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Concierge vs security guard

The differences between concierges and security guards can be seen in a few details. Each job has different responsibilities and duties. Additionally, a concierge has an average salary of $33,667, which is higher than the $31,983 average annual salary of a security guard.

The top three skills for a concierge include reservations, front desk and customer service. The most important skills for a security guard are customer service, patrol, and ladders.

Concierge vs security guard overview

ConciergeSecurity Guard
Yearly salary$33,667$31,983
Hourly rate$16.19$15.38
Growth rate-3%
Number of jobs6,922101,728
Job satisfaction-4
Most common degreeBachelor's Degree, 49%High School Diploma, 42%
Average age4943
Years of experience2-

What does a concierge do?

Specializing in customer service, a concierge is responsible for assisting clients at establishments in the hospitality industry. Most of the tasks revolve around greeting clients and responding to inquiries, arranging appointments and making reservations, answering calls, and coordinating with the necessary personnel in the joint effort to secure customer satisfaction. They also have administrative tasks such as producing reports, processing documentation, and even keeping accurate records. Furthermore, a concierge must adhere to the policies and regulations of the organization at all times.

What does a security guard do?

Security guards are responsible for maintaining and ensuring the peace and safety of the building they are assigned to. They ensure that everyone who enters the building has official business to be done in the building. They are also in charge of patrolling and monitoring activities within the area. Security guards are also tasked to immobilize anyone who seems to pose a threat to the peace and safety of the building. They are also responsible for preventing any untoward incidences or crimes that may happen in the area. Security guards must be observant and alert to be able to succeed in their roles.

Concierge vs security guard salary

Concierges and security guards have different pay scales, as shown below.

ConciergeSecurity Guard
Average salary$33,667$31,983
Salary rangeBetween $26,000 And $43,000Between $25,000 And $40,000
Highest paying CityLos Angeles, CALakewood, WA
Highest paying stateCaliforniaHawaii
Best paying companyDeloitteBasin Electric Power Cooperative
Best paying industryHospitalityUtilities

Differences between concierge and security guard education

There are a few differences between a concierge and a security guard in terms of educational background:

ConciergeSecurity Guard
Most common degreeBachelor's Degree, 49%High School Diploma, 42%
Most common majorBusinessCriminal Justice
Most common collegeStanford University-

Concierge vs security guard demographics

Here are the differences between concierges' and security guards' demographics:

ConciergeSecurity Guard
Average age4943
Gender ratioMale, 38.5% Female, 61.5%Male, 72.0% Female, 28.0%
Race ratioBlack or African American, 12.5% Unknown, 6.0% Hispanic or Latino, 18.1% Asian, 7.6% White, 54.8% American Indian and Alaska Native, 0.9%Black or African American, 12.7% Unknown, 5.3% Hispanic or Latino, 21.0% Asian, 5.3% White, 54.0% American Indian and Alaska Native, 1.6%
LGBT Percentage12%6%

Differences between concierge and security guard duties and responsibilities

Concierge example responsibilities.

  • Manage and maintain conference room availability and A/V support.
  • Manage email communications to/from members and administration to ensure superb customer service and seamless reservations for in house and outside services.
  • Greet and guide new patients through the initial registration process and logistics, eliminating first appointment frustrations and managing patient expectations.
  • Ensure accuracy of banquets and meetings by following BEO's and group resumes.
  • Complete requests for services (including; dry-cleaning, package deliveries, event planning, pet walking, etc .).
  • Provide superior customer service to all patients during registration process and family members while patients are in surgery and recovery.
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Security guard example responsibilities.

  • Assist employees with any and all concerns regarding payroll issues, insurance and requesting time off.
  • Certify in fire safety, adult/child CPR with mask and choking, adult/child a, infant CPR w/ mask and choking.
  • Distribute payroll checks to security officers.
  • Administer CPR and transport injured personnel to local medical facilities.
  • Monitor CCTV and other various intrusion detection security equipment for security issues.
  • Provide relief to other security officers while maintaining punctuality and building moral support.
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Concierge vs security guard skills

Common concierge skills
  • Reservations, 17%
  • Front Desk, 10%
  • Customer Service, 6%
  • Cleanliness, 6%
  • Good Judgment, 5%
  • Senior Care, 4%
Common security guard skills
  • Customer Service, 25%
  • Patrol, 17%
  • Ladders, 16%
  • Security Services, 6%
  • Emergency Situations, 4%
  • CPR, 3%

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