - delivering value to the customer through delightful UX and thoughtfully curated features. In this role, you will join a team committed to superior customer experience, operating at a fast pace to enhance the US Deposits product line. HOW YOU WILL FULFILL YOUR POTENTIAL · Responsible for the end-to-end product life cycle. This includes: market needs, product vision and strategy, roadmap creation and communication, requirements gathering, function specification all the way through to customer enablement and success · Manage cross functional teams to define and design differentiated products and experiences across the customer cycle. · Define feature development, build consensus among stakeholders and partner with engineers and designers to deliver high quality experiences · Analyze quantitative and qualitative customer feedback to inform product strategy and pipeline development · Research industry trends and features to develop and pitch recommendations for the product roadmap · Define new features to be built, write user stories and acceptance criteria and groom stories with developers and designers · Collaborate with other product managers and designers to ensure cohesiveness of the overall customer experience · Interface with our customers to build delightful experiences · Own and drive a product roadmap to meet business goals, achieve key performance indicators and provide a world-class customer experience Fraud Detection : Experience with Fraud Analytics or Investigations space within Financial Services industry Experience with various alerting and monitoring tools, developing navigation and review requirements, and designing up process flows. Understands what fraud typologies and industry best practices are in fraud prevention, detection and remediation spaces Able to think holistically, possess curiosity, and can articulate the trade off actions may have between risk and impact on the customer experience. Money Movement and ACH Transfers: Establish and articulate the vision and strategic roadmap for ACH and other money movement products, aligning with overall business goals. Manage, groom, and prioritize the product backlog (epics, user stories, test cases) in an Agile environment to maximize value delivery. Serve as the liaison between business stakeholders, operations, legal, risk, compliance, and technology teams to ensure alignment and clear communication of requirements. Ensure products comply with regulatory requirements and industry rules, such as NACHA rules for ACH, and support fraud mitigation strategies. BASIC QUALIFICATIONS · 7+ years of product management experience in a fast-paced, agile product development environment · Experience managing cross functional teams and managing/launching successful products · Proven analytical skills and problem solving ability paired with meticulous attention to detail · Self-motivated and proactive team player who takes ownership of and accountability for projects · Strong organizational skills with an ability to effectively manage competing priorities · Proficiency in money movement and fraud detection workflows. · Ability to communicate complex issues to a wide array of internal stakeholders · Desire to work in a fast-paced environment, consistently adhering to strict deadlines and evolving priorities · Bachelors/Undergraduate Degree PREFERRED QUALIFICATIONS · 3-5 years experience in Financial Services industry · Masters/MBA preferred · Experience owning a product roadmap · Experience with customer-facing communications · Experience with building consensus across three lines of defense · Experience with customer account services (preferably deposit accounts) Trident Consulting is a premier IT staffing firm providing high-impact workforce solutions to Fortune 500 and mid-market clients. Since 2005, we've specialized in sourcing elite technology and engineering talent for contract, direct hire, and managed services roles. Our expertise spans cloud, AI/ML, cybersecurity, and data analytics, supported by a 3M+ candidate database and a 78% fill ratio. With a highly engaged leadership team and a reputation for delivering hard-to-fill, niche talent, we help organizations build agile, high-performing teams that drive innovation and business success. Learn more: tridentconsultinginc.com. Some of our recent awards include: Trailblazer Women Award 2025 by Consulate General of India in San Francisco. Ranked as the #1 Women Owned Business Enterprise in the large category by ITServe. Received the TechServe Excellence award
$65-70 hourly 1d ago
Agentic AI Product Owner / Business Analyst
Net2Source 4.6
Denver, CO jobs
Role: Agentic Product Owner / Business Analyst Contract Role Summary: Product Owner or Experienced Business Analyst with experience of AI with Contact Center, Customer Service and Telecom background to define and champion the Contact center transformation Required Qualifications: 5+ years in product management or ownership within telecom or contact center environments. Understanding of AI technologies and their application in customer service. Hands-on exposure to omnichannel customer engagement strategies. Excellent communication and stakeholder management. Collaborate with business leaders, IT teams, and vendors to ensure alignment on project objectives Strong analytical and problem-solving abilities. Nice to have: Experience with Google CES Best Regards, Bismillah Arzoo (AB)
$84k-117k yearly est. 5d ago
Workday Product Manager
Mindlance 4.6
Richmond, VA jobs
We are seeking a highly motivated Workday Benefits Product Manager to join the Associate Well-Being Experience Product Team. This role is responsible for leading the Benefits product portfolio, driving platform innovation, and delivering seamless, employee-centered experiences. The ideal candidate will focus on enhancing the associate experience through scalable solutions, strong stakeholder collaboration, and continuous platform optimization. Key Responsibilities Lead and manage the Benefits product portfolio with a focus on attracting, engaging, and retaining key talent. Identify, validate, and prioritize platform opportunities by working closely with users, business stakeholders, and technical teams. Drive the design and implementation of scalable and robust experiences for Benefits Open Enrollment. Translate business needs into clear product requirements, backlog items, and roadmaps. Partner with HR, Technology, and Vendor teams to ensure smooth delivery and adoption of new features. Monitor product performance, user feedback, and platform metrics to continuously improve the associate experience. Support configuration, testing, and rollout of new features and enhancements. Required Qualifications Experience as a Product Manager, Product Owner, or Business Analyst supporting HR/Benefits or employee experience platforms. Strong understanding of employee benefits processes and open enrollment workflows. Experience working with enterprise platforms such as Workday or similar HR/HCM systems (preferred, not required). Ability to collaborate effectively with cross-functional teams in a fast-paced environment. Strong analytical, documentation, and communication skills. Preferred Qualifications Hands-on experience with Workday Benefits or other large-scale HR systems. Experience supporting platform enhancements, integrations, or digital transformation initiatives. Experience working in Agile or SAFe environments. EEO: MindLance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.
$81k-108k yearly est. 5d ago
Google Cloud Product Manager
Themesoft Inc. 3.7
Denver, CO jobs
Role: Google Cloud Product Manager Experience: 10 +years ) Industry: Telecommunications & Mass Media Lead the strategy, development, and delivery of Google Cloud-based products and services, driving innovation and operational excellence across a large-scale telecom and media enterprise. Spearhead the Cloud Center of Excellence (CoE), ensuring alignment with business goals and technology roadmaps. Key Responsibilities: Define and execute product vision and roadmap for Google Cloud solutions. Lead cross-functional teams across engineering, operations, and business units. Manage the Cloud CoE, establishing best practices, governance, and reusable frameworks. Collaborate with stakeholders to identify opportunities for cloud transformation. Ensure scalability, security, and performance of cloud-native applications. Monitor product KPIs and drive continuous improvement. Qualifications: 10+ years in product management, with 5+ years in cloud technologies. Proven leadership in CoE setup and governance. Deep expertise in Google Cloud Platform (GCP) services (e.g., BigQuery, Kubernetes, App Engine). Strong understanding of telecom/media business models and digital transformation. Excellent communication and stakeholder management skills.
$82k-110k yearly est. 5d ago
Google Cloud Product Manager
Themesoft Inc. 3.7
Denver, CO jobs
Themesoft Inc. is a global IT solutions provider and a Woman‑Owned Minority Business Enterprise headquartered in Dallas, TX. With a strong presence across the US, Canada, India, Singapore, and Brazil, we specialize in digital transformation, consulting, and workforce solutions across diverse industries. We are currently looking for a tech-savvy and results-driven professional for one of our leading clients. If you're passionate about technology and looking to grow in a dynamic, fast-paced environment, this could be the perfect fit for you! Google Cloud Product Manager Experience: 10 +years Location: Denver, CO (Onsite Position) Long term Contract Job Summary: Lead the strategy, development, and delivery of Google Cloud-based products and services, driving innovation and operational excellence across a large-scale telecom and media enterprise. Spearhead the Cloud Center of Excellence (CoE), ensuring alignment with business goals and technology roadmaps. Key Responsibilities: Define and execute product vision and roadmap for Google Cloud solutions. Lead cross-functional teams across engineering, operations, and business units. Manage the Cloud CoE, establishing best practices, governance, and reusable frameworks. Collaborate with stakeholders to identify opportunities for cloud transformation. Ensure scalability, security, and performance of cloud-native applications. Monitor product KPIs and drive continuous improvement. Qualifications: 10+ years in product management, with 5+ years in cloud technologies. Proven leadership in CoE setup and governance. Deep expertise in Google Cloud Platform (GCP) services (e.g., BigQuery, Kubernetes, App Engine). Strong understanding of telecom/media business models and digital transformation. Excellent communication and stakeholder management skills. Regards, _______________________ Parthasarathy K Lead Recruiter Work: ************ Ext: 306,Direct: ************ ********************** Themesoft Inc |Themesoft Jobs
$82k-110k yearly est. 3d ago
Product Manager
Softworld, a Kelly Company 4.3
Los Angeles, CA jobs
Title: Product Manager - Human Capital & Time Management Applications Employment Type: Direct Hire Schedule: Monday-Friday, 8:00 AM - 5:00 PM Industry: Healthcare / Medical Enterprise / Higher Education Position Summary The Product Manager for Human Capital and Time Management Applications serves as a strategic partner between IT and Human Resources, ensuring HR technologies fully support organizational goals. This role manages the full lifecycle of HR applications-potentially including Workday, Kronos, and HealthStream-and is responsible for leading system enhancements, supporting application functionality, and delivering high-value digital solutions. The Product Manager oversees application roadmaps, leads cross-functional project initiatives, and ensures HR systems operate efficiently and securely. Key Responsibilities Lead the development, configuration, and continuous improvement of HR applications, ensuring quality, stability, and alignment with business objectives. Partner with HR and IT stakeholders to gather requirements, define product strategy, and implement solutions that enhance workforce management, scheduling, credential tracking, and timekeeping processes. Support identity management initiatives across employees and non-employees, ensuring proper access controls and compliance. Manage full project lifecycles, including planning, execution, communication, and delivery, using Agile and ITIL-based methodologies. Oversee application support teams, including developers, analysts, and integration engineers; provide leadership, direction, and professional development. Evaluate and recommend digital application and integration solutions that support long-term enterprise strategy. Lead presentations, workshops, and communication efforts with leadership groups and end users. Collaborate with procurement and cross-functional teams on system selection, RFPs, vendor evaluation, and contract support. Monitor data integrity, service delivery performance, and system reliability; implement corrective actions and process improvements. Maintain strong relationships with business partners to promote best practices and support data-driven decision making. Participate in organizational initiatives, strategic planning, and enterprise-wide digital transformation efforts. Minimum Qualifications Bachelor's degree in Information Technology, Business, Project Management, or a related field. Minimum 5 years of experience in a healthcare environment. Minimum 5 years supporting and configuring HRIS systems, with strong knowledge of HR processes and data management. Proven experience implementing or re-engineering: Scheduling and timekeeping systems Credential management processes Identity management programs At least 3 years of experience managing senior-level stakeholders and leading technology teams. Hands-on experience with project management, including planning, execution, oversight, and software delivery methodologies. Knowledge of ITIL framework and SDLC processes. Strong business acumen, analytical skills, and ability to operate as a consultant/facilitator. Experience presenting to large groups and guiding strategic discussions. Familiarity with Agile Project Management practices. Preferred Skills Expertise with Workday, Kronos, and HealthStream. Strong stakeholder communication and business relationship management skills. Requirements gathering, data analysis, and service delivery management. Ability to quickly learn new applications and adapt to evolving business needs. Understanding of identity management and compliance requirements. Additional Details Occasional onsite visits may be required for orientation, hardware pickup, team events, or major go-live activities (2-4 days per year). Business casual environment, with 2-3 rounds of interviews (video/Teams).
$110k-144k yearly est. 2d ago
Digital Product Manager
Robert Half 4.5
Torrance, CA jobs
Robert Half's client is looking for an experienced Digital Product Manager to lead the strategy and execution of enterprise-level web applications in a highly structured corporate environment. The right candidate will have deep experience managing the full product lifecycle for web-based or mobile platforms, ideally in a .NET or Salesforce environment. Previous experience working with payment systems and within Fortune 500 companies is mandatory. Responsibilities: Own and drive delivery across Product and Operations teams for web-based or mobile applications Translate business requirements into clear, actionable user stories and technical specifications Manage the product development lifecycle from concept through launch, including post-launch analysis and iteration Lead projects from scratch, creating scalable, enterprise-grade digital experiences Integrate Agent Console workflows and ensure alignment with support infrastructure Work within a .NET or Salesforce ecosystem to guide development teams and inform technical decisions Build features that incorporate complex payment processing systems, ensuring security and compliance Collaborate with UX/UI, engineering, QA, and business stakeholders to align on priorities and deliverables Measure product performance and iterate based on data-driven insights and KPIs Required Skills & Experience: 5+ years of experience as a Digital/Product Manager with a focus on web applications or mobile applications Deep understanding of building and scaling web or mobile platforms in a structured enterprise environment Strong familiarity with .NET or Salesforce as core product environments Hands-on experience with payment platforms, including transaction workflows and regulatory compliance (e.g., PCI) Must have experience working in Fortune 500 organizations Expertise in Agent Console or equivalent operational workflow platforms Strong written and verbal communication skills; proven ability to manage cross-functional stakeholders Experience creating technical documentation and managing backlogs in Agile/Scrum environments Nice to Have: Experience with user behavior analytics platforms like Google Analytics, Mixpanel, or Amplitude Familiarity with enterprise CMS or e-commerce platforms Knowledge of accessibility and web performance best practices Location: Torrance, CA (Onsite 4 days a week). Candidates must be local to Los Angeles Duration: 6 months, Contract to Hire
$99k-139k yearly est. 5d ago
Product Manager
The HT Group 4.4
Austin, TX jobs
*This is a full-time, direct hire opportunity. Our client is located in Austin, TX and ideally we are looking for someone in the local area; however, they are open to remote for the right person. Overview We're looking for a Product Manager to help support and grow our newly launched SaaS platform. This role is ideal for someone who enjoys talking with customers, understanding their needs, and translating that feedback into clear direction for technical teams. You'll work closely with engineering, design, sales, and support to help shape features, improve the product, and ensure we're delivering real value. Key Responsibilities Meet with customers to understand their needs and share insights with internal teams. Support the development and maintenance of the product roadmap. Gather user feedback and help identify opportunities for improvement. Write clear user stories, requirements, and acceptance criteria. Work with engineering and design to ensure features are delivered on time and meet expectations. Assist with user research, market research, and competitive analysis. Participate in sprint planning, backlog grooming, and release preparation. Help track product performance and use data to support decision-making. Support go-to-market activities, including documentation and internal training. What We're Looking For 3-5+ years of experience in product management Strong communication and problem-solving skills Experienced and comfortable meeting with customers and translating feedback into actionable insights. Ability to work with both technical and non-technical teams. Prior experience with SaaS products. #TECHIND
$84k-118k yearly est. 1d ago
Product Manager - Conversational AI & Customer Experience
Trident Consulting 3.6
Rosemead, CA jobs
Trident Consulting is seeking a "Product Manager - Conversational AI & Customer Experience" for one of our client in "Rosemead, CA”. A global leader in business and technology services. Title: Product Manager - Conversational AI & Customer Experience Location: Rosemead, CA (Hybrid - Tue/Wed Onsite) Pay Rate: $60/hr - $70/hr on W2 Experience: 7-10 years Hours: 40 hrs/week (Total 2,088 hrs) Key Responsibilities Lead the shift from call deflection to zero-touch problem resolution. Own voice and chat conversational experiences end-to-end. Design complex conversational logic flows that handle ambiguity and multi-step reasoning. Create and refine system prompts/personas for empathy, clarity, and brand tone. Define agentic design elements: API triggers, business rules, and automated actions. Conduct transcript forensics to identify hallucinations, misunderstandings, or friction points. Drive requirement updates, A/B tests, and ongoing conversational optimizations. Collaborate with vendors and internal teams to evolve IVA + Chat platform capabilities. Required Qualifications 5+ years in product management, conversational design, or digital customer experience. Experience with NLU tools: Amelia, SoundHound, Google CCA/Dialogflow, Amazon Lex, etc. Strong copywriting and linguistic skills to craft natural, human-like dialog. Strong analytical skills to interpret high-volume call data and pinpoint failure drivers. Proficiency with Visio, LucidChart, Miro, Voiceflow or similar flow-design tools. Preferred Qualifications Experience in regulated industries. Education/experience in Linguistics, UX Writing, or Psychology. Hands-on experience implementing GenAI/LLM features in enterprise environments. Trident Consulting is an award-winning IT/engineering staffing company founded in 2005 and headquartered in San Ramon, CA. We specialize in placing high-quality vetted technology and engineering professionals in contract and full-time roles. Trident shines in fulfilling niche/hard-to-fill technical positions, and our commitment is to deliver the best and brightest individuals in the industry for our clients' toughest requirements.
$60 hourly 2d ago
Product Manager, Data Anlaytics
Addison Group 4.6
Beverly Hills, CA jobs
Title: Product Manager (Data Analytics) Contract Duration: 6 months to start, with strong potential for extension Benefits: Eligible for medical, dental, vision, and 401(k) About the Company Join a high-growth luxury retail brand known for blending fashion-forward design with functionality. This is an exciting opportunity to work in a dynamic environment where innovation and customer experience are at the forefront. Role Overview We're seeking an experienced Product Manager with a strong background in B2C eCommerce and data analytics. This role will focus on site analytics and customer journey optimization, working closely with engineering and business teams to deliver data-driven solutions that enhance the digital experience/customer journey. Key Responsibilities Own product strategy for eCommerce initiatives with a focus on analytics and optimization. Analyze site performance and customer behavior to identify opportunities for improvement. Collaborate with engineering and business stakeholders to define requirements and deliver solutions. Utilize visualization tools to present insights and drive decision-making. Manage priorities and ensure alignment with overall business goals. Required Experience Proven experience as a Product Manager in a B2C environment. Strong data analytics expertise. Prior eCommerce (retail) experience. Proficiency with visualization tools such as Google Analytics, Heap, or Adobe Analytics. Preferred Experience Experience in high-growth retail or luxury brands. Familiarity with advanced analytics and optimization strategies. Why Join? This is a fantastic opportunity to work with a booming luxury retail brand and make a measurable impact on their digital strategy. If you thrive in fast-paced environments and love turning data into actionable insights, we'd love to hear from you. Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
$128k-170k yearly est. 2d ago
ServiceNow Product Owner
Vega Consulting Solutions, Inc. 4.1
Reston, VA jobs
Vega Consulting Solutions is Hiring! Product Owner with ServiceNow experience. This is a Contract to hire job opportunity, candidates must be eligible for hire and within a commutable distance to Reston, VA. Drives value to the business by building, managing and maintaining Product Backlog(s) in collaboration with IT teams, based on magnitude, scope and complexity. Represents the business to the team, and defines business value for them. Defines the details of what is being done and the overall scope of the project that builds the product offering. Ensures that acceptance criteria is well-defined. Plays a key role in shaping the direction of the product.in feature creation, user story writing and collaboratively innovating through Joint Application Development (JAD) and other brainstorming sessions. Job description: Product Owner will lead the efforts of defining the Product Backlogs by working closely with the team of Business Analysts, Architects, Technologists, SMEs, and business owners. Define the Product Roadmap and uses it along with the Product Vision to develop epics and features, and works with Business Analysts to create user stories that accurately reflect the desired product capabilities. Builds a Product Backlog and reviews it with business owners to determine business value and to assign priority. Determines the acceptance criteria and has the authority to accept or reject development team deliverables. Is accountable for the success of the product or component under their purview. Job requirement: 6 years of Product Ownership experience Must have recent ServiceNow CSM, ITSM experience. Knowledge of business and management principles., Advanced Strong Microsoft Office Suite ability., Advanced Knowledge of project planning and life cycle development., Advanced Excellent communication skills both written and verbal., Advanced Ability to recognize, analyze and solve a variety of problems., If you have strong Product Ownership and ServiceNow experience, pls select "Apply Now" and a Vega Staffing specialist will reach out to you.
$92k-119k yearly est. 3d ago
Senior Product Owner
Us Tech Solutions 4.4
Cleveland, OH jobs
We are seeking a highly skilled Product Owner to lead product vision, backlog management, and requirements definition for the new Transmission Utility squad. This team will play a key role in modernizing the file transmission architecture, supporting vendor integrations, improving throughput, and enabling transformation across our Lockbox and Remote Capture ecosystem. The ideal candidate combines business acumen, requirements expertise, excellent communication, and hands-on Agile delivery experience. This role requires someone who can own, prioritize, and drive the work end-to-end, ensuring the squad has clear user stories, acceptance criteria, and alignment for successful sprint execution. Key Responsibilities Backlog & Requirements Leadership Own the product backlog for Transmission Utility; ensure epics, features, and PBIs are clearly written, prioritized, and aligned with business goals. Write high-quality user stories with acceptance criteria that meet Definition of Ready (DOR). Break down complex business and technical needs into actionable requirements. Conduct backlog refinement sessions with engineering, QA, architecture, and stakeholders. Partner with BA, Tech Leads, and architects to define requirements for integrations with Deluxe, and other internal systems. Partner & Stakeholder Alignment Work closely with the Line of Business, UI/UX team, and vendors to ensure requirements accurately reflect needs and constraints. Translate business needs into clear deliverables for the engineering squad. Provide updates, demos, and insights to executives and cross-functional stakeholders. Agile Delivery & Process Discipline Serve as the primary liaison for the squad, ensuring delivery teams have clarity each sprint. Ensure adherence to Agile and release processes, including intake, refinement, sprint planning, and definition of done. Quickly identify risks or blockers, escalating appropriately. Work in alignment with Release Management to support deployments, warranty windows, and production readiness. Quality, Controls, and Continuous Improvement Ensure user stories and requirements support accurate QA test cases and traceability. Monitor delivery metrics and collaborate with engineering to improve throughput. Promote strong controls around requirements, release protocols, and governance. MANDATORY QUALIFICATIONS 5-7 years of experience as a Product Owner, Product Manager, or senior Business Analyst with direct responsibility for writing requirements. Demonstrated ability to write high-quality user stories, acceptance criteria, and process flows. Strong understanding of Agile frameworks (Scrum, SAFe, Kanban). Strong communication skills-able to translate between business and technology. Experience partnering with cross-functional teams and vendors. Product Owner certification (CSPO, PSPO, PMPO, or equivalent). Preferred Qualifications Experience supporting system migration, fintech, banking, payments, or data-heavy application work. Experience with Lockbox, Remote Capture, or payments transmission systems. Experience working with offshore teams. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Nil Mukherjee Email: ************************** Job ID: 25-54352
$101k-135k yearly est. 4d ago
Product Analyst
Us Tech Solutions 4.4
Charlotte, NC jobs
Employment Type :- W2 Job Title: Product Analyst Duration: 12 Months Contract (Possible extension or conversion) Responsibilities: • Partner with the product owner to build business visibility through reports, processes, presentations, and other communication channels • Assist with user research and story writing • Obtain knowledge of and ability to perform any of the following key activities within a product team: process mapping, value stream mapping, process analysis, process design, methods development, performance standards & metrics development, ROI analysis • Develop and execute quality assurance plans • Support change management functions to ensure successful implementation of work • Collaborate with product team to understand opportunities for continuous improvement initiatives and potential areas to gain efficiencies or cost savings • Utilize data to help teams develop and implement solutions • Help keep teams on track by ensuring outcome measurement • Work with enterprise partners to build empathy and understanding about our audience • Help consolidate user feedback, user research, employee feedback, etc. • Must be comfortable interacting and reaching out to various leaders at *** and, at times, managing expectations across multiple business units at once • Be comfortable thinking quickly on your feet • Build rapport quickly with key leaders across the company • Work through ambiguity and be a self -starter who can easily set own deadlines and expectations for accomplishing key deliverables • Feel comfortable presenting and representing working software in front of large audiences • Eager to learn and ready to navigate complex landscape of products and services within *** Required/Basic Qualifications: • Bachelors degree; in addition to required degree, six (6) years related work experience • In lieu of Bachelors degree(s) AND 6 year(s) related work experience listed above, High School/GED AND 10 year(s) related work experience Name :- Vishal Singh Email :- ********************************** Job ID :- 25-53179 About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$65k-91k yearly est. 2d ago
Product Manager
Mindlance 4.6
Urbandale, IA jobs
Product Cybersecurity Program Manager Contract- 24 Months Urbandale, IA Skills and Experience: • 5+ years of building successful products in a program management or systems role • Excellent communication and interpersonal skills, with proven ability to take initiative and build strong, productive relationships • Excellent written and verbal communication skills with ability to inspire and rally a team • Don't need to write software, but technical enough to engage with engineers directly • Basic product knowledge of off-highway agriculture and construction vehicles or related harsh environment vehicles. • Knowledge in basic engineering principles, theory and practice as well as product knowledge. Has a good understanding of the principles and can independently use the knowledge. • Experience in the hardware or software design of an embedded controller product or system. • Understanding of embedded security (secure boot, HSM, cryptographic key lifecycle). • Expertise in vulnerability assessment and penetration testing methodologies. • Knowledge of compliance frameworks and regulatory requirements for connected machinery. “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
$71k-94k yearly est. 5d ago
Director, Product Management
Concentrix 4.2
Technical product manager job at Concentrix
Home (***************************** »Job Details **Director, Product Management** Information Technology Other Language English Apply Now (************************************************************************************************************************* **Summary** We're Concentrix. A new breed of tech company - Human-centered. Tech-powered. Intelligence-fueled. We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents. Our game-changers: * Challenge Conventions * Deliver outcomes unimagined * Create experiences that go beyond WOW If this is you, we would love to discuss career opportunities with you. In our Concentrix Global Products Organization, we deliver industry-leading SaaS software and services tailored to meet the evolving needs of customers worldwide. With a commitment to excellence and innovation, we empower our clients to thrive in an ever-changing landscape. We are seeking an exceptional Director of Product to lead and champion our next-generation Conversational and Generative AI tools. This role requires a visionary Product Leader with a proven track record in startup environments, strategic innovation, and the execution of transformative product roadmaps. **Description** Concentrix is currently looking for a Director, Product Management. We are looking for someone who has played pivotal roles in high-growth B2B SaaS startups, contributing to their success and even leading them to IPO. Your experience in making impactful product decisions in disruptive industries showcases your strong product and business acumen. A natural leader, you excel at guiding and mentoring a team of senior product managers and designers, helping them achieve their professional goals. You will work closely with our VP of AI and the Leadership Team to set product directions across various lines, ensuring quarterly roadmaps align with strategic priorities. Collaborating effectively with Engineering, Sales, Marketing, Customer Support, Operations, and People teams, you will drive cohesion and alignment across the organization. With a passion for Generative AI, you will serve as a dedicated product advocate from the outset, inspiring innovation and excellence. **In This Position You Will Have the Following Responsibilities** + **Shape Product Strategy:** Develop and influence the long-term vision, strategy, objectives, and performance metrics for our products. + **Redefine Product Function** : Overhaul and enhance the product function, clarifying its responsibilities, inter-team interactions, and growth trajectory. + **Facilitate Execution:** Collaborate with cross-functional partners to establish effective collaboration models and processes that enhance execution speed and efficiency. + **Foster Alignment:** Build consensus among product teams and cross-functional leaders through clear communication and strategic influence. + **Lead and Develop Teams:** Inspire, coach, and mentor our team of Product Managers and Product Designers, driving their growth and performance. + **Drive AI Innovation:** Guide the future use of core AI technologies in our products, impacting global customers and employees. **Qualifications** + Over 12 years of experience in Product Management. + At least 5 years of leading a Product Team in a fast-growing startup, managing teams of more than 5 product managers. + Proven experience in scaling products from startup to over $100M in revenue. + Demonstrated success in delivering a cohesive product vision and solving complex challenges creatively. + Capable of acting as a player/coach, balancing hands-on involvement with team leadership. + Collaborative and low-ego, valuing trust and open communication within teams. + Skilled in attracting, developing, and retaining a high-performing Product Team. + Proficient in bridging business and technical aspects to meet customer needs effectively. + Empathetic towards writers, marketers, and business owners, understanding the nuances of creative content development. + Strong leadership and communication skills, adept at managing stakeholder expectations across all organizational levels. + Experience with Conversational AI products is advantageous. The base salary range for this position is $150,000 - 210,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility. The deadline to apply for this position is 12/1/2025
$150k-210k yearly 6d ago