Concord Hospitality jobs in Jacksonville, FL

We are hiring an experienced Front Office Manager! The Front Office Manager is responsible for the success of the front desk, for ensuring guest satisfaction and product quality standards are met, and for managing all areas of the hotel according to Brand standards to achieve a friendly atmosphere of superior guest service and product quality. Displays exemplary performance for staff to follow. Responsibilities: * PEP experience HIGHLY preferred. Previous people management experience a must. MUST have open availabliity including nights, weekends and holidays. Overnights may be needed in light of business demands and staffing. Maintains guest service as the driving philosophy of the hotel. * Is committed to making every guest satisfied. * Ensures all hotel staff, including new hires, know all components of guest services and are trained to meet standards. * Develops added value customer service programs. * Empowers hotel staff to deliver guest service by encouraging and rewarding responsive guest assistance. * Acts as manager on duty for hotel and manages front desk operations. * Ensures front desk staff is trained in all front desk operations, including check-in/check-out procedures, telephone procedures, hotel amenities and computer systems. * Leads and assists in Revenue Management functions as requested. Actively participates in conference calls with Corporate Management and any calls with brand revenue management centers * Produce accurate financial reports on time. * Works with the Sales Manager / DOS to generate new business ideas to increase sales, set up rate codes and input rooming lists. * Manages human resources functions, including recruiting, selection, orientation, training, performance planning and evaluation, pay and reward programs to maintain a qualified front desk work force. * Ensures all hotel employees know hotel objectives. * Ensures personnel files are accurate and comply with both local and federal laws and regulations. * Administers personnel policies fairly and consistently. * Resolves employee grievances in a fair and timely manner. * Helps develop management talent by acting as a mentor for direct reports. * Monitors and maintains acceptable turnover levels. * Knows local health and safety codes and regulations that apply to the hotel. * Understands and follows policies and procedures for the hotel's key control system and ensures others follow them. * Maintains physical product standards by managing preventive maintenance programs and by scheduling deep-cleaning activities. * Has acceptable property quality audits. * Periodically inspect rooms, building exterior, parking lot, etc. As a Concord Leader, * You inspire greatness in your team. * Encourage and support team members to reach their full potential. * Create an environment that is a Great Place to Work for All! * Lead with integrity, transparency, respect, and professionalism. * Care for your team and their families! Benefits We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. This position is eligible for a performance-based bonus, contingent upon the successful attainment of established objectives and eligibility. Why Concord? Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace. Salary Range: $52,656 to $65,820

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Associate Director of Events hires, trains, manages and coaches approximately three to ten Event Planning/Event Sales Managers. Primary responsibility is to service group business and sell local events. This position is the second in command in the Event department. This person is assigned specific administrative responsibilities that should include supervisory duties over part of the Event department, usually Event Concierge, Administrative Assistants or Trainees. This position will typically be required to carry and achieve a quota and service groups. Company benefits include, but are not limited to: * Medical, Prescription, Dental, and Vision Insurance (after 30 days) * 401(k) with Company Match * Free & Discounted Room Rates * Paid Vacation, Sick Days, New Child leave * Free Meal * Global Career Opportunities & Growth * Tuition Reimbursement * Employee Stock Purchase Plan * Great Company Culture!

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. The Food and Beverage Supervisor will maintain safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems. Maintain daily operations by enforcing and ensuring compliance with policies and standard operating procedures; enforcing and guiding production, productivity, quality, and guest-service standards; assist in determining and implementing system improvement Assist with restaurant financial objectives by adhering to annual forecasts and budgets; analyzing variances; initiating corrective actions; monitoring financial controls; assist with the development and implementation of strategies to increase average meal checks. Assist with selection, training and development of all Outlet team members. Assist in other restaurant and recreation outlets with day-to-day operational support and leadership as needed. **Benefits include:** With enriching work comes amazing rewards! Just some of our colleague benefits include: · Medical, Prescription, Dental, and Vision Insurance (after 30 days) · 401(k) with Company Match · Free & Discounted Room Rates · Paid Vacation, Sick Days, New Child leave · Free Meal · Global Career Opportunities & Growth · Tuition Reimbursement · Employee Stock Purchase Plan · Great Company Culture! **Qualifications:** · A true desire to satisfy the needs of others in a fast paced environment. · Refined verbal and written communication skills · Proven Leadership skills · One or more years of previous Food and Beverage experience · Ability to stand for long periods of time. · Must be able to work weekends and holidays **Primary Location:** US-FL-Jacksonville **Organization:** Hyatt Regency Jacksonville **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Bars/Restaurants/Outlets **Req ID:** JAC002744 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

A Building Maintenance Technician will be responsible primarily for general maintenance and repairs in guest rooms, meeting space, and front of the house areas. Guest room and public area entry-level preventative maintenance are included. A Building Maintenance Technician will also perform some repairs on mechanical, electrical, kitchen, and laundry equipment, requiring some skills and experience in these areas, as well as good communication skills. Strong troubleshooting skills (electricity, plumbing, etc.) Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Company benefits include, but are not limited to: + Medical, Prescription, Dental, and Vision Insurance (after 30 days) + 401(k) with Company Match + Free & Discounted Room Rates + Paid Vacation, Sick Days, New Child leave + Complimentary Meal in our Colleague Dining Room + Global Career Opportunities & Growth + Tuition Reimbursement + Employee Stock Purchase Plan View our Virtual Reality Experience (************************************************************* to spend a 'day in the life' of a hospitality professional at a full-service hotel. **Qualifications:** + A minimum of 2 years building maintenance experience is required, with hotel experience preferred. + Good customer skills are also required. + A true desire to satisfy the needs of others in a fast-paced environment. + Candidate must have open availability and be able to work mornings, evenings, weekends and holidays. + Must have good communication skills. + Must be able to bend, stoop and climb. + Must have physical stamina to lift, push and pull moderate amounts of weight on a consistent basis. **Primary Location:** US-FL-Jacksonville **Organization:** Hyatt Regency Jacksonville **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Engineering/Facility Maintenance **Req ID:** JAC002741 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

We are hiring an Executive Meeting Manager! Responsibilities: * Provide the highest levels of customer service to internal partners and external clients at all times. Deliver a successful experience for the planner and attendees with the goal of garnering both repeat and referral business. * Respond in a quick, timely, and professional manner to all internal partners and external customers, and deliver clear and concise communiqué that is representative of Concord Hospitality via all avenues of communication. * Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details: Track, detail, and communicate the particulars of each assigned event and group -- including but not limited to -- room blocks, meeting space, special concessions, group history and other reports, cut-off and other key dates, contract clauses, group resumes, event orders and BEO's, billing details, and other integral aspects of groups and events. * Gain knowledge of hotel's food and beverage products, pricing and presentation, and learn about the hotel's function space, audio visual, and any other details related to event success. * Demonstrate excellent time management, self-motivation, and organizationally savvy with a keen focus on details. * Complete Accounting logs and reports * Responsible for hotel Accounts Receivable collections and records * Be one of the first points of contact for incoming sales calls, and respond in a quick, timely, and professional manner to all internal partners and external customers. * Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail. * Work diligently to complete assigned tasks and responsibilities (i.e. including but not limited to assisting with or the management of room blocks, select reporting, client notification of key dates such as cut-off or payment schedule deadlines, group resumes, event orders and BEO's, billing details, and other integral administrative aspects of the booking or execution of groups and events). * Complete or assist with various aspects of pre-event, main event, and post-event details: Track, detail, and communicate with internal partners and external clients about the particulars of each assigned event and group. * Learn and use digital sales systems and conceptual sales processes (i.e. Delphi, CI/TY, PMS, sales call process, etc.) and understand the hotel's sales strategies (i.e. rates, fees, budgeted goals, etc.). Implement these tools and resources in order to accomplish individual and team goals and efficiently complete job duties. * Prepare for, participate in, and report out at all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position. * Endeavor to work in a unified and collaborative way -- one that fosters team work -- and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and achieve the team's overall goals. * Own your career development and be an advocate for training and job opportunities that will allow you to continue to hone and develop your talents, skills, creativity, and personal and professional growth. * Consistently attain sales activity goals and individual revenue goals including -- but not limited to -- proactive and reactive calls, tours and appointments required for this position, as outlined by Concord and your supervisor (if applicable). * Carry out any reasonable requests made by Management and seek to comply with company's policies and procedures. * Sell and manage social and corporate catering events, including guest rooms, banquet food & beverage, and upselling contracted groups. * Negotiate contracts, suggest menus, and coordinate room setups according to policy and client needs. * Collaborate with hotel departments to ensure flawless event execution and guest satisfaction. * Generate new business through solicitation, networking, and follow-up with past clients. * Finalize and distribute Banquet Event Orders (BEOs) and maintain accurate event records. * Lead pre-event, on-site, and post-event communications to ensure service excellence. * Monitor budgets, sales quotas, and revenue opportunities; implement strategies to increase catering revenue during low-demand periods. * Conduct site tours for prospective clients and facilitate client meetings as needed. * Train, delegate, and guide staff to ensure smooth operation of events and service standards. Benefits: We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- "We Are Concord!" We support diversity and inclusion through our mission to be a "Great Place to Work for All." Salary would be $43,517-$54,395 depending on experience. (Overtime eligible, paid hourly)

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. This position reports to the hotel Rooms Director. The Executive Housekeeper is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include staff training, inter- department communications, and staff scheduling. The Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members. Duties include: + Responsible for short and long term planning and the management of the hotel's housekeeping operations + Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans + Solid understanding of housekeeping and laundry supplies and pars + Teach employees importance of, and how to greet guests and courteously solve guest requests + See that inspection program is consistently maintained + Assure all safety and security policies and procedures are followed + Work closely with all other Departments + Inspect some rooms daily + Experience purchasing linens and housekeeping supplies + Current on latest housekeeping and laundry technology + Work closely with vendors to assure proper pricing, delivery, and maintenance + Experience teaching, supervising, and mentoring multilingual and multicultural staff + Ensure OSHA and ADA policies are adhered to + Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful + Insures proper staffing levels for customer service goals + Coach and counsel employees to reflect Hyatt service standards and procedures **Qualifications:** + Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds. + 4 years or more of progressive hotel Rooms Management experience (typically with Hyatt). + With opening hotels, previous hotel pre-opening experience preferred + Service oriented style with professional presentations skills + Hotel/Hospitality degree an asset + Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line + Clear concise written and verbal communication skills in English + Must be proficient in Microsoft Word and Excel + Must have excellent organizational, interpersonal and administrative skills **Primary Location:** US-FL-Jacksonville **Organization:** Hyatt Regency Jacksonville **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Housekeeping/Laundry **Req ID:** JAC002740 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

We are hiring a Sales Coordinator. Our Sales Coordinators are important to the hotel's success because they are a direct link between the front desk and our sales team. As the sales coordinator you are assisting our incoming reservation calls for groups and meetings, as well as assisting the sales team with contracts, room blocks and communication with the rest of the hotel team to assure our guests and corporate clients receive exactly what we promised! And because Concord believes in promotion from within, many of our sales coordinators today become tomorrow's sales managers and future Director of Sales! Key Role Responsibilities: Be one of the first points of contact for incoming sales calls, and respond in a quick, timely, and professional manner to all internal partners and external customers. Endeavor to deliver clear and concise communiqué that is representative of Concord Hospitality via all avenues of communication. Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail. Work diligently to complete assigned tasks and responsibilities (i.e. including but not limited to assisting with or the management of room blocks, select reporting, client notification of key dates such as cut-off or payment schedule deadlines, group resumes, event orders and BEO's, billing details, and other integral administrative aspects of the booking or execution of groups and events). Complete or assist with various aspects of pre-event, main event, and post-event details: Track, detail, and communicate with internal partners and external clients about the particulars of each assigned event and group. As needed, gain knowledge of hotel's food and beverage products, pricing, presentation, and learn about the hotel's function space, audio visual, and any other details related to group and event success. Learn and use digital sales systems and conceptual sales processes (i.e. Delphi, CI/TY, PMS, sales call process, etc.) and understand the hotel's sales strategies (i.e. rates, fees, budgeted goals, etc.). Implement these tools and resources in order to accomplish individual and team goals and efficiently complete job duties. Prepared for, participate in, and report out at all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position. Endeavor to work in a unified and collaborative way -- one that fosters team work -- and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and achieve the team's overall goals. Own your career development and be an advocate for training and job opportunities that will allow you to continue to hone and develop your talents, skills, creativity, and personal and professional growth. Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. We provide Revenue Management and Digital Marketing support as well as amazing training, growth opportunities and excellent leadership. Our sales coordinators can enhance their earnings using our Business Referral Incentive Plan rewarding you for business discovered for our other Concord properties! Our company is huge proponents of training and development including our signature sales training - DST "Dynamic Sales Training" which all sales managers and Director of Sales attend in their first year in the company. Why Concord? Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Concord's associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace. Wage: $17-$19 per hour PLUS Bonus potential

Why us? One Ocean Resort & Spa is entering an exciting new era, with a complete revitalization and rebrand set to debut as Dune House in Spring 2026. Nestled on the shores of Atlantic Beach, our resort is undergoing a bold transformation that includes elevated guest experiences, refreshed design, and a reimagined brand identity. As we prepare for this relaunch, we're investing in expanded digital strategies, dynamic partnerships, and creative ways to connect with both travelers and the local community. This is a rare opportunity to be part of a landmark moment for a beloved destination, backed by a supportive leadership team and a shared vision to create something truly exceptional. We're looking for a innovative, strategic marketing professional to lead us through this transformative journey and help bring the new Dune House brand to life. Job Overview The Director of Marketing serves as the chief brand architect for the property, including food & beverage outlets, responsible for developing and executing comprehensive marketing strategies that drive revenue and create distinctive guest experiences. Oversees all marketing initiatives including brand development, digital marketing, social media, public relations, partnerships, experiential programming, and creative production. Coordinates with agencies and property teams to ensure brand consistency across all touchpoints and revenue is maximized. The ideal candidate demonstrates passion for brand building and hospitality with the ability to think strategically while executing tactically across all marketing disciplines. Responsibilities ESSENTIAL RESPONSIBILITIES Develop and maintain the property's brand positioning, identity, and voice across all channels and guest touchpoints Create and enforce brand standards for all marketing communications, ensuring consistency in messaging and visual identity across operations, F&B, and sales Develop and execute annual marketing plans and budgets aligned with revenue goals, business objectives and KPI's Oversee online presence with emphasis on creating unique and engaging content for property & F&B website, social media channels, and third-party sites Direct and manage all digital marketing initiatives including SEO, SEM, email campaigns, content marketing, and paid media Manage relationships with digital marketing, PR, and creative agencies; provide strategic direction and hold agencies accountable to performance metrics Oversee social media strategy and management across all platforms; manage social media team members or agencies to ensure consistent, engaging content Develop and execute PR strategy to generate media coverage and build brand awareness in key markets Manage PR agencies and oversee all press releases and communications ensuring alignment with brand voice Cultivate relationships with media, influencers, and key stakeholders; coordinate media visits and press events Identify, negotiate, and manage strategic partnerships with local businesses, organizations, and brands that enhance property positioning Develop and execute experiential activations, pop-ups, and branded events in collaboration with F&B and operations teams Create innovative revenue-generating packages that showcase property's unique offerings across rooms, F&B, and experiences Design marketing collateral, advertisements, promotional materials, and digital assets using Adobe Creative Suite Manage photography and video shoots including vendor selection, creative direction, and asset organization Develop compelling copy for all marketing channels that reflects brand voice and drives bookings Partner with sales team to develop targeted campaigns, packages, and promotional offers for group, catering, and transient business Create sales collateral and presentations that support the sales process Utilize Google Analytics, CMS platforms, and reporting tools to drive improved content and marketing decisions Establish KPIs and track campaign performance; provide regular reporting on marketing effectiveness and ROI Hire, train, and manage marketing team members; provide ongoing coaching and professional development OTHER RESPONSIBILITIES All other duties as assigned, requested or deemed necessary by management. SUPERVISORY DUTIES 2-5 associates BEHAVIORAL FOCUS At Sage, we pride ourselves on the behaviors that build our culture and help associates perform in their positions. We value integrity, performance, team spirit, growth, delivering extraordinary guest experiences, and engaging in our communities. We have also outlined specific competencies that contribute to success at Sage. Please review our competency models to understand the behaviors expected of different levels in the organization (you may find these models in our learning management system). Qualifications Education/Formal Training A four-year college degree or equivalent education/experience Experience Required to have a minimum of 4+ years of experience in a marketing position. Hospitality experience preferred. Knowledge/Skills Deep understanding of integrated marketing strategy across digital, social, PR, partnerships, and experiential channels Proficiency in Adobe Creative Suite and Canva Strong visual sensibility and design aesthetic Strategic thinking with ability to translate business objectives into marketing initiatives Strong analytical skills with comfort interpreting data and making data-driven decisions Budget management and financial planning capabilities Exceptional written and verbal communication skills Strong interpersonal skills with ability to influence and collaborate across all levels of the organization Proven leadership and team development capabilities Ability to manage multiple priorities and projects simultaneously in a fast-paced environment Excellent attention to detail and organizational skills Professional appearance and manner Passionate about hospitality, guest experience, and brand building Self-motivated with entrepreneurial spirit Work Environment This role is on property with a varied schedule; evenings/weekends/holidays as business demands. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs. Benefits ▪ Medical, dental, & vision insurance ▪ Health savings and flexible spending accounts ▪ Basic Life and AD&D insurance ▪ Company-paid short-term disability ▪ Paid time off for vacation, sick time, and holidays ▪ Employee assistance program ▪ Tuition Reimbursement ▪ Great discounts on Hotels, Restaurants, and much more.

As a Front Desk Receptionist at Concord Hospitality, you will be the first point of contact for guests and visitors, creating a welcoming and professional environment. Your cheerful demeanor, organizational skills, and commitment to service will ensure smooth daily operations and a positive experience for all who interact with our team. Responsibilities * Greet and direct visitors with a warm, friendly, and professional attitude * Answer telephones, direct calls, and take/retrieve messages for team members * Provide callers with accurate company information including address, directions, and services * Receive, sort, and forward incoming mail; coordinate express mail services (FedEx, UPS, etc.) * Maintain mail room and storage areas in an orderly and safe condition * Order, receive, stock, and distribute office supplies; manage office equipment and assist associates with usage * Perform clerical duties such as photocopying, faxing, filing, and collating * Provide administrative support to department leaders and assist with meetings and trainings * Stock break rooms with supplies, maintain tidiness, and manage dishwashing tasks * Publish weekly OnCue updates and assist with catering orders for meetings * Follow safety and security procedures and adhere to Concord Operating Procedures Qualifications * High school diploma or equivalent preferred * Prior receptionist or administrative experience is a plus * Strong interpersonal and communication skills * Ability to multitask and remain professional in a fast-paced environment * Detail-oriented with strong organizational skills * Proficiency in basic office equipment and computer applications * Positive attitude, reliability, and commitment to teamwork Benefits (Full-Time Associates Only) * Competitive wages * Medical, dental, and vision insurance * Life insurance and short/long-term disability options * 401(k) program with company match * Tuition assistance * Discounted room rates at Concord-managed hotels * Training, development, and career advancement opportunities Why Join Concord? At Concord Hospitality, we invest in our associates through training and development at all levels. Our "Associate First" culture supports growth, balance, and diversity. We are built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN! Our associates proudly cheer: "We Are Concord!" We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

We are hiring an Engineering Supervisor! Join one of North America's fastest-growing hospitality companies, Concord Hospitality Enterprises, as an Engineer Supervisor. This role offers the opportunity to apply your expertise in property engineering, leadership, and maintenance to make a significant impact on a high-traffic property. Must be available to work any shift, including AM, PM, Weekends and Holidays, in additional be available all days of the week. Role Summary: * Maintain the entire hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, and related equipment in accordance with energy conservation and preventative maintenance programs. Ensure the upkeep of guest areas to maintain an attractive hotel. Responsible for safeguarding of hotel property, asset, guests, visitors, and associates. Responsibilities: * Provide the highest quality of service to the customer at all times; set example for all hotel associates. * Conduct walk-throughs and visually assess the safe and efficient maintenance and operation of the physical structure(s) of the hotel, all mechanical, electrical, HVAC systems and any other related equipment. * Verify completion of all routine maintenance on public spaces, meeting rooms, ballrooms, outlets, back of the house spaces, and grounds. * Verify completion of all repairs, replacement, and renovation projects to offices and employee work areas. * Assist in hiring, training, supervising, and disciplining department staff. * Adhere to all corporate-required purchasing policies and controls, including, but not limited to, all outside contractor bids, budgets, and schedules. * Follow prescribed safety procedures for personnel and equipment by the company and OSHA. * Maintain effective Energy Management and Preventive Maintenance programs and conduct special training for other operating departments on the safe and efficient use of equipment and energy in the hotel. * Inform supervisor regarding the specific and overall condition of the building structure(s), related systems, and equipment offering prudent, cost-effective proposals for maintaining these systems. * Access and input information into a computer and generate reports. * Repair HVAC as required; and clean HVAC coils semi-annually or as required. * Repair appliances as required * Ensure implementation and compliance of brand standard key control policies and procedures. * Check smoke alarms throughout hotel on a scheduled basis according to brand standards. * Coordinate with other departments to fulfill guest special requests. Constant and effective communication required. Assist in resolving guest concerns. * Educate and lead all department personnel on emergency procedures, key control, safety, and life safety precautions. * Communicate changes in suite/room status with Front Desk and Housekeeping. * Answer guest questions regarding hotels and local area facilities and services. * Assist sick and injured guests and/or associates; follow and complete all related reporting and documentation as required. * Patrol property to ensure the safety of guests and associates with respect to safety, security, and hotel operations. * Initiate investigations of crimes committed against property and/or persons. Write incident and accident reports, monitor investigations to their timely conclusion, and ensure appropriate follow up with guests, visitors, and associates. * Develop and maintain emergency response procedures. * Train associates on safety and security procedures; continually lead by example and coach associates on unsafe behaviors on-the-spot, as needed. * Act as primary responder to emergency situations. * Maintain accurate records while performing related office duties including, but not limited to camera monitoring, shift activity log, codebook, and employee and guest binder interaction. * Comply with hotel policies and procedures. * Lift and move items weighing up to 50 pounds, as needed. * Perform duties of direct reports, as needed. * Other duties as required. Desired Skills and Experience: * Prior experience in hospitality leadership. * Hilton experience a plus. * Flexible availability is required, including weekends. Benefits We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued, and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace. Wage Range: $22-26 per hour

We are hiring a Maintenance Technician! Responsibilities: * As a maintenance tech on our engineering team you are responsible for keeping all equipment in good working order with routine repairs and preventative maintenance checks. * You will assist others on the team including the Chief Engineer on building and grounds maintenance * Provide a safe environment for our guests and the hotel staff by meeting all safety standards * Provide professional courteous service to our guests and be accommodating to various requests * Be a team player and assist in other departments when help is needed * Must be knowledgeable of all emergency procedures and aware of all Job Safety Analysis guides Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- "We Are Concord!" We support diversity and inclusion through our mission to be a "Great Place to Work for All." Wage: $16-$20 per hour

Front Desk Agent We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Role Responsibilities: As a Front Desk Agent you have the responsibility to give our guests the best hospitality experience they can have by: * Assisting guests efficiently, courteously and professionally at all times. * Maintain a high level of service and hospitality. * Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner. * Post guest charges, collect payments and follow all cash handling procedures as required by Concord. * Handle guest mail and messages with respect to privacy and professionalism. * Be knowledgeable of the hotel brand and various programs (travel programs, special offers). * Be a great communicator to various departments and management on guest comments and concerns. * Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance. * Have full knowledge of hotel safety and emergency procedures. Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace. Wage - $16 per hour

As the Sales Manager, you will: * Must have experience with Business Travel, Wholesale and Leisure groups. * Always provide the highest levels of customer service to internal partners and external clients. * Respond in a quick, timely, and professional manner to all internal partners and external customers and deliver clear and concise communiqué that is representative of Concord Hospitality via all avenues of communication. * Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail. * Satisfactorily maintain existing assigned accounts/segments and work diligently to develop new business for hotel. * Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details: Track, detail, and communicate the particulars of each assigned event and group -- including but not limited to -- room blocks, meeting space, special concessions, group history and other reports, cut-off and other key dates, contract clauses, group resumes, event orders and BEO's, billing details, and other integral aspects of groups and events. * Be willing and able to attend customer functions as needed. * Work with internal and external partners to accurately forecast group rooms and F & B revenues, as well as understand the conditions and strategies that will maximize released space and rooms and impact hotel revenues. * Gain knowledge of hotel's food and beverage products, pricing, and presentation, and learn about the hotel's function space, audio visual, and any other details related to event success. * Consistently attain sales activity goals and individual revenue goals including -- but not limited to -- proactive and reactive calls, tours and appointments required for this position, as outlined by Concord, your RVPSM, and your supervisor. * Learn and use digital sales systems and conceptual sales processes (i.e. Delphi, CI/TY, PMS, sales call process, etc.) and understand the hotel's sales strategies (i.e. Marketing Plan, rates, budgeted goals, etc.). Implement these tools and resources to accomplish individual and team goals and efficiently complete job duties. * Prepared for and participate in all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position. * Endeavor to work in a unified and collaborative way -- one that fosters teamwork -- and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and achieve the team's overall goals. * Own your career development and be an advocate for training and job opportunities that will allow you to continue to hone and develop your talents, skills, creativity, and personal and professional growth. * Carry out any reasonable requests made by Management and seek to comply with company's policies and procedures. Benefits of Working for Concord Hospitality We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- "We Are Concord!" We support diversity and inclusion through our mission to be a "Great Place to Work for All." Salary Range: $25.32 to $31.64 per hour

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Barista/Market Attendant will provide service in the Market located on the property of the hotel. This position will be responsible for fulfilling guest orders. The Market Attendant will prepare beverages in accordance with menu standards and provide a welcoming and clean environment for guests. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. **Full Time** **Hourly rate: $15.50** ***Must have flexible schedule to work AM or PM including weekends and holidays.** Benefits include: With enriching work comes amazing rewards! Just some of our colleague benefits include: · Medical, Prescription, Dental, and Vision Insurance (after 30 days) · 401(k) with Company Match · Free & Discounted Room Rates · Paid Vacation, Sick Days, New Child leave · Free Meal · Global Career Opportunities & Growth · Tuition Reimbursement · Employee Stock Purchase Plan · Great Company Culture! **Qualifications:** + A true desire to satisfy the needs of others in a fast paced environment. + Refined verbal communication skills + Ability to stand for long periods of time + Ability to lift, pull, and push a moderate weight (about 25 pounds) + Previous customer service experience + Must be able to work a flexible schedule including weekends and holidays **Primary Location:** US-FL-Jacksonville **Organization:** Hyatt Regency Jacksonville **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Bars/Restaurants/Outlets **Req ID:** JAC002746 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. The Food and Beverage Supervisor will maintain safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems. Maintain daily operations by enforcing and ensuring compliance with policies and standard operating procedures; enforcing and guiding production, productivity, quality, and guest-service standards; assist in determining and implementing system improvement Assist with restaurant financial objectives by adhering to annual forecasts and budgets; analyzing variances; initiating corrective actions; monitoring financial controls; assist with the development and implementation of strategies to increase average meal checks. Assist with selection, training and development of all Outlet team members. Assist in other restaurant and recreation outlets with day-to-day operational support and leadership as needed. Benefits include: With enriching work comes amazing rewards! Just some of our colleague benefits include: * Medical, Prescription, Dental, and Vision Insurance (after 30 days) * 401(k) with Company Match * Free & Discounted Room Rates * Paid Vacation, Sick Days, New Child leave * Free Meal * Global Career Opportunities & Growth * Tuition Reimbursement * Employee Stock Purchase Plan * Great Company Culture!

Why us? Where Every Stay Becomes a Story Worth Retelling. The newly reimagined Dune House blends soulful design with the laid-back rhythm of the beach. Our rooms and public spaces are crafted to spark curiosity and comfort, filled with fresh ocean views, thoughtfully curated touches, and surprises that invite guests to slow down and savor the moment. As part of our guest services team, you will help create the very first memories guests have of this new experience. From the moment they step inside, you will guide them into the spirit of the brand by offering warmth, a sense of place, and a feeling of belonging. If you love helping people feel effortlessly at home and take pride in creating heartfelt connections, you belong here. Job Overview The Director of Housekeeping is responsible for ensuring the cleanliness and sanitation of the hotel, guest rooms, public areas and other assigned areas. Directs and coordinates all functions of the Housekeeping and Laundry departments and ensures impeccable levels of cleanliness and upkeep. Implements inventory and cost controls and ensures expenses are carefully managed. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments. Responsibilities Supervise the housekeeping and laundry employees to attract, retain and motivate them while providing a safe work environment; interview, schedule, train, develop, empower, coach and counsel, recommend and conduct performance and salary reviews and recommend discipline and termination, as appropriate. Supervise and inspect the daily cleaning of the guest rooms, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction. Monitor and report on expenses (payroll and supplies) to aid in controlling costs while ensuring adequate staff and supplies are on hand to provide top quality services. Respond to guest requests, concerns and problems to ensure guest satisfaction. Refer and follow-up on maintenance issues/problems with Engineering to protect hotel assets, ensure a safe, accident free environment for guests and employees and maintain/improve guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction. Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets. Qualifications Education/Formal Training One to two years of post high school education. Experience Experience required by position is from two to three full years of employment in a related position with this company or other organization(s). 3-5 years of experience in housekeeping operations preferred. Previous experience in a full service Director of Housekeeping role preferred. Experience working in a union environment preferred. Knowledge/Skills Requires thorough knowledge of the Housekeeping field. Requires knowledge of our company/hotel policies and procedures and the ability to determine course of action based on these guidelines. Requires supervision/management skills. Ability to compile facts and figures. Ability to analyze report data, prepare reports and initiate correspondence. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting -up to 25 lbs. issuing supplies, inventory, receiving supplies, organizing, etc. Pushing -limited; Pulling -limited Carrying -up to 25 lbs. issuing supplies, inventory, receiving supplies, organizing, etc. Bending -30% of shift touring property, checking rooms, etc. Kneeling -5% of shift checking rooms. Ability to communicate information and hotel services to management and guests. Second language may be required. Ability to communicate with guests. Ability to inspect guest rooms, public areas, and back of house, and review reports. Mobility -continuous movement throughout the hotel. Continuous standing -30% of shift. Climbing of approximately 100 steps 20% of shift. Climbing ladders of approximately 3 feet 5% of shift. Environment Primarily housekeeping department environment. May include prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 95% of shift. Benefits Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit ▪ Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance ▪ Eligible to participate in the Company's 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period ▪ Eligible to enroll in Health savings accounts with qualifying medical plans and receive up to $1000 company contribution ▪ Eligible to enroll in Health, Dependent and Commuter flexible spending accounts ▪ Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage ▪ Eligible to enroll for short-term and long-term disability insurance coverage ▪ Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance ▪ WINFertility guidance for those enrolled in Sage medical plan ▪ Calm Health Application Subscription ▪ Employee assistance program ▪ Paid time off for vacation, sick time, and holidays ▪ Tuition Reimbursement of up to $2,000 per calendar year ▪ Great discounts on Hotels, Restaurants, and much mor

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Associate Director of Events hires, trains, manages and coaches approximately three to ten Event Planning/Event Sales Managers. Primary responsibility is to service group business and sell local events. This position is the second in command in the Event department. This person is assigned specific administrative responsibilities that should include supervisory duties over part of the Event department, usually Event Concierge, Administrative Assistants or Trainees. This position will typically be required to carry and achieve a quota and service groups. Company benefits include, but are not limited to: · Medical, Prescription, Dental, and Vision Insurance (after 30 days) · 401(k) with Company Match · Free & Discounted Room Rates · Paid Vacation, Sick Days, New Child leave · Free Meal · Global Career Opportunities & Growth · Tuition Reimbursement · Employee Stock Purchase Plan · Great Company Culture! **Qualifications:** + A true desire to satisfy the needs of others in a fast paced environment + Refined verbal and written communication skills + Must be proficient in general computer knowledge + 3 years in Hotel Event Sales and/or Event Planning + CMP Certified preferred + Has desire for future Event Leadership growth and development + Prefer a four year hospitality degree or equivalent experience + Engaged team player, focused on individual as well as team goals and results **Primary Location:** US-FL-Jacksonville **Organization:** Hyatt Regency Jacksonville **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Catering/Event Planning **Req ID:** JAC002743 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Why us? Where Every Stay Becomes a Story Worth Retelling. The newly reimagined Dune House blends soulful design with the laid-back rhythm of the beach. Our rooms and public spaces are crafted to spark curiosity and comfort, filled with fresh ocean views, thoughtfully curated touches, and surprises that invite guests to slow down and savor the moment. As part of our guest services team, you will help create the very first memories guests have of this new experience. From the moment they step inside, you will guide them into the spirit of the brand by offering warmth, a sense of place, and a feeling of belonging. If you love helping people feel effortlessly at home and take pride in creating heartfelt connections, you belong here. Job Overview Supervises front office staff ensuring an efficient operation producing excellent results for our customers. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests. Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation. Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. Completes established check-in procedures for arriving guests and facilitates guest departure in order to close the guest account and make the room available for the next guest. Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. Uses suggestive selling techniques to sell room nights, increase occupancy and revenue. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on telephone. Operates the PBX equipment, including, assisting outgoing calls, scheduling and setting wake-up calls and paging guests. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent experience. Experience 1 or more full years employment experience in a related position with this company or other organization(s). Knowledge/Skills Requires understanding of all hotel front office procedures. Requires high school graduate level mathematical aptitude and knowledge of standard cash handling procedures and computerized cash register systems. Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Requires knowledge of company/hotel policies and procedures and the ability to determine course of action based on these guidelines. Requires supervision/management skills. Ability to communicate information and hotel services to management and guests. Second language may be required. Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to communicate in person and on telephone frequently. Ability to read written communiqués, analyzing reports and seeing monochrome computer screen. Excellent speech communication skills required for continual interaction with guests. Frequent use of phone. Excellent literacy necessary to analyze report data, prepare reports and initiate correspondence. Continuous standing 90% of time -communicating with guests. No climbing required. No driving required. Lifting up to 50 lbs. guest luggage; limited. Pushing up to 50 lbs. bell cart; limited. Pulling up to 50 lbs. bell cart; limited. Carrying up to 25 lbs. guest luggage; limited. Continuous standing -80% of shift. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% Benefits ▪ Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit ▪ Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance ▪ Eligible to participate in the Company's 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period ▪ Eligible to enroll in Health savings accounts with qualifying medical plans and receive up to $1000 company contribution ▪ Eligible to enroll in Health, Dependent and Commuter flexible spending accounts ▪ Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage ▪ Eligible to enroll for short-term and long-term disability insurance coverage ▪ Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance ▪ WINFertility guidance for those enrolled in Sage medical plan ▪ Calm Health Application Subscription ▪ Employee assistance program ▪ Paid time off for vacation, sick time, and holidays ▪ Tuition Reimbursement of up to $2,000 per calendar year ▪ Great discounts on Hotels, Restaurants, and much more.

Responsibilities: * Supervise housekeeping, laundry, and houseperson staff to ensure high standards of cleanliness and service. * Inspect guest rooms and public areas to verify quality and adherence to hotel standards. * Provide training, guidance, and support to team members to foster success and professional growth. * Communicate effectively with guests, managers, and colleagues in a professional and friendly manner. * Respond promptly to guest requests and resolve issues with courtesy and efficiency. * Maintain accurate records and ensure compliance with safety and sanitation procedures. * Lead by example with professionalism, integrity, and a passion for hospitality. Qualifications: * Experience in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor. * Strong attention to detail and commitment to quality standards. * Excellent communication skills; outgoing, friendly, and professional with guests and colleagues. * Ability to motivate and lead a team to achieve success. * Actively engaged and passionate about your work. * Demonstrated professionalism and integrity in all responsibilities. Benefits (Full-Time Associates Only): * Competitive wages * Medical, dental, and vision insurance * Life insurance and short/long-term disability options * 401(k) program with company match * Tuition assistance * Discounted room rates at Concord-managed hotels * Training, development, and career advancement opportunities Why Join Concord? Concord Hospitality has a great work culture, and our associates are our greatest assets. We invest in our associates through training and development at all levels. Our "Associate First" culture supports growth, balance, and diversity. Built on five cornerstones-Quality, Integrity, Community, Profitability, and FUN!-our associates proudly cheer: "We Are Concord!" We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.