Concord Hospitality jobs in Miami, FL - 224 jobs

Now Hiring: Bellperson Are you passionate about serving others and creating memorable guest experiences? As a Bellperson, you'll be at the heart of the hotel's guest reception area, playing a key role in shaping each guest's stay. Your proactive, responsive, and caring nature will make all the difference. If you enjoy engaging with people, have a winning personality, and take pride in responsibility-this is the perfect role for you! At Concord Hospitality, we foster a culture where everyone is valued and treated with respect. Join a team that believes in quality, integrity, community, profitability, and having fun! Position Summary: The Bellperson is responsible for welcoming guests, assisting with luggage, and ensuring a smooth arrival and departure experience. You'll be the first and last impression for our guests, providing helpful information, personalized service, and a warm, professional demeanor throughout their stay. Key Responsibilities: Greet guests warmly upon arrival and departure. Assist with loading/unloading luggage and escort guests to their rooms. Explain room features, hotel amenities, and services. Organize and store luggage in designated areas. Read and match luggage tags, write claim tickets, and ensure proper handling. Respond promptly to guest requests and resolve issues or escalate as needed. Provide accurate information about hotel services and local attractions. Stay informed on current events and entertainment in the area. Coordinate with valet, front desk, and housekeeping for seamless service. Perform other job-related duties as assigned. Qualifications: High school diploma or equivalent preferred. Previous hospitality or customer service experience is a plus. Excellent communication and interpersonal skills. Ability to lift and carry heavy luggage and stand for extended periods. Professional appearance and positive attitude. Familiarity with the local area is helpful. Flexible availability including weekends and holidays. Why Join Concord Hospitality? Benefits for Full-Time Associates: Competitive Pay Medical, Dental & Vision Plans Prescription Discounts 401K Retirement Program with Company Contribution Complimentary Hotel Room Night Program (7 free nights/year) Group Life Insurance (equal to annual salary) Voluntary Short & Long-Term Disability Verizon Wireless Discount (up to 18%) Education Assistance Programs (University of Phoenix tuition discounts) Learning & Development through LMS and classroom training About Concord Hospitality: With over 100 hotels across North America and partnerships with major brands like Marriott, Hilton, Hyatt, and Choice, Concord is a growing company offering exciting career opportunities. We're expanding with 25 new hotel builds and additional acquisitions, creating room for advancement and development. Our foundation is built on 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We believe in hiring the best, creating a positive work environment, and celebrating our associates. If you're looking for a place to grow, be valued, and have fun-this is the opportunity for you.

Why us? For a vibrant, worldly, and welcoming escape, discover Circa 39 Hotel in Miami Beach. Our colorful oasis invites travelers to embrace the joy of exploration with a boutique experience that's anything but ordinary. Designed for curious spirits and global citizens, Circa 39 blends tropical charm, eclectic style, and heartfelt service to create a one-of-a-kind stay just steps from the ocean. As part of Sage Hospitality Group , we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview Cleans and prepares guest rooms by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues. Responsibilities Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms. Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times. Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms. Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests. Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas. Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs. Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled. Lifts mattresses to check for soil between mattresses and under bed. Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows. Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas. Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees. Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution. Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management Qualifications Education/Formal Training No formal education or training Experience None Knowledge/Skills Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment. Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to 50lbs. continually throughout a shift. Must be able to push, pull and move levers, equipment and furniture throughout a shift. Must be able to work with arms raised above head throughout a shift. Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day. Ability to identify minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs. Environment Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 95% of shift. Benefits Medical, dental, & vision insurance Health savings and flexible spending accounts Basic Life and AD&D insurance Paid time off for vacation, sick time, and holidays Eligible to participate in the Company's 401(k) program with employer matching Employee Assistance Program Tuition Reimbursement Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job- it's a career for people who care. Our Downtown Miami Hotel is next to one of the trendiest neighborhoods in Miami, known as Brickell. Our iconic white towers overlook the Miami River and our ideal downtown location puts you steps from the Miami Riverwalk, Bayfront Park, and close to the Port of Miami and the Kaseya Center (formerly FTX Arena). For a day of shopping, our hotel is near Brickell City Centre. Or, explore Little Havana and tour the Frost Museum of Science. The Event Planning Manager's primary focus is servicing/upselling Sales bookings. This position acts as the liaison between Meeting Planners and the hotel staff. Responsibilities include but are not limited to: administering the Sales agreement, coordinating/detailing all Meeting, Food and Beverage events, collaborating on A/V needs, managing room blocks, billing instructions, and final review. Event Planning Managers are responsible for the smooth execution of all events, in conjunction with the Event Services Team. **We Offer Excellent Benefits:** + Free room nights, Discounted and Friends & Family Room Rates + Medical, Prescription, Dental and Vision Insurance + 401K with company match + Paid Vacation, sick days, new child leave, and personal day + Paid Family Bonding Time and Adoption Assistance + Tuition Reimbursement + Free colleague meals during shift + Employee Stock Purchase Plan + Discounts at various retailers - Apple. AT&T, Verizon, Headspace and many more Why make a good choice when you can make a Timeless one by applying for your next career opportunity with a Hyatt Regency hotel? Hyatt Regency hotels provide superior services and elevated experiences. Looking for a Timeless beginning in your next career? Apply today at careers.hyatt.com. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status **Qualifications:** + A true desire to satisfy the needs of others in a fast-paced environment. Refined verbal and written communication skills + A minimum of 2-3 years of hotel event sales/event planning or comparable experience preferred + Must be proficient in general computer knowledge + Candidates should be extremely detail-oriented, organized and be able to handle a fast-paced environment + Preferred candidate has completed CMP or equivalent training **Primary Location:** US-FL-Miami **Organization:** Hyatt Regency Miami **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Catering/Event Planning **Req ID:** MIA004060 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Why us? For a vibrant, worldly, and welcoming escape, discover Circa 39 Hotel in Miami Beach. Our colorful oasis invites travelers to embrace the joy of exploration with a boutique experience that's anything but ordinary. Designed for curious spirits and global citizens, Circa 39 blends tropical charm, eclectic style, and heartfelt service to create a one-of-a-kind stay just steps from the ocean. As part of Sage Hospitality Group , we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview Overall management responsibility for the operation of the hotel including profitability, guest service, product quality, and overall cleanliness and maintenance of the hotel property. Operation of the hotel will be within the framework of approved 1) annual budget, 2) annual marketing plan, 3) annual capital expenditure plan, 4) annual wage plan, and always within the framework of all Company policies and procedures. Responsibilities Executive Committee Lead the Executive Committee utilizing a participative style: be readily available and effectively communicate with each member, coordinate the operation of each individual's department and special projects, and assist in identifying problems and solutions. Guide the committee in dealing with the hotel's problems and opportunities in order to best serve the financial interests of the property. Operating Budget Development of annual operating budget which will serve as an operating plan and define required levels of achievement. Assure achievement of annual budget in revenues, costs and profits through accounting diligence and expenditure controls and proficient accounting practices. Departmental Objectives Set written priorities and key objectives for each department head quarterly including action plan and completion date. Follow up to assure successful implementation and follow-through and take corrective action in the event of failure to meet assigned objectives. Forecasting Monthly forecasting of operating staff and cost expenditures. Business planning in line with forecasted sales and costs including guidance to department heads. P & L Statement Critique Monthly review of financial statement in order to correct problems, assure spending is in line and to plan for future business. Review and approve all expenses in "other expense" categories in all departments. Regularly review all major expenses to assure that monies are wisely expended. Staff Relations Develop a high level of esprit de corps and loyalty to the hotel and to the company in order to reduce turnover and increase employee morale. Communicate, counsel and assist in staff development. Be visible and available to all hourly personnel in accordance with the Company's open door policy. Attend monthly department employee meetings whenever possible. Staff Evaluation Conduct performance appraisal and personal development plans for management staff. Identify substandard performance of individual managers and outline improvement action, including taking corrective or disciplinary measures. Staff Hiring Assure level of experience, knowledge and ability to meet job requirements of all hotel management. Cost Controls Review controls and assure adherence at all times in order to protect the hotel's property/assets. Wage and Salary Administration Review all wage and salary increases assuring compliance with wage scales and compensation philosophies as outlined in the Company's management manuals. Future Business Quarterly review of future bookings of room nights and banquet sales, early identification of weak periods, implementing yield management practices. Pricing Quarterly review of pricing including review of cost increases and competitive pricing in room rates, restaurant, lounge and banquet areas. Assure recommendation and implementation of price increases on a timely basis. Inspection Regular personal inspection of guest rooms, public areas, back of house, banquet function set-ups. Assure that written lists are developed of corrective actions required for implementation by housekeeping, maintenance and operating departments. Guest service through leadership and example, establish a friendly, courteous, service-oriented approach to guests that is exhibited by all hotel employees. Establish and implement guest service standards for all departments, periodically review, identify problems and corrective actions. Property Maintenance Assure that an on-going program is followed in regular repair and upkeep of the facility, landscape and equipment by developing and implementing a preventive maintenance program. Marketing Plan Development of annual sales and marketing plan. Monitor implementation of marketing plan action steps. Sales Management Regular review of sales solicitation activities, room nights productivity and group room rates sold by the sales department. Regularly review individual productivity taking corrective action and guiding as needed. Evaluate market mix and take action in order to best position the hotel for increased business. Involvement in sales solicitation of key accounts by reviewing contracts, meeting with sales department, visit key account contacts in person and by phone. Food and Beverage Promotion Monitor the success of F&B promotion programs. Take corrective actions as required. Monitor sales levels in order to take steps to reverse negative sales trends. Credit Maintain credit policies at Front Office, Sales and Catering. Attend credit meetings and assist in developing action plans, supervise collections of major accounts, review of aging reports and approval of write-offs. Front Office Management Regular review of Front Office results in order to maximize room revenue. Identify problem areas and initiate solutions. Community Relations Represent the hotel within the local community, positioning the hotel as a good corporate citizen that is involved and supportive of community affairs. Policies and Procedures Assure that all Company policies and procedures are fully implemented throughout the hotel. Qualifications Education/Formal Training A four-year college degree or equivalent education/experience Experience Previous experience as General Manager or Assistant General Manager at a similar size and type of hotel, previous experience as Department Head at same facility. Knowledge/Skills Requires advanced knowledge of the hospitality and business management fields. Requires considerable working knowledge of other major areas and the skill to integrate and communicate that information. Requires studying, analyzing and interpreting complex activities or information in order to improve known practices or develop new approaches. Ability to make decisions with only general policies and procedures for guidance and keeping the General Manager informed of general direction. Requires highly developed communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guests and/or corporate clients. Must have excellent speech and written skills in order to communicate with managers, guests and employees. Must have excellent literacy skills necessary for reports, policies and procedures. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have vision ability in order to visually inspect hotel. Must have mobility to walk through the front and the back of the hotel. Climbing approximately 20-30 steps 10% of the week. Physically able to regularly inspect all areas of interior and exterior of facility. Environment General office and hotel environment Benefits Eligible to participate in Sage bonus plan Unlimited paid time off Medical, dental, & vision insurance Eligible to participate in the Company's 401(k) program with employer matching Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Paid FMLA leave for up to a period of 12 weeks Employee Assistance Program Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

Opportunity: Maintenance Manager Manage general and preventative maintenance functions to ensure guest service and sustainability standards are achieved and maintained throughout the hotel structure. Potential Career Path Chief Engineer - Area Chief Engineer - Regional Director of Engineering Essential Job Functions Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. Conduct room inspections and identify repair needs. Manage and coordinate bids, quotes and contracts for 3 rd party vendors. Oversee small projects, or PIPS, and manage and report on the work progress. Install or repair sheet rock and other wall coverings. Paint designated areas and items. Install and replace basic electrical fixtures. Replace light switches, receptacles, light bulbs, and fixtures. Install, replace, and program televisions. Perform minor plumbing functions. Replace and repair heating and cooling pumps as well as preventative maintenance on units. Troubleshoot and repair kitchen equipment. Perform preventative maintenance on a scheduled basis and complete work orders as necessary; keep accurate records of PM's on all rooms and equipment. Maintain the building exterior and “curb appeal” of entire hotel grounds Refurbish, paint and finish furniture and fixtures as needed. Test, examine, and maintain hotel's life safety systems to ensure they are 100% operational at all times. Maintain repair and preventive maintenance records and coordinate compliance of service contracts. Perform and maintain work to local, state and Federal codes. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management. Position Requirements High School diploma and/or trade school course work in related field preferred. Previous supervisory engineer/maintenance experience required or equivalent training. Certifications may be required. HVAC certification preferred. Work Environment and Context Work schedule varies and may include working on holidays and weekends or alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, climbing, stooping, kneeling or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels. HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Assist the bartender with stocking, cleanliness, equipment handling and maintenance. When necessary, serve food and beverages for the guests and service staff. All functions are carried out to maintain an environment of teamwork and to provide outstanding service to our guests. You'll act as an advocate for the bar/restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: Greet and welcome our guests. Check the service stations and tables to ensure accurate set-up and cleanliness. Assist the restaurant dining services (if necessary), when and where appropriate. Perform all necessary sidework, setup, and breakdown of the bar. Follow uniform and grooming specifications. Clean and change trash cans, fill and clean ice bins, stock beer, wine, juice, and other beverages. Clean shelving, stainless steel, mixers, cups, blenders and soda guns. Unpack deliveries, stock bar and change beer kegs. Notify a manager if a guest is becoming intoxicated or rude to other guests. We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do. What You Bring 1 year of experience in a similar or supportive role is preferred. Food Handler and Alcohol Awareness Certification (if applicable). Able to prioritize multiple tasks in a dynamic environment. Able to learn, retain, and present product, menu, and allergy information to guests. Knowledge or ability to learn the restaurant point-of-sale system. Restaurant inventory and invoicing software proficiency is preferred. Hardworking, dedicated, with a real passion for hospitality. Flexible schedule and are able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Opportunity: Steward / Dishwasher Perform dishwashing and kitchen cleaning functions. Your Growth Path Cook or Stewarding Supervisor - Executive Steward or Sous Chef Your Focus Wash dishes, glassware, flatware, pots and pans. Operate dishwashing and other kitchen cleaning equipment. Place clean dishes, utensils, or cooking equipment in storage areas. Maintain kitchen work areas, equipment, or utensils in clean and orderly condition. Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars. Sweep and wash floors and clean trash cans. Sort and remove trash, placing it in designated pickup areas. Perform food preparation functions in the event of staffing shortages or during peak periods. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management. Your Background and Skills High School diploma or equivalent preferred. Previous stewarding experience required or equivalent training. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, and weekends, etc. Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping and kneeling. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels. HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.

Opportunity: Phone Operator Answer and direct internal and external telephone calls in accordance with established guest service and sustainability standards. Potential Career Path Front Desk Supervisor -Front Office Manager - Assistant General Manager Essential Job Functions Promptly and professionally answer telephone calls and ascertain. the correct extension and direction of call. Transcribe complete messages and repeat information to verify accuracy. Input and retrieve messages from the computer as requested. Receive wake-up call information, input accurately into the automated wake-up system and verbally confirm time with guest. Page guests and patrons using the public address system. Act as dispatcher for security, guest services and property operations associates. Provide timely information via paging system and two way radios to associates in response to emergencies and guest requests. Immediately answer the emergency line, listen to details to identify nature of problem and respond appropriately. Initiate emergency response as necessary and legibly document pertinent details. Respond to and resolve all complications and complaints. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Position Requirements High School diploma or equivalent. Previous receptionist or customer service experience preferred. Work Environment and Context Work schedule varies and may include working on holidays and weekends. Requires standing for extended periods, speaking, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels. HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.

Opportunity: Bus Person Set up and clear tables, stock all service stations, and assist food servers in accordance with established guest service and sustainability standards. Potential Career Path Food Runner - Restaurant Server- Restaurant Floor Manager Essential Job Functions Clear dirty table settings and prepare table for resetting. Maintain stock and cleanliness of stations for all meal periods. Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary. Transport all dirty tableware from dining room to dishwashing area. Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management. Position Requirements High School diploma or equivalent. Work Environment and Context Work schedule varies and may include working on holidays and weekends. Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels. HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.

**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** In this role, you'll use your knowledge of regional trends, actively respond to financial performance, provide strategic direction for the sales teams, and ensure achievement of Kimpton's short and long term goals. Direct and lead your team to achieve budgeted top-line revenues. Accountable for Sales and Marketing budget to assure appropriate spend. Act as the hotel ambassador by establishing relationships with the community to increase the hotel's exposure. Work tactically with the Director of Revenue Management (DORM), Digital Marketing, and Public Relations teams to ensure a strategically symbolic relationship between all disciplines. **Some of your responsibilities include:** + Provide coaching, mentoring, and training to the sales team, continually assessing their strengths and challenges. + Develop marketing and PR initiatives to support sales strategies and activities. + Establishes a sense of urgency with the team to understand and anticipate needs. + Responsible for working directly with the Regional Director of Sales + Marketing (RDSM) and General Manager in building a clear and credible vision for the hotel. + Handles specific accounts assigned by the RDSM. + Handles assigned market segment based upon experience and depth of contact base to benefit the hotel. + Knowledgeable of competitive set and recommends sales/pricing strategies, service, and product improvements to stay competitive. + Responsible for achieving the group rooms and catering revenue budget for hotel. + Align with the People & Culture Department (HR), structures, and systems to achieve strategic goals and maximize all revenues. + Consistently reviews shifts in market mix with revenue and operations teams and makes deployment/pricing recommendations. + Work with IHG Corporate Sellers to communicate specific account needs to impact revenues. + Responsible for appropriate identification of key markets and supporting deployment and travel schedule strategies. + Responsible for directing all Public Relations efforts including management of the Public Relations firm and collaboration with the Kimpton Home Office PR team. + Develop appropriate revenue/production goals with the RDSM's support and approval. + Works with DORM and Director of Catering on monthly, quarterly, and annual rooms, budgets, and forecasting. + Responsible for management of departmental budgets including forecasting monthly expenses and explanation of variances on P&L. + Pulls and analyzes relevant data to develop and recommend appropriate actions. + Assist with individual quarterly action plans and quarterly Kimpton Check-Ins for your team. + Ensure that accurate and detailed notes/traces of accounts are maintained via Opera and Delphi databases. **What You Bring** + Bachelor's degree in Hotel Administration or Business preferred. + 5 years of sales experience. + Excellent verbal and written communication skills, computer literacy, and working knowledge of Delphi sales software, Microsoft Office Suite, Tableau etc. + Ability to encourage, lead and develop a team by example. + Well organized, detail oriented with excellent follow-up and communication skills. + Ability to convert vision into specific and tangible actions. + Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of integrity. + Ability to adapt rapidly to evolving market dynamics and needs. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**

Why us? Full of optimism and big ideas, the two embarked on a journey with one objective - to secure third-party management contracts for hotels of all shapes and sizes. Through decades of delivering successful results and developing strong relationships throughout the industry, Sage grew a portfolio focused on running successful urban select, full-service and luxury hotels and became recognized as a preferred management company for industry leaders such as Marriott, Hilton and Hyatt. Over time, Sage established a strategic vision to be more than just a third-party hotel operator and committed to carefully shaping the trajectory of the company by not just managing, but actively developing and investing in, lifestyle assets within major urban and select resort markets. In 2006, we established Sage Restaurant Concepts, one of the first groups in the industry to focus on creating dynamic, independent restaurants and bars adjacent to our hotels. This strategic vision has materialized significantly in recent years, resulting in a portfolio transformation that prioritizes lifestyle hotels and independent restaurants, with a growing focus on mixed-use destinations. Helmed by a team of leaders with the expertise to drive successful outcomes across our collections, our focus remains steadfast as we strive daily to realize our vision of redefining how the world experiences hospitality. Enriching lives Job Overview Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Maintains a friendly, cheerful and courteous demeanor at all times. Qualifications Education/Formal Training High School diploma or equivalent Experience None required Knowledge/Skills Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Must be fluent in oral and written English. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to read written communiques and monochrome computer screen. Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing. Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing. Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%

** At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing excellent service and meaningful experiences. Andaz Miami Beach is now recruiting a Director of Front Office to join the resort. An art-deco building and architectural landmark is home to the newest luxury lifestyle hotel located in the heart of Mid-beach. The property boasts 287 guestrooms including 64 breathtaking suites and the ONLY Ocean-view arrival experience in Miami Beach. The design features elements of texture, art, and pops of color that create a unique and captivating experience. Each suite is designed with floor-to-ceiling windows, most with deep-soaking tubs, and cozy reading nooks. Guests can also enjoy private outdoor terraces with stunning views of the Atlantic and the Miami skyline. Unmatched amenities include a full-service spa, a well-equipped fitness center, a destination dining experience by José Andrés, two pools, and a Beach Club catering to the who's who of Miami. Spanning 25,000 square feet of innovative indoor and outdoor event space, Andaz Miami Beach will become a landing spot for guests and locals seeking celebratory gatherings that embrace the city's culture of music, art, and fashion. Salary range: $85,000- $95,000 annually **Job Description:** As the Director of Front Office at the Andaz Miami Beach, you will lead a dynamic team in delivering exceptional guest experiences that reflect the brand's commitment to luxury, innovation, and personalized service. This role is pivotal in shaping the first and lasting impressions of our guests, ensuring every interaction is seamless, warm, and memorable. **Position Responsibilities/ Essential Functions** · Responsible for short- and long-term planning and the management of Andaz Miami Beach Front Office, Front Desk, Bell Services, Communications, Valet and Guest Relations. · Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans. · Maintain guest room inventory as per guidance for the Director Revenue Management. · Ensure all operations and cash handling are adhered to as per policies and procedures. · Maintain excellent communication with the housekeeping department. · Maintain information on prices, rates, specials, packages, programs, etc., while ensuring all staff are trained in all areas. · Analyze, investigate, and resolve guest complaints. · Create expectations, lead people, manage processes, and hold people accountable for the agreed SOPs and Checklists. · Insures proper staffing levels for customer service goals. · Scheduling monthly departmental meetings. · Conduct or ensure all Training and Evaluations are completed as required by Hyatt. · Coach and counsel employees to reflect Hyatt service standards and procedures · Participate in recruitment process for Front Office. · Prepare reports concerning room occupancy, payroll expenses, and department expenses. · Mentor, motivate and teach staff to ensure success. · Plan and co-ordinate activities of Front Office Assistant Managers and line associates · Motivate team members and resolve any issues that occur on the job · Attends periodic staff meetings with other department heads to discuss company policies and patrons' complaints, and to make recommendations to improve service and ensure more efficient operation. · Recruit, train, and mentor a high-performing team of managers and colleagues · Ensure consistent delivery of personalized, anticipatory service · Resolve guest concerns with empathy and efficiency, maintaining high satisfaction scores. · Champion a culture of hospitality and continuous improvement. · Plan and co-ordinate activities of Event supervisors and line associates · Leads the participation in Colleague Experience Survey and completion with the execution of CES Action Plans. · Control all expenditures relating to Front Office, including labour, guest room supplies, and equipment. · Complete various additional tasks and assignments as needed or requested by Resort Manager **Qualifications:** **Skills and Qualifications:** · A minimum of a Bachelors degree in Hospitality Management or related filed · 5 years or more of progressive hotel Luxury Rooms Management experience · Proven success in managing Forbes Four- or Five-Star environments · Prior Experience as Director of Front Office, Front of House Manager, or Front Office Manager in Forbes rated property required · Excellent understanding of sequence of service in luxury environment · Ability to speak a second Language fluently will be considered an asset. · Good working knowledge of Reserve/Opera software. · Excellent proficiency with Microsoft Suite applications. · Refined verbal and written communication skills. · Ability to work a flexible schedule; weekends, holidays, overnight shifts · Physically agile, ability to stand or walk for long periods of time. · Excellent time management and organizational skills. · Excellent problem-solving skills. · Strong financial acumen and operational planning skills · Well-groomed, professional appearance · Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds · Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line. As an Andaz Miami Beach colleague, you will enjoy the following benefits: · Free room nights, Discounted and Friends & Family Room Rates · Medical, Dental, and Vision Insurance with only a 30-day waiting period! · 401K with company match · Free Parking · Generous Paid Time Off · Paid Family Bonding Time and Adoption Assistance · Tuition Reimbursement · Employee Stock Purchase Plan At Hyatt, we believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care. Hyatt is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. If you are a results-oriented individual with a passion for selling a vibrant, playful hotel with one-of-a-kind gathering places offering the perfect backdrop for meetings, weddings, and special occasions, become part of Miami's first Andaz luxury lifestyle resort - **Apply now!** **Primary Location:** US-FL-Miami **Organization:** Andaz Miami Beach **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Front Office **Req ID:** MIA003945 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

We are hiring Servers! Do you have a passion for serving others? As a Server at Concord Hospitality, you will often be the first or last greeting our guests receive during their day. Your friendly smile, cheerful attitude, and commitment to excellent service set the tone for a memorable experience. If you enjoy engaging with people, being proactive, and creating positive moments, this role is perfect for you! Responsibilities: • Provide warm, attentive service to guests, ensuring satisfaction throughout their dining experience. • Maintain a calm and professional demeanor during high-volume periods or unusual events. • Monitor the operation of the food and beverage outlet, assisting managers in identifying and resolving guest concerns. • Keep workstations clean, organized, and fully stocked. • Accurately take and process guest orders while communicating clearly and pleasantly. • Maintain consistent attendance and punctuality. Qualifications: • Prior serving or hospitality experience preferred. • Strong communication and customer service skills. • Ability to work efficiently in a fast-paced environment. • Flexibility to work varied shifts, including nights, weekends, and holidays. • Commitment to teamwork, professionalism, and guest satisfaction. Benefits (Full-Time Associates Only): • Competitive wages • Medical, dental, and vision insurance • Life insurance and short/long-term disability options • 401(k) program with company match • Tuition assistance • Discounted room rates at Concord-managed hotels • Training, development, and career advancement opportunities Why Join Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. We value work-life balance, diversity, and a commitment to providing the best customer service and quality accommodations in every market we serve. Built on five cornerstones-Quality, Integrity, Community, Profitability, and FUN!-our associates proudly cheer: “We Are Concord!” We support diversity and inclusion through our mission to be a Great Place to Work for All.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Lead all aspects of the Pool operations by setting and maintaining a high level of guest service. Provide timely and courteous service to all guests, encouraging them to return again to generate repeat business. Assist guests upon arrival to the pool and provide great service . Ensure all functions are carried out to maintain an environment of collaboration. Some of your responsibilities include: * Meet with staff to get any pertinent information at the start of shift and review the resort daily communication report * Make sure all shifts are covered as scheduled, cover as necessary. * Ensure the completion of AM/PM checklist. * Handle guest situations as they arise in a calm and professional manner. * Be an expert in all employee duties to ensure you are "leading by example" in all that you do. * Maintain professional contact with all other hotel departments. * Ensure proper organization and planning or daily operations, maintain cleanliness and reporting engineering issues on a daily basis. * Counsel and coach employees when necessary, using accurate documentation and techniques. * Ensure all employees complete their duties before departing, that they are posted at their stations on time. * Accountable for training and daily monitoring of all service levels, as well as making sure all team members are following grooming and uniform standards. * Accountable for meeting or coming in under payroll and expense budgets. * Assist in the maintaining of a Forbes 5* department (Training, Audits, walkthrough's) * Assist the team at the Pool-- setting up chairs/cabanas, assisting guests * Managing stock inventory and assisting in the ordering where required. * Covering shifts on the floor if operation requires it * Book Cabanas * Supervise exceptional service in the cabanas and daybeds * Assisting with carrying pool chairs and furniture when clearing and setting up the pool and beach What You Bring * 2 + years of experience as a Pool attendant in a luxury resort * Hospitality degree preferred * Flexible schedule, able to work evenings, weekends, and holidays when needed. * Proficiency in Opera * Solid computer skills( Microsoft Office)

Provide the highest levels of customer service to internal partners and external clients at all times. Respond in a quick, timely, and professional manner to all internal partners and external customers, and deliver clear and concise communiqué that is representative of Concord Hospitality via all avenues of communication. Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail. Satisfactorily maintain existing assigned accounts/segments, and work diligently to develop new business for hotel. Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details: Track, detail, and communicate the particulars of each assigned account, group or event. Assist with projects, reports, training, coaching, performance evaluation and supervision of employees as directed by the Director of Sales and General Manager (if applicable). Work with internal and external partners to accurately forecast group rooms and F & B revenues, as well as understand the conditions and strategies that will maximize released space and rooms and impact hotel revenues. Gain knowledge of hotel's food and beverage products, pricing and presentation, and learn about the hotel's function space, audio visual, and any other details related to event success. Consistently attain sales activity goals and individual revenue goals including -- but not limited to -- proactive and reactive calls, tours and appointments required for this position, as outlined by Concord, your RVPSM, and your supervisor. Learn and use digital sales systems and conceptual sales processes (i.e. Delphi, CI/TY, PMS, sales call process, etc.) and understand the hotel's sales strategies (i.e. Marketing Plan, rates, budgeted goals, etc.). Implement these tools and resources in order to accomplish individual and team goals and efficiently complete job duties. Prepared for and participate in all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position. Endeavor to work in a unified and collaborative way -- one that fosters team work -- and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and achieve the team's overall goals. Own career development for self and that of direct reports: Be a dedicated advocate for the training and job opportunities that will continue to hone and develop talents, skills, creativity, and personal and professional growth. Carry out any reasonable requests made by Management, and seek to comply with company's policies and procedures.

Opportunity: Event Manager Oversee event functions and coordinate guest activities and/or events in accordance with established guest service and sustainability standards. Potential Career Path Banquet Manager or Sales Manager - Food and Beverage Director or Director of Sales Essential Job Functions Support associates by ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. Organize and execute guest activities and oversee group catering events. Plan and implement daily and monthly event calendar for guests. Create and coordinate group meal and meeting functions and agendas. Work collaboratively with sales team to ensure coordination of group room blocks. Coordinate details of events for meeting rooms, food & beverage and audio visual requirements. Oversee in-house events and act as liaison between customer and other hotel departments. Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management. Position Requirements Associate's or Bachelor's degree in Hospitality or related field preferred. Previous event planning/coordination experience required. Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** Provide a positive first and last impression to guests as they arrive and leave the hotel. When servicing guests, you're professional, and friendly. Assist with luggage and packages upon arrival and departure and arrange transportation when necessary. **Some of your responsibilities include:** + Get assignments, keys, and special guest requests from your supervisor at the beginning of your shift. + Greet guests and take luggage to guestrooms promptly when checking in and upon checking out, check and secure guests' luggage until departure. + Hail taxicabs and answer inquiries, carry luggage to the curb to meet transportation. + Provide the guest(s) with information about their stay, the hotel, and answer questions. + When the concierge is not available, book tours and assist with general information inquiries. + Keep bell closet clean and neat, polish and clean bell carts daily, keep lobby area and public areas clean and tidy, deep clean other assigned areas. + Submit all found articles accompanied by a Lost & Found Report. + Assist valet when they are busy, cover for lunch breaks. Ensure that the "white zone" is kept free and clear for guest arrival and in the case of an emergency. + Deliver messages, packages, flowers, wine, and housekeeping items (hair dryers, ironing boards, irons, laundry/dry cleaning etc.) to guest rooms upon request. + Clean and set-up meeting room functions, direct guests to various meeting rooms. + Set-up and maintain complimentary hotel lobby functions including the morning coffee service and the nightly concierge events. + Turn in any keys to the proper department when your shift ends. **What You Bring** + High School Diploma is preferred. + 1 year of experience in customer service or similar role. + You've got a flexible schedule, able to work evenings, weekends, and holidays when needed. + Basic writing skills, professional communication skills. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . INDSJ **Be Yourself. Lead Yourself. Make it Count.**

Opportunity: Maintenance Manager Manage general and preventative maintenance functions to ensure guest service and sustainability standards are achieved and maintained throughout the hotel structure. Potential Career Path Chief Engineer - Area Chief Engineer - Regional Director of Engineering Essential Job Functions * Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. * Conduct room inspections and identify repair needs. * Manage and coordinate bids, quotes and contracts for 3rdparty vendors. * Oversee small projects, or PIPS, and manage and report on the work progress. * Install or repair sheet rock and other wall coverings. * Paint designated areas and items. * Install and replace basic electrical fixtures. Replace light switches, receptacles, light bulbs, and fixtures. * Install, replace, and program televisions. * Perform minor plumbing functions. * Replace and repair heating and cooling pumps as well as preventative maintenance on units. * Troubleshoot and repair kitchen equipment. * Perform preventative maintenance on a scheduled basis and complete work orders as necessary; keep accurate records of PM's on all rooms and equipment. * Maintain the building exterior and "curb appeal" of entire hotel grounds * Refurbish, paint and finish furniture and fixtures as needed. * Test, examine, and maintain hotel's life safety systems to ensure they are 100% operational at all times. * Maintain repair and preventive maintenance records and coordinate compliance of service contracts. * Perform and maintain work to local, state and Federal codes. * Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. * Follow sustainability guidelines and practices related to HHM's EarthView program. * Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. * Perform other duties as requested by management. Position Requirements * High School diploma and/or trade school course work in related field preferred. * Previous supervisory engineer/maintenance experience required or equivalent training. * Certifications may be required. * HVAC certification preferred. Work Environment and Context * Work schedule varies and may include working on holidays and weekends or alternate shifts. * Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, climbing, stooping, kneeling or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels

Opportunity: Steward / Dishwasher Perform dishwashing and kitchen cleaning functions. Your Growth Path Cook or Stewarding Supervisor - Executive Steward or Sous Chef Your Focus * Wash dishes, glassware, flatware, pots and pans. * Operate dishwashing and other kitchen cleaning equipment. * Place clean dishes, utensils, or cooking equipment in storage areas. * Maintain kitchen work areas, equipment, or utensils in clean and orderly condition. * Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars. * Sweep and wash floors and clean trash cans. * Sort and remove trash, placing it in designated pickup areas. * Perform food preparation functions in the event of staffing shortages or during peak periods. * Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. * Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. * Perform other duties as requested by management. Your Background and Skills * HighSchool diploma or equivalent preferred. * Previous stewarding experience required or equivalent training. HHM Hotels Benefits and Perks * Competitive wages for full time and part time opportunities * Medical, Dental and Vision Health Insurance * Paid Time Off * 401k Company Match * Daily Pay * Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource. * Travel Discounts * Commuter Transit and Commuter Parking Benefits * Employee Assistance and Wellness Program * Educational/Professional Development * Referral Bonus Program Work Environment and Context * Work schedule varies and may include working on holidays, and weekends, etc. * Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping and kneeling. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels