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ConcordRENTS jobs in Daytona Beach, FL - 27 jobs

  • Leasing Professional

    Concordrents 4.2company rating

    Concordrents job in Daytona Beach, FL

    ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members. Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members. Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually. Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents. ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work. This position is right for you, if you wish to contribute to the success of the community by achieving leasing, marketing and administrative objectives. This includes building rapport with future and current residents to ensure desired occupancy and retention levels. Monitor community support systems to ensure communication between the community and support areas is maintained so that each area is able to achieve their goals. Pay for this position is commensurate with experience of candidate. ESSENTIAL FUNCTIONS: Perform daily tasks essential to leasing an apartment home, which includes: Prepare the property for business by completing Morning Merchandising, which includes walking the property and making adjustments or reporting items that are in need of attention. Ensure apartments to be toured, clubhouse, common areas, and amenities are clean and provide a welcoming environment. Respond timely to prospective resident inquiries. Encourage prospective residents to schedule tour appointments at the community as an opportunity to further review the benefits of residency, showcase floorplans, tour amenities, and share other community features. Determine needs of prospective residents and share how the community is able to fulfill them. Explain the value of available lease options such as bundle packages and encourage enrollment. Discuss application qualifications, move-in cost, current promotions and specials, and monthly rental amount based upon desired optional features. Create urgency and make every effort to secure an application from each interested prospective resident. Initiate timely follow-up with prospective residents who do not immediately apply. Maintain thorough product knowledge of your community and surrounding communities. Regularly shop competing communities to be prepared when prospective residents cite them for comparison. Represent the organization to residents, prospective residents, and the community, and practice exceptional customer service. Ensure that residents' concerns are resolved with courtesy, urgency, quality, and service consistent with policy and performance expectations. Initiate outreach marketing to local businesses and foster effective business relationships. Support the Café Application and Recertification teams by ensuring prospective residents and residents timely submit requested documents and information to the corresponding Café specialist. Notify future residents of application approval, collect deposit balance and assign to available unit or unit type. Inspect apartment homes prior to resident move-in to ensure adherence to Concord standards and report any items that in need of attention. Ensure proper execution of leases and related documents by working with the Centralized Analytics Team and the new or renewing resident. This includes ensuring all necessary information, resident documents and monies are collected. Make every effort to encourage residents to renew. For residents that decide to move out, ensure the necessary documentation is received and uploaded to the resident's online file, schedule necessary inspections and treatments in accordance with company policies, communicate related information to the resident, such as final rental payment, possible fines or fees if applicable, and move out procedures. Address resident-related damages and policy violations so that proper communications occur with residents and that applicable fines and damage fees are collected. Assist in implementing and execute resident activities including after-school program, resident retention events, training programs, and required resident service functions. Complete required inspections and other administrative work for the community as directed. Qualifications Knowledge and Experience General knowledge of business. High School Diploma or equivalent required. Strong customer service, verbal and written communication skills are required. Demonstrated customer service or sales experience. Property management leasing experience is preferred. Demonstrated problem resolution work experience. Ability to speak, read and write English for safety and productivity reasons.
    $23k-30k yearly est. 8d ago
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  • Community Director-Floater

    Concord Management, Ltd. 4.2company rating

    Concord Management, Ltd. job in Daytona Beach, FL

    ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members. Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members. Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually. Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents. ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work. As the leader of the community, this individual is responsible for developing a successful team that provides exceptional customer service to our future and current residents. The position requires travel and work at communities as requested within specific regional portfolios. This position is right for you if you have the desire to achieve the goals of the community by managing the administrative operations, as well as ensuring the condition of amenities and apartment homes meet Concord's high standards. This candidate must have the ability to identify and execute marketing strategies to achieve occupancy and financial objectives. Must have extensive knowledge of landscape and agronomic requirements to ensure the community's curb appeal is maintained at an exceptional level. Candidates will have experience with rent collections and analyzing reports critical to property operations. Must have the desire and ability to address residents customer service needs through clear, decisive and caring communication. Have the ability to work independently with a sense of urgency and are solutions oriented. This individual must have the aptitude to become proficient with industry leading technology in order to efficiently handle community demands. Qualified candidates must have demonstrated organizational skills in order to prioritize daily schedules. The position requires travel and work at communities as requested within specific regional portfolios. Pay for this position is commensurate with experience of candidate. ESSENTIAL FUNCTIONS: Demonstrates a willingness to learn and excel towards mastery of job responsibilities as well as demonstrate initiative by taking on challenging assignments. Responsible for all aspects of leasing and marketing to prospective residents. Interviews, recommends hire, and trains administrative, leasing, and maintenance staff. Delegates, defines, schedules, and assigns. Monitors work quality and assists to resolve operating problems. Counsels and coaches employees, establishes standards of performance and appraise performance. Provides technical, managerial, and performance guidance. Interprets company rules and regulations, and clarifies policy, maintains discipline, handles employee grievances, and maintains harmonious employee relations. Establishes and communicates marketing, leasing, maintenance, and program goals and develops strategies for team accomplishment of property business plan. Develops financial budgets and forecasts relating to revenues and operating expenses and sets occupancy goals based on historical records and competitive markets. Recommends capital improvements to achieve asset value goals and market share. Ensures that property maintains consistently appealing appearance. Routinely walks the property and determines and communicates elements that require attention to meet expected safety, security, and aesthetic standards. Monitors maintenance activity to ensure that units are ready for occupancy in keeping with schedules and inventory requirements. Plans and implements maintenance programs through subordinate supervision to maintain the value of property assets and to ensure the safety and security of residents and staff. Manages financial and administrative operations in keeping with budget limits and policy requirements. Collects and accounts for rent payments, enters transactions and tracks financials through computer system. Implements strategies to minimize past due accounts and manages collections in keeping with policy. Ensures that ancillary income audits are complete and accurate, reviews results and ensures that revenue generation is consistent with service provided. Identifies local contractors, establishes service requirements, negotiates contracts and monitors results. Reviews, codes, and authorizes payment of invoices for local operating expenses and maintain compliance with defined budget levels. Ensures that financial records are accurate and current. Review periodic budget results and report on variances. Manages marketing and leasing activities, establishes and communicates objectives, and initiates measures to ensure achievement of budgeted occupancy expectations. Determines and authorizes modifications in incentives as required to maximize revenue and meet occupancy and financial goals. Represents the organization to residents, prospective residents, staff, and the community. Develops, communicates, executes, and engages staff in resident services, programs, and activities consistent with financing provisions, to enhance the value of the product for residents, and to increase retention and occupancy. Ensures that residents' concerns and service requirements are resolved to with urgency, quality, and service consistent with policy and performance expectation. Monitors and controls adherence to leasing, certification and recertification policies and procedures to ensure compliance with tax credit and/or financing requirements for specific property. Ensures that records and files are complete, accurate, documented, and properly retained. Prepares and submits any range of required notifications and reports to residents, Community Support Center, and regulatory agencies in keeping with requirements. Responds to audit points and implements measures to correct discrepancies as required. Knowledge and Experience * Thorough knowledge of a specialized or technical field, such as business administration, real estate, finance, tax credit leasing requirements, and property management. * Broad specialized training equivalent to two years of college. * Over five and up to seven years of experience in the property management field with property leasing and resident services experience required. * History of work experience in problem resolution. * Exceptional customer service work history. * Ability to speak, read and write English for safety and productivity reasons.
    $25k-36k yearly est. 19d ago
  • Operations Internship

    Bell Partners 4.2company rating

    Sanford, FL job

    Join Bell Partners and be a difference maker. At Bell Partners, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates. We proudly serve our community of 85,000+ homes across 13 states and the District of Columbia. As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in producing outstanding results and fostering a work environment that allows everyone to contribute to their fullest potential. We rise above industry standards when every associate embraces their unique role and seizes the opportunity to make an impact. Bell Partners has big goals, just like you do. The only way we realize those aspirations and grow is to step out of our collective comfort zone, take risks, try new approached and learn from each other along the way. We hope you will do just that during your internship. It's pretty simple. We are highly focused specialist in a world with many competitors vying for our customers. We rise above when every Bell Associate embraces their unique role and seizes the opportunity to make an impact and rally around our purpose of creating communities our residents are proud to call home. Have fun, be part of a caring team all while you get hands-on learning experiences in a real business environment. Our 10-week corporate internships will rotate you through your assigned department(s) which could include Investor Relations, Asset Management, Marketing, Business Intelligence, Financial Services and Management Services. We work with you to learn which track you are most excited about and put you right in the middle of all the action of our corporate world. The other exciting news about our corporate internships is that they may be offered in different regional offices (San Francisco, Raleigh, Alexandria, VA and others). This may give you the chance to stay home with your family while gaining all this great experience! Your intern experience starts and ends at our Greensboro, NC home office along with other interns. Your very first week you will have an opportunity to complete some fantastic personal development training, meet and network with departments and gain knowledge which will help you get the most out of your internship. On your last week you will have an opportunity to create a presentation about your experience and share your thoughts and ideas to some of our Bell leaders. Experience Overview: We won't let you get bored! You will be rotating throughout the program experiencing various roles within your assigned department(s). During your exciting 10 weeks you will experience the following and more: Assisting in preparing presentations Special projects related to that business unit Hands on experience with business processes Working along with a project team and exposure to project meetings Analyzing processes, reports and information and how it relates and impacts the business Getting hands on experience with Bell's internal platform systems and tools An opportunity to work both independently and as part of a team We want you to finish your internship feeling a sense of purpose, leave with a sense of accomplishment and hope you think of Bell as a future employer. About Bell Partners Our purpose at Bell Partners is to create communities our residents are proud to call home. We currently own or manage over 85,000 homes in North America and continue to grow. Our people are the most important part of our company. We believe in building a culture that encourages our associates to invest in and serve one another, while pushing each other to take risks, allowing us to grow together and make a difference. Join Bell to be a difference maker. Apply today! Bell Partners reserves the right to amend this job description at any time. We are an Equal Opportunity Employer.
    $26k-34k yearly est. Auto-Apply 60d+ ago
  • Groundskeeper/Porter - The Village at Lake Lily

    Greystar Real Estate Partners 4.6company rating

    Maitland, FL job

    ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY Ensures the physical aspects of the community are maintained and standards are met regarding the grounds, amenities and overall curb appeal and provides support to the service team members JOB DESCRIPTION Property Type: Garden Stage: Renovation Unit Count: 455 Schedule: Monday-Friday Essential Responsibilities: 1. Inspects the community throughout the day to remove litter, debris, and pet droppings and ensure all common areas and amenities are neat and free of litter at all times. 2. Removes trash and remaining items from vacant apartments prior to starting the make-ready process, transfers trash to dumpster or storage area as applicable, and cleans and maintains storage areas. 3. Completes assigned minor and routine service requests as requested by Service Supervisor and/or Community Manager, and assists the make-ready specialist in the turn process. 4. Changes all locks in accordance with the property's policy and ensure gates to all pool areas are working according to codes and safety standards. 5. Distributes notices and communications to residents as necessary. 6. Informs appropriate supervisors of any observed hazard or potentially dangerous situation for residents, team members, guests and others. 7. Demonstrates customer services skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services. 8. Complies with Greystar's safety and risk-management policies by attending and participating in the property's routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately. Required Licenses or Certifications: * Incumbents must have valid driver's license to operate a golf cart on property. Physical Demands: * Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. * Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). * Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. * Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. * Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends and holidays. #LI-LM1 The starting hourly rate for this position is $16.00 Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records.
    $16 hourly 60d+ ago
  • Maintenance Supervisor - The Crest at Altamonte

    Greystar Real Estate Partners 4.6company rating

    Altamonte Springs, FL job

    ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY Oversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality. JOB DESCRIPTION Property Type: Garden Stage: Stabilized Unit Count: 340 Schedule: Monday-Friday + rotating on-call schedule * Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. 2. Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new moveins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. * Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards. * Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed. * Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. * Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines. * Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual. * Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. * Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance. * Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency. #LI-LM1 The hourly range for this position is $30.00 - $33.00 Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
    $30-33 hourly 19d ago
  • Assistant Community Director

    Concordrents 4.2company rating

    Concordrents job in Oviedo, FL

    ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members. Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members. Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually. Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents. ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work. This position is right for you, if you wish to contribute to the success of the community by achieving leasing, marketing and administrative objectives. This includes building rapport with future and current residents to ensure desired occupancy and retention levels. Monitor community support systems to ensure communication between the community and support areas is maintained so that each area is able to achieve their goals. Candidates will have experience with rent collections and analyzing reports critical to property operations. Must have the desire and ability to address residents customer service needs through clear, decisive and caring communication. Have the ability to work independently with a sense of urgency and are solutions oriented. This individual must have the aptitude to become proficient with industry leading technology in order to efficiently handle community demands. Qualified candidates must have demonstrated organizational skills in order to prioritize daily schedules. Pay for this position is commensurate with experience of candidate. ESSENTIAL FUNCTIONS: Responsible for all aspects of leasing and marketing to local businesses and prospective residents. This includes the completion of marketing logs and other required marketing reporting. Conduct move-in orientation with residents, and successfully renew leases for current residents in a timely manner and at the correct rate. Generate and review a wide range of reports to track and resolve outstanding issues relating to rent payments, rent or sewer/water delinquencies, expired leases, past due recertifications, outstanding service requests, scheduled move-ins and move-outs, compliance, maintenance status of vacant apartment homes, and operational issues. Check and respond to voice mails and emails concerning any range of community issues. Ensure that rent payments received on-site are promptly processed, avoiding credit adjustments. Address resident-related damages and policy violations so that proper communications occur with resident and that applicable fines and damage fees are collected. Propose to your supervisor increases in rent or security deposits as market conditions allow. Work with the PHA team and VRD to identify strategies to increase PHA voucher holders. Create purchase orders and verify goods are received by performing received function in the system. Respond to resident inquiries associated with community issues. Investigate, resolve, and follow up with residents to ensure satisfaction of concerns. Inspect apartment homes upon vacancy to determine compliance with requirements for deposit refunds or charges to be assessed for damage or condition of unit, or for early lease termination. Document inspection results and submit deposit disposition for processing. Assist to implement and execute resident activities including Monster Club, parties, training programs, and required resident service functions. Represent the organization to residents, prospective residents, staff, and the community and practice exceptional service to prospects and residents. Ensure that residents concerns and service requirements are resolved with urgency, quality, and service consistent with policy and performance expectation. Complete Accounting Month End and Procure to Pay checklist, other required checklists, and other administrative work for the community to include uploading documents to the Document Center. Qualifications Knowledge and Experience General knowledge of Low Income Housing Tax Credit (LIHTC) requirements and Section 8 rent subsidies. Thorough knowledge of property management, Yardi Voyager software and basic accounting principles. Education which is equivalent to two years of college or industry certification courses. Strong customer service and verbal and written communication skills are required. Minimum of two years' experience in property management, with property leasing and resident services required. Concord Management experience is preferred. Demonstrated problem resolution work experience. Exceptional customer service work history. Ability to speak, read and write English for safety and productivity reasons.
    $27k-38k yearly est. 17d ago
  • Service Technician

    UDR Careers 4.5company rating

    Winter Park, FL job

    Maintenance Technician - Every day is an opportunity for you to turn an apartment into a home. #WRK4UDR. UDR, Inc. and its affiliated companies are seeking a Maintenance Technician to join our team at Seabrook, our apartment community (#200 homes) located in Winter Park, FL. Key Qualifications: Technical of vocational certificate and/or degree preferred. Minimum of two years of experience in building and mechanical maintenance including plumbing, electrical, appliance repair painting and drywall. Knowledge and experience of HVAC and carpentry a plus. EPA Type II or Universal certification preferred. Valid driver's license and rotating on-call responsibility required. Some locations require certification in pool operation (CPO). Essential Job Functions: Respond to resident requests for maintenance and service by taking appropriate action to repair and/or restore service within the quality and time standards established by the organization. Maintain the overall appearance and cleanliness of the community by ensuring that grounds, amenities, building exteriors/interiors, market ready units, breezeways, curbs, signage, leasing office, central garbage areas, parking lots and other buildings and common areas are free of debris, trash, graffiti, and other items which affect the appearance of the community. All deficiencies and or risk management safety issues are reported immediately. Ensure that apartments are ready for occupancy by performing various and as needed electrical, HVAC, plumbing, carpentry, appliance repair, and other miscellaneous equipment maintenance and repairs, as well as carpet cleaning, painting, and overall apartment cleaning or other activities as necessary or as directed. Maintain tools, equipment, and workspace and ensure they are organized and in proper working order, request replacements as necessary, and assist in stocking the inventory. Provide superior customer service to internal and external customers. Perform other duties as assigned or as necessary. Career Development and Advancement: We offer ongoing education opportunities to support the skillset development of our employees. We have a proven culture of supporting the development and advancement of our employees' individual career goals and are proud to announce the promotion of 242 employees in 2018, that's an average of 20 associates promoted per month! We believe our employees are the organization's most valuable asset. #WRK4UDR Exceptional Benefits: We offer a comprehensive benefit package and discounts to live in our premier communities! UDR, Inc., an S&P500 company, is one of the nation's largest owners and managers of residential apartment communities with a mission of offering remarkable apartment homes in the most desirable locations throughout the United States. Share your expertise, skill and commitment to excellence with us, and be a part of UDR's team. #WRK4UDR UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.\
    $35k-49k yearly est. 5d ago
  • Compliance Analyst

    Concordrents 4.2company rating

    Concordrents job in Maitland, FL

    ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members. Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. ConcordRENTS is committed to creating a pathway to a minimum wage of at least $20 per hour within the first 6 months of satisfactory employment. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members. Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually. Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents. ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work. BASIC PURPOSE: Responsible for understanding and interpreting the compliance policies for Florida and ensures each assigned property's adherence to those policies, as well as acting as a liaison between various governmental agencies (state, federal, and local) monitoring personnel and the site staff. The position requires exercise in analytical skills and judgment that the information does/does not meet our criteria. ESSENTIAL FUNCTIONS: Review legal documents to determine required compliance criteria. Monitor set-aside levels of Extremely Low Income (ELI) units, and warning supervisor if the set-aside is jeopardized and assisting staff with reallocation of units to maximize rent revenues. Assist with compliance related activities for lease-up properties, including reviewing applications, and auditing and correcting move-in files to ensure that first occupant file are complete and correct before submission to the Limited Partner. Monitor overall property set asides for Income Averaging properties to ensure Federal Compliance is being met. Processing of all reasonable accommodation and reasonable modification requests for portfolio assigned. Perform unit conversions and monitoring for all Qualified Contract (QC) properties, assisting with QC activities as requested. Coordinates monitoring agency file reviews and site visits with site staff and assists the site in preparing for the review. May attend some state agency monitoring reviews. Reviews findings letters from monitoring agencies and investors, coordinate with the appropriate CD/VRD to complete the corrections and ensure that the response is delivered to the monitor on or before the required date. Reviews and submits required reports to monitoring agencies; provides response to any report discrepancies. Reports must be reviewed monthly regardless of the required reporting frequency. Monitors a percentage of files approved and disqualified by the Application Support or Recertification Teams and provide “spot training” if discrepancies are discovered. Responsible for reviewing and determining income for local and state tax abatement programs as well as updating unit trackers for submission to the local county offices. Answers questions and delivers “spot training” to site staff as needed to ensure that corrections are complete and accurate and to mitigate errors in the future. Works with Application Support / Recertification Team to ensure that proper file documentation is gathered prior to resident move-in or annual recertification. May attend continuing education sponsored by a state agency or investor. Responsible for developing and maintaining positive relationships with all monitoring personnel. Pay for this position is commensurate with experience of candidate. Qualifications Knowledge and Experience Must become familiar with Concord Management policies and procedures relating to both operations and compliance. Must have an intermediate knowledge of computer programs including, but not limited to, MS Word, Excel, Outlook, and Property Management Software. Must possess a positive attitude, excellent verbal, written and interpersonal skills. Must have the ability to work well in a fast-paced environment with little supervision and be able to resolve conflicts. Must be proactive, work independently and follow tasks through to completion. Duties require attention to detail and the ability to analyze complex data. Advanced knowledge of the Housing Credit, Income Averaging, Tax-Exempt Bond, SAIL, SHIP and HOME is preferred. A college degree is preferred but not required. Travel may be required. Two plus years of experience with the Housing Credit and other federally assisted programs. Ability to speak, read and write English for safety and productivity reasons.
    $20 hourly 17d ago
  • Property Manager - Southerly at Orange City

    Pegasus Residential 4.2company rating

    Orange City, FL job

    Property Manager At Pegasus, we understand how valuable you are and we want to offer you a career, not a job. If our employees are happy, our owners are happy! We are growing and need YOUR expertise. We invest in you, challenge you, give you everything you need to succeed, and allow YOU to control your own future. So, what's in it for you? Upward mobility and true career growth 15 days of PTO 12 Paid Holidays 100% Paid Medical Benefits for Employee 401k with company match Excellent culture to thrive in a best in class environment Career growth, development, chance to lead and move up Supportive leadership and teams $500 employee referral bonus Your Role as a Property Manager: Leader, communicator, coach, mentor, trainer…your team looks to you to “walk your talk” and epitomize our mission by “creating referral-worth customer experiences consistently.” Your practical and compassionate nature is critical to effectively balance your role as both a team leader and business savvy strategist always looking for opportunities to continuously improve. If you're a leader who advocates on behalf of your team to enhance individual performance while providing excellent service to internal and external customers, we want to speak with you! Proactive, organized professionals with a team-player mindset and a passion to exceed expectations thrive in this role. Qualifications: Minimum five years' experience as a residential property manager required Experience managing a Class A asset around 300+ units Prior supervisory experience: selection and hiring, team training and coaching, budget processing Working knowledge of multifamily property management practices and processes: Fair Housing laws and regulations, building and grounds maintenance, resident relations, leasing, rent collection, eviction procedures, accounting principles, property safety, and use of property management and accounting software. A strong understanding of bottom-line and comprehension of balancing income and expenses to ensure the best overall results Occasional travel required Knowledge of OneSite and Ops Technology strongly encouraged.
    $36k-58k yearly est. 10d ago
  • Maintenance Technician - Floater

    Concordrents 4.2company rating

    Concordrents job in New Smyrna Beach, FL

    ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members. Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members. Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually. Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents. ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work. Individuals in this position contribute to the success of the community by maintaining amenities and apartment home interiors. This includes fully preparing apartment homes for new residents as well as maintaining the condition of occupied apartments. This opportunity is right for you if you have experience with painting, plumbing, electrical, appliance repair and carpentry. Must also have knowledge to identify and address landscaping deficiencies, as well as the ability to troubleshoot and perform irrigation repairs. This candidate will maintain the community's curb appeal to provide an attractive environment. Candidates must have the desire and ability to address residents customer service needs through clear and caring communication. Have the ability to work independently with a sense of urgency and are solutions oriented. Willingness and ability to learn industry leading technology to provide efficient and effective service is essential. A Certified Pool Operator (CPO) certification may be required to service pools. Additionally, EPA certification (either Universal or both Type I and Type II) is required and must be provided at the time of hire or obtained through company-provided training within six (6) months of hire to obtain the required certifications. Pay for this position is commensurate with experience of candidate. ESSENTIAL FUNCTIONS: Works from check lists, schedules, service requests, and instructions. Responds to assigned punch lists and prepares apartments for move in, ensuring that all check list items are processed and resolved. Determines repair, material, and supply requirements and performs any range of routine repairs including replacement of damaged floor covering, repair of walls, counter tops, fixtures, fans, windows, doors, and appliances. Responds to assigned service requests to investigate and makes routine mechanical repairs to damaged or broken apartment or amenity elements as reported by residents or staff. Examines reported problem, determines extent of repairs, materials and supplies required and makes routine repairs to damaged or broken units. Escalates more complex HVAC, electrical, plumbing, and appliance service requests to others as appropriate after determination of repairs required. Ensures repairs are made in keeping with quality and safety standards. Paints any range of interior and exterior surfaces and fixtures at assigned properties, including apartments, club house and amenity areas, compactor areas, speed bumps, signs, posts, gates, street markings, and hand rails. Touches up building exterior surfaces as required. Cleans and prepares surfaces, pressure washing as appropriate. Applies caulk around doors, windows, or on breezeway floors to repair surfaces. Patches and repairs drywall and stucco surfaces, matching textures on walls, ceilings and other surfaces as required. Selects proper coatings and colors. Paints entire surface or touches up paint as required ensuring compliance with aesthetic standards. Processes assigned area of grounds in keeping with schedules and check lists. Picks up trash, empties trash bins, and replaces trash bags. Moves trash to compactor and cleans, pressure washes, and sanitizes compactor and immediate area. Blows, sweeps, pressure washes, and cleans sides of buildings, stairs, and breezeways. Cleans light globes, removes cobwebs, and otherwise ensures the cleanliness of building exteriors and areas around and between buildings. Pressure washes building walls, breezeways, sidewalks, and other assigned areas. Cleans and scrubs pool and deck surfaces, and removes debris. Checks water and treats with prescribed chemicals under supervision or as certified to ensure that pool water characteristics are in compliance with prescribed standards. Checks and repairs irrigation systems. Rakes recreation areas and straightens signs and poles. Paints signs, speed bumps, street markings, and other miscellaneous areas as assigned. Performs assigned range of preventive maintenance routines including change filters, check smoke detectors and replace batteries as required, change light bulbs, and perform damage inspections. Assists to move appliances into and from apartments and to empty apartments of discarded personal belongings and trash left in vacated apartment homes. Makes keys as directed. Conducts and documents move-in and move-out inspections, orients new residents in the operation of appliances in apartment homes and respond to questions. Maintains property grounds and notifies supervisor of safety hazards, property damage or unsightly conditions on grounds. Notifies supervisor of the need to replenish materials and supplies when low. Stores and maintains supplies and materials in keeping with procedures and standards. Tracks and maintains status of service requests in computer system and closes records for completed orders. Available for on call duty, nights and weekends. Qualifications Knowledge and Experience High School Diploma or GED Equivalent required. Requires basic mechanical knowledge. A Certified Pool Operator (CPO) certification may be required to service pools. Additionally, EPA certification (either Universal or both Type I and Type II) is required and must be provided at the time of hire or obtained through company-provided training within six (6) months of hire to obtain the required certifications. Ability to speak, read and write English for safety and productivity reasons. Prefer over one year of experience to be fully familiar with required techniques, equipment, and work routines.
    $27k-33k yearly est. 21d ago
  • Community Manager - SkyMor Sanford

    Greystar Real Estate Partners 4.6company rating

    Sanford, FL job

    ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY Manages the day-to-day operations of an assigned property including managing the team members, daily activities, and resources of the property to achieve established budgeted financial and operational goals, and ensures that the operation of the property complies with Company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations. JOB DESCRIPTION Property Type: BTR Stage: Lease Up Unit Count: ~80 Schedule: Monday-Friday * Provides input into the development of budget(s) for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns. * Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports. * Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed. * Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund. * Oversees the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and imposes and collects late fees and other charges as allowable and stated in the terms of the lease. * Gathers, analyzes, and interprets current market and economic trends that may impact the property and implements short- and long-range marketing and leasing strategies to achieve the property's occupancy and revenue goals. * Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. Ensures the property's maintenance team members comply with the Company's standards with respect to responding and completing resident service requests. * Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal. * Community Manager Supervises property staff by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices. * Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property's performance, and responding to owner requests as needed. Physical Demands: * Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. * Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). * Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. * Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. * Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends and holidays. #LI-LM1 The salary range for this position is $70,000 - $74,000 Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
    $70k-74k yearly 5d ago
  • Resident Maintenance Manager

    Concordrents 4.2company rating

    Concordrents job in Longwood, FL

    ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members. Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members. Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually. Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents. ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work. As a leader at the community, individuals in this position contribute to its success by ensuring the condition of amenities and apartment homes meets Concords high standards. This includes fully preparing apartment homes for new residents as well as maintaining the condition of occupied apartments. This opportunity is right for you if you are proficient in the following areas: painting, plumbing, electrical, appliance repair, carpentry, landscape quality control, and irrigation repairs. This candidate will maintain the community's curb appeal to provide an attractive environment. The Candidate must have the ability to transfer knowledge to others on the team. Candidates must have the desire and ability to address residents' customer service needs through clear and caring communication. Have the ability to work independently with a sense of urgency and are solutions oriented. Willingness and ability to learn industry leading technology to provide efficient and effective service is essential. Qualified candidates must have demonstrated organizational skills in order to prioritize daily schedules to meet property demands. Certified Pool Operator (CPO) certification may be required in order to service pools. Additionally, EPA certification (either Universal or both Type I and Type II) is required and must be provided at the time of hire or obtained through company-provided training within six (6) months of hire to obtain the required certifications. This position requires the team member to perform work functions for the community at which they live. Pay for this position is commensurate with experience of candidate. ESSENTIAL FUNCTIONS: Works from policies, standards, schedules, service requests, logs, contracts, warrantees, and instructions. Interviews, selects, recommends hire, trains, and supervises Maintenance Department staff. Provides for safety instruction, equipment, and devices and ensures that employees are aware of safety and quality standards. Provides operational training and technical direction and assists staff in the investigation and resolution of problems. Assigns and checks work. Evaluates performance and provides counseling and coaching to employees. Recommends, initiates and documents disciplinary measures as required. Monitors and records attendance and authorizes time cards. Initiates personnel actions, such as promotions, transfers, and terminations. Maintains harmonious employee/employer relations. Participates in annual planning, recommends maintenance budget levels and related capital equipment purchases, and responds to inquiries or provides documentation in response to related inquiries. Works with Community Director to select and negotiate with local vendors and contractors. Establishes maintenance and preventive maintenance schedules and routines in keeping with overall company policy to meet requirements of standards. Establishes and modifies priorities to suit changing conditions, and makes individual assignments based on the skill and availability of staff and monitors results. Tracks and determines the status of service requests in computer system and closes records for completed orders. Investigates and resolves issues where service orders are past due in computer system. Ensures that maintenance related documentation is current and accurate, including EPA logs, MSDS sheets, smoke detector records, asset inventory, fire, compactor, and pool logs ensuring that records are current and meet requirements. Checks warranty information and ensures that repairs performed meet with warranty requirements. Contacts vendors as required to resolve outstanding issues. Monitors inventories of parts, supplies, and materials, places orders ensuring that inventories meet prescribed levels. Ensures that parts, materials and supplies are properly stored and that shop is maintained in safe and orderly condition. Monitors the effectiveness of move-in and move-out inspections and conducts and documents inspections and orients new residents to the operation of units in apartments and respond to questions, as required. Participates in and monitors maintenance activities involving response to service requests, painting or general maintenance of grounds, snow and ice removal, pool, amenities, club house and apartment homes, as well as apartment home housekeeping and preventive maintenance. Arranges for the movement and installation of equipment and furnishings within offices and common or amenity areas. Responds to reports of unusual or escalated repair or maintenance issues. Determines repair, material, and supply requirements and performs any range of repairs involving mechanical, electrical, plumbing or HVAC systems or units. Determines the need for outside contractors and negotiates and schedules related assignments, monitoring progress and results. Arranges for, implements and participates in any range of special projects to install or repair items to increase the aesthetics, safety, or quality of the property. Maintains property grounds and facilities and resolves safety hazards, property damage, or unsightly conditions. Reports unusual or serious problems to management. Prepares any range of periodic or special reports and data relating to maintenance activities and statistics. Available for on call duty, nights and weekend work. As an On Site (Resident) Maintenance Manager, the team member agrees to perform the additional applicable functions: One additional week of on-call support per month. One additional weekend of performing swimming pool maintenance per month and completing the required pool inspections. During the weekends that Resident is on-call or is responsible for the swimming pool, they must access the compactor area no later than noon each day to place any items in the compactor that are surrounding the area and complete the compactor inspection. Respond as the first contact for Fire / Burglar Alarms and Hurricane Response. In the event of a hurricane, responsible to complete the Initial Post Hurricane Damage Assessment. At a minimum, during the additional week that the team member is on call, they are responsible to perform the light inspection at the community. At the discretion of the Community Director, the team member may be required to complete the light inspection for additional weeks. Qualifications Knowledge and Experience Use of mathematics together with the analytical use of complicated drawings, manuals, and schematics, and use various types of precision measuring instruments, such as gauges, meters, and electrical testers. High School Diploma or GED Equivalent required. Applied trades training on a particular or specialized occupation, requiring knowledge of mechanics, electrical systems, HVAC systems, and plumbing. Certified Pool Operator (CPO) certification may be required in order to service pools. Additionally, EPA certification (either Universal or both Type I and Type II) is required and must be provided at the time of hire or obtained through company-provided training within six (6) months of hire to obtain the required certifications. Ability to speak, read and write English for safety and productivity reasons. Over five years required to be fully familiar with required techniques, equipment, systems, documentation, monitoring the work of others, and work routines.
    $40k-58k yearly est. 8d ago
  • Compliance Analyst

    Concord Management, Ltd. 4.2company rating

    Concord Management, Ltd. job in Maitland, FL

    ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members. Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. ConcordRENTS is committed to creating a pathway to a minimum wage of at least $20 per hour within the first 6 months of satisfactory employment. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members. Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually. Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents. ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work. BASIC PURPOSE: Responsible for understanding and interpreting the compliance policies for Florida and ensures each assigned property's adherence to those policies, as well as acting as a liaison between various governmental agencies (state, federal, and local) monitoring personnel and the site staff. The position requires exercise in analytical skills and judgment that the information does/does not meet our criteria. ESSENTIAL FUNCTIONS: Review legal documents to determine required compliance criteria. Monitor set-aside levels of Extremely Low Income (ELI) units, and warning supervisor if the set-aside is jeopardized and assisting staff with reallocation of units to maximize rent revenues. Assist with compliance related activities for lease-up properties, including reviewing applications, and auditing and correcting move-in files to ensure that first occupant file are complete and correct before submission to the Limited Partner. Monitor overall property set asides for Income Averaging properties to ensure Federal Compliance is being met. Processing of all reasonable accommodation and reasonable modification requests for portfolio assigned. Perform unit conversions and monitoring for all Qualified Contract (QC) properties, assisting with QC activities as requested. Coordinates monitoring agency file reviews and site visits with site staff and assists the site in preparing for the review. May attend some state agency monitoring reviews. Reviews findings letters from monitoring agencies and investors, coordinate with the appropriate CD/VRD to complete the corrections and ensure that the response is delivered to the monitor on or before the required date. Reviews and submits required reports to monitoring agencies; provides response to any report discrepancies. Reports must be reviewed monthly regardless of the required reporting frequency. Monitors a percentage of files approved and disqualified by the Application Support or Recertification Teams and provide "spot training" if discrepancies are discovered. Responsible for reviewing and determining income for local and state tax abatement programs as well as updating unit trackers for submission to the local county offices. Answers questions and delivers "spot training" to site staff as needed to ensure that corrections are complete and accurate and to mitigate errors in the future. Works with Application Support / Recertification Team to ensure that proper file documentation is gathered prior to resident move-in or annual recertification. May attend continuing education sponsored by a state agency or investor. Responsible for developing and maintaining positive relationships with all monitoring personnel. Pay for this position is commensurate with experience of candidate. Knowledge and Experience * Must become familiar with Concord Management policies and procedures relating to both operations and compliance. * Must have an intermediate knowledge of computer programs including, but not limited to, MS Word, Excel, Outlook, and Property Management Software. * Must possess a positive attitude, excellent verbal, written and interpersonal skills. Must have the ability to work well in a fast-paced environment with little supervision and be able to resolve conflicts. * Must be proactive, work independently and follow tasks through to completion. * Duties require attention to detail and the ability to analyze complex data. Advanced knowledge of the Housing Credit, Income Averaging, Tax-Exempt Bond, SAIL, SHIP and HOME is preferred. * A college degree is preferred but not required. * Travel may be required. * Two plus years of experience with the Housing Credit and other federally assisted programs. * Ability to speak, read and write English for safety and productivity reasons.
    $20 hourly 17d ago
  • Community Director-Floater

    Concordrents 4.2company rating

    Concordrents job in Daytona Beach, FL

    ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members. Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members. Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually. Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents. ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work. As the leader of the community, this individual is responsible for developing a successful team that provides exceptional customer service to our future and current residents. The position requires travel and work at communities as requested within specific regional portfolios. This position is right for you if you have the desire to achieve the goals of the community by managing the administrative operations, as well as ensuring the condition of amenities and apartment homes meet Concord's high standards. This candidate must have the ability to identify and execute marketing strategies to achieve occupancy and financial objectives. Must have extensive knowledge of landscape and agronomic requirements to ensure the community's curb appeal is maintained at an exceptional level. Candidates will have experience with rent collections and analyzing reports critical to property operations. Must have the desire and ability to address residents customer service needs through clear, decisive and caring communication. Have the ability to work independently with a sense of urgency and are solutions oriented. This individual must have the aptitude to become proficient with industry leading technology in order to efficiently handle community demands. Qualified candidates must have demonstrated organizational skills in order to prioritize daily schedules. The position requires travel and work at communities as requested within specific regional portfolios. Pay for this position is commensurate with experience of candidate. ESSENTIAL FUNCTIONS: Demonstrates a willingness to learn and excel towards mastery of job responsibilities as well as demonstrate initiative by taking on challenging assignments. Responsible for all aspects of leasing and marketing to prospective residents. Interviews, recommends hire, and trains administrative, leasing, and maintenance staff. Delegates, defines, schedules, and assigns. Monitors work quality and assists to resolve operating problems. Counsels and coaches employees, establishes standards of performance and appraise performance. Provides technical, managerial, and performance guidance. Interprets company rules and regulations, and clarifies policy, maintains discipline, handles employee grievances, and maintains harmonious employee relations. Establishes and communicates marketing, leasing, maintenance, and program goals and develops strategies for team accomplishment of property business plan. Develops financial budgets and forecasts relating to revenues and operating expenses and sets occupancy goals based on historical records and competitive markets. Recommends capital improvements to achieve asset value goals and market share. Ensures that property maintains consistently appealing appearance. Routinely walks the property and determines and communicates elements that require attention to meet expected safety, security, and aesthetic standards. Monitors maintenance activity to ensure that units are ready for occupancy in keeping with schedules and inventory requirements. Plans and implements maintenance programs through subordinate supervision to maintain the value of property assets and to ensure the safety and security of residents and staff. Manages financial and administrative operations in keeping with budget limits and policy requirements. Collects and accounts for rent payments, enters transactions and tracks financials through computer system. Implements strategies to minimize past due accounts and manages collections in keeping with policy. Ensures that ancillary income audits are complete and accurate, reviews results and ensures that revenue generation is consistent with service provided. Identifies local contractors, establishes service requirements, negotiates contracts and monitors results. Reviews, codes, and authorizes payment of invoices for local operating expenses and maintain compliance with defined budget levels. Ensures that financial records are accurate and current. Review periodic budget results and report on variances. Manages marketing and leasing activities, establishes and communicates objectives, and initiates measures to ensure achievement of budgeted occupancy expectations. Determines and authorizes modifications in incentives as required to maximize revenue and meet occupancy and financial goals. Represents the organization to residents, prospective residents, staff, and the community. Develops, communicates, executes, and engages staff in resident services, programs, and activities consistent with financing provisions, to enhance the value of the product for residents, and to increase retention and occupancy. Ensures that residents' concerns and service requirements are resolved to with urgency, quality, and service consistent with policy and performance expectation. Monitors and controls adherence to leasing, certification and recertification policies and procedures to ensure compliance with tax credit and/or financing requirements for specific property. Ensures that records and files are complete, accurate, documented, and properly retained. Prepares and submits any range of required notifications and reports to residents, Community Support Center, and regulatory agencies in keeping with requirements. Responds to audit points and implements measures to correct discrepancies as required. Qualifications Knowledge and Experience Thorough knowledge of a specialized or technical field, such as business administration, real estate, finance, tax credit leasing requirements, and property management. Broad specialized training equivalent to two years of college. Over five and up to seven years of experience in the property management field with property leasing and resident services experience required. History of work experience in problem resolution. Exceptional customer service work history. Ability to speak, read and write English for safety and productivity reasons.
    $30k-40k yearly est. 17d ago
  • Leasing Agent

    American Landmark Management, LLC 3.8company rating

    Casselberry, FL job

    American Landmark Apartments has been awarded one of the best places to work 5 years in a row on a national level. We are currently seeking an experienced and driven Leasing Agent for Onyx Winter Park, our 336 unit residential community located in Casselberry, FL! At American Landmark, we believe in you and the development of your career. Our team members all receive equal opportunities to grow from within. Due to our strong training and mentorship programs, each new AL team member is set up for success. Our award-winning work-life balance is the result of a strong team commitment and industry leading collaboration. Please review your career details below and apply now to be a part of this amazing leasing agent team! Your “Day to Day” at American Landmark as a Leasing Agent: Conduct apartment tours with prospective residents Complete leasing agent documents and collect rental deposits Responsible for ensuring the “model” apartments are ready to be shown Understanding of lease terms, specifications, and all community policies Knowledge of leasing agent sales and closing techniques Knowledge of the current market Knowledge of current pricing and amenities that your community has to offer Maintain contact with all apartment locator services and local businesses to keep your community relevant and competitive Shop local competitor communities Develop full knowledge of application information required, screening processes and policies regarding rentals Responsible for conducting out-reach marketing at least once per week Develop and maintain an on-going resident retention program, encouraging current residents to renew their lease Responsible for the organization of all resident and property files Handle resident requests and complaints appropriately Contribute towards the collection of delinquent rents Qualifying Accomplishments of Leasing Agent: A college degree is helpful but not required Leasing experience also helps, but is not required Knowledge of RealPage/LRO and One-Site preferred Bi-lingual helps What American Landmark Offers You: Market competitive salary Comprehensive insurance coverage to include Medical, Life, Dental, Vision, Long and Short-Term Disability Three weeks' paid vacation per year Industry competitive bonus structure to include move-ins and renewal pool Education/Tuition Reimbursement 401K Retirement Plan w/ 4% match 30% rent discounted apartment Cell phone allowance Background screening and a drug test required We are an equal opportunity employer.
    $28k-35k yearly est. Auto-Apply 20d ago
  • Service Technician

    Udr, Inc. 4.5company rating

    Winter Park, FL job

    Maintenance Technician - Every day is an opportunity for you to turn an apartment into a home. #WRK4UDR. UDR, Inc. and its affiliated companies are seeking a Maintenance Technician to join our team at Seabrook, our apartment community (#200 homes) located in Winter Park, FL. Key Qualifications: * Technical of vocational certificate and/or degree preferred. * Minimum of two years of experience in building and mechanical maintenance including plumbing, electrical, appliance repair painting and drywall. * Knowledge and experience of HVAC and carpentry a plus. * EPA Type II or Universal certification preferred. * Valid driver's license and rotating on-call responsibility required. * Some locations require certification in pool operation (CPO). Essential Job Functions: * Respond to resident requests for maintenance and service by taking appropriate action to repair and/or restore service within the quality and time standards established by the organization. * Maintain the overall appearance and cleanliness of the community by ensuring that grounds, amenities, building exteriors/interiors, market ready units, breezeways, curbs, signage, leasing office, central garbage areas, parking lots and other buildings and common areas are free of debris, trash, graffiti, and other items which affect the appearance of the community. All deficiencies and or risk management safety issues are reported immediately. * Ensure that apartments are ready for occupancy by performing various and as needed electrical, HVAC, plumbing, carpentry, appliance repair, and other miscellaneous equipment maintenance and repairs, as well as carpet cleaning, painting, and overall apartment cleaning or other activities as necessary or as directed. * Maintain tools, equipment, and workspace and ensure they are organized and in proper working order, request replacements as necessary, and assist in stocking the inventory. * Provide superior customer service to internal and external customers. * Perform other duties as assigned or as necessary. Career Development and Advancement: We offer ongoing education opportunities to support the skillset development of our employees. We have a proven culture of supporting the development and advancement of our employees' individual career goals and are proud to announce the promotion of 242 employees in 2018, that's an average of 20 associates promoted per month! We believe our employees are the organization's most valuable asset. #WRK4UDR Exceptional Benefits: We offer a comprehensive benefit package and discounts to live in our premier communities! UDR, Inc., an S&P500 company, is one of the nation's largest owners and managers of residential apartment communities with a mission of offering remarkable apartment homes in the most desirable locations throughout the United States. Share your expertise, skill and commitment to excellence with us, and be a part of UDR's team. #WRK4UDR UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.\
    $35k-49k yearly est. 6d ago
  • Maintenance Manager

    Concordrents 4.2company rating

    Concordrents job in Oviedo, FL

    ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members. Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members. Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually. Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents. ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work. As a leader at the community, individuals in this position contribute to its success by ensuring the condition of amenities and apartment homes meets Concords high standards. This includes fully preparing apartment homes for new residents as well as maintaining the condition of occupied apartments. This opportunity is right for you if you are proficient in the following areas: painting, plumbing, electrical, appliance repair, carpentry, landscape quality control, and irrigation repairs. This candidate will maintain the community's curb appeal to provide an attractive environment. The Candidate must have the ability to transfer knowledge to others on the team. Candidates must have the desire and ability to address residents customer service needs through clear and caring communication. Have the ability to work independently with a sense of urgency and are solutions oriented. Willingness and ability to learn industry leading technology to provide efficient and effective service is essential. Qualified candidates must have demonstrated organizational skills in order to prioritize daily schedules to meet property demands. A Certified Pool Operator (CPO) certification may be required to service pools. Additionally, EPA certification (either Universal or both Type I and Type II) is required and must be provided at the time of hire or obtained through company-provided training within six (6) months of hire to obtain the required certifications. Pay for this position is commensurate with experience of candidate. ESSENTIAL FUNCTIONS: Works from policies, standards, schedules, service requests, logs, contracts, warrantees, and instructions. Interviews, selects, recommends hire, trains, and supervises Maintenance Department staff. Provides for safety instruction, equipment, and devices and ensures that employees are aware of safety and quality standards. Provides operational training and technical direction and assists staff in the investigation and resolution of problems. Assigns and checks work. Evaluates performance and provides counseling and coaching to employees. Recommends, initiates and documents disciplinary measures as required. Monitors and records attendance and authorizes time cards. Initiates personnel actions, such as promotions, transfers, and terminations. Maintains harmonious employee/employer relations. Participates in annual planning, recommends maintenance budget levels and related capital equipment purchases, and responds to inquiries or provides documentation in response to related inquiries. Works with Community Director to select and negotiate with local vendors and contractors. Establishes maintenance and preventive maintenance schedules and routines in keeping with overall company policy to meet requirements of standards. Establishes and modifies priorities to suit changing conditions, and makes individual assignments based on the skill and availability of staff and monitors results. Tracks and determines the status of service requests in computer system and closes records for completed orders. Investigates and resolves issues where service orders are past due in computer system. Ensures that maintenance related documentation is current and accurate, including EPA logs, MSDS sheets, smoke detector records, asset inventory, fire, compactor, and pool logs ensuring that records are current and meet requirements. Checks warranty information and ensures that repairs performed meet with warranty requirements. Contacts vendors as required to resolve outstanding issues. Monitors inventories of parts, supplies, and materials, places orders ensuring that inventories meet prescribed levels. Ensures that parts, materials and supplies are properly stored and that shop is maintained in safe and orderly condition. Monitors the effectiveness of move-in and move-out inspections and conducts and documents inspections and orients new residents to the operation of units in apartments and respond to questions, as required. Participates in and monitors maintenance activities involving response to service requests, painting or general maintenance of grounds, pool, amenities, club house and apartment homes, as well as apartment home housekeeping and preventive maintenance. Arranges for the movement and installation of equipment and furnishings within offices and common or amenity areas. Responds to reports of unusual or escalated repair or maintenance issues. Determines repair, material, and supply requirements and performs any range of repairs involving mechanical, electrical, plumbing or HVAC systems or units. Determines the need for outside contractors and negotiates and schedules related assignments, monitoring progress and results. Arranges for, implements and participates in any range of special projects to install or repair items to increase the aesthetics, safety, or quality of the property. Maintains property grounds and facilities and resolves safety hazards, property damage, or unsightly conditions. Reports unusual or serious problems to management. Prepares any range of periodic or special reports and data relating to maintenance activities and statistics. Available for on call duty, nights and weekend work. Qualifications Knowledge and Experience Use of mathematics together with the analytical use of complicated drawings, manuals, and schematics, and use various types of precision measuring instruments, such as gauges, meters, and electrical testers. High School Diploma or GED Equivalent required. Applied trades training on a particular or specialized occupation, requiring knowledge of mechanics, electrical systems, HVAC systems, and plumbing. A Certified Pool Operator (CPO) certification may be required to service pools. Additionally, EPA certification (either Universal or both Type I and Type II) is required and must be provided at the time of hire or obtained through company-provided training within six (6) months of hire to obtain the required certifications Ability to speak, read and write English for safety and productivity reasons. Over five years required to be fully familiar with required techniques, equipment, systems, documentation, monitoring the work of others, and work routines.
    $40k-58k yearly est. 21d ago
  • Property Manager - Southerly at Orange City

    Pegasus Residential 4.2company rating

    Orange City, FL job

    Property Manager At Pegasus, we understand how valuable you are and we want to offer you a career, not a job. If our employees are happy, our owners are happy! We are growing and need YOUR expertise. We invest in you, challenge you, give you everything you need to succeed, and allow YOU to control your own future. So, what's in it for you? * Upward mobility and true career growth * 15 days of PTO * 12 Paid Holidays * 100% Paid Medical Benefits for Employee * 401k with company match * Excellent culture to thrive in a best in class environment * Career growth, development, chance to lead and move up * Supportive leadership and teams * $500 employee referral bonus Your Role as a Property Manager: Leader, communicator, coach, mentor, trainer…your team looks to you to "walk your talk" and epitomize our mission by "creating referral-worth customer experiences consistently." Your practical and compassionate nature is critical to effectively balance your role as both a team leader and business savvy strategist always looking for opportunities to continuously improve. If you're a leader who advocates on behalf of your team to enhance individual performance while providing excellent service to internal and external customers, we want to speak with you! Proactive, organized professionals with a team-player mindset and a passion to exceed expectations thrive in this role. Qualifications: * Minimum five years' experience as a residential property manager required * Experience managing a Class A asset around 300+ units * Prior supervisory experience: selection and hiring, team training and coaching, budget processing * Working knowledge of multifamily property management practices and processes: Fair Housing laws and regulations, building and grounds maintenance, resident relations, leasing, rent collection, eviction procedures, accounting principles, property safety, and use of property management and accounting software. * A strong understanding of bottom-line and comprehension of balancing income and expenses to ensure the best overall results * Occasional travel required * Knowledge of OneSite and Ops Technology strongly encouraged.
    $36k-58k yearly est. 11d ago
  • Maintenance Technician - Floater

    Concordrents 4.2company rating

    Concordrents job in Oviedo, FL

    ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members. Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members. Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually. Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents. ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work. Individuals in this position contribute to the success of the community by maintaining amenities and apartment home interiors. This includes fully preparing apartment homes for new residents as well as maintaining the condition of occupied apartments. This opportunity is right for you if you have experience with painting, plumbing, electrical, appliance repair and carpentry. Must also have knowledge to identify and address landscaping deficiencies, as well as the ability to troubleshoot and perform irrigation repairs. This candidate will maintain the community's curb appeal to provide an attractive environment. Candidates must have the desire and ability to address residents' customer service needs through clear and caring communication. Have the ability to work independently with a sense of urgency and are solutions oriented. Willingness and ability to learn industry leading technology to provide efficient and effective service is essential. Certified Pool Operator (CPO) certification may be required in order to service pools. Additionally, EPA certification (either Universal or both Type I and Type II) is required and must be provided at the time of hire or obtained through company-provided training within six (6) months of hire to obtain the required certifications. Pay for this position is commensurate with experience of candidate. ESSENTIAL FUNCTIONS: Works from check lists, schedules, service requests, and instructions. Responds to assigned punch lists and prepares apartments for move in, ensuring that all check list items are processed and resolved. Determines repair, material, and supply requirements and performs any range of routine repairs including replacement of damaged floor covering, repair of walls, counter tops, fixtures, fans, windows, doors, and appliances. Responds to assigned service requests to investigate and makes routine mechanical repairs to damaged or broken apartment or amenity elements as reported by residents or staff. Examines reported problem, determines extent of repairs, materials and supplies required and makes routine repairs to damaged or broken units. Escalates more complex HVAC, electrical, plumbing, and appliance service requests to others as appropriate after determination of repairs required. Ensures repairs are made in keeping with quality and safety standards. Paints any range of interior and exterior surfaces and fixtures at assigned properties, including apartments, club house and amenity areas, compactor areas, speed bumps, signs, posts, gates, street markings, and hand rails. Touches up building exterior surfaces as required. Cleans and prepares surfaces, pressure washing as appropriate. Applies caulk around doors, windows, or on breezeway floors to repair surfaces. Patches and repairs drywall and stucco surfaces, matching textures on walls, ceilings and other surfaces as required. Selects proper coatings and colors. Paints entire surface or touches up paint as required ensuring compliance with aesthetic standards. Processes assigned area of grounds in keeping with schedules and check lists. Picks up trash, empties trash bins, and replaces trash bags. Moves trash to compactor and cleans, pressure washes, and sanitizes compactor and immediate area. Blows, sweeps, pressure washes, and cleans sides of buildings, stairs, and breezeways. Cleans light globes, removes cobwebs, and otherwise ensures the cleanliness of building exteriors and areas around and between buildings. Pressure washes building walls, breezeways, sidewalks, and other assigned areas. Cleans and scrubs pool and deck surfaces, and removes debris. Checks water and treats with prescribed chemicals under supervision or as certified to ensure that pool water characteristics are in compliance with prescribed standards. Checks and repairs irrigation systems. Rakes recreation areas and straightens signs and poles. Paints signs, speed bumps, street markings, and other miscellaneous areas as assigned. Performs assigned range of preventive maintenance routines including change filters, check smoke detectors and replace batteries as required, change light bulbs, and perform damage inspections. Assists to move appliances into and from apartments and to empty apartments of discarded personal belongings and trash left in vacated apartment homes. Makes keys as directed. Conducts and documents move-in and move-out inspections, orients new residents in the operation of appliances in apartment homes and respond to questions. Maintains property grounds and notifies supervisor of safety hazards, property damage or unsightly conditions on grounds. Notifies supervisor of the need to replenish materials and supplies when low. Stores and maintains supplies and materials in keeping with procedures and standards. Tracks and maintains status of service requests in computer system and closes records for completed orders. Available for on call duty, nights and weekends. Qualifications Knowledge and Experience High School Diploma or GED Equivalent required. Requires basic mechanical knowledge. Certified Pool Operator (CPO) certification may be required in order to service pools. Additionally, EPA certification (either Universal or both Type I and Type II) is required and must be provided at the time of hire or obtained through company-provided training within six (6) months of hire to obtain the required certifications. Ability to speak, read and write English for safety and productivity reasons. Prefer over one year of experience to be fully familiar with required techniques, equipment, and work routines.
    $27k-33k yearly est. 3d ago
  • Community Director

    Concordrents 4.2company rating

    Concordrents job in Sanford, FL

    ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members. Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members. Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually. Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents. ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work. As the leader of the community, this individual is responsible for developing a successful team that provides exceptional customer service to our future and current residents. This position is right for you if you have the desire to achieve the goals of the community by managing the administrative operations, as well as ensuring the condition of amenities and apartment homes meet Concord's high standards. This candidate must have the ability to identify and execute marketing strategies to achieve occupancy and financial objectives. Must have extensive knowledge of landscape and agronomic requirements to ensure the community's curb appeal is maintained at an exceptional level. Candidates will have experience with rent collections and analyzing reports critical to property operations. Must have the desire and ability to address residents customer service needs through clear, decisive and caring communication. Have the ability to work independently with a sense of urgency and are solutions oriented. This individual must have the aptitude to become proficient with industry leading technology in order to efficiently handle community demands. Qualified candidates must have demonstrated organizational skills in order to prioritize daily schedules. Pay for this position is commensurate with experience of candidate. ESSENTIAL FUNCTIONS: Demonstrates a willingness to learn and excel towards mastery of job responsibilities as well as demonstrate initiative by taking on challenging assignments. Interview and recommend hiring of office, leasing and maintenance staff. Create staffing schedules to coincide with anticipated work requirements. Monitor work quality to ensure it adheres to standards established by Concord. Counsel and coach team members, appraise their performance, and develop effective, efficient, and harmonious teams. Development of team members to achieve career advancement. Continued demonstrated proficiency toward recruitment efforts as a representative for Concord and a dedicated focus to bench building. Achieves thorough knowledge of area competitors along with development and maintaining awareness of any changes that would impact the property's position in the market, including visiting the competitive set 1-2 times annually. Responsible for all aspects of leasing and marketing to local businesses and prospective residents, and to successfully renew leases for current residents. Establish and maintain effective communication with residents to aid in addressing resident-related damages, policy violations, past due accounts and collections by monitoring collect dashboard for NSFs while ensuring applicable fines and damage fees are collected. Create purchase orders and verify goods and services are received by performing received function in Yardi's system. Develop an understanding of the components of the financial statements and how property performance can impact each line item. Participate actively in the development and completion of variance reports, projections and budgets. Work with supervisor and support departments to adhere to financial budgets and projections related to revenues and operating expenses. Set occupancy goals, propose rent and security deposit increases when market bears, work with the PHA (Public Housing Agency)team and VRD to identify strategies to increase PHA voucher holders and recommend capital improvements for each assigned community. Ensure that property maintains consistently appealing appearance. Routinely walk the property to determine, communicate and monitor items requiring attention. Monitor maintenance activity to ensure that units are ready for occupancy in keeping with schedules and inventory requirements. Work with Maintenance Manager and Regional Maintenance team to implement maintenance programs, including quarterly preventative maintenance, to maintain the value of property assets. Work with Maintenance Manager and Regional Maintenance team to identify local contractors to obtain service and capital improvement proposals. Recommend contractors for performing these services while utilizing RealPage Vendor Credentialing and the Contract Database for obtaining vendor and contract approval. Oversee and manage work completed by contractors to ensure adherence to agreed upon specifications. Represent the organization to residents, prospective residents, staff, and the community. Develop, communicate, execute, and engage staff in providing exceptional service to prospects and residents. Ensure that residents' concerns and service requirements are resolved with urgency, quality, and service consistent with policy and performance expectation. Coordinate leasing staff to work with prospects and residents to obtain documentation needed to support their application for residency or recertification. Complete Accounting Month End and Procure to Pay Checklist, other required checklists, and other administrative work for the community to include uploading documents to the Document Center. Qualifications Knowledge and Experience General knowledge of Low Income Housing Tax Credit (LIHTC) requirements and Section 8 rent subsidies. Thorough knowledge of property management, Yardi Voyager software and basic accounting principles. Extensive knowledge of landscape and agronomic maintenance. A college degree or industry certification courses with a focus on management is preferred. Proven business acumen with leadership abilities demonstrated throughout a career. Strong customer service and verbal and written communication skills are required. Leadership is exhibited at all levels within an organization. The preferred candidate will demonstrate their leadership abilities not only in this role but throughout their career with Concord. 4-year degree preferred but could be substituted for relevant work experience. Minimum of three years' experience in property management, with property leasing, resident services, and managing the physical assets of a community required. History of work experience in problem resolution. Exceptional customer service work history. Ability to speak, read and write English for safety and productivity reasons.
    $30k-41k yearly est. 17d ago

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