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Where do you want to work?
Deal with People
Unpleasant/Angry People
Mostly Sitting
Repetitive
$27,414
Average Salary
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Although hiring requirements vary by industry and employer, receptionists typically need a high school diploma and good communication skills.
EducationReceptionists typically need a high school diploma or equivalent, and employers may prefer to hire candidates who have experience with certain computer software applications. Courses in word processing and spreadsheet applications can be particularly helpful.
TrainingMost receptionists receive short-term on-the-job training, usually lasting a few days to a week. Training typically covers procedures for visitors, and for telephone and computer use. Medical and legal offices also may instruct new employees on privacy rules related to patient and client information.
AdvancementReceptionists may advance to other administrative positions with more responsibilities, such as secretaries and administrative assistants. Advancement opportunities often depend on the employee’s experience in using computer applications, such as word processing and spreadsheet applications.
Important QualitiesCommunication skills. Receptionists must speak and write clearly so that others may understand them.
Customer-service skills. Receptionists represent an organization. As a result, they should be courteous, professional, and helpful toward the public and customers.
Integrity. Receptionists may handle client and patient data, especially in medical and legal offices. They must be trustworthy and protect their clients’ privacy.
Interpersonal skills. Receptionists should be comfortable interacting with people, even in stressful situations.
Organizational skills. Receptionists take messages, schedule appointments, and maintain employee files. They need good organizational skills to manage their diverse responsibilities.
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Average Length of Employment
Top Careers Before Concierge/Receptionist
Top Careers After Concierge/Receptionist
Gender
Female
78.6%Male
19.4%Unknown
2.0%Ethnicity
White
73.9%Hispanic or Latino
16.3%Asian
7.5%Unknown
1.8%Black or African American
0.5%Languages Spoken
Spanish
62.3%French
9.4%Italian
5.7%Portuguese
3.8%Hindi
3.8%Bulgarian
1.9%Filipino
1.9%German
1.9%Armenian
1.9%Japanese
1.9%Greek
1.9%Tagalog
1.9%Korean
1.9%Concierge/Receptionist
Unfortunately we don’t have enough data for this section.
Schools
Prince George's Community College
8.9%Northern Virginia Community College
8.9%University of Phoenix
6.3%Montgomery College
5.1%San Francisco State University
5.1%Indian River State College
5.1%Howard University
5.1%American InterContinental University
5.1%University of the District of Columbia
5.1%University of Central Florida
5.1%Bergen Community College
5.1%Santa Monica College
5.1%Community College of Philadelphia
3.8%Coastal Carolina University
3.8%Palm Beach State College
3.8%Miami Dade College
3.8%Florida International University
3.8%University of Baltimore
3.8%East Los Angeles College
3.8%College of Southern Nevada
3.8%Majors
Degrees
Other
39.3%Bachelors
30.8%Associate
15.1%Certificate
7.8%Masters
3.7%Diploma
1.9%License
1.0%Doctorate
0.4%Concierge/Receptionist
Unfortunately we don’t have enough data for this section.
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Planned Companies
Sunrise Assisted Living
NFC Amenity Management
Walker Methodist Health Center
Capital Concierge
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Concierge (Resort), Career Video from drkit.org