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Concierge vs hotel concierge

The differences between concierges and hotel concierges can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a concierge and a hotel concierge. Additionally, a hotel concierge has an average salary of $42,498, which is higher than the $33,667 average annual salary of a concierge.

The top three skills for a concierge include reservations, front desk and customer service. The most important skills for a hotel concierge are reservations, front desk, and guest service.

Concierge vs hotel concierge overview

ConciergeHotel Concierge
Yearly salary$33,667$42,498
Hourly rate$16.19$20.43
Growth rate--
Number of jobs6,9225,327
Job satisfaction--
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 58%
Average age4949
Years of experience22

Concierge vs hotel concierge salary

Concierges and hotel concierges have different pay scales, as shown below.

ConciergeHotel Concierge
Average salary$33,667$42,498
Salary rangeBetween $26,000 And $43,000Between $29,000 And $60,000
Highest paying CityLos Angeles, CA-
Highest paying stateCalifornia-
Best paying companyDeloitte-
Best paying industryHospitality-

Differences between concierge and hotel concierge education

There are a few differences between a concierge and a hotel concierge in terms of educational background:

ConciergeHotel Concierge
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 58%
Most common majorBusinessBusiness
Most common collegeStanford UniversityUniversity of Southern California

Concierge vs hotel concierge demographics

Here are the differences between concierges' and hotel concierges' demographics:

ConciergeHotel Concierge
Average age4949
Gender ratioMale, 38.5% Female, 61.5%Male, 39.3% Female, 60.7%
Race ratioBlack or African American, 12.5% Unknown, 6.0% Hispanic or Latino, 18.1% Asian, 7.6% White, 54.8% American Indian and Alaska Native, 0.9%Black or African American, 11.7% Unknown, 5.7% Hispanic or Latino, 21.0% Asian, 8.3% White, 52.7% American Indian and Alaska Native, 0.7%
LGBT Percentage12%12%

Differences between concierge and hotel concierge duties and responsibilities

Concierge example responsibilities.

  • Manage and maintain conference room availability and A/V support.
  • Manage email communications to/from members and administration to ensure superb customer service and seamless reservations for in house and outside services.
  • Greet and guide new patients through the initial registration process and logistics, eliminating first appointment frustrations and managing patient expectations.
  • Ensure accuracy of banquets and meetings by following BEO's and group resumes.
  • Complete requests for services (including; dry-cleaning, package deliveries, event planning, pet walking, etc .).
  • Provide superior customer service to all patients during registration process and family members while patients are in surgery and recovery.
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Hotel concierge example responsibilities.

  • Greet and guide new patients through the initial registration process and logistics, eliminating first appointment frustrations and managing patient expectations.
  • Arrange and set up VIP tickets for upcoming concerts.
  • Serve and provide samplings of wine at tasting events across the north-side of Chicago.
  • Plan special events, parties, and meetings, which may include booking musicians.
  • Assist hotel patrons with booking tours and pick up for transportation to and from airport.
  • Participate in VIP events, cater to high-end players, and provide great customer service.
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Concierge vs hotel concierge skills

Common concierge skills
  • Reservations, 17%
  • Front Desk, 10%
  • Customer Service, 6%
  • Cleanliness, 6%
  • Good Judgment, 5%
  • Senior Care, 4%
Common hotel concierge skills
  • Reservations, 38%
  • Front Desk, 12%
  • Guest Service, 11%
  • Hotel Guests, 4%
  • Dinner Reservations, 4%
  • Local Attractions, 4%

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