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Become A Concession Worker

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Working As A Concession Worker

  • Performing for or Working Directly with the Public
  • Getting Information
  • Training and Teaching Others
  • Communicating with Supervisors, Peers, or Subordinates
  • Identifying Objects, Actions, and Events
  • Unpleasant/Angry People

  • Outdoors/walking/standing

  • Repetitive

  • $18,910

    Average Salary

What Does A Concession Worker Do At Aramark

* Prepare concession stand for an event by stocking product (cups, napkins, etc.) and communicating inventory needs to the Warehouse Runner, Manager or Supervisor during the event
* Greet every guest with a warm and sincere smile and greeting; engage with eye contact and friendly conversation
* Process all guest cash or credit card transactions through the point of sale (POS) system
* Must be comfortable with upselling food and beverage items
* Exhibit exceptional customer service at all times to our guest, co workers and our client
* Keep containers and counters clean and free of crumbs and spills at all times.
* May be asked to assist with beginning inventory levels prior to events; may be required to count ending inventory levels before end of shift.
* Must have valid OLCC and Food Handler Cards

What Does A Concession Worker Do At Peopleready

* Maintain safe working conditions and sanitary workarea.
* Maintain accurate cashhandling procedures at all times.
* Follow rules and regulations of SMG Food & Beverage.
* Provide great customer service.
* Interact with customers and clients in apleasant and professional manner.
* Carries pans, kettles and trays of food to and from work stations,stove and refrigerator in accordance with safety standards
* Distributes supplies, utensils and portableequipment.
* Stores foodsin designated areas in accordance with wrapping, dating, and foodsafety and rotation procedures.
* Cleans work areas, equipment and utensils
* Ensures compliance with sanitation and safetyrequirements.
* Usesapproved food recipes and production standards to ensure properquality, serving temperatures and standard portioncontrol.
* Serves customersin a friendly, efficient manner following outlined steps ofservice.
* Interacts withcustomers and resolves customer complaints in a friendly,service-oriented manner.
* Relays relevant information tosupervisor.
* Replenishes condiments,beverages and general supplies while maintaining service areacleanliness.
* Performsother duties as assigned such as grill cook, dishwasher,etc.
* Attire: Black pants (no jeans)white or black collar shirt.
* Slip resistant black shoes or blackcovers.
* No colored or dyed hair.
* No acrylic nails or artificialnails or designs.
* Must be neat, clean, and presentable.
* Must have apositive attitude

What Does A Concession Worker Do At Flathead County

* Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service
* Maintain an awareness of all promotions and advertisements
* Accurately and efficiently ring on registers and accurately maintain all cash at the registers
* Communicate customer requests to management
* Maintain orderly appearance of register area and supplies stocked
* Any other tasks as assigned from time to time by any manager
* Maintain sanitation, health and safety standards in work areas
* Clean food preparation areas, cooking surfaces, and utensils
* Operate large volume cooking equipment, such as grills, deep-fat fryers, or griddles
* Prepare specialty foods such as pizzas, fish and chips, sandwiches, and tacos, following specific methods that usually require short preparation time
* Verify that prepared food meets requirements for quality and quantity
* Take food and drink orders and receive payment from customers
* Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions
* Wash, cut, and prepare foods designated for cooking
* Measure ingredients required for specific food items being

What Does A Concession Worker Do At City of Cedar Rapids

* March
* November
* Maintain inventory control of concessions and assist in ordering all concessions
* Collects admission fees and passes, and sells concession items;Maintains control over passes, concession products, forms and other assigned items;Secures, controls and accounts for all facility funds from initial collection through transfer to manager/assistant manager;Makes all sales using established procedure;Maintains control of access to cash register;Organizes workstation in a clean, safe and presentable manner;Answers phone and personal inquiries regarding facility programs;Promotes good relations with general public and staff;Responds to inquiries/sales in a pleasant and effective manner;Adheres to and enforces facility policies, rules and regulations and educates patrons about them;Performs light maintenance to assure safe and healthy facilities
* Pre-employment drug screen required Assistance provided to disabled individuals upon request Equal Opportunity

What Does A Concession Worker Do At Aramark

* Ensure 100% guest satisfaction.
* Follow all recipe cards.
* Follow all ServSafe procedures.
* Prepare concession stand for an event by stocking product (cups, napkins, etc.) in convenient and accessible locations including condiment carts.
* Greet every guest with a warm and sincere smile and greeting.
* Must be comfortable with upselling.
* Exhibit exceptional customer service at all times.
* Prepare food in stand according to specified cooking projections.
* Keep containers and counters clean and free of crumbs and spills at all times.
* May be asked to assist with beginning inventory levels prior to events; may be required to count ending inventory levels before end of shift

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How To Become A Concession Worker

Most food and beverage service jobs are entry-level jobs and do not require a high school diploma. The majority of workers receive short-term on-the-job training.

Most states require workers, such as nonrestaurant servers, who serve alcoholic beverages to be 18 years of age or older.


There are no formal education requirements for becoming a food and beverage serving worker.


Most workers learn their skills through short-term on-the-job training, usually lasting several weeks. Training includes basic customer service, kitchen safety, safe food-handling procedures, and good sanitation habits.

Some employers, particularly those in fast-food restaurants, teach new workers with the use of self-study programs, online programs, audiovisual presentations, or instructional booklets that explain food preparation and service procedures. However, most food and beverage serving and related workers learn their skills by watching and working with more experienced workers.

Some full-service restaurants provide new dining room employees with classroom training sessions that alternate with periods of on-the-job work experience. The training communicates the operating philosophy of the restaurant, helps new employees establish a personal rapport with other staff, teaches employees formal serving techniques, and instills a desire in the staff to work as a team.

Some nonrestaurant servers and bartender helpers who work in establishments where alcohol is served may need training on state and local laws concerning the sale of alcoholic beverages. Some states, counties, and cities mandate such training, which typically lasts a few hours and can be taken online or in-house.


Advancement opportunities are limited to those who remain on the job for a long time. However, some dining room and cafeteria attendants and bartender helpers may advance to waiter, waitress, or bartender positions as they learn the basics of serving food or preparing drinks.

Important Qualities

Communication skills. Food and beverage serving and related workers must listen carefully to their customers’ orders and relay them correctly to the kitchen staff so that the orders are prepared to the customers’ request.

Customer-service skills. Food service establishments rely on good food and customer service to keep customers and succeed in a competitive industry. As a result, workers should be courteous and be able to attend to customers’ requests.

Physical stamina. Food and beverage serving and related workers spend most of their worktime standing, carrying heavy trays, cleaning work areas, and attending to customers’ needs.

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Concession Worker jobs

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Concession Worker Typical Career Paths

Concession Worker Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • German

  • Japanese

  • Chinese

  • Italian

  • Vietnamese

  • Mandarin

  • Cantonese

  • Dakota

  • Portuguese

  • Cheyenne

  • Hungarian

  • Norwegian

  • Armenian

  • Russian

  • Thai

  • Filipino

  • Tagalog

  • Urdu

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Concession Worker

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Concession Worker Education

Concession Worker

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Top Skills for A Concession Worker


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Top Concession Worker Skills

  1. Customer Service Skills
  2. Concession Stand Worker
  3. Food Preparation Equipment
You can check out examples of real life uses of top skills on resumes here:
  • Worked in concession, selling tickets and food items, use customer service skills.
  • Served baseball park customers their food as well as prepared the food as a concession stand worker.
  • Sanitized and cleaned food preparation equipment.
  • Receive cash and credit payment for alcohol and food items.
  • Ensured regular stocking of all supplies and food materials.Received and filled all customer food orders in a timely and courteous fashion.

Top Concession Worker Employers

Concession Worker Videos

Concession Worker Takes a Tumble

Concession Worker Problems

Counter Attendants, Cafeteria, Food Concession, and Coffee Shop CareerSearch.com