Concierge

Concierge Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applicant with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate.

At Zippia, we went through over 23,776 Concierge resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

See More Example Resumes

Five Key Resume Tips For Landing A Concierge Job:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you do include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords found in the job description. If they’re looking for someone with Customer Service, be sure to list it as a skill.
3.
Quantifiable Achievements
Achievements and awards relevant to the position speak louder than a high GPA, especially if you can quantify your achievement with a number.
4.
Your Unique Qualities
Recruiters and hiring managers are looking at hundreds of resumes. Let yours stand out, and try not to sound too boring.
5.
Strong Content
If you’ve had a lot of jobs, this shouldn’t necessarily be a list of all of them. This is a document designed to market you to a potential employer, so choose the strongest content.

How To Write A Concierge Resume

1
Contact Information
Name
First things first — employers only spend about six seconds looking at resumes before they decide to keep them or throw them away, so you should definitely let them know whose it is.
Address
Commute and relocation are things that employers take into consideration when sifting through candidates, so provide your current address in your resume header so that employers have an idea of where you are in relation to their office.
LinkedIn Profile
If you feel that a link to your social media profile could further your standing as a candidate, go ahead and include it. This doesn’t mean you should throw in a link to your hilarious Twitter profile, but instead provide your LinkedIn profile.
2
Professional Summary (Objective)
Career objective statements are one of the most overlooked pieces of otherwise stellar resumes. It’s not that every Concierge CV out there needs one — it’s just that the ones that really do need them typically never think to include them.
The goal of this section is simple: to summarize the resume in a few short sentences. Through your resume summary you enable employers to quickly learn whether you are a good match for the job. Here are a few things to keep in mind when writing a professional summary:
Keep it short: it should be 4 sentences max
Highlight your most impressive skills or achievements
3
Skills

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume
For Concierges, the skill that stands out above all others in terms of how frequently it shows up on concierge resumes is customer service, which is more than twice as common as the next common skill: front desk. Including these skills on your resume won't necessarily make you stand out from the crowd, but they can help reinforce your experience as a concierge.
Top Skills for a Concierge
Here are a few key points of to keep in mind while writing your skills section:
Include between 6 to 12 skills
Make sure to only include hard skills
Highlight your most impressive skills or achievements
4
Experience
The work experience section of a resume is all about highlighting the achievements that an employer would want to see. Here are some examples from different Business Analysts

Example # 1

Hotel Lobby Concierge

  • Monitored and operated CCTV cameras.
  • Checked in, distributed & provided problem solving with UPS, Fedex and other couriers.
  • Checked in and distributed packages delivered by UPS, Fedex and other couriers.
  • Communicated VIP arrivals to all designated personnel for escort and delivery of special amenities.
  • Managed RSVPs, email communications, gift bags, and VIP guest room setup and monitoring.

Example # 2

Concierge

  • Served as an international translator for several Marriott International Hotels within the Washington, DC metropolitan area.
  • Recommended VIP and Guest Recognition.
  • Receive and distribute packages from UPS and FedEx to appropriate recipients.
  • Sign in/out tenant packages (UPS, FedEx, etc ) as well as create logs for easier managing.
  • Maintained valuable relationships with a variety of vendors throughout the city, ensuring clients received VIP treatment.

Example # 3

Concierge

  • Re-designed how the guests arrived at the VIP Entrance.
  • Shipped all staff and resident mail (USPS, UPS, FEDEX, DHL).
  • Accepted inbound calls and provided answers to visitors' requests using the Internet and other resources.
  • Guided and assisted VIP attendees to the appropriate seat before and during show time.
  • Meet regularly with hotel managers to review guest feedback, anticipate VIP guest and package arrivals.

Example # 4

Hotel Lobby Concierge

  • Escorted VIPs to assigned guest rooms.
  • Vacation Planner, pre-arrival, responsible for VIP's stays in the Hotel, Surprise engagements.
  • Maintained valuable relationships with a variety of vendors throughout the city, ensuring clients received VIP treatment.
  • Established rapport with guests via email correspondence, phone, social media, and direct interaction.
  • FRONT DESK AGENT Greeted guests attending special VIP Club.

Show More
How much work experience does the average concierge candidate have?
The average concierge resume contains 4.0 years of work experience.
Write your work experience section in a way that embraces your concierge skills. Sounds easier said than done? Take a look at how other people have done it. Below are real examples from concierge resumes that people have included in their work experience section to demonstrate their knowledge of key skills:
5
Education
As a concierge, you may wonder exactly how your education section should look. Concierge roles often require a High School Diploma degree or higher, so the majority of concierge resumes that we looked at contained a high school diploma degree.
As shown above, the Education section can be very brief. However make sure to include the following:
The name of the school you attended
The year you attended
Your major
Your GPA
The level of education you attained

Concierge Salary

Did your resume land you an interview? Be prepared to talk salary.

How To Answer "What Are Your Salary Requirements"

When you are ready to send your resume to employers, it's important to be aware of the current market conditions for Concierges. Salary can vary based on factors such as location, company, and industry. Check out our detailed salary information for Concierges to learn more.

Average Employee Salary
$58,000
$28,000
Min 10%
$58,000
Median 50%
$123,000
Max 90%