Sales Coordinator / Executive Administrative Assistant
Concord Hospitality job in Milwaukee, WI
Your Path Begins Here At Renaissance Hotels, inspiration comes from the unexpected. Embrace spontaneity and discovery and celebrate connection with the destination. Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood.
Renaissance Milwaukee West, a premium distinctive hotel is seeking an energized and curious minded Sales Coordinator and Executive Administrative Assistant to join our Sales and Marketing Team.
The hotel is managed by Concord Hospitality Enterprises, one of the most respected franchisees in the industry. At Concord, we strive to create a culture that allows us to attract and retain the best people in the industry. It's that culture that has built the outstanding team and has made us the successful company we are today.
Here are some of the great benefits of working with us:
* Competitive Pay
* 2 Weeks of Paid Time Off Annually - Begin Accruing Immediately!
* 7 Paid Holidays
* Same-Day Pay Option
* Hotel Discounts Worldwide
* Comprehensive health, vision, and dental insurance with multiple plan choices to best fit your needs
* Flexible Spending Account
* Group life insurance (provided by the company)
* Short-term disability (provided by the company)
* Voluntary life insurance and long-term disability insurance
* 401(k) with company contribution - free money!
* Exclusive discounts on concert tickets, theme park passes, rental cars, and more
* Verizon wireless discount
* Free parking in structure and easy access to public transportation
* Complimentary and discounted food and beverage
* Safety shoe discount
* Deeply discounted dry clean services
* Clean and secure locker room for personal belongings
* Personal and professional developmental opportunities; classroom training, online training, and educational assistance program
Role Summary:
* Support and assist the Sales and Marketing Department in managing and maintaining corporate, group, and catering business. Serve as a liaison between all departments. Support the General Manager and Executive Team in various administrative duties. Partner with Executive Team on strategic projects and initiatives, as directed. Provide the highest level of customer satisfaction and support to external clients and internal partners.
Responsibilities:
* Act as one of the first points of contact for incoming sales calls. Respond in a timely and professional manner to all external clients and internal partners. Deliver clear and concise communication which is representative of Concord Hospitality and the hotel brand via all avenues of communication.
* Demonstrate excellent time management, self-motivation, proactive planning, and organizationally savvy with a keen focus on detail.
* Work diligently to complete assigned tasks and responsibilities (including but not limited to assisting with the management of room blocks, reporting, client notification of key dates, group resumes, event orders, billing details, and other integral administrative aspects of the booking or execution of groups and events).
* Complete or assist with various aspects of pre-event, main event, and post-event details. Track, detail, and communicate with internal partners and external clients about the particulars of each assigned event and group.
* Gain knowledge of hotel's food and beverage products, pricing, presentation, and learn about the hotel's function space, audio visual, and any other details related to group and event success, as needed.
* Learn and use digital sales systems and conceptual sales processes (e.g. CI/TY, FSPMS) and understand the hotel's sales strategies (e.g. rates, fees, budgeted goals, etc.). Implement these tools and resources in order to accomplish individual and team goals and efficiently complete job duties.
* Prepare for, participate in, and report out at all necessary internal meetings, conference calls, reporting, planning, training, and other communications required (in support of both sales and the Executive Team).
* Support General Manager and Executive Team with various administrative tasks including but not limited to compiling reports, attending meetings and documenting meeting notes, maintaining office supplies, and assisting in human resources and accounting tasks.
* Support Human Resources department as needed (which may include and is not limited to assisting with recruiting campaigns, associate recognition and events, and employee communication).
* Act as a liaison to all departments, in support of Executive Team; facilitate cohesion, effective communication, and efficient operations property wide. This may include compiling and disseminating information regarding an important sales or guest relations initiative or employee relations or training initiative (in collaboration with or under the direction of Human Resources).
* Maintain confidentiality of proprietary information including information pertaining to guests and coworkers.
* Work in a unified and collaborative way; one that fosters teamwork. Embody an entrepreneurial spirit that enables one to make the best possible decisions for the hotel and achieve the team's overall goals.
* Other duties as required.
Desired Skills and Experience:
* Experience in full-service hotel, preferably in Sales or Guest Reception support role.
* Marriott experience a plus.
* Monday-Friday, 1st shift availability; flexible availability (including weekends) preferred, as needed.
Compensation:
* The starting hourly pay for this position is $20.00, depending on experience.
Why Concord?
Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We hire the best associates in the market and thus provide a great working environment for all. Enjoy a culture where you are valued, and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development.
Sales Coordinator / Executive Administrative Assistant
Concord Hospitality job in Wauwatosa, WI
Your Path Begins Here At Renaissance Hotels, inspiration comes from the unexpected. Embrace spontaneity and discovery and celebrate connection with the destination. Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood.
Renaissance Milwaukee West, a premium distinctive hotel is seeking an energized and curious minded Sales Coordinator and Executive Administrative Assistant to join our Sales and Marketing Team.
The hotel is managed by Concord Hospitality Enterprises, one of the most respected franchisees in the industry. At Concord, we strive to create a culture that allows us to attract and retain the best people in the industry. It's that culture that has built the outstanding team and has made us the successful company we are today.
Here are some of the great benefits of working with us:
* Competitive Pay
* 2 Weeks of Paid Time Off Annually - Begin Accruing Immediately!
* 7 Paid Holidays
* Same-Day Pay Option
* Hotel Discounts Worldwide
* Comprehensive health, vision, and dental insurance with multiple plan choices to best fit your needs
* Flexible Spending Account
* Group life insurance (provided by the company)
* Short-term disability (provided by the company)
* Voluntary life insurance and long-term disability insurance
* 401(k) with company contribution - free money!
* Exclusive discounts on concert tickets, theme park passes, rental cars, and more
* Verizon wireless discount
* Free parking in structure and easy access to public transportation
* Complimentary and discounted food and beverage
* Safety shoe discount
* Deeply discounted dry clean services
* Clean and secure locker room for personal belongings
* Personal and professional developmental opportunities; classroom training, online training, and educational assistance program
Role Summary:
* Support and assist the Sales and Marketing Department in managing and maintaining corporate, group, and catering business. Serve as a liaison between all departments. Support the General Manager and Executive Team in various administrative duties. Partner with Executive Team on strategic projects and initiatives, as directed. Provide the highest level of customer satisfaction and support to external clients and internal partners.
Responsibilities:
* Act as one of the first points of contact for incoming sales calls. Respond in a timely and professional manner to all external clients and internal partners. Deliver clear and concise communication which is representative of Concord Hospitality and the hotel brand via all avenues of communication.
* Demonstrate excellent time management, self-motivation, proactive planning, and organizationally savvy with a keen focus on detail.
* Work diligently to complete assigned tasks and responsibilities (including but not limited to assisting with the management of room blocks, reporting, client notification of key dates, group resumes, event orders, billing details, and other integral administrative aspects of the booking or execution of groups and events).
* Complete or assist with various aspects of pre-event, main event, and post-event details. Track, detail, and communicate with internal partners and external clients about the particulars of each assigned event and group.
* Gain knowledge of hotel's food and beverage products, pricing, presentation, and learn about the hotel's function space, audio visual, and any other details related to group and event success, as needed.
* Learn and use digital sales systems and conceptual sales processes (e.g. CI/TY, FSPMS) and understand the hotel's sales strategies (e.g. rates, fees, budgeted goals, etc.). Implement these tools and resources in order to accomplish individual and team goals and efficiently complete job duties.
* Prepare for, participate in, and report out at all necessary internal meetings, conference calls, reporting, planning, training, and other communications required (in support of both sales and the Executive Team).
* Support General Manager and Executive Team with various administrative tasks including but not limited to compiling reports, attending meetings and documenting meeting notes, maintaining office supplies, and assisting in human resources and accounting tasks.
* Support Human Resources department as needed (which may include and is not limited to assisting with recruiting campaigns, associate recognition and events, and employee communication).
* Act as a liaison to all departments, in support of Executive Team; facilitate cohesion, effective communication, and efficient operations property wide. This may include compiling and disseminating information regarding an important sales or guest relations initiative or employee relations or training initiative (in collaboration with or under the direction of Human Resources).
* Maintain confidentiality of proprietary information including information pertaining to guests and coworkers.
* Work in a unified and collaborative way; one that fosters teamwork. Embody an entrepreneurial spirit that enables one to make the best possible decisions for the hotel and achieve the team's overall goals.
* Other duties as required.
Desired Skills and Experience:
* Experience in full-service hotel, preferably in Sales or Guest Reception support role.
* Marriott experience a plus.
* Monday-Friday, 1st shift availability; flexible availability (including weekends) preferred, as needed.
Compensation:
* The starting hourly pay for this position is $20.00, depending on experience.
Why Concord?
Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We hire the best associates in the market and thus provide a great working environment for all. Enjoy a culture where you are valued, and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development.
Housekeeping House Attendant
Milwaukee, WI job
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
Maintain cleanliness and appearance of the hotel, all the while providing amazing service to our guests along the way. Act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
Some of your responsibilities include:
* Ensure that the lobby, hallways, public areas, including the sidewalk, brass awning poles, signage, entrance, and alley are kept clean.
* Clean and set-up meeting room functions according to the function sheets.
* Deep cleaning of areas including the shampooing of rooms and public spaces as assigned.
* Set up and maintain complimentary hotel lobby functions including the morning coffee service and nightly concierge events.
* Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk.
* Get assignments, keys, pager, and special guest requests from your supervisor at the beginning of your shift.
* Check and replenish your supplies and cleaning tools.
* Quickly respond to guest requests in a friendly manner.
* Return lost items with proper documentation to the Housekeeping Department.
* We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post at times, as we all do.
What You Bring
* High School Diploma is preferred.
* 1 year of experience in customer service or similar position.
* Previous housekeeping experience is a plus.
* Passion for customer service and good verbal communication skills, basic writing skills.
* Flexible schedule, able to work evenings, weekends, and holidays when needed.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
Dishwasher
Milwaukee, WI job
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
Ensure guests receive clean and spotless china, silverware, and glassware. Provide Cooks, Bussers, Bartenders, and Servers with support and assistance. Keep all areas clean, dry, and safe for other workers, all the while providing outstanding service to our guests along the way.
Some of your responsibilities include:
* Operate all kitchen and dishwashing equipment safely.
* Wash dishes, glassware, equipment, and silverware by hand when necessary.
* Keep area in kitchen clean and free of debris and water.
* Restock all supplies and stock any deliveries received in a timely and safe manner.
* Remove all trash and debris from restaurant routinely.
* Assist other restaurant personnel with tasks.
* We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do.
What You Bring
* Prior experience is preferred.
* Food Handler Certification (if applicable).
* Dedicated and hardworking.
* Able to follow verbal instructions and training, and able to work with minimal direction or supervision to complete assigned tasks.
* Flexible schedule and are able to work evenings, weekends and holidays when needed.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
General Maintenance Engineer
Milwaukee, WI job
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
Responsibilities include maintaining all equipment, systems and building components including, but not limited to; mechanical and electrical systems, pumps, HVAC, refrigeration, plumbing, locks, furniture, paint, wall coverings, tile and other equipment.
Some of your responsibilities include:
* Build, repairs, and paints all parts of the hotel.
* Install and replaces lighting fixtures and bulbs.
* Clean carpets and rugs.
* Visually inspect and test machinery and equipment.
* Listen for unusual sounds from machines or equipment to detect malfunction and discusses machine operation variations with supervisors or other maintenance workers to diagnose problem or repair machine.
* Dismantle defective machines and equipment and installs new or repaired parts.
* Repair and maintain physical structure of establishment.
* Fabricate and repairs furniture and fixtures.
* Attend all scheduled training classes and meetings.
* Paint corridors, hotel rooms, and lobby areas when necessary.
* Transport heavy boxes and packages within the hotel for maintenance and repairs.
* Assist in delivering and setup of all new equipment such as televisions, mattresses, tables, chairs, etc.
* Communicate with Maintenance Supervisor on projects as assigned.
* Respond to all customer requests in a timely and personable manner.
What You Bring
* Previous experience as a hotel engineer is preferred or comparable maintenance experience at an establishment such as apartment complex or office building.
* Ability to be yourself, lead yourself, make it count!
* Flexible schedule, able to work evenings, weekends and holidays.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
PM Host: Tre Rivali
Milwaukee, WI job
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
Provide the guests, either on the phone or in person, with information and support in a professional and gracious manner. Receive and coordinate reservations and seating for daily and/or nightly service, all the while providing outstanding service to our guests along the way. Act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
Some of your responsibilities include:
* Greet all restaurant guests, be knowledgeable about the area and provide information when asked.
* Provide fair and consistent seating of guests.
* Accurately handle paperwork, stock and tidy the host stand.
* Receive incoming calls, accurately book reservations for guests.
* Taking room service orders if applicable.
* Check floor and tables for accuracy and cleanliness, assist in bussing tables.
* Help servers by refilling beverages when needed.
* Perform other restaurant and customer service related requests for guests.
* We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do.
What You Bring
* Previous customer service or hospitality experience is preferred.
* Able to prioritize multiple tasks in a dynamic environment.
* Able to learn, retain, and present product, menu and allergy information to guests.
* Knowledge of or ability to learn the restaurant point-of-sale system and reservation system.
* Excellent interpersonal communication skills, a real passion for hospitality, and you love crafting unique and memorable experiences for guests.
* Food Handler Certification (if applicable).
* Flexible schedule and are able to work weekends, nights, and holidays when needed.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
Cleaner
Brown Deer, WI job
Family-owned since 1988, Interstate continues to be driven by our long-standing dedication to advancing the careers and talents of our team. We embrace a culture of recognition by rewarding exceptional employee performance and frequently promoting from within. As a fast growing national janitorial and maintenance company, we are seeking, driven team members who align with our work happy philosophy. We are proud to service clients among many business industries such as educational, office buildings, industrial facilities, healthcare, and specialty facilities. Our focus on creating healthy and safe environments allows businesses, schools and facilities across North America to thrive.
This rapidly growing company seeks enthusiastic and reliable cleaners to work in one of our client's sites. The ideal candidate must be self-motivated, able to work independently, yet also be a team player. We encourage you to apply if you are looking to advance your career in a fast-growing company.
Schedule: 4:00PM to 7:00PM Monday, Wednesday, Friday
Pay: $19.00/hour
Job tasks include, but are not limited to:
Responsible for cleaning, dusting, vacuuming, sanitizing, and disinfecting bathrooms, breakrooms, and other assigned areas.
Responsible for the dust and wet mopping of floors.
Responsible for the removal of trash and replacement of trash can linings.
Perform other duties as assigned.
Please note, the summary job specification is not a comprehensive definition of the post. It is subject to modification and amendment and could include other duties related to the post.
Requirements
Frequent lifting, carrying, pushing, or pulling up to 50 lbs.
Must be able to follow basic safety procedures and precautions.
Candidate must have reliable transportation, be legally authorized to work in the United States, and be willing to submit to a background check.
Interstate Premier Facility Services Provider is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Interstate - Work Happy!
Salary Description $19.00/hour
PM Server Assistant - Tre Rivali - Kimpton Journeyman Hotel
Milwaukee, WI job
**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
**How We're Different**
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
**What You'll Do**
Maintain a clean dining area by bussing tables in an efficient, courteous and accurate manner all the while providing outstanding service to our guests along the way. Act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
**Some of your responsibilities include:**
+ Clean and set tables to restaurant standards.
+ Deposit dishes appropriately in the dish-room or specified area.
+ Pull dirty plates from tables while guests are still seated.
+ Serve beverages promptly.
+ Stock bussing stations.
+ Clean stations, including sweeping floor using the tools provided.
+ Perform buffet set-up and refill if needed.
+ Assist other restaurant personnel with tasks when necessary such as expediting food to tables.
+ We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do.
**What You Bring**
+ 1 year of experience in a similar or supportive role is preferred.
+ Food Handler Certification (if applicable).
+ Knowledge or ability to learn the restaurant point-of-sale system, ability to prioritize multiple tasks in a dynamic environment.
+ Hardworking, dedicated, with a real passion for hospitality.
+ Flexible schedule and are able to work evenings, weekends, and holidays when needed.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** .
**Be Yourself. Lead Yourself. Make it Count.**
Front Office - Guest Service Agent
Milwaukee, WI job
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
Some of your responsibilities include:
* Review arrivals noting special requests, blocking rooms as needed.
* Check in and out hotel guests in a confident, professional and friendly manner.
* Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
* Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift.
* Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
* Follow established key control policy.
* Ensure proper credit policies are followed.
* Submit all lost & found articles accompanied by a completed lost & found report.
* Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
* Verify credit limit report.
* Monitor room availability throughout the day.
* Review daily the selling status of the hotel using yield management system.
* Attend department meeting once a month.
* Communicate by telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Bell Staff, and Valet.
What You Bring
* High school diploma or general education degree (GED) required.
* Previous experience in a Front Desk or customer-facing role is preferred.
* Knowledgeable of immediate area, services, attractions, and events.
* Flexible schedule, able to work evenings, weekends and holidays.
* Work well under pressure, dealing with many arrivals and departures within a short period of time.
* Familiar with hotel systems and operations, and the ability to enter in information accurately.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
Maintenance Technician Supervisor (Engineer-Hotel Guest Room Maintenance)
Concord Hospitality job in Milwaukee, WI
Your Path Begins Here At Renaissance Hotels, inspiration comes from the unexpected. Embrace spontaneity and discovery and celebrate connection with the destination. Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood.
Renaissance Milwaukee West, a newly opened, AAA Four Diamond, premium distinctive hotel is seeking an energized and detailed-oriented Guest Rooms Maintenance Technician to join our Engineering Team.
This is a great opportunity to learn entry-level maintenance or to build on your existing skills. On-the-job training and mentorship provided by our Engineering Leadership Team!
In this role, you make a difference in our guest experience daily. Put your stamp on our great property and set your pace for your future career!
Here are some of the great benefits of working with us:
* Competitive Pay
* 2 Weeks Paid Time Off Annually
* 7 Paid Holidays
* Same-Day Pay Option
* Hotel discounts worldwide
* Exclusive discounts on concert tickets, theme park passes, rental cars, and more
* Verizon wireless discount
* Free parking in structure and easy access to public transportation
* Complimentary and discounted food and beverage
* Comprehensive health, vision, and dental insurance with multiple plan choices
* Flexible Spending Account
* Group life insurance (provided by the company)
* Short-term disability insurance (provided by the company)
* Voluntary supplemental life insurance and long-term disability insurance
* 401(k) with company contribution - free money!
* Safety shoe discount
* Company uniform
* Deeply discounted dry clean services
* Clean and secure locker room for personal belongings
* Personal and professional developmental opportunities; classroom training, online training, and educational assistance program
Role Summary:
* Responsible for guest room maintenance with routine repairs and preventative maintenance checks, under the direction of the Chief Engineer.
Responsibilities:
* Assist with building and grounds maintenance, with a focus on hotel guest rooms.
* Complete varied maintenance tasks including but not limited to plunging toilets, unclogging drains, repairing hardware, plumbing, painting, and electrical equipment (e.g., lamps, air conditioning, and cosmetic items).
* Provide a safe environment for our guests and hotel staff.
* Provide professional, courteous service to our guests and accommodate various requests.
* Be a team player and assist in other departments when help is needed.
* Must be knowledgeable of all emergency procedures.
* Has working knowledge of sprinkler system and emergency power systems.
* Must be available for emergencies and to preserve the building and systems during the emergency.
* Ability to move luggage or packages weighing up to 50 pounds.
* Assist in unloading delivery trucks, as needed.
* Utilize web-based engineering application to manage assets, documents, and maintenance programs.
* Maintain thorough and timely logs, as required.
* Adhere to uniform requirements.
* Clean, lubricate, protect, or otherwise maintain all tools and equipment.
* Continuously look for conditions which may endanger associates or guests of the hotel and take immediate action to correct any hazardous conditions found.
* Other duties as required.
Desired Skills and Experience:
* Prior experience in maintenance (minor repairs, painting, patching drywall, etc.) preferred.
* This position requires flexible availability (weekend availably required).
Compensation:
* The starting hourly pay for this position is $18.00, depending on experience.
Why Concord?
Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We hire the best associates in the market and thus provide a great working environment for all. Enjoy a culture where you are valued, and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Line Cook II - Tre Rivali
Milwaukee, WI job
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
You'll provide guests with excellent food quality and consistency, in an attractive environment, and with professional service. You are hardworking, with a real passion for crafting quality dishes according to restaurant specifications. You love maintaining and building sound working relationships with your teammates. You'll act as an ambassador for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Follow departmental policies as well as restaurant rules and regulations as set forth in the employee handbook and by management.
* Report any maintenance or repairs needed to the Executive Chef.
* Prevent the spoiling and contamination of foods by implementing proper sanitation practices while ensuring compliance with policy and health regulations.
* Know and comply consistently with standard portion size, cooking methods, quality standards, kitchen rules, policies and procedures.
* Stock and maintain sufficient levels of food products at line stations to assure a smooth service period.
* Maintain a clean and sanitary work station area including tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment.
* Provide excellent quality and presentation of all food to the guests.
* The demonstration, preparation and execution of each menu item and the item specifications and presentation will be agreed upon.
* Proper guest service requires that the food is produced on a timely basis and that employees are well educated regarding the menu.
* Assist in the daily cleaning of the pantry, cooking line, prep kitchen, dish area, stairs, walk-in and prep area.
SPECIFIC EXPERIENCE WE'RE SEEKING:
* Must have a minimum of two (2) to four (4) years of experience in a related or supportive position.
* Time management and organizational ability required for high quality food production, with minimal supervision necessary.
* Must have experience and proficiency with cooking including garde manger, saute station, fry station, and grill station.
* Must have experience and familiarity to work at a high level of performance within all meal periods including breakfast, lunch, dinner, and brunch.
* Ability to work with minimal direction or supervision to complete assigned tasks.
* Food Handler Certification (If applicable).
* Trained in knife skills and basic kitchen equipment.
* Ability to multi-task under pressure.
* Flexible schedule, able to work evenings, weekends, and holidays when needed.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Our hotels and restaurants operate 365 days a year, and scheduling requirements may be based on business needs.
Education and/or Experience: 2 years of previous experience in a related or supportive role is required.
Language Skills: Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.
Physical Demands: While performing the duties of this job, the employee is constantly required to balance, reach, twist, stretch, push, pull, handle (hold, grasp, turn, or otherwise work with hand or hands), finger (picking, pinching, fine manipulation), stand, walk, see, hear, and speak. The employee is frequently required to bend and crouch. The employee is occasionally required to climb stairs, collate/file, and write. The employee is minimally required to kneel, crawl, squat, climb ladders, use a keyboard, dial, and sit. The employee is constantly required to lift and/or move 10-25lbs, frequently required to lift and/or move up to 50lbs, and minimally required to lift and/or move 75-100+lbs.
Mental Demands: While performing the duties of this job, the employee is constantly required to produce detailed work, verbally communicate, handle multiple concurrent tasks, and constant interruptions. The employee is occasionally required to use math and reasoning skills. The employee is minimally required to use written communication, have contact with customers, and give presentations.
Work Environment: While performing the duties of this job, the employee may be continuously exposed to heat, odor, fumes, dampness, oil, grease, noise, vibrations, and will continuously use tools and equipment including; knives and cutting instruments, equipment used for heating and chilling prepared foods and beverages including stoves, ovens, torches, fryers, grills, refrigerators, freezers, and scales. The employee may be moderately exposed to dirt.
Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands.
Assistant Chief Engineer (PM Shift)
Concord Hospitality job in Milwaukee, WI
Your Path Begins Here At Renaissance Hotels, inspiration comes from the unexpected. Embrace spontaneity and discovery and celebrate connection with the destination. Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood.
Renaissance Milwaukee West, AAA Four Diamond, premium distinctive hotel is seeking an experienced, energized, and curious minded Assistant Chief Engineer.
The hotel is managed by Concord Hospitality Enterprises, one of the most respected franchisees in the industry. At Concord, we strive to create a culture that allows us to attract and retain the best people in the industry. It's that culture that has built the outstanding team and has made us the successful company we are today.
Here are some of the great benefits of working with us:
* Competitive Pay
* 3 Weeks of Paid Time Off Annually
* 7 Paid Holidays
* Comprehensive health, vision, and dental insurance with multiple plan choices to best fit your needs
* Flexible Spending Account
* Group life insurance (provided by the company)
* Voluntary short-term and long-term disability insurance
* 401(k) with company contribution - free money!
* Hotel Discounts Worldwide
* Exclusive discounts on concert tickets, theme park passes, rental cars, and more
* Verizon wireless discount
* Free parking in parking structure
* Complimentary and discounted food and beverage
* Deeply discounted dry clean services
* Personal and professional developmental opportunities; classroom training, online training, and educational assistance program
Role Summary:
* Maintain the entire hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, and related equipment in accordance with energy conservation and preventative maintenance programs. Ensure the upkeep of guest areas to maintain an attractive hotel. Responsible for safeguarding of hotel property, asset, guests, visitors, and associates.
Responsibilities:
* Provide the highest quality of service to the customer at all times; set example for all hotel associates.
* Conduct walk-throughs and visually assess the safe and efficient maintenance and operation of the physical structure(s) of the hotel, all mechanical, electrical, HVAC systems and any other related equipment.
* Verify completion of all routine maintenance on public spaces, meeting rooms, ballrooms, outlets, back of the house spaces, and grounds.
* Verify completion of all repairs, replacement, and renovation projects to offices and employee work areas.
* Assist in hiring, training, supervising, and disciplining department staff.
* Adhere to all corporate-required purchasing policies and controls, including, but not limited to, all outside contractor bids, budgets, and schedules.
* Follow prescribed safety procedures for personnel and equipment by the company and OSHA.
* Maintain effective Energy Management and Preventive Maintenance programs and conduct special training for other operating departments on the safe and efficient use of equipment and energy in the hotel.
* Inform supervisor regarding the specific and overall condition of the building structure(s), related systems, and equipment offering prudent, cost-effective proposals for maintaining these systems.
* Access and input information into a computer and generate reports.
* Repair HVAC as required; and clean HVAC coils semi-annually or as required.
* Repair appliances as required
* Ensure implementation and compliance of brand standard key control policies and procedures.
* Check smoke alarms throughout hotel on a scheduled basis according to brand standards.
* Coordinate with other departments to fulfill guest special requests. Constant and effective communication required. Assist in resolving guest concerns.
* Educate and lead all department personnel on emergency procedures, key control, safety, and life safety precautions.
* Communicate changes in suite/room status with Front Desk and Housekeeping.
* Answer guest questions regarding hotels and local area facilities and services.
* Assist sick and injured guests and/or associates; follow and complete all related reporting and documentation as required.
* Patrol property to ensure the safety of guests and associates with respect to safety, security, and hotel operations.
* Initiate investigations of crimes committed against property and/or persons. Write incident and accident reports, monitor investigations to their timely conclusion, and ensure appropriate follow up with guests, visitors, and associates.
* Develop and maintain emergency response procedures.
* Train associates on safety and security procedures; continually lead by example and coach associates on unsafe behaviors on-the-spot, as needed.
* Act as primary responder to emergency situations.
* Maintain accurate records while performing related office duties including, but not limited to camera monitoring, shift activity log, codebook, and employee and guest binder interaction.
* Comply with hotel policies and procedures.
* Lift and move items weighing up to 50 pounds, as needed.
* Perform duties of direct reports, as needed.
* Other duties as required.
Desired Skills and Experience:
* Prior experience in hospitality leadership.
* Marriott experience a plus.
* Flexible availability is required, including weekends.
* The schedule for this position will be primarily PM shift (generally 2:00pm-10:00pm or 3:00pm-11:00pm); however, flexibility to varying schedules is required, based on business and engineering needs.
Compensation:
* This position is an overtime eligible (hourly) manager position. The starting hourly pay rate is $25.00, depending on experience.
Why Concord?
Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We hire the best associates in the market and thus provide a great working environment for all. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development.
Assistant Server - The Outsider Bar
Milwaukee, WI job
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
Maintain a clean dining area by bussing tables in an efficient, courteous and accurate manner all the while providing outstanding service to our guests along the way. Act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
Some of your responsibilities include:
* Clean and set tables to restaurant standards.
* Deposit dishes appropriately in the dish-room or specified area.
* Pull dirty plates from tables while guests are still seated.
* Serve beverages promptly.
* Stock bussing stations.
* Clean stations, including sweeping floor using the tools provided.
* Perform buffet set-up and refill if needed.
* Assist other restaurant personnel with tasks when necessary such as expediting food to tables.
* We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do.
What You Bring
* 1 year of experience in a similar or supportive role is preferred.
* Food Handler Certification (if applicable).
* Knowledge or ability to learn the restaurant point-of-sale system, ability to prioritize multiple tasks in a dynamic environment.
* Hardworking, dedicated, with a real passion for hospitality.
* Flexible schedule and are able to work evenings, weekends, and holidays when needed.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
Housekeeping Room Attendant
Milwaukee, WI job
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
As a Room Attendant with Kimpton, you'll be responsible for cleaning guest rooms and common areas, all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return.
Some of your responsibilities include:
* Clean, dust, wax, scrub, polish and service guest rooms daily in line with hotel procedures.
* Replace linens on beds and replenish guest room supplies, empty wastebaskets. Rearrange furnishings, drapes and room accessories.
* Provide necessary linen and amenities to guests in accordance with the guest room legend.
* Leave rooms in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked.
* Report any damage, hazards, repairs, and strangers in assigned areas.
* Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item. Log the date, where it was found, description of the item and the name of the person who found it.
* Clean all corridors and service areas. Respond to any projects or requests developed by the Housekeeping management team.
* Responsible for the pass key security and assuring that it is turned in at the close of each shift or according to the specific hotel guidelines.
* Restock the cart at the end of your shift and organize the linen closet to prepare for the next day.
* Report any exceptional and/or unusual circumstances, such as no luggage in a stay-over room, no service needed, sleep-outs, guests smoking in rooms, etc. to the on duty supervisor or manager.
* Perform other duties as directed, developed, or assigned.
What You Bring
* High School Diploma or General Education Degree (GED) is preferred.
* 1 year of experience in customer service or similar role.
* Excellent problem solver with great intuition.
* You genuinely care for the safety and security of the guests.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
Bartender - The Outsider Bar
Milwaukee, WI job
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
Prepare and serve drinks for guests in a professional, courteous, and timely manner, all the while providing outstanding service to our guests along the way. You'll act as an advocate for the bar/restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
Some of your responsibilities include:
* Greet and welcome our guests and promptly serve them food and beverages.
* Pour drinks, using standard pour according to specifications, receive and process orders in the POS system with accuracy.
* Serve food and drinks to guests, along with filling orders for the servers.
* Notify a manager if a guest is becoming intoxicated or rude to other guests.
* Fill and clean ice bins, clean and empty trash cans, change kegs, stock beer and wine coolers.
* Clean shelving, stainless steel, mixers, cups, blenders, and soda guns.
* Follow uniform and grooming specifications.
* Maintain cooperative communication with support crew and management.
* Unpack deliveries and stock the bar.
* We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post at times, as we all do.
What You Bring
* 1 year of bartending experience is preferred.
* Passion for crafting and personalizing guest experiences.
* Excellent wine and spirits knowledge, great communication and presentation skills.
* Knowledgeable of credit card and cash handling procedures, as well as recording accurate tip-out sheets, and calculating accurate bill amounts.
* Food Handler and Alcohol Serving Certifications (if applicable).
* Flexible schedule and are able to work evenings, weekends, and holidays when needed.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
Front Office - Guest Service Agent - Kimpton Journeyman Hotel
Milwaukee, WI job
**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
**How We're Different**
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
**What You'll Do**
The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
**Some of your responsibilities include:**
+ Review arrivals noting special requests, blocking rooms as needed.
+ Check in and out hotel guests in a confident, professional and friendly manner.
+ Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
+ Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift.
+ Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
+ Follow established key control policy.
+ Ensure proper credit policies are followed.
+ Submit all lost & found articles accompanied by a completed lost & found report.
+ Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
+ Verify credit limit report.
+ Monitor room availability throughout the day.
+ Review daily the selling status of the hotel using yield management system.
+ Attend department meeting once a month.
+ Communicate by telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Bell Staff, and Valet.
**What You Bring**
+ High school diploma or general education degree (GED) required.
+ Previous experience in a Front Desk or customer-facing role is preferred.
+ Knowledgeable of immediate area, services, attractions, and events.
+ Flexible schedule, able to work evenings, weekends and holidays.
+ Work well under pressure, dealing with many arrivals and departures within a short period of time.
+ Familiar with hotel systems and operations, and the ability to enter in information accurately.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** .
**Be Yourself. Lead Yourself. Make it Count.**
General Maintenance Engineer - Kimpton Journeyman Hotel
Milwaukee, WI job
**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
**How We're Different**
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
**What You'll Do**
Responsibilities include maintaining all equipment, systems and building components including, but not limited to; mechanical and electrical systems, pumps, HVAC, refrigeration, plumbing, locks, furniture, paint, wall coverings, tile and other equipment.
**Some of your responsibilities include:**
+ Build, repairs, and paints all parts of the hotel.
+ Install and replaces lighting fixtures and bulbs.
+ Clean carpets and rugs.
+ Visually inspect and test machinery and equipment.
+ Listen for unusual sounds from machines or equipment to detect malfunction and discusses machine operation variations with supervisors or other maintenance workers to diagnose problem or repair machine.
+ Dismantle defective machines and equipment and installs new or repaired parts.
+ Repair and maintain physical structure of establishment.
+ Fabricate and repairs furniture and fixtures.
+ Attend all scheduled training classes and meetings.
+ Paint corridors, hotel rooms, and lobby areas when necessary.
+ Transport heavy boxes and packages within the hotel for maintenance and repairs.
+ Assist in delivering and setup of all new equipment such as televisions, mattresses, tables, chairs, etc.
+ Communicate with Maintenance Supervisor on projects as assigned.
+ Respond to all customer requests in a timely and personable manner.
**What You Bring**
+ Previous experience as a hotel engineer is preferred or comparable maintenance experience at an establishment such as apartment complex or office building.
+ Ability to be yourself, lead yourself, make it count!
+ Flexible schedule, able to work evenings, weekends and holidays.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** .
**Be Yourself. Lead Yourself. Make it Count.**
Experienced Event Cook - Eldr+Rime (Fire+Ice)! $16.00-$19.00 per hour!
Concord Hospitality job in Milwaukee, WI
Your Path Begins Here At Renaissance Hotels, inspiration comes from the unexpected. Embrace spontaneity and discovery and celebrate connection with the destination. Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood.
Renaissance Milwaukee West, a premium distinctive hotel is seeking an energized and curious minded Cook to join our Culinary Team in Eldr+Rime.
Eldr+Rime is a one-of-a-kind, destination restaurant. Voted Best New Restaurant by Milwaukee Magazine Reader's Choice, our team at Eldr+Rime is immensely grateful for the community support. Our restaurant takes inspiration from Scandinavian lifestyle but serves beverage and food that are familiar to every American palate. The name, which loosely translates to FIRE+ICE highlights grilling over live fire and wood oven roasting while also offering delectable seafood prepared over ice. We have one of the best cocktail bars in Milwaukee, including our outdoor patio. Featuring our happy hour or as we refer to it, Hygge Time.
Renaissance Milwaukee West, AAA Four Diamond Marriott Hotel, is the first Renaissance to come to Wisconsin! Opened in August 2020, the property is managed by Concord Hospitality Enterprises, one of the most respected franchisees in the industry. At Concord, our people are our greatest strength. We strive to create a culture that allows us to attract and retain the best people in the industry. It's that culture that has built the outstanding team and has made us the successful company we are today.
Full-Time and Part-Time Opportunities!
Here are some of the great benefits of working with us:
* Competitive Pay
* Same-Day Pay Option
* Hotel and Travel Discounts Worldwide
* Exclusive discounts on concert tickets, theme park passes, rental cars, and more
* Verizon wireless discount
* Free parking in structure and easy access to public transportation
* Complimentary and deeply discounted food and beverage
* Uniforms provided by the company
* Safety shoe discount
* 401(k) with company contribution - free money!
* Clean and secure locker room for personal belongings
* Personal and professional developmental opportunities; classroom training, online training, and educational assistance program
Additionally, full-time benefits also include:
* 2 Weeks Paid Time Off Annually - Begin Accruing Immediately!
* 7 Paid Holidays
* Comprehensive health, vision, and dental insurance with multiple plan choices to best fit your needs
* Flexible Spending Account
* Group life insurance (provided by the company)
* Short-term disability insurance (provided by the company)
* Voluntary supplemental life insurance and long-term disability insurance
Role Summary:
* Prepare and cook meal ingredients, dishes, condiments, and other items as directed.
Responsibilities:
* Prepare various ingredients to be used in the creation of menu items. Preparation tasks include washing, cutting, peeling, and portioning in support of appetizer, fry, and pantry stations; sauté, and grill stations depending on experience.
* Prepare food of consistent quality by attending to detail and presentation of each item.
* Prep simple dishes and condiments, dressings, or sauces as needed.
* Prepare bulk food items for future use.
* Prepare meat and fish and assist in related cooking/butchering techniques, depending on experience.
* Assist with unloading, inspecting, and storage or raw ingredients and supplies.
* Maintain compliance with applicable health, safety, food handling, and hygiene codes and standards.
* Assist in controlling food loss.
* Handle special requests of guests promptly and professionally.
* Check pars for shift use; determine necessary preparation, freezer pull, and line set up. Note any out-of-stock items or possible shortages.
* Report to work on time and in full uniform.
* Other duties as required.
Desired Skills and Experience:
* Cooking experience aligned with responsibilities of role.
* Flexible availability is required (including nights and weekends).
Compensation:
* The hourly pay for this position is $16.00 - $19.00 per hour, depending on experience.
Why Concord?
Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We hire the best associates in the market and thus provide a great working environment for all. Enjoy a culture where you are valued, and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development.
Assistant Chief Engineer (PM Shift)
Concord Hospitality job in Wauwatosa, WI
Your Path Begins Here At Renaissance Hotels, inspiration comes from the unexpected. Embrace spontaneity and discovery and celebrate connection with the destination. Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood.
Renaissance Milwaukee West, AAA Four Diamond, premium distinctive hotel is seeking an experienced, energized, and curious minded Assistant Chief Engineer.
The hotel is managed by Concord Hospitality Enterprises, one of the most respected franchisees in the industry. At Concord, we strive to create a culture that allows us to attract and retain the best people in the industry. It's that culture that has built the outstanding team and has made us the successful company we are today.
Here are some of the great benefits of working with us:
* Competitive Pay
* 3 Weeks of Paid Time Off Annually
* 7 Paid Holidays
* Comprehensive health, vision, and dental insurance with multiple plan choices to best fit your needs
* Flexible Spending Account
* Group life insurance (provided by the company)
* Voluntary short-term and long-term disability insurance
* 401(k) with company contribution - free money!
* Hotel Discounts Worldwide
* Exclusive discounts on concert tickets, theme park passes, rental cars, and more
* Verizon wireless discount
* Free parking in parking structure
* Complimentary and discounted food and beverage
* Deeply discounted dry clean services
* Personal and professional developmental opportunities; classroom training, online training, and educational assistance program
Role Summary:
* Maintain the entire hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, and related equipment in accordance with energy conservation and preventative maintenance programs. Ensure the upkeep of guest areas to maintain an attractive hotel. Responsible for safeguarding of hotel property, asset, guests, visitors, and associates.
Responsibilities:
* Provide the highest quality of service to the customer at all times; set example for all hotel associates.
* Conduct walk-throughs and visually assess the safe and efficient maintenance and operation of the physical structure(s) of the hotel, all mechanical, electrical, HVAC systems and any other related equipment.
* Verify completion of all routine maintenance on public spaces, meeting rooms, ballrooms, outlets, back of the house spaces, and grounds.
* Verify completion of all repairs, replacement, and renovation projects to offices and employee work areas.
* Assist in hiring, training, supervising, and disciplining department staff.
* Adhere to all corporate-required purchasing policies and controls, including, but not limited to, all outside contractor bids, budgets, and schedules.
* Follow prescribed safety procedures for personnel and equipment by the company and OSHA.
* Maintain effective Energy Management and Preventive Maintenance programs and conduct special training for other operating departments on the safe and efficient use of equipment and energy in the hotel.
* Inform supervisor regarding the specific and overall condition of the building structure(s), related systems, and equipment offering prudent, cost-effective proposals for maintaining these systems.
* Access and input information into a computer and generate reports.
* Repair HVAC as required; and clean HVAC coils semi-annually or as required.
* Repair appliances as required
* Ensure implementation and compliance of brand standard key control policies and procedures.
* Check smoke alarms throughout hotel on a scheduled basis according to brand standards.
* Coordinate with other departments to fulfill guest special requests. Constant and effective communication required. Assist in resolving guest concerns.
* Educate and lead all department personnel on emergency procedures, key control, safety, and life safety precautions.
* Communicate changes in suite/room status with Front Desk and Housekeeping.
* Answer guest questions regarding hotels and local area facilities and services.
* Assist sick and injured guests and/or associates; follow and complete all related reporting and documentation as required.
* Patrol property to ensure the safety of guests and associates with respect to safety, security, and hotel operations.
* Initiate investigations of crimes committed against property and/or persons. Write incident and accident reports, monitor investigations to their timely conclusion, and ensure appropriate follow up with guests, visitors, and associates.
* Develop and maintain emergency response procedures.
* Train associates on safety and security procedures; continually lead by example and coach associates on unsafe behaviors on-the-spot, as needed.
* Act as primary responder to emergency situations.
* Maintain accurate records while performing related office duties including, but not limited to camera monitoring, shift activity log, codebook, and employee and guest binder interaction.
* Comply with hotel policies and procedures.
* Lift and move items weighing up to 50 pounds, as needed.
* Perform duties of direct reports, as needed.
* Other duties as required.
Desired Skills and Experience:
* Prior experience in hospitality leadership.
* Marriott experience a plus.
* Flexible availability is required, including weekends.
* The schedule for this position will be primarily PM shift (generally 2:00pm-10:00pm or 3:00pm-11:00pm); however, flexibility to varying schedules is required, based on business and engineering needs.
Compensation:
* This position is an overtime eligible (hourly) manager position. The starting hourly pay rate is $25.00, depending on experience.
Why Concord?
Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We hire the best associates in the market and thus provide a great working environment for all. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development.
Dishwasher
Concord Hospitality job in Milwaukee, WI
Your Path Begins Here At Renaissance Hotels, inspiration comes from the unexpected. Embrace spontaneity and discovery and celebrate connection with the destination. Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood.
Renaissance Milwaukee West, AAA Four Diamond premium distinctive hotel, is seeking an energized and curious minded Dishwasher to join our Culinary Team in Eldr+Rime.
The hotel is managed by Concord Hospitality Enterprises, one of the most respected franchisees in the industry. At Concord, we strive to create a culture that allows us to attract and retain the best people in the industry. It's that culture that has built the outstanding team and has made us the successful company we are today.
Full-Time and Part-Time Opportunities Available!
Here are some of the great benefits of working with us:
* Competitive Pay
* Hotel and Travel Discounts Worldwide
* 401(k) with company contribution - free money!
* Exclusive discounts on concert tickets, theme park passes, rental cars, and more
* Verizon wireless discount
* Free parking in structure and easy access to public transportation
* Complimentary and deeply discounted food and beverage
* Company uniform
* Safety shoe discount
* Clean and secure locker room for personal belongings
* Personal and professional developmental opportunities; classroom training, online training, and educational assistance program
Additionally, full-time benefits also include:
* 2 Weeks Paid Time Off Annually - Begin Accruing Immediately!
* 7 Paid Holidays
* Comprehensive health, vision, and dental insurance with multiple plan choices to best fit your needs
* Flexible Spending Account
* Group life insurance (provided by the company)
* Short-term disability insurance (provided by the company)
* Voluntary supplemental life insurance and long-term disability insurance
Role Summary:
* This dishwasher is responsible for maintaining cleanliness and sanitation standards for china, glassware, tableware, and cooking utensils, using machine and manual cleaning methods. This position also ensures the dishwashing area is maintained as a clean, safe, and sanitary facility.
Responsibilities:
* Maintain sanitation and cleanliness of all areas of the dish room, kitchen aisle, and dock area.
* Break down trays, set up dish machine, wash dishware, and sort and store all clean china, glass and silver using proper procedures.
* Empty trashcans and wash inside and outside.
* Break down dish machine and clean inside and outside.
* Clean all breakdown tables.
* Make sure all deliveries are put away and rotated.
* Always operate equipment safely and according to policy.
* May assist in the preparation for line service, both hot and cold, as needed.
* Report to work on time and in full uniform.
* Other duties as required.
Desired Skills and Experience:
* Flexible availability is required (including nights and weekends).
* Ability to lift up to 30 pounds.
Compensation:
* The starting hourly pay for this position is $15.00.
Why Concord?
Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We hire the best associates in the market and thus provide a great working environment for all. Enjoy a culture where you are valued, and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development.