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Concierge vs activity coordinator

The differences between concierges and activity coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a concierge, becoming an activity coordinator takes usually requires 2-4 years. Additionally, an activity coordinator has an average salary of $35,309, which is higher than the $33,667 average annual salary of a concierge.

The top three skills for a concierge include reservations, front desk and customer service. The most important skills for an activity coordinator are customer service, patients, and CPR.

Concierge vs activity coordinator overview

ConciergeActivity Coordinator
Yearly salary$33,667$35,309
Hourly rate$16.19$16.98
Growth rate-10%
Number of jobs6,92220,364
Job satisfaction-5
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 61%
Average age4942
Years of experience24

What does a concierge do?

Specializing in customer service, a concierge is responsible for assisting clients at establishments in the hospitality industry. Most of the tasks revolve around greeting clients and responding to inquiries, arranging appointments and making reservations, answering calls, and coordinating with the necessary personnel in the joint effort to secure customer satisfaction. They also have administrative tasks such as producing reports, processing documentation, and even keeping accurate records. Furthermore, a concierge must adhere to the policies and regulations of the organization at all times.

What does an activity coordinator do?

An activity coordinator is someone who creates and plans activities, outings, and events in various settings. Typically, they oversee creating programs, staffing events, and supervising the implementation of activities. They generally report to the activity director or community manager. One of their tasks is to collaborate with directors of studies to schedule the activities. Other tasks include coordinating staff with the activities and informing them of the decisions regularly. Also, they strategize, coordinate, and encourage the members to participate in the activities.

Concierge vs activity coordinator salary

Concierges and activity coordinators have different pay scales, as shown below.

ConciergeActivity Coordinator
Average salary$33,667$35,309
Salary rangeBetween $26,000 And $43,000Between $28,000 And $44,000
Highest paying CityLos Angeles, CAWashington, DC
Highest paying stateCaliforniaMississippi
Best paying companyDeloitteMedical University of South Carolina
Best paying industryHospitalityGovernment

Differences between concierge and activity coordinator education

There are a few differences between a concierge and an activity coordinator in terms of educational background:

ConciergeActivity Coordinator
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 61%
Most common majorBusinessPsychology
Most common collegeStanford UniversityDuke University

Concierge vs activity coordinator demographics

Here are the differences between concierges' and activity coordinators' demographics:

ConciergeActivity Coordinator
Average age4942
Gender ratioMale, 38.5% Female, 61.5%Male, 28.4% Female, 71.6%
Race ratioBlack or African American, 12.5% Unknown, 6.0% Hispanic or Latino, 18.1% Asian, 7.6% White, 54.8% American Indian and Alaska Native, 0.9%Black or African American, 11.6% Unknown, 5.6% Hispanic or Latino, 15.6% Asian, 5.1% White, 61.4% American Indian and Alaska Native, 0.7%
LGBT Percentage12%8%

Differences between concierge and activity coordinator duties and responsibilities

Concierge example responsibilities.

  • Manage and maintain conference room availability and A/V support.
  • Manage email communications to/from members and administration to ensure superb customer service and seamless reservations for in house and outside services.
  • Greet and guide new patients through the initial registration process and logistics, eliminating first appointment frustrations and managing patient expectations.
  • Ensure accuracy of banquets and meetings by following BEO's and group resumes.
  • Complete requests for services (including; dry-cleaning, package deliveries, event planning, pet walking, etc .).
  • Provide superior customer service to all patients during registration process and family members while patients are in surgery and recovery.
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Activity coordinator example responsibilities.

  • Manage safety accident reports and ensure that all staff is CPR and a certified.
  • Manage and coordinate the workload of the release team members and are responsible for organizing and hosting all production release windows.
  • Direct and implement recreational programs, including adult and youth sports, aquatics, community center and special events.
  • Assist clients in reaching their ISP goals.
  • Specialize with the ADL's for residents with dementia.
  • Assist clients with personal care or ADL's as needed.
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Concierge vs activity coordinator skills

Common concierge skills
  • Reservations, 17%
  • Front Desk, 10%
  • Customer Service, 6%
  • Cleanliness, 6%
  • Good Judgment, 5%
  • Senior Care, 4%
Common activity coordinator skills
  • Customer Service, 27%
  • Patients, 20%
  • CPR, 12%
  • PowerPoint, 3%
  • Memory Care, 3%
  • Front Desk, 3%

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