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The differences between concierges and servers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a concierge has an average salary of $33,667, which is higher than the $29,901 average annual salary of a server.
The top three skills for a concierge include reservations, front desk and customer service. The most important skills for a server are wine, customer service, and guest satisfaction.
| Concierge | Server | |
| Yearly salary | $33,667 | $29,901 |
| Hourly rate | $16.19 | $14.38 |
| Growth rate | - | 10% |
| Number of jobs | 6,922 | 162,734 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 40% |
| Average age | 49 | 28 |
| Years of experience | 2 | - |
Specializing in customer service, a concierge is responsible for assisting clients at establishments in the hospitality industry. Most of the tasks revolve around greeting clients and responding to inquiries, arranging appointments and making reservations, answering calls, and coordinating with the necessary personnel in the joint effort to secure customer satisfaction. They also have administrative tasks such as producing reports, processing documentation, and even keeping accurate records. Furthermore, a concierge must adhere to the policies and regulations of the organization at all times.
A server is a restaurant employee assigned to the main dining area of the restaurant to primarily attend to the customer's needs. Servers assist guests to their tables, wait for the guests to be ready with their orders, and take the guests' orders. They should be knowledgeable about the restaurant's offerings since they should be able to answer any questions asked by the guests regarding the menu. They communicate the guests' orders to the kitchen crew and serve the orders once they are ready. Once the guests are finished eating, servers provide their bills upon their request and clean up the table when they leave. Servers should have excellent customer service skills and hospitality management skills.
Concierges and servers have different pay scales, as shown below.
| Concierge | Server | |
| Average salary | $33,667 | $29,901 |
| Salary range | Between $26,000 And $43,000 | Between $21,000 And $42,000 |
| Highest paying City | Los Angeles, CA | Washington, DC |
| Highest paying state | California | New York |
| Best paying company | Deloitte | Dell |
| Best paying industry | Hospitality | Hospitality |
There are a few differences between a concierge and a server in terms of educational background:
| Concierge | Server | |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 40% |
| Most common major | Business | Business |
| Most common college | Stanford University | - |
Here are the differences between concierges' and servers' demographics:
| Concierge | Server | |
| Average age | 49 | 28 |
| Gender ratio | Male, 38.5% Female, 61.5% | Male, 32.0% Female, 68.0% |
| Race ratio | Black or African American, 12.5% Unknown, 6.0% Hispanic or Latino, 18.1% Asian, 7.6% White, 54.8% American Indian and Alaska Native, 0.9% | Black or African American, 12.0% Unknown, 5.5% Hispanic or Latino, 19.4% Asian, 8.2% White, 54.1% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 12% | 6% |