Concierge/Receptionist Education Requirements And Degrees

The education needed to be a concierge/receptionist is normally a bachelor's degree. Concierge/receptionists usually study business, psychology or health care administration. 35% of concierge/receptionists hold a bachelor's degree and 25% hold a high school diploma. We found these by analyzing 2,006 concierge/receptionist resumes to investigate the topic of concierge/receptionist education more precisely.

The most common colleges for students to pursue their goal of becoming a concierge/receptionist are University of the District of Columbia and University of Phoenix. We also broke down what colleges provide the best overall education for a concierge/receptionist. Students have a great path to earning their concierge/receptionist qualifications at the following schools:

  1. University of Pennsylvania
  2. University of Southern California
  3. California State University - Bakersfield

If you're interested in getting a college degree in an affordable college for concierge/receptionists - SUNY Farmingdale is an excellent option for you. If your SAT or ACT score aren't as high as you'd like, you can look at Oklahoma Wesleyan University, as the admission requirements aren't too selective. On the other end of that spectrum are the University of Pennsylvania, Stanford University and University of Southern California.

For those who would rather stay in your pajamas during the day, we prepared some online courses that can help in concierge/receptionist education paths.

We prepared a list of a concierge/receptionist certifications that you should consider. The necessary certifications that concierge/receptionists must have to succeed are Certified Medical Administrative Assistant (CMAA) and Certified Medical Office Manager (CMOM).

What Degree Should I Get to Become a Concierge/Receptionist ?

The most common degree for concierge/receptionists is bachelor's degree 35% of concierge/receptionists earn that degree. A close second is high school diploma with 25% and rounding it off is associate degree with 24%.

  • Bachelors, 35%
  • High School Diploma, 25%
  • Associate, 24%
  • Diploma, 7%
  • Other Degrees, 9%
Concierge/Receptionist DegreeascdescPercentagesascdesc
Bachelors
34.9%
High School Diploma
24.7%
Associate
24.4%
Certificate
7.0%
Diploma
6.9%

What Should I Major in to Become a Concierge/Receptionist ?

Most concierge/receptionists, 24% to be exact, major in business. Some other common majors for a concierge/receptionist include psychology and health care administration majors.

Concierge/Receptionist MajorascdescPercentagesascdesc
Business
24.1%
Psychology
8.3%
Health Care Administration
7.8%
Criminal Justice
6.3%
Liberal Arts
5.3%

Most Common Colleges for Concierge/Receptionist

Here are the most common colleges for a concierge/receptionist career in the US based on their resumes. Advocates often get their degree in University of the District of Columbia, University of Phoenix, and Miami Dade College .

University of the District of Columbia

University of Phoenix

Miami Dade College

Strayer University

Monroe College

Concierge/Receptionist Common CollegeascdescPercentagesascdesc
University of the District of Columbia
10.00%
University of Phoenix
10.00%
Miami Dade College
8.00%
Strayer University
6.00%
Monroe College
5.00%

Average Concierge/Receptionist Salary by Education Level

Concierge/receptionists with a Masters degree earn more than those without, at $27,141 annually. With a High School Diploma degree, concierge/receptionists earn a median annual income of $26,700.

High School Diploma or Less

Master's Degree

Bachelor's Degree

Some College/ Associate Degree

Concierge/Receptionist Education LevelascdescConcierge/Receptionist Salaryascdesc
High School Diploma or Less
$26,700
Master's Degree
$27,141
Bachelor's Degree
$26,455
Some College/ Associate Degree
$26,699

Concierge/Receptionist Jobs You Might Like

10 Best Universities For Concierge/Receptionists

In a lot of cases, a higher education can mean a higher salary or even a better job. That's why we found out the best colleges for concierge/receptionists. We based this list on these metrics: admissions rate, retention rate, mean earnings of students working, ratio of working vs. non-working students 10 years after admission, average cost of attendance and median debt for graduates.

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

2. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

3. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142

4. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition
$9,808
Enrollment
13,990

5. Villanova University

Villanova, PA • Private

In-State Tuition
$53,308
Enrollment
6,819

6. San Diego State University

San Diego, CA • Private

In-State Tuition
$7,488
Enrollment
30,018

7. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

8. SUNY Farmingdale

Farmingdale, NY • Private

In-State Tuition
$8,306
Enrollment
9,394

9. SUNY Stony Brook

Stony Brook, NY • Private

In-State Tuition
$9,625
Enrollment
17,407

10. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339
RankascdescSchoolascdescLocationascdesc
1
University of Pennsylvania
Philadelphia, PA
2
University of Southern California
Los Angeles, CA
3
California State University - Bakersfield
Bakersfield, CA
4
SUNY at Binghamton
Vestal, NY
5
Villanova University
Villanova, PA

20 Best Online Courses for Concierge/Receptionists

Sometimes things are just better when you get to stay in your pajamas all day. That includes school. We found top courses for concierge/receptionists from Udemy, Coursera, EDX, and ed2go that will help you advance in your career. Here are essential skills you need to be a concierge/receptionist:

  • Front office
  • Appropriate person
  • Data entry
If you want to improve concierge/receptionists skills these courses could help you in this.

Advertising Disclosure
advertising-disclosure
High School Diploma With Office Management Training
ed2go

High School Diploma With Office Management Training...

Fundamentals of Logistics, Supply Chain & Customer Service
udemy
4.5
(786)

Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

Start Improving Customer Service
udemy
4.1
(2,025)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

Customer Service Mastery: Delight Every Customer
udemy
4.6
(9,621)

Master Customer Service using this practical customer care course...

Managing Customer Service
ed2go

Become indispensable to any organization by understanding how to identify and meet customer needs...

Customer Service
udemy
4.6
(4,254)

How to Approach New Customers and Maintain Existing Ones...

Brilliant Customer Service: How to Impress your Customers!
udemy
4.5
(8,615)

Enhance your customer support and truly differentiate yourself from your competition!...

Customer How to Build a Customer Service Strategy
udemy
4.4
(3,342)

For you and your team to be successful in providing great customer service, start by putting your customer first...

[2021] Customer Service 2.0: Learn Digital Customer Service
udemy
4.6
(1,637)

Used by Chase, Intel, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

Customer Service: Keep 'em coming back!
udemy
4.6
(1,706)

How to give the best customer service in your industry and keep those customers raving about your business...

Effective Business English for Service Staff
udemy
4.5
(1,046)

Your comprehensive guide to more effective English communication - for office administration, retail and hospitality!...

SAP Customer Service (CS/SM) - Service Management module
udemy
4.5
(506)

Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

Dental Office Manager
ed2go

Dental Office Manager...

Supercharged Prospecting
udemy
4.6
(441)

Sell More Appointments and Get in Front of More Hot Prospects to Increase Your Sales & Achieve Financial Independence...

Customer Service English Essentials
udemy
4.7
(3,287)

Learn the English phrases, sentences, and tips you'll need to handle customer service situations over the phone...

High School Diploma with Retail Customer Service Skills Training
ed2go

High School Diploma with Retail Customer Service Skills Training...

Operations Management: Supply Chains, Products and Services
udemy
4.3
(755)

Master Supply Chain Management and Product and Service Development in Manufacturing and Service Organizations...

Salesforce Service Cloud Consultant Certification Course
udemy
4.3
(1,536)

Get Certified as a Salesforce Service Cloud Consultant and Implement the Lightning Service Console and Build Survey App...

Microsoft Office Essential Skills
udemy
4.5
(1,155)

Learn the essential Microsoft Office skills employers want from a Microsoft Certified Trainer!...

Winning Communication Skills for Telephone, Conference Calls
udemy
4.6
(1,631)

Improve Communication Skills - Use the Telephone Effectively! Avoid Phone Etiquette Blunders that Annoy...

Best Concierge/Receptionist Certifications in 2021

1. Certified Medical Administrative Assistant (CMAA)

A Certified Medical Administrative Assistant (CMAA) performs routine administrative and clinical tasks to keep the offices and clinics of physicians running smoothly.

A Certified Medical Administrative Assistant (CMAA) performs routine administrative and clinical tasks to keep the offices and clinics of physicians running smoothly.

Certification Details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? Yes
  • Oral or Written Exam Required? Yes
  • Renewal Required? Every 2 year(s)
Course That Help You To Prepare For Certification
Certified Medical Administrative Assistant with Medical Billing and Coding (Vouchers Included)
ed2go
2. Certified Medical Office Manager (CMOM)

Experienced medical office professionals with exceptional administrative skills are eligible to sit for the Certified Medical Office Manager (CMOM) exam. To attain CMOM certification, all candidates must demonstrate a high level of knowledge in financial management, managed care contracting, personnel, and time management. Risk management, medical record keeping and facility management issues should also be mastered.

Experienced medical office professionals with exceptional administrative skills are eligible to sit for the Certified Medical Office Manager (CMOM) exam. To attain CMOM certification, all candidates must demonstrate a high level of knowledge in financial management, managed care contracting, personnel, and time management. Risk management, medical record keeping and facility management issues should also be mastered.

Certification Details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or Written Exam Required? Yes
  • Renewal Required? 
Certifying Organization
Practice Management Institute

Entry Level Jobs For Becoming A Concierge/Receptionist

Top 10 Affordable Universities For Concierge/Receptionists

If those top 10 were a bit out of your price range, you might want to check these schools instead. After factoring in in-state tuition and fees, average cost of attendance, admissions rate, average net price and mean earnings after 6 years, we found that these are the most affordable schools for concierge/receptionists.

1. SUNY Farmingdale

Farmingdale, NY • Private

In-State Tuition
$8,306
Cost of Attendance
Cost of attendance is the estimated annual cost of attending a particular college or university. It includes tuition and fees, books and supplies, and living expenses.
$16,091

2. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Cost of Attendance
Cost of attendance is the estimated annual cost of attending a particular college or university. It includes tuition and fees, books and supplies, and living expenses.
$16,714

3. California State University - Dominguez Hills

Carson, CA • Private

In-State Tuition
$6,942
Cost of Attendance
Cost of attendance is the estimated annual cost of attending a particular college or university. It includes tuition and fees, books and supplies, and living expenses.
$14,469

4. Brigham Young University

Provo, UT • Private

In-State Tuition
$5,620
Cost of Attendance
Cost of attendance is the estimated annual cost of attending a particular college or university. It includes tuition and fees, books and supplies, and living expenses.
$18,136

5. Florida International University

Miami, FL • Private

In-State Tuition
$6,556
Cost of Attendance
Cost of attendance is the estimated annual cost of attending a particular college or university. It includes tuition and fees, books and supplies, and living expenses.
$19,434

6. Minot State University

Minot, ND • Private

In-State Tuition
$7,064
Cost of Attendance
Cost of attendance is the estimated annual cost of attending a particular college or university. It includes tuition and fees, books and supplies, and living expenses.
$15,576

7. University of Puerto Rico - Mayaguez

Mayaguez, PR • Private

In-State Tuition
$4,094
Cost of Attendance
Cost of attendance is the estimated annual cost of attending a particular college or university. It includes tuition and fees, books and supplies, and living expenses.
$14,302

8. SUNY Polytechnic Institute

Utica, NY • Private

In-State Tuition
$8,238
Cost of Attendance
Cost of attendance is the estimated annual cost of attending a particular college or university. It includes tuition and fees, books and supplies, and living expenses.
$21,567

9. University of Florida

Gainesville, FL • Private

In-State Tuition
$6,381
Cost of Attendance
Cost of attendance is the estimated annual cost of attending a particular college or university. It includes tuition and fees, books and supplies, and living expenses.
$21,034

10. Florida State University

Tallahassee, FL • Private

In-State Tuition
$5,656
Cost of Attendance
Cost of attendance is the estimated annual cost of attending a particular college or university. It includes tuition and fees, books and supplies, and living expenses.
$21,623

Top 10 Hardest Universities To Get Into For Concierge/Receptionists

Some people like a challenge. Well, we challenge you to get into one of these schools. It's not going to be easy. We know this based on these institutions' admissions rates, average SAT scores accepted, median ACT scores accepted and mean earnings of students 6 years after admission.

1. University of Pennsylvania

Philadelphia, PA • Private

Admissions Rate
8%
SAT Average
1,492

2. Stanford University

Stanford, CA • Private

Admissions Rate
4%
SAT Average
1,497

3. University of Southern California

Los Angeles, CA • Private

Admissions Rate
13%
SAT Average
1,445

4. Northwestern University

Evanston, IL • Private

Admissions Rate
8%
SAT Average
1,508

5. New York University

New York, NY • Private

Admissions Rate
20%
SAT Average
1,419

6. Villanova University

Villanova, PA • Private

Admissions Rate
29%
SAT Average
1,407

7. Vanderbilt University

Nashville, TN • Private

Admissions Rate
10%
SAT Average
1,514

8. George Washington University, The

Washington, DC • Private

Admissions Rate
42%
SAT Average
1,380

9. SUNY at Binghamton

Vestal, NY • Private

Admissions Rate
40%
SAT Average
1,376

10. University of Rochester

Rochester, NY • Private

Admissions Rate
29%
SAT Average
1,422
RankascdescSchoolascdescLocationascdesc
1
University of Pennsylvania
Philadelphia, PA
2
Stanford University
Stanford, CA
3
University of Southern California
Los Angeles, CA
4
Northwestern University
Evanston, IL
5
New York University
New York, NY

Top 10 Easier To Apply Universities For Concierge/Receptionists

Why make getting a job harder on yourself than it has to be? With these colleges, you're sure to be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores and average salary of students 6 years after graduation in order to uncover which were the easiest schools to get into.

1. Oklahoma Wesleyan University

Bartlesville, OK • Private

Admissions Rate
68%
SAT Average
964

2. D'Youville College

Buffalo, NY • Private

Admissions Rate
100%
SAT Average
1,072

3. Holy Names University

Oakland, CA • Private

Admissions Rate
70%
SAT Average
849

4. Nyack College

New York, NY • Private

Admissions Rate
98%
SAT Average
999

5. Gwynedd Mercy University

Gwynedd Valley, PA • Private

Admissions Rate
92%
SAT Average
1,031

6. Notre Dame College

Cleveland, OH • Private

Admissions Rate
90%
SAT Average
994

7. Mount Saint Mary's University

Los Angeles, CA • Private

Admissions Rate
84%
SAT Average
1,031

8. Wayland Baptist University

Plainview, TX • Private

Admissions Rate
98%
SAT Average
1,003

9. Curry College

Milton, MA • Private

Admissions Rate
93%
SAT Average
1,026

10. Felician University

Lodi, NJ • Private

Admissions Rate
81%
SAT Average
999
RankascdescSchoolascdescLocationascdesc
1
Oklahoma Wesleyan University
Bartlesville, OK
2
D'Youville College
Buffalo, NY
3
Holy Names University
Oakland, CA
4
Nyack College
New York, NY
5
Gwynedd Mercy University
Gwynedd Valley, PA

Concierge/Receptionist Internship Jobs

Concierge/Receptionist Jobs

Updated April 30, 2021