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Concierge Careers

The most misinterpreted part of a concierge is probably its pronunciation. Let's get it right once and for all. Kon. See. Erhzh. We often associate the role of a concierge with the person holding the car door, greeting us, and getting our luggage at a hotel. But the modern-day concierge has also extended their services to being a personal butler, taking care of travel arrangements, dinner reservations, and, in rare cases, grocery shopping. Think of a more multi-tasking and independent version of Alfred from Batman.

Daily, a concierge is involved in tasks such as welcoming clients during entry and exit to a building, providing information assistance to guests, organizing resident transportations, and making actionable recommendations for the nearby premises. Besides that, they also attend to customer complaints, answer calls, assisting with your belongings, and helping schedule events.

Employers require a concierge to have a minimum of a high school diploma or G.E.D equivalent. This role earns, on average, $14 per hour and suits individuals who have excellent customer service.

There is more than meets the eye when it comes to being a concierge. For example, did you know that they make an average of $14.08 an hour? That's $29,288 a year!

Between 2018 and 2028, the career is expected to grow 0% and produce -7,300 job opportunities across the U.S.

What Does a Concierge Do

There are certain skills that many concierges have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, integrity and interpersonal skills.

When it comes to the most important skills required to be a concierge, we found that a lot of resumes listed 12.6% of concierges included communication, while 10.4% of resumes included front office, and 7.4% of resumes included guest service. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the concierge job title. But what industry to start with? Most concierges actually find jobs in the hospitality and real estate industries.

How To Become a Concierge

If you're interested in becoming a concierge, one of the first things to consider is how much education you need. We've determined that 41.2% of concierges have a bachelor's degree. In terms of higher education levels, we found that 4.8% of concierges have master's degrees. Even though some concierges have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a concierge. When we researched the most common majors for a concierge, we found that they most commonly earn bachelor's degree degrees or high school diploma degrees. Other degrees that we often see on concierge resumes include associate degree degrees or master's degree degrees.

You may find that experience in other jobs will help you become a concierge. In fact, many concierge jobs require experience in a role such as sales associate. Meanwhile, many concierges also have previous career experience in roles such as cashier or customer service representative.

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Average Salary
$29,288
Average Salary
0
Job Openings
2,207
Job Openings

Concierge Career Paths

Top Careers Before Concierge

Cashier
12.9 %

Top Careers After Concierge

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Concierge

Concierges in America make an average salary of $29,288 per year or $14 per hour. The top 10 percent makes over $36,000 per year, while the bottom 10 percent under $23,000 per year.
Average Salary
$29,288

Best Paying Cities

City
ascdesc
Average Salarydesc
San Francisco, CA
Salary Range31k - 44k$38k$37,776
Vancouver, WA
Salary Range29k - 38k$34k$33,859
Chicago, IL
Salary Range29k - 38k$33k$33,448
Denver, CO
Salary Range28k - 36k$32k$32,375
Harrison, NY
Salary Range25k - 38k$32k$31,562
Eugene, OR
Salary Range26k - 34k$30k$30,483
$17k
$44k

Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Concierge Experienced for Luxury Residential Property
Concierge Experienced for Luxury Residential Property
Adamas Building & Adamas Security
Adamas Building & Adamas Security
01/29/2021
01/29/2021
$31,30501/29/2021
$31,305
SMS Client Concierge (Orlando-Remote)
SMS Client Concierge (Orlando-Remote)
Boomtown
Boomtown
01/29/2021
01/29/2021
$22,95701/29/2021
$22,957
Calling Client Concierge (Charlotte-Remote)
Calling Client Concierge (Charlotte-Remote)
Boomtown
Boomtown
01/29/2021
01/29/2021
$27,13101/29/2021
$27,131
SMS Client Concierge (Dallas-Remote)
SMS Client Concierge (Dallas-Remote)
Boomtown
Boomtown
01/29/2021
01/29/2021
$22,95701/29/2021
$22,957
SMS Client Concierge (Atlanta-Remote)
SMS Client Concierge (Atlanta-Remote)
Boomtown
Boomtown
01/29/2021
01/29/2021
$22,95701/29/2021
$22,957
See More Recent Salaries

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Concierge Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Concierge. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Concierge Resume

At Zippia, we went through countless Concierge resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

Concierge Demographics

Gender

female

58.9 %

male

36.8 %

unknown

4.3 %

Ethnicity

White

56.6 %

Hispanic or Latino

18.7 %

Black or African American

13.7 %

Foreign Languages Spoken

Spanish

58.9 %

French

11.1 %

Japanese

3.9 %
See More Demographics

Concierge Education

Majors

Business
21.9 %

Degrees

Bachelors

41.2 %

High School Diploma

24.3 %

Associate

16.5 %

Top Colleges for Concierges

1. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

3. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

4. Drexel University

Philadelphia, PA • Private

In-State Tuition
$53,244
Enrollment
15,557

5. Maine Maritime Academy

Castine, ME • Public

In-State Tuition
$13,478
Enrollment
979

6. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

7. California State University - Bakersfield

Bakersfield, CA • Public

In-State Tuition
$7,309
Enrollment
9,142

8. SUNY at Binghamton

Vestal, NY • Public

In-State Tuition
$9,808
Enrollment
13,990

9. Villanova University

Villanova, PA • Private

In-State Tuition
$53,308
Enrollment
6,819

10. San Diego State University

San Diego, CA • Public

In-State Tuition
$7,488
Enrollment
30,018
See More Education Info
Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Concierge

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 12.6% of concierges listed communication on their resume, but soft skills such as communication skills and integrity are important as well.

  • Communication, 12.6%
  • Front Office, 10.4%
  • Guest Service, 7.4%
  • Customer Service, 6.3%
  • Prospective Residents, 6.0%
  • Other Skills, 57.3%
  • See All Concierge Skills

Best States For a Concierge

Some places are better than others when it comes to starting a career as a concierge. The best states for people in this position are California, Iowa, Illinois, and Washington. Concierges make the most in California with an average salary of $35,680. Whereas in Iowa and Illinois, they would average $33,538 and $33,420, respectively. While concierges would only make an average of $33,095 in Washington, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Illinois

Total Concierge Jobs:
127
Highest 10% Earn:
$43,000
Location Quotient:
1.15
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Maine

Total Concierge Jobs:
18
Highest 10% Earn:
$40,000
Location Quotient:
1.47
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. California

Total Concierge Jobs:
347
Highest 10% Earn:
$48,000
Location Quotient:
1.28
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Concierge Employers

We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ concierges and discovered their number of concierge opportunities and average salary. Through our research, we concluded that Apple was the best, especially with an average salary of $37,754. The Walt Disney Company follows up with an average salary of $33,249, and then comes Hyatt Hotels with an average of $30,067. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as a concierge. The employers include Quintiles Transnational, Oneida, and Boomtown

1. Apple
4.9
Avg. Salary: 
$37,754
Concierges Hired: 
149+
2. The Walt Disney Company
4.7
Avg. Salary: 
$33,249
Concierges Hired: 
144+
3. Hyatt Hotels
4.1
Avg. Salary: 
$30,067
Concierges Hired: 
87+
4. Marriott International
4.4
Avg. Salary: 
$30,285
Concierges Hired: 
82+
5. Expedia Group
4.7
Avg. Salary: 
$35,694
Concierges Hired: 
65+
6. Hilton
4.7
Avg. Salary: 
$30,169
Concierges Hired: 
63+

Concierge Videos