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Specialist jobs at Concierge Home Care

- 1808 jobs
  • Remote Intake Specialist, PRN

    Concierge Home Care 3.4company rating

    Specialist job at Concierge Home Care

    Job Description Join the Team at Concierge Home Care - Where Care Changes Lives! At Concierge Home Care, we believe in the power of home health care to change lives-for patients and team members alike. Our mission, “Caring for people who care for people,” is the foundation of who we are and what we do. Guided by our values- Integrity, Caring, Quality, Service, Innovation, and Team -we are dedicated to delivering compassionate, high-quality care that empowers patients to heal in the comfort of their own homes. Since we opened our doors in 2015, Concierge Home Care has grown to serve over 57 counties across Florida, offering incredible opportunities for growth and career advancement. Location: This position is remote but must live within 30 minutes of a Florida branch office. Schedule: This is a PRN position. Candidates must be available Monday-Friday from 3:00 PM to 8 PM. Your Role as an Intake Specialist: Serve as the first step in the patient care process by managing incoming referrals and ensuring all required documents and orders are complete. Process referrals with precision, handling a high volume of documents efficiently. Collaborate regularly with the operations team and sales department to ensure seamless coordination. Key responsibilities include: Processing new patient intakes. Conducting eligibility and benefit checks. Navigating EMR systems and other acceptance portals. Communicating with sales, operations, and referral sources. Managing and reconciling insurance changes every week. Qualifications: At least 1 year of recent experience navigating medical insurance verification and eligibility At least 1 year of recent experience working with multiple EMR platforms and insurance portals At least 1 year of recent medical referral processing Access to a quiet, HIPAA-compliant workspace, as this is a remote position Compensation: $18-$22/hour based on experience Must reside in Florida Exceptional customer service skills. Ability to multitask and prioritize tasks based on urgency. Detail-oriented and capable of performing repetitive tasks efficiently. Experience with medical intake processes (preferred). Familiarity with Electronic Medical Record (EMR) systems and insurance portals (preferred) Why Choose Concierge Home Care? Whether you're new to home health or an experienced professional, you'll have access to the tools and support needed to excel. And when it comes to what we offer, we've got you covered: Professional Development: Ongoing training, mentorship opportunities, and support for career development. Take the First Step Join Concierge Home Care and make a meaningful impact! Apply today to begin an exciting and rewarding career where care truly changes lives. ************************************** *This is a PRN position with no guaranteed hours. Applicants must be available Monday-Friday from 3 PM to 8 PM
    $18-22 hourly 11d ago
  • Customer Service Specialist

    Concierge Home Care 3.4company rating

    Specialist job at Concierge Home Care

    Job Description Join the Team at Concierge Home Care - Where Care Changes Lives! At Concierge Home Care, we believe in the power of home health care to change lives-for patients and team members alike. Our mission, “Caring for people who care for people,” is the foundation of who we are and what we do. Guided by our values-Integrity, Caring, Quality, Service, Innovation, and Team-we are dedicated to delivering compassionate, high-quality care that empowers patients to heal in the comfort of their own homes. Since we opened our doors in 2015, Concierge Home Care has grown to serve over 57 counties across Florida, offering incredible opportunities for growth and career advancement. Location: Tampa, Fl. Your Role as a Customer Service Specialist: · Provide general office support and handle a variety of clerical tasks to ensure smooth operations. · Answer and screen incoming calls, directing callers to the appropriate associate or voicemail. · Greeting and assisting company guests and visitors. · Receive, sort, and forward incoming mail and publications. · Sign for and distribute package deliveries. · Order, receive, stock, and distribute office supplies as needed. Qualifications: · High school graduate (required). · One year of administrative experience (preferred). · Proficient computer skills and excellent customer service abilities. . Bilingual in English and Spanish Why Choose Concierge Home Care? Whether you're new to home health or an experienced professional, you'll have access to the tools and support needed to excel. · Work Schedule: Enjoy a consistent in-office schedule, Monday-Friday. And when it comes to what we offer, we've got you covered: · Professional Development: Ongoing training, mentorship opportunities, and support for career development. · Comprehensive Benefits: o Enjoy three weeks of PTO and annually increases to four weeks after five years. o Earn quarterly bonuses based off individual and team performance. o Plan for the future with our 401(k) options. o Employee Assistance Program (EAP), pet insurance, legal assistance, and employee referral bonuses. o Health, dental, vision, and HSA options. o Mileage reimbursement or company vehicle (per company policy). o Data plan reimbursement. Take the First Step Join Concierge Home Care and make a meaningful impact! Apply today to begin an exciting and rewarding career where care truly changes lives. **************************************
    $23k-28k yearly est. 3d ago
  • Nurse Residency Professional Development & Retention Specialist - Augusta, GA

    Wellstar Health System 4.6company rating

    Augusta, GA jobs

    remote type OnsitelocationsWellstar MCG Healthtime type Full timeposted on Posted 5 Days Agojob requisition id JR-56893 How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Day (United States of America) Job Summary: The Nurse Residency Program (NRP) Nurse Residency Professional Development & Retention Specialist uses personal expertise, additional subject matter experts from within the system and, when appropriate and feasible, external presenters to meet the educational needs of team members across Wellstar Health Systems. The specialist serves as a resource person and role model for New Grad Nurses and creates a direct connection between individual facility and system educational efforts. He/she promotes evidenced based practice in the integration of Patient-Centered Care practices and guiding principles, and promotes the vision, values and philosophy of Wellstar Health Systems. This individual seeks to influence the professional role, competence, and growth of nurses in a variety of settings, and supports lifelong learning of nurses by fostering an appropriate climate for the adult learning process. He/she assumes a leadership role, provides guidance and knowledge to facilitate professional growth in others, and advances the nursing profession and Nurse Residency Program (NRP). The person in this role will develop and implement programs and services to support nurses and patient care and evaluate strategies to assure attainment of operational and strategic goals in collaboration with nursing leadership and key stakeholders. They will collect and assemble required data for residency related projects and maintain all records necessary to verify successful completion of residency program. He/she will establish relationships with student nurses, new grad nurses, preceptors, unit leadership, and academic partners to gather and analyze system needs and assess available resources and enact optimal solutions upon consultation and collaboration with key stakeholders. The person in this role will provide additional support to unit-based leadership, nurse externs, preceptors, new grad RN residents, and department committees as assigned. The Nurse Residency Professional Development & Retention Specialist naturally acts as a transition to practice manager formally or informally by providing an essential stabilizing presence and beneficial interventions for the pre and post licensure nurse to help bridge the expectation-reality gap. Within scope, he/she demonstrates the qualities inherent to nurse residency leadership, such as, educator, administrator, scholar, and evaluator during engagements with nurse externs and nurse residents. The learning environment may be the physical classroom, bedside, and simulation laboratory settings as well as the independent self-directed learning and virtual environments. The ideal candidate has knowledge and understanding of the ANCC scope and standards of the New Graduate Residency Program and the professional development educator/specialist including knowledge of laws, rules and regulations, standards and guidelines of certifying and accrediting bodies, hospital and department/unit standards, protocols, policies and procedures governing the provision of nursing care applicable to the area of assignment, team dynamics/building and strong interpersonal, written and communication skills. Core Responsibilities and Essential Functions: Knowledge, Skills and Abilities Required: Concise knowledge and understanding of clinical protocol, procedures, and standards within area of nursing practice and individual scope. Highly developed verbal and written communication skills and the ability to present effectively to small and large groups. Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment. Ability to plan, implement, and evaluate individual patient care programs. Mirroring the nursing process to assess educational needs, identifies issues and trends among the organization and learners, and then, works with all stakeholders to ascertain desired outcomes. Knowledge of related accreditation processes and certification requirements in area of specialty. Engagement in the NRP Accreditation process through the maintenance of program structure, goals, and accreditation standards. Identification of accreditation standard exemplars and supports the accreditation renewal process. Acts as a natural change agent within the organization with the potential to influence the community. Keen awareness of current healthcare issues, educational trends, and organizational factors which prompt the need for change within the program and enables him/her to devise solutions to program challenges. Consideration of safety, effectiveness, cost, and impact for learning activities and outcomes; human, financial, and materials resource allocation. Engages in ongoing quality improvement of nursing practice through utilization of the nursing process, current research, creativity, and skills. Encourages and supports nurse residents in the engagement of evidence-based practice process and utilization. Directly influences research utilization and attitudes toward research among nurse residents. Uses current evaluation methods involving patient narratives to determine learner-centered program. Involve learners and stakeholders using valid evaluation methods to measure attainment of outcomes. Collaboration with nursing leadership and Talent Acquisition teams in recruiting efforts of pre-licensure nursing students practicing within Wellstar Health System and through engagement outside Wellstar Health System. Partner with nursing leaders to identify and recruit experienced RNs capable of supporting the NRP as small group facilitators, mentors, and subject matter experts. Engage current and new nursing leaders in the NRP through ongoing updates, outcomes data, orientation to the program, and solicitation of feedback. Partner with system NRP leaders to communicate nurse resident and site-specific needs, updates, changes, outcomes, and initiatives. Observes and validates staff adherence to best practice: standard work, clinical care skills, polices, procedures and orders sets. Ability to assess educational needs of the NG and to design and develop appropriate learning tools to facilitate adult learning by integrating a variety of teaching methods. Assesses and implements interactive education techniques that provide opportunities for critical thinking, best practice utilization and competency validation. Review individuals competencies and jointly determine progression plan. Provides constructive feedback and coaching as needed to promote learning to achieve expected outcomes. Support the internationally educated RN in their transition to practice within a new cultural environment. Engage in leadership rounds with all nurse residents to support their transition to practice, well-being, and professional development, escalating concerns to appropriate leadership when necessary. Whether in class or during clinical rounds, assessing learning needs and validating clinical competence and program outcomes, while fostering a positive learning climate. Evaluate care team interaction and performance through precepted clinical and simulated experiences identify opportunities to improve and address real-time. Facilitates goal planning, evaluation, and weekly debriefing or as needed. Assist unit leaders with new grad (NG) RN orientation to new equipment and technology systems as appropriate and acts as a performance coach and mentor of the NG. Working knowledge of the use of established clinical and preceptorship models in the development of clinical education programs. Provides clinical preceptorship development by teaching critical reasoning strategies for nurse resident interactions. Administrative: Updates department leadership on employee progress & competencies. Partners with system Nurse Residency Program leaders to communicate nurse resident and site-specific needs, updates, changes, outcomes, and initiatives. Collaborates with key stakeholders to formulate effective orientation and onboarding programs. Assesses the competencies of new graduate RN staff, using clearly defined guidelines. Participate in facility hand-off and communicate ongoing needs to additional support staff. Professional Development Maintains proficient level with core clinical competencies including EMR documentation processes Compliant with all applicable WellStar Health System policies, procedures and job requirements Participates in training and development for Faculty role, formal and informal Identifies personal learning needs and acquires knowledge to ensure competency Evaluation of own practice via personal reflection and solicited feedback from learners, peers, and supervisors; establishes goals based on feedback Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct. Required Minimum Education: Bachelors Nursing Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact BLS - Basic Life Support or BLS-I - Basic Life Support - Instructor Required Minimum Experience: Minimum 2 years clinical nursing required and coordination/facilitation of multiple and varied activities Ability to work with diverse groups and multidisciplinary health professionals at all levels. Literate in various computer application skills Required Minimum Skills: Ability to proficiently read, write and speak the English language. Ability to provide professional written and verbal communication, group facilitation, educational planning and presentation. Ability to provide and receive constructive feedback that promotes learning. Must be self-motivated and self-directed with strong customer service, problem solving, interpersonal communication and conflict resolution skills. Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
    $25k-30k yearly est. 24d ago
  • RCM OPEX Specialist

    Femwell Group Health 4.1company rating

    Miami, FL jobs

    The RCM OPEX Specialist plays a critical role in optimizing the financial performance of healthcare organizations by ensuring that revenue cycle management processes are efficient and compliant with industry regulations. This position requires detail-oriented professionals who can navigate complex insurance claims and reimbursement processes. Essential Job Functions Manage internal and external customer communications to maximize collections and reimbursements. Analyze revenue cycle data to identify trends and proactively remediate suboptimal processes. Maintain fee schedule uploads in financial and practice operating systems. Review and resolve escalations on denied and unpaid claims. Collaborate with healthcare providers, payors, and business partners to ensure revenue best practices are promoted. Monitor accounts receivable and expedite the recovery of outstanding payments. Prepare regular reports on refunds, under/over payments. Stay updated on changes in healthcare regulations and coding guidelines. *NOTE: The list of tasks is illustrative only and is not a comprehensive list of all functions and tasks performed by this position. Other Essential Tasks/Responsibilities/Abilities Must be consistent with Femwell's core values. Excellent verbal and written communication skills. Professional and tactful interpersonal skills with the ability to interact with a variety of personalities. Excellent organizational skills and attention to detail. Excellent time management skills with proven ability to meet deadlines and work under pressure. Ability to manage and prioritize multiple projects and tasks efficiently. Must demonstrate commitment to high professional ethical standards and a diverse workplace. Must have excellent listening skills. Must have the ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards and organization attendance policies and procedures. Must maintain compliance with all personnel policies and procedures. Must be self-disciplined, organized, and able to effectively coordinate and collaborate with team members. Extremely proficient with Microsoft Office Suite or related software; as well as Excel, PPT, Internet, Cloud, Forums, Google, and other business tools required for this position. Education, Experience, Skills, and Requirements Bachelor's degree preferred. Minimum of 2 years of experience in medical billing, coding, revenue cycle or practice management. Strong knowledge of healthcare regulations and insurance processes. Knowledgeable in change control. Proficiency with healthcare billing software and electronic health records (EHR). Knowledge of HIPAA Security preferred. Hybrid rotation schedule and/or onsite as needed. Medical coding (ICD-10, CPT, HCPCS) Claims management (X12) Revenue cycle management Denials management Insurance verification Data analysis Compliance knowledge Comprehensive understanding of provider reimbursement methodologies Billing software proficiency
    $34k-49k yearly est. 3d ago
  • Tissue Donation Specialist

    Nevada Donor Network 4.0company rating

    Las Vegas, NV jobs

    The Tissue Donation Specialist (TDS) supports the mission, goals, and strategic plan of Nevada Donor Network Inc. (NDN) by providing clinical support to facilitate safe, efficient procurement of tissues for transplant and research. TDS also serve to promote effective communication with relevant stakeholders to facilitate donation including organizational recovery staff, funeral homes, hospital, and medicolegal partners. ESSENTIAL FUNCTIONS Performs thorough donor physical assessment. Recovers donated human tissue for transplantation and research. Prepares donated tissues and relevant specimens such as blood and cultures, for shipment. Completes all required donor charts and related reports completely, accurately, and in a timely manner according to protocol. Completes daily tasks such as basic supply management, instrument maintenance, routine cleaning of clinical facilities, etc. to support clinical activities. Applies Universal Precautions and appropriate safety precautions at all times. Adheres to the regulations, policies, and procedures published by the Food and Drug Administration (FDA), American Association of Tissue Banks (AATB), NDN, and our outside partners. Maintains confidentiality on all donor-related activities and internal matters. Requests applicable medical records and any additional requests of recovered donors to facilitate timely release of tissue for transplant. Adheres to inventory control practices, including the utilization of the inventory management system(s), and stocking supplies according to protocol. SKILLS & ABILITIES Education: Bachelor's Degree (preferred); relevant work experience may be substituted for academic requirements. Experience: Six months to one-year healthcare related experience (preferred) Computer Skills: basic computer skills, knowledge of MS office programs, facsimile/scanner/copy machine Certificates & Licenses: RN, Paramedic/EMT, CST licenses considered. Must have a valid Nevada driver's license Other Requirements: Must be able to work overnights, weekends, and holidays as a regular shift. Availability on-call or on-site, according to a fixed schedule and able to participate in (12) hour shift rotations day and night. Required to have a personal cell phone and must remain within a reasonable radius to respond to case activity within (1) hour of being notified when on-call. Travel by personal or company auto is required to meet all of the duties and responsibilities of the position. Knowledge of basic aseptic technique, universal precautions, medical terminology, anatomy, and physiology preferred.
    $36k-56k yearly est. 5d ago
  • Phlebotomist Specialist-Client Office

    Labcorp 4.5company rating

    Cumming, GA jobs

    At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step! We are currently seeking a Phlebotomist to work in a client office. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization. * QUARTERLY INCENTIVE BONUS PROGRAM PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics. All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Work Schedule: Monday-Thursday 8:15am -5:45pm with 1 hour lunch break Friday 8:00am-12:15pm (No Lunch Break) The hours/location may change/vary based on business need and/or the request(s) of your supervisor or management. Work Location: Cumming, GA This position does not requires you to be fully vaccinated against COVID-19. Job Responsibilities: Perform blood collections by venipuncture and capillary techniques for all age groups. Collect specimens for drug screens, paternity tests, alcohol tests etc. Perform data entry of patient information in an accurate and timely manner. Process billing information and collect payments when required. Prepare all collected specimens for testing and analysis. Maintain patient and specimen information logs. Provide superior customer service to all patients. Administrative and clerical duties as necessary Assembling equipment such as: tourniquet, needles, disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work tray, according to requirements for specified tests or procedures, Performing other responsibilities as required, Work with and draw from a wide range patient cases in a confident manner, Maintaining safe, secure, and healthy work environment by following standards and procedures and complying with legal regulations, Verifying or recording identity of patient or donor and converses with patient or donor. Maintaining Refrigerator and Freezer temperatures. Maintain a safe, secure, and healthy work environment, Comply with legal Phlebotomy regulations, Handle urine analysis, blood testing, Perform a variety of routine blood drawing procedures. Travel to additional sites when needed. Job Requirements: High school diploma or equivalent Phlebotomy certification or completed training program from an accredited agency or previous experience as a phlebotomist is required (2 years required) Spanish Speaking preferred) Proven track record in providing exceptional customer service Strong communication skills; both written and verbal Ability to work independently or in a team environment Comfortable working under minimal supervision Reliable transportation required Flexibility to work overtime as needed Able to pass a standardized color blindness test If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
    $34k-41k yearly est. 3d ago
  • Foster Parent Development Specialist

    Health Connect America 3.4company rating

    Plant City, FL jobs

    Join Our Impactful Team at Health Connect America! Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every levelof care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether thatbe within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment. Come make a difference and grow with us! Our Brands Responsibilities: This role includes recruiting, training, and licensing foster homes, maintaining accurate records, and ensuring compliance with state regulations. The Foster Parent Development Specialist will actively market and promote the Health Connect America, Inc. Foster Parent Program, manage relationships with prospective and current foster parents, and assist with various administrative and compliance duties. Essential Duties & Responsibilities: Develop and implement marketing strategies to promote foster care programs. Conduct outreach through mail-outs, press releases, group presentations, and individual meetings. Engage promptly with potential applicants, ensuring timely follow-up from initial contact through the application process. Recruit, train, and license foster homes in alignment with state regulatory requirements and organizational benchmarks, with specific targets established through state or program-level performance plans. Provide regular orientation training for prospective foster parents, as well as ongoing training on assigned topics, in accordance with state requirements and organizational standards. Assist in the development and implementation of behavioral treatment plans. Maintain an annual schedule of ongoing training monthly meetings for foster parents. Participate in licensing activities including home studies and making recommendations for licensure. Complete and submit licensing packets to the appropriate state agency. Maintain up-to-date parent charts and ensure all required documentation is accurate and submitted timely. Support other Health Connect America offices by providing training and guidance in setting up and maintaining foster parent licensing requirements. Support the oversight and coordination of foster homes in collaboration with program leadership. Develop corrective action plans and provide ongoing oversight to foster homes. Ensure compliance with all company policies and procedures. Qualifications: Education & Experience: Bachelor's degree in Human Services or a related field. Two years of related experience working with children and families in a therapeutic treatment environment. Must possess a valid driver's license with consistent access to reliable transportation and automobile insurance in good standing. State Specific Requirements: North Carolina Must meet criteria as a Qualified Professional in the state of NC South Carolina Must obtain certification through SC DSS as a Certified Investigator Be Well with HCA: We recognize the importance of self-care and work/life balance. We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually. Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products. Additional benefits include: Access to a Health Navigator Health Savings Account with company contribution Dependent Daycare Flexible Spending Account Health Reimbursement Account 401(k) Retirement Plan Benefits Hub Tickets at Work Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America! Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team. Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters
    $36k-49k yearly est. 3d ago
  • Foster Parent Development Specialist

    Health Connect America 3.4company rating

    Hollywood, FL jobs

    Join Our Impactful Team at Health Connect America! Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every levelof care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether thatbe within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment. Come make a difference and grow with us! Our Brands Responsibilities: This role includes recruiting, training, and licensing foster homes, maintaining accurate records, and ensuring compliance with state regulations. The Foster Parent Development Specialist will actively market and promote the Health Connect America, Inc. Foster Parent Program, manage relationships with prospective and current foster parents, and assist with various administrative and compliance duties. Essential Duties & Responsibilities: Develop and implement marketing strategies to promote foster care programs. Conduct outreach through mail-outs, press releases, group presentations, and individual meetings. Engage promptly with potential applicants, ensuring timely follow-up from initial contact through the application process. Recruit, train, and license foster homes in alignment with state regulatory requirements and organizational benchmarks, with specific targets established through state or program-level performance plans. Provide regular orientation training for prospective foster parents, as well as ongoing training on assigned topics, in accordance with state requirements and organizational standards. Assist in the development and implementation of behavioral treatment plans. Maintain an annual schedule of ongoing training monthly meetings for foster parents. Participate in licensing activities including home studies and making recommendations for licensure. Complete and submit licensing packets to the appropriate state agency. Maintain up-to-date parent charts and ensure all required documentation is accurate and submitted timely. Support other Health Connect America offices by providing training and guidance in setting up and maintaining foster parent licensing requirements. Support the oversight and coordination of foster homes in collaboration with program leadership. Develop corrective action plans and provide ongoing oversight to foster homes. Ensure compliance with all company policies and procedures. Qualifications: Education & Experience: Bachelor's degree in Human Services or a related field. Two years of related experience working with children and families in a therapeutic treatment environment. Must possess a valid driver's license with consistent access to reliable transportation and automobile insurance in good standing. State Specific Requirements: North Carolina Must meet criteria as a Qualified Professional in the state of NC South Carolina Must obtain certification through SC DSS as a Certified Investigator Be Well with HCA: We recognize the importance of self-care and work/life balance. We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually. Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products. Additional benefits include: Access to a Health Navigator Health Savings Account with company contribution Dependent Daycare Flexible Spending Account Health Reimbursement Account 401(k) Retirement Plan Benefits Hub Tickets at Work Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America! Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team. Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters
    $36k-49k yearly est. 3d ago
  • Client Engagement Specialist - Woodward

    Tricore Reference Laboratories 4.6company rating

    Albuquerque, NM jobs

    Schedule: Monday - Friday 0930-1800 with weekends, holidays, on-call, and other shifts as needed Onsite training required, but once training is complete, position can work remotely. As a Client Engagement Specialist, you will provide excellent customer service on all transactions and are responsible for communicating with customers including patients, physicians, providers, and internal customers, and provide accurate and timely resolution to all inquiries and issues. Ensure callers receive exceptional customer service when responding to telephone, e-mail or written inquiries. Perform all duties under general supervision. Call volume often requires performing department functions at an increased pace while maintaining quality. The CES must be service-oriented individuals, able to communicate effectively and display a professional and positive demeanor. The CES needs to relate well to the customer, think and exercise sound judgment, and act responsibly in the customer s and the company s interest. ESSENTIAL FUNCTIONS: 1. After training period, show proficiency and have documented competency with various applications, websites and functions. 2. Provide first-level support on incoming calls from internal and external customers using appropriate iCARE guidelines and skills taught in identified Customer Service training module. 3. Work Directly with Client Engagement Leadership as needed for escalated calls regarding complaints, complex issues beyond agent s scope, etc. 4. Awareness of and participation in all Department metrics and goals designed to maximize quality and efficiencies to meet department goals and department Quality Indicators. 5. Read and understand all Department Policies and Procedures related to Client Engagement and to TriCore. 6. For promotion, eligibility must meet all current Department Metrics and accuracy standards for 10 of 12 months in a rolling calendar year. 7. Perform other assigned duties to meet the customer s requirements with direction of leadership. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. General Requirements: Experience in multi-tasking, strong attention to detail, dealing with sensitive information, and problem resolution while providing exceptional service. Be able to articulate with customers and have persuasion, negotiating and retention skills. Ability to be empathetic and exercise key listening skills. Work effectively in a team environment, contributing to the success of the call center and organization. Achieves personal metrics and goals set forth by the organization. Work on a schedule that is set in advance for all functions, lunches and breaks. Attends training as required and is expected to be punctual. Accurate and fast typing required. Flexibility is required and must be able to work a holiday rotation schedule, on call schedule and overtime when required. Be comfortable on a computer with dual screens and a headset and know your way around the Internet and basic computer applications. Will be learning laboratory terminology in Clinical and Anatomic Pathology. If you are presented a phone call and you get excited about the opportunity to wow customers, then we look forward to reviewing your application Minimum Qualifications: MINIMUM EDUCATION: High school diploma or equivalent. OTHER REQUIREMENTS: A grade of average on the alphanumeric typing test (4,000 5,999 keystrokes). PREFERENCES: Associate s degree in related field preferred. Completion of appropriate medical certificate training program. Knowledge of laboratory tests/medical terminology Proficient computer skills and ability to use multiple applications simultaneously. Selected CES candidates will be placed as a CES I, II, or III based on experience as detailed below: CLIENT ENGAGEMENT SPECIALIST I Meet one of the following: Six (6) months experience in a clinical laboratory or medical setting. Six (6) months customer service experience. Post high school education and/or experience may be substituted one for the other. CLIENT ENGAGEMENT SPECIALIST II Meet one of the following: One (1) year relevant experience at TriCore. Two (2) years relevant experience in a clinical laboratory or medical setting. Three (3) years customer service experience. Post high school education and/or experience may be substituted one for the other. CLIENT ENGAGEMENT SPECIALIST III Meet one of the following: Two (2) years relevant experience at TriCore Three (3) years relevant experience in a clinical laboratory or medical setting Four (4) years customer service experience or equivalent combination of education and experience TriCore is New Mexico s largest laboratory, employing more than 1,400 individuals who serve in a broad range of positions. We are dedicated to improving the quality of care for our communities, and also our employees. We foster a culture of integrity, are dedicated to excellence, and are looking for passionate individuals with a desire to have an impact in patient care, the core of our strategy. We offer excellent benefits including, medical, dental, vision and life insurances, 401(k) retirement plan with employer matching, PTO, and paid holidays, as well as opportunities for continuous learning, education assistance, wellness programs, career advancement, and the ability to share in our genuine commitment to the health of our communities. We offer a variety of shifts at multiple locations.
    $45k-66k yearly est. 60d+ ago
  • Client Engagement Specialist - Woodward

    Tricore Reference Laboratories 4.6company rating

    Albuquerque, NM jobs

    Schedule: Monday-Friday 8:30am-5pm and other shifts as needed Onsite training required, but once training is complete, position can work remotely. As a Client Engagement Specialist, you will provide excellent customer service on all transactions and are responsible for communicating with customers including patients, physicians, providers, and internal customers, and provide accurate and timely resolution to all inquiries and issues. Ensure callers receive exceptional customer service when responding to telephone, e-mail or written inquiries. Perform all duties under general supervision. Call volume often requires performing department functions at an increased pace while maintaining quality. The CES must be service-oriented individuals, able to communicate effectively and display a professional and positive demeanor. The CES needs to relate well to the customer, think and exercise sound judgment, and act responsibly in the customer s and the company s interest. ESSENTIAL FUNCTIONS: 1. After training period, show proficiency and have documented competency with various applications, websites and functions. 2. Provide first-level support on incoming calls from internal and external customers using appropriate iCARE guidelines and skills taught in identified Customer Service training module. 3. Work Directly with Client Engagement Leadership as needed for escalated calls regarding complaints, complex issues beyond agent s scope, etc. 4. Awareness of and participation in all Department metrics and goals designed to maximize quality and efficiencies to meet department goals and department Quality Indicators. 5. Read and understand all Department Policies and Procedures related to Client Engagement and to TriCore. 6. For promotion, eligibility must meet all current Department Metrics and accuracy standards for 10 of 12 months in a rolling calendar year. 7. Perform other assigned duties to meet the customer s requirements with direction of leadership. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. General Requirements: Experience in multi-tasking, strong attention to detail, dealing with sensitive information, and problem resolution while providing exceptional service. Be able to articulate with customers and have persuasion, negotiating and retention skills. Ability to be empathetic and exercise key listening skills. Work effectively in a team environment, contributing to the success of the call center and organization. Achieves personal metrics and goals set forth by the organization. Work on a schedule that is set in advance for all functions, lunches and breaks. Attends training as required and is expected to be punctual. Accurate and fast typing required. Flexibility is required and must be able to work a holiday rotation schedule, on call schedule and overtime when required. Be comfortable on a computer with dual screens and a headset and know your way around the Internet and basic computer applications. Will be learning laboratory terminology in Clinical and Anatomic Pathology. If you are presented a phone call and you get excited about the opportunity to wow customers, then we look forward to reviewing your application Minimum Qualifications: MINIMUM EDUCATION: High school diploma or equivalent. OTHER REQUIREMENTS: A grade of average on the alphanumeric typing test (4,000 5,999 keystrokes). PREFERENCES: Associate s degree in related field preferred. Completion of appropriate medical certificate training program. Knowledge of laboratory tests/medical terminology Proficient computer skills and ability to use multiple applications simultaneously. Selected CES candidates will be placed as a CES I, II, or III based on experience as detailed below: CLIENT ENGAGEMENT SPECIALIST I Meet one of the following: Six (6) months experience in a clinical laboratory or medical setting. Six (6) months customer service experience. Post high school education and/or experience may be substituted one for the other. CLIENT ENGAGEMENT SPECIALIST II Meet one of the following: One (1) year relevant experience at TriCore. Two (2) years relevant experience in a clinical laboratory or medical setting. Three (3) years customer service experience. Post high school education and/or experience may be substituted one for the other. CLIENT ENGAGEMENT SPECIALIST III Meet one of the following: Two (2) years relevant experience at TriCore Three (3) years relevant experience in a clinical laboratory or medical setting Four (4) years customer service experience or equivalent combination of education and experience TriCore is New Mexico s largest laboratory, employing more than 1,400 individuals who serve in a broad range of positions. We are dedicated to improving the quality of care for our communities, and also our employees. We foster a culture of integrity, are dedicated to excellence, and are looking for passionate individuals with a desire to have an impact in patient care, the core of our strategy. We offer excellent benefits including, medical, dental, vision and life insurances, 401(k) retirement plan with employer matching, PTO, and paid holidays, as well as opportunities for continuous learning, education assistance, wellness programs, career advancement, and the ability to share in our genuine commitment to the health of our communities. We offer a variety of shifts at multiple locations.
    $45k-66k yearly est. 60d+ ago
  • Client Engagement Specialist - Woodward

    Tricore Reference Laboratories 4.6company rating

    Albuquerque, NM jobs

    Schedule: Monday - Friday 0830-1700 with weekends, holidays, on-call, and other shifts as needed. Onsite training required, but once training is complete, position can work remotely. As a Client Engagement Specialist, you will provide excellent customer service on all transactions and are responsible for communicating with customers including patients, physicians, providers, and internal customers, and provide accurate and timely resolution to all inquiries and issues. Ensure callers receive exceptional customer service when responding to telephone, e-mail or written inquiries. Perform all duties under general supervision. Call volume often requires performing department functions at an increased pace while maintaining quality. The CES must be service-oriented individuals, able to communicate effectively and display a professional and positive demeanor. The CES needs to relate well to the customer, think and exercise sound judgment, and act responsibly in the customer s and the company s interest. ESSENTIAL FUNCTIONS: 1. After training period, show proficiency and have documented competency with various applications, websites and functions. 2. Provide first-level support on incoming calls from internal and external customers using appropriate iCARE guidelines and skills taught in identified Customer Service training module. 3. Work Directly with Client Engagement Leadership as needed for escalated calls regarding complaints, complex issues beyond agent s scope, etc. 4. Awareness of and participation in all Department metrics and goals designed to maximize quality and efficiencies to meet department goals and department Quality Indicators. 5. Read and understand all Department Policies and Procedures related to Client Engagement and to TriCore. 6. For promotion, eligibility must meet all current Department Metrics and accuracy standards for 10 of 12 months in a rolling calendar year. 7. Perform other assigned duties to meet the customer s requirements with direction of leadership. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. General Requirements: Experience in multi-tasking, strong attention to detail, dealing with sensitive information, and problem resolution while providing exceptional service. Be able to articulate with customers and have persuasion, negotiating and retention skills. Ability to be empathetic and exercise key listening skills. Work effectively in a team environment, contributing to the success of the call center and organization. Achieves personal metrics and goals set forth by the organization. Work on a schedule that is set in advance for all functions, lunches and breaks. Attends training as required and is expected to be punctual. Accurate and fast typing required. Flexibility is required and must be able to work a holiday rotation schedule, on call schedule and overtime when required. Be comfortable on a computer with dual screens and a headset and know your way around the Internet and basic computer applications. Will be learning laboratory terminology in Clinical and Anatomic Pathology. If you are presented a phone call and you get excited about the opportunity to wow customers, then we look forward to reviewing your application Minimum Qualifications: MINIMUM EDUCATION: High school diploma or equivalent. OTHER REQUIREMENTS: A grade of average on the alphanumeric typing test (4,000 5,999 keystrokes). PREFERENCES: Associate s degree in related field preferred. Completion of appropriate medical certificate training program. Knowledge of laboratory tests/medical terminology Proficient computer skills and ability to use multiple applications simultaneously. Selected CES candidates will be placed as a CES I, II, or III based on experience as detailed below: CLIENT ENGAGEMENT SPECIALIST I Meet one of the following: Six (6) months experience in a clinical laboratory or medical setting. Six (6) months customer service experience. Post high school education and/or experience may be substituted one for the other. CLIENT ENGAGEMENT SPECIALIST II Meet one of the following: One (1) year relevant experience at TriCore. Two (2) years relevant experience in a clinical laboratory or medical setting. Three (3) years customer service experience. Post high school education and/or experience may be substituted one for the other. CLIENT ENGAGEMENT SPECIALIST III Meet one of the following: Two (2) years relevant experience at TriCore Three (3) years relevant experience in a clinical laboratory or medical setting Four (4) years customer service experience or equivalent combination of education and experience TriCore is New Mexico s largest laboratory, employing more than 1,400 individuals who serve in a broad range of positions. We are dedicated to improving the quality of care for our communities, and also our employees. We foster a culture of integrity, are dedicated to excellence, and are looking for passionate individuals with a desire to have an impact in patient care, the core of our strategy. We offer excellent benefits including, medical, dental, vision and life insurances, 401(k) retirement plan with employer matching, PTO, and paid holidays, as well as opportunities for continuous learning, education assistance, wellness programs, career advancement, and the ability to share in our genuine commitment to the health of our communities. We offer a variety of shifts at multiple locations.
    $45k-66k yearly est. 34d ago
  • Special Ops Client Specialist

    Convatec 4.7company rating

    Oklahoma City, OK jobs

    Collect information and medical documentation to setup new customers of 180 Medical. To provide service support, through inbound and outbound calls, for the Account Management teams for new and existing customers of 180 Medical receiving specialized supplies. Coordinate with manufacturer(s) service information to provide select items as requested by facility and/or customer. Key Responsibilities: Contact customers to set up medical supply orders and follow-up as necessary to maintain seamless service of supplies and world-class service Perform follow up phone calls to customers after an initial shipment is delivered Handle inbound and outbound phone calls from customers regarding orders & service issues Make appropriately detailed notations in Medtrack2, a proprietary database system, as well as provide necessary communication to Teams and Sales regarding customer account status Place orders, make changes or adjustments to upcoming orders in Medtrack2 as needed to support customer supply needs Request and follow-up on necessary documentation from Teams or Facilities as required by a customer's insurance through scanning, faxing or utilization of other electronic communication methods Verify customer accounts are complete and all necessary documentation is in place to ensure a 180 Medical adheres to all compliance guidelines Monitor and respond promptly to email communication with customers, sales reps, and others within the company Support Team Supervisor on special projects All other duties as assigned Qualifications/Education: Must have a high school diploma; college degree preferred, not required. Six months to one-year related customer service experience and/or training; or equivalent combination of education and experience. Typing: 35-40 wpm with 40 (adjusted) highly recommended Effective written and verbal communication skills with attention to detail Ability to reason, problem solve and think outside the box Clear reasoning on prioritizing multiple tasks and satisfactory organizational skills Flexible and adaptable to change in environment and industry Work with integrity, upholding organizational values and Code of Ethics Meet productivity standards and complete work in a timely manner Sales experience preferred Proficient in Microsoft Office programs Collaborate well with others while being relied upon to work independently with applicable direction Physical Demands Regularly required to sit, stand, walk, and occasionally bend and move about the facility when in-office. Infrequent light physical effort required. Occasional lifting up to 10 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Working Conditions Work performed in an office environment, Special Factors This role can be performed remotely. Beware of scams online or from individuals claiming to represent Convatec A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address. If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you're unsure, please contact us at ********************. Equal opportunities Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law. Notice to Agency and Search Firm Representatives Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you. Already a Convatec employee? If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!
    $26k-33k yearly est. Auto-Apply 60d+ ago
  • Scheduling Specialist - Remote after training

    Radiology Partners 4.3company rating

    Chesterfield, MO jobs

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position, working 11:30am to 8pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned
    $33k-39k yearly est. 6h ago
  • Ostomy Client Specialist

    Convatec 4.7company rating

    Spring, TX jobs

    Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec's revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit **************************** Position Overview: To provide client service support to the Account Management teams. Collect medical documentation and information to setup new clients of 180 Medical. Key Responsibilities: Contact clients to set up medical supply orders Handle incoming phone calls from clients regarding orders & customer service issues Request Medicare documentation on Medicare clients Contacts HH agencies to coordinate sending supplies Make entries as appropriate in Medtrack an internal Microsoft Access database Place orders in Medtrack Change orders in Medtrack Support Team Supervisor on miscellaneous projects Obtain verbal authorization for supplies from facilities Suspense auditor to obtain Plan of Cares and chart notes when needed Verifying insurance for existing customer insurance changes Performs follow up phone calls to clients after initial shipment Verifies that client files are complete and all necessary documentation is in place All other duties as assigned. Qualifications/Education: Must have a high school diploma, college degree preferred, not required. Six months to one year related experience and/or training; or equivalent combination of education and experience. Typing: 35-40 wpm with 40 (adjusted) highly recommended Possess medical administrative skills Good communication skills with professionals in clinics and hospitals Sales experience preferred Ability to reason, problem solve, and think outside the box Multi-task a variety of issues Good organization skills and can prioritize tasks Proficient in Microsoft Office programs Good attention to detail Reliable/dependable Flexible and adaptable to changes in environment and industry Team Player; work well with others Dimensions: Physical Demands Regularly required to sit, stand, walk, and occasionally bend and move about the facility. Infrequent light physical effort required. Occasional lifting up to 10 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working Conditions Work performed in an office environment, Special Factors This role can be performed remotely. Beware of scams online or from individuals claiming to represent Convatec A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address. If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you're unsure, please contact us at ********************. Equal opportunities Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law. Notice to Agency and Search Firm Representatives Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you. Already a Convatec employee? If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!
    $35k-51k yearly est. Auto-Apply 22d ago
  • Regional Business Specialist, Ohio

    Braeburn 4.3company rating

    Remote

    Reports to: Regional Director Braeburn is dedicated to delivering solutions for people living with the serious consequences of opioid use disorder. At Braeburn, we challenge the status quo and champion transformation of the management of opioid use disorder (OUD) by partnering with the community to create a world where every person with OUD gets the best possible care and opportunity to reach their full potential. Our shared commitment to innovation on behalf of patients enables us to help people with OUD begin and sustain recovery. At Braeburn, there are opportunities to contribute to our purpose every day. We value authenticity and strive to amplify all voices. Our culture empowers everyone to be successful and unleashes our full potential. Position Summary: The position is responsible for identifying, creating and implementing ideal opportunities within key accounts in the criminal justice and federal systems. Other responsibilities include engaging with customers, identifying educational opportunities, and ensuring access for appropriate patients at Federal Prisons, State Departments of Corrections, local and state jails, VISN and local Veterans Affairs, and DOD. The Regional Business Specialist will establish high work standards and work in accordance with all company policies and code of conduct. Specific Duties: Execute business development strategies and marketing plans effectively to meet or exceed business objectives. Provide Account Management, strategic planning, and analysis in assigned key accounts. Review, analyze and interpret market reports to ensure quarterly and annual objectives are met. Develop and maintain collaborative working relationships with external stakeholders, decision makers and account influencers within assigned accounts. Accountable for achieving access, contractual, and outcome goals as agreed upon and identified in account generated business plans. Develop a deep understanding of assigned geography and customers, including delivery of care, major payers and public policy and funding initiatives. Identify specific opportunities and barriers within emerging customer segments to ensure company success. Providing information and education to stakeholders (medical professionals, correctional medical/behavioral providers, administrators, drug/treatment court professionals, etc.) Responsible for developing systems of care that informs their development of successful criminal justice initiatives utilizing injectable Medication for Opioid Use Disorder (MOUD). Deliver fair, balanced, and compliant clinical presentations. Assist with development and delivery of field training in support of the strategic business development plan. Ensure compliant and effective cross-functional leadership and collaboration with all Braeburn partners, to execute on identified customer business plans and to ensure continuity of care and pull-through. Ensure reinforcement of Braeburn compliance policies and Braeburn Code of Conduct. Exercise sound judgment and ensure integrity and compliance with company policies in all activities and communications. Represent Braeburn at local and select national conferences. Manage all business development expenses and budgets. May Interact with the following stakeholders: C-Suite Executive Management Teams Corrections staff Judges/Drug court teams Executive Directors, Program Directors, Clinical Directors, Director of Nursing, and Business Development Directors Medical Directors, County Behavioral Health Directors Non-Medicaid State and County government officials Mental Health and Substance Abuse Coalitions Large Public Sector Treatment Agencies Local Mental Health Advocacy groups Skills: Strategic Vision, Accountability, Adaptability, Business Acumen, Judgement and Collaboration Strong interpersonal, written and oral communication, presentation, planning and operational skills Strategic account planning, negotiation, and contracting skills Documented collaborative team-oriented skill set and operational values Strong work ethic, ethical behavior and commitment to excellence in a compliant manner Understanding of correctional customers (federal, state and privately-run systems), their managed care organizations, pharmacy providers and the continuum of care Demonstrated passion and empathy for improving Addiction/Mental health patient care Entrepreneurial attitude and/or experience in a start-up environment Education/Experience: Bachelor's degree (BS/BA) required, Advanced Business Degree a plus 10+ years of pharmaceutical experience with at least 5+ years of sales, sales leadership and/or field market access/ reimbursement (FRM / FRS) experience in biotech/ specialty pharmaceutical / device industries 2+ years of pharmaceutical or related experience required in the Corrections / Criminal Justice System, Integrated Health Systems and Hospitals Proven sales or field market access (FRM / FRS) performance, as evidenced by market performance reports and recognition awards in specialty pharmacy markets Demonstrated experience with complex customer protocol navigation and contracting specific to integrated health systems, corrections, and other large accounts Experience within a complex distribution model, including Specialty Pharmacy Network Management and Buy & Bill acquisition, required In-depth understanding of reimbursement and insurance coverage for physician-administered treatments Proven product launch experience, leading others in a highly complicated and competitive environment Experience selling specialty products, in-particular physician administered products such as implantable or injectable medication technologies in a healthcare setting Ability to work autonomously to find new business opportunities Willing to travel both regionally & nationally as needed (Up to 70-80%) Valid driver's license and in good standing Braeburn is committed to ensuring equal employment opportunity for all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, military/veteran status, age, disability, or any other category/characteristic protected by law (collectively, "Protected Categories"). In fact, we encourage all underrepresented backgrounds to apply for any open job positions with the company. Braeburn Job Scam Warning At Braeburn, we prioritize the security of your personal information. Be aware of individuals falsely presenting themselves as Braeburn employees or representatives to gain access to your personal information or money through fictitious job offers. Braeburn will never ask for financial information or payment during the job application process. This includes but it is not limited to requests for bank account details, social security numbers, credit card numbers, or any form of payment for application fees, equipment, or software. Any claims that you will be reimbursed for such expenses are fraudulent. We also will not ask you to download third-party applications for communication regarding job opportunities. Be cautious of offers from unofficial email addresses (e.g., Yahoo, Gmail, Hotmail) or those with misspelled variations of official Braeburn email addresses. To ensure you are communicating about a legitimate job opportunity, check that the job is posted on Braeburn's official career website. If you suspect you have been contacted about a fraudulent position, please contact Braeburn directly through our official channels at *******************. Braeburn is not liable for losses resulting from job recruiting scams. If you believe you are a victim of fraud, contact the FBI through the Internet Crime Complaint Center at ******************* or your local authorities. Braeburn does not accept unsolicited assistance from search firms for employment opportunities. Resumes submitted without a valid written search agreement will be considered Braeburn's sole property, and no fee will be paid.
    $45k-86k yearly est. Auto-Apply 42d ago
  • Scheduling Specialist

    UW Health 4.5company rating

    Rockford, IL jobs

    Work Schedule: 100% FTE, Day shift. Monday thru Friday 830-5pm, rotating Saturday from 8-noon every 4-6 weeks. You will work at 2550 Charles St in Rockford, IL. Additional components of compensation may include: Evening, night, and weekend shift differential Overtime On-call pay At UW Health in northern Illinois, you will have: Competitive pay and comprehensive benefits package including: PTO, Medical, Dental, Vision, retirement, short and long-term disability, paternity leave, adoption assistance, tuition assistance Annual wellness reimbursement Opportunity for on-site day care through UW Health Kids Tuition reimbursement for career advancement--ask about our fully funded programs! Abundant career growth opportunities to nurture professional development Strong shared governance structure Commitment to employee voice Qualifications Associate's Degree with an emphasis on healthcare. Preferred Work Experience 2 years of Customer Service experience in a healthcare setting or with medical claims insurance. Preferred 2 years of Customer Service experience. Required Previous computer experience. Required Our Commitment to Social Impact and BelongingUW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Job DescriptionUW Northern Illinois benefits
    $35k-43k yearly est. Auto-Apply 1h ago
  • Scheduling Specialist

    Radiology Partners 4.3company rating

    Boynton Beach, FL jobs

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 8:30am-5:00pm Monday-Friday, Rotating Saturdays 8am-2pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned
    $30k-36k yearly est. 6h ago
  • Business Improvement Specialist

    DHD Consulting 4.3company rating

    Alpharetta, GA jobs

    Reporting & Operational Insights: Deliver detailed reports on key manufacturing performance indicators (KPIs), such as production costs, yields, labor efficiency, capital expenditures, inventory management, service levels. Provide senior management with insights on how these factors impact profitability vs plan. Candidates with extensive experience in issue-raising, problem-solving, and report writing, including identifying business challenges and proposing effective solutions, will be strongly considered. While financial experience is a plus, we are open to candidates who demonstrate exceptional abilities in these core areas Financial Forecasting & Result Analysis, Planning based on Result Analysis Manage and oversee the strategic planning processes for Entire business; coordinate the planning and forecasting processes, including annual and new initiatives, business plan developments, and continuation of key company projects Analyze monthly, annually performances across revenue and expenses lines, variances, and trend data Review reports from division managers on actual performance, forecasts and budgets, as well as comparative views versus prior periods Provide recommendations on organizational strategy, including structure, design, workforce development, and methodologies to ensure alignment with current company business strategy and goals Partner with sales, manufacturing, supply chain and procurement departments to develop and manage annual budgets and quarterly forecasts, ensuring alignment with strategic objectives. Support data-driven decision-making with robust financial models and actionable insights. Investigate significant variances, identify root causes, and collaborate with operations teams to develop corrective actions that align with financial goals. Build managerial database by identifying sources of information; assembling, verifying, and backing up data Analysis and optimization of working capital by managing accounts receivable and inventory levels Analysis of data of raw material purchases, including quantity and pricing, and improving profitability by implementing new internal pricing rules to secure competitive sourcing Maintain and refine financial models focused on manufacturing performance. Conduct sensitivity analysis to evaluate how changes in pricing, sourcing, production volume, raw material costs, labor, and other variables impact overall financial performance. Capex ROI Collaborate with project managers to lead post-mortem reviews on productivity-driven capital investment projects Continuous Improvement In Operations Finance Drive process improvement initiatives within the Operations Finance function. Identify opportunities to enhance reporting efficiency, improve data accuracy, and streamline financial analysis processes. Support system upgrades and new implementations to ensure accurate and timely financial reporting for manufacturing operations. Requirements [Knowledge, Skills, And Abilities] Korean & English Bilingual: Ability to read, write, and speak in Korean & English Manufacturing Finance Acumen: Strong understanding of manufacturing and inventory accounting, standard costing, and the financial drivers specific to manufacturing operations. Analytical Skills Proficient in complex financial analysis and identifying actionable insights. Ability to dive deep into data to uncover trends, resolve inconsistencies, and provide valuable recommendations. Technology Proficiency Advanced Excel skills and experience with Powerpoint, SAP(ERP) Effective Communication Skills Strong verbal and written communication skills to convey financial insights and recommendations clearly to cross-functional teams and senior leadership. Business Partnership Ability to collaborate effectively with manufacturing operations teams, senior management, and cross-functional departments to influence decision-making and support business objectives. Adaptability And Project Management Comfortable managing multiple priorities in a fast-paced environment. Able to work under pressure, meet deadlines, and support various projects simultaneously. [Education] Minimum Requirements: Bachelors degree in Finance, Accounting, Business Administration, Economics, or a related field. Equivalent combination of education and experience may be considered (e.g., 1 year of experience may substitute for 1 year of degree). Experience 3-7 years of relevant experience in financial planning / forecasting and analysis, cost accounting, or manufacturing finance. Experience in a manufacturing or operations environment preferred. Experience in Building Material Industry (especially countertop material, and manufacturing of Chemical company preferred but not required.
    $71k-106k yearly est. 34d ago
  • Business Improvement Specialist

    DHD Consulting 4.3company rating

    Alpharetta, GA jobs

    Reporting & Operational Insights: Deliver detailed reports on key manufacturing performance indicators (KPIs), such as production costs, yields, labor efficiency, capital expenditures, inventory management, service levels. Provide senior management with insights on how these factors impact profitability vs plan. Candidates with extensive experience in issue-raising, problem-solving, and report writing, including identifying business challenges and proposing effective solutions, will be strongly considered. While financial experience is a plus, we are open to candidates who demonstrate exceptional abilities in these core areas Financial Forecasting & Result Analysis, Planning based on Result Analysis Manage and oversee the strategic planning processes for Entire business; coordinate the planning and forecasting processes, including annual and new initiatives, business plan developments, and continuation of key company projects Analyze monthly, annually performances across revenue and expenses lines, variances, and trend data Review reports from division managers on actual performance, forecasts and budgets, as well as comparative views versus prior periods Provide recommendations on organizational strategy, including structure, design, workforce development, and methodologies to ensure alignment with current company business strategy and goals Partner with sales, manufacturing, supply chain and procurement departments to develop and manage annual budgets and quarterly forecasts, ensuring alignment with strategic objectives. Support data-driven decision-making with robust financial models and actionable insights. Investigate significant variances, identify root causes, and collaborate with operations teams to develop corrective actions that align with financial goals. Build managerial database by identifying sources of information; assembling, verifying, and backing up data Analysis and optimization of working capital by managing accounts receivable and inventory levels Analysis of data of raw material purchases, including quantity and pricing, and improving profitability by implementing new internal pricing rules to secure competitive sourcing Maintain and refine financial models focused on manufacturing performance. Conduct sensitivity analysis to evaluate how changes in pricing, sourcing, production volume, raw material costs, labor, and other variables impact overall financial performance. Capex ROI Collaborate with project managers to lead post-mortem reviews on productivity-driven capital investment projects Continuous Improvement In Operations Finance Drive process improvement initiatives within the Operations Finance function. Identify opportunities to enhance reporting efficiency, improve data accuracy, and streamline financial analysis processes. Support system upgrades and new implementations to ensure accurate and timely financial reporting for manufacturing operations. Requirements [Knowledge, Skills, And Abilities] Korean & English Bilingual: Ability to read, write, and speak in Korean & English Manufacturing Finance Acumen: Strong understanding of manufacturing and inventory accounting, standard costing, and the financial drivers specific to manufacturing operations. Analytical Skills Proficient in complex financial analysis and identifying actionable insights. Ability to dive deep into data to uncover trends, resolve inconsistencies, and provide valuable recommendations. Technology Proficiency Advanced Excel skills and experience with Powerpoint, SAP(ERP) Effective Communication Skills Strong verbal and written communication skills to convey financial insights and recommendations clearly to cross-functional teams and senior leadership. Business Partnership Ability to collaborate effectively with manufacturing operations teams, senior management, and cross-functional departments to influence decision-making and support business objectives. Adaptability And Project Management Comfortable managing multiple priorities in a fast-paced environment. Able to work under pressure, meet deadlines, and support various projects simultaneously. [Education] Minimum Requirements: Bachelors degree in Finance, Accounting, Business Administration, Economics, or a related field. Equivalent combination of education and experience may be considered (e.g., 1 year of experience may substitute for 1 year of degree). Experience 3-7 years of relevant experience in financial planning / forecasting and analysis, cost accounting, or manufacturing finance. Experience in a manufacturing or operations environment preferred. Experience in Building Material Industry (especially countertop material, and manufacturing of Chemical company preferred but not required.
    $71k-106k yearly est. 2d ago
  • Donor/Business Relations Specialist FT

    Rockford Rescue Mission 3.7company rating

    Rockford, IL jobs

    PRINCIPAL DUTIES/RESPONSIBILITIES: To cultivate and solicit all assigned donors and donor groups through stewardship strategies. To assist donors in achieving their stewardship goals. This will be accomplished through relationship building through various donor cultivation strategies. GENERAL DUTIES: CHURCH RELATIONSHIPS BUSINESS RELATIONSHIPS OTHER ASSIGNED DONORS QUALIFICATIONS Proven track record in fundraising or experience in donor relationship cultivation. Have knowledge of homelessness, rescue and funding environments on a local and national level. Must be of exemplary character displaying respect, accountability and professionalism. Proven commitment to Biblical Christian unity among pastors of different denominations. Servant leader who demonstrates faith, humility and unity. Composed and professional demeanor. Enthusiastic about Rockford Rescue Mission's purpose, vision and values. Skilled and effective in written and verbal communications. Must be teachable and function as a team player. Ability to follow a strategy for building and maintaining relationships with donors and engage them through giving financially, gifts-in-kind, and volunteering. Must be able to manage multiple tasks and work with deadlines. Must engage in safe and healthy work practices, both on the premises and off-site facilities. Must take an active part ensuring the safety, health and well-being of all Mission staff, volunteers and Mission guests. Willing to work weekends and evenings as necessary. Flexibility and a cooperative spirit are crucial. Proficient in MS Office (including Word, Excel and Outlook). Experience with donor database. Have a passion for the work of this ministry, a highly relational and winsome disposition, sensitivity to the needs of others, and innate attention to detail. For complete job description go to: *************************************************************
    $75k-102k yearly est. 60d+ ago

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