The most misinterpreted part of a concierge is probably its pronunciation. Let's get it right once and for all. Kon. See. Erhzh. We often associate the role of a concierge with the person holding the car door, greeting us, and getting our luggage at a hotel. But the modern-day concierge has also extended their services to being a personal butler, taking care of travel arrangements, dinner reservations, and, in rare cases, grocery shopping. Think of a more multi-tasking and independent version of Alfred from Batman.
Daily, a concierge is involved in tasks such as welcoming clients during entry and exit to a building, providing information assistance to guests, organizing resident transportations, and making actionable recommendations for the nearby premises. Besides that, they also attend to customer complaints, answer calls, assisting with your belongings, and helping schedule events.
Employers require a concierge to have a minimum of a high school diploma or G.E.D equivalent. This role earns, on average, $14 per hour and suits individuals who have excellent customer service.
There is more than meets the eye when it comes to being a concierge. For example, did you know that they make an average of $14.08 an hour? That's $29,288 a year!
Between 2018 and 2028, the career is expected to grow 0% and produce -7,300 job opportunities across the U.S.
There are certain skills that many concierges have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, integrity and interpersonal skills.
When it comes to the most important skills required to be a concierge, we found that a lot of resumes listed 12.6% of concierges included communication, while 10.4% of resumes included front office, and 7.4% of resumes included guest service. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the concierge job title. But what industry to start with? Most concierges actually find jobs in the hospitality and real estate industries.
If you're interested in becoming a concierge, one of the first things to consider is how much education you need. We've determined that 41.2% of concierges have a bachelor's degree. In terms of higher education levels, we found that 4.8% of concierges have master's degrees. Even though some concierges have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a concierge. When we researched the most common majors for a concierge, we found that they most commonly earn bachelor's degree degrees or high school diploma degrees. Other degrees that we often see on concierge resumes include associate degree degrees or master's degree degrees.
You may find that experience in other jobs will help you become a concierge. In fact, many concierge jobs require experience in a role such as sales associate. Meanwhile, many concierges also have previous career experience in roles such as cashier or customer service representative.
