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Concentrix offers a wide range of salaries that reflect the diverse roles within the organization. The average salary across all positions is approximately $33,079, but this figure masks significant variations based on job function and location. For example, technical advisors receive the highest average salary at $118,494, showcasing the premium placed on specialized, technical roles.
In contrast, entry-level positions such as lead generators earn significantly less, averaging around $24,565. This disparity emphasizes how experience and skill level directly impact earnings. In addition, the business development department stands out with an average salary of $106,795, while customer service roles lag behind with averages of about $28,759.
Geographically, salaries are often higher in states like California due to the increased cost of living and competitive job market. Understanding these salary dynamics can help potential employees make informed career decisions and align their expectations accordingly.
The highest paying jobs at Concentrix are technical advisor, technical support advisor, subject matter expert, and team manager. Technical advisor jobs at Concentrix earn an average yearly salary of $118,494, Concentrix technical support advisor jobs average $99,158, and Concentrix subject matter expert jobs average $96,345.
The lowest paying Concentrix roles include lead generator and social worker lead. Concentrix lead generator average salary is $24,565 per year. So while the average Concentrix salary is $33,079 there is a big variation in pay depending on the role.
| Rank | Job title | Average Concentrix salary | Hourly rate |
|---|---|---|---|
| 1 | Technical Advisor | $118,494 | $56.97 |
| 2 | Technical Support Advisor | $99,158 | $47.67 |
| 3 | Subject Matter Expert | $96,345 | $46.32 |
| 4 | Team Manager | $80,024 | $38.47 |
| 5 | Quality Assurance Analyst | $78,892 | $37.93 |
| 6 | Quality Analyst | $73,717 | $35.44 |
| 7 | Corporate Recruiter | $73,571 | $35.37 |
| 8 | Team Leader | $72,662 | $34.93 |
| 9 | Operations Manager | $71,659 | $34.45 |
| 10 | Account Executive | $61,122 | $29.39 |
| 11 | Operation Supervisor | $56,272 | $27.05 |
| 12 | Performance Coach | $40,799 | $19.61 |
| 13 | Technician Support Tier | $37,272 | $17.92 |
| 14 | Medical Claims Processor | $33,155 | $15.94 |
| 15 | Claim Processor | $31,918 | $15.35 |
| 16 | Customer Service Representative | $28,946 | $13.92 |
| 17 | Patient Care Advocate | $28,441 | $13.67 |
| 18 | Call Center Representative | $27,844 | $13.39 |
| 19 | Call Center Agent | $27,056 | $13.01 |
| 20 | Sales Associate | $26,900 | $12.93 |
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Concentrix pays the highest salaries in California due to higher costs of living and competition in the state.
| Rank | State | Average Concentrix salary | Hourly rate |
|---|---|---|---|
| 1 | California | $40,145 | $19.30 |
| 2 | Alaska | $38,725 | $18.62 |
| 3 | Massachusetts | $37,974 | $18.26 |
| 4 | District of Columbia | $37,699 | $18.12 |
| 5 | New York | $37,665 | $18.11 |
| 6 | Connecticut | $35,806 | $17.21 |
| 7 | Hawaii | $35,596 | $17.11 |
| 8 | Colorado | $35,159 | $16.90 |
| 9 | Delaware | $34,635 | $16.65 |
| 10 | Arizona | $34,538 | $16.60 |
| 11 | Wisconsin | $34,416 | $16.55 |
| 12 | Illinois | $34,047 | $16.37 |
| 13 | Pennsylvania | $33,286 | $16.00 |
| 14 | Michigan | $33,104 | $15.92 |
| 15 | Iowa | $32,612 | $15.68 |
| 16 | Idaho | $32,558 | $15.65 |
| 17 | Kansas | $32,538 | $15.64 |
| 18 | Indiana | $32,379 | $15.57 |
| 19 | Ohio | $32,296 | $15.53 |
| 20 | Missouri | $32,063 | $15.41 |
| Rank | Location | Average Concentrix salary | Hourly rate |
|---|---|---|---|
| 1 | Fremont, CA | $40,907 | $19.67 |
| 2 | Olympia, WA | $40,269 | $19.36 |
| 3 | Boston, MA | $37,912 | $18.23 |
| 4 | Albany, NY | $37,886 | $18.21 |
| 5 | Juneau, AK | $37,834 | $18.19 |
| 6 | Washington, DC | $37,690 | $18.12 |
| 7 | Hillsboro, OR | $37,088 | $17.83 |
| 8 | Hartford, CT | $36,065 | $17.34 |
| 9 | Trenton, NJ | $36,011 | $17.31 |
| 10 | Ann, MN | $35,752 | $17.19 |
| 11 | Urban Honolulu, HI | $35,696 | $17.16 |
| 12 | Providence, RI | $35,041 | $16.85 |
| 13 | Concord, NH | $35,036 | $16.84 |
| 14 | Pueblo, CO | $34,987 | $16.82 |
| 15 | Appleton, WI | $34,616 | $16.64 |
| 16 | Ajo, AZ | $34,549 | $16.61 |
| 17 | Carson City, NV | $34,528 | $16.60 |
| 18 | Ira, VT | $34,524 | $16.60 |
| 19 | Dover, DE | $34,330 | $16.50 |
| 20 | Jud, ND | $34,224 | $16.45 |
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Salaries at Concentrix vary depending on the department you work in. Concentrix salaries in the business development department are the highest with an average salary of $106,795. Employees in the engineering department at Concentrix receive relatively high salaries as well, with an average salary of $91,951 per year. Departments that don't pay as well at Concentrix include the customer service and the non profit/government organizational functions, with employees earning average salaries of $28,759 and $30,956, respectively.
| Rank | Department | Average Concentrix salary | Hourly rate |
|---|---|---|---|
| 1 | Business Development | $106,795 | $51.34 |
| 2 | Engineering | $91,951 | $44.21 |
| 3 | Plant/Manufacturing | $62,014 | $29.81 |
| 4 | IT | $52,505 | $25.24 |
| 5 | Retail | $42,498 | $20.43 |
| 6 | Sales | $37,684 | $18.12 |
| 7 | Non Profit/Government | $30,957 | $14.88 |
| 8 | Customer Service | $28,759 | $13.83 |
| Rank | Position | Average Concentrix salary | Hourly rate |
|---|---|---|---|
| 1 | Technician Support Tier | $37,272 | $17.92 |
| 2 | Technical Support Technician | $29,002 | $13.94 |
| 3 | Customer Service Representative | $28,946 | $13.92 |
| 4 | Patient Care Advocate | $28,441 | $13.67 |
| 5 | Call Center Representative | $27,844 | $13.39 |
| 6 | Lead Abatement Worker | $27,501 | $13.22 |
| 7 | Call Center Agent | $27,056 | $13.01 |
| 8 | Customer Service Agent | $26,870 | $12.92 |
| Rank | Position | Average Concentrix salary | Hourly rate |
|---|---|---|---|
| 1 | Technical Support Advisor | $99,158 | $47.67 |
| 2 | Cisco Network Engineer | $81,812 | $39.33 |
| 3 | Systems Administrator | $79,251 | $38.10 |
| 4 | Windows System Administrator | $79,206 | $38.08 |
| 5 | Information Technology Specialist | $77,731 | $37.37 |
| 6 | Home Advisor | $40,921 | $19.67 |
| 7 | Claims Benefit Specialist | $38,960 | $18.73 |
| 8 | Help Desk Representative | $30,666 | $14.74 |
| 9 | Technical Support Technician | $29,002 | $13.94 |
| 10 | Information Systems Technician | $28,523 | $13.71 |
| Rank | Position | Average Concentrix salary | Hourly rate |
|---|---|---|---|
| 1 | Account Executive | $61,122 | $29.39 |
| 2 | Account Manager | $51,335 | $24.68 |
| 3 | Sales Representative | $49,889 | $23.99 |
| 4 | Business Development Representative | $37,174 | $17.87 |
| 5 | Licensed Insurance Agent | $35,638 | $17.13 |
| 6 | Billing Specialist | $31,202 | $15.00 |
| 7 | Lead Abatement Worker | $27,501 | $13.22 |
| 8 | Sales Agent | $26,845 | $12.91 |
| 9 | Lead Generator | $24,566 | $11.81 |
Average salaries at Concentrix competitors, like TTEC, eCoast Marketing, and Affinion Group, vary. TTEC employees earn the highest salaries, with an average yearly salary of $60,196. The average salary at eCoast Marketing is $56,674 per year, and the average salary at Affinion Group is $39,944 per year.
| Rank | Company name | Zippia score | Average salary |
|---|---|---|---|
| 1 | TTEC | 4.4 | $60,196 |
| 2 | eCoast Marketing | 3.9 | $56,674 |
| 3 | cxLoyalty | 4.7 | $39,944 |
| 4 | Career Connections | 3.9 | $39,349 |
| 5 | BCG BrightHouse | 4.2 | $33,252 |
| 6 | Sutherland | 4.3 | $33,141 |
| 7 | ibex | 4.5 | $32,537 |
| 8 | TRG - The Resource Group | 4.6 | $31,736 |
| 9 | VXI | 4.2 | $30,949 |
| 10 | Skybridge Americas | 4.5 | $30,658 |
| 11 | Fusion Contact Centers, LLC | 4.4 | $30,472 |
| 12 | APAC Customer Services | 4.6 | $30,100 |
| 13 | FCR | 4.3 | $29,890 |
| 14 | Alorica | 4.1 | $29,418 |
| 15 | Advanced Call Center Technologies | 4.1 | $29,374 |
| 16 | SITEL | 4.3 | $29,197 |
| 17 | Teleperformance USA | 4.2 | $29,134 |
| 18 | SYKES | 3.9 | $28,989 |
| 19 | Telvista US | 3.8 | $28,804 |
| 20 | teleNetwork | 4.3 | $26,867 |
| Job | Location | Date added | Salary |
|---|---|---|---|
| Active Directory Customer Engineer | Jackson, MS | 06/28/2025 | $91,000 |
| Director, Global Sales Support | Tallahassee, FL | 06/28/2025 | $140,200 |
| Associate, Marketing Solutions (*) | Carson City, NV | 06/28/2025 | $39,653 |
| Director, Global Sales Support | Frankfort, KY | 06/28/2025 | $140,200 |
| Associate, Marketing Solutions (*) | Saint Paul, MN | 06/28/2025 | $39,653 |
Paid time off
Work from home opportunities
Management not trustworthy, no work life balance
You can work anywhere, work at home, work from home.
Terrible management, lies on their vision and mission.
None.
job security
salary less
bonus ,usually get quarterly bonus in office.want additional salary
It's work from home
There management and also the behaviour
Paid daily overtime
I no longer work for them looking for a better job
They have their picks
The pay was great
Working from home and saving gas and saving money
Not enough work we are on the phones and it’s slow and I like to keep busy
Being at home
Management and the work is easy, however the environment and the coworkers are toxic
Environment
I think advance salary
Great job. Great pay. Off on weekends. Day shift
Could’ve paid a bit more for the workload.
Microsoft
Good salary ....Salary....... Other than salary Nothing else
Salary....... Other than salary Nothing else
I was able to develop my interpersonal skills
Poor opportunities for promotion
Learning Excel
diversity is a reality here
Equality of chance between foreigners and locals is just a theory
Health insurance
Working from home is a plus, very low micro management.
Poor salary, no communication, lack of growth potentials.
Being remote.
The salary was always on time and they gave it to you every other Friday.
The management.
Hmo.
Awesome company to work with. Team leaders, manager they all are very supportive.
Everything is good, once everything is going great then these great thing covers the bad one.
Cab facility, food, cafeteria, incentives etc.
The management and the colleagues
The lack of enough facilities in our branch
Health care
Great teamwork. Very dedicated.
Not always professional.
Health insurance. Good salary.
Assisting my manager, team lead and coworkers by correcting errors on life insurance policies. This includes but is not limited to personal information, plan changes, adding or deleting riders, etc.
Pay Rate/Pay Increase
Flexibility
Benefits and knowledge
Lack of pay increases
Helping members and also training other reps
I enjoyed talking to the customers and taking the phone calls
I didn’t like that they didn’t really provide proper training because the person that did the training had never done that before and really didn’t get any help from anyone so they didn’t know what they were doing and there was no one around to help them improve
There was none since I was part time
Fast pace environment, enjoy works and helping members solve their problems
How the schedule keeps changing and not being able too get a fixed schedule
Working with medical insurance
I loved the work from home
The issues I was having with internet and the system
Working from home
The role was an excellent fit. I enjoyed winning business, setting records and making a difference.
toxic executive leadership
bonus and 401K
Great working environment, pay on time, flexible schedules
No comments
Meal subsidies and health plan
Working from home is definitely a plus
Low pay ceiling. After youve been with the company for a number of years and gotten some promotions you are then stuck with low pay unless you become a manager (nepotism is rampant)
Flexible schedule
I like the people I work with
There is no transparency or consistency, the administration of the company is almost entirely inept.
I get paid money to be there
Zippia gives an in-depth look into the details of Concentrix, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Concentrix. The employee data is based on information from people who have self-reported their past or current employments at Concentrix. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Concentrix. The data presented on this page does not represent the view of Concentrix and its employees or that of Zippia.