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The differences between concierges and doormen can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a concierge, becoming a doorman takes usually requires 6-12 months. Additionally, a concierge has an average salary of $33,667, which is higher than the $32,418 average annual salary of a doorman.
The top three skills for a concierge include reservations, front desk and customer service. The most important skills for a doorman are front door, front desk, and IDS.
| Concierge | Doorman | |
| Yearly salary | $33,667 | $32,418 |
| Hourly rate | $16.19 | $15.59 |
| Growth rate | - | 3% |
| Number of jobs | 6,922 | 6,364 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 49% | High School Diploma, 35% |
| Average age | 49 | 49 |
| Years of experience | 2 | 12 |
Specializing in customer service, a concierge is responsible for assisting clients at establishments in the hospitality industry. Most of the tasks revolve around greeting clients and responding to inquiries, arranging appointments and making reservations, answering calls, and coordinating with the necessary personnel in the joint effort to secure customer satisfaction. They also have administrative tasks such as producing reports, processing documentation, and even keeping accurate records. Furthermore, a concierge must adhere to the policies and regulations of the organization at all times.
A doorman is responsible for welcoming guests at the entrance of an establishment, verifying their identity and visiting purpose, as well as checking their baggage to inspect possible restricted items or harmful materials. A doorman ensures the safety and security of the building, including inspection of packages and other deliveries, and reporting any suspicious activities within the premises. They should also have excellent communication and customer service skills, assisting the guests with their inquiries and concerns, including directing them to the appropriate personnel and facility for their business needs.
Concierges and doormen have different pay scales, as shown below.
| Concierge | Doorman | |
| Average salary | $33,667 | $32,418 |
| Salary range | Between $26,000 And $43,000 | Between $25,000 And $42,000 |
| Highest paying City | Los Angeles, CA | - |
| Highest paying state | California | - |
| Best paying company | Deloitte | - |
| Best paying industry | Hospitality | - |
There are a few differences between a concierge and a doorman in terms of educational background:
| Concierge | Doorman | |
| Most common degree | Bachelor's Degree, 49% | High School Diploma, 35% |
| Most common major | Business | Business |
| Most common college | Stanford University | - |
Here are the differences between concierges' and doormen' demographics:
| Concierge | Doorman | |
| Average age | 49 | 49 |
| Gender ratio | Male, 38.5% Female, 61.5% | Male, 96.4% Female, 3.6% |
| Race ratio | Black or African American, 12.5% Unknown, 6.0% Hispanic or Latino, 18.1% Asian, 7.6% White, 54.8% American Indian and Alaska Native, 0.9% | Black or African American, 10.2% Unknown, 5.8% Hispanic or Latino, 22.2% Asian, 6.8% White, 54.2% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 12% | 12% |