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Concession attendant skills for your resume and career

Updated January 8, 2025
2 min read
Below we've compiled a list of the most critical concession attendant skills. We ranked the top skills for concession attendants based on the percentage of resumes they appeared on. For example, 16.5% of concession attendant resumes contained excellent guest as a skill. Continue reading to find out what skills a concession attendant needs to be successful in the workplace.

15 concession attendant skills for your resume and career

1. Excellent Guest

Here's how concession attendants use excellent guest:
  • Provided excellent guest service that was friendly, helpful and fast.
  • Exhibit excellent guest service skills.

2. Food Service

The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.

Here's how concession attendants use food service:
  • Cashier and food service provider.
  • Open and closed concession stand, preparing equipment and restocking supplies Serve quests through food service, providing directions and general information

3. Cleanliness

Here's how concession attendants use cleanliness:
  • Maintained cleanliness of designated areas.
  • Maintain general cleanliness around arena Ensure happiness and hospitality of customers through polite and timely service

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how concession attendants use customer service:
  • Demonstrated effective customer service skills, communicating with patrons in a professional and courteous manner.
  • Utilized customer service abilities to greet and build customer relations while serving requested merchandise.

5. Food Handling

Here's how concession attendants use food handling:
  • Follow Maricopa Food Handling Standards.
  • Trained and qualified in food handling, preparation, temperature monitoring, operating kitchen equipment and food safety guidelines

6. Basic Math

Here's how concession attendants use basic math:
  • Used basic math to add up bill.

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7. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how concession attendants use pos:
  • Operated POS terminals and dealt back change if necessary.
  • Processed various payment transactions using Touch POS system.

8. Math

Here's how concession attendants use math:
  • Sell concession items utilizing automated point-of-sale equipment and mental math.
  • Required to use mental math when counting back change to the customer.

9. Cash Handling

Here's how concession attendants use cash handling:
  • Cash handling, cashiering, sweeping, mopping, and cleaning of concession.
  • Managed cash handling, customer purchases, and problem-solving regarding service and merchandise.

10. Drink Orders

Drink orders are made by a bartender working in a bar wherein he/she mixes up a drink that the customers want. There is a lot of different cocktail terminology a customer can ask the bartenders. The most commonly used are neat, it is a drink without any ice on it, but they can still add some by saying on the rocks. Also, you call a straight-up, a white or dark spirited drink poured in a cocktail glass.

Here's how concession attendants use drink orders:
  • Assist customers with their concession needs, fill food and drink orders, and maintain a clean working environment.
  • Take and fill food and drink orders, ensuring correct portions, prep cook, temperatures, and proper plate presentations.

11. Food Preparation Equipment

Here's how concession attendants use food preparation equipment:
  • Cleaned facility and food preparation equipment.
  • Clean and maintain food preparation equipment such as grills and ovens on a regular basis.

12. Concession Stand

Here's how concession attendants use concession stand:
  • Greeted and assisted patrons-Sold concession items utilizing automated point-of-sale equipment-Handled cash accurately-Supervised staff, gave tasks and managed concession stand operations
  • Worked with my fellow peers from high school in the concession stands during football games by taking peoples orders.

13. Sale System

Here's how concession attendants use sale system:
  • Handled cash and credit transactions upward of $300 daily, and rewards programs through the point of sale system.
  • Cashier duties Properly records all transactions via the point of sale system and informs guests of the amounts owed.

14. Customer Satisfaction

Here's how concession attendants use customer satisfaction:
  • Handled money, ensured customer satisfaction while keeping a clean and sanitary environment.
  • Worked part- time during school sessions and full-time during breaks Operated cash register, selling tickets and concession items Managed customer satisfaction

15. Bartending

Here's how concession attendants use bartending:
  • Cook, basic bartending, greet customer, help customers with bowling equipment.
  • Maintained proper stock level of all catering equipment Provided bartending services to clients.
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List of concession attendant skills to add to your resume

Concession attendant skills

The most important skills for a concession attendant resume and required skills for a concession attendant to have include:

  • Excellent Guest
  • Food Service
  • Cleanliness
  • Customer Service
  • Food Handling
  • Basic Math
  • POS
  • Math
  • Cash Handling
  • Drink Orders
  • Food Preparation Equipment
  • Concession Stand
  • Sale System
  • Customer Satisfaction
  • Bartending
  • Food Safety
  • Movie Theater
  • Ticket Sales
  • Cash Registers
  • Customer Inquiries
  • Hot Dogs
  • Inventory Control
  • Cooking Equipment
  • Safety Rules
  • Computer System
  • Admission Tickets
  • Customer Complaints
  • Ice Cream
  • Cash Drawers
  • Simple Foods
  • Monetary Transactions
  • Soft Drinks
  • Facilities Sanitary
  • Hot Entrees
  • Credit Card Transactions
  • Ticket Booth

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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