We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
* Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
* Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
* Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
* Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events.
* Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
* Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
* Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
* Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
* Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
* Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
* Participates in daily and weekly huddles to provide details on patients.
* Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.
Other responsibilities may include:
* Maintains the confidentiality of patients' personal information and medical records.
* Reviews patients' personal and appointment information for completeness and accuracy.
* Transmits correspondence by mail, email or fax.
* Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
* Exceptional customer service skills and passion for serving others
* Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
* Knowledge of ChenMed Medical products, services, standards, policies and procedures
* Skilled in operating phones, personal computers, software and other basic IT systems
* Ability to communicate with employees, patients and other individuals in a professional and courteous manner
* Detail-oriented to ensure accuracy of reports and data
* Outstanding verbal and written communication skills
* Demonstrated strong listening skills
* Positive and professional attitude
* Knowledge of ChenMed Medical products, services, standards, policies and procedures
* Proficient in Microsoft Office Suite products including Excel, Word and Outlook
* Ability and willingness to travel locally and regionally up to 10% of the time
* Spoken and written fluency in English
EDUCATION AND EXPERIENCE CRITERIA:
* High school diploma or equivalent education required
* Graduation from a nationally accredited Medical Assistant program preferred
* A minimum of 1 year of work experience in a medical clinic or similar environment required
* BLS for Healthcare Providers preferred
PAY RANGE:
$14.3 - $20.42 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
$14.3-20.4 hourly 6d ago
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Receptionist/Concierge - Part Time
Maplewood Senior Living 4.2
Twinsburg, OH
Job Title: Concierge Employment Type: Part Time Schedule available: Tuesday evenings, every other weekend Department: Administrative Support/ Customer Service About Us: Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It's not just a job. It's an extraordinary life.
Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider. We offer a home-like, luxury environment for our residents, allowing them to live "the good life" in a safe environment. As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking Concierge to become part of our family. We invite you to take your first step toward a rewarding career with us!
Position Summary: (Same as short job description)
Key Responsibilities:
* • Provides positive first impression to all who enter the community.
* Answers and screens all incoming telephone calls in a courteous and professional manner, Routes calls
and takes messages, as appropriate
* Greets all visitors in a friendly, courteous and professional manner. Screens and requires visitors to
"sign in" at reception desk. Notifies residents of visitors, Instructs resident's visitor according to
resident's instructions.
* Receives and processes mail for community staff. Accepts all outgoing mail/packages.
* Types, copies, orders, and maintains inventory of office supplies, and performs other clerical duties.
* Maintains and updates log of all emergency phone numbers. Keeps log at front desk.
* Maintains and updates emergency contact information on each resident. Keeps information at front
desk.
* Assists managers with various clerical responsibilities.
* Pages staff wearing beepers as necessary.
* Takes RSVPs for special functions as necessary.
* Oversees sign-up for scheduled transportation.
* Hands out maintenance requests forms and pass on to maintenance.
* Performs other duties as necessary.
Education/Experience/Licensure/Certification:
* • High School Diploma required
* Must possess a high degree of interpersonal relations skills and capability of relating to a variety of people and
personalities. Considerable initiative and judgment is also required.
* Must have word processing and clerical skills.
* Must be able to work flexible hours and participate in holiday activities.
Why You'll Love working for Us:
* Competitive wages
* Flexible shifts
* Growth opportunities
* Bonus & incentive programs
* Competitive Benefits Package: including medical, dental, vision, 401K match, company paid time-off, life insurance policy, insurance deductibles and voluntary Aflac insurance for our full-time employees.
$19k-23k yearly est. 19d ago
Part Time Cashier Telephone operator receptionist
Park Ford
Tallmadge, OH
Award winning Dealership a Part Time Cashier Receptionists for busy office. Telephone answering must have good phone communication skills, computer knowledge helpful. Willing to train. Please visit Park Ford at 400 West Ave. Tallmadge Ohio 44278 to complete an application. EOE
Benefit Conditions:
Waiting period may apply
Only full-time employees eligible
Work Remotely
No
This Job Is Ideal for Someone Who Is:
Dependable -- more reliable than spontaneous
People-oriented -- enjoys interacting with people and working on group projects
Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
Job Type: Part-time
Benefits:
Employee discount
Schedule:
4 hour shift
Day shift
Weekend availability
Experience:
Telephone Skills: Cashier Skills 1 year (Preferred)
Work Location: In person
Application settings Application method
Email
Application updates
joan.barren@parkford.online
$23k-30k yearly est. Auto-Apply 10d ago
Front Desk Receptionist/ Scheduler Full Time
United Surgical Partners International
Gahanna, OH
Walnut Creek Surgical Suites is hiring a Full-Time Front Desk Receptionist/ Scheduler! Welcome to Walnut Creek Surgical Suites! Walnut Creek Surgical Suites, a leading outpatient surgical facility dedicated to providing high-quality care and service-oriented environment, is seeking a skilled and compassionate Full-Time Front Desk Receptionist/Scheduler to join our team. As a Front Desk Receptionist/ Scheduler, you will play a crucial role in delivering exceptional patient care and ensuring smooth office operations.
Front Desk Receptionist/Scheduler at Walnut Creek Surgical Suites
The Front Desk Receptionist interfaces with patients and families, physicians and staff; Admit patients and process their paperwork; Update patient demographics/information in system; Collect monies due and document in the billing system; Handle funds per office procedure. Answer incoming phone calls.
Position requires weekdays only -- no holidays or weekends. Competitive salary and benefits for the right candidate.
Qualifications:
* High school graduate or equivalent.
* One year previous experience or some hospital clerical experience or medical terminology preferred.
* Must have the skills necessary to operate office equipment that are required to fulfill job duties.
* Medical terminology and computer experience beneficial
* Bilingual preferred.
* Good communication skills.
What We Offer:
As a valued member of USPI, your health and well‑being are important to us. We are proud to provide you and your dependents with valuable and significant benefits. USPI knows the value of well-rounded, balanced employees, which is why we offer a variety of additional benefits to help manage life's daily stresses.
* Competitive wages
* Opportunities to better yourself professionally
* Health, Dental & Vision Coverage
* 401(k) retirement plan
* Paid Time Off (PTO)
* Company Paid Holidays
* Employee Assistance Programs
* Health Savings Account/ Flexible Spending Account
* Education Assistance
* Short Term Disability and Long Term Disability Insurance
Who We Are
At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.
USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.
For more information about USPI, check out our website, Facebook, Twitter, or LinkedIn.
#LI-DS1
$24k-31k yearly est. 12d ago
Receptionist/Concierge - Part Time
Maplewood Senior Living 4.2
Twinsburg, OH
Job Title: Concierge Employment Type: Part Time Schedule available: Tuesday evenings, every other weekend
Department: Administrative Support/ Customer Service
About Us: Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It's not just a job. It's an extraordinary life.
Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider. We offer a home-like, luxury environment for our residents, allowing them to live “the good life” in a safe environment. As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking Concierge to become part of our family. We invite you to take your first step toward a rewarding career with us!
Position Summary: (Same as short job description)
Key Responsibilities:
• Provides positive first impression to all who enter the community.
• Answers and screens all incoming telephone calls in a courteous and professional manner, Routes calls
and takes messages, as appropriate
• Greets all visitors in a friendly, courteous and professional manner. Screens and requires visitors to
“sign in” at reception desk. Notifies residents of visitors, Instructs resident's visitor according to
resident's instructions.
• Receives and processes mail for community staff. Accepts all outgoing mail/packages.
• Types, copies, orders, and maintains inventory of office supplies, and performs other clerical duties.
• Maintains and updates log of all emergency phone numbers. Keeps log at front desk.
• Maintains and updates emergency contact information on each resident. Keeps information at front
desk.
• Assists managers with various clerical responsibilities.
• Pages staff wearing beepers as necessary.
• Takes RSVPs for special functions as necessary.
• Oversees sign-up for scheduled transportation.
• Hands out maintenance requests forms and pass on to maintenance.
• Performs other duties as necessary.
Education/Experience/Licensure/Certification:
• High School Diploma required
• Must possess a high degree of interpersonal relations skills and capability of relating to a variety of people and
personalities. Considerable initiative and judgment is also required.
• Must have word processing and clerical skills.
• Must be able to work flexible hours and participate in holiday activities.
Why You'll Love working for Us:
Competitive wages
Flexible shifts
Growth opportunities
Bonus & incentive programs
Competitive Benefits Package: including medical, dental, vision, 401K match, company paid time-off, life insurance policy, insurance deductibles and voluntary Aflac insurance for our full-time employees.
$19k-23k yearly est. 47d ago
CLINIC FRONT DESK FLOAT-Orthopedic Foot & Ankle
Beacon Orthopaedic Partners MSO LLC
Dublin, OH
Job DescriptionClinic Front Desk - Orthopedic Foot & Ankle FULL TIME: Monday - Friday 6:30-3:00 or 7:00-3:30 Department: Clinic Support Staff Location: Worthington, Dublin Responsible To: Clinic Front Desk Manager Responsible for all check in and check out functions of medical front desk on a rotating basis, answering phones, scheduling appointments, physician messages, scheduling testing, pre-certification and medical records management.
Position Responsibilities/Standards:
General
Attend department, clinic or company meetings as required
Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns
Consistently work in a positive and cooperative manner with fellow staff members.
Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary.
Attend required annual in-service programs.
Demonstrate knowledge and understanding of all company policies and procedures. Adheres to established facility safety requirements and procedures to ensure a safe working environment. Identifies potentially unsafe situations and notifies supervisor.
Specific Duties
Meet and greet patients promptly, in a professional and courteous manner.
Obtain patient information during office hours.
Provide patients with required paperwork - H&P, Financial Policy, Patient Information Sheet, FROI for Worker's Compensation patients.
Obtain copies of patients insurance cards, MCO identification cards
Verify patient insurance coverage is current and correct at each visit
Review patient label and chart contents for completeness and accuracy.
Accurately Scan insurance cards including front and back
Input patient information and register patient as needed.
Schedule appointments (new, follow-up, reschedule) per physician protocol.
Obtain referrals-check Carriers on line.
Schedule appointments to other specialists as needed.
Pre-certify & schedule outpatient testing, pre-certify physical therapy as needed
Collect co-pays, co-insurance and self pay amounts at time of service.
Answer phones within 3 rings (" Orthopedics Foot & Ankle this is _____, how may I help you?”)
Handle all calls in a professional manner and direct to the proper individual.
Check voicemail every hour
Run schedules, request charts, check in patients and print encounter forms.
Communication with physicians and clinical support staff.
All messages must be addressed after the end of the day.
All patient information will be entered into the system by the end of the day at a 90% or higher accuracy rate.
Make every effort to accommodate patient, according to physician protocol, when scheduling appointments.
Reconcile all charts to kept appointments and return at the end of day to appropriate charge entry staff
OFA Incoming Fax and BAKO distribution and scanning of documents into charts and Physician PAQs
Submit, Manage and Oversee Medical Records Requests through third party system up to 2 days a week
Run and resolve Eligibility and Benefits for OFA Worthington location schedule at 3, 2 and 1 day out from Patient's appointment
Miscellaneous Administrative duties as needed by Patient Services Manager
Additional Duties
Travel to other locations as necessary.
Confirm and/or reschedule appointments when needed.
Messages - physician, staff, Rx, off work/return to work/school notes as needed
Filing as needed - within 24 hours
Additional duties as assigned by the manager.
Education/Experience Required:
Must have a high school diploma or equivalent.
Must be friendly, courteous and have good communication skills when greeting patients.
Previous experience working in a busy clinic or physician office is preferred.
Physical Requirements:
Physical requirements for the position include the ability to frequently hear and communicate orally, see up close and at a distance, read and comprehend, stand, sit, walk, reach, handle, and/or feel objects.
Must be able to climb, pull, push and kneel.
Maximum unassisted lift = 25 lbs.
Average lift less than 10 lbs.
$24k-31k yearly est. 5d ago
Part Time Cashier Telephone operator receptionist
Park Ford
Tallmadge, OH
Award winning Dealership a Part Time Cashier Receptionists for busy office. Telephone answering must have good phone communication skills, computer knowledge helpful. Willing to train. Please visit Park Ford at 400 West Ave. Tallmadge Ohio 44278 to complete an application. EOE
Benefit Conditions:
Waiting period may apply
Only full-time employees eligible
Work Remotely
No
This Job Is Ideal for Someone Who Is:
Dependable -- more reliable than spontaneous
People-oriented -- enjoys interacting with people and working on group projects
Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
Job Type: Part-time
Benefits:
Employee discount
Schedule:
4 hour shift
Day shift
Weekend availability
Experience:
Telephone Skills: Cashier Skills 1 year (Preferred)
Work Location: In person
Application settings Application method
Email
Application updates
joan.barren@parkford.online
$23k-30k yearly est. 9d ago
Front Desk Receptionist
Playground Inc. 3.1
Akron, OH
Job DescriptionOptical Experience Preferred/Not Required - Willing to train the right person Do you enjoy working with people? Do you have professional office experience and a desire to make a change in your career? Then please keep reading because we are looking for people like you to join our team in this {full-time/part-time} Front Desk Receptionist position in {city, state}!
Why You Will Love Being a Front Desk Receptionist at {Company Name}
As a Front Desk Receptionist, you will represent our office with enthusiasm and excitement for delivering exceptional customer service for our patients. As an important part of an outstanding team, expect on-the-job training and continuing education that will provide you the skills you need to be successful in your new career.
Along with a rewarding position, you will have access to additional perks and benefits, including {Insert key perks and benefits}. If you are looking to build your career while helping others, apply for this opportunity with us today!
See Yourself As One Of The Family
When joining our practice, you will become part of the family. With access to additional education, training and best-in-class technology, you can develop your skills while helping others see better.
Responsibilities
Greet patients;perform tasks associated with the examination
Schedule and manage patient appointments; ensure smooth flow
Verify insurance and eyewear plan information for each patient
Answer phone calls
Required Skills
Skilled communicator - written and verbal
Able to multitask, effectively manage time; detail-oriented
Team-player with a positive attitude
Experience in the optical field required
$28k-34k yearly est. 29d ago
Office Receptionist
Swift7 Consultants
Cincinnati, OH
Swift7 Consultants is a forward-thinking consulting firm committed to delivering high-quality solutions through professionalism, efficiency, and strong client relationships. We pride ourselves on cultivating a welcoming, organized, and growth-oriented work environment where every team member plays a vital role in our continued success.
Job Description
We are seeking a poised and detail-oriented Office Receptionist to serve as the first point of contact for our organization. This role is essential in creating a professional and welcoming atmosphere while supporting daily office operations. The ideal candidate is organized, communicative, and thrives in a structured office environment.
Responsibilities
Greet and assist visitors with professionalism and courtesy
Answer, screen, and route incoming phone calls and inquiries
Manage front desk operations and maintain a clean, organized reception area
Schedule appointments and coordinate meetings
Handle incoming and outgoing correspondence
Support administrative tasks and internal teams as needed
Maintain accurate records and assist with basic data entry
Qualifications
Strong verbal and written communication skills
Professional appearance and positive attitude
Excellent organizational and time-management abilities
Ability to multitask and prioritize in a fast-paced office setting
Proficiency with basic office tools and systems
Reliability and attention to detail
Additional Information
Competitive salary ($43,000 - $47,000)
Growth opportunities within a dynamic consulting firm
Supportive and professional work environment
Skill development and career advancement
Stable, full-time position
$43k-47k yearly 3d ago
Office Receptionist
Hustle Notice Biz
Cincinnati, OH
Department
Dezign Comm
Employment Type
Full Time
Location
Cincinnati, OH
Workplace type
Onsite
Compensation
$32,000 - $43,000 / year
Key Responsibilities Skills, Knowledge and Expertise Benefits About Singnala We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
$32k-43k yearly 60d+ ago
Front Desk Receptionist/ Scheduler Full Time
United Surgical Partners International
Westerville, OH
Onyx and Pearl Surgical Suites is hiring a Full-Time Front Desk Receptionist/ Scheduler! Welcome to Onyx and Pearl Surgical Suites! Onyx and Pearl Surgical Suites, a leading outpatient surgical facility dedicated to providing high-quality care and service-oriented environment, is seeking a skilled and compassionate Full-Time Front Desk Receptionist/ Scheduler to join our team. As a Front Desk Receptionist/ Scheduler, you will play a crucial role in delivering exceptional patient care and ensuring smooth office operations.
Front Desk Receptionist/ Scheduler at Onyx and Pearl Surgical Suites
The Front Desk Receptionist/ Scheduler interfaces with patients and families, physicians and staff; Admit patients and process their paperwork; Update patient demographics/information in system; Collect monies due and document in the billing system; Handle funds per office procedure. Answer incoming phone calls.
Position requires weekdays only -- no holidays or weekends. Some later evenings required. Competitive salary and benefits for the right candidate.
Qualifications:
* High school graduate or equivalent.
* One year previous experience or some hospital clerical experience or medical terminology preferred.
* Must have the skills necessary to operate office equipment that are required to fulfill job duties.
* Medical terminology and computer experience beneficial
* Bilingual preferred.
* Good communication skills.
What We Offer:
As a valued member of USPI, your health and well‑being are important to us. We are proud to provide you and your dependents with valuable and significant benefits. USPI knows the value of well-rounded, balanced employees, which is why we offer a variety of additional benefits to help manage life's daily stresses.
* Competitive wages
* Opportunities to better yourself professionally
* Health, Dental & Vision Coverage
* 401(k) retirement plan
* Paid Time Off (PTO)
* Company Paid Holidays
* Employee Assistance Programs
* Health Savings Account/ Flexible Spending Account
* Education Assistance
* Short Term Disability and Long Term Disability Insurance
Who We Are
At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.
USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.
For more information about USPI, check out our website, Facebook, Twitter, or LinkedIn.
#LI-DS1
$24k-31k yearly est. 3d ago
Office Receptionist
Innovative Cleaning Services
Cincinnati, OH
Innovative Labor and Cleaning Service is Looking for someone to take a clerical position with us here in the office at 4903 Vine St. Cincinnati, OH 45217. The position will be day shift, Monday through Thursday. Job description includes: but not limited to; collecting timesheet when necessary from employees, sending emails, answering calls, taking applications in main office, taking messages, filling out dispatch sheets, filling job orders for the next day (staffing), general office work etc. Must be reliable and dependable. Able to work and get job done with little to no supervision. Willing to learn new thing and develop within the role.
Join our team:
Looking to hire Part-time Office Receptionist duties insist of but not limited to:
Answer Phone
Handle walk-in applicants
Send out weekly emails to potential customers
Assure laundry and vans are washed weekly.
Help fill jobs.
Keep phone list update (Update every Friday with new employees)
Make sure office supplies is stocked i.e. (paper, post it, pens application)
Clean office area and bathrooms every Friday
Attending Job Fairs
Assist office manager as needed.
Pay: 17hr
Hours: Full-Time Monday thru Thursday 930am-230pm
If interested, please submit resume and the Office Manage Chyy will reach out to you. Thanks
Felons are encouraged to apply!
Powered by JazzHR
RUFCZOSR60
$32k-41k yearly est. 20d ago
Front Desk Medical Receptionist
Chenmed
Cincinnati, OH
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
* Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
* Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
* Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
* Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events.
* Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
* Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
* Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
* Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
* Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
* Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
* Participates in daily and weekly huddles to provide details on patients.
* Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.
Other responsibilities may include:
* Maintains the confidentiality of patients' personal information and medical records.
* Reviews patients' personal and appointment information for completeness and accuracy.
* Transmits correspondence by mail, email or fax.
* Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
* Exceptional customer service skills and passion for serving others
* Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
* Knowledge of ChenMed Medical products, services, standards, policies and procedures
* Skilled in operating phones, personal computers, software and other basic IT systems
* Ability to communicate with employees, patients and other individuals in a professional and courteous manner
* Detail-oriented to ensure accuracy of reports and data
* Outstanding verbal and written communication skills
* Demonstrated strong listening skills
* Positive and professional attitude
* Knowledge of ChenMed Medical products, services, standards, policies and procedures
* Proficient in Microsoft Office Suite products including Excel, Word and Outlook
* Ability and willingness to travel locally and regionally up to 10% of the time
* Spoken and written fluency in English
PAY RANGE:
$14.3 - $20.42 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
$14.3-20.4 hourly 6d ago
Office Receptionist
Innovative Cleaning Services
Cincinnati, OH
Innovative Labor and Cleaning Service is Looking for someone to take a clerical position with us here in the office at 4903 Vine St. Cincinnati, OH 45217. The position will be day shift, Monday through Thursday. Job description includes: but not limited to; collecting timesheet when necessary from employees, sending emails, answering calls, taking applications in main office, taking messages, filling out dispatch sheets, filling job orders for the next day (staffing), general office work etc. Must be reliable and dependable. Able to work and get job done with little to no supervision. Willing to learn new thing and develop within the role.
Join our team:
Looking to hire Part-time Office Receptionist duties insist of but not limited to:
Answer Phone
Handle walk-in applicants
Send out weekly emails to potential customers
Assure laundry and vans are washed weekly.
Help fill jobs.
Keep phone list update (Update every Friday with new employees)
Make sure office supplies is stocked i.e. (paper, post it, pens application)
Clean office area and bathrooms every Friday
Attending Job Fairs
Assist office manager as needed.
Pay: 17hr
Hours: Full-Time Monday thru Thursday 930am-230pm
If interested, please submit resume and the Office Manage Chyy will reach out to you. Thanks
Felons are encouraged to apply!
$32k-41k yearly est. Auto-Apply 60d+ ago
Front Desk Medical Receptionist
Chenmed
Cincinnati, OH
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
+ Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
+ Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
+ Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
+ Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events.
+ Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
+ Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
+ Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
+ Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
+ Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
+ Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
+ Participates in daily and weekly huddles to provide details on patients.
+ Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.
**_Other responsibilities may include:_**
+ Maintains the confidentiality of patients' personal information and medical records.
+ Reviews patients' personal and appointment information for completeness and accuracy.
+ Transmits correspondence by mail, email or fax.
+ Performs other duties as assigned and modified at manager's discretion.
**KNOWLEDGE, SKILLS AND ABILITIES:**
+ Exceptional customer service skills and passion for serving others
+ Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
+ Knowledge of ChenMed Medical products, services, standards, policies and procedures
+ Skilled in operating phones, personal computers, software and other basic IT systems
+ Ability to communicate with employees, patients and other individuals in a professional and courteous manner
+ Detail-oriented to ensure accuracy of reports and data
+ Outstanding verbal and written communication skills
+ Demonstrated strong listening skills
+ Positive and professional attitude
+ Knowledge of ChenMed Medical products, services, standards, policies and procedures
+ Proficient in Microsoft Office Suite products including Excel, Word and Outlook
+ Ability and willingness to travel locally and regionally up to 10% of the time
+ Spoken and written fluency in English
**PAY RANGE:**
$14.3 - $20.42 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
**EMPLOYEE BENEFITS**
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE (**************************************************
Current Contingent Worker please see job aid HERE to apply
\#LI-Onsite
$14.3-20.4 hourly 5d ago
Front Desk Medical Receptionist
Chenmed
Whitehall, OH
We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
Conducts “love” calls, mails birthday and greeting cards to patients commemorating special events.
Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
Participates in daily and weekly huddles to provide details on patients.
Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.
Other responsibilities may include:
Maintains the confidentiality of patients' personal information and medical records.
Reviews patients' personal and appointment information for completeness and accuracy.
Transmits correspondence by mail, email or fax.
Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
Exceptional customer service skills and passion for serving others
Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
Knowledge of ChenMed Medical products, services, standards, policies and procedures
Skilled in operating phones, personal computers, software and other basic IT systems
Ability to communicate with employees, patients and other individuals in a professional and courteous manner
Detail-oriented to ensure accuracy of reports and data
Outstanding verbal and written communication skills
Demonstrated strong listening skills
Positive and professional attitude
Knowledge of ChenMed Medical products, services, standards, policies and procedures
Proficient in Microsoft Office Suite products including Excel, Word and Outlook
Ability and willingness to travel locally and regionally up to 10% of the time
Spoken and written fluency in English
PAY RANGE:
$14.3 - $20.42 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite