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Concord Hospitality jobs in Jacksonville, FL - 61 jobs

  • Laundry Attendant

    Concord Hospitality Brand 4.3company rating

    Concord Hospitality Brand job in Jacksonville, FL

    We are Hiring Laundry Attendants! Our "Heart of the House" Associates keep our Guests coming back! You are the key contributors to keeping our hotel clean, fresh, and sparkling every day! Responsibilities: Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry cleaning machines and place in clean linen carts. Set dryers to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Fold cleaned articles into designated size, either by hand or using folding machine. Maintain accurate records of items laundered. Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- “We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All." Wage: $15 per hour
    $15 hourly 15d ago
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  • Executive Meeting Manager at the award winning Residence Inn Jacksonville Mayo Clinic Area Florida $20.92/hour

    Concord Hospitality Brand 4.3company rating

    Concord Hospitality Brand job in Jacksonville, FL

    We are hiring an Executive Meeting Manager! Responsibilities: Provide the highest levels of customer service to internal partners and external clients at all times. Deliver a successful experience for the planner and attendees with the goal of garnering both repeat and referral business. Respond in a quick, timely, and professional manner to all internal partners and external customers, and deliver clear and concise communiqué that is representative of Concord Hospitality via all avenues of communication. Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details: Track, detail, and communicate the particulars of each assigned event and group -- including but not limited to -- room blocks, meeting space, special concessions, group history and other reports, cut-off and other key dates, contract clauses, group resumes, event orders and BEO's, billing details, and other integral aspects of groups and events. Gain knowledge of hotel's food and beverage products, pricing and presentation, and learn about the hotel's function space, audio visual, and any other details related to event success. Demonstrate excellent time management, self-motivation, and organizationally savvy with a keen focus on details. Complete Accounting logs and reports Responsible for hotel Accounts Receivable collections and records Be one of the first points of contact for incoming sales calls, and respond in a quick, timely, and professional manner to all internal partners and external customers. Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail. Work diligently to complete assigned tasks and responsibilities (i.e. including but not limited to assisting with or the management of room blocks, select reporting, client notification of key dates such as cut-off or payment schedule deadlines, group resumes, event orders and BEO's, billing details, and other integral administrative aspects of the booking or execution of groups and events). Complete or assist with various aspects of pre-event, main event, and post-event details: Track, detail, and communicate with internal partners and external clients about the particulars of each assigned event and group. Learn and use digital sales systems and conceptual sales processes (i.e. Delphi, CI/TY, PMS, sales call process, etc.) and understand the hotel's sales strategies (i.e. rates, fees, budgeted goals, etc.). Implement these tools and resources in order to accomplish individual and team goals and efficiently complete job duties. Prepare for, participate in, and report out at all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position. Endeavor to work in a unified and collaborative way -- one that fosters team work -- and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and achieve the team's overall goals. Own your career development and be an advocate for training and job opportunities that will allow you to continue to hone and develop your talents, skills, creativity, and personal and professional growth. Consistently attain sales activity goals and individual revenue goals including -- but not limited to -- proactive and reactive calls, tours and appointments required for this position, as outlined by Concord and your supervisor (if applicable). Carry out any reasonable requests made by Management and seek to comply with company's policies and procedures. Sell and manage social and corporate catering events, including guest rooms, banquet food & beverage, and upselling contracted groups. Negotiate contracts, suggest menus, and coordinate room setups according to policy and client needs. Collaborate with hotel departments to ensure flawless event execution and guest satisfaction. Generate new business through solicitation, networking, and follow-up with past clients. Finalize and distribute Banquet Event Orders (BEOs) and maintain accurate event records. Lead pre-event, on-site, and post-event communications to ensure service excellence. Monitor budgets, sales quotas, and revenue opportunities; implement strategies to increase catering revenue during low-demand periods. Conduct site tours for prospective clients and facilitate client meetings as needed. Train, delegate, and guide staff to ensure smooth operation of events and service standards. Benefits: We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- “We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All." Salary would be $43,517-$54,395 depending on experience. (Overtime eligible, paid hourly)
    $43.5k-54.4k yearly 48d ago
  • In Room Dining Attendant - Dune House Resort & Hotel - Jacksonville, FL

    Sage Hospitality 3.9company rating

    Atlantic Beach, FL job

    Why us? Along the quiet sands of Atlantic Beach, where the tide has whispered its secrets for generations, the story of One Ocean Resort & Spa began in the early 1970s as the humble Sea Turtle Inn, a seaside refuge for travelers chasing salt air and sunrise. Over time, the little inn grew into something grander, shaped by the rhythm of the waves and the changing dreams of coastal hospitality. In the mid-2000s, it was lovingly reborn as One Ocean, trading simplicity for polished elegance while keeping its soul rooted in the shore, and soon became a jewel of Northeast Florida, known for oceanfront luxury, glowing sunsets, and moments that linger long after checkout. Now, as the surf writes yet another line in its story, One Ocean is entering a new era, transforming into The Dune House at Atlantic Beach, a lifestyle luxury property designed to capture the spirit of modern coastal living, where relaxed elegance meets curated experience. This next evolution honors the past while inviting a new generation of guests to leave their footprints in the sand and carry forward a legacy shaped by wind, water, and timeless hospitality. Job Overview Responsible for set-up, delivery, and retrieval of food and beverage orders to guest rooms and hospitality suites while ensuring quality service, guest satisfaction and the achievement/maintenance of company standards and profit maximization. Responsibilities Set-up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards. • Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines. • Set-up and deliver all VIP amenities. • Service all hospitality suites in accordance with BEO and established policy and procedures. • Complete all shift sidework as outlined in the hotel's operating policies and procedures. • Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales. • Report all communications to immediate shift supervisor. • Perform all cash handling responsibilities in accordance with company policies and procedures. OTHER RESPONSIBILITIES • All other duties as assigned, requested or deemed necessary by management. SUPERVISORY DUTIES None BEHAVIORAL FOCUS At Sage, we pride ourselves on the behaviors that build our culture and help associates perform in their positions. We value integrity, performance, team spirit, growth, delivering extraordinary guest experiences, and engaging in our communities. We have also outlined specific competencies that contribute to success at Sage. Please review our competency models to understand the behaviors expected of different levels in the organization (you may find these models in our learning management system). Qualifications Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment. This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned. Benefits When you join our family as a full-time team member, you're not just starting a job - you're unlocking a world of perks! Enjoy top-notch benefits like medical, dental, and vision coverage, a 401(k) plan, disability and life insurance, exclusive room discounts, free daily meal, tuition reimbursement, and so much more. We're here to support you, both at work and beyond!
    $22k-26k yearly est. Auto-Apply 12d ago
  • Assistant Front Office Manager | Great Benefits after 30 Days, Paid Vacation, Free Room Nights

    Hyatt Hotels Corp 4.6company rating

    Jacksonville, FL job

    At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. The Assistant Front Office Manager will have oversight of the front office staff, cash control for agents, staffing needs, and guest services. Additional responsibilities may include training, staff development and scheduling. Company benefits include, but are not limited to: * Medical, Prescription, Dental, and Vision Insurance (after 30 days) * 401(k) with Company Match * Free & Discounted Room Rates * Paid Vacation, Sick Days, New Child leave * Free Meal * Global Career Opportunities & Growth * Tuition Reimbursement * Employee Stock Purchase Plan * Great Company Culture!
    $45k-58k yearly est. 4d ago
  • Pool Server - Dune House Hotel & Spa - Jacksonville, FL

    Sage Hospitality 3.9company rating

    Atlantic Beach, FL job

    Why us? Along the quiet sands of Atlantic Beach, where the tide has whispered its secrets for generations, the story of One Ocean Resort & Spa began in the early 1970s as the humble Sea Turtle Inn, a seaside refuge for travelers chasing salt air and sunrise. Over time, the little inn grew into something grander, shaped by the rhythm of the waves and the changing dreams of coastal hospitality. In the mid-2000s, it was lovingly reborn as One Ocean, trading simplicity for polished elegance while keeping its soul rooted in the shore, and soon became a jewel of Northeast Florida, known for oceanfront luxury, glowing sunsets, and moments that linger long after checkout. Now, as the surf writes yet another line in its story, One Ocean is entering a new era, transforming into The Dune House at Atlantic Beach, a lifestyle luxury property designed to capture the spirit of modern coastal living, where relaxed elegance meets curated experience. This next evolution honors the past while inviting a new generation of guests to leave their footprints in the sand and carry forward a legacy shaped by wind, water, and timeless hospitality. Job Overview Under general supervision, provides prompt and courteous food service to restaurant customers. Responsibilities Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed. Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor/outdoor environment. Benefits When you join our family as a full-time team member, you're not just starting a job - you're unlocking a world of perks! Enjoy top-notch benefits like medical, dental, and vision coverage, a 401(k) plan, disability and life insurance, exclusive room discounts, free daily meal, tuition reimbursement, and so much more. We're here to support you, both at work and beyond!
    $19k-26k yearly est. Auto-Apply 13d ago
  • Restaurant Manager - Dune House Hotel & Spa - Jacksonville, FL

    Sage Hospitality 3.9company rating

    Atlantic Beach, FL job

    Why us? Along the quiet sands of Atlantic Beach, where the tide has whispered its secrets for generations, the story of One Ocean Resort & Spa began in the early 1970s as the humble Sea Turtle Inn, a seaside refuge for travelers chasing salt air and sunrise. Over time, the little inn grew into something grander, shaped by the rhythm of the waves and the changing dreams of coastal hospitality. In the mid-2000s, it was lovingly reborn as One Ocean, trading simplicity for polished elegance while keeping its soul rooted in the shore, and soon became a jewel of Northeast Florida, known for oceanfront luxury, glowing sunsets, and moments that linger long after checkout. Now, as the surf writes yet another line in its story, One Ocean is entering a new era, transforming into The Dune House at Atlantic Beach, a lifestyle luxury property designed to capture the spirit of modern coastal living, where relaxed elegance meets curated experience. This next evolution honors the past while inviting a new generation of guests to leave their footprints in the sand and carry forward a legacy shaped by wind, water, and timeless hospitality Job Overview Plan and manage the restaurant, room service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Position is responsible for the short term planning and daily operations of the restaurant and room service and may manage a lounge or quiet bar. Recommends promotional ideas and controls the budgets for the various areas. Responsibilities Manage the associates in the various outlets in order to attract, retain and motivate the employees; hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate. • Implement company programs (IHC/franchise) and manage the operations of the restaurant, room service and any other food and beverage outlet as required to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s). • Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service. • Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects. • Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market. • Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service. OTHER RESPONSIBILITIES • All other duties as assigned, requested or deemed necessary by management. SUPERVISORY DUTIES 5 - 50 associates BEHAVIORAL FOCUS At Sage, we pride ourselves on the behaviors that build our culture and help associates perform in their positions. We value integrity, performance, team spirit, growth, delivering extraordinary guest experiences, and engaging in our communities. We have also outlined specific competencies that contribute to success at Sage. Please review our competency models to understand the behaviors expected of different levels in the organization (you may find these models in our learning management system). Qualifications Education/Formal Training More than two years of post high school education. Experience Two to three full years of full employment in a related position with this company or other organization(s). Knowledge/Skills • Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work. May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines. • Supervision/management communication skills are required. • Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations. • Ability to make occasional decisions which are generally guided by established policy and procedures. • Excellent comprehension for assisting with guest and associate matters. Interpreting instructions from superiors. • Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, schedules. • Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies. • Excellent comprehension required to read and implement policies and procedures; writing schedules and reading forecast and SOPs. • Must have knowledge of chemicals/agents for training purposes. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 -40 lbs. • Bending -Bend to pick up dropped items as needed. Bend to assist in serving food or getting supplies. No kneeling required. • Mobility -95% of shift covering all areas of outlets supervising. • Continuous standing to assist at hostess station -minimal stationary standing. • Climbing stairs -varies by location. • No driving required. Environment Inside 95% of work day. Temperatures can exceed 100 degrees if working at location with outside dining facilities and when assisting in kitchen This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned. Benefits When you join our family as a full-time team member, you're not just starting a job - you're unlocking a world of perks! Enjoy top-notch benefits like medical, dental, and vision coverage, a 401(k) plan, disability and life insurance, exclusive room discounts, free daily meal, tuition reimbursement, and so much more. We're here to support you, both at work and beyond!
    $46k-63k yearly est. Auto-Apply 13d ago
  • Building Maintenance Technician (Hotel) Full-Time | Medical, Dental, Vision after 30 days, Paid Vacation, Free Room Nights

    Hyatt 4.6company rating

    Jacksonville, FL job

    A Building Maintenance Technician will be responsible primarily for general maintenance and repairs in guest rooms, meeting space, and front of the house areas. Guest room and public area entry-level preventative maintenance are included. A Building Maintenance Technician will also perform some repairs on mechanical, electrical, kitchen, and laundry equipment, requiring some skills and experience in these areas, as well as good communication skills. Strong troubleshooting skills (electricity, plumbing, etc.) Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Company benefits include, but are not limited to: + Medical, Prescription, Dental, and Vision Insurance (after 30 days) + 401(k) with Company Match + Free & Discounted Room Rates + Paid Vacation, Sick Days, New Child leave + Complimentary Meal in our Colleague Dining Room + Global Career Opportunities & Growth + Tuition Reimbursement + Employee Stock Purchase Plan View our Virtual Reality Experience (************************************************************* to spend a 'day in the life' of a hospitality professional at a full-service hotel. **Qualifications:** + A minimum of 2 years building maintenance experience is required, with hotel experience preferred. + Good customer skills are also required. + A true desire to satisfy the needs of others in a fast-paced environment. + Candidate must have open availability and be able to work mornings, evenings, weekends and holidays. + Must have good communication skills. + Must be able to bend, stoop and climb. + Must have physical stamina to lift, push and pull moderate amounts of weight on a consistent basis. **Primary Location:** US-FL-Jacksonville **Organization:** Hyatt Regency Jacksonville **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Engineering/Facility Maintenance **Req ID:** JAC002741 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $34k-41k yearly est. 60d+ ago
  • Restaurant Barback Dune House Hotel & Spa - Jacksonville, FL

    Sage Hospitality 3.9company rating

    Atlantic Beach, FL job

    Why us? Along the quiet sands of Atlantic Beach, where the tide has whispered its secrets for generations, the story of One Ocean Resort & Spa began in the early 1970s as the humble Sea Turtle Inn, a seaside refuge for travelers chasing salt air and sunrise. Over time, the little inn grew into something grander, shaped by the rhythm of the waves and the changing dreams of coastal hospitality. In the mid-2000s, it was lovingly reborn as One Ocean, trading simplicity for polished elegance while keeping its soul rooted in the shore, and soon became a jewel of Northeast Florida, known for oceanfront luxury, glowing sunsets, and moments that linger long after checkout. Now, as the surf writes yet another line in its story, One Ocean is entering a new era, transforming into The Dune House at Atlantic Beach, a lifestyle luxury property designed to capture the spirit of modern coastal living, where relaxed elegance meets curated experience. This next evolution honors the past while inviting a new generation of guests to leave their footprints in the sand and carry forward a legacy shaped by wind, water, and timeless hospitality. Job Overview Keep all bar/lounge equipment and supplies at the proper level throughout all hours of operation in order to ensure proper service to all guests. Responsibilities Ensure that all bar areas are set up properly for lounge opening. Maintain the bar and lounge areas in a neat and orderly condition at all times. Assist bartenders in constantly checking the bar for condition of ashtrays, cocktail napkins, empty glasses, cleanliness, etc. Replenish ice as needed/requested. Ensure all bartenders have sufficient supplies throughout shift. Assist bartenders and cocktail servers as outlined on activity schedule or as required. Operate glasswashers as necessary, putting clean glassware in its place, checking often to ensure that there is enough on hand. Sweep and mop behind all bar areas at the end of every shift, removing, cleaning and replacing matting each time. Qualifications Education/Formal Training None Experience Cleaning and stocking experienced preferred. Knowledge/Skills Must have minimal hearing. Must have good vision. Must be able to see items and area to stock, clean and use proper supplies. Must have good speech skills. Must have good literacy and comprehension to identify proper stock items and record usage. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Repeated bending, pushing, pulling and lifting -up to 35 lbs. required. Ability to identify proper supplies. Repeated lifting, pushing, pulling and carrying up to 50 lbs. -cases of liquor, glasses, trash, cans, mopping and sweeping. Bending/kneeling required to clean and stock bar areas. Ability to mop and sweep, lift items above head to stock and bend to pick up items. Continuous standing, in order to stock and clean bar and lounge areas. Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift Benefits When you join our family as a full-time team member, you're not just starting a job - you're unlocking a world of perks! Enjoy top-notch benefits like medical, dental, and vision coverage, a 401(k) plan, disability and life insurance, exclusive room discounts, free daily meal, tuition reimbursement, and so much more. We're here to support you, both at work and beyond!
    $24k-33k yearly est. Auto-Apply 13d ago
  • Stewards/Dishwashers

    Concord Hospitality Brand 4.3company rating

    Concord Hospitality Brand job in Jacksonville, FL

    We are hiring Stewards/Dishwashers! As Stewards/Dishwashers, you will: • Ensure the cleanliness of all dishware. Carefully wash by hand, and safely and skillfully operate the washing equipment, to thoroughly clean all service ware, cookware and utensils, including polishing stainless and silver ware. • Help maintain safety in the kitchen by clearing spills promptly, keeping all kitchen equipment, oven vents, all floor, wall, and cook surfaces, thoroughly clean. Empty, wash, and return trash bins over ¾ full. Keep the wash area organized. • Pitch in to help with special and deep cleaning projects. Fundamentals Prior dishwashing or kitchen experience is helpful. Benefits: We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- “We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All." Wage: $15-$16 per hour
    $15-16 hourly 10d ago
  • Chef De Cuisine - Dune House Hotel & Spa - Jacksonville, FL

    Sage Hospitality 3.9company rating

    Atlantic Beach, FL job

    Why us? Along the quiet sands of Atlantic Beach, where the tide has whispered its secrets for generations, the story of One Ocean Resort & Spa began in the early 1970s as the humble Sea Turtle Inn, a seaside refuge for travelers chasing salt air and sunrise. Over time, the little inn grew into something grander, shaped by the rhythm of the waves and the changing dreams of coastal hospitality. In the mid-2000s, it was lovingly reborn as One Ocean, trading simplicity for polished elegance while keeping its soul rooted in the shore, and soon became a jewel of Northeast Florida, known for oceanfront luxury, glowing sunsets, and moments that linger long after checkout. Now, as the surf writes yet another line in its story, One Ocean is entering a new era, transforming into The Dune House at Atlantic Beach, a lifestyle luxury property designed to capture the spirit of modern coastal living, where relaxed elegance meets curated experience. This next evolution honors the past while inviting a new generation of guests to leave their footprints in the sand and carry forward a legacy shaped by wind, water, and timeless hospitality. Job Overview Plan, manage, and lead the kitchen team in the procurement, production, preparation, and presentation of all food for the restaurant. Responsible for the creative direction, operational execution, food quality, labor and food cost control, and development of a team-oriented, professional kitchen culture. Works closely with the Executive Chef and front-of-house leadership to ensure consistency, compliance, and guest satisfaction. Responsibilities Manage daily kitchen operations including prep, service, cleaning, scheduling, and compliance with food safety standards. Develop, maintain, and refine menus with a focus on seasonality, creativity, quality, and profitability. Oversee back-of-house financial performance: manage labor and food costs, track waste, control ordering, and conduct inventory procedures. Train and develop Sous Chefs, Line Cooks, and Prep Cooks in culinary techniques, organization, food safety, and efficiency. Monitor food preparation and taste dishes to ensure standards are met prior to service. Enforce sanitation, cleanliness, and proper food handling standards at all times. Support and model a positive, respectful, and collaborative work environment. Collaborate with Executive Chef and FOH leadership to ensure smooth service execution and extraordinary guest experiences. Assist with recruitment, hiring, onboarding, and performance evaluations for BOH associates. Respond promptly and professionally to staff concerns, guest feedback, and operational needs. Promote continuous improvement in efficiency, product quality, and service standards. OTHER RESPONSIBILITIES All other duties as assigned, requested or deemed necessary by management. SUPERVISORY DUTIES 5 - 50 associates (varies by property, outlet size, and season) BEHAVIORAL FOCUS At Sage, we pride ourselves on the behaviors that build our culture and help associates perform in their positions. We value integrity, performance, team spirit, growth, delivering extraordinary guest experiences, and engaging in our communities. We have also outlined specific competencies that contribute to success at Sage. Please review our competency models to understand the behaviors expected of different levels in the organization (you may find these models in our learning management system). Qualifications Education/Formal Training High school diploma or equivalent required. A culinary degree or equivalent professional experience is preferred. ServSafe Manager certification required. Qualifications Minimum three years of experience as a Sous Chef or Chef de Cuisine in a high-volume or chef-driven kitchen. Demonstrated success in food and labor cost management, inventory control, and P&L performance. Must meet state and federal requirements for handling food and supervising kitchens. Knowledge/Skills Proficiency in a wide range of cooking techniques (e.g., sauté, grill, roasting, butchery, sauces). Ability to create prep lists, schedules, ordering systems, and cost analysis. Familiarity with kitchen inventory practices and ordering systems. Proficiency with spreadsheets and restaurant management software for labor and inventory. Ability to communicate clearly, respectfully, and effectively with staff and leadership. Strong leadership, training, and team development skills. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to lift, push, pull, and carry up to 50 lbs. regularly. Frequent bending, kneeling, reaching, and handling during prep and service. Mobility - full range of mobility with ability to travel up to 300 feet regularly during the shift. Continuous standing and walking throughout the shift, particularly during service. Ability to hear and respond to staff and operational cues in a noisy kitchen environment. Ability to taste and evaluate food for quality standards. Ability to perform multiple tasks simultaneously, follow instructions, and remain organized in a high-pressure environment. Environment Physically strenuous - prolonged standing, walking, lifting, and carrying throughout the shift. Exposure to high heat from kitchen equipment and cold from refrigeration/freezer units. Benefits When you join our family as a full-time team member, you're not just starting a job - you're unlocking a world of perks! Enjoy top-notch benefits like medical, dental, and vision coverage, a 401(k) plan, disability and life insurance, exclusive room discounts, free daily meal, tuition reimbursement, and so much more. We're here to support you, both at work and beyond!
    $42k-58k yearly est. Auto-Apply 10d ago
  • Director of Housekeeping-One Ocean resort and Spa-Jacksonville, FL

    Sage Hospitality 3.9company rating

    Atlantic Beach, FL job

    Why us? Where Every Stay Becomes a Story Worth Retelling. The newly reimagined Dune House blends soulful design with the laid-back rhythm of the beach. Our rooms and public spaces are crafted to spark curiosity and comfort, filled with fresh ocean views, thoughtfully curated touches, and surprises that invite guests to slow down and savor the moment. As part of our guest services team, you will help create the very first memories guests have of this new experience. From the moment they step inside, you will guide them into the spirit of the brand by offering warmth, a sense of place, and a feeling of belonging. If you love helping people feel effortlessly at home and take pride in creating heartfelt connections, you belong here. Job Overview The Director of Housekeeping is responsible for ensuring the cleanliness and sanitation of the hotel, guest rooms, public areas and other assigned areas. Directs and coordinates all functions of the Housekeeping and Laundry departments and ensures impeccable levels of cleanliness and upkeep. Implements inventory and cost controls and ensures expenses are carefully managed. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments. Responsibilities Supervise the housekeeping and laundry employees to attract, retain and motivate them while providing a safe work environment; interview, schedule, train, develop, empower, coach and counsel, recommend and conduct performance and salary reviews and recommend discipline and termination, as appropriate. Supervise and inspect the daily cleaning of the guest rooms, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction. Monitor and report on expenses (payroll and supplies) to aid in controlling costs while ensuring adequate staff and supplies are on hand to provide top quality services. Respond to guest requests, concerns and problems to ensure guest satisfaction. Refer and follow-up on maintenance issues/problems with Engineering to protect hotel assets, ensure a safe, accident free environment for guests and employees and maintain/improve guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction. Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets. Qualifications Education/Formal Training One to two years of post high school education. Experience Experience required by position is from two to three full years of employment in a related position with this company or other organization(s). 3-5 years of experience in housekeeping operations preferred. Previous experience in a full service Director of Housekeeping role preferred. Experience working in a union environment preferred. Knowledge/Skills Requires thorough knowledge of the Housekeeping field. Requires knowledge of our company/hotel policies and procedures and the ability to determine course of action based on these guidelines. Requires supervision/management skills. Ability to compile facts and figures. Ability to analyze report data, prepare reports and initiate correspondence. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting -up to 25 lbs. issuing supplies, inventory, receiving supplies, organizing, etc. Pushing -limited; Pulling -limited Carrying -up to 25 lbs. issuing supplies, inventory, receiving supplies, organizing, etc. Bending -30% of shift touring property, checking rooms, etc. Kneeling -5% of shift checking rooms. Ability to communicate information and hotel services to management and guests. Second language may be required. Ability to communicate with guests. Ability to inspect guest rooms, public areas, and back of house, and review reports. Mobility -continuous movement throughout the hotel. Continuous standing -30% of shift. Climbing of approximately 100 steps 20% of shift. Climbing ladders of approximately 3 feet 5% of shift. Environment Primarily housekeeping department environment. May include prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 95% of shift. Benefits Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit ▪ Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance ▪ Eligible to participate in the Company's 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period ▪ Eligible to enroll in Health savings accounts with qualifying medical plans and receive up to $1000 company contribution ▪ Eligible to enroll in Health, Dependent and Commuter flexible spending accounts ▪ Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage ▪ Eligible to enroll for short-term and long-term disability insurance coverage ▪ Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance ▪ WINFertility guidance for those enrolled in Sage medical plan ▪ Calm Health Application Subscription ▪ Employee assistance program ▪ Paid time off for vacation, sick time, and holidays ▪ Tuition Reimbursement of up to $2,000 per calendar year ▪ Great discounts on Hotels, Restaurants, and much mor
    $43k-78k yearly est. Auto-Apply 40d ago
  • Spa Receptionist - Dune House Hotel & Spa - Jacksonville, FL

    Sage Hospitality 3.9company rating

    Atlantic Beach, FL job

    Why us? Along the quiet sands of Atlantic Beach, where the tide has whispered its secrets for generations, the story of One Ocean Resort & Spa began in the early 1970s as the humble Sea Turtle Inn, a seaside refuge for travelers chasing salt air and sunrise. Over time, the little inn grew into something grander, shaped by the rhythm of the waves and the changing dreams of coastal hospitality. In the mid-2000s, it was lovingly reborn as One Ocean, trading simplicity for polished elegance while keeping its soul rooted in the shore, and soon became a jewel of Northeast Florida, known for oceanfront luxury, glowing sunsets, and moments that linger long after checkout. Now, as the surf writes yet another line in its story, One Ocean is entering a new era, transforming into The Dune House at Atlantic Beach, a lifestyle luxury property designed to capture the spirit of modern coastal living, where relaxed elegance meets curated experience. This next evolution honors the past while inviting a new generation of guests to leave their footprints in the sand and carry forward a legacy shaped by wind, water, and timeless hospitality. Job Overview Responsible for the reception area at the spa, including greeting guests in a professional and courteous manner. Responds to telephone and in-person inquiries regarding appointments, club information and guest concerns. Responsibilities Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied. Facilitates guest departure (check-out) on a daily basis by following established point of sale procedures in order to close guest account. Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise spa charges upon check-out and maintain accurate guest files. Courteously answers inquiries and accepts appointments, both in person and by telephone, by accurately communicating service rates and information and by using suggestive selling techniques (internal promotion, programs and discounts) to sell products and services. Maintains a good customer relation by using guest name throughout interactions, keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on the telephone. Maintain clear and concise communication with leadership team and management regarding any occurrences involving associates or guests that require attention. Qualifications Education/Formal Training High School diploma or equivalent Experience None required Knowledge/Skills Must have high school graduate level mathematical aptitude; know standard cash handling procedures and knowledge of computerized cash register systems. Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Must be fluent in oral and written English. Must have vision ability to read written communication, including computer screens. Must have hand and finger dexterity to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing. Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. Must be able to use tact and understanding when dealing with a variety of customer service issues, including stressful and highly emotional situations. Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 90% of shift is standing Bending/kneeling - repeated bending and kneeling required while filing Mobility - must be able to reach all areas of hotel to assist clients. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled workstation. Benefits When you join our family as a full-time team member, you're not just starting a job - you're unlocking a world of perks! Enjoy top-notch benefits like medical, dental, and vision coverage, a 401(k) plan, disability and life insurance, exclusive room discounts, free daily meal, tuition reimbursement, and so much more. We're here to support you, both at work and beyond!
    $23k-28k yearly est. Auto-Apply 13d ago
  • Sales Manager

    Concord Hospitality Brand 4.3company rating

    Concord Hospitality Brand job in Jacksonville, FL

    As the Sales Manager, you will: • Always provide the highest levels of customer service to internal partners and external clients. • Respond in a quick, timely, and professional manner to all internal partners and external customers and deliver clear and concise communiqué that is representative of Concord Hospitality via all avenues of communication. • Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail. • Satisfactorily maintain existing assigned accounts/segments and work diligently to develop new business for hotel. • Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details: Track, detail, and communicate the particulars of each assigned event and group -- including but not limited to -- room blocks, meeting space, special concessions, group history and other reports, cut-off and other key dates, contract clauses, group resumes, event orders and BEO's, billing details, and other integral aspects of groups and events. • Be willing and able to attend customer functions as needed. • Work with internal and external partners to accurately forecast group rooms and F & B revenues, as well as understand the conditions and strategies that will maximize released space and rooms and impact hotel revenues. • Gain knowledge of hotel's food and beverage products, pricing, and presentation, and learn about the hotel's function space, audio visual, and any other details related to event success. • Consistently attain sales activity goals and individual revenue goals including -- but not limited to -- proactive and reactive calls, tours and appointments required for this position, as outlined by Concord, your RVPSM, and your supervisor. • Learn and use digital sales systems and conceptual sales processes (i.e. Delphi, CI/TY, PMS, sales call process, etc.) and understand the hotel's sales strategies (i.e. Marketing Plan, rates, budgeted goals, etc.). Implement these tools and resources to accomplish individual and team goals and efficiently complete job duties. • Prepared for and participate in all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position. • Endeavor to work in a unified and collaborative way -- one that fosters teamwork -- and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and achieve the team's overall goals. • Own your career development and be an advocate for training and job opportunities that will allow you to continue to hone and develop your talents, skills, creativity, and personal and professional growth. • Carry out any reasonable requests made by Management and seek to comply with company's policies and procedures. Benefits of Working for Concord Hospitality We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- “We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All." Salary Range: $25.32 to $31.64 per hour
    $25.3-31.6 hourly 15d ago
  • Prep Cook - Dune House Hotel & Spa - Jacksonville, FL

    Sage Hospitality 3.9company rating

    Atlantic Beach, FL job

    Why us? Along the quiet sands of Atlantic Beach, where the tide has whispered its secrets for generations, the story of One Ocean Resort & Spa began in the early 1970s as the humble Sea Turtle Inn, a seaside refuge for travelers chasing salt air and sunrise. Over time, the little inn grew into something grander, shaped by the rhythm of the waves and the changing dreams of coastal hospitality. In the mid-2000s, it was lovingly reborn as One Ocean, trading simplicity for polished elegance while keeping its soul rooted in the shore, and soon became a jewel of Northeast Florida, known for oceanfront luxury, glowing sunsets, and moments that linger long after checkout. Now, as the surf writes yet another line in its story, One Ocean is entering a new era, transforming into The Dune House at Atlantic Beach, a lifestyle luxury property designed to capture the spirit of modern coastal living, where relaxed elegance meets curated experience. This next evolution honors the past while inviting a new generation of guests to leave their footprints in the sand and carry forward a legacy shaped by wind, water, and timeless hospitality. Job Overview Prepare food items in accordance with production requirements and quality standards while maintaining a safe sanitary work environment. Responsibilities Complete opening and closing checklists. • Refer to Daily Prep List at the start of each shift for assigned duties. • Prepares a variety of meats, seafood, poultry, vegetables and other food items for cooking in broilers, ovens, grills, fryers and a variety of other kitchen equipment. • Understands and complies consistently with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures. • Portions food products prior to cooking according to standard portion sizes and recipe specifications. • Maintains a clean and sanitary work station area including tables, shelves, walls grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment. • Closes the kitchen properly and follows the closing checklist for kitchen stations. Assists others in closing the kitchen. • Attends all scheduled employee meetings and brings suggestions for improvement. • Promptly reports equipment and food quality problems to chef on duty • Inform chef on duty immediately of product shortages. • Uses our Standard Recipe Card for preparing all products. Do not rely on the memory of yourself or other employees. • Performs other related duties as assigned by the chef or manager-on-duty. • Return all food items not used on next shift to designed storage areas, being sure to cover/date all perishables. • Date all food containers and rotate as per the BOH General Operating Procedures and Inventory SOPs, making sure that all perishables are kept at proper temperatures. • Answer, report and follow executive or sous chef's instructions • Clean up station and take care of leftover food • Comply with nutrition and sanitation regulations and safety standards • Report any safety issues to the chef on duty • Maintain a positive and professional approach with coworkers and customers OTHER RESPONSIBILITIES • All other duties as assigned, requested or deemed necessary by management. SUPERVISORY DUTIES None BEHAVIORAL FOCUS At Sage, we pride ourselves on the behaviors that build our culture and help associates perform in their positions. We value integrity, performance, team spirit, growth, delivering extraordinary guest experiences, and engaging in our communities. We have also outlined specific competencies that contribute to success at Sage. Please review our competency models to understand the behaviors expected of different levels in the organization (you may find these models in our learning management system). Qualifications Education/Formal Training High school education or equivalent experience. Experience Minimum one-year food service or related work. Knowledge/Skills • Requires an ability to work as a team member and an ability to communicate with kitchen staff. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Lifting, pushing, pulling and carrying: All of these functions are essential primarily because of the heavy production associated with Banquets. Items include food, small equipment -75% of the time. • Bending of the knees does become necessary when using the lower oven for cooking, 5-10 times a day. • Mobility -full range of mobility and the ability to travel 30-50 feet on a regular basis throughout the day. • Continuous standing -during preparation, during service hours or during expediting, usually all day. • Must have moderate hearing to hear equipment timers and communicate with other staff. • Must have excellent vision to see that product is prepared appropriately. • Must have moderate comprehension and literacy to read use records and all special requests. • Lifting, pushing, pulling and carrying. Position regularly involves lifting food cases and metros weighing up to 70 lbs. Pushing and pulling carts is required. • Bending/kneeling: Regular bending to lift items and supplies. Periodic kneeling. • Mobility: Regularly moves all around kitchen. • Continuous standing: To complete a task, may be stationary for short periods of time. • Periodic climbing required. Environment Inside 100% of 8 hour shift. Going in the freezer temperatures can be -10 degrees. On the front line, temperatures can be over 100 degrees. This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned. Benefits When you join our family as a full-time team member, you're not just starting a job - you're unlocking a world of perks! Enjoy top-notch benefits like medical, dental, and vision coverage, a 401(k) plan, disability and life insurance, exclusive room discounts, free daily meal, tuition reimbursement, and so much more. We're here to support you, both at work and beyond!
    $26k-32k yearly est. Auto-Apply 13d ago
  • Front Desk Supervisor - One Ocean Resort & Spa - Jacksonville, FL

    Sage Hospitality 3.9company rating

    Atlantic Beach, FL job

    Why us? Where Every Stay Becomes a Story Worth Retelling. The newly reimagined Dune House blends soulful design with the laid-back rhythm of the beach. Our rooms and public spaces are crafted to spark curiosity and comfort, filled with fresh ocean views, thoughtfully curated touches, and surprises that invite guests to slow down and savor the moment. As part of our guest services team, you will help create the very first memories guests have of this new experience. From the moment they step inside, you will guide them into the spirit of the brand by offering warmth, a sense of place, and a feeling of belonging. If you love helping people feel effortlessly at home and take pride in creating heartfelt connections, you belong here. Job Overview Supervises front office staff ensuring an efficient operation producing excellent results for our customers. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests. Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation. Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. Completes established check-in procedures for arriving guests and facilitates guest departure in order to close the guest account and make the room available for the next guest. Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. Uses suggestive selling techniques to sell room nights, increase occupancy and revenue. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on telephone. Operates the PBX equipment, including, assisting outgoing calls, scheduling and setting wake-up calls and paging guests. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent experience. Experience 1 or more full years employment experience in a related position with this company or other organization(s). Knowledge/Skills Requires understanding of all hotel front office procedures. Requires high school graduate level mathematical aptitude and knowledge of standard cash handling procedures and computerized cash register systems. Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Requires knowledge of company/hotel policies and procedures and the ability to determine course of action based on these guidelines. Requires supervision/management skills. Ability to communicate information and hotel services to management and guests. Second language may be required. Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to communicate in person and on telephone frequently. Ability to read written communiqués, analyzing reports and seeing monochrome computer screen. Excellent speech communication skills required for continual interaction with guests. Frequent use of phone. Excellent literacy necessary to analyze report data, prepare reports and initiate correspondence. Continuous standing 90% of time -communicating with guests. No climbing required. No driving required. Lifting up to 50 lbs. guest luggage; limited. Pushing up to 50 lbs. bell cart; limited. Pulling up to 50 lbs. bell cart; limited. Carrying up to 25 lbs. guest luggage; limited. Continuous standing -80% of shift. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% Benefits ▪ Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit ▪ Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance ▪ Eligible to participate in the Company's 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period ▪ Eligible to enroll in Health savings accounts with qualifying medical plans and receive up to $1000 company contribution ▪ Eligible to enroll in Health, Dependent and Commuter flexible spending accounts ▪ Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage ▪ Eligible to enroll for short-term and long-term disability insurance coverage ▪ Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance ▪ WINFertility guidance for those enrolled in Sage medical plan ▪ Calm Health Application Subscription ▪ Employee assistance program ▪ Paid time off for vacation, sick time, and holidays ▪ Tuition Reimbursement of up to $2,000 per calendar year ▪ Great discounts on Hotels, Restaurants, and much more.
    $25k-33k yearly est. Auto-Apply 40d ago
  • Mini Bar Attendant - Dune House Hotel & Spa

    Sage Hospitality 3.9company rating

    Atlantic Beach, FL job

    Why us? Along the quiet sands of Atlantic Beach, where the tide has whispered its secrets for generations, the story of One Ocean Resort & Spa began in the early 1970s as the humble Sea Turtle Inn, a seaside refuge for travelers chasing salt air and sunrise. Over time, the little inn grew into something grander, shaped by the rhythm of the waves and the changing dreams of coastal hospitality. In the mid-2000s, it was lovingly reborn as One Ocean, trading simplicity for polished elegance while keeping its soul rooted in the shore, and soon became a jewel of Northeast Florida, known for oceanfront luxury, glowing sunsets, and moments that linger long after checkout. Now, as the surf writes yet another line in its story, One Ocean is entering a new era, transforming into The Dune House at Atlantic Beach, a lifestyle luxury property designed to capture the spirit of modern coastal living, where relaxed elegance meets curated experience. This next evolution honors the past while inviting a new generation of guests to leave their footprints in the sand and carry forward a legacy shaped by wind, water, and timeless hospitality. Job Overview Provide guests with a fully stocked and well maintained mini bar. Responsibilities include but are not limited to taking accurate inventory of all in room mini bars, posting appropriate charges to the guest room bill, cleaning and defrosting the mini bars, maintaining and stocking inventory and ordering inventory from the storeroom. Responsibilities Distribute magazine every 1st week of the month. Check and keep track of the items that will be expired in one month. Make sure that mini bar is cleaned and free of dust. Clean refrigerator once every 3months. Take out all beverages and wipe down the shelf. Wipe down the top of the fridge and both sides to make sure it's free of dust. Clean mini-bar snack tray once every 3months. Take out all the snacks and use micro-fiber to wipe the tray. Check the temperature of the refrigerator to make sure it's working properly. Restocking/Inventory of refreshment center inventory Accurately charging of guest folios Complete accurately, and in a timely manner, any assigned paperwork. Complete work orders on any deficiencies found in the guest room. Keep guest room secure at all times. Qualifications Education/Formal Training High school or equivalent education required. Must have OLCC handlers card Experience No prior experience required. Prior hospitality experience desired. Knowledge/Skills Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Working knowledge of applicable sanitation standards. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to lift up to 50 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis. Must be able to bend, squat and lift up to 75 lbs. on a regular and continuing basis. Must be able to exert well-paced ability in limited space. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Must be able to exert well-paced ability to reach different floors of the hotel on a timely basis. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Environment 90% indoor hotel and restaurant environment.10% outdoors as needed. Temperatures of -10 degrees in coolers and up to 100 degrees in kitchen. Benefits When you join our family as a full-time team member, you're not just starting a job - you're unlocking a world of perks! Enjoy top-notch benefits like medical, dental, and vision coverage, a 401(k) plan, disability and life insurance, exclusive room discounts, free daily meal, tuition reimbursement, and so much more. We're here to support you, both at work and beyond!
    $18k-30k yearly est. Auto-Apply 13d ago
  • Overnight Cleaner - Dune House Hotel & Spa - Jacksonville, FL

    Sage Hospitality 3.9company rating

    Atlantic Beach, FL job

    Why us? Along the quiet sands of Atlantic Beach, where the tide has whispered its secrets for generations, the story of One Ocean Resort & Spa began in the early 1970s as the humble Sea Turtle Inn, a seaside refuge for travelers chasing salt air and sunrise. Over time, the little inn grew into something grander, shaped by the rhythm of the waves and the changing dreams of coastal hospitality. In the mid-2000s, it was lovingly reborn as One Ocean, trading simplicity for polished elegance while keeping its soul rooted in the shore, and soon became a jewel of Northeast Florida, known for oceanfront luxury, glowing sunsets, and moments that linger long after checkout. Now, as the surf writes yet another line in its story, One Ocean is entering a new era, transforming into The Dune House at Atlantic Beach, a lifestyle luxury property designed to capture the spirit of modern coastal living, where relaxed elegance meets curated experience. This next evolution honors the past while inviting a new generation of guests to leave their footprints in the sand and carry forward a legacy shaped by wind, water, and timeless hospitality. Job Overview Ensure sanitation standards and cleanliness in all kitchen areas. Clean and sanitize all areas of the kitchen and operate the dish washing machine in a safe, accident-free manner. Cleans both the front and back of the house as well as break room overnight in preparation for the following day's business. Responsibilities Sweeps, mops, empties trash throughout the kitchen to maintain a clean work environment. Mops kitchen floors, cleans all kitchen work surfaces as regularly schedules by management including walls, ceilings, hoods, vents, and ovens. Gathers all trash cans from kitchen work areas at the end of each shift and empties the trash, and washes the trash cans. Sweep loading dock and kitchen entrance areas, clearing litter and debris to trash bins, for the safety of employees and purveyors. Cleans the front of the house (sweep & mop floor, clean tables & chairs, wipe down bar area) Remove and wash all floor mats, replace when dry. Gathers all dirty dishware from the tubs brought to the dish room, rinses, and stacks in dish racks, always clearing dishes of leftovers and trash in order to prepare for automated washing. Loads full dish-racks on belt and ensures correct placement in accordance to the instructions for the operation of the machine. Operates automatic dish washing machine by using controls as instructed. Loads dishwashing solutions into automatic dispensers and regulates the output of detergents and chemicals to the dishwashing machine by monitoring and adjusting controls. Unloads clean dishes from racks after being processed through dish machine, inspects for cleanliness and carefully stacks in specified carts and shelves for the easy use by restaurant and kitchen staff. Manually scrubs pots, pans, and other kitchen equipment that cannot be washed automatically, using detergents, scourers, and special solutions as required. Inspects for cleanliness, manually dries with hand towels, and puts away in correct location. Notify Engineering of any maintenance concerns. Keeps the dish room in clean and orderly condition at all times by sweeping, mopping, emptying trash, wiping counters, and equipment and organizing shelves in order to maintain a sanitary work station and to meet mandated health compliance requirements. Performs other duties as assigned, requested or deemed necessary by management.OTHER RESPONSIBILITIES • All other duties as assigned, requested or deemed necessary by management. SUPERVISORY DUTIES None BEHAVIORAL FOCUS At Sage, we pride ourselves on the behaviors that build our culture and help associates perform in their positions. We value integrity, performance, team spirit, growth, delivering extraordinary guest experiences, and engaging in our communities. We have also outlined specific competencies that contribute to success at Sage. Please review our competency models to understand the behaviors expected of different levels in the organization (you may find these models in our learning management system). Qualifications Education/Formal Training None Experience 6mos - 1 year of kitchen operations or dishwashing Knowledge/Skills Must have basic knowledge of dishwashing and business cleaning. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have vision ability to see minute objects at arms length, to read meters and controls. Must be able to grasp dishes, push, pull, carry and lift racks, carts, and large trash bins. Must be able to bend, squat, reach and retrieve items from above head. Must be able to lift, push, pull and carry up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be able to understand and follow written or verbal instruction, or instruction by example. Must have the ability to keep breakage to a minimum by handling china, glassware and fragile equipment with care. Environment Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees. Benefits When you join our family as a full-time team member, you're not just starting a job - you're unlocking a world of perks! Enjoy top-notch benefits like medical, dental, and vision coverage, a 401(k) plan, disability and life insurance, exclusive room discounts, free daily meal, tuition reimbursement, and so much more. We're here to support you, both at work and beyond!
    $21k-28k yearly est. Auto-Apply 12d ago
  • Overnight Maintenance Engineer - Dune House Hotel & Spa - Jacksonville, FL

    Sage Hospitality 3.9company rating

    Atlantic Beach, FL job

    Why us? Along the quiet sands of Atlantic Beach, where the tide has whispered its secrets for generations, the story of One Ocean Resort & Spa began in the early 1970s as the humble Sea Turtle Inn, a seaside refuge for travelers chasing salt air and sunrise. Over time, the little inn grew into something grander, shaped by the rhythm of the waves and the changing dreams of coastal hospitality. In the mid-2000s, it was lovingly reborn as One Ocean, trading simplicity for polished elegance while keeping its soul rooted in the shore, and soon became a jewel of Northeast Florida, known for oceanfront luxury, glowing sunsets, and moments that linger long after checkout. Now, as the surf writes yet another line in its story, One Ocean is entering a new era, transforming into The Dune House at Atlantic Beach, a lifestyle luxury property designed to capture the spirit of modern coastal living, where relaxed elegance meets curated experience. This next evolution honors the past while inviting a new generation of guests to leave their footprints in the sand and carry forward a legacy shaped by wind, water, and timeless hospitality. Job Overview Carry a portable radio, staying in constant communication with the central base station, respond to all engineering service calls, giving priority to guest requests, and maintain hotel equipment in an efficient, safe, accident-free manner. Responsibilities Overnight shifts, typically from 10:30pm - 6:30am Respond to and handle guest requests in a courteous, efficient, safe manner. Perform preventive maintenance and necessary repairs and all hotel equipment, including kitchen, laundry, boiler, plumbing, pool, HVAC, electrical and guest rooms. Monitor and maintain all engineering functions when full engineering staff is not available (i.e. weekends and evenings). Respond to all emergency situations including fire alarms, bomb threats, disasters and power failures; notify the appropriate authorities. Make rounds of the hotel property to ensure everything is in working order, all doors secured and responds to guest incident as security as needed. Clean and maintain all equipment and work areas. Complete maintenance requests, take equipment and meter readings and maintain log to notify the next shift. Document all parts used and parts needed to be purchased. Handle elevator breakdowns. Maintain proper records of the Rooms Preventive Maintenance Program and Request Program. Complete work order request forms on a daily and timely basis. Report any unsafe conditions to leadership. Qualifications Education/Formal Training High school diploma or equivalent trade school, special courses in building maintenance and construction. Experience A minimum of 6 months successful experience in equal or similar position. Knowledge/Skills Ability to maintain and repair HVAC, electrical, plumbing equipment and perform carpentry, repair work, construction and renovation work. May require ability to drive pick-up truck and snow removal equipment. Ability to maintain logs and records. Requires a professional presentation and an ability to work in a team atmosphere and to make independent decisions. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to hear portable radio, fire alarms, machinery, guests. Ability to inspect, maintain equipment. Ability to respond on portable radio to base station, guests. Lifting, pushing, pulling and carrying required frequently to respond to requests for service and repairs anywhere in hotel or in parking lot. Frequent bending and kneeling required to perform inspections and repairs. 100% mobility required -must respond quickly to emergency. Potential continuous standing may be required. Climbing stairs of approximately 90 steps 20% of 8 hours. Climbing ladders of approximately 8 feet 10% of 8 hours. Driving -sometimes necessary to drive company pick-up truck/snow plow approximately 10% of time, unless snow emergency, then 100% of time. Environment Indoor exposure to both stable and extreme variance of hot and cold temperatures. Outside exposure to all weather elements and extreme fluctuations of temperature. Prolonged standing, walking, bending, reaching, and heavy lifting. Benefits When you join our family as a full-time team member, you're not just starting a job - you're unlocking a world of perks! Enjoy top-notch benefits like medical, dental, and vision coverage, a 401(k) plan, disability and life insurance, exclusive room discounts, free daily meal, tuition reimbursement, and so much more. We're here to support you, both at work and beyond!
    $32k-40k yearly est. Auto-Apply 12d ago
  • Banquet Bartender (On Call) - Dune House Hotel & Spa - Jacksonville, FL

    Sage Hospitality 3.9company rating

    Atlantic Beach, FL job

    Why us? Along the quiet sands of Atlantic Beach, where the tide has whispered its secrets for generations, the story of One Ocean Resort & Spa began in the early 1970s as the humble Sea Turtle Inn, a seaside refuge for travelers chasing salt air and sunrise. Over time, the little inn grew into something grander, shaped by the rhythm of the waves and the changing dreams of coastal hospitality. In the mid-2000s, it was lovingly reborn as One Ocean, trading simplicity for polished elegance while keeping its soul rooted in the shore, and soon became a jewel of Northeast Florida, known for oceanfront luxury, glowing sunsets, and moments that linger long after checkout. Now, as the surf writes yet another line in its story, One Ocean is entering a new era, transforming into The Dune House at Atlantic Beach, a lifestyle luxury property designed to capture the spirit of modern coastal living, where relaxed elegance meets curated experience. This next evolution honors the past while inviting a new generation of guests to leave their footprints in the sand and carry forward a legacy shaped by wind, water, and timeless hospitality. Job Overview Responsible for set-up, mixing of drinks, service and clean-up of bar area while enduring quality service, guest satisfaction and the achievement/maintenance of company standards and profit maximization. Responsibilities Make and serve drinks to guests and cocktail servers following established guidelines, procedures and policies regarding beverage and safety controls as prescribed by company standards. Perform all guest contact activities in a cordial, efficient and professional manner; maintaining a commitment to guest satisfaction. Ring guest checks, collect cash and process credits and room charges in the exact manner outlined by company policies and procedures. Complete liquor requisitions and supply lists. Know and comply with state liquor laws. Ensure established pars are maintained. Perform all sidework duties according to sidework schedules. Qualifications Education/Formal Training Bartending training and certification, TIPS Certified Experience 6 months bartending Knowledge/Skills Must be 18 years of age to serve alcoholic beverages Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass racks, etc. 20 -40 lbs. Bending/kneeling -ability to bend to lower level cabinets and lift trays. Continuous standing required to service guest functions; 100% of the time scheduled. Climbing approximately 12 steps 20% of 8 hours. No driving required. Must be able to ruse records and all special requests. Must be able to perform multiple tasks at one time, must be able to follow verbal and written instruction in English, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Ability to accurately count cash. Ability to operate cash register. Benefits When you join our family as a full-time team member, you're not just starting a job - you're unlocking a world of perks! Enjoy top-notch benefits like medical, dental, and vision coverage, a 401(k) plan, disability and life insurance, exclusive room discounts, free daily meal, tuition reimbursement, and so much more. We're here to support you, both at work and beyond!
    $17k-24k yearly est. Auto-Apply 12d ago
  • Convention Services Manager (Experienced)

    Concord Hospitality Brand 4.3company rating

    Concord Hospitality Brand job in Jacksonville, FL

    Concord Hospitality is seeking a Convention/Conference Services Manager to deliver exceptional customer service and manage all aspects of group and event execution, ensuring successful experiences for planners and attendees that drive repeat and referral business. Key Responsibilities Deliver outstanding customer service to internal and external clients. Manage all event details from planning through post-event, including room blocks, contracts, billing, and deadlines. Collaborate with teams to forecast and maximize group room and F&B revenue. Develop strong knowledge of hotel services and utilize digital sales/PMS tools effectively. Attend client functions and work varied schedules as needed. Work independently and lead teams, fostering collaboration and proactive decision-making. Meet performance goals and support career growth through training opportunities. Adhere to company policies and management requests. Qualifications Proven experience in convention services, event planning experience of at least 2 years. MUST have Delphi experience. Hilton experience a PLUS. Excellent communication, organizational, and time management skills. Ability to multitask, prioritize, and work under minimal supervision. Strong interpersonal skills and a customer-focused attitude. Proficiency with digital sales systems (e.g., Delphi, PMS) and Microsoft Office suite. Willingness to work flexible hours, including evenings and weekends as needed. Why Join Concord? At Concord Hospitality, we put our Associates First. We offer competitive wages and a comprehensive benefits package for full-time associates, including: Medical, dental, vision, life, and disability insurance 401(k) with company match Tuition assistance Discounted hotel stays Extensive training and career development opportunities We're proud of our unique culture built on our five cornerstones: Quality, Integrity, Community, Profitability, and FUN. Join us in building an inclusive and rewarding workplace where everyone can thrive. “We Are Concord!” We are an equal opportunity employer committed to diversity and inclusion. Salary Range: $51,000 to $62,000 + Bonus
    $39k-49k yearly est. 15d ago

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