Top Concierge Skills

Below we've compiled a list of the most important skills for a Concierge. We ranked the top skills based on the percentage of Concierge resumes they appeared on. For example, 21.1% of Concierge resumes contained Customer Service as a skill. Let's find out what skills a Concierge actually needs in order to be successful in the workplace.

The six most common skills found on Concierge resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Concierge jobs:
  • Manage email communications to/from members and administration to ensure superb customer service and seamless reservations for in house and outside services.
  • Provided exemplary customer service by being customer focused and developing professional relationships with my coworkers and the residents.
  • Greeted customers with enthusiasm and professionalism while always providing the highest level of exceptional customer service.
  • Provided and promoted customer service excellence throughout the facility with residents, family members and co-workers.
  • Supervised customer service staff to enhance partnership with physicians' offices and ensured efficient procedure scheduling.
  • Provide excellent customer service Provide detailed information for guests needs Make reservations Problem Solve Answer phones
  • Exhibited superior customer service in a diverse environment by providing solutions to all inquiries.
  • Provided a non-stop exemplary level of customer service through information and relationship building.
  • Developed customer service and organization skills by planning resort and local activities for guests
  • Delivered exemplary customer service, providing guests with hotel and surrounding area information.
  • Provide guest with excellent customer service while utilizing great inter-personal communication skills.
  • Emphasized heavily on customer service and giving undivided attention to guests.
  • Provide security customer service for Luxury 54 floor luxury apartment complex.
  • Provide excellent customer service under the highest standard of professionalism.
  • Provide excellent Customer Service to residents in a luxury environment.
  • Provided exemplary customer service in a friendly and professional manner.
  • Handled inventory and provided a high level of customer service
  • Received multiple commendations for exceptional customer service and salesmanship.
  • Provided outstanding customer service to residents and visitors.
  • Maintain company customer service standards within the community.

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2. Front Desk

high Demand
Here's how Front Desk is used in Concierge jobs:
  • Served as a front desk receptionist, functioned independently to coordinate all necessary arrangements for patients seeking medical care.
  • Front desk security agent ensuring safety of employees and building and provide exceptional customer service to incoming visitors.
  • Front desk responsibilities includes answering telephone calls with professional etiquette, receiving and storing packages.
  • Maintain building security by monitoring front desk security cameras.- Monitor safety of common areas.
  • Developed and facilitated new-hire orientations for front desk positions.
  • Worked front desk, helped residents with valet, maintenance, emails, guest check in, and helped with luggage.
  • Monitored all access to the building, including Fire, Emergency and Security alarms via TV monitors at the Front Desk.
  • Sit at front desk, answer the phone, assist tenants with any issue that they have, provide excellent customer service
  • Developed and maintained positive working relationships with others and support the concierge/front desk/ bell desk team to reach common goals.
  • Coordinated with kitchen staff and front desk staff to create a lounge environment that best fits platinum member s needs.
  • Cross-Trained: Front Desk and Back Office; answer phones in a friendly confident manner while updating customer information.
  • Performed all Spa front desk functions and operation, scheduled appointments for Spa treatments, hair and nail salon.
  • Point of contact for Residents at the front desk, greeting tenants as they enter and exit the building.
  • Performed Front Desk duties including handling Telephone calls, faxes, photocopies, package receipts and dispatched to residents.
  • Managed the front desk and acted as the first point of contact for residents, prospects, and vendors.
  • Assisted supervisor with overseeing front desk operations in addition to offering training help to other front desk agents.
  • Use Microsoft Word, Excel, and Jonas System to organize front desk activities and manage all reservations.
  • Front Desk Duties: answering main call circuit of inquiries and residents and transferring calls to correct departments.
  • Exhibited front desk managerial skills, including phone calls, messages, visitors, deliveries and special requests.
  • Front Desk Concierge, Greeting Residents, guests into the building providing excellent and detailed customer service.

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3. Guest Satisfaction

high Demand
Here's how Guest Satisfaction is used in Concierge jobs:
  • Recognized for excellent customer service in Guest Satisfaction Surveys and Event Satisfaction Surveys.
  • Ensured guest satisfaction by assisting with reservations and recommendations around town
  • Achieve guest satisfaction by providing excellent customer service.
  • Provided exemplary customer service to ensure guest satisfaction.
  • Ensured guest satisfaction with rental accommodations.
  • Welcome and acknowledge all guests as well as anticipating and responding to guest requests with unique needs and ensuring guest satisfaction.
  • Assured guest satisfaction from arrival to departure by booking reservations, resolving billing issues, and assigning appropriate cabin and campsites.
  • Organized guest's itineraries throughout the day and informed them on hours of operation and attractions to ensure guest satisfaction.
  • Assisted in increasing the overall guest satisfaction of highest tiered players by maintaining rapport and providing special services and hosting.
  • Blend seamlessly with front office staff in an effort to ensure guest satisfaction during their stay at a given property.
  • Networked with various business owners and sales managers to implement an improved concierge program which greatly increased guest satisfaction.
  • Established and maintained relationships with area restaurants, theaters and vendors to ensure guest satisfaction outside of the hotel.
  • Helped ensure guest satisfaction and improve departmental efficiency during heavy customer service contact with thousands of guests each year.
  • Created detailed itineraries, intensive follow through on vendor and guest satisfaction, and resolved challenging situations as needed.
  • Act as a liaison between Wynn | Encore Resort and business' around the world to ensure guest satisfaction.
  • Ensured guest satisfaction and took time to learn about each guest's needs to create a memorable experience.
  • Perform reception desk duties as necessary and properly use authority within given guidelines, to ensure guest satisfaction.
  • Maintain positive guest relations at all times by resolving complaints and ensuring guest satisfaction by anticipating guest needs.
  • Contributed to improving hotel guest satisfaction by 85% by exceeding their service expectations via proactive action.
  • Provided visible and accessible floor presence to ensure guest satisfaction throughout all convention and banquet meeting areas.

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4. Phone Calls

high Demand
Here's how Phone Calls is used in Concierge jobs:
  • Answered phone calls and performed other secretarial responsibilities.
  • Answer phone calls, book keeping, Assist residence and visitors, Sending mail, Handle guest complaints and solve problems.
  • Provide excellent external and internal client service by managing and properly routing phone calls and greeting clients and the vendor representatives.
  • Assist the Leasing Office with availability advertising, market reports, filing, phone calls to contractors/vendors, and contacting residents.
  • Make sales that go beyond exceeding goals, answer phone calls, place order for merchandise, open and close office.
  • Facilitate communication within the building by answering phone calls and passing along messages between various parties allowing for increased work efficiency.
  • Checked customers in and out of the spa, book appointments, handled multiple phone calls, and handled cash.
  • Answer all phone calls as well as call up to residents when a guest or any new information has arrived.
  • Received phone calls for the office, directing them to the proper personnel and answering any questions the individual had.
  • Answered customer service related phone calls regarding shows, building properties, permanent tenants, and properties owned by MMPI.
  • Answered phone calls, logged in visitors, greeted guests, and secured parking lot area through video surveillance.
  • Job duties consists of answering/transferring phone calls, typing, usage of computers, customer service, and handling money
  • Answer phone calls and make phone calls to assist residential needs such as call a cab or maintenance work.
  • Performed duties of a concierge for the unit and answered phone calls, including patient's intercom phones.
  • Provide EXCELLENT service to members/guests by answering phone calls, setting appointments, and greeting members/guests upon arrival.
  • Managed online mail, answering and forward phone calls, screening of calls, sorting and distributing post.
  • Answer questions and resolve issues based on phone calls or letters from members via oral and/or written communication.
  • Responded to phone calls and organized schedules for the parking garage, loading dock, and conference room.
  • Attend phone calls to make reservation as well as any kind of past transaction and upcoming trip questions.
  • Accommodate the leasing office with taking residential payments, greeting future residents, managing the phone calls.

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5. Spa Services

high Demand
Here's how Spa Services is used in Concierge jobs:
  • Cashier duties for guests purchasing retail gift shop, spa services/gift cards, handling cash, credit cards, and checks.
  • Represented the spa to guests in person or by phone to guests inquiring about spa services and products.
  • Researched the various types of spa therapies and treatments to be better informed of spa services.
  • Recommend, up-sell and promote appropriate spa services, products and wellness options for each guest.
  • Schedule Services for all spa treatments and assists guests in selecting spa services and retail products.
  • Coordinated bookings for spa services and managed the flow of communication between service providers and guests.
  • Schedule spa services and review daily for accuracy and quality control using Spa Soft software.
  • Evaluate spa services, including reservation, massage, body treatment, and overall services.
  • Promoted spa services on an ongoing basis, generating 17% increased volume and profitability.
  • Demonstrate knowledge of salon and spa services, salon professional levels, and pricing.
  • Complete all register transactions for all spa services provided Suggest and prescribe retail products.
  • Answered calls and booked appointments for clients to receive salon and spa services.
  • Processed guest payments for spa services and obtained payment authorization as needed.
  • Arranged theater tickets, tours, and spa services for hotel guests.
  • Accommodated guest requests for spa services and assisted with fitness center.
  • Arrange restaurants reservations, spa services, night clubs, etc.
  • Explained spa services and protocols, benefits of applications and risks.
  • Worked to drive up-sells in spa services by 5%.
  • Collected cash and credit card payments for spa services.
  • Book hotel reservations, amenity orders and spa services.

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6. Special Events

high Demand
Here's how Special Events is used in Concierge jobs:
  • Supervised and developed 20 associates in all aspects of hospitality, coordinating and servicing special events and community projects.
  • Helped coordinate high-end special events, accommodation requests, entertainment, and amenities with confidentiality and discretion.
  • Support Marketing Director on the implementation of any marketing initiatives, including seasonal programs and special events.
  • Bring an innovative touch to special events planning and catering including developing creative/seasonal menus for clients.
  • Organized special events and functions while developing innovative ideas as directed by management.
  • Managed concurrent special events and meetings, consistently prioritizing tasks under demanding circumstances.
  • Organized and conducted special events including holiday activities throughout the premises.
  • Organized special events and handled projects for property management company.
  • Managed requests for special events and personalized services.
  • Assisted with sales/marketing promotions and special events.
  • Gathered, summarized and provided information to guests about the property and the surrounding area amenities including special events and activities.
  • Assigned to dedicated call line for VIP, Chairman's Club guests calls for special events, banquet and transportation needs.
  • Negotiated favorable terms and pricing agreements with our resort, vendors, caterers and other providers for service at special events.
  • Make reservations for patron, such as dinner, spa treatments, golf tee times and obtain tickets for special events.
  • Work with local event planners, caterers and restaurant management for planning of special events for executive and high society clients.
  • Assisted guests on all aspects of stay from arrival by private car, to dinner reservation and/or tickets to special events.
  • Worked with theaters and brokers to negotiate and secure high quality tickets for Broadway, Off-Broadway, and special events.
  • Assist guests in making reservations for various experiences such as restaurants, shows, tours, and other special events.
  • Worked with club members to schedule activities, receive catered items, arrange special services, and attend special events.
  • Plan and execute special events, obtain budget from property manager, coordinate with staff and vendors for each event.

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7. VIP

high Demand
Here's how VIP is used in Concierge jobs:
  • Maintained communication both externally and internally between the sales force and warehouse to coordinate VIP installations.
  • Ensured accurate spa reservations averaging 120 appointments daily, including maintaining large VIP client confidentiality.
  • Practice telephone etiquette standards as established by Casino VIP department.
  • Promote high-quality customer experience for casino VIPs.
  • Insure smooth operation of VIP room, monitor food and beverage service, and assist in general operations of the lounge.
  • Remained calm and composed with VIP guests and partnered with other departments to make the guest experience above and beyond expectations.
  • Check all VIP guest rooms, meet VIP limos, escort VIPs to meeting floor and participate in site visits.
  • Included VIP grand opening, VIP dinners, concierge services and overall good experiences for guests when in the market.
  • Work directly with the Front Office Department to ensure coordination of arrangements for Contracted Groups and VIPs are properly executed.
  • Provided support to executive committee, VIPs, international and domestic royalty, politicians and sales/marketing departments of the hotel.
  • Welcomed hotel VIP s and Marriott Rewards Members accessing the hotel s club lounge each morning for breakfast service.
  • Toured visiting dignitaries, VIP's, and potential clients for Sales and Marketing, Reservations, and Banquets/Catering.
  • Communicated effectively with high-level clients including VIP's, dignitaries and celebrities, while anticipating visitor likes and needs.
  • Coordinated with Group Housing, Convention Services team and Meeting Planners to prepare for all upcoming VIP guest arrivals.
  • Assist Casino VIP and Casino Marketing Executives by ensuring that their guests reservations are accurate and up to date.
  • Helped Chinese VIP guests with their shopping need along with making dining reservations and arrangements for locations around LA.
  • Job responsibilities -Customer Service; worked in VIP lounge, bartender, served light meals, snacks and continental breakfast
  • Procured tickets for exclusive bank sponsored events, including Winemaker Dinners, Sporting Events and VIP Meet & Greets.
  • Checked in all VIP customers, Answered phones, helped VIP clients find entertainment and purchased tickets for them.
  • Acted as a VIP escort and liaison for MGM Grand Detroit and provides room tours as required by management.

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8. Data Entry

high Demand
Here's how Data Entry is used in Concierge jobs:
  • Processed and sorted incoming mail and completed all data entry/computer requirements on a daily basis.
  • Performed various data entry and reconciliation tasks to ensure accurate information was tracked.
  • Performed patient data entry and documentation as assigned.
  • Greeted guests, answered telephones, accepted and sorted mail, data entry, customer relations, and photographed marketing events.
  • Perform word processing, data entry and other duties as delegated by the General Manager and typically performed at Front Desk.
  • Perform general office administrative duties such as photocopying, faxing, data entry, filing, and assembling marketing packets.
  • Handled multifaceted clerical tasks (e.g., data entry, filing, records management and billing) as the concierge.
  • Assisted the business office coordinator with data entry, the community recruitment process, and other assigned general administrative duties.
  • Perform clerical duties such as developing and posting notices, data entry, sorting mail and sending out correspondence.
  • Settled guest accounts, handled cash transactions and provided data entry, spread sheet and all word processing services.
  • Back office assistance, when needed (data entry, filing, copying, miscellaneous as needed).
  • Issue customer shopping cards, ensuring the efficient and accurate recording and data entry of customer's information.
  • Created training videos for hotel new hires learning to use the hotel data entry software (LMS).
  • Prepared reports, performed data entry, processed orders, answered all calls, and maintained personal files.
  • Assist Aegis Administrative Staff with data entry, administrative files and answer internal and external phone inquiries.
  • Assisted in the coordination of dormitory tours for prospective first-year students, as well as data entry.
  • Assisted church staff with data entry projects, and receiving, sorting and distributing mail and packages.
  • Submit weekly reports and perform administrative duties such as audits, filing, and data entry.
  • Performed data entry of leads for inquiring prospective members sent direct to National Direct Sales team.
  • Check ins/ outs, answer phone calls, customer service, make reservations, data entry.

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9. Travel Arrangements

high Demand
Here's how Travel Arrangements is used in Concierge jobs:
  • Provided a wide array of traditional concierge services including travel arrangements, dining and entertainment recommendations, business services and more.
  • Handle all disciplinary actions necessary *Carry out unusual requests such as searching for hard-to-find items and arranging for travel arrangements.
  • Provided tourist information, dining and entertainment recommendations, travel arrangements, shopping assistance, event planning and business services.
  • Provide concierge services by assisting with travel arrangements, driving directions and suggesting local family-friendly sites and attractions.
  • Answered customer inquiries, assisted guests with necessary travel arrangements and identified creative solutions to resolve problems.
  • Conducted onward travel arrangements for disembarking guests; including transportation, accommodations, and luggage handling.
  • Cross-marketed products, assisted in coordinating travel arrangements and registered applicants for driving school.
  • Completed dining and entertainment reservations, coordinated travel arrangements for trips and tours.
  • Create memorable travel experiences by booking domestic and international travel arrangements.
  • Researched, purchased and confirmed domestic and international travel arrangements.
  • Arranged transportation, made reservations and travel arrangements.
  • Coordinated guests' domestic and international travel arrangements.
  • Facilitated guest requests, including travel arrangements.
  • Organized domestic and international travel arrangements.
  • Booked and/or confirmed travel arrangements.
  • Make travel arrangements for tourists: by ferry or plane, hotel and restaurant reservations, car rental.
  • Provide concierge services to pilots, crew, and passengers including lodging, catering, and travel arrangements.
  • Provide information about nearby locations, calling taxis, storing luggage, making travel arrangements, etc.
  • Organize and manage meetings and events, make hotel and travel arrangements, and provide hospitality services.
  • Organized any needed travel arrangements including private plane charters, airport transportation, and bus charters.

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10. Resident Retention

high Demand
Here's how Resident Retention is used in Concierge jobs:
  • Executed at a high level of customer service to residents and guest increasing resident retention 95%.
  • Played a vital role in helping the company establish customer loyalty which increased resident retention.
  • Plan and coordinate resident events at the property aimed at resident retention.
  • Plan events and resident retention initiatives hosted in the clubhouse.
  • Key Accomplishments Decreased resident retention by negotiating lease term rates, resolving resident conflicts, and keeping ninety percentile occupancy.
  • Increased occupancy rate by 30% of new leases and 20% of Resident retention.

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11. Restaurant Reservations

high Demand
Here's how Restaurant Reservations is used in Concierge jobs:
  • Provided a variety of traditional concierge services including restaurant reservations, limousine service, travel assistance and business services.
  • Monitored online restaurant reservations to avoid overbooking, responsible for updating online event calendar for guests.
  • Customized guests vacation experience by booking activities, restaurant reservations and spa services.
  • Arranged exotic services, obtained hard-to-find tickets and restaurant reservations.
  • Offered exclusive services such as restaurant reservations and limousine.
  • Recommended and booked highly sought restaurant reservations.
  • Assist residents with restaurant reservations.
  • Assisted with scheduling restaurant reservations.
  • Processed restaurant reservations for guest.
  • Handled all guest requests such as tours, restaurant reservations, transportation and theater bookings at a 4-star luxury hotel.
  • Arranged top of the line restaurant reservations upon request and followed up with the patrons to ensure exceptional dining experience.
  • Coordinated and promoted guest activities including restaurant reservations, ground transportation, sport activities and in-house functions and events.
  • Procure nightclub entry, restaurant reservations, show /special event tickets, various means of transportation and group tours.
  • Provided excellent customer service, assisting with restaurant reservations, car and taxi services, and flight information.
  • Secured in-demand restaurant reservations, arrange theater tickets, plan transportation transfers, and create detailed guest itineraries.
  • Assist guest with booking restaurant reservations, shows and attractions, nightlife, airport and car rental facilities.
  • Assist guests with business center functions, restaurant reservations, airline assistance, transportation, entertainment and tours.
  • Established budgets, negotiated with local suppliers, completed transportation, event, accommodation, and restaurant reservations.
  • Assist guests with restaurant reservations, tours, transportation, tickets and general information about the city.
  • Provided services including, but not limited to restaurant reservations, recreation requests, and floral orders.

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12. Security Cameras

high Demand
Here's how Security Cameras is used in Concierge jobs:
  • Maintain constant, mobile random and unsystematic surveillance of assigned areas providing maximum visibility, and monitor security cameras.
  • Announced visitors, answered telephone and provided information, monitored building's security cameras and patrolled floors.
  • Facilitated monitoring security cameras and monitoring flow of community guests to ensure safety of guests.
  • Monitored security cameras; conducted hourly rounds and recorded all activity into daily log.
  • Provide security services with monitoring of all security cameras and alarm systems.
  • Monitored security cameras and contacted security team to prevent or rectify concerns.
  • Monitored the security cameras at all times for any suspicious unusual activities.
  • Maintained and monitored security cameras, alarm systems and surveillance equipment.
  • Monitored security system and security cameras, and building permits.
  • Monitored security cameras and recorded building activity in log book.
  • Monitor security cameras for elevators, common areas and garage.
  • Monitored security cameras and regulated elevators and electronic locks.
  • Monitor building activity through security cameras and foot patrol.
  • Documented in the daily log and monitored security cameras.
  • Monitor security cameras and maintain security log book.
  • Monitored security cameras to provide safety for apartment.
  • Maintained security cameras and managed the parking garage.
  • Watched security cameras for any suspicious behavior.
  • Monitored security cameras and emergency call line.
  • Receive packages, monitor security cameras.

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13. Dinner Reservations

high Demand
Here's how Dinner Reservations is used in Concierge jobs:
  • Assist residents with arranging dinner reservations, car services, housekeeping recommendations, grocery services and other various recommendations.
  • Arranged restaurant recommendations and dinner reservations based on comprehensive knowledge and contact with restaurant management.
  • Scheduled dinner reservations, transportation and other amenities for tenants.
  • Greet guests at the front desk make dinner reservations, reserve entertainment tickets, hail cabs and order food for delivery.
  • Assisted customers with all of their needs while in market including discounted shows, tours, attractions, and dinner reservations.
  • Trained as Concierge performing tasks such as: booking dinner reservations, recreational activities, and dispatching cabs when needed.
  • Engaged guests while informing them of local dining and entertainment options, made dinner reservations, and provided directions.
  • Respond to request for service such services calling for taxi service, purchase movie passes or making dinner reservations.
  • Arrange guests' dinner reservations, show tickets, golf time, spa appointments, and transportation services.
  • Arrange Services- Make dinner reservations, reserve entertainment tickets, hail cabs and order food for delivery.
  • Schedule dinner reservations, transportation, tee times, and any other requests from our hotel guests.
  • Confirmed dinner reservations for VIP's at Michelin Star restaurants and private dining clubs building program loyalty.
  • Assist guest in the purchase of show tickets, tours, and make accompanied dinner reservations.
  • Assist guests with all of their needs including shows, tours, and dinner reservations.
  • Assist guests with directions, show tickets, dinner reservations, tours and trip planning.
  • Schedule cars, dinner reservations, meetings and whatever else guests need during their stay.
  • Check in / Checkout, concierge service- ticket sales, dinner reservations, upgrading rooms.
  • Arranged travel, transportation, dinner reservations as well as event details for residents.
  • Assist hotel guests with booking dinner reservations, show tickets, and planning excursions.
  • Arranged events, excursions, and transportation, made dinner reservations for hotel guests.

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14. Scheduling Appointments

high Demand
Here's how Scheduling Appointments is used in Concierge jobs:
  • Answer a high volume of incoming calls, scheduling appointments and providing technical service/general information.
  • Supported the leasing office by scheduling appointments and providing detailed building information to prospects residents
  • Provided and arranged residents' scheduling appointments and activities.
  • Assist the sales and marketing department in creating promotional materials, scheduling appointments, and organizing tours of the community.
  • Assisted guests with scheduling appointments, special events and managed the schedules of the staff which included six therapists.
  • Provided customer service in answering phone calls, taking messages, scheduling appointments, and forming daily reports.
  • Performed office duties such as receiving and screening calls, scheduling appointments, and preparing incident reports.
  • Assisted residents with scheduling appointments, reservations, airline tickets, and deliveries for them.
  • Assisted in activity planning, assisted in payroll, assisted in scheduling appointments for administrator.
  • Assist clients with general tasks such as scheduling appointments to researching information.
  • Assist guests by scheduling appointments and in selecting spa services and retail.
  • Secure and maintained a high rise condominium Assisted in scheduling appointments and public relations matters
  • Handle several day to day administrative tasks including scheduling appointments, assist with event coordination, and adhere to customer requests.
  • Oversee operations for the spa and fitness center including scheduling appointments, designing flyers for classes and special functions.
  • Increase customer sales representative relation Manage phones for scheduling appointments and giving information to customers Knowledge of computers and some electronics

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15. Special Requests

average Demand
Here's how Special Requests is used in Concierge jobs:
  • Facilitated special requests for transportation, reservations, appointments, tickets to major events, and local area information/maps
  • Communicated pertinent guest information to designated departments/personnel (i.e., special requests, amenity deliver).
  • Work with property management handling residential special requests.
  • Provide personalized itineraries and fulfill special requests.
  • Coordinated amenity requests and special requests.
  • Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
  • Cared for a wide array of high end clients on a daily basis with an even wider array of special requests.
  • Served as a local expert for hotel guests, providing suggestions and making arrangements for restaurants, parks and special requests.
  • Document special requests and alert the appropriate manager as needed and have complete knowledge of emergency safety and security procedures.
  • Anticipated and exceeded needs of VIP's and hotel guests, front desk lead, handled special requests from guests.
  • Respond to guest special requests including room amenities, florists, car services, dinner reservations, engagements and birthdays.
  • Initiated work orders for maintenance, housekeeping, transportation and other special requests by patients, guests, or staff.
  • Work closely with Meeting Planners to accommodate any special requests they may have, including service of their VIP's.
  • Honed skills to suggest and reserve dining arrangements, theater tickets, golf, spa and other special requests.
  • Aided the clients with special requests such as organizing recreational programs on the property or at off-site locations.
  • Carry out daily tasks of making dining reservations, arranging transportation, as well as any special requests.
  • Communicated with hotel guests via emails prior to their stay in order to accommodate for any special requests.
  • Greet guests, provide information, handle special requests, reservations and tickets with first-class customer service.
  • Provided direct customer care to residents by scheduling transportation, dry cleaning pickups, and special requests.
  • Assisted with special requests such as ground transportation, reservation, appointments, tickets and local ideas.

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16. Telephone Calls

average Demand
Here's how Telephone Calls is used in Concierge jobs:
  • Managed receptionist area, including greeting visitors and responding to telephone calls and in person requests for information
  • Answer inquiries regarding hotel services and registration by answering correspondences and telephone calls.
  • Receive incoming telephone calls promptly and politely, demonstrating proper phone etiquette.
  • Answered telephone calls and provided information as inquired.
  • Answer all telephone calls and communicate professionally.
  • Received visitors and telephone calls to the building, ascertaining the nature of the inquiries and directing visitors to appropriate locations.
  • Answer telephone calls, take messages, and forward calls to the management office as well as stores in the mall.
  • Receive, locate, route, send: all telephone calls, messages, and faxes to approximately 100 employees.
  • Answer telephone calls from family and other professionals in the industry and transferred them to appropriate party within community.
  • Answered incoming telephone calls politely and professionally; and, greeted guest in a courteous and enthusiastic manner.
  • Answered telephone calls, and processed all guest calls, messages, requests, questions, or concerns.
  • Answer telephone calls within 4 rings using correct salutations and telephone etiquette, transfer calls to appropriate individual.
  • Relay or route written or verbal messages; Place telephone calls or arrange conference calls as instructed.
  • Answered telephone calls within 3 rings, using correct salutations and telephone etiquette for ordering or complaints.
  • Perform general office work such as word processing, filing, copying, and answering telephone calls.
  • Answer telephone calls and e-mails to answer questions, and provide information to residents and potential residents.
  • Answer incoming telephone calls in a marketing oriented way, forward calls to appropriate personnel or department.
  • Answer incoming telephone calls for our troops stationed overseas and provide a positive and patriotic environment.
  • Enhance resident services, greet residents and visitors, answer telephone calls, ensure safety of residents
  • Answer telephone calls, record incidents that occur, and provide security for the property.

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17. Local Features

average Demand
Here's how Local Features is used in Concierge jobs:
  • Assist visitors with information about local features regarding the establishment.
  • Provided information about local features and recreational destinations
  • Provide information about local features such as resident appointments, making calls to family members, and recreational destinations.
  • Provide information about local features: shopping, dining, nightlife, recreational destinations, public transportation, etc.
  • Provide information about local features such as shopping, dining, nightlife, and recreational destinations.
  • Provide information about local features such as, dining, hotels, and taxi cabs.
  • Inform guests regarding local features including, shopping, dining, nightlife and recreational destinations.
  • Provided information to guests regarding local features such as shopping, dining, etc.
  • Provide local features, shopping, dining, nightlife, recreational destinations and directions.
  • Provided information regarding hotel amenities, local features, and sightseeing areas.
  • Communicated with patrons to inform them of local features and recreational activities.
  • Provided information about local features within the local area.
  • Provided information about destinations and directions to local features, making arrangements for transportation.
  • Provide Information about local features, such as shopping, dining,nightlife, or recreational destinations.
  • Greet guest * Answer phones * Receive, store, and deliver mail * Provide information about local features

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18. Property Management

average Demand
Here's how Property Management is used in Concierge jobs:
  • General lobby oversight, maintaining an appropriate rapport with property management by reporting any problems, tenant concerns and notable activity.
  • Maintained switchboard operations including professionally answering phones, taking messages, and routing calls for Property Management and residents.
  • Promote a safe environment by inspecting suspicious activities and reporting any and all incidents to property management.
  • Managed circuit camera television, elevator computer, create control access badges for property management upon request.
  • Acted as liaison for the Property Management Company to ensure effective communication with residents and contractors/vendors.
  • Demonstrated rapid problem solving and strategic thinking to manage abrupt and varying circumstances related to property management
  • Assisted in property management, interacting with residents to ensure positive relationships and hospitality experiences.
  • Established business development opportunities for cross marketing projects, in conjunction with property management.
  • Multiplied CUI accounts by organizing and executing tenant appreciation events for the property management.
  • Reported service requests and elevated customer service concerns to property management team.
  • Serve as liaison between property management and residents of co-op condominium owners.
  • Finalized daily requirements through property management system and duties from guest services.
  • Provided exemplary customer service and administrative support for a property management company.
  • Coordinate and manage requests for property management office and maintenance department.
  • Facilitated communication between residents, property management, and Oxford staff.
  • Coordinated with in-field contractors and property management teams to maintain residences.
  • Worked as liaison between multiple homeowner associations and property management entity.
  • Informed the property management office of maintenance requests and emergency situations.
  • Managed a variety of critical resident and property management needs.
  • Initiate Parking/Storage Audit process in the Property Management system.

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19. Recreational Destinations

average Demand
Here's how Recreational Destinations is used in Concierge jobs:
  • Provided information about New York City features such as shopping, dining,nightlife, and recreational destinations.
  • Provide information about local events, shopping, nightlife, and recreational destinations, made travel arrangements.
  • Provide information about local features such as shopping, dining, nightlife, and recreational destinations.
  • Provide information about local features such as shopping, dining, nightlife, and recreational destinations.

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20. Internet

average Demand
Here's how Internet is used in Concierge jobs:
  • Managed Front Desk Responsibilities* Searched for information on Internet for Residents* Accepted deliveries for Residents* Relayed resident building issues to manager
  • Negotiated internet and connectivity quotes with event organizers and administered the internet and connectivity setups and operations.
  • Learn mainframe based and internet based computer systems related to automobile service appointments.
  • Conducted extensive internet research on local resources for residents and business executives.
  • Performed Internet research and compiled information appropriately.
  • Helped locate information via internet for residents.
  • Demonstrate educational functions and internet browser.
  • Communicated regularly by e-mail to other staff as needed and conduct internet search for products and services as requested by residence.
  • Assist guests with their needs while in the Spa area* Sell vacation packages* Book Spa services* Broadcast promotions via phone and internet
  • Interact with patron needs and expectations face to face, on the phone and the Internet on a daily basis.
  • Promoted services of this 200-room landmark hotel, providing banquet, catering, Internet connectivity and free shuttle services.
  • Handle client inquiries via email, phone, or internet in a fast paced call center and sales environment.
  • Provide directions and local information using the internet, and arrange dry cleaning and other service pick-ups and deliveries.
  • Required exceptional customer service and Internet skills, plus the ability to think quickly and work under pressure.
  • Assist the card holder with anything they need that could be done over the phone or internet.
  • Accepted inbound calls and provided answers to visitors' requests using the Internet and other resources.
  • Entered work requests on behalf of residents for their apartments, answered phones and internet postings.
  • Processed monthly billing, and managed Internet and external mail, office supply, inventory.
  • Provided staff support: office reception, Internet research, faxing, copying, etc.
  • Research the Internet for highly rated eating establishments as well as dine at various restaurants.

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21. Local Businesses

average Demand
Here's how Local Businesses is used in Concierge jobs:
  • Consulted with local businesses to implement sustainable practices.
  • Booked various reservations with local businesses and restaurants.
  • Establish and maintain corporate relationships with local businesses.
  • Developed and maintained relationships with local businesses.
  • Promote store offerings to local businesses
  • Worked with several local businesses and advised them on social media management as well as assisted them in finding reliable employees.
  • Enhance the customer experience by guiding developers, local businesses and citizens through the development review, approval and permitting processes.
  • Reach out to local businesses to provide discounts or set up events for the residents, on a monthly basis.
  • Learned how to work alongside local businesses to promote their products to our guests while promoting the resort simultaneously.
  • Work as a Liaison between local businesses and Great Wolf Lodge through ongoing site visits and sales calls.
  • Promoted to business team member, were we dealt with local businesses to understand there business needs.
  • Helped develop marketing strategies for the property via online and through personal contact with local businesses.
  • Worked closely with the public and local businesses to coordinate experiences and opportunities for guests.
  • Developed stellar relationships with local businesses to provide the best services to our guests.
  • Work closely with the outdoor pursuits and local businesses to plan daily itineraries.
  • Communicate with local businesses to provide services to the hotel patronage.

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22. Daily Activities

average Demand
Here's how Daily Activities is used in Concierge jobs:
  • Monitored daily activities of computer operations and Fire Command Center.
  • Managed the overall operation and daily activities.
  • Emailed daily memo notes to property and district managers to keep them up to date of daily activities on the property.
  • Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons.
  • Reported daily activities, such as maintenance issues/concerns, to provide a comfortable and secure environment for tenants and visitors.
  • Managed daily activities such as; multiple phone lines, distributed faxes, and greeted clients entering the building.
  • Manage the daily activities of the operation including call center productivity, call monitoring, and call volume forecasting.
  • Assist future and current hotel guest with reservations, anticipating their needs while organizing their daily activities.
  • Write memo notes of all events during shifts in order to keep track of daily activities.
  • Maintain logbooks for visitors, contractors, keys, elevators, incidents reports and daily activities.
  • Write reports of daily activities pertaining to damages, thefts and unsafe work conditions.
  • Maintained reports of daily activities such as property damage or unusual occurrences.
  • Manage room schedule to allow for smooth operation of daily activities.
  • Maintain a positive attitude throughout the various daily activities and events.
  • Maintained record of all daily activities, incidents, packages.
  • Assisted in the planning of daily activities and major events.
  • Monitored the daily activities of all customer support teams.
  • Keep records of daily activities concerning residents and visitors.
  • Recorded all daily activities in log book and database.
  • Assist with daily activities and events for residents.

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23. Incident Reports

average Demand
Here's how Incident Reports is used in Concierge jobs:
  • Recorded incident reports on all suspicious or criminal activities and notify appropriate personnel when appropriate.
  • Composed and wrote professional incident reports using vivid detail to accurately portray events.
  • Generated incident reports for emergency and non-emergency events for building property.
  • Logged hourly reports and incident reports for supervisor and building management.
  • Prepare incident reports for domestic and emergency situations.
  • Filed Resident related incident reports.
  • Prepared and documented incident reports.
  • Informed supervisors and managers of incident reports, such as medical, fire and safety issues involving tenants and visitors.
  • Created thorough incident reports based on issue reported by resident, guest, management, or security company.
  • Created weekly incident reports utilizing Microsoft Word and Excel and escalated all known issues to upper management.
  • Assisted Manager with processing and collecting rent, as well as weekly invoicing and incident reports.
  • Maintain records of visitors, contractors, keys, elevators, incident reports, daily activities.
  • Update requests in BuildingLink(resident portal), release KeyTrak, compose incident reports when necessary
  • Prepare incident reports, daily logs, verify parking and patrol assigned areas to ensure safety.
  • Assisted in all emergencies, also kept logbook up to date and wrote incident reports.
  • Ensured that incident reports, concern reports and other appropriate communication had been completed.
  • Monitor Customer service desk, write incident reports, and patrol property(security)
  • Expected to produce a nightly (daily) reports and incident reports as needed.
  • Utilized GuestWare to track guests' preferences, incident reports, and spending habits.
  • Prepare incident reports and maintain log book in a professional and informative manner.

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24. Emergency Situations

average Demand
Here's how Emergency Situations is used in Concierge jobs:
  • Stepped in to provide uninterrupted service during crisis situations, including working back-to-back shifts during such emergency situations as Hurricane Irene.
  • Provided security for community by monitoring all cameras and responding to medical alert pendants for residents in emergency situations.
  • Complied with departmental standards regarding training, professional development, communication, management of workload and safety/emergency situations.
  • Recognized for the ability to resolve emergency situations and maintaining good customer relations.
  • Demonstrated the ability to respond effectively to unusual, and emergency situations.
  • Adjusted to unexpected situations such as weather and emergency situations.
  • Respond to emergency situations following guidelines.
  • Worked in an Assisted Living Facility ensuring the safety of 282 senior citizen residents and responding to emergency situations.
  • Respond and appropriately handle emergency situations that may arise in a calm, professional and effective manner.
  • Enforce rules, regulations, policies, procedures and respond to emergency situations.
  • Respond to emergency situations in a timely and efficient manner.
  • Handle emergency situations in a safe effective and responsible manner.
  • Handled emergency situations in a calm and efficient manner.
  • Respond and handle emergency situations that may arise.
  • Contacted 911 in emergency situations per resident.
  • Respond to complaints and emergency situations.
  • Assist in emergency situations if needed.
  • Directed appropriate steps during emergency situations resulting to prepared staff and safer environment.
  • Maintain a log book in a professional and informative manner.Train and handle emergency situations in a calm and efficient manner.
  • Assist residents and guests with room access and research any Lost & Found inquiries Assist in emergency situations if needed.

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25. Cctv

average Demand
Here's how Cctv is used in Concierge jobs:
  • Monitor CCTV/security LCD; operate Network Client and American Dynamics touch tracker controller/advanced dome controller.
  • Review CCTV monitors for unauthorized activity.
  • Monitored and operated CCTV cameras.
  • Monitor CCTV cameras, sign in all guest, sign and take him all mail and packages, tour facility hourly.
  • Maintained lobby, monitored CCTV system, logged in all deliveries from package to dry cleaning.
  • Monitored CCTV (camera control television systems), to prevent and detect signs of intrusion.
  • Respond to emails, print documents, answer the phones and monitor the CCTV cameras.
  • Performed all aspect of concierge duties, including problem resolution and CCTV management.
  • Monitored site via CCTV camera system and dispatched Officers to appropriate locations.
  • Observe customers CCTV HAS and alarm system customer Service, Handle Switchboard.
  • Monitored CCTV as well as the lobby and front door area.
  • Monitored the Closed Circuit TV (CCTV) surveillance equipment.
  • Perform security checks and monitoring CCTV for perimeter of property.
  • Utilize CCTV surveillance cameras to respond to potential security issues.
  • Monitor CCTV (camera control television system).
  • Produced reports and video clips from CCTV systems.
  • Announce all visitors and constantly watch CCTV apparatus.
  • Monitored CCTV and lobby to ensure residential safety.
  • Provided great customer services, Monitoring CCTV cameras.
  • Monitor interior and exterior perimeter via CCTV.

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26. Temporary Basis

average Demand
Here's how Temporary Basis is used in Concierge jobs:
  • Receive, store and deliver luggage and mail as well as perform office duties on a temporary basis when needed.
  • Perform office as well as back of house duties on a temporary basis.
  • Perform office duties on a temporary basis when needed.
  • Perform office duties on a temporary basis when needed.Pick up and deliver items, or run errands for guests.Airport pickup/Drop-off

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27. Special Arrangements

average Demand
Here's how Special Arrangements is used in Concierge jobs:
  • Respond to guest request for special arrangements or services by making arrangements or identifying appropriate providers.
  • Coordinated all resident/guest requests for special arrangements or services.
  • Coordinated daily requests and any special arrangements.
  • Coordinated and managed guest special arrangements.
  • Respond to guest requests for special arrangements for services (e.g., transportation, reservations, and dry cleaning).
  • Utilized a variety of software programs to accurately input special arrangements the guest had made and to assure proper billing.
  • Respond to guest requests for special arrangements or services (ex., transportation, reservations, tours, etc.)
  • Provided exceptional customer service to guests on the Club Level of the resort by coordinating requests for special arrangements
  • Coordinated and managed requests for special arrangements such as parties or meetings with the Real Estate Agents.
  • Assist guests in person or by phone in making any reservation or special arrangements during their stay.
  • Provided information, reservations, special arrangements, events and packages for guests during the Millennium.
  • Provide information to guest/visitor inquiries; coordinate all guest requests for special arrangements or services.
  • Assisted guests with trip planning, itineraries, special arrangements and reservations.
  • Coordinate and manage requests for special arrangements from all tenants as needed.
  • Assist guests in making any reservation or special arrangements during the stay.
  • Followed up on inquiries; coordinated requests for special arrangements.
  • Respond to resident requests for special arrangements or services.
  • Receive and fulfill special arrangements.
  • Coordinate and manage requests for special arrangements Execute service recovery to retain customers
  • Follow up on guest inquiries Coordinate and manage requests for special arrangements Estimated cost of trip, including transportation and accommodations.

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28. Local Attractions

average Demand
Here's how Local Attractions is used in Concierge jobs:
  • Assisted community members with inquiries regarding travel accommodations, dining, local attractions and recreational destinations.
  • Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
  • Maintained current knowledge/familiarity with all hotel services/features and local attractions to respond to guest inquiries.
  • Communicated detailed information about property amenities, casino programs, promotions and local attractions.
  • Assisted customers with general information on local attractions, entertainment and dining.
  • Provide clients with information surrounding local attractions/destinations-hotels, dining, and recreational.
  • Provide information and directions to local attractions and restaurants.
  • Provide information regarding hotel and local attractions.
  • Created a Concierge resource book to provide residents and Concierge staff with restaurant menus, maps and information on local attractions
  • Advise on local restaurants, lodging, transportation, directions and information on local attractions.
  • Advised guests about Vacation Club membership and answered questions about hotel amenities and local attractions.
  • Answer guests' questions, giving directions, and making detailed recommendations for local attractions.
  • Provide information about local attractions, shopping and points of interest in the city.
  • Recommend restaurant and other local attractions to guests, and make reservations as needed.
  • Provided excellent service for guest including information on the hotel and local attractions.
  • Provided recommendations to guests concerning events, transportation, dining and local attractions.
  • Procured Broadway tickets and assisted with local attractions and directions throughout the city.
  • Acted as a resource on local attractions, history, arts and culture.
  • Provide information on shopping, dining, events, and local attractions.
  • Assist guests with questions regarding local attractions, restaurants and entertainment venues.

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29. Local Area

average Demand
Here's how Local Area is used in Concierge jobs:
  • Provided excellent walking/transportation directions to all local areas of attraction.
  • Provided information regarding property's events and local area attractions.
  • Provided local area information to residents.
  • Assist them in planning their vacations through local area attraction recommendations as well as doing ticket sales to complete their vacation.
  • Serve as a key informational resource on local area attractions, shopping, entertainment, transportation, and related services.
  • Provide extensive information to our residents and guests in regard to the local area, commuting services, and directions.
  • Provide information pertaining to local area regarding services, points of interest and transport methods and car rental.
  • Educated the guest on the local area, hotel property and amenities, and services available to them.
  • Booked dinner reservations, golf course tee times and helped suggest local area attractions for visitors to enjoy.
  • Create and organize itineraries for high profile guests that showcase the Lodge, Resort and local area.
  • Provide updated information about the local area such as: shopping, dining, and recreational destinations.
  • Provided information on the local area, the facilities, available guest services, restaurants, attractions.
  • Gather information about the local area and events to provide the residents and their guests with.
  • Inform patients and their families of services available to them in the hospital and local area.
  • Assist guests with directions to rooms, outlets and services throughout the hotel and local area.
  • Provided recommendations for local area dining, shopping, entertainment, attractions, and travel.
  • Provide guests with extensive information on the local area, hotel, and directions.
  • Supply guests with directions and information regarding property and local areas of interest.
  • Assist patrons at hotel, providing first-hand knowledge of local area and facility.
  • Assisted hotel guests in planning activities and enjoying the local area and hotel.

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30. Access Control

low Demand
Here's how Access Control is used in Concierge jobs:
  • Supported building and condo access control and monitored security status through electronic security systems; responded to incidents of resident lock-out.
  • Monitored proper functioning of access control systems and evaluated all operational policies and procedures.
  • Maintained general lobby access control, door services and other applicable lobby responsibilities.
  • Maintained general lobby access control in order to provide building security.
  • Provide access control support for Security Officers, verify access badges, issue and upgrade access levels for C*Cure system badges.
  • Provide administration assistance as requested, access control services and maintain and update all applicable logs and databases as required.
  • Access Control * Solves problems that clients bring to my attention * Greet Sprint Employees as they walk in the door
  • Performed security duties such as enforcing of building rules and monitoring of CCTV cameras/maintaining access control.
  • Provide access control, crowd management and ensure the venue is safe for guests.
  • Provide access control, enforce rules, and act as a go-between for residents.
  • Welcomed visitors and oversaw patient access control and escort patients to the appropriate department.
  • Access Control, check in visitors, and assist with directions and problem solving.
  • Ticket Taker and Access Control for club and suite levels at Cowboys Stadium.
  • Access control: assisted and directed visitors/controlled access of visitors to the site.
  • Monitor CCTV and access control system to maintain the security of the property.
  • Monitor access control, acknowledging and greeting all residents and guests.
  • Greet and direct visitors, enforcing access control and operational procedures.
  • Maintain access control through register logs, visitor passes.
  • Maintained access control to a 422 unit condominium community.
  • Post and patrol to maintain building access control.

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31. Prospective Tenants

low Demand
Here's how Prospective Tenants is used in Concierge jobs:
  • Greet prospective tenants, respond to inquiries and requests from potential and current tenants
  • Notified residents of guests and leasing manger of arrival of prospective tenants.
  • Present property and provided amenities in a positive light to prospective tenants.
  • Extended friendly and sincere welcome to prospective tenants.

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32. Office Supplies

low Demand
Here's how Office Supplies is used in Concierge jobs:
  • Record keeping, filing, mail collection, word processing, data entry, maintain office supplies and other essential needs.
  • Provide clerical support; receive phone calls and visitors; maintain and order office supplies; schedule meetings.
  • Maintained office supplies inventory by checking stock; anticipating needs; placing and expediting orders; verifying receipt.
  • Retain the proper amount of office supplies & re-order when necessary considering storage limitations & pricing.
  • Monitor visitor access and issues passes, order, receive, and maintain office supplies.
  • Perform office duties such as faxing, mailing, printing and keeping office supplies filled.
  • Maintained inventories of office supplies and printed forms and replenish them as necessary.
  • Stock units with office supplies weekly; prepare requisitions to maintain established inventories.
  • Schedule appointments, prepare RO'S, Invoicing, order office supplies.
  • Inventoried and maintained an adequate supply of forms and office supplies.
  • Completed data entry as requested and maintained inventory of office supplies.
  • Create employee schedule, order office supplies and maintain office equipment.
  • Perform regular inventory audits on office supplies and resident packages.
  • Maintain and replenish inventory of office supplies and postage account.
  • Purchased office supplies and monitored the operation of office equipment.
  • Place orders for office supplies and other utility items.
  • Ordered office supplies and managed the corporate facility.
  • Order and pickup office supplies for Health Care Center
  • Tracked and ordered housekeeping and office supplies.
  • Ordered catering and office supplies for conferences.

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33. Greeting Residents

low Demand
Here's how Greeting Residents is used in Concierge jobs:
  • Work at the front desk while greeting residents and other visitors, answer questions as well as the telephone.
  • Manage front desk area and greeting residents, prospective residents, vendors or contractors that come to the office.
  • Create a welcoming environment by professionally greeting residents and visitors at the entrance of upscale apartments.
  • Provided customer service by greeting residents and family members on a daily basis.
  • Front door duties included greeting residents, assisting them with various needs i.e.
  • Front Desk Concierge greeting residents and guest at The Realm Luxury Condominiums in Buckhead.

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34. High Volume

low Demand
Here's how High Volume is used in Concierge jobs:
  • Coordinated and obtained all patient information for admission in a high volume facility.
  • Answered a high volume of incoming calls in a polite and obliging manner and directed them to the appropriate department.
  • Answer High volume of calls and responds to both routine inquiries and emergencies, relays calls to the proper department.
  • Provided information on local restaurants, arranged reservations, coordinated week long itineraries for a high volume of guests.
  • Provided exceptional customer service to high volume of customers in the west 14th street flagship location.
  • Oversee receptionist area, greeted all incoming guests while answering a high volume of phone calls.
  • Handled a high volume of phone calls, emails, and face-to-face customer service daily.
  • Answer a high volume of phone calls and direct them to the necessary personnel.
  • Created and confirmed a high volume of reservations for guests and multiple large parties.
  • Manage high volume of phone calls as well as interact with guests personally.
  • Handle a high volume of traffic - hundreds of individual/corporate/VIP guests per day.
  • Accomplished high volume sales and technical support for commercial and residential consumers.
  • Organized product inventory and maintained visual merchandising for high volume of Apple goods
  • Experience in high volume call centers, 60+ inbound calls per day.
  • Provided customer service in company's high volume flagship store.
  • Sell tour tickets in high volume and make change.
  • Demonstrated guest service skills in a high volume area.
  • Handled high volume customer service oriented phone calls.
  • Handled high volume sales with cash, credit.
  • Deal with very high volume of interactions.

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35. Greeting Guests

low Demand
Here's how Greeting Guests is used in Concierge jobs:
  • Delivered exceptional customer service while greeting guests entering lobby area.
  • Perform sales floor work, answering phones, greeting guests.
  • Act as a host, warmly greeting guests and residents and providing a WESTclass hospitality style of service.
  • Call for transportation Greeting guests, packaging, dry cleaning Recommending restaurants for residents

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36. Personal Services

low Demand
Here's how Personal Services is used in Concierge jobs:
  • Assist residents with personal services, meeting quality standards and evaluation of customer satisfaction.
  • Assisted patrons with personal services and provided advice on area transportation and entertainment.
  • Experienced in scheduling appointments for domestic and personal services.
  • Provided personal services to patrons at luxury apartment.
  • Provide personal services as necessary.
  • Provide reservation service for hotel guests including airlines, shows and restaurants, salon & spa appointments and related personal services.
  • Travel and entertainment coordination, personal services, dining, meeting, party and event planning, gifts and shopping services.
  • Assist VIP clients and members with phone/email requests for travel (domestic/international), entertainment, shopping and other personal services.
  • Travel coordination, meeting planning, special event and party arrangement, and gift purchasing, entertainment and personal services.
  • Provided personal services that included: restaurant reservations, recreation requests, floral orders, shoe shine, etc.
  • Task: Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services.
  • Provide personal services that may include, restaurant reservations, recreation requests, floral orders and deliveries.
  • Coordinate and maintain a wide variety of Corporate and Personal services for over 2200 tenants.
  • Assist residents, also guests at apartment or office building with personal services.
  • Assisted in arranging personal services such as salons/spas and places of worship.
  • Arrange dry cleaning, deliveries, housekeeping and personal services, etc.
  • Assist patrons at hotel, apartment or office building with personal services.
  • Provided personal services and a high level of responsiveness for residents.
  • Assist patrons at high volume upscale hotel with personal services.
  • Assist patrons at luxury apartment with personal services.

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37. Staff Members

low Demand
Here's how Staff Members is used in Concierge jobs:
  • Collaborated with other arena staff members to ensure an unparalleled event experience for guests.
  • Communicated effectively with other staff members in various departments.
  • Assisted with training other staff members in the Oneness University Fiji process, and attended weekly review meeting with senior staff.
  • Maintain Records and Key access for authorized guests, visitors and household staff members Sort, Hold & Redirect US Mail.
  • Delegated daily task for staff members to provide excellent customer service to building departments, ensured safety of staff and guests.
  • Updated and improved Online Training Manual for new staff members teaching our standards, procedures and Four Seasons corporate culture.
  • Created service requests for apartment issues, assigning appropriate staff members to the cases and following up to ensure completion.
  • Communicated with other staff members, for example, communicating with housekeeping when a room needs to be cleaned.
  • Maintained calendars for regularly scheduled maintenance items, training sessions, and meeting for various properties and staff members.
  • Become acquainted with residents and their families, as well as attending staff members and their functions.
  • Coordinate single and group appointments with applicable staff members and provide guests with specific information and pricing.
  • Implemented a computerized system and forms for electronic data entry to be utilized by staff members.
  • Coordinated with the staff members in scheduling meetings and conferences, in which staff participated in.
  • Help with all needs and concern of residents, vendors, visitors and staff members.
  • Become acquainted with staff members and residents in order to properly route calls and mail.
  • Assisted in training new staff members by shadowing trainees throughout the shift's daily tasks.
  • Worked directly with Homeowner Board Members on requests and expectations of Staff Members.
  • Greeted and provided quality customer service to residents, staff members and visitors.
  • Supported the executive director and all staff members on daily project and concerns.
  • Assist members in all areas, tours, information and supporting other staff members

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38. Fedex

low Demand
Here's how Fedex is used in Concierge jobs:
  • Process USPS, FedEx, UPS and Laser ship packages upon arrival into the computer database system.
  • Implement shipping, receiving, logging and dispersing of all packages, FedEx, UPS, DHL.
  • Demonstrated experience processing all levels of postal services interfacing with FedEx, UPS and USPS personnel.
  • Sorted all mail (USPS, UPS, and FedEx) and distributed accordingly.
  • Coordinate pick-up delivery of express mail services (FedEx, UPS, etc.)
  • Log in packages delivered from local services such as UPS, DHL, FedEx.
  • Collect all Mail for residents and management as well as UPS AND FEDEX.
  • Handle and deliver packages delivered via UPS, FedEx and dry cleaning.
  • Monitored all incoming and outgoing FedEx and UPS deliveries within the center.
  • Collected and organize all parcels from UPS, FedEx, USPS etc.
  • Handled FedEx/UPS and dry cleaning delivers and performed light janitorial duties.
  • Collected UPS, FedEx packages for all tenants in building.
  • Receive and distribute FedEx, UPS packages to tenants.
  • Distributed letter and UPS and FedEx to residents.
  • Monitored all FedEx & UPS deliveries within premises.
  • Coordinated package pickups with FedEx.
  • Organize and maintain a record of UPS, USPS, FedEx, etc.
  • Process all package shipments FedEx, UPS, USPS, Messengers.
  • Signed packages for residents from UPS, FedEx, and USPS.
  • Log UPS, FedEx and USPS packages.

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39. Reception Area

low Demand
Here's how Reception Area is used in Concierge jobs:
  • Oversee reception area and uphold building security protocols.
  • Manage the reception area and provide administrative and clerical support, including filing, scheduling, and payroll assistance.
  • Help manage the reception area, including greeting tenants and visitors, and responding to telephone and in-person requests.
  • Act as an initial point of reference on the phone, or in a Reception area as required.
  • Assist the reception area with guest's requests and selling of retail product as needed.ADMINISTRATIVE ASISTANT II
  • Ensured cleanliness, orderliness and adhered to safety guidelines in the lobby and reception areas.
  • Designed and coordinated all decor at the Reception area and other public areas.
  • Managed front reception area in a clean, organized, and professional way.
  • Maintained a clean and neat reception area, including front desk and lobby.
  • Maintained clean and well organized reception areas at all times.
  • Keep the reception area full with complimentary drinks and food.
  • Monitor safety and cleanliness of building lobby and reception area.
  • Maintain reception area & greeted all guests & visitors.
  • Maintained a clean reception area, including common areas.
  • Greet Resident Owners, Visitors and oversee Reception Area.
  • Keep reception area ready for work each day.
  • Maintained pleasant appearance of the reception area.
  • Assisted staff in the reception area.
  • Work front desk reception area.
  • Assisted staff in the reception area answered multi-line telephone system, made copies of documents and ones that were upon request.

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40. Administrative Tasks

low Demand
Here's how Administrative Tasks is used in Concierge jobs:
  • Performed various duties including executive client consultation, scheduling and various administrative tasks.
  • Provided strategy and instruction on administrative tasks and home organization.
  • Preform managerial/administrative tasks to help support management team.
  • Worked on administrative tasks and other management requests.
  • Assisted General Manager in administrative tasks.
  • Perform basic and intermediate administrative tasks.
  • Performed all basic administrative tasks.
  • Connected customers with appropriate people and services upon their arrival, in addition to answering phone calls and basic administrative tasks.
  • General administrative tasks including working with MICROS point-of-sale system, handling cash and submitting financial statements for the spa department.
  • Excelled in role requiring the ability to handle a variety of duties and administrative tasks and resolve issues with expediency.
  • Completed administrative tasks such as typing, answering phones, booking property tours, and monitoring front desk.
  • Perform various administrative tasks and work directly with guests to ensure consistent delivery of service is being offered.
  • Assist in administrative tasks including filing guest intake forms and data entry of client records.
  • Assist management with various administrative tasks such as filing & data entry.
  • Handle phones, communication between departments, and various administrative tasks.
  • Perform office administrative tasks to enhance the cohesiveness of the office.
  • Perform administrative tasks to meet the demands of the business.
  • Conducted administrative tasks, took calls, and made reservations.
  • Performed administrative tasks including answering multi-phone lines, and data entry.
  • Accomplished administrative tasks such as billing, emailing client le, and micro-managing communication with employees.

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41. Appropriate Departments

low Demand
Here's how Appropriate Departments is used in Concierge jobs:
  • Anticipate and resolve any problems quickly by communicating with appropriate departments.
  • Delivered messages and packages to appropriate departments and personnel.
  • Filtered complaints and recommendations to appropriate departments.
  • Communicate messages to appropriate departments.
  • Check with Meeting Planner to reaffirm all future schedules in case there are changes and ensure communication to all appropriate departments.
  • Log in/out packages, render great customer service to residents, direct calls to appropriate departments, reserve amenities for residents.
  • Manage supply and cash float account inventory for front office, inform or direct appropriate departments to replenish stock
  • Managed all incoming visitors to facility and responded to all phone inquiries, directing calls to appropriate departments.
  • Answer calls, transfer calls to appropriate departments, log packages, input information into correct computer applications.
  • Receive and distribute mail to appropriate departments to avoid conflicts in schedules, payments or other appointments.
  • Prepared letters and memorandums for Property Manager and troubleshoot all issues and problems to appropriate departments.
  • Greeted and directed visitors, prospective residents, and supply companies to appropriate departments as needed.
  • Open new accounts, loans and referred clients to appropriate departments for business and investments.
  • Handle guest related issues and communicates the service needed to the appropriate departments.
  • Announced appointments and directed incoming switchboard calls to the appropriate departments and personnel.
  • Maintain high call volume with swift ability to direct to appropriate departments.
  • Arrange any meetings or small banquets with the appropriate departments as needed.
  • Worked directly with the appropriate departments to ensure all requests.
  • Addressed questions and grievances, directed alumni to appropriate departments.
  • Answer telephone switchboard and transfer to appropriate departments as necessary.

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42. Common Areas

low Demand
Here's how Common Areas is used in Concierge jobs:
  • Prepared common areas for residential events.
  • Porter: Cleaned the common areas of the residential building, including stairs, compactor room, restroom, and windows.
  • Aided in the protection of property assets by screening visitors and vendors entering building through monitoring and maintaining all common areas.
  • Logged in packages as well as assist with the upkeep of the lobby and common areas of the apartment building.
  • Conduct security checks and ensure that the office, common areas, gates, and service facilities are locked.
  • Facilitated access to the common areas and amenities: pool, gym, community room, and business center.
  • Review and approve maintenance work performed in the common areas on behalf of the building's management company.
  • Maintained safety of residents' apartments by screening visitors, patrolling building and monitoring all common areas.
  • Clean, organize, maintain lobby and common areas, such as restocking supplies and watering plants.
  • Maintained cleanliness of Sound Transit Sounder stations, platforms and common areas in Sumner and Tacoma, WA
  • Managed procedures regarding dispensing keys to units and common areas for contractors, vendors and residents.
  • Maintain the appearance of the front desk area, lobby and association s common areas.
  • Supplied equipment in occupied patient rooms, nursing stations, and common areas.
  • Clean all glass doors and mirrors in lobby, gym and common areas.
  • Patrolled common areas, performed light clerical duties, and answered main switchboard.
  • Ensured that common areas, interior and exterior were kept clean and safe.
  • Report all incidents and damages to public and common areas to management.
  • Assist in maintaining cleanliness of therapy rooms, common areas and storeroom.
  • Monitor all common areas of the building through security camera system.
  • Secured lobby and common areas of the facility via surveillance monitor.

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43. Extensive Knowledge

low Demand
Here's how Extensive Knowledge is used in Concierge jobs:
  • Developed extensive knowledge of our community and relationships with local business owners,
  • Utilized extensive knowledge of the San Antonio area to provide information to guests on events, restaurants, tours, etc.
  • Have extensive knowledge of Pebble Beach Resorts, local activities, restaurants, services and other attractions on the Peninsula.
  • Gained extensive knowledge of the DC tourism scene, including hours of operation, pricing, insider tips, etc.
  • Employed extensive knowledge of catering and conference services, products, packages and meeting room configuration options and amenities.
  • Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations.
  • Possess an extensive knowledge of the history of the hotel as well as floor plans and rates.
  • Acquire extensive knowledge of all hotel property and area features, services, and attractions.
  • Acquired extensive knowledge of the surrounding services for hotel guests and made reservations whenever applicable.
  • Acquire extensive knowledge of the island and nearby venues and businesses to customize guest experiences.
  • Possess an extensive knowledge of surrounding area attractions, restaurants, shows, nightlife.
  • Offered extensive knowledge as to the city's most premiere attractions and locations.
  • Learned extensive knowledge about all things Mercedes-Benz and coached this to others.
  • Use extensive knowledge of surrounding neighborhood to enhance resident experience.
  • Utilized extensive knowledge of area to meet requests.
  • Develop an extensive knowledge of the building.
  • operated with extensive knowledge of local activities, attractions and dinning; extensively trained in personalized guest service.
  • Provided customers with afterhours concierge service; setting appointments and providing extensive knowledge based vehicle sales information.
  • Developed personal and intimate rapport with the residents and families - Provided extensive knowledge of the services and ambiance of the community
  • Provide extensive knowledge of events, restaurants, and entertainment throughout Las Vegas.

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44. Special Needs

low Demand
Here's how Special Needs is used in Concierge jobs:
  • Contacted roomed guests periodically to ascertain any special needs.
  • Contacted residents periodically to ascertain any special needs.
  • Administered XINNIX calendar, including details surrounding visits, transportation, meals, and special needs of guests and students.
  • Learn and understand who key clients are and communicate with them regarding requests, problems, special needs, etc.
  • Facilitated guest requests (reservations for entertainment, restaurants, other special needs) within the resort and community.
  • Provide VIP guests with amenities processed prior to check in according to customer's special needs and requests.
  • Assist travelers with a great degree of specificity and secure services for guests with special needs.
  • Worked directly with tour directors to coordinate group arrivals, departures and special needs of guests.
  • Accommodate guests with special needs to make them as comfortable as possible with their Disney experience.
  • Accommodated guest requests and special needs for events in catering and convention areas of hotel.
  • Network with vendors for tickets, car rental and other special needs of the customers.
  • Handled delicate situations, such as customer requests, special needs, and complaints.
  • Educate members with special needs to foster compliance with programs and positively impact outcomes.
  • Identify special needs members throughout the completion of the screens and other resources.
  • Assist guests with special needs, such as providing complimentary strollers and wheelchairs.
  • Work directly with case managers to accommodate special needs of any clients.
  • Trained staff on area attractions, directions and special needs of guests.
  • Accommodated special needs of residents and communicated these requests to appropriate staff.
  • Act as a central point for handling any special needs or requests.
  • Pick up and deliver items, or run errands for special needs.

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45. Business Services

low Demand
Here's how Business Services is used in Concierge jobs:
  • Provided hospitality services to hotel guests including assistance with travel, documentation, translation and other business services.
  • Provided business services and computer and software troubleshooting.
  • Arrange transportation for business services and entertainment.
  • Staff the concierge desk, answering all phones, client requests, and perform reasonable business services upon client request.
  • Take messages, arrange or give advice on transportation, business services or entertainment, or monitor guest requests.
  • Provided business services such as faxing, photocopying, shipping of packages, for guests when requested.
  • Welcomed walk in guests seeking treatment providing assistance with health care insurance approval with Business Services Department.
  • Provide business services for guests, such as sending or receiving faxes or shipping packages.
  • Assisted patrons at the condominium complex with questions about transportation, business services or entertainment.
  • Transcribed messages, arranged transportation, and provided advice on business services and entertainment.
  • Assist on arranging transportation, business services, and entertainment while insuring guest safety.
  • Recorded messages, arranged or offered advice on transportation, business services and entertainment.
  • Arrange or provide advice on transportation, business services and entertainment as needed.
  • Arranged or gave advice on transportation, business services and activities booking.
  • Assist guests with information, arrange transportation, business services and entertainment.
  • Obtained dining reservations, spa and salon appointments, and business services.
  • Provided business services including word processing, copying, faxing, etc.
  • Coordinated personal and business services for clients in an office building.
  • Arrange or give advice on transportation, business services or entertainment.
  • Give advice on transportation, business services, and entertainment.

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46. Security Systems

low Demand
Here's how Security Systems is used in Concierge jobs:
  • Coordinated and managed effective safety and security systems; proactively monitored CCTV network and aggressively responded and reported regarding all incidents.
  • Maintained building security and functionality by monitoring security systems, adhering to all Avalon at the Prudential central procedures.
  • Monitored facility security systems, fire alarms and overall activity within building and peripheral property.
  • Acquired knowledge of security systems and monitoring protocols to ensure both personal and property safety.
  • Monitored all security systems and ensured safety of residents by permitting access of visitors.
  • Inspect security systems and equipment to ensure operational use for proper security monitoring.
  • Obtained deep understanding of security systems and residential services.
  • Developed security systems to ensure tenants safety.
  • Maintain building security, monitor security systems.
  • Routed calls and monitored security systems.
  • Organized and ensured the safety of the building and residents by monitoring security systems, building access, and garage parking.
  • Handled high security systems and emergency systems as well as taking prescriptions refill messages and accepting resident's packages.
  • Ensured safety of property and residents by monitoring security systems, building access and Fire Control System.
  • Monitored security systems, building access and fire control systems to ensure building and property are secured.
  • Assigned to security systems: alarms, arms, close circuit security cameras.
  • Maintained building security by monitoring security systems, and walking the premises.
  • Manned security console including monitoring security systems, CCTV and card access.
  • Assisted in the planning and setup of hidden camera security systems.
  • Monitored Security Systems (Building Access and Fire Control System).
  • Monitor security systems, security rounds, greet residents, sort mail

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47. Seat Guests

low Demand
Here's how Seat Guests is used in Concierge jobs:
  • Offered ticket assistance and guidance to VIP Suits and Club Seat guests.
  • box seat guests during summer concert series at the Gorge Amphitheater.

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48. Lobby Area

low Demand
Here's how Lobby Area is used in Concierge jobs:
  • Supervised lobby area and coordinated events.
  • Monitored lobby areas for cleanliness.
  • Light cleaning of the lobby area, restrooms and daily feeding of the tropical fish were also included duties.
  • Maintained a neat and pleasant swimming pool area, bathroom, and fitness room and lobby area.
  • Maintain a clean and orderly front desk, lobby area, and storage space.
  • Administer, direct and control the operation of the front desk and lobby area.
  • Provided assistance in keeping and maintaining the front lobby area clean and well maintained.
  • Created a great atmosphere within the lobby area, ensuring all guests/tenants felt welcome.
  • Maintained traffic in lobby area receiving Fed Ex, UPS packages for residents.
  • Acknowledged all prospects and residents that enter the lobby area and rental office.
  • Monitor sign-in & sign-out sheet in lobby area and assisted in security.
  • Perform light housekeeping to lobby area and upper deck of garage.
  • Maintain receptionist area, mail room and immediate lobby area neat.
  • Maintained the lobby area immaculate, safe and secured.
  • Keep front desk and lobby area neat and organized.
  • Monitor lobby area, ensuring standard of operations.
  • Sweep, mop front desk and lobby areas.
  • Maintain a clean and organized lobby area.
  • Ensured all lobby areas were maintained cleanly.
  • Provided overall management of the lobby area.

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49. General Information

low Demand
Here's how General Information is used in Concierge jobs:
  • Provide information for all casino events, promotions, general information and directions regarding casino, hotel and local metropolitan area.
  • Greeted, registered and directed visitors to their destination and provided general information about the area surrounding the location.
  • Supply general information, provide high quality customer relations, and ensure a positive experience at Lincoln Financial Field
  • Provided information regarding the events and general information regarding Paradise Springs.
  • Provided information for all casino events, promotions and general information.
  • Provided general information regarding property functions and responded to routine inquires.
  • Greeted and directed customers to their destination and provided general information.
  • Promoted all residential functions and assisted guest with general information.
  • Update insurance and general information if necessary.
  • Well-rounded in general information about store location.
  • Provided general information to callers and visitors.
  • General information about hospital services.
  • Assist hotel guests with restaurant/golf reservations, transportation, entertainment, directions and general information about the Valley of the Sun.
  • Assist fans in locating the Premium areas of Lincoln Financial Field and supplying general information in a courteous and professional manner.
  • Responded promptly and discreetly to guest inquiries and provided information to guests concerning events, promotions and general information.
  • Arrange dining/show reservations, spa and salon appointments, amenity orders, special request, and provide general information.
  • Assist hotel guests by providing general information, giving directions and sending and receiving packages and / or faxes.
  • Provide general information, i.e, getting and giving directions also helping guests with making recommendations.
  • Sourced general information regarding the campus to any inquiring party via telephone and in person.
  • Assisted guests in locating the premium areas of Lincoln Financial Field and supplying general information.

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50. Package Deliveries

low Demand
Here's how Package Deliveries is used in Concierge jobs:
  • Handled package deliveries and confirmed delivery to proper personnel.
  • Completed requests for services (including; dry-cleaning, package deliveries, event planning, pet walking, etc.).
  • Assist with package deliveries, log receipts of packages delivered for home owners, and notify home owners for pickup.
  • Work with MyBuilding software for various residential functions such as package deliveries, event notifications, and building announcements.
  • Assist with package deliveries, long receipts of packages delivered for residents and notify residents for pick up.
  • Perform clerical work including data entry and filing, making copies, faxes and organizing package deliveries.
  • Follow up completed service orders with a customer service call and inform residents of package deliveries.
  • Assist residents with lock outs, as well as mail and package deliveries and disperse.
  • Receive all package deliveries for residents and log receipts of packages into computer based program.
  • Insure proper logs are kept for any vendors, package deliveries or messages.
  • Take package deliveries, log them and get them to residents.
  • Accepted package deliveries/dry-cleaning log them and get them to the residents.
  • Assist with package deliveries and logged receipts of packages delivered.
  • Coordinated laundry valet, package deliveries and other services.
  • Accepted package deliveries and called taxicabs for residents.
  • Log in package deliveries for clients.
  • Distributed and signed for package deliveries.
  • Coordinated package deliveries, coordinated D cor for units.Accomplishments
  • Assure prompt action on all resident complaints, questions, concerns and suggestions Assist with package deliveries.
  • Addressed tenants issues in a timely manner, such as emails, work orders and package deliveries.

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20 Most Common Skill for a Concierge

Customer Service27%
Front Desk10.8%
Guest Satisfaction10%
Phone Calls8.5%
Spa Services7.9%
Special Events5%
VIP3.8%
Data Entry2.8%

Typical Skill-Sets Required For A Concierge

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
21.1%
21.1%
2
2
Front Desk
Front Desk
8.4%
8.4%
3
3
Guest Satisfaction
Guest Satisfaction
7.8%
7.8%
4
4
Phone Calls
Phone Calls
6.6%
6.6%
5
5
Spa Services
Spa Services
6.2%
6.2%
6
6
Special Events
Special Events
3.9%
3.9%
7
7
VIP
VIP
3%
3%
8
8
Data Entry
Data Entry
2.2%
2.2%
9
9
Travel Arrangements
Travel Arrangements
2.2%
2.2%
10
10
Resident Retention
Resident Retention
2.1%
2.1%
11
11
Restaurant Reservations
Restaurant Reservations
1.8%
1.8%
12
12
Security Cameras
Security Cameras
1.8%
1.8%
13
13
Dinner Reservations
Dinner Reservations
1.7%
1.7%
14
14
Scheduling Appointments
Scheduling Appointments
1.6%
1.6%
15
15
Special Requests
Special Requests
1.5%
1.5%
16
16
Telephone Calls
Telephone Calls
1.5%
1.5%
17
17
Local Features
Local Features
1.3%
1.3%
18
18
Property Management
Property Management
1.3%
1.3%
19
19
Recreational Destinations
Recreational Destinations
1.2%
1.2%
20
20
Internet
Internet
1.2%
1.2%
21
21
Local Businesses
Local Businesses
1%
1%
22
22
Daily Activities
Daily Activities
0.9%
0.9%
23
23
Incident Reports
Incident Reports
0.9%
0.9%
24
24
Emergency Situations
Emergency Situations
0.9%
0.9%
25
25
Cctv
Cctv
0.9%
0.9%
26
26
Temporary Basis
Temporary Basis
0.9%
0.9%
27
27
Special Arrangements
Special Arrangements
0.9%
0.9%
28
28
Local Attractions
Local Attractions
0.8%
0.8%
29
29
Local Area
Local Area
0.8%
0.8%
30
30
Access Control
Access Control
0.8%
0.8%
31
31
Prospective Tenants
Prospective Tenants
0.8%
0.8%
32
32
Office Supplies
Office Supplies
0.8%
0.8%
33
33
Greeting Residents
Greeting Residents
0.8%
0.8%
34
34
High Volume
High Volume
0.8%
0.8%
35
35
Greeting Guests
Greeting Guests
0.8%
0.8%
36
36
Personal Services
Personal Services
0.8%
0.8%
37
37
Staff Members
Staff Members
0.7%
0.7%
38
38
Fedex
Fedex
0.7%
0.7%
39
39
Reception Area
Reception Area
0.6%
0.6%
40
40
Administrative Tasks
Administrative Tasks
0.6%
0.6%
41
41
Appropriate Departments
Appropriate Departments
0.6%
0.6%
42
42
Common Areas
Common Areas
0.6%
0.6%
43
43
Extensive Knowledge
Extensive Knowledge
0.6%
0.6%
44
44
Special Needs
Special Needs
0.6%
0.6%
45
45
Business Services
Business Services
0.6%
0.6%
46
46
Security Systems
Security Systems
0.6%
0.6%
47
47
Seat Guests
Seat Guests
0.6%
0.6%
48
48
Lobby Area
Lobby Area
0.5%
0.5%
49
49
General Information
General Information
0.5%
0.5%
50
50
Package Deliveries
Package Deliveries
0.5%
0.5%

1,664 Concierge Jobs

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