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  • Donor Concierge

    Gift of Life Marrow Registry 3.9company rating

    Remote concierge job

    WE ARE LOOKING FOR QUALIFIED CANDIDATES FOR BOCA RATON, FL ONSITE LOCATION ONLY. THIS IS NOT A REMOTE POSITION. At Gift of Life, we believe every person battling blood cancer deserves a second chance at life - and we are determined to make it happen. We are singularly passionate about engaging the public to help us get everyone involved in curing blood cancer, whether as a donor, a volunteer, or a financial supporter. It all begins with one remarkable person, one life-changing swab, and one huge win - finding a match and a cure. Education Background in hospitality or customer service focused roles. Degree in hospitality management preferred. Summary The Donor Concierge ensures an exceptional, personalized donor experience throughout the donation journey at the Gift of Life - NMDP Collection Center. This role creates a warm, supportive environment, anticipates needs, and delivers high-touch service that enhances comfort, ease, and overall satisfaction. Responsibilities Create a welcoming, personalized experience by anticipating and responding to donor needs. Serve as the primary non-clinical point of contact for donors comfort and service-related requests. Prepare and present food and beverage options based on donor preferences and dietary requirements (e.g., kosher, or other restrictions). Curate entertainment options to enhance the donor's experience during the collection. Assemble and deliver welcome amenities and gift bags, including coordinating hotel delivery when needed. Prepare branded gift items for donor arrival and maintain a polished presentation. Monitor and manage inventory of amenities and gift packages; coordinate with internal teams for restocking. Work with internal contacts and external vendors to fulfill special requests or source specific branded items. Partner with the Apheresis Team to support non-clinical donor needs and assist with special requests. Coordinate local travel and transportation arrangements as needed. Maintain professionalism, discretion, and a high standard of service in all donor interactions. Perform other duties and special projects as assigned to enhance the donor experience and uphold organizational values. Knowledge, Skills, and Experience Strong multitasking abilities with excellent verbal and written communication. Creative problem-solving and organizational skills. Exceptional interpersonal skills with a warm, courteous, and professional demeanor. Ability to manage confidential information with discretion. Physical Demands / Working Conditions This is an active role requiring frequent walking, standing, bending, and lifting in a fast-paced environment. May lift objects weighing up to 20 pounds, with occasional lifting of items over 20 pounds. Local travel may be required.
    $26k-36k yearly est. 3d ago
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  • Remote Concierge

    Naviga Recruiting & Executive Search

    Remote concierge job

    About Us Naviga Recruiting & Executive Search is a leading retained search firm dedicated to elevating our clients' business growth one hire at a time. We specialize in connecting sales, marketing, finance/accounting and operations professionals with organizations looking to achieve exceptional results. The Opportunity Naviga Recruiting & Executive Search is looking for a professional and highly organized Part-Time Virtual Receptionist to be the welcoming voice of our firm. This role is crucial for managing the first impression we make on our global network of professional candidates and esteemed employer clients. You will be responsible for efficiently handling high-volume calls, directing inquiries, and providing exceptional administrative support to our recruiting teams. Please note: this is a pay per phone call response position. What You Will Do In this role, you will be the core driver of our client's hiring success, balancing world-class recruiting with strategic account oversight: Global Communication: Professionally answer and manage incoming calls from professional candidates and high-level employers located across the world, maintaining a consistently courteous and helpful demeanor. Call Fielding & Routing: Efficiently screen, prioritize, and accurately route calls to the appropriate executive search consultant or department. Information Management: Take clear, detailed messages and ensure timely delivery via email or internal communication systems. Data Entry: Perform basic data entry to update candidate and client records as needed. Who You Are Hospitable Demeanor: A naturally warm, friendly, and helpful attitude focused on creating a positive first impression for all callers. Communication Skills: Exceptional verbal and written communication skills with a clear, professional telephone voice. Must be comfortable interacting with C-level executives and seasoned professionals. Technical Proficiency: Proficient in Google Suite (Docs, Sheets, etc.) and experience with phone systems. Organizational Skills: Superior organizational abilities, attention to detail, and the capacity to manage multiple tasks simultaneously. Professionalism: A reliable, punctual, and discrete professional who understands the importance of confidentiality in executive search. Why Join the Team? Be the front-line representative for a globally recognized leader in executive search. Enjoy a flexible, part-time schedule that supports work-life balance. Work in a dynamic, fast-paced, and professional environment. ________________________________________ About Naviga Recruiting & Executive Search Naviga Recruiting & Executive Search is a leading provider of Contingent Workforce Solutions, Executive Search, Leadership and Individual Contributor hiring, empowering businesses to achieve their strategic objectives through expert talent acquisition. Our specialties include sales, marketing, finance/accounting and operations hiring. With a commitment to excellence and a deep understanding of market trends, Naviga Recruiting & Executive Search helps organizations build high-performing teams and navigate complex workforce challenges. Naviga Recruiting & Executive Search specializes in U.S. Hiring for Global Businesses.
    $29k-38k yearly est. 60d+ ago
  • eClose Concierge

    512Financial

    Remote concierge job

    Accuracy. Speed. Growth. Join us in shaping the future of mortgage closings Ready to shape the future of mortgage documentation? Join a team that's been transforming the mortgage industry for nearly 50 years, all from the comfort of your home. As an eClose Concierge, you'll play a critical role in helping borrowers achieve the dream of homeownership through a seamless and modern digital closing process. If you're detail-oriented, thrive in fast-paced environments, and want to start a career with growth potential, this opportunity is for you. About the Company: Our client has been a pioneer in the mortgage lending industry for nearly 50 years, providing timely, accurate, and compliant closing documents for more than 5 million residential loan transactions. With unmatched expertise and a commitment to excellence, they have become the trusted partner for mortgage lenders nationwide. By joining their team, you'll be part of an organization that continues to set the standard for accuracy, timeliness, and compliance-while helping shape the future of the industry. What You'll Do: Receive and manage closing packages from lenders Review loan packages for accuracy and completion Use proprietary software to digitize documents and prepare them for eClosing Place digital signature fields and ensure they're ready for borrowers to sign Deliver finalized documents digitally to title companies and borrowers Keep the pipeline moving efficiently to ensure borrowers enjoy a smooth, timely closing experience Schedule & Pay: Hours: Monday-Friday, 11:00 AM - 8:00 PM (Central Time) Overtime: Occasional 4-hour weekend shifts during peak periods Pay Rate: $15-$17/hour (based on experience) What We're Looking For: High School Diploma or GED Required Accurate and efficient data entry skills with strong attention to detail Excellent time management and ability to perform under high volume Clear and professional written communication skills Self-motivated, focused, and able to thrive while working from home Prior mortgage industry experience is a plus, but not required Proficiency with Microsoft Office Suite and Windows OS Work Environment & Support: 100% remote position Company-provided computer, phone, and dual monitors Comprehensive training to set you up for success A supportive team environment that values accuracy, timeliness, and collaboration Why Join? Be part of a company trusted by lenders nationwide Gain hands-on experience with cutting-edge eClosing technology Build a meaningful career in the mortgage industry with clear advancement paths Work from the comfort of home while still making a real impact in people's lives Important: Candidates must be able to pass a post-offer background screening Apply today and take the first step toward a rewarding career in digital mortgage processing with a proven industry leader! Want to learn more about 512Financial? Check out our Recruitment and Talent Acquisition Page! If you have any questions, please reach out to us here: *********************************
    $15-17 hourly Auto-Apply 60d+ ago
  • Remote Concierge

    Naviga

    Remote concierge job

    About Us Naviga Recruiting & Executive Search is a leading retained search firm dedicated to elevating our clients' business growth one hire at a time. We specialize in connecting sales, marketing, finance/accounting and operations professionals with organizations looking to achieve exceptional results. The Opportunity Naviga Recruiting & Executive Search is looking for a professional and highly organized Part-Time Virtual Receptionist to be the welcoming voice of our firm. This role is crucial for managing the first impression we make on our global network of professional candidates and esteemed employer clients. You will be responsible for efficiently handling high-volume calls, directing inquiries, and providing exceptional administrative support to our recruiting teams. Please note: this is a pay per phone call response position. What You Will Do In this role, you will be the core driver of our client's hiring success, balancing world-class recruiting with strategic account oversight: Global Communication: Professionally answer and manage incoming calls from professional candidates and high-level employers located across the world, maintaining a consistently courteous and helpful demeanor. Call Fielding & Routing: Efficiently screen, prioritize, and accurately route calls to the appropriate executive search consultant or department. Information Management: Take clear, detailed messages and ensure timely delivery via email or internal communication systems. Data Entry: Perform basic data entry to update candidate and client records as needed. Who You Are Hospitable Demeanor: A naturally warm, friendly, and helpful attitude focused on creating a positive first impression for all callers. Communication Skills: Exceptional verbal and written communication skills with a clear, professional telephone voice. Must be comfortable interacting with C-level executives and seasoned professionals. Technical Proficiency: Proficient in Google Suite (Docs, Sheets, etc.) and experience with phone systems. Organizational Skills: Superior organizational abilities, attention to detail, and the capacity to manage multiple tasks simultaneously. Professionalism: A reliable, punctual, and discrete professional who understands the importance of confidentiality in executive search. Why Join the Team? Be the front-line representative for a globally recognized leader in executive search. Enjoy a flexible, part-time schedule that supports work-life balance. Work in a dynamic, fast-paced, and professional environment. ________________________________________ About Naviga Recruiting & Executive Search Naviga Recruiting & Executive Search is a leading provider of Contingent Workforce Solutions, Executive Search, Leadership and Individual Contributor hiring, empowering businesses to achieve their strategic objectives through expert talent acquisition. Our specialties include sales, marketing, finance/accounting and operations hiring. With a commitment to excellence and a deep understanding of market trends, Naviga Recruiting & Executive Search helps organizations build high-performing teams and navigate complex workforce challenges. Naviga Recruiting & Executive Search specializes in U.S. Hiring for Global Businesses.
    $22k-30k yearly est. 60d+ ago
  • Office Concierge

    Keller Williams Capital Properties 4.2company rating

    Concierge job in Washington, DC

    Job Description The Real Estate Office Concierge must understand that to run effectively and efficiently, a Market Center must tend to its associates' needs in such a way that they (the associates) are receiving the expected level of service and remain satisfied with the level of service provided by the Market Center. This position will need to have a relationship-based attitude and be willing to always look for the solution! Our associates are our most valued customers and we are committed to their business success. This position will also be responsible for the appearance of the Market Center common areas. They will ensure the office is neat and prepared for business. The office concierge will assist in the management of the office by providing support to the rest of the leadership team. Compensation: $40,000 - $50,000 + Bonus Potential Responsibilities: Answer phones and e-mails properly with warmth and friendliness Greet everyone with a smile-be positive and cheerful Provide administrative support to the leadership team Help to share Market Center value story Marketing and Communications Calendar management for the office Qualifications: Positive attitude Great verbal and communication skills Neat, clean, professional appearance High school graduate Phone skills and experience People skills and experience Computer skills About Company Keller Williams Capital Properties continues its trajectory of growth, breaking multiple records in 2024. To date, we stand out as one of the fastest-growing brokerages, ranking in the Top 20 of all franchises. This year, we set new internal benchmarks for future growth, exceeding $3.15B in total sales volume, serving nearly 7K families, generating over $80MM in revenue, and sharing nearly $1MM in profit back to its agents who contributed to the company's growth. Through a constantly expanding, diverse, and talented team, we successfully deliver on our commitment to providing outstanding client service while making a purposeful impact on our neighborhoods and deliberate difference within the communities we serve. As we continue our growth, so do our Agent Enterprisers; with 100+ individual agents, teams & groups increasing their business by over 20% year-over-year!
    $25k-28k yearly est. 9d ago
  • Overnight Concierge

    Comstock 4.7company rating

    Concierge job in Rockville, MD

    Join our team as a concierge and become the epitome of hospitality excellence for our residents. As a trusted ambassador of our community, your primary focus will be delivering exceptional customer service and ensuring every resident's needs are met with care and professionalism. From warmly greeting guests to providing personalized assistance, you'll be the friendly, reliable presence our residents depend on. If you have a passion for creating memorable experiences and enjoy making people's lives easier, this role is a perfect fit. Apply now and be a key part of our commitment to outstanding service. Key Responsibilities Provide Class “A” customer service - Building a good rapport with tenants and going above and beyond whenever possible Meet and greet all visitors such as tenants, guests and prospects Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Respond to tenant questions and complaints in a timely manner Ensure that only authorized individuals enter the building Manage incoming phone calls and direct them to the appropriate destination Coordinate reservation for amenity space, loading elevators and loading dock Complete daily building walks, looking for maintenance items, reorganizing furniture/décor and cleaning up whenever needed Work scheduled shifts Perform other duties as needed Qualifications High School Diploma or equivalent (GED) Strong customer service background 1 year of concierge or high-end customer service experience is preferred Must be able to work weekends Ability to work holidays required. Flexibility to pick up additional shifts, as needed Proficient in Microsoft Office, particularly Outlook, Word and Excel Outgoing personality with ability to relate to diverse group of people Self-motivated and high energy Strong problem-solving skills Strong sense of urgency Must be highly credible and trustworthy, and operate with high degree of integrity Must hold oneself and others accountable and strive for a high level of excellence Must have a positive, can-do attitude and be able to fuel growth and innovation Must be customer-focused and results-oriented Must want to continuously learn and develop Exceptional oral and written communication skills Ability to work well in a team establishing good working relationships with others Ability to multitask and prioritize tasks with a strong attention to detail Self-directed and able to work independently, with minimal supervision Benefits Compensation: - Competitive Salary with Bonus Potential - Generous Benefit Package: Medical, Dental, Vision, 401K Match, Life Insurance Career Development - Opportunities for Advancement within our expanding portfolio - Annual Professional Development Funds to fuel your growth Employee Perks (to name a few): - Housing Discount - Commuter Benefits - Free Parking and EV charging - Parental Leave Program - Enjoy a Friendly Work Environment that values collaboration *Note benefits vary depending on the function of your role The wage range listed for this position reflects a reasonable estimate and considers multiple factors that influence compensation decisions. These may include, but are not limited to, your skills, experience, training, licensure, certifications, and the specific needs of the organization. The posted range does not reflect adjustments for geographic differentials tied to where the role may be filled. At Comstock, it is not typical for a new hire to start at or near the top of the posted range. Compensation is determined based on the unique circumstances of each candidate. You may also be eligible to participate in a discretionary annual incentive program. Any award under this program is subject to its rules and may depend on individual and organizational performance. Maryland Compensation Range $18 - $22 USD
    $18-22 hourly Auto-Apply 26d ago
  • Residential Concierge - Solaire 7607 Bethesda MD

    Washington Property Company 3.8company rating

    Concierge job in Bethesda, MD

    Job DescriptionSalary: $20-$22/hour Join a property management company committed to service excellence. As DC Metros premier commercial real estate company, our legacy is one of integrity, fairness and success for our employees, residents, and investors. Your New Employer Located in Bethesda, Maryland, Washington Property Company (WPC) is an award winning, full-service commercial and residential real estate firm offering diversified expertise in acquisition, land use, design, development, finance, leasing, construction, and property management. We believe, through the efforts of our collective team, we can improve lives in our community. We are currently seeking a Concierge for our Solaire 7607 Old Georgetown property in downtown Bethesda, MD to support customer interest in making our communities their home and retaining our current residents by ensuring our communities are great places to live. This is a part time shift from 3:00 pm to 11:00 pm weekends only. Your New Role As Concierge, you serve as the face of the community and help manage the hub for resident activity planning. Your responsibilities include answering telephone calls, addressing questions or concerns from prospective or current residents and providing support to the leasing and property operations team. You assist with package delivery and other administrative duties for the community and work with maintenance and external vendors in monitoring building cleanliness, visual presentation, and security, responding to needs accordingly. You are an important member of a larger team responsible for ensuring the residents of the community have an exceptional experience as part of the WPC family. What Sets You Apart Experience: You have a minimum of two years of experience in hospitality, tourism, retail and/or residential property management, with a track record of building strong relationships with diverse customers. Skills: You have an innate ability to leverage empathy and compassion to understand a customers needs, deliver outstanding customer service and solve problems. You treat everyone with kindness and respect, and you impress withexcellent communication (both verbal and written) andorganizational skills, and an eye for detail. A GED and supervisory experience are required. Competencies: You take challenges head on and have been described as warm, inclusive and service-oriented, with a strong desire to connect with people and solve problems. What You Can Expect Honesty: The executive management team are advocates for honesty, trust, integrity, commitment and excellence. You can anticipate the workload to be challenging and rewarding by nature. The company offers a competitive salary with a performance bonus and a comprehensive group benefits plan. You will have an opportunity to grow and develop your career within the organization. Balance: We value the need to balance work with personal and family obligations. This said, we are a 24/7/365 days a year business. You will work weekends and irregular hours but you will be afforded time to relax and recharge. What We Offer You In addition to a creative and dynamic work environment, we care for you with comprehensive benefits that include paid health, dental, and vision insurance; generous paid time off, 401k plan, and more. Commitment to Diversity, Equal Opportunity and a Safe Workplace Come as you are. WPC is proud to provide a safe and inclusive workplace where you can thrive. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $20-22 hourly 14d ago
  • Concierge - Rowan

    Education Realty Trust Inc.

    Concierge job in Washington, DC

    ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $36 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY Organizes, coordinates, and implements various resident services and programs and acts as an information source for and help to residents related to local market resources. JOB DESCRIPTION * Greets prospects and residents as they enter the office/leasing area, and ensure the comforts of prospects and visitors while they wait to speak with a team member. * Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary. * Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and coordinates the loading dock and/or elevator schedule for move-ins and move-outs. * Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning. * Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours. * Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community. * Assists the community team with scheduling, planning and organizing resident activities and programs. * Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors. #LI-DG3 The hourly range for the position is $20.00 - $21.00 Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Benefits Offered for Part-time Team Members*: * 401(k) with Company Match (eligibility required) * Employee Assistance Program * Paid sick time * For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
    $20-21 hourly Auto-Apply 48d ago
  • Concierge Staff

    Firstservice Corporation 3.9company rating

    Concierge job in Alexandria, VA

    Provides exceptional customer service. Meets and greets residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Assists with general concierge services and performs administrative clerical, Word and Excel document work. Walks the building premises as directed for monitoring purposes. Schedule: Sat-Sun: 11pm - 7am Your Responsibilities: * Provides exceptional customer service. * Meets and greets residents; checks guests and service providers in/out. * Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. * Assists with general concierge services and performs administrative clerical, Word and Excel document work. * Walks the building premises as directed for monitoring purposes * Monitors and controls access to the building * Resolves and follows-up on all complaints/issues, escalating to supervisor if necessary * Provides general concierge services as well as administrative clerical work when needed * Helps maintain a safe and secure environment throughout the building/property(s) * Walks the building premises as directed for monitoring purposes * Have the ability to understand and complete all required forms * May be assigned other duties by supervisor Skills & Qualifications: * Ability to manage multiple priorities * Demonstrates excellent customer service, communication and time management skills. * Basic knowledge of Microsoft Applications, especially Outlook, Word and Excel. * Command of information system hardware/software is preferred * Good written and verbal communication skills * Strong customer service and interpersonal skills required * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Computer and peripherals, standard and customized software applications and tools, and usual office equipment. * Ability to quickly and easily navigate the property/building as required to meet the job functions * Ability to lift 30 - 50 lbs * Requires standing, sitting position for long periods of time, walking and occasional climbing when necessary * Handle, finger, grasp and lift objects and packages; must be able to reach with hands and arms * The employee is required to work at a personal computer for extended periods of time as well as talking on the phone for extended periods of time * Must have the ability to detect auditory and/or visual emergency alarms * Occasional overtime may be required * Must have the ability to work extended/flexible hours, weekends, and attend Board meetings. Compensation: $20.00 per hour Disclaimer Statement: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
    $20 hourly 28d ago
  • Concierge, Bethesda

    The St. James 4.2company rating

    Concierge job in Bethesda, MD

    Concierge Bethesda, MD Part-Time About us: The St. James is a premier sports, wellness, and entertainment brand, empowering people of all ages to reach their peak potential. Our 450,000-square-foot flagship complex in Springfield, VA, offers a unique combination of world-class sports venues, elite training spaces, recovery amenities, and athletic and wellness programs. We also operate Performance Club locations in Springfield, VA, and Bethesda, MD, providing signature group classes, customized performance training, recovery, and high-performance programming in convenient club settings. From comprehensive training to family-friendly fun, lifestyle events, and sporting experiences, The St. James is your destination to discover your best self. Our People & Culture: At The St. James, we are in the business of human development. Our success in delivering exceptional guest experiences-experiences that engage, inspire, and delight-depends on our ability to recruit, retain, and cultivate team members who embody the true spirit of hospitality. We seek individuals who are committed to personal and organizational excellence, who are proactive and action-oriented, and who thrive in a collaborative team environment. If you have a passion for service and a dedication to continuous growth, we want you to be part of our team. : The St. James is looking for a CONCIERGE to join the team at our new Performance Club located in Bethesda, Maryland. The concierge will be primarily responsible for providing an elevated level of hospitality in welcoming members and guests, managing member feedback, taking, and escalating messages, managing mail and deliveries, and facilitating overall excellent member and guest experience. The concierge team will work directly for the Concierge Manager and General Manager of The St. James Performance Club. Key Responsibilities: Provide the highest level of customer service to members, prospective members, and guests. Professionally greet members, guests, and team members. Direct member and customer feedback or complaints to appropriate St. James manager, and follow-up on issues derived from those comments. Collaborate with the member experience Manager to order department supplies. Answer phones in a pleasant and friendly manner. Take messages and provide feedback on the phone as required. Update member accounts. Ability to work opening shift, evening shift, and work weekends if needed. Maintain an orderly work station area, including lobby and entrance ways. Supporting the safety of all members, guests, and team members. Qualifications Great hospitality, customer service and communication skills. Reliable, professional, computer literate, energetic, and friendly. Strong understanding of sales and customer service techniques. Excellent written and oral communication skills. Interested in health, fitness, and/or sports. Background check and vaccination status required. Hourly rate: $17.65 - $18.00 Get to know us better: ****************** https://******************/stj-sports ******************/careers Instagram: @thestjames @thestj_sports @thestjamesperfomanceclub This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operation of the department. The St. James is an equal opportunity employer committed to diversity and inclusion. We welcome qualified applicants from a variety of backgrounds inclusive of their race, color, religion, sexual orientation, gender, gender identity, expression or orientation, genetic information, national origin, age, disability, or status as a disabled or Vietnam-era veteran. #twparttime
    $17.7-18 hourly 60d+ ago
  • Concierge Full Time Sun - Thur

    Guardian Security Services, Inc. 3.7company rating

    Concierge job in Washington, DC

    Job DescriptionDescription: The Company Guardian Security Services is seeking experienced and qualified Concierge for luxury communities in Washington, DC area. The ideal candidate will be skilled and experienced in the residential hospitality field. He/she will be responsible for providing excellent member service and maintaining strong professional relationships. Candidate should also be an outgoing, high energy, driven, and professional person who has a sincere interest in problem solving, and running the front desk efficiently. Pay rate: $20.00 / hr. Schedule and shift: Sunday through Thursday 3PM to 11 PM Position Summary We are seeking a polished, professional Doorman with a strong hospitality and concierge background (hotel, luxury residential, high-end customer service) to join our team at a premium residential community. This role is ideal for someone who thrives in a guest-facing environment, provides white-glove service, and understands how to represent a luxury property with confidence and courtesy. The Doorman is the first impression for residents, guests, and vendors, and must maintain a welcoming presence while supporting daily lobby operations and resident needs. Key Responsibilities • Provide a warm, professional greeting to all residents, guests, and visitors • Open doors, assist with resident/guest entry, and provide lobby support • Maintain a visible, engaged presence in the lobby (stand-to-serve posture) • Coordinate resident requests and assist with concierge-style services • Manage package delivery flow (log, notify residents, secure packages as needed) • Offer directions, general property information, and support visitor coordination • Monitor lobby activity and report suspicious or unusual behavior per protocol • Communicate effectively with property management, residents, and building staff • Assist with vendor check-ins and ensure access procedures are followed • Maintain cleanliness and presentation standards in lobby/front entrance area • Complete daily shift reports and incident documentation when needed Required Qualifications • Prior hospitality experience required (hotel front desk, concierge, bellman, luxury customer service, etc.) • Strong customer service skills and professional communication • Excellent appearance and grooming standards • Comfortable engaging with residents daily and building rapport • Ability to stand for extended periods and remain attentive/alert • Dependable, punctual, and able to follow procedures consistently • Strong problem-solving skills and calm under pressure • Must be able to pass a background check and any required screening Preferred Qualifications • Luxury residential or high-rise building experience • Concierge training or prior guest service leadership exposure • Experience with package systems/logs and resident communication • Security or access control familiarity (not required, but a plus) What We Offer • Competitive hourly pay with stable schedule • Opportunities for growth within a premier property environment • Professional work culture with strong operational support • Training and clear expectations A detailed scope-of-work will be discussed during the interview process. The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice. Guardian Service Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees. Requirements:
    $20 hourly 3d ago
  • Spa Concierge

    The Woodhouse Day Spa-Gaithersburg & Leesburg 3.7company rating

    Concierge job in Gaithersburg, MD

    Job DescriptionWant to work at Americas BEST day spa? Ready to do what you love? Ready to make a difference and be an important part of our Team? Come join The Woodhouse Day Spas, voted Americas best day spa in 2012 and 2013 by American Spa Magazine! We are hiring for Full Time and Part Time Spa Concierge. At The Woodhouse, we value our team members and strive for excellence with every guest experience. Share with us your unique talents and professionalism and in return, we will train you in The Woodhouse Way providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the wayas you excel and grow in your talents, opportunity will follow you. The Woodhouse Day Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our companys mantra. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. Want to be more than just a number --then you should consider joining the Woodhouse Family today! Our spa concierge... Makes the magic happen by providing the ultimate guest experience and invoking guest delight! Happiness follows you wherever you go! More specifically, our fabulous Spa Concierge: Provides personal attention from the time the guest walks though the door Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience Answers the phone with a smile each and every time Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience Remembers the small things that make The Woodhouse special--the guests favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries Serves as back up for the leadership team, when they are busy taking care the big stuff, you always make sure things are running smoothly Woodhouse Perks include: Competitive Pay and Incentive programs Paid vacations for full time employees Generous discounts and opportunities to enjoy services and products The Woodhouse Way paid training program Working in a new state of the art facility The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free and smoke free workplace.
    $24k-30k yearly est. 28d ago
  • Spa Concierge: Seasonal

    Archamenitiescareers

    Concierge job in Washington, DC

    Job Title: Concierge Department: Various Reports to: Site Director Job Type: Non-Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences. We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive. With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service. The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact. If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience. Job Summary: The Concierge is responsible for greeting guests or members. The Concierge must be well versed in the different amenities and services offered at the facility, to be able to provide adequate information to the clients of the facility. They are to help clients with their queries. Key Responsibilities: Adheres to policies of the facility and Arch Amenities Group. Reports any incident or accident to the Facility Manager. Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy. Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair. Maintains a monthly inventory of supplies and or products, when applicable. Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests. Participates in the Manager on Duty (MOD) schedule, if applicable. Helps ensure the facility is only accessed by actual members and/or guests, and that it is safe and secure at all times. Greets each and every guest with a smile and direct eye contact. Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc. Uses time efficiently throughout shifts by checking equipment, locker rooms, gift shop stocks, inventory, etc. Ensures proper coverage when it's necessary to leave the area. Keeps the area clear of clutter and personal effects. Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book. Informs facility manager of any member, guest, or facility issues. Enrolls members and guests in programs. Makes reservations for services and personal training, when applicable. Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable. Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events. Additional duties as assigned. Qualifications: High School diploma but college degree preferred. Customer service experience Previous experience handling money Excellent communication, customer service skills, and work ethic Efficient, well organized, and able to handle a variety of duties simultaneously Professional manner, discretion, and appearance Excellent verbal and written skills Energetic, enthusiastic and motivational. A strong team player. Proficient in appropriate computer skills and office equipment Ability to lift 25 lbs. Availability to work nights, weekends and holidays Availability to stand for long periods of time This position requires the ability to stand, stoop, kneel, crouch, bend, walk, and talk The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms Essential Function Seldom Occasionally Frequently Stationary Position -- Sitting or Standing X Active Position -- Walking, jogging, running X Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate X Climb/Balance -- Stairs, ladders, ropes, equipment, beams X Stoop/kneel/crouch or crawl -- Position self, move X Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information X See -- Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess X Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less X Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more X Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool. X DISCLAIMER The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position. Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.
    $25k-32k yearly est. 3d ago
  • Spa Concierge: Seasonal

    The World Spa

    Concierge job in Washington, DC

    Job Title: Concierge Department: Various Reports to: Site Director Job Type: Non-Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences. We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive. With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service. The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact. If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience. Job Summary: The Concierge is responsible for greeting guests or members. The Concierge must be well versed in the different amenities and services offered at the facility, to be able to provide adequate information to the clients of the facility. They are to help clients with their queries. Key Responsibilities: Adheres to policies of the facility and Arch Amenities Group. Reports any incident or accident to the Facility Manager. Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy. Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair. Maintains a monthly inventory of supplies and or products, when applicable. Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests. Participates in the Manager on Duty (MOD) schedule, if applicable. Helps ensure the facility is only accessed by actual members and/or guests, and that it is safe and secure at all times. Greets each and every guest with a smile and direct eye contact. Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc. Uses time efficiently throughout shifts by checking equipment, locker rooms, gift shop stocks, inventory, etc. Ensures proper coverage when it's necessary to leave the area. Keeps the area clear of clutter and personal effects. Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book. Informs facility manager of any member, guest, or facility issues. Enrolls members and guests in programs. Makes reservations for services and personal training, when applicable. Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable. Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events. Additional duties as assigned. Qualifications: High School diploma but college degree preferred. Customer service experience Previous experience handling money Excellent communication, customer service skills, and work ethic Efficient, well organized, and able to handle a variety of duties simultaneously Professional manner, discretion, and appearance Excellent verbal and written skills Energetic, enthusiastic and motivational. A strong team player. Proficient in appropriate computer skills and office equipment Ability to lift 25 lbs. Availability to work nights, weekends and holidays Availability to stand for long periods of time This position requires the ability to stand, stoop, kneel, crouch, bend, walk, and talk The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms Essential Function Seldom Occasionally Frequently Stationary Position -- Sitting or Standing X Active Position -- Walking, jogging, running X Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate X Climb/Balance -- Stairs, ladders, ropes, equipment, beams X Stoop/kneel/crouch or crawl -- Position self, move X Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information X See -- Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess X Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less X Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more X Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool. X DISCLAIMER The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position. Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.
    $25k-32k yearly est. 3d ago
  • Spa Concierge

    Salamander Dc

    Concierge job in Washington, DC

    We look for people who are passionate about service and have a hunger for learning new skills. We believe in the power of teamwork and the professional development of our team members. With our employees being our greatest assets, we are committed to providing competitive wages and benefits, the best training, a safe and enjoyable work environment along with many opportunities for advancement to ensure a very rewarding career. We take great pride in our dedicated and diverse team of employees. All professionals at Salamander Collection live by our Vision, Brand Promise, and Core Values. We specialize in the management of Four and Five Star luxury hotels, resorts and fine food establishments. If your outside interests include golf, tennis, spa, beach, water sports, equestrian, shopping or just relaxation, we have the employee discounts to match. POSITION OBJECTIVE Responsible for greeting all guests that come to Salamander Spa DC and assisting them with requests and services. Establish exemplary guest service. Assist guests with scheduling service appointments, payment transactions, up selling and maximizing the exposure of all spa services, selling of retail, give general information and promote the Salon and Spa facility to the highest level. Ensure relaxation room, locker rooms, and all areas of the Spa are immaculate. ESSENTIAL JOB FUNCTIONS * Ensures that service standards are kept at a high level for guests by maintaining the standards set in Salamander Spa SOP's and service standards, Salamander's Vision Statement, Core Values and Brand Promises. * Maintain and demonstrate complete knowledge of: * All resort features, services, hours of operation. * Salon and Spa Services. * Scheduled daily group activities. * All retail and professional products. * Maintain complete knowledge and comply with hotel and departmental policies and procedures and SOP's. * Assist with Spa reservations and ensure all calls and emails are answered in a timely manner. * Greet each guest by name with a warm welcome and fond farewell. * Display a courteous, polite, unpretentious, and helpful manner at all times. * Promote and up-sell all services to achieve spa revenue target. * Handle all guest complaints by following through to ensure guest satisfaction. * Strive to achieve daily target through spa services and retail sales. * Successfully complete all training/certification processes. * Maintain supplies and secure after each shift. * Provide service providers with an accurate daily schedule throughout shift. * Legibly complete requisition for additional supplies/materials and submit to Spa Manager and/or Director. * Assist with cleanliness of all spa areas including locker rooms. * Attend all required meeting and training sessions. * Obtain department keys and secure security of such. * Access all functions of computer system in accordance with department specifications. * Review in-house guest list and be familiar with guest names and locations. * Up-sell services/treatments for the spa to customers. * Assist in sales of professional retail products EDUCATION/EXPERIENCE * High School diploma preferred. * Must be 18 years of age or older. * Must have 2 years of guest services experience. REQUIREMENTS * Knowledge of computers. * Ability to compute basic mathematical computations. * Ability to pleasantly communicate with proper grammar in English. * Ability to provide legible communication. * Previous cashiering experience. * Previous experience in similar position. * Retail experience. * Ability to promote facility, Spa products and services. * Ability to schedule various services for individuals and large groups utilizing spa reservations software system. * Ability to focus attention on guest needs and provide aggressive hospitality. * Ability to input and access date in a computer. * Ability to perform job functions with minimal supervision. * Ability to maintain confidentiality of all guest information and pertinent resort data. * Ability to remain stationary at assigned post for extended periods of time. * Ability to prioritize, organize, follow up, and complete all assigned duties. * Ability to promote positive relations with all individuals who approach the Spa desk. * Ability to focus attention on guest needs, remaining calm and courteous. * Natural talent in persuasion and exactness. * Ability to work cohesively with other departments and co-workers as part of a team. * Flexibility in schedule. * Ability to lift, bend, push, and lift 25 pounds up and down stairs. * Ability to climb and descend stairs multiple times a day WORK ENVIRONMENT * Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors. * Must be able to change activity frequently and cope with interruptions. Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $25k-32k yearly est. 21d ago
  • Spa Concierge: Seasonal

    Arch Amenities Group

    Concierge job in Washington, DC

    Job Title: Concierge Department: Various Reports to: Site Director Job Type: Non-Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences. We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive. With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service. The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact. If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience. Job Summary: The Concierge is responsible for greeting guests or members. The Concierge must be well versed in the different amenities and services offered at the facility, to be able to provide adequate information to the clients of the facility. They are to help clients with their queries. Key Responsibilities: * Adheres to policies of the facility and Arch Amenities Group. * Reports any incident or accident to the Facility Manager. * Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy. * Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair. * Maintains a monthly inventory of supplies and or products, when applicable. * Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests. * Participates in the Manager on Duty (MOD) schedule, if applicable. * Helps ensure the facility is only accessed by actual members and/or guests, and that it is safe and secure at all times. * Greets each and every guest with a smile and direct eye contact. * Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc. * Uses time efficiently throughout shifts by checking equipment, locker rooms, gift shop stocks, inventory, etc. * Ensures proper coverage when it's necessary to leave the area. * Keeps the area clear of clutter and personal effects. * Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book. Informs facility manager of any member, guest, or facility issues. * Enrolls members and guests in programs. Makes reservations for services and personal training, when applicable. * Receives payments for goods and services and properly accounts for the money. * Reconciles daily sales, deposits, and receipts, when applicable. * Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events. * Additional duties as assigned. Qualifications: * High School diploma but college degree preferred. * Customer service experience * Previous experience handling money * Excellent communication, customer service skills, and work ethic * Efficient, well organized, and able to handle a variety of duties simultaneously * Professional manner, discretion, and appearance * Excellent verbal and written skills * Energetic, enthusiastic and motivational. A strong team player. * Proficient in appropriate computer skills and office equipment * Ability to lift 25 lbs. * Availability to work nights, weekends and holidays * Availability to stand for long periods of time * This position requires the ability to stand, stoop, kneel, crouch, bend, walk, and talk * The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms Essential Function Seldom Occasionally Frequently Stationary Position -- Sitting or Standing X Active Position -- Walking, jogging, running X Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate X Climb/Balance -- Stairs, ladders, ropes, equipment, beams X Stoop/kneel/crouch or crawl -- Position self, move X Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information X See -- Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess X Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less X Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more X Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool. X DISCLAIMER The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position. Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.
    $25k-32k yearly est. 37d ago
  • Concierge | PLANTA Cocina P Street

    Planta Restaurants

    Concierge job in Washington, DC

    Job Description WHY YOU'LL LOVE WHAT YOU DO AT PLANTA: Medical, Dental, Vision & Life Insurance offered for PLANTA employees. Work/life balance is a priority - annual PTO starts 90 days after date of employment. No limit on referral bonuses for sending Leadership and Team Members our way, paid after 180 days of successful employment. 50% off delicious plant-powered food at all full-service PLANTA concepts: PLANTA, PLANTA Queen, and PLANTA Cocina. Exciting career growth & development opportunities as part of an ever-expanding company: new restaurants and new positions are always on the horizon. PLANTA is building a team of inclusive, strategic, and dynamic individuals who lead with a focus on equity, productivity, and workplace satisfaction. Our mission is to FUEL THE FUTURE and we do this across every corner of the hospitality industry, from creative and marketing to culinary, beverage, and beyond. Together, we craft exceptional guest experiences that leave a lasting impression. At PLANTA, our passion for hospitality runs deep. It goes beyond delivering outstanding experiences for our guests; it's about nurturing and developing our team to become the next generation of industry leaders. We are committed to sourcing the finest ingredients and embracing our social responsibility to create a more sustainable organization each day. What you'll find at PLANTA is a culture fueled by our core values: Determined-we stand for change, and together, we plan to win. Humble-we make mistakes, but we own them and learn from them. Intentional-we genuinely care about the people and the world around us. Nourishing-we aim to leave our guests, communities, and team members in a better place. Evolving-we embrace change and champion flexibility as we grow together. CONCIERGE Reporting to the Restaurant Leader, the Concierge ensures that our guests have a pleasant and memorable dining experience from the initial impression to the fond farewell. This individual understands above and beyond service and ensures guest satisfaction is the highest priority. They work as a team, to maximize service revenues by accommodating guests, reservations and walk-ins in a strategic manner. They are expected to greet all guests with enthusiasm, be well informed in all aspects of our offerings and provide our guests a world-class experience. WHAT'S ON YOUR PLATE: Champions the brand's vision and values and contribute to a culture of positivity and high standards where all employees CHASE perfection in everything they do Create an environment that is warm, welcoming and filled with positivity for guests and employees Uphold our standards at all times and treat everyone with courtesy and respect Warmly and graciously greet all incoming and departing guests Seat guests proactively, promptly, with genuine care to attention and detail Actively communicate with the Leadership team any issues or potential concerns relating to seating, guest experience or the ability of staff to service the business of their section Prepare and present all pre-shift notes for upcoming service (ie. PX's, celebrations, etc.) Operate and maintain reservations systems and assign reservations daily on SevenRooms that is logical and appropriate Update reservation system with guest information and details Answer incoming calls, reservations and administer call backs Advise colleagues of guest special occasions, unique celebrations, concerns for allergies or other service needs which require special attention, once known Relaying the necessary information in regards to allergies and guest requests to management, respective captain, and kitchen Constant communication with captains and management to ensure out times are provided, guests are dining within appropriate times, and resets are completed in an efficient manner Ensure opening, closing and weekly checklists are being used and all tasks on said checklists are being completed Ensure that all areas of the restaurant under Concierge's purview are well maintained and kept clean at all times including the concierge stands, all front entrance windows, floors and mats, mirrors and chrome, and washrooms Communicate with leadership on any need to know information regarding restaurant or Concierge specific needs. Complete any additional tasks assigned to the Concierge team such as MyCheck integration or take out order management INGREDIENTS YOU'LL BRING TO THE TABLE: Fully understand and embody PLANTA's can-do attitude, demonstrating a level of passion and dedication where no task is beneath you. 1-2 years' experience in a similar, fast paced environment with similar standards Experience using reservation systems Well-spoken and excellent communication skills Humble and relatable with a confident attitude Remain highly detailed at all times Respectful and professional with all interactions Proactive in understanding guests' needs Creativity in finding solutions to provide guests an exceptional experience Ability to ease conflict and resolve issues Team oriented with capability to work in a high stressed environment High organizational skills and ability to prioritize Professional appearance appropriate for a premier restaurant Results-oriented and impeccably organized Degree/ Diploma in Hospitality, WSET, Prud'homme or equivalent considered an asset Full time flexible hours are required (days, nights, weekends, holidays) or as agreed with your hiring manager At PLANTA we do not tolerate any form of discrimination in the workplace, including during the recruitment stages. As such, all applications are viewed by our diverse recruitment team that uses a holistic and equitable approach. PLANTA is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations in accordance with the Americas with Disabilities Act during the application process are available upon request.
    $25k-32k yearly est. 19d ago
  • Community Concierge - The Gathering Spot D.C.

    The Gathering Spot 3.9company rating

    Concierge job in Washington, DC

    Job Description : We are seeking passionate, friendly, and customer service-oriented team members to join our Community Concierge team! The Community Concierge will assist members & guests with a variety of services from daily check-in, member services, and securing reservations for onsite club amenities. Duties/Responsibilities: Checking in members and accompanying guest(s) Assist in the new member onboarding process by entering new members into all required systems. Assist members in the day-to-day use of the club including conference room reservation and booking inquires Monitor and respond to emails from members and potential members Give tours of the club to prospective members Troubleshooting app, conference room, and event usage errors Complete membership call lists to promote club events and promotions Construct and manage mass emails Troubleshooting A/V for members and guests Oversee the aesthetics and upkeep of the club Discuss the club according to brand standards Content curation of digital marketing and signage as it pertains to entertainment throughout the club Reaching out to members and gauging feedback regarding club experience and satisfaction, and general wellness of the members Develops and maintains relationships to fulfill the needs of members, guests, or employees. Sorting and distributing communications & incoming mail Performs other related duties as assigned. Required Skills/Abilities: Excellent verbal and written communication skills. Proficient in Microsoft Office Suite or related software. Excellent problem-solving and critical thinking skills. Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment Must have a positive attitude with the ability to remain flexible and patient. Excellent organizational and multitasking skills. Excellent administrative skills. Education and Experience: At least two years of hotel guest services experience highly preferred. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. The Gathering Spot is an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Powered by JazzHR jm L4zVK3M5
    $25k-32k yearly est. 12d ago
  • Concierge - Phone Receptionist

    Greenfield Senior Living 3.8company rating

    Concierge job in Falls Church, VA

    Now Hiring: Concierge - Phone Receptionist Greenfield Senior Living: In collaboration with our residents and care teams, we will transform the experience of senior living and allow our residents to lead full and enriching lives. A dedicated team of professionals providing outstanding care to the Residents of our communities Concierge - Phone Receptionist : Seeking an enthusiastic candidate to be the first impression of the community. The concierge is the initial contact that many people have of Greenfield upon contacting or entering the community. They are responsible for greeting visitors, handling both external calls, internal calls from residents, taking and passing on important messages, and monitoring the complimentary coffee & refreshment area for cleanliness, music and replenishment. The concierge is primarily responsible for administrative duties and tasks that support the executive director and director of community relations in the marketing and sales efforts within the community, and for administrative duties that support the executive director in assuring that the community runs smoothly and efficiently. Secondary duties may also include administrative support of the business operations of the community. Qualifications: Possess the ability to effectively read, write, and communicate in English Able to work flexible hours as needed, and respond during off duty hours in times of emergencies when all team members may be needed Ability to manage multiple priorities Ability to use the computer Experience handling telephones in a customer service position Demonstrates organizational skills and ability to coordinate and plan Resumes and applications may also be submitted at the community (9 am - 5 pm) located at: Greenfield Senior Living of Spotsylvania 9300 Onyx Court Fredericksburg, VA 22407 Main Phone: ************** Competitive wage & benefit package and career growth. As a condition of employment with Greenfield Senior Living, any successful job applicant will be required to pass a pre-employment drug screen and to successfully complete a background investigation. Greenfield Senior Living is an Equal Opportunity Employer. ******************************
    $22k-25k yearly est. 60d+ ago
  • Part Time Concierge

    Kushner 4.6company rating

    Concierge job in Washington, DC

    We are seeking a Weekend Concierge to join our team! If you're looking to make a difference within an organization and be recognized for your efforts, then come grow with us! Serve as the primary point of contact for residents, guests, and visitors, delivering a warm and welcoming experience. Provide personalized assistance and concierge services to residents, including coordinating reservations, arranging transportation, and fulfilling special requests. Monitor and maintain the lobby and common areas to ensure a clean, organized, and aesthetically pleasing environment. Respond promptly and professionally to resident inquiries, concerns, and requests, striving to exceed expectations at every opportunity. Assist with administrative tasks such as processing packages, managing keys, and maintaining resident records. Collaborate effectively with property management and maintenance teams to address resident needs and ensure seamless operations. Stay informed about local attractions, events, and services to provide valuable recommendations and enhance the resident experience. Qualifications: One-year minimum experience working in a property management environment, or two years minimum experience working in sales, marketing and customer service. Exceptional customer service skills and the ability to build relationships. Previous experience in a luxury hospitality, concierge, or customer service role preferred. Flexibility to work a varied schedule, including evenings, weekends, and holidays as needed. Proficiency in using Microsoft Office apps including; Outlook, Word, Excel, PowerPoint, OneNote & OneDrive/SharePoint. Experience with collaboration apps including Teams, Zoom & WebEx. Experience with Apple iOS devices.
    $28k-40k yearly est. 8d ago

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