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PERSONALIZED JOBS

Become A Concierge

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Working As A Concierge

  • Handling and Moving Objects
  • Performing for or Working Directly with the Public
  • Performing General Physical Activities
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Unpleasant/Angry People

  • Outdoors/walking/standing

  • Repetitive

  • $21,160

    Average Salary

What Does A Concierge Do At Compass Group, North America

* Greet & escort, POC, owner of requests (coordinates through WS team as needed)
* Coffee & water
* Catering recommendations & arrangements (through Workplace POC)
* Office tour
* Ground transport arrangements
* Restaurant reservations
* Hotel recommendations & arrangements
* Entertainment/local attractions, tickets - recommendations & arrangements
* Luggage assistance
* Sending/receiving packages
* Printing
* Document assembly & distribution, binding
* Office set up/preference checks
* Basic research & information
* Travel option research
* Personal errands, e.g., dry cleaning, flowers, shopping/returns, coffee, lunch, gifts, et cetera

What Does A Concierge Do At Lithia Auto Stores

* Serve as initial point of contact for customers arriving for service
* Obtaining mileage and vin for advisors, while using provided software to identify “opportunity” customers
* Communicating dealership’s intent to purchase vehicles from our service customers, sharing important account updates and gaining permission to evaluate vehicles before handing customers off to their service advisor.
* Consistently meeting and exceeding goals relating to percentage of customers interacted with, accurately logging notes from customer conversations, and generating new sales opportunities from service traffic.
* Working as a team with service advisors, porters and sales department.
* Assist in developing continuous improvement plans, by communicating observations to management.
* Build and maintain knowledge of product information, dealership/department processes, and keep current with certifications and licenses.
* Why Lithia?
* We are an exciting, dynamic, and highly successful team and (LAD) a member of NYSE.
* We continue to grow and expand our footprint through acquisitions of new dealerships in many US markets.
* We are big community supporters and provide a fun, exciting, and collaborative work place where growth and advancement opportunities abound.
* We offer a comprehensive compensation and benefits package and all the tools you will need to be successful.
* Our offerings include:
* Medical, Dental and Vision Plans
* Paid Holidays & PTO
* Short and Long Term Disability
* Paid Life Insurance
* k) Retirement Plan
* Employee Stock Purchase Plan
* Lithia Learning Center
* Vehicle Purchase Discounts
* Wellness Programs

What Does A Concierge Do At Fairmont

* Reporting to the Chef Concierge, responsibilities and essential job functions include but are not limited to the following:
* Consistently offer professional, friendly and engaging service
* Assist guests with mail, messages, and any plans or arrangements they require
* Assist with any plans or arrangements the guest intends to make during their stay
* Assist guests regarding hotel facilities in an informative and helpful way
* Drive the hotel vehicle as part of an exclusive Limousine Concierge Service
* Follow department policies, procedures and service standards
* Follow all safety policies
* Other duties as assigned
* Employee Status

What Does A Concierge Do At Hershey Entertainment and Resorts

* may be required to do one or all of the following tasks depending on the assigned job:
* High guest contact position
* Facilitate and coordinate office details related to Cabana operations including direct contact with guests
* Sell and track inventory items
* Provide general information to guests
* Communicate and work with other departments effectively to ensure the best possible experience for our guests
* Must be comfortable handling money
* Handle clerical duties such as filing, answering phones, and filling out paperwork
* Clean and reset cabanas to ensure they are ready for daily use
* Learn operational standards for the Guest Services Department at Hersheypark

What Does A Concierge Do At Central Bethany Development

* Responsible for Concierge department supervision and scheduling
* Provide administrative support to Assisted Living, Memory Care, and Activities departments
* Offer an exceptional level of customer service when assisting Laurel Parc residents, family and staff
* Answer high volume multi-line phone system
* Maintain strict confidentiality of all resident and staff information
* Receptive, kind, warm & friendly attitude is required
* Must be able to foster a teamwork inspired attitude in all areas
* Other supervisory duties as instructed by management

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Concierge Demographics

Gender

Female

62.3%

Male

35.6%

Unknown

2.1%
Ethnicity

White

76.1%

Hispanic or Latino

14.4%

Asian

7.0%

Unknown

1.9%

Black or African American

0.7%
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Languages Spoken

Spanish

55.4%

French

12.1%

Chinese

3.9%

Japanese

3.9%

Italian

3.4%

Portuguese

3.3%

German

3.1%

Mandarin

2.6%

Russian

2.2%

Arabic

2.2%

Korean

1.3%

Cantonese

1.2%

Greek

1.0%

Tagalog

0.9%

Swedish

0.7%

Dutch

0.6%

Filipino

0.6%

Hebrew

0.6%

Vietnamese

0.5%

Hindi

0.5%
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Concierge Education

Schools

University of Phoenix

9.3%

University of Central Florida

8.7%

Miami Dade College

7.0%

Howard University

6.9%

Northern Virginia Community College

5.5%

Florida International University

5.1%

University of Nevada - Las Vegas

4.9%

Johnson & Wales University

4.9%

Montgomery College

4.9%

Hudson County Community College

4.8%

College of Southern Nevada

4.4%

University of North Texas

4.0%

Valencia College

4.0%

Southern New Hampshire University

3.9%

San Francisco State University

3.8%

Liberty University

3.7%

George Mason University

3.7%

Georgia State University

3.7%

Temple University

3.4%

Texas State University

3.4%
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Majors

Business

23.4%

Psychology

8.0%

Hospitality Management

7.9%

Communication

7.7%

Health Care Administration

6.7%

Criminal Justice

5.6%

Marketing

4.6%

Nursing

4.0%

Management

3.5%

Liberal Arts

3.3%

English

2.9%

Education

2.8%

Accounting

2.8%

Medical Assisting Services

2.7%

General Studies

2.6%

Kinesiology

2.5%

Graphic Design

2.4%

Political Science

2.3%

Sociology

2.3%

Biology

2.2%
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Degrees

Bachelors

43.2%

Other

30.0%

Associate

12.2%

Masters

7.2%

Certificate

4.9%

Diploma

1.3%

License

0.6%

Doctorate

0.5%
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Internship
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Real Concierge Salaries

Job Title Company Location Start Date Salary
Marketing Concierge The Standard Register Company Dayton, OH Aug 01, 2011 $80,000
Print Concierge The Standard Register Company Pittsburgh, PA Dec 01, 2014 $54,995 -
$81,000
Design Concierge Workshop Design LLC New York, NY Jul 07, 2016 $44,000
Concierge Associated Hotel Services New York, NY Jan 23, 2009 $36,836
Concierge 2 Hermitage Club LLC Dover, VT Dec 04, 2016 $32,432
Concierge Shoreham, Inc. RI May 01, 2016 $30,011
Concierge Hermitage Club LLC Dover, VT Nov 15, 2015 $28,842
Concierge Hermitage Club LLC VT Oct 09, 2014 $27,778

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Top Skills for A Concierge

CustomerServiceSkillsFrontDeskSpaServicesPhoneCallsVIPSpecialEventsTravelArrangementsDataEntryCommunicationSkillsHotelGuestsDinnerReservationsSpecialRequestsRestaurantReservationsGuestServiceEventPlanningInternetCustomerSatisfactionLocalFeaturesPropertyManagementGuestSatisfaction

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Top Concierge Skills

  1. Customer Service Skills
  2. Front Desk
  3. Spa Services
You can check out examples of real life uses of top skills on resumes here:
  • Exhibited excellent interpersonal, communication and customer service skills.
  • Front desk and Guest management experience.
  • Complete all register transactions for all spa services provided Suggest and prescribe retail products.
  • Receive, locate, route, send: all telephone calls, messages, and faxes to approximately 100 employees.
  • Coordinate the reservations and arrival of guests, VIP'S, and sub-contractor deliveries.

Top Concierge Employers

Concierge Videos

Career Advice on becoming a Concierge by Geoff L (Full Version)

What is a Concierge?

Concierge (Resort), Career Video from drkit.org

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