Concierge vs valet

The differences between concierges and valets can be seen in a few details. Each job has different responsibilities and duties. Additionally, a concierge has an average salary of $33,667, which is higher than the $32,233 average annual salary of a valet.

The top three skills for a concierge include reservations, front desk and customer service. The most important skills for a valet are retrieve guest vehicles, cleanliness, and patients.

Concierge vs valet overview

	Concierge	Valet
Yearly salary	$33,667	$32,233
Hourly rate	$16.19	$15.50
Growth rate	-	-
Number of jobs	6,922	3,361
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 49%	Bachelor's Degree, 40%
Average age	49	42
Years of experience	2	-

What does a concierge do?

Specializing in customer service, a concierge is responsible for assisting clients at establishments in the hospitality industry. Most of the tasks revolve around greeting clients and responding to inquiries, arranging appointments and making reservations, answering calls, and coordinating with the necessary personnel in the joint effort to secure customer satisfaction. They also have administrative tasks such as producing reports, processing documentation, and even keeping accurate records. Furthermore, a concierge must adhere to the policies and regulations of the organization at all times.

What does a valet do?

A valet is responsible for parking customers' vehicles safely in secured premises. Valets' duties include greeting customers, assisting them in carrying their luggage, following special parking instructions of the guests, and promptly returning vehicles after checkout. A valet must have excellent customer service and communication skills to offer valet services to the guests, as well as a broad knowledge of driving and parking safety procedures and disciplines to avoid possible delays or accidents while doing the task.

Concierge vs valet salary

Concierges and valets have different pay scales, as shown below.

	Concierge	Valet
Average salary	$33,667	$32,233
Salary range	Between $26,000 And $43,000	Between $21,000 And $48,000
Highest paying City	Los Angeles, CA	Newton, MA
Highest paying state	California	North Dakota
Best paying company	Deloitte	Hyundai Motor Manufacturing Alabama
Best paying industry	Hospitality	Technology

Differences between concierge and valet education

There are a few differences between a concierge and a valet in terms of educational background:

	Concierge	Valet
Most common degree	Bachelor's Degree, 49%	Bachelor's Degree, 40%
Most common major	Business	Business
Most common college	Stanford University	-

Concierge vs valet demographics

Here are the differences between concierges' and valets' demographics:

	Concierge	Valet
Average age	49	42
Gender ratio	Male, 38.5% Female, 61.5%	Male, 84.5% Female, 15.5%
Race ratio	Black or African American, 12.5% Unknown, 6.0% Hispanic or Latino, 18.1% Asian, 7.6% White, 54.8% American Indian and Alaska Native, 0.9%	Black or African American, 10.4% Unknown, 6.5% Hispanic or Latino, 19.0% Asian, 6.2% White, 56.9% American Indian and Alaska Native, 1.1%
LGBT Percentage	12%	6%

Differences between concierge and valet duties and responsibilities

Concierge example responsibilities.

Manage and maintain conference room availability and A/V support.
Manage email communications to/from members and administration to ensure superb customer service and seamless reservations for in house and outside services.
Greet and guide new patients through the initial registration process and logistics, eliminating first appointment frustrations and managing patient expectations.
Ensure accuracy of banquets and meetings by following BEO's and group resumes.
Complete requests for services (including; dry-cleaning, package deliveries, event planning, pet walking, etc .).
Provide superior customer service to all patients during registration process and family members while patients are in surgery and recovery.

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Valet example responsibilities.

Manage the register in accordance with POS guidelines.
Perform valet automobile parking duties, and provide customer service and directions to patients
Train in CPR, blood borne pathogens, and first aid.
Design tattoo art and do tattoos on custumers
Prepare monthly, quarterly, and annual payroll tax returns.
Assist patients with walkers and wheelchairs in and out of their vehicles.

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Concierge vs valet skills

Common concierge skills

Reservations, 17%
Front Desk, 10%
Customer Service, 6%
Cleanliness, 6%
Good Judgment, 5%
Senior Care, 4%

Common valet skills

Retrieve Guest Vehicles, 18%
Cleanliness, 10%
Patients, 9%
Customer Service, 7%
Professional Appearance, 7%
Traffic Laws, 5%

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Updated January 8, 2025

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