Work From Home Concord, MA jobs

A leading technology-focused corporate practice is seeking a Corporate Associate (1-4 years) to join its Boston team. This role offers top-tier exposure to emerging companies, venture financings, and growth transactions in one of the country's most dynamic innovation markets. Why This Role Stands Out Work with cutting-edge clients - early-stage founders, venture-backed companies, boards, and top-tier venture funds across tech, life sciences, and fast-growth industries. Broad transactional exposure - support seed, Series A-D and growth financings, M&A transactions, and private equity-backed deals, depending on your experience. High responsibility early - smaller, highly collaborative deal teams ensure hands-on drafting, negotiations, and strategy work rather than siloed task execution. Direct access to decision-makers - daily interaction with CEOs, boards, and general partners, building real client relationships early in your career. Elite training + AmLaw-level platform - work alongside industry-leading corporate and emerging-growth attorneys with structured mentorship and career development. Career acceleration - exposure to sophisticated work earlier than most Big Law corporate groups, with a transparent advancement pathway. Top compensation - $260,000 base salary, plus bonus and full Big Law benefits. What Your Day-to-Day Looks Like Draft and negotiate a wide range of venture financing documents, including SAFEs, convertible notes, preferred stock financings, investor rights agreements, and cap table analyses. Support private company M&A transactions from LOI through closing-drafting ancillary agreements, managing diligence, and supporting negotiations. Advise founders and executive teams on corporate governance, equity structuring, regulatory considerations, and operational legal strategy. Collaborate with partners and clients on strategic planning, growth milestones, and long-term scaling support for high-growth companies. Provide counsel to venture funds and institutional investors on investor-side rounds, growth equity, and portfolio support. Engage with clients frequently through calls, board meetings, and real-time deal strategy discussions, cultivating relationships and business-minded judgment. Work closely with cross-functional teams across tax, employment, IP, and fund formation as needed for integrated client support. To discuss the role confidentially, book a call directly here: ************************************************************************************

Pri-Med is looking for a Client Services & Sales Specialist to join our team! In this role, you'll manage the entire project lifecycle for our Pri-Med Academy online education product. From lead generation and onboarding to implementation and post-program reporting, you'll play a key role in ensuring client success and supporting sales initiatives. This role will involve establishing connections with clients, handling multiple projects concurrently, and working collaboratively in a dynamic, team-based setting. This is an exciting opportunity to be part of a new product launch, with continued growth, opportunity, and challenges. We're looking for someone who thrives in a fast-paced, collaborative environment and brings a meticulous approach to project management. Client Services Responsibilities: Lead onboarding meetings and communications with new clients to understand Pri-Med Academy's offerings including content available and overall learning management system (LMS) Be the go-to expert for our learning management system Build and maintain strong, long-lasting client relationships through proactive communication and regular check-ins Respond to client inquiries, concerns, and requests promptly and professionally Coordinate with Clinical and Accreditation teams to stay up to date on content availability and expiration Become the project matter expert on product offerings and specs Act as the bridge between clients and internal teams, ensuring effective communication and alignment on client objectives Manage client onboarding process for new accounts and ensure seamless client experience Sales Support Responsibilities: Assist the sales team in identifying and researching potential prospects through research and company tools/analytics Monitor client satisfaction and identify upselling and cross-selling opportunities within existing client base Contribute to the development of sales materials by integrating customer feedback and insights gathered through voice-of-the-customer initiatives Additional Responsibilities: Own the content library for Pri-Med Academy Collaborate with Digital team to ensure content edits have been executed Success Metrics: High client retention and satisfaction scores. Growth in upsell and cross-sell revenue. Timely and effective responses to client inquiries. Requirements: Bachelor's degree with two to three years of project management experience Self-motivated with strong initiative and accountability Resilient and persistent in face of rejection or challenges Detail-oriented with strong analytical and problem-solving skills Ability to work independently while contributing to team goals Professional demeanor with high emotional intelligence Adaptable and comfortable in fast-paced environment Willingness to travel domestically 2-5 times annually; some weekend travel required Pri-Med Perks: We promote work/life balance by offering flexible work schedules, Summer Fridays, Winter Vacation, and paid parental leave. Boston-based applicants: Flexible work-from-home schedule, with in-person office days on Tuesdays and Thursdays. Health Benefits: medical, dental & vision, plus a wellness program, which allows employees to earn up to $1,100 per calendar year to help offset the cost of health insurance. 401k with generous company match. Student loan debt contributions. Flexible spending accounts, commuter benefits, pet insurance, disability & life insurance. We give back by hosting donation drives and providing volunteer opportunities for our employees. Diversity is a priority for us. We provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, national origin, age, disability, sexual identity, or gender expression.

Job Description - ADC Business Development Role General: Porton Pharma Solutions Ltd. a leading pharmaceutical CDMO company that provides global pharmaceutical companies with innovative, reliable, and end-to-end process R&D and manufacturing services across small molecule & new modality APIs, dosage forms, and biologics. This BD role is responsible for driving business breakthroughs in the U.S. ADC market through proactive client engagement and strategic business development. The key focus includes building and expanding ADC client relationships, influencing key decision-makers, identifying client needs and market opportunities, and gathering competitive intelligence. This role will also lead contract negotiations and deal execution to secure new business and support the company's growth strategy in the ADC field. Position Profile: Position Title/Grade: From Sr. Manager to Associate Director level Position Type: Individual Contributor Work Location: Remote work, living in the greater Boston area is preferred Direct Supervisor: Executive Director, lead of New Modality BD Team Key Responsibilities: Develop and Strengthen ADC Client Relationships in the U.S. Actively develop and expand relationships with ADC clients in the U.S. by deeply understanding their business needs, technical challenges, and strategic priorities. Provide tailored solutions that address client pain points and create long-term value, enhancing trust and partnership. Regularly meet with clients through face to face visits, business presentations, and participation in industry events to build new relationships from the ground up (0-1 stage). Identify key decision makers within target organizations and establish strong, influential connections. Build a strategic client network to support sustainable growth in the ADC business. Drive Client Engagement and Influence Key Stakeholders Proactively engage with both existing and potential ADC clients to increase awareness of the company's capabilities and services. Conduct in-depth business and technical discussions to better understand clients' priorities and influence their decision-making processes. Effectively position the company's technical strengths, project track record, and service advantages to enhance its competitiveness in the U.S. ADC market. Strengthen strategic relationships with decision-makers, influencers, and other stakeholders critical to business development. Identify Market Opportunities and Customer Needs Continuously collect, analyze, and track client feedback to identify their evolving business needs and market opportunities. Monitor ADC industry trends, technology advancements, and regulatory developments to anticipate changes in client demands. Maintain close communication with internal cross-functional teams-including R&D, manufacturing, quality, and project management-to ensure timely alignment with customer requirements. Collaborate with CC3 (TS/PL, PMM) and New Modality R&D and manufacturing teams to align on customer needs and project delivery. Support the development of commercial strategies based on real-time market and customer intelligence. Gather and Analyze Competitive Intelligence Regularly monitor competitors' public information, including market activities, product launches, strategic announcements, and financial disclosures. Utilize professional market research institutions, industry databases, and analytical tools to assess competitors' market share, pricing trends, customer perception, and business strategies. Provide detailed, actionable intelligence to support internal decision-making, commercial positioning, and competitive strategy development. Identify gaps and opportunities to strengthen the company's competitive advantage in the U.S. ADC market. Lead Contract Negotiations and Drive Business Breakthroughs Take full responsibility for leading commercial discussions, contract negotiations, and deal execution with U.S. ADC clients. Clearly articulate the company's technical advantages, operational capabilities, and successful project cases to enhance client confidence and close deals. Work with internal teams to create flexible commercial policies, such as pricing optimization, service upgrades, or partnership models, to meet client needs and increase win rates. Achieve breakthrough growth in the U.S. ADC business by securing new projects and expanding the company's market presence. Contribute to the company's overall commercial goals by meeting or exceeding revenue and growth targets. Qualifications: A Master or Ph.D. degree in Biology, Pharmacy, or other related life science areas is required. Minimum of 1-2 years of hands on business development experience in the CDMO industry with a focus on ADC services. Existing ADC client resources or prior involvement in strategic partnership building is required. Demonstrated ability to identify and engage ADC clients, maintain strong business relationships, and successfully drive deal closures. Solid knowledge of ADC-related scientific and technical principles, applicable regulatory and legal requirements, and commercial and marketing practices. Familiarity with the ADC development process, including early-stage development, clinical manufacturing, and commercial considerations. Familiarity with the ADC development process, including early-stage development, clinical manufacturing, and commercial considerations. Relevant experience in antibody CRO BD or pharmacology BD will also be considered. No formal management experience required, but the ability to operate independently and influence internal and external stakeholders is expected. Bilingual proficiency in English and Chinese is required to support cross-border client communications and business activities. Core Competencies: Strong interpersonal skills and approachability: able to build and maintain positive relationships with clients and colleagues. Proactive and results-oriented mindset: self-driven, goal-focused, and able to take initiative. High resilience under pressure: adaptable, persistent, and able to perform effectively in a fast-paced and challenging environment. Strong learning and analytical abilities: quick to understand new concepts, with solid skills in synthesis, problem-solving, and critical thinking.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties: Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements: Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits: Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Considering only local candidate! In person interview is mandatory Must be located within commutable distance from downtown Boston, MA No C/C No third party vendors Senior Frontend Java Developer (Hybrid - Boston, MA) Location: Boston, MA downtown Duration: ongoing contract Interview Process: 2-3 rounds (Zoom + onsite) About the Role We are seeking a Senior Frontend Java Developer with deep expertise in Angular, TypeScript, and modern frontend engineering. This role focuses on enhancing and optimizing a high-visibility user interface, working closely with product and IT teams to deliver intuitive, data-driven, and scalable UI solutions. Responsibilities Collaborate with product management and IT teams to maintain and improve the home user interface. Continuously evaluate and enhance user experience using analytics, best practices, and behavioral insights. Design, conduct, and analyze UI tests, including usability and A/B testing, to validate proposed changes. Implement UI enhancements based on user testing, analytics, and business requirements. Develop clean, scalable, and maintainable frontend code with strong attention to performance and security. Qualifications 5-7+ years overall frontend development experience using Angular, TypeScript, JavaScript. 5+ years with AngularJS and 2+ years specifically with Angular 8+. 7+ years building complex front-end applications (JavaScript/HTML5/CSS3/jQuery). Strong experience with Spring, Spring MVC, Spring Boot. Hands-on experience with SVN, CI/CD pipelines, and modern DevOps practices. Experience with NoSQL (MongoDB) and building Spring RESTful Web Services. Familiarity with AWS: ECS, EKS, S3, Lambda, SQS/SNS; Jenkins pipeline setup (certification is a plus). Exposure to A/B testing tools and comfort analyzing Google Analytics data. Background in developing modern, creative, and interactive UI components. Ability to build cross-browser and cross-platform solutions. Solid understanding of performance, scalability, maintainability, and security principles. Strong communication skills with the ability to multitask and deliver with precision. Education Bachelor's degree in Computer Science, Engineering, or related field.

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A cultural institution in Boston is seeking a Corporate Relations Officer to manage corporate memberships and sponsorships. The role involves building relationships with potential funders, creating marketing proposals, and ensuring proper donor acknowledgment. Candidates should have a Bachelor's degree and 3-5 years of relevant experience. The position is full-time with a salary range of $65,000 - $75,000 annually. A hybrid work model is offered, requiring Massachusetts residency amidst commuting distance. #J-18808-Ljbffr

Earn up to $16 USD/hourly and work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for. Evaluate AI outputs by reviewing and ranking responses from large language models. Contribute across projects depending on your specific skillset and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Have Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Pay & Logistics Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.

Data Axle is a leader in data solutions that drive meaningful connections between companies and people. We harness data, AI, and technology to create authentic, personalized experiences to improve our clients' business performance. Recognized for delivering innovative B2B and B2C solutions and exceptional service for more than five decades, our global team is dedicated to helping businesses and nonprofits of all sizes thrive. We are currently seeking an Executive Assistant/Office Manager. This position is responsible for performing high-level administrative, secretarial, and general office work to assist and support senior executives. This position also coordinates and manages small projects as needed for the group, including day-to-day support of the Boston office and its on-site operations. This position follows a hybrid schedule, combining remote work from home with regular on-site presence at Data Axle's Boston office. Responsibilities: Provide support on essential administrative duties, including arranging appointments, travel, meetings, and conference calls. Provide phone, mail, and email coverage as necessary, using discretion. Draft responses or replies when necessary. Assist with the development of presentations, letters, and other materials. Coordinate daily workflow to ensure that deadlines are being met. Design and type general correspondence, memoranda, charts, tables, and graphs. Support Boston office operations, including daily office maintenance tasks such as overseeing mail, ordering and stocking supplies, managing office equipment, and ensuring the workspace is organized and functioning smoothly. Coordinate on-site logistics for office visitors, candidate interviews, client meetings, and internal team meetings. Serve as the primary point of contact for guest arrivals and room preparation. Assist with client-facing communication and provide on-site support to ensure a professional environment for meetings and presentations. Proofread copy for spelling, grammar, and layout, making appropriate changes. Coordinate off-site division and department meetings. Arrange use of conference rooms or outside facilities. Create and maintain division or department organizational charts. Maintain project files. Handle and maintain confidential and non-routine information. Continually research and implement best practices for administrative protocols. Provide proactive communications to all associates and management pertaining to deadlines, announcement, and potential issues. Monitor and communicate the progress of overall assignments and make adjustments when deviations in plan occur. Provide administrative support to all individuals within the facility, working with them to meet their objectives and complete their requests. May work on various special projects involving budgets or preparations for senior management meetings. May provide guidance to department managers on policies and procedures. Perform other miscellaneous duties as assigned by management. Knowledge, Skill, and Abilities: Strong knowledge of PC software with strong skills in Word, grammar, and professional business communications. Ability to communicate with individuals at all levels in the Company and with various business contacts outside of the Company in an articulate, professional manner. Proactive problem-solving skills. Ability to function in a team environment or independently with strong interpersonal and technical skills. Ability to display self-initiative and assertiveness, and work without supervision on highly complex projects. Ability to prioritize and handle multiple tasks with attention to detail and excellent follow-up skills. Ability to make decisions in sensitive and sometimes critical areas and communicate decisions to appropriate individuals. Ability to handle classified and highly confidential information in a professional manner. Education, Experience, and Certification: Bachelor's degree or equivalent is preferred. 10+ years experience supporting C Suite Executives. Customer service experience is preferred. Where required, Data Axle will provide the compensation range for this role upon request. Please contact us or email us at *********************** to receive compensation and benefits information for this role. Please include the job title and/or job ID of the role you are interested in. Affirmative Action/EEO Statement: At Data Axle, we are committed to attracting, retaining, and engaging employees from all walks of life. Diversity is an important part of our values and business operations. We are dedicated to creating an inclusive environment that promotes professional development for everyone. As part of that commitment, Data Axle does not discriminate on the basis of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran and or Vietnam Era or any other characteristic protected by federal, state, or local law. All qualified applicants will receive consideration for employment. In addition, Data Axle will provide reasonable accommodation for otherwise qualified disabled individuals.

Title: Senior ETL/SSIS Developer Rate - will convert at a salary of 110K Start - asap! Required: SSIS ETL Developer Strong SQL Healthcare Day to day: This team has a back log of work so this is an incremental role Responsible for using SSIS to load data or extract data from their on prem SQL Server data warehouse Designing SSIS packages, making modifications, support from a break fix standpoint, investigating data quality issues. Largest use cases revolve around Clinical Data in Clarity They do a storage snap shot every day of clarify data into the data warehouse

Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation's leading brands. We're hiring a Supply Chain Director for a premium kitchen appliance manufacturer. This is a full-time hybrid opportunity based in Boston, MA, with 25% international travel and the option to work remotely. In this role, you'll join the Operations team to manage global logistics, inventory, and manufacturing. You'll lead strategic initiatives across purchasing, forecasting, and distribution, ensuring supply chain efficiency and cost-effectiveness. Supply Chain Director Responsibilities: Oversee international purchasing activities, focusing on cost analysis and supplier negotiations to ensure quality and affordability. Manage global logistics, optimizing freight consolidation, transit times, and cost efficiency using data-driven approaches. Develop and maintain demand forecasting processes, integrating market trends and promotional activities for inventory planning. Lead inventory management strategies, including safety stock calculations and proactive lifecycle management to prevent stock issues. Supervise and mentor supply chain and logistics staff, fostering collaboration and operational improvements across teams. Supply Chain Director Qualifications: Bachelor's degree in Operations, Supply Chain Management, Business Administration, or related field. 10+ years of leadership experience in operations or supply chain roles with a strong analytical focus. Proven expertise in demand planning, forecasting, and inventory optimization. Hands-on experience with international sourcing, freight forwarding, and customs compliance, especially China-to-US logistics. Demonstrated success working with 3PL partners and operating within Amazon FBA / third-party seller supply chains. Perks & Benefits: Medical, Dental, and Vision Insurance. Life Insurance. 401(k) Program. Commuter Benefit. eLearning & Ongoing Training. Education Reimbursement. The application deadline for this role is 12/30/2025.

Daice Labs, founded by MIT CSAIL scientists, specializes in developing innovative hybrid AI systems that integrate large language models (LLMs), deep learning (DL), symbolic reasoning, and bio-inspired designs. With the goal of overcoming the limitations of current AI systems, Daice Labs builds adaptive frameworks capable of continuous learning, generalization, and decision-making. The organization operates through two primary focus areas: a Product Lab, creating platforms for human teams-AI collaboration on complex projects, and an AI Research Lab, exploring natural intelligence principles to design effective and adaptable AI. Role Description This is a full-time remote position for a Research Intern at Daice Labs. The Research Intern will contribute to the investigation and development of novel hybrid AI architectures inspired by principles of natural intelligence. Responsibilities include assisting in research on topics such as bio-inspired system design, perturbation-aware learning, rule-guided frameworks, and AI generalization. The candidate will support the synthesis of new models, analyze complex datasets, and contribute to publications and presentations on research findings. Qualifications Strong foundations in Machine Learning, AI, and computational theories Familiarity with symbolic reasoning, reinforcement learning, or deep learning frameworks Analytical skills with strong aptitude in data analysis and algorithm development Proficiency in programming languages such as Python or relevant technical tools Interest in bio-inspired design, natural intelligence, or system-level AI research Excellent problem-solving abilities and the capacity for independent and collaborative work Current enrollment in or completion of a degree program in a relevant scientific or technical field (e.g., Computer Science, AI, Mathematics, or similar) Strong communication skills to effectively present technical concepts and findings

A state regulatory agency is seeking an Associate General Counsel to provide legal advice and strategy on regulatory matters related to casino gaming, sports wagering, and horse racing. The role requires a Juris Doctor Degree, a license to practice in Massachusetts, and a minimum of 4 years of relevant experience. Responsibilities include drafting regulations, advising the Commission, and representing it in hearings. The position offers a salary range of 74,818.17 - 109,718.05 yearly and potential hybrid work options. #J-18808-Ljbffr

Urgent need for onsite talent to join our data integration group in Massachusetts - Relocation or hybrid work schedule in Mass is highly preferred but will consider fully remote but only for exceptional candidates. GC or US citizens only please! We are looking to add talented informatica (IDMC) data integration engineers to our high-performing team to augment our collective efforts on a high visibility team Qualifications The ideal candidate should have strong hands-on experience with Informatica Cloud (IDMC), including data integration, application integration, and API development, with additional exposure to AWS services and Redshift 5+ years of experience with Informatica Cloud / IDMC Strong understanding of ETL/ELT processes and data pipeline development Responsibilities Design, develop, and deploy robust data integration solutions using Informatica IDMC Work on data mapping, transformation, and workflow creation for cloud-based and on-premise systems Develop and manage ETL/ELT processes involving AWS Redshift, S3, and other AWS native services Collaborate with business and technical teams to understand data requirements and deliver scalable solutions Ensure best practices in performance tuning, error handling, and data security Support existing IDMC environments and provide enhancements as per project needs #ZR

Senior Tech Support Engineer Schedule: Hybrid Onsite 3 days per week Employment Type: Full Time We are building a next-level support team and looking for a Sr. Tech Support Engineer who can deliver fast, polished, solutions-driven support to high-visibility users across the business. This is not a traditional ticket-taker role. You will be the first line of defense and the person who actually solves problems instead of forwarding them to someone else. If you enjoy being the hero who jumps in, takes ownership, and resolves issues end to end, you'll fit in well here. What You'll Do High Touch User Support Deliver white-glove support for executives, analysts, and business users. Handle urgent issues with professionalism, urgency, and clear communication. Build strong relationships built on trust, empathy, and reliable problem solving. Hands-On Technical Troubleshooting Diagnose and resolve issues across Windows, mac OS, Office 365, Teams, Zoom, Slack, and mobile devices. Resolve identity and access challenges including password resets, MFA issues, provisioning, and permissions. Troubleshoot desktop, network, and application issues without relying on engineering teams for routine fixes. Conference Room and AV Support Support conference room technologies, hybrid meetings, webinars, and video collaboration platforms. Maintain room readiness and resolve AV issues quickly for smooth internal and external meetings. Onsite, Remote, and On-Call Support Work onsite in Waltham three days a week. Provide remote support for traveling or work-from-home users. Fulfill same-day onsite needs when a problem requires hands-on troubleshooting. Participate in a 24/7/365 on-call rotation. Collaboration and Continuous Improvement Partner with cloud, network, and security teams to address complex issues. Help “shift left” by taking on issues traditionally owned by engineering groups. Identify opportunities to improve support processes and elevate the user experience. What You Need to Bring Technical Skills You do not need experience with every tool in the environment, but you must have the depth to tackle real problems independently. Key knowledge areas include: Microsoft Entra / Azure identity tools Networking fundamentals and traffic tools such as Zscaler Windows and mac OS Office 365 iOS and mobile device management basics Teams, Zoom, Webex, and other collaboration platforms Core Competencies Strong customer empathy and professional presence when supporting high-visibility users Excellent communication skills that make people feel supported and understood Ability to take ownership and resolve issues without passing them off Comfort troubleshooting unfamiliar problems and navigating ambiguity Strong judgment, attention to detail, and a solutions-first mindset Experience 7 to 10 years in technical support, desktop support, or similar hybrid support roles Experience in fast-paced, high-expectation environments Certifications like CompTIA A+, Microsoft Modern Desktop, or ACSP are helpful but not required Why This Role Matters This team is transforming technology support into a proactive, high-skill function that delivers an exceptional experience for business users. You will be a key part of that shift, solving problems at the point of impact and raising the standard for how support is delivered across the organization.

This is a contract-based employment opportunity. The Executive Office of Housing and Livable Communities (EOHLC) was established in 2023. Its creation reflected the Commonwealth's focus on housing, elevating the organization from a division (DHCD) to an executive office reporting directly to the Governor. EOHLC works to create more homes and lower housing costs for Massachusetts residents. We administer programs focused on housing production, housing affordability, fairness and equity in housing opportunity, emergency and transitional housing and financial supports, and home energy affordability, among other areas. Are you interested in helping people in Massachusetts find and secure affordable housing? The Executive Office of Housing and Livable Communities (EOHLC) is hiring a Senior Service Designer - Housing to reimagine the affordable housing experience. You'll start by collaborating on the design of a centralized application experience that streamlines how people learn about, apply for, and gain access to private affordable housing. In addition to improving the front-end applicant experience, you will also shape the back-end experience for property managers, municipalities and housing search workers/advocates. We need a systems thinker who thrives on understanding people and delivering complex services and holistic experiences. This position is a full-time contract opportunity. The primary work location for this role will be at 100 Cambridge Street, Boston, MA 02114. The work schedule for this position is Monday through Friday, 9:00AM to 5:00PM EST. This position follows a hybrid schedule, typically requiring an average of two days per week in the office, with the flexibility to balance on-site and remote work as needed. Duties and Responsibilities: Define and concept test an Affordable Housing Application experience in partnership with the team's Experience Design and Research Lead. Engage constituents and service providers to understand their needs, map their experiences, and co-design digital and non-digital solutions. Create compelling and effective service design artifacts to drive shared understanding and action (for example: ux wireframes, future state concepts, journey maps, service blueprints, prototypes, frameworks etc.) Guide vendor development teams and ensure outputs respond to constituent needs navigating, applying, and securing privately owned affordable apartments and homes. Partner with agency stakeholders to understand policies, technology systems, business needs, and other constraints when optimizing service delivery. Drive impact within a complex ecosystem that builds on existing discovery work. The team recently finished discovery work to understanding user needs. You'll help the team extend these learnings, create a people-centered roadmap, and help move the team from vision to implementation. Help us grow our service design practice by working with peers to shape state-wide service patterns, best practices, and integrated solutions. Act as a change agent within Housing and Livable Communities by advocating for iterative people-centered design and research. Preferred Knowledge, Skills, and Abilities: 5-7 years of professional experience in service design 3+ years of experience working on government services or similarly complex public service orientated spaces Enthusiasm for solving problems facing public-sector agencies and promoting access to public services using modern technology, design, and research practices Demonstrated flexibility and patience in navigating highly regulated environments and complex stakeholder dynamics Deep expertise in service design, experience research, and experience/design strategy Comfortable facilitating co-design sessions, stakeholder workshops, and generative meetings Strong system thinking skills Outstanding verbal, written, and visual communication and storytelling skills The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

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Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties: Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements: Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits: Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

DPR Construction is seeking a detail-oriented and systems-minded Knowledge Management Systems & Governance Specialist to build and sustain the infrastructure that makes DPR's knowledge easy to manage, find, and trust. This role will focus on the administration, governance, and scalability of DPR's enterprise knowledge systems. The ideal candidate thrives at the intersection of process, technology, and business enablement, with a passion for creating systems and standards that enhance knowledge sharing and improve the employee experience. This position will partner with product managers, content leads, and technical peers to ensure our knowledge systems are reliable, consistent, and measurable - laying the foundation for how DPR captures, organizes, and delivers knowledge to project teams and business leaders. Responsibilities System Administration & Health * Manage the day-to-day health of DPR's enterprise knowledge systems, including permissions, site configuration, and user support. * Collaborate with technical SharePoint team on configuration decisions, ensuring platforms remain stable, scalable, and aligned with business needs. * Provide onboarding, training, and troubleshooting support for content contributors and stakeholders. * Monitor system performance and proactively identify opportunities to streamline administration and improve usability. Governance & Lifecycle Management: * Design and implement governance processes for knowledge content, including creation, review, versioning, and archiving. * Establish and maintain standards for content formatting, organization, and contributor practices. * Partner with content owners to ensure content remains fresh, accurate, and aligned with best practices. * Promote adoption of platform and content standards by evaluating how employees interact with content and optimizing usability. Metadata & Data Model Design * Develop and maintain metadata models, taxonomies, and tagging frameworks that improve search, personalization, and integration. * Ensure data integrity and consistency across multiple knowledge products and systems. * Collaborate with product and technical teams to align metadata design with future integrations and AI tools. * Own the design, implementation, and maintenance of integrations between Microsoft 365, SharePoint, and other enterprise systems, with a deep understanding of key touchpoints and downstream impacts to ensure seamless data flow, improved efficiency, and a connected user experience. Measurement & Reporting: * Define and maintain dashboards and reporting tools that track content usage, system health, and adoption. * Analyze system usage patterns to uncover gaps, identify opportunities, and drive improvements in content, employee engagement, and business strategy. * Provide regular reporting to leadership to demonstrate the value of knowledge systems. Support for Knowledge Sharing & Continuous Improvement * Collaborate with product managers and content leads to identify gaps in DPR-wide knowledge and help develop solutions. * Benchmark DPR's intranet and knowledge systems against industry best practices and emerging technologies. * Participate in knowledge-sharing events and initiatives that promote adoption of DPR's knowledge resources. * Stay current on Microsoft 365 and SharePoint advancements, assessing new features and updates to identify opportunities for implementation and improved user experience. Qualifications * Bachelor's degree in Information Systems, Knowledge Management, Business Administration, Construction Management, or related field. * 5+ years of experience in a role focused on knowledge management, intranet governance, information systems, or related discipline. * Demonstrated experience managing permissions, content governance, or administration in enterprise platforms (SharePoint strongly preferred). * Proven ability to design and implement content lifecycle processes (review cycles, archiving, versioning). * Familiarity with metadata, taxonomy, and data structures that support search and personalization. * Experience creating or maintaining dashboards and usage reporting to track adoption and performance. * Strong business acumen with the ability to translate user needs into scalable governance processes. * Prior exposure to construction industry knowledge, terminology, or project workflows strongly preferred. * Location Preference: San Diego, Boston, Austin, Reston. Skills & Attributes * Communication & Collaboration: Ability to communicate clearly, build consensus, and work across organizational boundaries. * Analytical Thinking & Judgment: Skilled at diagnosing issues, gathering input, and making timely decisions that balance analysis with action. * Process-Oriented & Organized: Capable of documenting, standardizing, and improving business processes and workflows. * Drive for Results: Proactive, resourceful, and committed to following through. * Creative Problem-Solving: Able to generate and test solutions that improve usability and value. * Ever Forward Mindset: Open to new ideas, applies lessons learned, and builds partnerships for learning and sharing. * Technical Aptitude: Comfortable working with system configuration, permissions, and metadata; able to collaborate effectively with IT and technical teams. Work Conditions * Prolonged periods of sitting and/or standing at a computer screen. * Must be able to sit or stand for long periods of time. * Must be able to lift 15 pounds at times. * Occasional domestic travel, via airplane, will be required for meetings. This is a hybrid role with most time being spent working from home. Attendance at important meetings and events at the local DPR office is required. Attention Applicants: In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Salary is just one component of DPR's total compensation package. DC & MA Pay Range:$91,536-$156,918. San Diego Pay Range:$83,908-$143,842 DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world. Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together-by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek. Explore our open opportunities at ********************