Concierge vs lobby concierge

The differences between concierges and lobby concierges can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a concierge and a lobby concierge. Additionally, a lobby concierge has an average salary of $43,676, which is higher than the $33,667 average annual salary of a concierge.

The top three skills for a concierge include reservations, front desk and customer service. The most important skills for a lobby concierge are reservations, local attractions, and check-in.

Concierge vs lobby concierge overview

	Concierge	Lobby Concierge
Yearly salary	$33,667	$43,676
Hourly rate	$16.19	$21.00
Growth rate	-	-
Number of jobs	6,922	3,935
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 49%	Bachelor's Degree, 58%
Average age	49	49
Years of experience	2	2

Concierge vs lobby concierge salary

Concierges and lobby concierges have different pay scales, as shown below.

	Concierge	Lobby Concierge
Average salary	$33,667	$43,676
Salary range	Between $26,000 And $43,000	Between $30,000 And $62,000
Highest paying City	Los Angeles, CA	-
Highest paying state	California	-
Best paying company	Deloitte	-
Best paying industry	Hospitality	-

Differences between concierge and lobby concierge education

There are a few differences between a concierge and a lobby concierge in terms of educational background:

	Concierge	Lobby Concierge
Most common degree	Bachelor's Degree, 49%	Bachelor's Degree, 58%
Most common major	Business	Health Care Administration
Most common college	Stanford University	University of Southern California

Concierge vs lobby concierge demographics

Here are the differences between concierges' and lobby concierges' demographics:

	Concierge	Lobby Concierge
Average age	49	49
Gender ratio	Male, 38.5% Female, 61.5%	Male, 33.7% Female, 66.3%
Race ratio	Black or African American, 12.5% Unknown, 6.0% Hispanic or Latino, 18.1% Asian, 7.6% White, 54.8% American Indian and Alaska Native, 0.9%	Black or African American, 12.3% Unknown, 6.0% Hispanic or Latino, 20.2% Asian, 10.2% White, 50.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	12%	12%

Differences between concierge and lobby concierge duties and responsibilities

Concierge example responsibilities.

Manage and maintain conference room availability and A/V support.
Manage email communications to/from members and administration to ensure superb customer service and seamless reservations for in house and outside services.
Greet and guide new patients through the initial registration process and logistics, eliminating first appointment frustrations and managing patient expectations.
Ensure accuracy of banquets and meetings by following BEO's and group resumes.
Complete requests for services (including; dry-cleaning, package deliveries, event planning, pet walking, etc .).
Provide superior customer service to all patients during registration process and family members while patients are in surgery and recovery.

Lobby concierge example responsibilities.

Greet and guide new patients through the initial registration process and logistics, eliminating first appointment frustrations and managing patient expectations.
Assist the sales department with groups and VIP clients.
Make reservations for concerts and dinners, plan exclusive personalize luxury trips away from the tourist traps.
Maintain valuable relationships with a variety of vendors throughout the city, ensuring clients receive VIP treatment.
Customize individual vacation packages include dinning reservations, park entertainment with recreational events.
Greet and guide new patients through the initial registration process and logistics, eliminating first appointment frustrations and managing patient expectations.

Concierge vs lobby concierge skills

Common concierge skills

Reservations, 17%
Front Desk, 10%
Customer Service, 6%
Cleanliness, 6%
Good Judgment, 5%
Senior Care, 4%

Common lobby concierge skills

Reservations, 39%
Local Attractions, 20%
Check-In, 13%
Hotel Guests, 9%
Front Desk, 8%
Guest Calls, 4%