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Concession manager skills for your resume and career

Updated January 8, 2025

4 min read

Below we've compiled a list of the most critical concession manager skills. We ranked the top skills for concession managers based on the percentage of resumes they appeared on. For example, 17.3% of concession manager resumes contained food service as a skill. Continue reading to find out what skills a concession manager needs to be successful in the workplace.

15 concession manager skills for your resume and career

1. Food Service

The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.

Here's how concession managers use food service:

Maintained proper implementation of sanitation procedures and ensured proper repair and maintenance of food service equipment.
Managed and trained 65 student employees in a food service facility serving the Ohio University and Athens, OH community.

2. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how concession managers use pos:

Maintained written record of monetary transactions, including all transfers of money between POS terminals and Vault.
Implemented a full Quest building wide POS and mobile ordering system roll-out.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how concession managers use customer service:

Managed inventory for concessions* Oversee and organized employee schedules* Administered food and drinks for customers* Acquired exponential customer service skills
Managed inventory levels, assisted with basic accounting, and provided exceptional customer service in a fast-paced environment.

4. Cash Handling

Here's how concession managers use cash handling:

Utilized cash handling techniques for accurate deposit procedures.
Monitored inventory and supervised cash handling.

5. Math

Here's how concession managers use math:

Utilized basic math skills to keep main cash till balanced.
Calculated daily and weekly inventory count exhibiting proper math skills.

6. Food Preparation

Here's how concession managers use food preparation:

Promoted to Stand Manager which included inventory counts, food preparation and food availability during home-stands.
Supervised all personnel in proper food preparation to ensure customer safety.

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7. Food Safety

Here's how concession managers use food safety:

Ensured high standards in sanitation and food safety and complied with regulatory guidelines while ensuring customer satisfaction.
Followed food safety procedure according to company policies and health and safety regulations.

8. Safety Standards

Here's how concession managers use safety standards:

Managed vendors in food and health safety standards and worked with the NYC Parks Department in keeping our public space clean.
Prepared and cooked food, adhered to safety standards, monitored employees, stocked supplies, handled cash drawer

9. Inventory Control

Here's how concession managers use inventory control:

Develop and implement inventory control procedures to ensure proper accountability for food & beverage products.
Ordered inventory and used inventory controls to insure product availability and freshness.

10. Food Quality

Here's how concession managers use food quality:

Directed general concessions operations, monitored food quality and staffing requirements to ensure a positive experience for every guest.
Maintain food quality, inventory and follow HACCP protocols.

11. Inventory Management

Here's how concession managers use inventory management:

Coordinated inventory management with 10 vendors and managed in-store loss prevention.
Coordinate inventory management system for supplies and products including but not limited to ordering, receiving, returns and invoice approvals.

12. Concession Stand

Here's how concession managers use concession stand:

Assisted in scheduling initial training, continuing instruction and efficient utilization of personnel within concession stand.
Completed oversight and operation of concession stand.

13. ServSafe

Here's how concession managers use servsafe:

Calculated cost of goods analysis, invoice registry, yield reports, ServSafe, and T.I.P.S.
Certified ServSafe Manager and Alcohol server trained.

14. Labor Costs

Labor cost is the total of all financial expenses incurred during the production of a product or in the services rendered by a company. This includes wages paid to workers directly, benefits, health care, meals, training, and payroll taxes involved in the process. It also include indirect expenses on labor which is why it's divided into direct and indirect wages.

Here's how concession managers use labor costs:

Reduced labor cost and spoilage by 3.5% by adjusting storage and usage projections.
Calculated labor costs, scheduled, and supervised up to 300 employees per event.

15. Product Inventory

Here's how concession managers use product inventory:

Manage weekly employee scheduling, stocking, product inventory
Assisted the manager with product inventory.

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List of concession manager skills to add to your resume

The most important skills for a concession manager resume and required skills for a concession manager to have include:

Food Service
POS
Customer Service
Cash Handling
Math
Food Preparation
Food Safety
Safety Standards
Inventory Control
Food Quality
Inventory Management
Concession Stand
ServSafe
Labor Costs
Product Inventory
Sales Reports

Non-Profit Organization
NPO
Excellent Guest
Customer Complaints
Cash Control
Bank Deposits
Credit Transactions
Food Products
Safety Regulations
Football Games
Inventory Counts
Food Orders
Safety Procedures
Place Orders
Baseball Season
Cash Drawers

Athletic Events
Customer Relations
Management
Customer Orders
HACCP
Product Quality
Ticket Sales
Food Cost
Baseball Games
Cash Registers
Employee Scheduling
Taking Inventory
Customer Issues
Food Inventory
Stand Sheets

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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