Executive Chef
Savannah, GA job
Thompson Savannah
We're looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity.
An executive chef is accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and colleague satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high-quality product is produced. Responsible for guiding and developing staff including direct report. Must ensure sanitation and food standards are achieved. Areas of responsibility compromise overseeing all food preparation areas (e.g., banquets, in room dining, restaurant, bar/lounge, and colleague cafeteria) and all support areas (e.g., dish room, purchasing)
Leading Kitchen Operations for Property
· Leads kitchen management team
· Provides direction for all day-to-day operations
· Understands colleague position well enough to perform duties in colleague's absence or determine appropriate replacement to fill gaps
· Provides guidance and direction to subordinates, including setting performance standards and monitoring performance
· Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honest/integrity; leads by example
· Encourages and builds mutual trust, respect, and cooperation among team members
· Serving as a role model to demonstrate appropriate behaviors
· Ensures property policies are administered fairly and consistently
· Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met
· Established and maintains open, collaborative relationships with colleagues and ensures colleagues of the same within the team
· Solicits colleague feedback, utilizes “open door policy” and reviews colleague satisfaction results to identify and address colleague problems or concerns
· Demonstrate new cooking techniques and equipment to staff
· Create and cost new menu items
· Staying alert to new culinary trends and recipes
Setting and Maintaining Goals for Culinary Function and Activities
· Develops and implements guidelines and control procedures for purchasing and receiving areas
· Established goals including performance goals budget goals, team goals, etc.
· Communicates the importance of safety procedures, detailing procedure codes, ensuring colleague understanding of safety codes, monitoring process and procedures related to safety.
· Manages department controllable expenses including food costs, supplies, uniforms and equipment
· Participates in the budgeting process for areas of responsibility
· Know and implements brands safety standards
· Review the divisions labor, breaks, and overtime weekly for division
Ensuring Culinary Standards and Responsibilities are met
· Creates or provides direction for menu development
· Monitors the quality of raw and cooked food products to ensure standards are met
· Determines how food should be presented, and create decorative food displays
· Recognizes superior quality products, presentation and flavor
· Ensures compliance with food handling and sanitation standards
· Follows proper handling and right temperature of all food products
· Ensures colleagues maintain required food handling and sanitation certifications
· Maintains purchasing, receiving and food storage standards
· Prepares and cooks foods of all types, either on a regular basis or for special guests or functions
Ensuring Exception Customer Service
· Provides and supports service behaviors that are above and beyond for customer satisfaction and retention
· Improves service by communicating as assisting individuals to understand guests needs, providing guidance, feedback and individual coaching when needed
· Displays leader in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations
· Interacts with guests to obtain feedback on product quality and service levels
· Response to and handles guest problems and complaints
· Empowers colleagues to provide excellent customer service. Establishes guidelines so colleagues understand expectations and parameters. Ensures colleagues receive on-going training
Managing and Conducting Human Resource Activities
· Identifies the developmental needs of others and coaching, mentoring or otherwise helping others to improve their knowledge or skills
· Ensures colleagues are treated fairly and equitably
· Trains kitchen team on fundamentals of good cooking and excellent plate presentations
· Administrates the performance appraisal process for direct report managers
· Manages colleague progressive discipline procedures for areas of responsibility
· Interacts with events, sales, and banquet teams on training regarding food knowledge and menu composition
· Processes payroll on a weekly basis
· Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOP's & LSOPs)
· Interview, hire and assist with new hires onboarding as new team members join the team
Additional Responsibilities
· Provides information to executive teams, managers, supervisors, co-workers and subordinates by telephone, in written form, email, or in person
· Analyzes information and evaluating results to choose the best solution and solve problems
· All other requests as provided by leadership and business needs
Qualifications
Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds
6 years or more of progressive hotel culinary experience (typically with Hyatt)
With opening hotels, previous hotel pre-opening experience preferred
Service oriented style with professional presentations skills
At least 4 years experience in a senior role in a culinary environment
Proven leadership skills
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume property, effective communicator, effective in providing exceptional customer service and associate relations, and ability to improve the bottom line
Clear concise written and verbal communication skills in English
Must be proficient in Microsoft Word and Excel
Must have excellent organizational, interpersonal and administrative skills
Maintain communications with Corporate Staff
Coach and counsel employees to reflect Hyatt Service Standards and Procedures
Housekeeper
Savannah, GA job
Benefits:
Digital tipping
Employee of the month bonus
DailyPay - Coming Soon
Dental insurance
Employee discounts
Paid time off
Vision insurance
As a Housekeeper at Hyatt Place - Savannah Airport, you will be an essential member of our team, ensuring that our guests have a clean, comfortable and enjoyable stay. Your primary responsibilities will include cleaning and maintaining guest rooms to the highest standards of cleanliness and hygiene. We are looking for a dedicated, detail-oriented individual who takes pride in their work and contributes positively to our team environment. Key Responsibilities
Guest Room Cleaning:
Thoroughly clean and sanitize guest rooms, including making beds, dusting, vacuuming, and cleaning bathrooms.
Replace used linens with fresh ones, ensuring beds are made to hotel standards.
Restock room amenities and supplies as needed.
Inventory Management:
Monitor and manage inventory of cleaning supplies and room amenities.
Report any shortages or needed repairs to the Executive Housekeeper.
Guest Service:
Provide excellent customer service by responding promptly and courteously to guest requests or concerns.
Report any issues or maintenance needs in guest rooms or common areas to the appropriate personnel.
Safety and Compliance:
Follow all safety procedures and protocols, including the proper handling of cleaning chemicals.
Adhere to hotel policies and procedures to maintain a safe and clean work environment.
Team Collaboration:
Work closely with other housekeeping staff and hotel departments to ensure efficient operations and guest satisfaction.
Participate in team meetings and training sessions as required.
Qualifications:
High school diploma or equivalent preferred.
Previous housekeeping or cleaning experience is a plus but not required.
Ability to work efficiently both independently and as part of a team.
Strong attention to detail and organizational skills.
Good communication skills and a positive attitude.
Physical stamina and the ability to lift and move heavy objects as needed.
Flexibility to work various shifts, including weekends and holidays.
Join us and be a part of a team that values excellence, dedication, and exceptional guest experiences. We look forward to meeting you! Compensation: $14.00 - $16.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Auto-ApplyHotel Car Driver
Savannah, GA job
We're looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity. Drivers are frequently asked general information about the hotel, give recommendations on the surrounding area, and are required to assist the passengers during the loading and unloading process. Ensuring that the vehicle is clean, fueled, and any necessary service communicated to appropriate person is required.
* Transports guests and clients as needed to and from destinations within radius set by management.
* Comprehend and abide by all traffic regulations and speed limits and use caution not to damage the vehicle being driven or other vehicles in the vicinity.
* Maintain cleanliness of the vehicle by cleaning and washing it when appropriate. Take vehicles for periodic servicing and fueling as required.
* Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assist guests in all inquiries, services, directions, hours of operation, key hotel personnel, in-house events, directions, recommendations for off property, etc.
* Maintain effective communication within Guest Services Team, and with all hotel departments. Stay aware of issues relating to guest services and general hotel operations
* Warmly welcome guests, creating a positive first impression of the hotel. Hold doors open while guests go through.
* Assist with arrival and luggage, provide directions and or information about the hotel.
* Perform other reasonable job duties as requested by Supervisors.
Houseperson - Events
Savannah, GA job
At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. The Houseperson - Events is responsible for setting up and breaking down all meeting spaces with tables/chairs/water, etc. This person must have good communication skills as well as the ability to lift moderate weight. This is a fast paced position.
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
Why Work at Hyatt?
* Medical/Dental/Prescription/Vision Insurance
* Flexible Spending Accounts
* Disability and Life Insurance
* Paid Family Bonding Time
* Adoption Assistance
* $1,000 per year for Educational Assistance
* Complimentary and Discounted Hyatt Hotel Room Nights
* Free Meals in our Colleague Dining Room
* Paid Time Off & Paid Holidays
* 401(k) with Employer Match
* Support for Your Personal Wellbeing (Complimentary Headspace Subscription, Employee Assistance Program, and more)
Front Desk Agent
Savannah, GA job
Benefits:
Employee of the Month bonus
DailyPay - Coming Soon
Dental insurance
Employee discounts
Paid time off
Vision insurance
Health insurance
As a Front Desk Agent at Hyatt Place - Savannah Airport, you will be the first point of contact for our guests, responsible for providing exceptional customer service and ensuring a seamless check-in and check-out process. Your role will involve managing reservations, handling guest inquiries, and addressing any issues to enhance the overall guest experience. We are looking for a friendly, detail-oriented individual with excellent communication skills and a passion for hospitality. Key Responsibilities:
Guest Check-In and Check-Out:
Greet guests warmly upon arrival and assist with the check-in process, including verifying reservations and providing room keys.
Handle check-out procedures, including processing payments, reviewing guest accounts, and addressing any final requests or concerns.
Reservation Management:
Manage room reservations, including booking, modifying, and canceling reservations as needed.
Assist with room assignments and ensure that guests are accommodated according to their preferences and needs.
Guest Services:
Address and resolve guest inquiries, requests, and complaints in a timely and professional manner.
Provide information about the hotel's amenities, local attractions, and dining options to enhance the guest experience.
Administrative Tasks:
Maintain accurate records of guest information, reservations, and billing.
Process and file guest registration cards and other documentation as required.
Handle phone calls, emails, and other correspondence related to guest services and reservations.
Collaboration:
Work closely with housekeeping and maintenance departments to ensure that guest requests and needs are met promptly.
Communicate any special guest requests or issues to relevant departments to facilitate a seamless guest experience.
Security and Safety:
Monitor the hotel's security systems and report any unusual activities or safety concerns to management.
Ensure that guests' personal information and privacy are protected at all times.
Problem-Solving:
Handle guest complaints and issues with empathy and efficiency, striving to resolve problems and ensure guest satisfaction.
Make decisions and take action to address any unexpected situations or emergencies
Qualifications:
High school diploma or equivalent required; additional education or training in hospitality or customer service is a plus.
Previous experience in a front desk or customer service role preferred but not required.
Excellent communication and interpersonal skills with a friendly and professional demeanor.
Strong organizational and multitasking abilities.
Proficiency in computer systems and hotel management software.
Ability to work efficiently under pressure and handle a variety of tasks simultaneously.
Flexibility to work various shifts, including evenings, weekends, and holidays.
Join us and be a key player in delivering outstanding hospitality and creating memorable experiences for our guests. We look forward to hearing from you!
Compensation: $14.00 - $16.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Auto-ApplyAssistant Engineering Director
Savannah, GA job
**Description - External** The Assistant Director of Engineering is responsible for the oversight of the operation of the hotel. This includes the inside as well as the outside of the building. This person must be knowledgeable in HVAC, Refrigeration, and Electrical Engineering. Responsibilities include but are not limited to:
+ Work closely with other departmental leaders to address engineering related issues in a quick and efficient manner, and develop and implement systems to proactively identify engineering needs
+ Manage preventative maintenance schedule to maintain the appearance and quality of the both the interior and exterior of the facility
+ Evaluate staff productivity within department, and identify opportunities to enhance both colleague efficiencies and the guest experience
+ Manage systems and procedures to ensure the health and well-being of all guests and team members. Additionally, this individual will oversee the facility's life safety systems and will schedule regular inspections and team member training on these systems
+ Requisition supplies and materials to complete construction projects
+ Coach and counsel employees to reflect Hyatt service standards and procedures
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
**Qualifications:**
+ A minimum of 3 years' experience in facility/building management, preferably in a facility with a multi guestroom design
+ Refined oral and written communication skills with the ability to communicate effectively with colleagues, guests and business partners
+ Established experience as a team leader, with proven ability to strategically install practices to achieve business goals
+ Be computer literate and fully conversant with Microsoft Office software including Word, Excel and PowerPoint
+ Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
+ Service oriented style with professional presentations skills
+ Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
+ Clear concise written and verbal communication skills
+ Experience in managing utility systems
+ Prior equipment specifying and purchasing experience preferred
**Primary Location:** US-GA-Savannah
**Organization:** Hyatt Regency Savannah
**Pay Basis:** Yearly
**Job Level:** Full-time
**Job:** Engineering/Facility Maintenance
**Req ID:** SAV003505
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Maintenance Engineer
Savannah, GA job
Why us?
Stationed in the midst of Savannah's historic district, Perry Lane Hotel invites guests to immerse themselves in all that is Savannah. Combining regional and contemporary aesthetics, this Luxury Collection Hotel boasts 167 elegant guest rooms and three lively food and beverage venues. Perry Lane Hotel is where true southern warmth endures as we genuinely connect with our guests. Rather we are welcoming a long-weekend adventurer, a business traveler, or a Savannah sophisticate, we are setting the tone for our guest's entire stay, and we do so with creative spark and worldly elegance.
Perry Lane Hotel seeks welcoming, creative and polished team members with a heart of service. We passionately strive to be the best and create excellence in everything we do. We are known among our team, our guests and our communities as leaders in our field who are authentic, humble and innovative operators driven to anticipate needs and exceed expectations.
At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage team members execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.
Job Overview
Carry a portable radio, staying in constant communication with the central base station, respond to all engineering service calls, giving priority to guest requests, and maintain hotel equipment in an efficient, safe, accident-free manner. Perform all essential functions of Maintenance Technician 1 plus special skills in a particular trade: plumbing, electrical, carpentry, HVAC in an efficient, safe, accident-free manner.
Responsibilities
Perform maintenance and repairs in specialized areas such as plumbing, electrical, carpentry,painting, HVAC.
Perform all essential functions of a Maintenance Technician 1.
Respond to and handle guest requests in a courteous, efficient, safe manner.
Perform preventive maintenance and necessary repairs and all hotel equipment, including kitchen, laundry, boiler, plumbing, pool, HVAC, electrical and guest rooms.
Monitor and maintain all engineering functions when full engineering staff is not available (i.e. weekends and evenings).
Respond to all emergency situations including fire alarms, bomb threats, disasters and power failures; notify the appropriate authorities.
Make rounds of the hotel property to ensure everything is in working order.
Clean and maintain all equipment and work areas.
Complete maintenance requests, take equipment and meter readings and maintain log to notify the next shift. Document all parts used and parts needed to be purchased.
Handle elevator breakdowns.
Maintain proper records of the Rooms Preventive Maintenance Program and the Request Program.
Complete work order request forms on a daily and timely basis.
Report any unsafe conditions to leadership.
Qualifications
Education/Formal Training
High school diploma, plus two years or its equivalent in trade school or training in building maintenance/construction
Experience
Minimum four years experience in mechanical, electrical, HVAC, plumbing, carpentry,painting or building maintenance.
Knowledge/Skills
Must have basic working knowledge in the following areas: general plumbing, refrigeration, air conditioning, electrical systems, boilers, bathroom fixtures, tools and tiling painting -prep to finish basic carpentry groundskeeping.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to read written communiques, LED read-outs, meters, and computer screens.
Must be able to pull levers and rotate knobs, work with arms raised above head and to handle and assemble small parts using basic hand and power tools.
Must be able to understand and follow verbal/written instructions, communicate both verbally and in writing, utilize analytical thought processes, understand verbal/written technical and mechanical instruction, and be highly organized.
Must be able to communicate effectively and courteously with employees, guests and contractors in writing, via telephone and in person.
Must be able to lift 75lbs. throughout an 8-hour shift.
Must be able to crawl into and through small spaces, climb ladders, support and carry loads of 75lbs.
May be required to drive.
Environment
Indoor exposure to both stable and extreme variance of hot and cold temperatures. Outside exposure to all weather elements and extreme fluctuations of temperature. Prolonged standing, walking, bending, reaching, and heavy lifting.
Benefits
The Perks:
Sage hotel & restaurant discounts across the US
Marriott discounts
Medical, Vision, & Dental Insurance
401K
Free Shift Meal
Auto-ApplyThompson Server
Savannah, GA job
We're looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity. A Thompson restaurant server will engage in casual conversation and create the restaurant experience by their style and service attributes.
* Respond to guest requests in a timely, friendly and efficient manner
* Ensure knowledge of menu and restaurant promotions and specials
* Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
* Retrieve and deliver food and beverage orders in a timely manner
* Ensure guest satisfaction throughout the meal service
* Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
* Ensure serving station is well-stocked at all times
* Anticipate guest needs, ascertain satisfaction, and offer suggestions
* Properly and accurately close guest checks
* Process cash and credit card payments
* Breakdown, clean and set-up of tables, buffets, and food stations
* Set tables according to type of event and service standards.
* Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
* Complete closing duties, including restocking items, turning off lights, etc
* Ensure adherence to quality expectations and standards
* All other duties as assigned by leadership
Buffet Attendant
Savannah, GA job
At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. The Buffet Attendant is primarily responsible for maintaining buffet items. This person must have good communication skills as this is a fast-paced position with continual customer contact. This position requires the ability to lift, push, and pull a moderate amount of weight on a consistent basis.
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Why Work at Hyatt?
* Medical/Dental/Prescription/Vision Insurance
* Flexible Spending Accounts
* Disability and Life Insurance
* Paid Family Bonding Time
* Adoption Assistance
* $1,000 per year for Educational Assistance
* Complimentary and Discounted Hyatt Hotel Room Nights
* Free Meals in our Colleague Dining Room
* Paid Time Off & Paid Holidays
* 401(k) with Employer Match
* Support for Your Personal Wellbeing (Complimentary Headspace Subscription, Employee Assistance Program, and more)
Housekeeping Inspector
Savannah, GA job
This position requires the ability to inspect rooms after they are cleaned by the Housekeeper. This candidate should have a minimum of 2 years previous Housekeeping experience as they have to be able to inspect the quality and cleanliness are up to the Hyatt standards. This candidate must be energetic, detailed and meticulous in following Hyatt cleanliness standards and have great interpersonal and verbal communication skills.
This position works closely with the Housekeepers, Housekeeping Supervisors, and Front Desk. They will be the liaison between Housekeeping and Front Desk for the communication of releasing rooms to the front desk for arrival and preparation of resort guest, owners, and VIP's.
View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. The Barista will provide service in the coffee shop located on the property of the hotel. This position will be responsible for fulfilling guest orders. The Barista will prepare beverages in accordance with menu standards and provide a welcoming and clean environment for guests.
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Why Work at Hyatt?
* Medical/Dental/Prescription/Vision Insurance
* Flexible Spending Accounts
* Disability and Life Insurance
* Paid Family Bonding Time
* Adoption Assistance
* $1,000 per year for Educational Assistance
* Complimentary and Discounted Hyatt Hotel Room Nights
* Free Meals in our Colleague Dining Room
* Onsite Parking Available
* Paid Time Off & Paid Holidays
* 401(k) with Employer Match
* Support for Your Personal Wellbeing (Complimentary Headspace Subscription, Employee Assistance Program, etc.)
We're looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity.
Cook 3 requires good communication and advanced culinary skills. The desired cook candidate will have 3+ years professional cooking experience with a good working knowledge or understanding of cooking ingredients and procedures and kitchen best practices. The overall objective and purpose of the Cook 3 position is to be a leader in their outlet, with a focus on high-quality and timely food, in addition to maintaining their station and work area and coaching other colleagues. The colleague is responsible for preparing quality food and pleasing presentations, as well as meeting food handling and quality assurance standards.
* Set up your station as specified in a timely manner, tasting to ensure quality of all mise en place. Take ownership of your station, work actively to fix problems, don't let them find you.
* Maintain personal prep lists and manage daily activities with little active oversite
* Thorough knowledge of all menu items
* Ensure all prep is done before the start of service, and any needs are communicated to a manager if you are unable to finish in time
* Make sure you are leaving the kitchen around you as you found it - no herb trails, floor drips, or spilled-over pot messes.
* If you see a pile-up of dishes in the dish station while a steward is not on duty, jump in and lend a hand.
* Work service with an eye to detail, cleanliness, and promptness. Be aware of your surroundings and your team-mates and be willing to step in and help where necessary
* Clean your station thoroughly at the end of your shift and get any dirty dishes promptly to the dish station. This includes, but is not limited to: flipping pans, discarding old mise en place, scrubbing down all surfaces and cooking equipment, replacing any foil as necessary, vacuuming and rolling up rugs, sweeping floors and under equipment, scrubbing and mopping floors, taking out any trash in food prep areas, and ensuring all equipment is turned off properly put away.
* Filling out accurate prep lists for station mates and am prep team.
* Communicating prep and ordering needs to management in a timely manner.
* Perform other tasks, including cross-training, as directed
* Training of new colleagues on station, menu items.
* Assisting management with orders/closing checklists
* Able to have input on menu changes, provide valuable feedback on execution of menu items.
* Weekly deep cleaning projects as directed.
* Scheduled maintenance and cleaning of all floor drains
* All other job duties as assigned by leadership
Assistant Engineering Director
Savannah, GA job
Description - External The Assistant Director of Engineering is responsible for the oversight of the operation of the hotel. This includes the inside as well as the outside of the building. This person must be knowledgeable in HVAC, Refrigeration, and Electrical Engineering. Responsibilities include but are not limited to:
* Work closely with other departmental leaders to address engineering related issues in a quick and efficient manner, and develop and implement systems to proactively identify engineering needs
* Manage preventative maintenance schedule to maintain the appearance and quality of the both the interior and exterior of the facility
* Evaluate staff productivity within department, and identify opportunities to enhance both colleague efficiencies and the guest experience
* Manage systems and procedures to ensure the health and well-being of all guests and team members. Additionally, this individual will oversee the facility's life safety systems and will schedule regular inspections and team member training on these systems
* Requisition supplies and materials to complete construction projects
* Coach and counsel employees to reflect Hyatt service standards and procedures
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Front Desk Agent
Savannah, GA job
Why us?
Central to our philosophy is building strong, meaningful connections with our associates. We take pride in celebrating their achievements and supporting their growth.
We actively cultivate a culture of curiosity and innovation, offering continuous opportunities for education, mentorship, and cross-functional growth. This approach not only drives our collective success but also enables each individual to broaden their horizons and enhance their skill sets.
At Sage, we don't just understand the importance of health and wellness, we embody it. It's woven into the very fabric of our corporate ethos, transforming every aspect of our work environment. Our steadfast commitment to fostering a nurturing atmosphere champions not just physical health, but emotional well-being too.
Job Overview
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Responsibilities
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor at all times.
Qualifications
Education/Formal Training
High School diploma or equivalent
Experience
None required
Knowledge/Skills
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must be fluent in oral and written English.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to read written communiques and monochrome computer screen.
Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing.
Mobility - must be able to reach all areas of hotel to assist clients.
Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%
Auto-ApplyBenefits:
Employee of the Month bonus
DailyPay - Coming Soon
Dental insurance
Employee discounts
Paid time off
Vision insurance
As a Houseman at Hyatt Place - Savannah Airport, you will play a vital role in ensuring the smooth operation and maintenance of the hotel's facilities. Your primary responsibilities will include maintaining the cleanliness and functionality of public areas, assisting with guest requests, and supporting the housekeeping team. The ideal candidate will be proactive, detail-oriented, and capable of handling a variety of tasks to enhance the guest experience and maintain a welcoming environment. Key Responsibilities:
Public Area Maintenance:
Regularly clean and maintain the hotel's public areas, including lobbies, hallways, elevators, and restrooms.
Ensure that all common areas are tidy, well-organized, and free of hazards.
Guest Assistance:
Assist guests with any special requests or needs related to hotel facilities, including delivering items to guest rooms or addressing any concerns promptly and courteously.
Provide excellent customer service and respond to guest inquiries in a professional and friendly manner.
Housekeeping Support:
Assist housekeeping staff with tasks such as restocking supplies, moving furniture, or handling special cleaning projects.
Help with room preparation for special events or high-occupancy periods.
Facility Maintenance:
Report any maintenance issues, such as broken fixtures or malfunctioning equipment, to the maintenance department.
Assist with minor repairs or maintenance tasks as needed.
Inventory and Supplies:
Monitor and manage inventory levels of cleaning supplies and other materials needed for public area upkeep.
Ensure proper storage and organization of supplies.
Safety and Compliance:
Follow all safety procedures and protocols to ensure a safe working environment for yourself and guests.
Adhere to hotel policies and procedures related to cleanliness, safety, and guest service.
Team Collaboration:
Work collaboratively with other hotel staff and departments to ensure efficient operations and guest satisfaction.
Participate in team meetings and training sessions as required.
Qualifications:
High school diploma or equivalent preferred.
Previous experience in a housekeeping or maintenance role is a plus but not required.
Strong attention to detail and ability to work efficiently in a fast-paced environment.
Good communication skills and a positive attitude.
Physical stamina and the ability to lift and move heavy objects as needed.
Ability to handle a variety of tasks and adapt to changing priorities.
Flexibility to work various shifts, including weekends and holidays.
Join us and become part of a team committed to maintaining a welcoming and high-quality environment for our guests. We look forward to hearing from you! Compensation: $14.00 - $16.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Auto-ApplySeasonal Holiday Host
Savannah, GA job
We're looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity. The Greeter is responsible primarily for greeting guests & assisting with outlet volume.
This is a seasonal hourly position for the duration of Frosty's holiday bar.
Essential Duties/Tasks/Responsibilities
* Foster a relationship with clients and providing outstanding services
* Welcome and greet customers for their patronage, ensuring completeness and consistency of hostess area
* Being available to attend calls, aiding servers
* Supervising host bookings
* Handling clients amicably
* Creating a guest and impressive first impression on guests
* Handling all cases with utmost courtesy and professionalism
* Maintaining diplomacy while dealing with clients
* Trains all new Host/Hostess to use our software and to take patient meal orders following dietary guidelines
* Carries on by making separate large parties' reservations from 1 person to 20 people
* Handles all types of situations from an intoxicated guest to what's on our menu
* Assigns patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seating
* Speaks with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation
* Answers telephone calls and responds to inquiries or transfer calls
* Maintains contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed
* Answers, and log all of our departments incoming telephone calls while assuring all client requests are met quickly
* Greet and encourage feedback from customers and used feedback to implement positive changes within the restaurant and GM
* Consistently provide professional, friendly and engaging service
* Follow all safety and sanitation policies when handling food and beverage o uphold proper health standards
* Set dining tables according to type of event and service standards
* Routinely clean work areas, glassware and station during shift
* All other duties as assigned by leadership
Executive Chef
Savannah, GA job
We're looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity.
An executive chef is accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and colleague satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct report. Must ensure sanitation and food standards are achieved. Areas of responsibility compromise overseeing all food preparation areas (e.g., banquets, in room dining, restaurant, bar/lounge, and colleague cafeteria) and all support areas (e.g., dish room, purchasing)
Leading Kitchen Operations for Property
* Leads kitchen management team
* Provides direction for all day to day operations
* Understands colleague position well enough to perform duties in colleague's absence or determine appropriate replacement to fill gaps
* Provides guidance and direction to subordinates, including setting performance standards and monitoring performance
* Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honest/integrity; leads by example
* Encourages and builds mutual trust, respect, and cooperation among team members
* Serving as a role model to demonstrate appropriate behaviors
* Ensures property policies are administered fairly and consistently
* Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met
* Established and maintains open, collaborative relationships with colleagues and ensures colleagues of the same within the team
* Solicits colleague feedback, utilizes "open door policy" and reviews colleague satisfaction results to identify and address colleague problems or concerns
* Demonstrate new cooking techniques and equipment to staff
* Create and cost new menu items
* Staying alert to new culinary trends and recipes
Setting and Maintaining Goals for Culinary Function and Activities
* Develops and implements guidelines and control procedures for purchasing and receiving areas
* Established goals including performance goals budget goals, team goals, etc.
* Communicates the importance of safety procedures, detailing procedure codes, ensuring colleague understanding of safety codes, monitoring process and procedures related to safety.
* Manages department controllable expenses including food costs, supplies, uniforms and equipment
* Participates in the budgeting process for areas of responsibility
* Know and implements brands safety standards
* Review the divisions labor, breaks, and overtime weekly for division
Ensuring Culinary Standards and Responsibilities are met
* Creates or provides direction for menu development
* Monitors the quality of raw and cooked food products to ensure standards are met
* Determines how food should be presented, and create decorative food displays
* Recognizes superior quality products, presentation and flavor
* Ensures compliance with food handling and sanitation standards
* Follows proper handling and right temperature of all food products
* Ensures colleagues maintain required food handling and sanitation certifications
* Maintains purchasing, receiving and food storage standards
* Prepares and cooks foods of all types, either on a regular basis or for special guests or functions
Ensuring Exception Customer Service
* Provides and supports service behaviors that are above and beyond for customer satisfaction and retention
* Improves service by communicating as assisting individuals to understand guests needs, providing guidance, feedback and individual coaching when needed
* Displays leader in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations
* Interacts with guests to obtain feedback on product quality and service levels
* Response to and handles guest problems and complaints
* Empowers colleagues to provide excellent customer service. Establishes guidelines so colleagues understand expectations and parameters. Ensures colleagues receive on-going training
Managing and Conducting Human Resource Activities
* Identifies the developmental needs of others and coaching, mentoring or otherwise helping others to improve their knowledge or skills
* Ensures colleagues are treated fairly and equitably
* Trains kitchen team on fundamentals of good cooking and excellent plate presentations
* Administrates the performance appraisal process for direct report managers
* Manages colleague progressive discipline procedures for areas of responsibility
* Interacts with events, sales, and banquet teams on training regarding food knowledge and menu composition
* Processes payroll on a weekly basis
* Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOP's & LSOPs)
* Interview, hire and assist with new hires onboarding as new team members join the team
Additional Responsibilities
* Provides information to executive teams, managers, supervisors, co-workers and subordinates by telephone, in written form, email, or in person
* Analyzes information and evaluating results to choose the bets solution and solve problems
* All other requests as provided by leadership and business needs
Housekeeper/Room Attendant (FT) - Benefits Include Medical, Paid Vacation, Free Employee Meals, and More
Savannah, GA job
Join us for this incredible opportunity to be part of our Housekeeping team as a Housekeeper / Room Attendant at Hyatt Regency Savannah, located in Savannah, Georgia. Not only will you be part of a rock-star team, but you'll get to be part of a company that earned the 16th spot on Fortunes 100 Best Companies to Work For in 2021!
We Offer Excellent Benefits:
* Free room nights, Discounted and Friends & Family Room Rates
* Medical, Prescription, Dental and Vision Insurance
* 401K with company match
* Paid Vacation, sick days, new child leave and personal day
* Paid Family Bonding Time and Adoption Assistance
* Tuition Reimbursement
* Free colleague meals during shift
* Employee Stock Purchase plan
An intermediate line cook requires good communication and culinary skills. The desired cook candidate will have hotel cooking experience and a culinary degree. An intermediate cook should have a professional knowledge of cooking ingredients and procedures. Intermediate cook will work single stations in the kitchen and require significant supervision and training.
Why Work at Hyatt?
* Medical/Dental/Prescription/Vision Insurance
* Flexible Spending Accounts
* Disability and Life Insurance
* Paid Family Bonding Time
* Adoption Assistance
* $1,000 per year for Educational Assistance
* Complimentary and Discounted Hyatt Hotel Room Nights
* Free Meals in our Colleague Dining Room
* Paid Time Off & Paid Holidays
* 401(k) with Employer Match
* Support for Your Personal Wellbeing (Complimentary Headspace Subscription & Employee Assistance Program)
Executive Chef
Savannah, GA job
We're looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity.
An executive chef is accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and colleague satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct report. Must ensure sanitation and food standards are achieved. Areas of responsibility compromise overseeing all food preparation areas (e.g., banquets, in room dining, restaurant, bar/lounge, and colleague cafeteria) and all support areas (e.g., dish room, purchasing)
**Leading Kitchen Operations for Property**
· Leads kitchen management team
· Provides direction for all day to day operations
· Understands colleague position well enough to perform duties in colleague's absence or determine appropriate replacement to fill gaps
· Provides guidance and direction to subordinates, including setting performance standards and monitoring performance
· Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honest/integrity; leads by example
· Encourages and builds mutual trust, respect, and cooperation among team members
· Serving as a role model to demonstrate appropriate behaviors
· Ensures property policies are administered fairly and consistently
· Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met
· Established and maintains open, collaborative relationships with colleagues and ensures colleagues of the same within the team
· Solicits colleague feedback, utilizes "open door policy" and reviews colleague satisfaction results to identify and address colleague problems or concerns
· Demonstrate new cooking techniques and equipment to staff
· Create and cost new menu items
· Staying alert to new culinary trends and recipes
**Setting and Maintaining Goals for Culinary Function and Activities**
· Develops and implements guidelines and control procedures for purchasing and receiving areas
· Established goals including performance goals budget goals, team goals, etc.
· Communicates the importance of safety procedures, detailing procedure codes, ensuring colleague understanding of safety codes, monitoring process and procedures related to safety.
· Manages department controllable expenses including food costs, supplies, uniforms and equipment
· Participates in the budgeting process for areas of responsibility
· Know and implements brands safety standards
· Review the divisions labor, breaks, and overtime weekly for division
**Ensuring Culinary Standards and Responsibilities are met**
· Creates or provides direction for menu development
· Monitors the quality of raw and cooked food products to ensure standards are met
· Determines how food should be presented, and create decorative food displays
· Recognizes superior quality products, presentation and flavor
· Ensures compliance with food handling and sanitation standards
· Follows proper handling and right temperature of all food products
· Ensures colleagues maintain required food handling and sanitation certifications
· Maintains purchasing, receiving and food storage standards
· Prepares and cooks foods of all types, either on a regular basis or for special guests or functions
**Ensuring Exception Customer Service**
· Provides and supports service behaviors that are above and beyond for customer satisfaction and retention
· Improves service by communicating as assisting individuals to understand guests needs, providing guidance, feedback and individual coaching when needed
· Displays leader in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations
· Interacts with guests to obtain feedback on product quality and service levels
· Response to and handles guest problems and complaints
· Empowers colleagues to provide excellent customer service. Establishes guidelines so colleagues understand expectations and parameters. Ensures colleagues receive on-going training
**Managing and Conducting Human Resource Activities**
· Identifies the developmental needs of others and coaching, mentoring or otherwise helping others to improve their knowledge or skills
· Ensures colleagues are treated fairly and equitably
· Trains kitchen team on fundamentals of good cooking and excellent plate presentations
· Administrates the performance appraisal process for direct report managers
· Manages colleague progressive discipline procedures for areas of responsibility
· Interacts with events, sales, and banquet teams on training regarding food knowledge and menu composition
· Processes payroll on a weekly basis
· Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOP's & LSOPs)
· Interview, hire and assist with new hires onboarding as new team members join the team
**Additional Responsibilities**
· Provides information to executive teams, managers, supervisors, co-workers and subordinates by telephone, in written form, email, or in person
· Analyzes information and evaluating results to choose the bets solution and solve problems
· All other requests as provided by leadership and business needs
**Qualifications:**
+ Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds
+ 6 years or more of progressive hotel culinary experience (typically with Hyatt)
+ With opening hotels, previous hotel pre-opening experience preferred
+ Service oriented style with professional presentations skills
+ At least 4 years experience in a senior role in a culinary environment
+ Proven leadership skills
+ Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume property, effective communicator, effective in providing exceptional customer service and associate relations, and ability to improve the bottom line
+ Clear concise written and verbal communication skills in English
+ Must be proficient in Microsoft Word and Excel
+ Must have excellent organizational, interpersonal and administrative skills
+ Maintain communications with Corporate Staff
+ Coach and counsel employees to reflect Hyatt Service Standards and Procedures
**Primary Location:** US-GA-Savannah
**Organization:** Thompson Savannah
**Pay Basis:** Yearly
**Job Level:** Full-time
**Job:** Culinary
**Req ID:** SAV003493
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.