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Concord Hospitality jobs in Washington, DC - 169 jobs

  • Full-Time Housekeeper Room Care | AC Washington D.C. Capitol Hill/Navy Yard

    Concord Hospitality 4.3company rating

    Concord Hospitality job in Washington, DC

    Hourly Pay Range: $18.35 - $22 Are you ready to begin your journey with Concord; a company who believes in and who supports career advancement opportunities for its associates? If so, we may have the perfect position for you! Concord Hospitality is hiring Housekeepers! Responsibilities: * Cleaning and servicing assigned guest rooms in a timely and organized manner, following procedures and hotel standards. * Keeping an organized linen cart that is neat, well stocked and organized. * Report any areas within guest rooms that need attention, such as fixtures, door locks, televisions, HVAC, etc. * Maintaining security of your equipment, key and supplies issued to you. * Reporting lost and found articles to your supervisor. * Respond to guest requests in a friendly and timely manner. Concord Hospitality has a great work culture, and our associates are our greatest assets. Full-time associates receive competitive pay and great benefits. Estás listo para comenzar un camino con Concord? Una empresa que cree en las oportunidades de desarrollo profesional de sus asociados y las apoya? Si es así, ¡podemos tener la posición perfecta para ti! Concord Hospitality está contratando amas de llaves! Responsabilidades: * Limpiar y dar servicio a las habitaciones asignadas de manera oportuna y organizada, siguiendo los procedimientos y estándares del hotel. * Mantener un carrito de lino organizado que esté limpio, bien abastecido y organizado. * Informe cualquier área dentro de las habitaciones que necesite atención, como accesorios, cerraduras de puertas, televisores, HVAC, etc. * Mantener la seguridad de su equipo, llaves y suministros que se le entreguen. * Informar artículos perdidos y encontrados a su supervisor. * Responda a las solicitudes de los huéspedes de manera amistosa y oportuna. Concord Hospitality tiene una gran cultura de trabajo y nuestros asociados son nuestro mayor activo. Los asociados de tiempo completo reciben un salario competitivo y grandes beneficios. Si está buscando un trabajo en el que se sienta valorado y reconocido por su arduo trabajo, solicite en línea a Concord Hospitality.
    $18.4-22 hourly 3d ago
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  • Housekeeper Room Care

    Concord Hospitality 4.3company rating

    Concord Hospitality job in Arlington, VA

    Are you ready to begin your journey with Concord; a company who believes in and who supports career advancement opportunities for its associates? If so, we may have the perfect position for you! Concord Hospitality is hiring Housekeepers! Responsibilities: * Cleaning and servicing assigned guest rooms in a timely and organized manner, following procedures and hotel standards. * Keeping an organized linen cart that is neat, well stocked and organized. * Report any areas within guest rooms that need attention, such as fixtures, door locks, televisions, HVAC, etc. * Maintaining security of your equipment, key and supplies issued to you. * Reporting lost and found articles to your supervisor. * Respond to guest requests in a friendly and timely manner. Concord Hospitality has a great work culture, and our associates are our greatest assets. Full-time associates receive competitive pay and great benefits. Estás listo para comenzar un camino con Concord? Una empresa que cree en las oportunidades de desarrollo profesional de sus asociados y las apoya? Si es así, ¡podemos tener la posición perfecta para ti! Concord Hospitality está contratando amas de llaves! Responsabilidades: * Limpiar y dar servicio a las habitaciones asignadas de manera oportuna y organizada, siguiendo los procedimientos y estándares del hotel. * Mantener un carrito de lino organizado que esté limpio, bien abastecido y organizado. * Informe cualquier área dentro de las habitaciones que necesite atención, como accesorios, cerraduras de puertas, televisores, HVAC, etc. * Mantener la seguridad de su equipo, llaves y suministros que se le entreguen. * Informar artículos perdidos y encontrados a su supervisor. * Responda a las solicitudes de los huéspedes de manera amistosa y oportuna. Concord Hospitality tiene una gran cultura de trabajo y nuestros asociados son nuestro mayor activo. Los asociados de tiempo completo reciben un salario competitivo y grandes beneficios. Si está buscando un trabajo en el que se sienta valorado y reconocido por su arduo trabajo, solicite en línea a Concord Hospitality.
    $23k-29k yearly est. 39d ago
  • Regional Sales Director - Growth & Travel Perks

    HHM Hospitality 4.5company rating

    Alexandria, VA job

    A leading hospitality management company in Alexandria, Virginia, seeks an Area Director of Sales. This role involves leading sales initiatives, developing strategic plans, and enhancing customer relationships to optimize revenue. Candidates should possess strong sales experience in hotel operations, a four-year degree, and proficiency in tools like Excel and Delphi. The company offers various benefits including medical insurance and travel discounts. #J-18808-Ljbffr
    $101k-132k yearly est. 4d ago
  • Hotel General Manager: Guest Experience & Growth

    HHM Hospitality 4.5company rating

    Annapolis, MD job

    A luxury hotel brand in Annapolis, Maryland is seeking a dynamic General Manager to oversee hotel operations and ensure the highest level of guest satisfaction. The ideal candidate will lead and mentor a diverse team while optimizing financial performance and maintaining operational excellence. Candidates should have a relevant degree and previous hotel management experience. This role offers competitive benefits and a chance to grow within the organization. #J-18808-Ljbffr
    $68k-94k yearly est. 2d ago
  • Front Desk Agent

    Sage Hospitality 3.9company rating

    Washington, DC job

    Why us? Sage Hospitality is set to hire an accomplished team member at Homewood Suites by Hilton Washington DC Capitol- Navy Yard. We are seeking a teammate to contribute to the property by being influential, driven, and ultimately committed to the continued growth and success of the hotel and community! Nestled in the heart of DC's fastest emerging neighborhood along the Anacostia River, Homewood Suites by Hilton™ Washington DC Capitol Navy Yard is the premier choice for your getaway. Our all- suite Washington Navy Yard hotel is just footsteps away from the Washington National's ballpark and is proud to be an official partner and passionate supporter of the Nationals. With many new restaurants, stores, outdoor concerts, and a vibrant waterfront along the Anacostia River, guests will find it's easy to ‘Be At Home' during their stay. Featuring a modern glass facade and contemporary décor, our hotel celebrates the energy of the Navy Yard neighborhood with floor-to-ceiling windows and Washington Nationals memorabilia along with all the other amenities of the Homewood Suites. Unique to our property we have modern rooftop terrace equipped with gas grills, a pop-up bar, and panoramic views of Washington DC, including historic attractions such as the U.S. Capitol and the Washington Monument. Feel at home at the Homewood Suites Washington DC Capitol- Navy Yard Job Overview Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Maintains a friendly, cheerful and courteous demeanor at all times. Qualifications Education/Formal Training High School diploma or equivalent Experience None required Knowledge/Skills Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Must be fluent in oral and written English. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to read written communiques and monochrome computer screen. Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing. Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing. Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% Benefits 2 Medical plans to choose from, available on the first day of the month coinciding with or following the hire date. Dental, & vision insurance Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Paid time off for vacation, sick time, and holidays Employee assistance program Tuition Reimbursement Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral Salary USD $19.00 - USD $20.00 /Hr.
    $20 hourly Auto-Apply 60d+ ago
  • Specialist, Events

    Wyndham Hotels & Resorts 4.4company rating

    Washington, DC job

    We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. This is a Work from Home position but only candidates living within a 30 minutes drive from our office at 250 Mariner Passage, Oxon Hill, Maryland will be considered. The Specialist, Events is responsible for planning, coordinating, and executing a wide range of events aligned with company objectives and departmental guidelines. This role manages all event logistics including venue procurement, entertainment booking, dining arrangements, transportation, and vendor partnerships. The Liaison ensures all events stay within budget and deliver exceptional guest and stakeholder experiences. This position serves as a key liaison between internal teams, site leaders, guests, and external vendors to ensure seamless event execution. In addition to core responsibilities, this role collaborates closely with field sales and marketing teams to identify latent opportunities to increase onsite owner tour participation through strategic event offerings. The Liaison works hand-in-hand with these teams to align on high-revenue producing events that resonate with owners and drive high guest satisfaction scores. Liaisons are responsible for hosting assigned events within their market as directed by management and may occasionally assist with events in other markets. This role requires travel, including nights and weekends, to support face-to-face interactions with Travel + Leisure Co. owners, resort marketing and sales leaders, and venue personnel. How You'll Shine: Hosts all event types across Travel + Leisure Co. brands, both onsite and offsite, engaging directly with owners, resort and venue personnel, and marketing and sales leaders. (40%) Research event logistics and determine overall event concepts that remain inside monetary budgets and will lead to sales success. (15% time) Build strategic relationships with site sales and marketing leaders to enhance event quality, guest satisfaction, and operational efficiencies. (15%) Plan and manage multiple events at various stages simultaneously. (10% time) Communicates with site-level sales and marketing, business operations, and resort operations leaders to ensure events are executed on schedule and objectives are achieved. (10%) Submits event details, proformas, and contracts to senior leadership for cost approvals (10% time) Travel Requirements High travel 80% - 90% What You'll Bring: Education Bachelor's degree or equivalent, college degree preferred. Knowledge and Skills Understanding of timeshare industry, products, and clubs Excellent project management and cross-functional collaboration skills Strong motivation to learn, willingness to be a team player, yet operate independently as required while exercising discretion and independent judgment Demonstrated organizational skills and attention to detail Demonstrated ability to work well under pressure and meet deadlines Demonstrates accuracy and thoroughness in work to ensure quality Written and verbal communication skills to execute timely and effective communication Demonstrates strong critical thinking skills Strong networking skills to build appropriate relationships throughout a broad organization Proven ability to effectively handle multiple tasks in various stages of completion Ability to solicit feedback to improve processes and develop project strategies Ability to develop collaborative relationships to facilitate the accomplishment of work goals Ability to recognize priority and be able to manage time effectively to deliver on priorities Ability to be proactive and communicate proper sense of urgency for tasks to keep work on target Ability to work in a fast-paced environment that is continually changing Ability to be flexible with change and adapt to changes within products/programs Ability to work effectively as a team player in a diverse work group Ability to interact with various business partners at all levels in the organization Vacation Ownership and travel industry knowledge a plus Technical Skills Advanced working knowledge of Microsoft Office Suite including PowerPoint, Excel, Outlook Proficiency in Adobe Professional Job Experience 5+ years of experience in marketing, campaign strategy, or loyalty marketing 2+ years of experience managing external vendors, agencies, or direct reports How You'll Be Rewarded: We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) Wish day paid time to volunteer at an approved organization of your choice 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) Legal and identify theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to *****************************, including the title and location of the position for which you are applying.
    $41k-67k yearly est. Auto-Apply 9d ago
  • Bus Person

    HHM Hotels 4.5company rating

    Washington, DC job

    Opportunity: Bus Person Set up and clear tables, stock all service stations, and assist food servers in accordance with established guest service and sustainability standards. Potential Career Path Food Runner - Restaurant Server- Restaurant Floor Manager Essential Job Functions * Clear dirty table settings and prepare table for resetting. * Maintain stock and cleanliness of stations for all meal periods. * Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary. * Transport all dirty tableware from dining room to dishwashing area. * Follow sustainability guidelines and practices related to HHM's EarthView program. * Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. * Perform other duties as requested by management. Position Requirements * High School diploma or equivalent. Work Environment and Context * Work schedule varies and may include working on holidays and weekends. * Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels
    $28k-36k yearly est. Auto-Apply 12d ago
  • Sales Coordinator

    Hyatt Hotels Corp 4.6company rating

    Washington, DC job

    The Sales Coordinator - for Hyatt Place & Hyatt House will assist the Director of Sales and/or Sales Manager(s) with administrative duties including but not limited to word processing, account management, presentation preparation and customer follow-up. This position will coordinate client needs and client events. The Sales Coordinator will coordinate communication with other departments as requested by the Director of Sales and/or Sales Manager(s). At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Responsibilities also include working with operations staff to ensure a high level of customer satisfaction. Primary Job Responsibilities * Coordinating client needs and client events. * Maintaining files. * May assist in selling guestrooms. * May assist in selling meeting rooms and additional services to companies or groups as needed. * Room set up and servicing meeting needs if needed. * Conducting site inspections. * Soliciting new and repeat business. * Maintaining organization of office files and entries into Envision system on a daily basis. * Preparing Banquet Event Orders and preparation for weekly meeting. * Attending Weekly Revenue Meetings as needed. * Attending Operations shift meetings as needed. * Effectively and efficiently following up on proposals, contracts, appointments, and all assigned tasks. Hyatt systems knowledge is critical and includes the following: * Envision * Opera * Reserve * PRiO * HyattConnect * SharePoint * Lanyon View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.
    $34k-44k yearly est. 16d ago
  • F & B Supervisor

    Sage Hospitality 3.9company rating

    Bethesda, MD job

    Why us? Sage Hospitality Group is in search of a F&B Supervior to join the Food & Beverage Team at the Embassy Suites by Hilton Bethesda. Are you looking for a place that will inspire and challenge you? Let us be that place, as we show you the joys of working in hospitality! This Embassy Suites by Hilton is a gateway to Bethesda, Rockville and the lively downtown DC scene. The team at the Embassy Suites by Hilton Bethesda Washington DC looks forward to sharing their experiences with you and can offer you an environment focused on learning and development. Come and choose your next career adventure at our Embassy Suites and not only have fun where you work but be a part of our unconventional, approachable, down to earth team! At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, wo are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here. Job Overview The F&B Supervisor will oversee all phases of restaurant operations and banquet functions. Responsible for setup of in-house meeting room, catering and banquet facilities. Responsibilities Monitor servers, runners, and other restaurant associates and ensure adherence to all service standards and SOPs, including inspecting staff for correct, clean, complete uniform, clean polished shoes, name tag and general appearance standards. Supervise service of guests, being watchful of signals from guests in need of service. Assist manager to establish and monitor side-work duty completion. Maintain bank to SOP, keep it balanced and secure at all times. Read daily communication sheets from previous shift and prepare one for the following shift. Check for all personnel call offs and check floor plan for coverage. Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up. Communicate daily with restaurant manager with regard to special events, house counts, etc. Assist restaurant managers in conducting menu classes and taste panels. Qualifications Education/Formal Training High school education or equivalent. Experience Experience required by position is from one to two full years of employment in a related position with this company or other organization(s). Knowledge/Skills Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management. Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies. Excellent comprehension for assisting with guest and associate matters. Interpreting instructions from superiors. Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, and schedules. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 -40 lbs. Bending -Bend to pick up dropped items as needed. Bend to assist in serving food or getting supplies. No kneeling required. Mobility -95% of shift covering all areas of outlets supervising. Continuous standing to assist at hostess station -minimal stationary standing. Climbing stairs -varies by location. No driving required. Environment Inside 95% of work day. Temperatures can exceed 100 degrees if working at location with outside dining facilities and when assisting in kitchen Benefits Full Time Hourly Roles Medical, dental, & vision insurance Health savings and flexible spending accounts Basic Life and AD&D insurance Paid time off for vacation, sick time, and holidays Eligible to participate in the Company's 401(k) program with employer matching Employee Assistance Program Tuition Reimbursement Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral Salary USD $25.00 - USD $27.00 /Hr.
    $27 hourly Auto-Apply 9d ago
  • Maintenance Eng - On Duty

    Sage Hospitality 3.9company rating

    Alexandria, VA job

    Por qué nosotros? Sage Hotel Management is currently seeking an experienced Maintenance Engineer for the historic Alexandrian Hotel, in Alexandria, VA. At Sage Hotel Management, we passionately strive to be the best and create excellence in everything we do. We are known amongst our staff, our owners, our guests, and our communities as leaders in our field who are authentic, humble, innovative, and flexible operators driven to anticipate needs and exceed expectations. Sage's vision is to be recognized by our customers as the best in our business through ensuring a culture that “makes the ordinary extraordinary!” The ideal candidate should champion this culture in every touchpoint of our business from our associates, guests, owners, and communities. The service and courtesy you extend and promote daily will ensure a healthy and productive culture of serving others with excellence. Join us today!
    $33k-42k yearly est. Auto-Apply 24d ago
  • Steward

    Sage Hospitality 3.9company rating

    North Bethesda, MD job

    Why us? HELLO BETTY Bethesda is anchored at Pike and Rose where we consistently craft exceptional experiences that forge a bond with guests, enrich our community, and empower our people. The 3000-square foot North Bethesda restaurant is located on the 3rd floor of the Canopy by Hilton Hotel ( 940 Rose Avenue, Bethesda ) boasting 138 seats including a 14-seat private dining room and the patio's 40-foot Delta Deadrise boat bar has 23 seats. Job Overview Under general supervision, provides the restaurant and kitchen with clean and sanitary ware. Responsibilities Gathers all dirty dishware from tubs brought to the dish room, rinses and stacks in dishracks, always clearing dishes of leftovers and trash in order to prepare for automated washing. Loads full dishracks on belt and ensures correct placement in accordance to the instructions for the operation of the machine. Operates automatic dish washing machine by using controls as instructed. Loads dishwashing solutions into automatic dispensers and regulates the output of detergents and chemicals to the dishwashing machine by monitoring and adjusting controls. Unloads clean dishes from racks after being processed through dish machine, inspects for cleanliness and carefully stacks in specified carts and shelves for the easy use by restaurant and kitchen staff. Manually scrubs pots, pans and other kitchen equipment that cannot be washed automatically, using detergents, scourers, and special solutions as required. Inspects for cleanliness, manually dries with hand towels, and puts away in correct places. Manually polishes all silver, stainless steel and pewter used in food service, using standard polishing cloth and products, in order to present clean and attractive equipment to diners. Maintains the automatic dishwashing equipment in good condition and working order in accordance with manufacturers' instructions in order to prolong the life of the equipment, prevent breakdowns and to meet mandated health compliance regulations. Keeps the dish room in clean and orderly condition at all times by sweeping, mopping, emptying trash, wiping counters and equipment and organizing shelves in order to maintain a sanitary work station and to meet mandated health compliance requirements. Mops kitchen floors as requested and at end of each shift, cleans all kitchen work surfaces as regularly scheduled by manager including walls, ceilings, hoods, vents and ovens. Gathers all trash cans from kitchen work areas at end of each shift and empties into outside trash compactor. Sweeps loading dock and kitchen entrance areas, clearing litter and debris to trash bins, for the safety of employees and purveyors. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training None Experience None Knowledge/Skills Must have basic knowledge of dishwashing. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to see minute objects at arm's length, to read meters and controls. Must be able to bend, squat, crouching, crawling, reach and retrieve items from above head. Must be able to lift, push, pull and carry up to 50 lbs. to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Must be able to travel up to 300 feet and standing on a regular basis throughout the shift. Must be able to understand and follow verbal/written instructions and able to communicate. Must be able to perform multiple tasks at one time and able to pay attention to sound and sight details in crowded and noisy situations Must have the ability to keep breakage to a minimum by handling china, glassware and fragile equipment with care. Environment Prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees. Benefits Many of the benefits begin the first of the month following or coinciding with date of hire. Benefits consist of the following: - Two (2) medical plan options - Dental - Vision - Life Insurance - Accidental Death & Dismemberment (AD&D) - Short Term Disability (STD) - Long Term Disability (LTD) - Critical Illness - Vacation - Ten (10) Holidays - Adoption Assistance - Educational Assistance - Hotel Room and Restaurant Discounts - 401(k) with a company match (after 60 days) Salary USD $18.00 - USD $18.25 /Hr.
    $18.3 hourly Auto-Apply 43d ago
  • PM Server

    Sage Hospitality 3.9company rating

    North Bethesda, MD job

    Why us? HELLO BETTY Bethesda is anchored at Pike and Rose where we consistently craft exceptional experiences that forge a bond with guests, enrich our community, and empower our people. The 3000-square foot North Bethesda restaurant is located on the 3rd floor of the Canopy by Hilton Hotel ( 940 Rose Avenue, Bethesda ) boasting 138 seats including a 14-seat private dining room and the patio's 40-foot Delta Deadrise boat bar has 23 seats. Job Overview Under general supervision, provides prompt and courteous food service to restaurant customers. Responsibilities Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed. Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment. Benefits Many of the benefits begin the first of the month following or coinciding with date of hire. Benefits consist of the following: - Two (2) medical plan options - Dental - Vision - Life Insurance - Accidental Death & Dismemberment (AD&D) - Short Term Disability (STD) - Long Term Disability (LTD) - Critical Illness - Vacation - Ten (10) Holidays - Adoption Assistance - Educational Assistance - Hotel Room and Restaurant Discounts - 401(k) with a company match (after 60 days) Salary USD $4.00 - USD $4.00 /Hr.
    $22k-31k yearly est. Auto-Apply 43d ago
  • Preventative Maintenance | Hyatt House & Canopy by Hilton The Wharf

    Concord Hospitality Brand 4.3company rating

    Concord Hospitality Brand job in Washington, DC

    Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Use proper equipment, wear appropriate personal protective clothing, and employ correct lifting procedures, as necessary, to avoid injury. Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets. Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. Follow policies and procedures for the safe operation and storage of tools, equipment, and machines. Complete appropriate safety training and certifications to perform work tasks. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). Protect the privacy and security of guests and coworkers. Follow company and department policies and procedures. Maintain confidentiality of proprietary materials and information. Protect company tools, equipment, machines, and other assets in accordance with company policies and procedures. Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. Address guests' service needs in a professional, positive, and timely manner. Support all co-workers and treat them with dignity and respect. Develop and maintain positive and productive working relationships with other employees and departments. Comply with quality assurance expectations and standards. Perform physical tasks such as reaching over head or below the knees, including bending, twisting, pulling and stooping. Must be able to move, lift, pull, carry, or push objects weighing less than or equal to 50 pounds without assistance. Perform preventative maintenance on hotel equipment as required and miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls. Perform scheduled preventative maintenance in guest rooms, meeting rooms, and/or public spaces as required, including flipping mattresses, vacuuming behind and underneath furniture, deep cleaning carpet, touch-up painting, dusting, cleaning bathrooms, ensure that all appliances are present in the room and in working order, cleaning and replacing light fixtures, and inspecting grout/caulking. Maintain, repair, and clean all guest rooms, meeting rooms, and/or public spaces in accordance with the property room preventative maintenance procedures and standard guidelines. Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager/supervisor. Perform other reasonable job duties as requested by manager. Range: $20.50-$24.60
    $56k-80k yearly est. 8d ago
  • Mgr Banquet/Restaurant

    Sage Hospitality 3.9company rating

    North Bethesda, MD job

    Why us? Achieving personal and professional growth is one of our values at Sage Hospitality Group. We believe that it's not just about the work you do - it's about who you are! We support our associates in finding the perfect balance between what they do and who they are. By encouraging associates to take initiative and responsibility for their own advancement, we empower them to own their outcomes - both personally and professionally. If you are someone who: Wants to rise to the top Follow their own path Is hungry to learn and love their community Does not sit around and wait, YOU BELONG HERE!! Job Overview The Banquet Manager is responsible for the successful operation of the banquets department. Ensures all banquet activities are carried out professionally and to standard while maximizing profitability. Manages, motivates and empowers associates. Serves as the banquet department liaison to all other hotel departments. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments. Responsibilities Supervise the daily operations of banquets to ensure compliance with SOPs, Banquet Event Orders, safety regulations and procedures and to ensure an optimal level of service, quality and hospitality. Meet with the customers to review the Banquet Event Order and to review any changes, issues and/or problems to ensure delivery of a quality product. Calculate and review the banquet checks ensuring accuracy and present the check to the customer for signature to ensure payment. Calculate and prepare the daily gratuities and payroll ensuring accurate, prompt reporting to the Controller's department. Monitor and control the maintenance/sanitation of the banquet areas and equipment to protect the assets and ensure quality service. Analyze banquet event orders, read BEO and know how to complete a set-up. Set tables in assigned area correctly and uniformly. Communicate effectively with customers, managers and associates to ensure that all room setups, equipment, supplies, staffing and menus meet/exceed customer's expectations. Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays. Review all schedules, equipment, supplies and organize work flow to ensure a quality event to customers on a daily basis. Monitor and control banquet budget (i.e., labor costs, beverage costs, supplies and equipment and coordinate with event budgets to maximize revenue and minimize expenses while providing quality guest service. Implement company programs (company/franchise) and resolve daily operational problems through consistent monitoring of banquet operations to ensure compliance with safety and security regulations, SOPs and to ensure an optimum level of service, quality and hospitality. Qualifications Education/Formal Training One to two years of post high school education. Experience Two to three years in a related position with this company or other organization(s). Knowledge/Skills Advanced knowledge of the principles and practices within catering and food and beverage. Experiential knowledge of management of people, complex problems, efficient sales activities and food and beverages management. Requires ability to investigate and analyze current activites and/or information involving readily available data and indicating logical conclusions and recommendations. Excellent hearing necessary for verbal interaction with guests and associates. Excellent vision necessary to view set-ups. Excellent speech communication skills required for verbal interaction with guests and associates. Excellent literacy necessary to read BEOs, process gratuities and payroll, etc. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying tables, chairs, boxes (50 lb. maximum) occasionally. Bending/kneeling required for taping down cords, skirting tables, picking up floor after function, occasionally. Mobility -ability to service clients on a moments notice, variable distances, 100%. Continuous standing -function observation, client site inspections (one hour minimum to four hours maximum). Climbing stairs up to approximately 55 steps 3-5% of 10 hours. Driving -distance varies (20% used for sales calls). Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment. Inside 70% of 10 hour shift. Outside 30% of 10 hour shift. Abnormal temperatures -extreme summer heat of 95 degrees and above and winter cold. Benefits Many of the benefits begin the first of the month following or coinciding with date of hire. Benefits consist of the following: - Two (2) medical plan options - Dental - Vision - Life Insurance - Accidental Death & Dismemberment (AD&D) - Short Term Disability (STD) - Long Term Disability (LTD) - Critical Illness - Vacation - Ten (10) Holidays - Adoption Assistance - Educational Assistance - Hotel Room and Restaurant Discounts - 401(k) with a company match (after 60 days) Salary USD $65,000.00 - USD $70,000.00 /Hr.
    $65k-70k yearly Auto-Apply 37d ago
  • Barista

    HHM Hotels 4.5company rating

    Washington, DC job

    Opportunity: Barista Provide quality barista services in accordance with established guest service and sustainability standards. Your Growth Path Head Barista- Host or Hostess - Guest Service Agent Your Focus * Take coffee, beverage and food orders, input orders into POS system, collect payment and prepare orders. * Bus coffee cart areas and tables. * Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas. * Ensure that appliances are turned on/off at the appropriate times. * Stock and maintain work areas. * Take orders, input orders into POS system, collect payment and prepare orders. * Clean dishes, utensils, work areas, tables and equipment throughout the day. * Obtain change required for expected business level. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts and secure bank. * Abide by all State, Federal and Corporate requirements pertaining to food & alcoholic beverages. * Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. * Follow sustainability guidelines and practices related to HHM's EarthView program. * Practice safe work habits; wear protective safety equipment and follow MSDS and OSHA standards. * Perform other duties as requested by management. Your Background and Skills * High School diploma or equivalent. * Customer service experience preferred. * Barista experience a plus. HHM Hotels Benefits and Perks * Competitive wages for full time and part time opportunities * Medical, Dental and Vision Health Insurance * Paid Time Off * 401k Company Match * Daily Pay * Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource. * Travel Discounts * Commuter Transit and Commuter Parking Benefits * Employee Assistance and Wellness Program * Educational/Professional Development * Referral Bonus Program Work Environment and Context * Work schedule varies and may include working on holidays and weekends. * Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels
    $25k-30k yearly est. Auto-Apply 12d ago
  • Housekeeping Manager

    Concord Hospitality 4.3company rating

    Concord Hospitality job in Arlington, VA

    Concord Hospitality is seeking a Housekeeping Manager to lead the housekeeping, laundry, and houseperson teams, ensuring exceptional cleanliness and a seamless guest experience. This role collaborates closely with Front Desk and Maintenance departments and requires a hands-on leader who sets the standard for professionalism, attention to detail, and operational excellence. Key Responsibilities: * Lead, train, and mentor housekeeping, laundry, and houseperson teams to achieve high standards of cleanliness and productivity * Collaborate with Front Desk and Maintenance to ensure smooth operations and exceptional guest experiences * Oversee scheduling, staffing, and performance management for the department * Implement and maintain cleaning procedures, safety standards, and quality control measures * Coach and hold team members accountable while supporting their professional development * Monitor inventory, manage departmental supplies, and maintain operational efficiency * Ensure compliance with property policies, brand standards, and regulatory requirements Qualifications: * Leadership experience in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor * Strong attention to detail and commitment to quality * Excellent communication skills and ability to interact professionally with guests, managers, and team members * Proven ability to lead a team, drive results, and foster engagement * Professionalism, integrity, and pride in your work Why Join Concord? At Concord Hospitality, we put our Associates First. We offer competitive wages and a comprehensive benefits package for full-time associates, including: * Medical, dental, vision, life, and disability insurance * 401(k) with company match * Tuition assistance * Discounted hotel stays * Extensive training and career development opportunities Our culture is built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN. At Concord, you can enjoy a workplace where you are valued, supported, and encouraged to grow. Inspire greatness in your team Encourage and support team members to reach their full potential Create a work environment that is a Great Place to Work for ALL Lead with integrity, transparency, respect, and professionalism Care for your team, and their families We are Concord! We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a "Great Place to Work for All."
    $53k-83k yearly est. 11d ago
  • Area Corporate Sales Manager - Group & Business

    Sage Hospitality 3.9company rating

    Alexandria, VA job

    Why us? Sage Hotel Management is currently seeking an experienced Corporate Sales Manager for Group and Business Travel at the historic Alexandrian Hotel, in Alexandria, VA. At Sage Hotel Management, we passionately strive to be the best and create excellence in everything we do. We are known amongst our staff, our owners, our guests, and our communities as leaders in our field who are authentic, humble, innovative, and flexible operators driven to anticipate needs and exceed expectations. Sage's vision is to be recognized by our customers as the best in our business through ensuring a culture that “makes the ordinary extraordinary!” The ideal candidate should champion this culture in every touchpoint of our business from our associates, guests, owners, and communities. The service and courtesy you extend and promote daily will ensure a healthy and productive culture of serving others with excellence. Join us today! Job Overview Meets and exceeds revenue goals by developing new group accounts and growing current hotel accounts in a profitable and win-win selling approach. Responsibilities Direct Sales: Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan. Must have own reliable transportation and possess a valid state driver's license in order to make sales calls. Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth. Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management. New Account Development: Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business. Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel, and, when appropriate, sends leads to other Sage hotels. Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts. Continually targets and prospects for new business through telemarketing, individual creativity and innovation. Yield Management: Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance. Account Service and Management: Maintains well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner. Develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction. Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues. Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner. Product Knowledge: Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities. Time Management: Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts. Professionalism: Controls expenses while traveling on the property's behalf in order to minimize department and hotel costs. Represents themselves, the hotel and Sage Development Resources, Inc. with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times. Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel. Displays a neat, clean, and business-like appearance at all times. Qualifications Education/Formal Training Minimum of high school diploma or equivalent. College degree preferred. Experience Six months minimum in sales, customer service related position or hotel experience preferred. Knowledge/Skills Requires knowledge of general sales techniques. Requires yield management experience. Requires highly developed customer service skills. Requires ability to hear, speak, read and write English fluently. Requires 12th grade level mathematics, spelling and reading skills. Requires effective business writing skills. Must be able to meet clients on and off premises, to tour property and attend functions, to climb stairs, use door keys and operate basic office equipment. Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions. Understand and follow verbal/written instructions. Work on more than one task at a time. Develop strong internal and customer relationships. Set and manage priorities and plan activities in advance. Solve problems and make sound business decisions. Respond to coaching, feedback and training. Strong and effective sales skills. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bending/kneeling - repeated bending and kneeling required while filing Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment General office and hotel environment
    $65k-85k yearly est. Auto-Apply 10d ago
  • Line Cook (PM)

    Sage Hospitality 3.9company rating

    North Bethesda, MD job

    Why us? HELLO BETTY Bethesda is anchored at Pike and Rose. At Sage Restaurant Concepts, we impact lives through hospitality. Our vision is to be a restaurant company with a soul. We consistently craft exceptional experiences that forge a bond with guests, enrich our community, and empower our people. The 3000-square foot North Bethesda restaurant is located on the 3rd floor of the Canopy by Hilton Hotel ( 940 Rose Avenue, Bethesda ) boasting 138 seats including a 14-seat private dining room and the patio's 40-foot Delta Deadrise boat bar has 23 seats. Job Overview To ensure proper service from the front line through quality control, training of line cooks and ensure proper sanitation levels. Responsibilities Check all items against the recipe cards, verify that use records are followed for all items served and that food is presented in an efficient, quality manner. Monitor the line set up prior to all meal functions to ensure maximum efficiency during meal periods. Monitor the equipment maintenance and kitchen "clean as you go" policy to ensure strict adherence. Prepare food of consistent quality following recipe cards and production and portion standards, per dupe from servers. Start food items that are prepared ahead of time, making sure not to prepare more than estimated needs. Date all food containers and rotate as per the SOP, making sure that all perishables are kept at proper temperatures. Check pars for shift use, determine necessary preparation, freezer pull and line set up. Note any out-of-stock items or possible shortages. Assist in keeping buffet stocked. Return all food items not used on next shift to designed storage areas, being sure to cover/date all perishables. Assist in setting up plans and actions to correct any food cost problems; control food waste, loss and usage per SOP. Qualifications Education/Formal Training High school education or equivalent. Experience Experience required by position is from one to two full years of employment in a related position with this company or other organization(s). Knowledge/Skills Knowledge of cooking and the practices and procedures of a kitchen in order to perform non-repetitive analytical work. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying: Position regularly involves lifting food cases and metros weighing up to 70 lbs. Items include food, small equipment -75% of the time. Periodic climbing required. Bending of the knees does become necessary when using the lower oven for cooking, 5-10 times a day. Mobility -full range of mobility and the ability to travel 30-50 feet on a regular basis throughout the day. Continuous standing -during preparation, during service hours or during expediting, usually all day. Must be able to hear equipment timers and communicate with other staff. Must be able to see that product is prepared appropriately. Lifting, pushing, pulling and carrying. Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing. Environment Inside 95% of 8 hours. Going in the freezer temperatures can be -10 degrees. On the front line, temperatures can be over 100 degrees. Benefits Many of the benefits begin the first of the month following or coinciding with date of hire. Benefits consist of the following: - Two (2) medical plan options - Dental - Vision - Life Insurance - Accidental Death & Dismemberment (AD&D) - Short Term Disability (STD) - Long Term Disability (LTD) - Critical Illness - Vacation - Ten (10) Holidays - Adoption Assistance - Educational Assistance - Hotel Room and Restaurant Discounts - 401(k) with a company match (after 60 days) Salary USD $19.00 - USD $22.00 /Hr.
    $22 hourly Auto-Apply 60d+ ago
  • Night Auditor

    Sage Hospitality 3.9company rating

    Washington, DC job

    Why us? Sage Hospitality is set to hire an accomplished team member at Homewood Suites by Hilton Washington DC Capitol- Navy Yard. We are seeking a teammate to contribute to the property by being influential, driven, and ultimately committed to the continued growth and success of the hotel and community! Nestled in the heart of DC's fastest emerging neighborhood along the Anacostia River, Homewood Suites by Hilton™ Washington DC Capitol Navy Yard is the premier choice for your getaway. Our all- suite Washington Navy Yard hotel is just footsteps away from the Washington National's ballpark and is proud to be an official partner and passionate supporter of the Nationals. With many new restaurants, stores, outdoor concerts, and a vibrant waterfront along the Anacostia River, guests will find it's easy to ‘Be At Home' during their stay. Featuring a modern glass facade and contemporary décor, our hotel celebrates the energy of the Navy Yard neighborhood with floor-to-ceiling windows and Washington Nationals memorabilia along with all the other amenities of the Homewood Suites. Unique to our property we have modern rooftop terrace equipped with gas grills, a pop-up bar, and panoramic views of Washington DC, including historic attractions such as the U.S. Capitol and the Washington Monument. Feel at home at the Homewood Suites Washington DC Capitol- Navy Yard Job Overview Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information. Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports. Balance and close all bank ticket codes, daily. Run night audit final after insuring all revenues are in balance nightly. Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. Perform the duties of a Front Desk Clerk including express checkouts. Qualifications Education/Formal Training High school education or equivalent experience. Experience Accounting background preferred, but not required. Knowledge/Skills Ability to operate personal computer, cash register and calculator. Ability to compile facts and figures. Telephone and guest relations etiquette and skills. Moderate hearing required to communicate with guests. Excellent vision required for viewing of CRT screen. Excellent speech communication skills required to communicate with guests over the telephone. Excellent comprehension and literacy required for reading daily reports, numbers, etc. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing, Mobility - must be able to reach all areas of hotel to assist clients. Prolonged standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% Benefits 2 Medical plans to choose from, available on the first day of the month coinciding with or following the hire date. Dental, & vision insurance Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Paid time off for vacation, sick time, and holidays Employee assistance program Tuition Reimbursement Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral Salary USD $20.00 - USD $21.00 /Hr.
    $21 hourly Auto-Apply 60d+ ago
  • Supervisor Restaurant

    Sage Hospitality 3.9company rating

    North Bethesda, MD job

    Why us? HELLO BETTY Bethesda is anchored at Pike and Rose where we consistently craft exceptional experiences that forge a bond with guests, enrich our community, and empower our people. The 3000-square foot North Bethesda restaurant is located on the 3rd floor of the Canopy by Hilton Hotel ( 940 Rose Avenue, Bethesda ) boasting 138 seats including a 14-seat private dining room and the patio's 40-foot Delta Deadrise boat bar has 23 seats. Job Overview Assist Restaurant Manager in all phases of restaurant operations. Responsible for complete restaurant operation in absence of manager. Responsibilities Monitor servers, runners, and other restaurant associates and ensure adherence to all service standards and SOPs, including inspecting staff for correct, clean, complete uniform, clean polished shoes, and general appearance standards. Supervise service of guests, being watchful of signals from guests in need of service. Assist manager to establish and monitor side-work duty completion. Maintain bank to SOP, keep it balanced and secure at all times. Read daily communication sheets from previous shift and prepare one for the following shift. Check for all personnel call offs and check floor plan for coverage. Ensure servers, runners and bartenders are on the floor at all times and checking on observing their guests unless approved to leave the area. Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up. Communicate daily with restaurant manager with regard to special events, house counts, etc. Assist restaurant managers in conducting menu classes and taste panels. Qualifications Education/Formal Training High school education or equivalent. Experience Experience required by position is from one to two full years of employment in a related position with this company or other organization(s). Knowledge/Skills Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management. Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies. Excellent comprehension for assisting with guest and associate matters. Interpreting instructions from superiors. Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, and schedules. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 -40 lbs. Bending -Bend to pick up dropped items as needed. Bend to assist in serving food or getting supplies. No kneeling required. Mobility -95% of shift covering all areas of outlets supervising. Continuous standing to assist at hostess station -minimal stationary standing. Climbing stairs -varies by location. No driving required. Environment Inside 95% of work day. Temperatures can exceed 100 degrees if working at location with outside dining/bar and when assisting in kitchen Benefits Many of the benefits begin the first of the month following or coinciding with date of hire. Benefits consist of the following: - Two (2) medical plan options - Dental - Vision - Life Insurance - Accidental Death & Dismemberment (AD&D) - Short Term Disability (STD) - Long Term Disability (LTD) - Critical Illness - Vacation - Ten (10) Holidays - Adoption Assistance - Educational Assistance - Hotel Room and Restaurant Discounts - 401(k) with a company match (after 60 days) Salary USD $20.00 - USD $22.00 /Hr.
    $22 hourly Auto-Apply 1d ago

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