Most concession workers list "food handling," "food service," and "customer service" as skills on their resumes. We go into more details on the most important concession worker responsibilities here:
What Does a Concession Worker Do?
A concession worker is responsible for selling foods, beverages, and other concession items in various public events. Concession workers' duties include promoting products to guests, preparing their food orders, operating cash the register and processing payments, and maintaining the sanitary standards on the concession area. Other duties include managing guests' inquiries and concerns, ensuring that the supplies are adequate, and requesting items from suppliers. A concession worker must have excellent communication and organizational skills to guarantee the efficient and accurate processing of orders.
Concession Worker Responsibilities
Here are examples of responsibilities from real concession worker resumes representing typical tasks they are likely to perform in their roles.
- Fast pace job with accuracy and math skills require.
- Add value by upselling the products by size and additional products.
- Handle face to face customer transactions, utilizing POS system to take orders.
- Used a POS (point of sales) system to correctly record customer orders and ensure accurate billing.
- Maintain cleanliness and presentation of theater lobby and screening auditoriums.
- Supervise storage and refrigeration areas to ensure cleanliness and sanitation.
- Sell concession items utilizing automate point-of-sale equipment and mental math.
- Replace or attach bar code labels on every ammunition containers for identification and location.
- Serve guests, collect payment, take orders on register, light prep, dishwasher, maintain a clean work environment.
- Operate grill/ brick the grill and the fryer/ immaculate the fryers.
- Replace or attach bar code labels on every ammunition containers for identification and location.
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Concession Worker Skills and Personality Traits
We calculated that 26% of Concession Workers are proficient in Food Handling, Food Service, and Customer Service. They’re also known for soft skills such as Physical strength, Communication skills, and Customer-service skills.
We break down the percentage of Concession Workers that have these skills listed on their resume here:
- Food Handling, 26%
Followed all appropriate rules and regulations regarding food storage, preparation and service, including safe food handling procedures.
- Food Service, 24%
Maintained a safe and healthy food service environment while delivering exemplary customer service to patrons.
- Customer Service, 20%
Provided excellent customer service to concert and Pistons' customers in a demanding, fast-paced environment
- Cash Handling, 6%
Process the order on cash register and return correct change; follow City cash handling policies and procedures.
- Excellent Guest, 5%
Delivered excellent guest services for events while selling food and beverage and make menu recommendations.
- Steam Tables, 4%
Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
The three companies that hire the most prestigious concession workers are:
- Aramark103 Concession Workers Jobs
- Compass Group USA24 Concession Workers Jobs
- Legends Hospitality17 Concession Workers Jobs
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What Salad Bar Attendants Do
We looked at the average concession worker annual salary and compared it with the average of a salad bar attendant. Generally speaking, salad bar attendants receive $4,393 higher pay than concession workers per year.
Even though concession workers and salad bar attendants have vast differences in their careers, a few of the skills required to do both jobs are similar. For example, both careers require food service, customer service, and safety standards in the day-to-day roles.
These skill sets are where the common ground ends though. A concession worker responsibility is more likely to require skills like "food handling," "cash handling," "excellent guest," and "steam tables." Whereas a salad bar attendant requires skills like "salad bar," "cleanliness," "dishes," and "kitchen equipment." Just by understanding these different skills you can see how different these careers are.
The education levels that salad bar attendants earn is a bit different than that of concession workers. In particular, salad bar attendants are 0.3% less likely to graduate with a Master's Degree than a concession worker. Additionally, they're 0.1% less likely to earn a Doctoral Degree.
What Are The Duties Of a Deli Attendant?
Now we're going to look at the deli attendant profession. On average, deli attendants earn a $5,317 higher salary than concession workers a year.
While the salary may be different for these job positions, there is one similarity and that's a few of the skills needed to perform certain duties. We used info from lots of resumes to find that both concession workers and deli attendants are known to have skills such as "food handling," "customer service," and "cash handling. "
While some skills are similar in these professions, other skills aren't so similar. For example, several resumes showed us that concession worker responsibilities requires skills like "food service," "steam tables," "food preparation equipment," and "cash control." But a deli attendant might use skills, such as, "cleanliness," "safety regulations," "slicers," and "expiration dates."
When it comes to the differences in education between the two professions, deli attendants tend to reach similar levels of education than concession workers. In fact, they're 0.1% less likely to graduate with a Master's Degree and 0.1% less likely to earn a Doctoral Degree.
How a Cafe Attendant Compares
The cafe attendant profession generally makes a higher amount of money when compared to the average salary of concession workers. The difference in salaries is cafe attendants making $1,102 higher than concession workers.
By looking over several concession workers and cafe attendants resumes, we found that both roles utilize similar skills, such as "food handling," "food service," and "customer service." But beyond that the careers look very different.
As mentioned, these two careers differ between other skills that are required for performing the work exceedingly well. For example, gathering from concession workers resumes, they are more likely to have skills like "excellent guest," "steam tables," "food preparation equipment," and "cash control." But a cafe attendant might have skills like "cleanliness," "wine," "coffee drinks," and "food orders."
Additionally, cafe attendants earn a higher salary in the hospitality industry compared to other industries. In this industry, they receive an average salary of $28,142. Additionally, concession workers earn an average salary of $27,446 in the professional industry.
Cafe attendants are known to earn similar educational levels when compared to concession workers. Additionally, they're 1.3% more likely to graduate with a Master's Degree, and 0.1% more likely to earn a Doctoral Degree.
Description Of a Snack Bar Attendant
Snack bar attendants tend to earn a higher pay than concession workers by about $421 per year.
While their salaries may vary, concession workers and snack bar attendants both use similar skills to perform their jobs. Resumes from both professions include skills like "food handling," "food service," and "customer service. "
Each job requires different skills like "steam tables," "food preparation equipment," "cash control," and "inventory control," which might show up on a concession worker resume. Whereas snack bar attendant might include skills like "cleanliness," "customer transactions," "beverage products," and "basic math."
Now, let's take a closer look at the financials in each career. The manufacturing industry tends to pay more for snack bar attendants with an average of $29,732. While the highest concession worker annual salary comes from the professional industry.
In general, snack bar attendants reach similar levels of education when compared to concession workers resumes. Snack bar attendants are 0.6% more likely to earn their Master's Degree and 0.1% more likely to graduate with a Doctoral Degree.