Concord Hospitality jobs in Chandler, AZ - 117 jobs
Housekeeper Room Care
Concord Hospitality 4.3
Concord Hospitality job in Chandler, AZ
We are hiring Housekeepers! Are you ready to begin your journey with a company that believes in and supports career advancement opportunities for its associates? If so, we may have the perfect position for you! Responsibilities: * Clean and service assigned guest rooms in a timely and organized manner, following procedures and hotel standards.
* Keep an organized linen cart that is neat, well stocked, and orderly.
* Report any areas within guest rooms that need attention, such as fixtures, door locks, televisions, or HVAC systems.
* Maintain security of equipment, keys, and supplies issued to you.
* Report lost and found articles to your supervisor.
* Respond to guest requests in a friendly and timely manner.
Qualifications:
* Prior housekeeping or hospitality experience preferred.
* Strong attention to detail and organizational skills.
* Ability to work independently and as part of a team.
* Physical ability to perform cleaning tasks and lift/carry supplies or equipment.
* Flexibility to work varied shifts, including weekends and holidays.
* Commitment to safety, sanitation, and guest service standards.
Benefits (Full-Time Associates Only):
* Competitive wages
* Medical, dental, and vision insurance
* Life insurance and short/long-term disability options
* 401(k) program with company match
* Tuition assistance
* Discounted room rates at Concord-managed hotels
* Training, development, and career advancement opportunities
Why Join Concord?
Concord Hospitality has a great work culture, and our associates are our greatest assets. We invest in our associates through training and development at all levels. Our "Associate First" culture supports growth, balance, and diversity.
Built on five cornerstones-Quality, Integrity, Community, Profitability, and FUN!-our associates proudly cheer:
"We Are Concord!"
We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.
$26k-33k yearly est. 34d ago
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Front Desk Clerk
Concord Hospitality 4.3
Concord Hospitality job in Chandler, AZ
Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
Role Responsibilities:
As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by:
* Assisting guests efficiently, courteously and professionally at all times.
* Maintain a high level of service and hospitality.
* Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner.
* Post guest charges, collect payments and follow all cash handling procedures as required by Concord.
* Handle guest mail and messages with respect to privacy and professionalism.
* Be knowledgeable of the hotel brand and various programs (travel programs, special offers).
* Be a great communicator to various departments and management on guest comments and concerns.
* Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance.
* Have full knowledge of hotel safety and emergency procedures.
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Starts at $22.95 (must have open availability, including weekends)
The Laundry Attendant is responsible for processing hotel and guest laundry, including pressing, sorting and folding. Laundry Attendants use commercial pressing and folding equipment and are responsible for programming and logging of their operations. Duties may include ironing sheets, pillow cases, table cloths, folding towels, sorting soiled linen, loading dryers and distributing linen to various storage areas within the hotel.
$31k-37k yearly est. 15d ago
Sales Representative
Wyndham Hotels & Resorts 4.4
Phoenix, AZ job
We Put the World on Vacation
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
In House Sales Representative
Conduct face-to-face presentations in our state-of-the-art sales centers located at one
of our award-winning resorts.
Find commonality with prospective and/or current owners.
Communicate the benefits of traveling with Wyndham Destinations.
Generate sales through initializing transactions and utilizing proper closing techniques.
Leads are prequalified and provided by the company.
Attend ongoing, advanced sales and career training.
Effectively present and deliver sales presentation in accordance with all company
policies, compliance standards and regulatory requirements while maintaining minimum
performance goals (80% time)
Attend all scheduled training sessions, department meetings, keep current on sales
information and materials, keep current on industry trends, and set and review
performance goals weekly, monthly and annually. (20%)
1 to 3 years of sales and/or marketing experience is preferred, not required. Must
maintain production standards.
High School Diploma or equivalent is required.
Initial Paid Training, covering our sales process, product knowledge, and the psychology
of the sale.
Needs to be able to overcome objections and perform within a short, luxury sales cycle.
Must be energetic, outgoing and tenacious.
General smart device skills
1 to 3 years of sales and/or marketing experience is preferred, not required
Job Summary
Establish commonality and build rapport with prospective and/or current owners. Articulate
the benefits of traveling with Wyndham Destinations. Demonstrate a positive attitude
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Legal and identify theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to *****************************, including the title and location of the position for which you are applying.
$33k-49k yearly est. Auto-Apply 4d ago
Director of Cafe Operations - Cavasson Eastside Cafe
Columbus Hospitality, LLC 3.5
Scottsdale, AZ job
Job Description
The Director of Cavasson Eastside Café Operations is responsible for overseeing the strategic, financial, and day‑to‑day operations of the Cafe. This role ensures exceptional guest experiences, operational efficiency, and strong financial performance. The Director provides leadership to the café manager, drives operational excellence, and leads initiatives to improve quality, efficiency, employee engagement, and profitability.
Key Responsibilities
Provide strategic direction and overall operational leadership for the café.
Ensure consistent execution of café standards, service procedures, and brand identity.
Develop, implement, and monitor standard operating procedures (SOPs).
Evaluates performance, compliance, and operational readiness.
Financial Management
Develop and manage annual budgets, forecasting, and financial goals.
Analyze café P&Ls, labor costs, food costs, and operational expenditures to drive profitability.
Implement cost‑control measures, waste reduction strategies, and labor optimization plans.
Drive Revenue Growth in Café Operations
Drive Growth in Private Catering Revenue
Team Leadership & Development
Lead, coach, and mentor café managers and supervisors to support operational success and career growth.
Support hiring, onboarding, and training initiatives to ensure high-performing teams.
Promote a positive, inclusive work culture focused on service, accountability, and growth.
Guest Experience
Champion a guest-first mindset to ensure exceptional service and hospitality.
Monitor guest feedback, respond to trends, and partner with leadership to enhance the overall experience.
Implement quality assurance programs and uphold health, safety, and sanitation standards.
Menu & Product Oversight
Collaborate with their culinary team to support menu development, seasonal launches, and product innovation.
Ensure cafés execute recipes, preparation standards, and presentation guidelines accurately.
Performance Management & Reporting
Track operational KPIs, provide insights, and present performance reports to leadership.
Identify operational gaps and lead improvement initiatives to increase efficiency and consistency.
Compliance & Safety
Ensure compliance with local, state, and federal food safety and labor regulations.
Oversee training on health, sanitation, safety, and emergency procedures.
Experience Qualification
Proven leadership experience in a senior management or director-level role.
Physical Requirements
Ability to stand, for extended periods of time, or move around café
Ability to lift up to 30 pounds as needed.
What We Offer:
Health benefits (for full-time employees).
401(k) with company match (for all employees).
A friendly, positive work environment
Opportunities for growth and development within the company.
Covered Employee Parking
Robust Team Member Travel Program
PTO (for full-time employees).
Early Pay Access
The Cavasson Eastside Café is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work-life balance and by providing development opportunities. We are proud to be a Drug-Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
$74k-118k yearly est. 1d ago
Valet Attendant (Part-Time)
Kimpton Hotels & Restaurants 4.4
Phoenix, AZ job
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
As the Valet Attendant, you'll be responsible for providing a memorable first and last impression to guests as they arrive and leave the hotel. When interacting with guests, you'll maintain a professional, friendly, and helpful attitude using the "Five Hospitality Standards" of eye contact, a smile, speak first, engage in polite conversation, and use the guest's surname. This position also involves assisting guests with their luggage and packages upon arrival and departure and for arranging transportation when necessary.
Some of your responsibilities include:
Greet all guests upon arrival.
Assist guests with luggage to their rooms promptly when checking in and upon checking out.
Hail taxicabs and answer questions.
Once in guest room, provide the guest with general hotel information.
Assist guests by taking luggage to the curb to meet their transportation.
Remove trash, papers, cans, bottles, cups, etc. in lobby area between housekeeping runs. Provide guests with general questions and assistance when Concierge is not available.
Be knowledgeable of the community and area in which the hotel is located to provide information on special events (sporting, theater, movies, entertainment, and restaurants) to guests.
Submit all lost and found articles accompanied by a report.
Function as a doorperson as needed.
Deliver faxes, messages, packages, flowers, wine, and other items to guests in their rooms.
Ensure that the "white zone" is kept free and clear for guest arrival and in the case of an emergency.
Notify guests by telephone of delivery of automobiles, packages, or arrival of visitors.
We all wear multiple hats here at Kimpton. You may need to take on responsibilities that are outside of this job post at times, as we all do.
What You Bring
High School Diploma is preferred.
1 year of experience in customer service or similar role.
Basic writing skills, professional communication skills.
Clean driving record.
Flexible schedule, able to work evenings, weekends, and holidays when needed.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
$31k-40k yearly est. 20h ago
IRD Runner (Part-Time)
Kimpton Hotels & Restaurants 4.4
Phoenix, AZ job
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
As a part of the in-room dining team, you'll be responsible for delivering orders accurately and in a timely manner. Make sure dishes move from kitchen to rooms in a coordinated and smooth manner. Ensure products are fresh and meet quality standards and follow the hotel's standards of service etiquette.
Some of your responsibilities include:
Be familiar with the proper use of room service carts, ticketing, and cash handling.
Review orders as they arrive and properly prepare the correct amount of silver, linens, and vases.
Check orders for presentation and completeness, cover and place in cart for delivery, with water and beverage added last.
Prepare and set up the dining area according to guest preferences.
Ensure the meal completion time is monitored; if meal delivery will be beyond 5 minutes of estimated times, guest is contacted, offered apologies and advised of new time.
Present guest check for signature; guest is thanked by name and asked to call when they would like the service removed. The guest check is turned into room service cashier afterwards.
Maintain work stations that are cleaned, stocked and organized.
Fill and clean salt and pepper shakers, clean spills, broken glass and debris promptly after incidents.
Pick up trays en route back to station and during slow periods.
Deposit dishes appropriately in the dish-room or specified area.
We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do.
What You Bring
You've got customer service experience within the hospitality industry.
You're an excellent communicator with phenomenal presentation skills.
You have adequate knowledge of food quality standards, food and wine presentation.
You are a highly motivated and flexible individual, with the ability to take initiative.
You have a flexible schedule, able to work evenings, weekends, and holidays when needed.
Food Handler Certification (if applicable)
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
$33k-39k yearly est. 20h ago
Executive Sous Chef (Full-Time)
Kimpton Hotels & Restaurants 4.4
Phoenix, AZ job
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
Work in collaboration with the Executive Chef in creating exciting, innovative, and delicious food. Participate in team leadership, communication, training, development, and problem resolution all the while providing fantastic service to our guests along the way!
Some of your responsibilities include:
Supervise the production of food at all stations, assist the cooks, and expedite food when needed.
Lead all aspects of the kitchen in the absence of the Executive Chef, tackle any issues that arise and seize control of any problematic situations, assist in the preparation and design of menu items.
Assist with any required paperwork, including forms, reports, and schedules in an organized and timely manner.
Interview and hire employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints and solve problems.
Identify developable staff, and provide necessary training as positions open.
Assist in filling open positions with qualified internal or external applicants.
Order, stock, and ensure that all products are received in the correct unit count and condition.
Maintain budgeted labor costs and assist in controlling overtime, track food costs as requested.
Ensure that food is produced on a timely basis.
Participate in service education through daily line-ups, quarterly menu meetings, and new staff training programs.
Assist the restaurant in meeting the financial targets while achieving the food quality service objectives.
Maintain a high level of cleanliness in the kitchen facilities by supervising the daily cleaning of the pantry, cooking line, prep kitchen, dish area, and walk-in.
What You Bring
Minimum of 2 years of previous Sous Chef experience in a high-volume, full service restaurant.
2 or 4 year degree in Culinary Arts or Hospitality Management is preferred.
Flexible schedule, able to work weekends, nights, mornings, and holidays when needed.
Food Handler Certification, Alcohol Awareness Certification (if applicable).
Passionate about various cooking methods, ingredients, equipment, and the industry's standard practices and trends.
Knowledge Microsoft Office Suite, restaurant POS system, inventory management and/or procurement software experience, payroll and timekeeping software, business & accounting software.
Able to read and follow recipes and standards, maintain health department regulations, food quality and company standards.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
$48k-69k yearly est. 20h ago
General Maintenance Engineer
Hyatt Hotels Corp 4.6
Phoenix, AZ job
A General Maintenance will be responsible primarily for general maintenance and repairs in guest rooms, meeting space, and front of the house areas. Guest room and public area entry-level preventative maintenance are included. A General Maintenance Engineer will also perform some repairs on mechanical, electrical, kitchen, and laundry equipment, requiring some skills and experience in these areas, as well as good communication skills.
View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.
$28k-35k yearly est. 26d ago
Community Marketing Agent
Wyndham Hotels & Resorts 4.4
Phoenix, AZ job
We Put the World on Vacation
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Job Summary
The Community Marketing Agent works with popular local attractions such as malls or
theme parks and attends events such as trade shows, festivals, and conferences to
connect with the public as a brand ambassador for Wyndham Destinations. In this salesbased
role, engages in face-to-face conversations with prospective customers and share
information about the vacation club experience. Invites and incentivizes guests to attend
award-winning vacation ownership presentations.
Essential Job Responsibilities
• Serves as the first point of contact and community brand ambassador in the Wyndham
Destinations experience
• Provides recommendations to tourists on various local events, restaurants and attractions.
• Represents the Wyndham Destinations brand in a professional manner at various
marketing locations.
• Greets, presents, pre-qualifies and incentivizes potential clients to attend a sales preview
of Wyndham Destination resorts
• Provides a welcoming, professional first impression of our company
• Maintains an accurate record of all transactions and customer logs
• Responsible for the collection and delivery of any deposits made by the
guest he/she personally invites
• Responsible for maintaining production at or above minimum performance standards
• All interactions are in-person and do not include telemarketing!
Requirements:
• 2-3 years of sales, brand ambassador and/or marketing experience is preferred
• Ability to overcome rejection and common objections
• Must be high energy and money motivated
• Must be energetic, outgoing, and tenacious
• High School Diploma or equivalent is required, College Degree is preferred
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Legal and identify theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to *****************************, including the title and location of the position for which you are applying.
$25k-34k yearly est. Auto-Apply 3d ago
Housekeeping Supervisor (Full-Time)
Kimpton Hotels & Restaurants 4.4
Phoenix, AZ job
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
As the Housekeeping Supervisor, you'll be responsible for inspecting and maintaining the cleanliness and physical condition of the hotel guest rooms, meeting rooms, hallways, and public areas. You'll maintain a positive and friendly attitude with all guests and other employees to act as the communicator and liaison between guests and cleaners.
Some of your responsibilities include:
Prepare inspection report with the status of all guest rooms at the beginning of the shift. This includes all guest requests, out of order rooms, and show rooms for the day.
Inspect all guest check-out rooms for cleanliness, appropriate guest amenities, and the correct working condition of room equipment.
Report any substandard conditions or damage of the guest room to the Housekeeping department.
Evaluate room cleaners on their job performance according to the hotel standards. When necessary, take appropriate action (retraining, etc.) to ensure they are performing at a high quality level.
Notify Front Desk of all vacant and clean rooms, completion of guest requests, and room status discrepancies.
The Front Desk will give you all room moves, late check-outs, and additional guest requests for appropriate follow-up action.
Answer the department telephone using friendly telephone etiquette.
You'll help guests with special requests, information, and status of Lost & Found items.
Check the hotel's PMS computer for information concerning room status and to enter updated room status.
Collect, log, and secure all lost and found items in a locked cabinet, room cleaners' assignment sheets, secure floor keys and office, lock office door.
Confirm the work schedule for the following day with room cleaners.
Complete a written report of all room statuses for the Front Desk.
File all daily reports in the file cabinet.
What You Bring
High School Diploma is preferred.
1 year of experience in customer service or similar role.
Housekeeping supervisory or related job experience is preferred.
Flexible schedule, able to work mornings, nights, holidays and weekends when needed.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
$34k-45k yearly est. 20h ago
IH Marketing Greeter
Wyndham Hotels & Resorts 4.4
Phoenix, AZ job
We Put the World on Vacation
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Job Summary:
- Greet and serve resort guests during their stay by making it easier and more enjoyable to arrive, check-in and stay at the property.
- Ensures proper handling of guest's luggage while maintaining a professional appearance and cordial attitude towards all guests and employees.
- Provides services to the guest personally or refers requests to the appropriate department manager.
- May answer inquiries pertaining to the resort's amenities, services, policies, area attractions, dining, entertainment and directions.
- High School diploma or equivalent.
- At least one year of customer service experience.
- Must maintain a professional appearance and a cordial attitude towards all guests and staff.
- Able to handle the stress of high customer demand in a hospitality environment.
- Must be people oriented and able to work independently or
with others as needed.
- Must be able to easily and frequently change from one activity to another.
- Ability to lift up to 50 pounds.
WD is a drug-free workplace and may require a background check and drug test prior to employment.
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Legal and identify theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to *****************************, including the title and location of the position for which you are applying.
$28k-34k yearly est. Auto-Apply 28d ago
VP of Sales and Marketing - Phoenix, AZ
Wyndham Hotels & Resorts 4.4
Phoenix, AZ job
We Put the World on Vacation
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
We Put the World on Vacation
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
We are currently seeking an energetic, proven, and results driven Vice President in Phoenix, Arizona. You will lead the Team by initiating key sales strategies to ensure sustained development and growth of this site. Managing and leading a team of high performing sales professionals, you will have a strong leadership background, maximizing potential of the entire team.
Your exceptional business acumen, strong strategic planning, and analytical skills are highly desirable. An in-depth knowledge of vacation ownership sales is a must. As a member of the Executive Team, you will display high levels of integrity, innovation, and leadership at all times while leading by example.
Responsibilities:
Create a positive work environment in the area of sales by maintaining the highest level of ethics and integrity consistent with applicable regulatory standards and Travel and Leisure values.
Ensure the highest level of customer service to current and prospective owners in order to maintain a positive brand image and company reputation.
Identify areas of process improvement and leverage best practices by working with appropriate corporate resources as necessary.
Ensure administrative functions and duties are assigned and completed according to Travel and Leisure standards, including timekeeping, contracts, and personnel action forms.
Maintain the highest quality of staff through effective recruiting, hiring, retention, coaching, succession planning, and training.
Effectively manage and deliver required sales targets within the sales teams.
Train, evaluate and monitor employee performance goals.
Adhere to and administer Travel and Leisure's sales policies and guidelines by representing the company in an ethical, moral and professional manner.
Keep current on and support marketing strategies.
Available throughout the day (open door).
Frequently meet with each of the team leaders and staff to review targets and areas of focus.
Responsible for insuring sales compliance guidelines are followed at all times
Qualifications:
President's Club Honoree or comparable achievement with another vacation ownership brand
Proven sales management skills
Mastery of all programs sold and serviced by Travel and Leisure
Proven leadership skills and an energetic ability to motivate others
Possess superb interpersonal skills when interacting with clients, senior management and sales personnel.
State of Arizona Real Estate License or ability to obtain within specified time period.
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program
Compensation
Generally starting at $118,000 - $118,000 per year plus commissions and bonuses. The actual salary rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to *****************************, including the title and location of the position for which you are applying.
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Legal and identify theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to *****************************, including the title and location of the position for which you are applying.
$118k-118k yearly Auto-Apply 2d ago
Banquet Server (Part-Time)
Kimpton Hotels & Restaurants 4.4
Phoenix, AZ job
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
Do you love banquets and catering? In this role, you'll provide timely and courteous service to all banquet guests, encouraging the guest to return again and facilitate outstanding banquet experiences. You'll serve food and beverages at banquet functions in a timely manner in a dynamic team-focused environment!
Some of your responsibilities include:
Provide guests with excellent customer service, and accommodate any needs for reasonable special requests.
Bus and set tables, including condiments as needed.
Prepare room for events (set table cloths, dishes, silverware as needed).
Serve guests food and drinks during events as required.
Be able to answer questions related to buffet or menu.
Lead yourself based on the details and support given from Banquet Captain, Lead Server or Banquet Manager.
Other duties may be assigned by supervisor.
What You Bring
Previous food & beverage, hospitality, restaurant, banquets or hotel experience is required.
Strong knowledge of food and wine.
Ability to get along with staff and guests.
Passion for creating ridiculously personable experiences!
Flexible schedule, able to work evenings, weekends and holidays.
Food Handler Certificate (if applicable)
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
$29k-43k yearly est. 20h ago
Bellman/Valet (Full-Time/Seasonal)
Hyatt Hotels Corp 4.6
Scottsdale, AZ job
* Starts at $15 plus tips* This is a Full-Time Seasonal role through May 2026. At Andaz Scottsdale Resort & Bungalows we don't do the desert southwest like everyone else. We stick out on purpose - through design, creative partnerships, and colorful details. Independent and free-thinking, we believe the pursuit of skill and knowledge is a lifelong engagement; our goals are to enrich and add dimension to the lives of our guests. Are you a finder, not a follower? Someone who believes that empathy, artistry, and exploration should play a role in every workplace? We'd love to talk to you about joining the Andaz Scottsdale team.
We are seeking a positive, service-oriented, energetic and self-motivated Bell Attendant/Valet. Our bell attendants work alongside our front desk hosts to make the guest's arrival experience the best it can be. Along with valeting vehicles, our bellman are also responsible for driving our house-car and may transport guests in the golf cart, when needed.
Responsibilities include, but are not limited to:
* Greet guests upon arrival
* Help guests with luggage and/or other items
* Drive house-car to nearby locations when available upon guest request
* Make sure front drive is presentable, and be able to Valet cars when needed
* Help stock waters in valet and front desk fridges
Our values: Respect | Integrity | Humility | Empathy | Creativity | Fun
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$20k-30k yearly est. 4d ago
Guest Service Attendant (Guest Requests & Bell Services)
Hyatt Hotels Corp 4.6
Phoenix, AZ job
Starting Rate: $15.50/hour plus tips Full-Time role (up to 40 hours/week) The Role (includes, but not limited to): * Respond promptly to guest requests and service needs * Assist with luggage upon guest arrival, departure, and room moves * Deliver amenities, packages, and items to guest rooms
* Provide friendly, professional service and basic resort information
* Work collaboratively with Front Desk, Housekeeping, and other departments
* Maintain cleanliness and organization of service and storage areas
Guest Request Attendants must have Full-Time/Open availability and be able to work a flexible schedule, including weekends and holidays, when needed.
The Hotel
A member of Historic Hotels of America, Royal Palms Resort and Spa is a AAA Four Diamond resort located at the foot of majestic Camelback Mountain. Combining the graciousness and sophistication of a Mediterranean villa with the intimacy and privacy of a secluded retreat, Royal Palms offers 119 custom-appointed guestrooms, regal Spanish Colonial architecture, more than 20,000 square feet of estate-like meeting space, Tuscan-style gardens, exquisite tapestries, various antique décor, and stone fireplaces throughout. Designed around the original 1930s historic private mansion, Royal Palms is home to the award-winning T. Cook's restaurant, the Mix Up Bar, Forbes Four Star Alvadora Spa, a Mother-of-Pearl-tiled swimming pool with private cabanas.
$15.5 hourly 11d ago
Owner Onboarding Representative
Wyndham Hotels & Resorts 4.4
Phoenix, AZ job
We Put the World on Vacation
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Job Summary
The Owner Onboarding Representative serves as a catalyst for the owner onboarding experience. The OO Representative works to deliver sales document presentations for new and existing owner purchases as well as provides customer support through onsite education and services for club products, follow up process and site customer contact. The OO Representative also provides feedback to OO Manager from document closing and sales presentation observations to identifying training opportunities. The OO Representative will balance proactive efforts with owners as well as reactive work to ensure owner satisfaction with purchases and ensuring quality service standards, goals, and objectives are met consistently. The OO Representative works with OOM to provide training for sales that will help meet and improve on rescission and compliance goals.
Essential Job Responsibilities
Responsibilities include, but are not limited to:
Review and Complete legal and sales related documents with owners following established process/guidelines (50% time)
Provide Owner Education to owners through topic curriculum in a private one on one setting or group education sessions on all aspects of the club products and offer guidance in maximizing their vacation ownership. These sessions can aid in post-sale customer service for sales retention and compliance (25% of time)
Identify and communicate patterns, trends, training opportunities and compliance concerns to OO Manager (10% of time)
Provide training for the sales team in product knowledge, sales document content, and sales compliance as needed (5% of time)
Coordinates the logistics and reporting functions for all educational events & materials, collaborates with in house marketing, sales and resort team to optimize educational session attendance (5% of time)
Other site duties as assigned by OO Manager (5% time)
Travel Requirements
Less than 5% for Corporate and or BU Meetings
Minimum Requirements and Qualifications
Education
Bachelor Degree or equivalent combination of education and directly related experience
Arizona Real Estate License
Knowledge and Skills
Ability to prioritize and organize tasks
Ability to influence
Excellent verbal and written communication and interpersonal skills
Ability to manage concurrent assignments in an effective and efficient manner
Strong conflict management skills
Expert Contract Standards Expertise preferred
TNL product knowledge expertise preferred
Technical Skills
TNL Product Knowledge, Workday courses, Sales Training relative to Owner Onboarding
Job Experience
1+ years Wyndham sales experience preferred
1 year previous customer service experience
Experience equivalent to the education requirement may be accepted in lieu of the education requirement.
Complexity
Level of decision making authority:
Works within guidelines established by OO Director and OO Manager
Level of autonomy:
A high level of autonomy to complete job tasks to achieve retention and compliance goals with minimal supervision.
Impact of incumbent's decisions on the organization:
Retention achievement adds revenue. Owner Onboarding provides a vehicle of focus to attain this objective. 10% retention on $1,000,000 in sales = $100,000 saved revenue.
Supervisory Responsibility:
N/A
Scope/Financial Responsibility:
Increase overall site retention and decrease overall sales compliance issues that can lead to reversal of money or missed budgets for selling location
Directly impact the results of the sales location through best practices for retention
Directly impact the results of the site OO Team for retention and compliance
Driving improvements to the following business metrics (Rescission Rates,
Sales Compliance, Net Sales, NPS/OE Scores)
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Legal and identify theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to *****************************, including the title and location of the position for which you are applying.
$51k-83k yearly est. Auto-Apply 28d ago
Line Cook Saturday and Sunday AM and PM Shifts Available
Concord Hospitality Brand 4.3
Concord Hospitality Brand job in Chandler, AZ
This is a great opportunity to bring your culinary skills to one of North America's fastest-growing hospitality companies-Concord Hospitality Enterprises. As a Hotel Line Cook, you will tempt the palettes of our guests with your attention to detail in presentation, quality, and safe serving temperatures.
Responsibilities:
• Prepare food of consistent quality by following brand recipe cards.
• Properly document all food containers and adhere to rotation standards per SOP.
• Practice safety standards at all times to maintain a safe work environment.
• Report to work in a clean uniform, on time, and ready to serve.
• Cook orders with attention to guest requests and special needs in a positive manner.
• Be proactive with ordering, pars, food preparation, and equipment upkeep to eliminate service obstacles.
Qualifications:
• Prior culinary or kitchen experience preferred.
• Strong knowledge of food safety and sanitation standards.
• Ability to work efficiently in a fast-paced environment.
• Excellent organizational and communication skills.
• Flexibility to work varied shifts, including weekends and holidays.
• Commitment to guest satisfaction and teamwork.
Benefits (Full-Time Associates Only):
• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) program with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities
Why Join Concord?
Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond.
We value work-life balance, diversity, and a commitment to providing the best customer service and quality accommodations in every market we serve. Built on five cornerstones-Quality, Integrity, Community, Profitability, and FUN!-our associates proudly cheer:
“We Are Concord!”
We support diversity and inclusion through our mission to be a Great Place to Work for All.
$32k-40k yearly est. 5d ago
Overnight Guest Service Agent (Part-Time)
Kimpton Hotels & Restaurants 4.4
Phoenix, AZ job
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
The Guest Service Agent (Overnight) is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
Some of your responsibilities include:
Review arrivals noting special requests, blocking rooms as needed.
Check in and out hotel guests in a confident, professional and friendly manner.
Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift.
Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
Follow established key control policy.
Ensure proper credit policies are followed.
Submit all lost & found articles accompanied by a completed lost & found report.
Familiar with all fire and emergency procedures.
Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
Verify credit limit report.
Monitor room availability throughout shift.
Review daily the selling status of the hotel using yield management system.
Attend department meeting once a month.
Able to communicate via telephone and/or radio with other departments.
What You Bring
Previous experience in a Front Desk or customer-facing role is helpful!
High school diploma or general education degree (GED) required.
Knowledgeable of immediate area, services, attractions, and events.
Flexible schedule, able to work overnights, weekends and holidays.
Work well under pressure, taking care of many arrivals and departures within a short period of time.
Familiar with hotel systems and operations, and the ability to enter in information accurately is helpful!
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
$29k-35k yearly est. 20h ago
IRD Runner (Part-Time) - Blue Hound Kitchen & Cocktails
Kimpton Hotels & Restaurants 4.4
Phoenix, AZ job
**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
**How We're Different**
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
**What You'll Do**
As a part of the in-room dining team, you'll be responsible for delivering orders accurately and in a timely manner. Make sure dishes move from kitchen to rooms in a coordinated and smooth manner. Ensure products are fresh and meet quality standards and follow the hotel's standards of service etiquette.
**Some of your responsibilities include:**
+ Be familiar with the proper use of room service carts, ticketing, and cash handling.
+ Review orders as they arrive and properly prepare the correct amount of silver, linens, and vases.
+ Check orders for presentation and completeness, cover and place in cart for delivery, with water and beverage added last.
+ Prepare and set up the dining area according to guest preferences.
+ Ensure the meal completion time is monitored; if meal delivery will be beyond 5 minutes of estimated times, guest is contacted, offered apologies and advised of new time.
+ Present guest check for signature; guest is thanked by name and asked to call when they would like the service removed. The guest check is turned into room service cashier afterwards.
+ Maintain work stations that are cleaned, stocked and organized.
+ Fill and clean salt and pepper shakers, clean spills, broken glass and debris promptly after incidents.
+ Pick up trays en route back to station and during slow periods.
+ Deposit dishes appropriately in the dish-room or specified area.
+ We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do.
**What You Bring**
+ You've got customer service experience within the hospitality industry.
+ You're an excellent communicator with phenomenal presentation skills.
+ You have adequate knowledge of food quality standards, food and wine presentation.
+ You are a highly motivated and flexible individual, with the ability to take initiative.
+ You have a flexible schedule, able to work evenings, weekends, and holidays when needed.
+ Food Handler Certification (if applicable)
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** .
**Be Yourself. Lead Yourself. Make it Count.**