ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members.
Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members.
Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually.
Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents.
ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work.
BASIC PURPOSE:
Performs duties to assist the Centralized Analytics Department in the operation of proper processing of deposit accounting, move-in, renewal and credit adjustments within the company software systems. Specialize in one or more of the following functions.
ESSENTIAL FUNCTIONS:
Support and Perform Deposit Accounting Process: Process certified letters, scan documents and upload to the Document Center. Reconcile residents final billing statement upon move out to ensure proper standardized accounting performed for assessed charges and credits.
Support and Perform Move-in and Renewal Process: Track pending move-ins and renewals that are approaching expiration or already expired. Perform functions within the company software to ensure proper setup of all move-ins and renewals, drafting leases and addenda.
Support and Perform Credit Adjustments Process: Assist in research related to the credit adjustment process. Perform the essential function and process within the company software to authorize resident credits to ledgers.
Daily, weekly and monthly reporting: Reviews daily, weekly and monthly reporting to analyze progress, eliminate deficiencies and to ensure systems are followed.
Pay for this position is commensurate with experience of candidate.
Qualifications
Experience and Knowledge
Intermediate knowledge of operational procedures, accounting, and customer service.
Knowledge of Microsoft Excel, Word, and Outlook required.
Intermediate knowledge of ledger and operational software (currently Yardi, SharePoint, and Credit Adjustment)
Over one year of experience preferred relating to the property management field and onsite Leasing Professional experience.
Ability to speak, read and write English for safety and productivity reasons.
$29k-38k yearly est. 7d ago
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Lease Up Manager
Concordrents 4.2
Concordrents job in Orlando, FL
ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members.
Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members.
Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually.
Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents.
ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work.
BASIC PURPOSE:
Perform functions to set up business operations, manage, market, lease, and operate new properties under construction and through initial phases of completion, working within the limits of established policy.
ESSENTIAL FUNCTIONS:
Interview, recommend hire and train leasing staff. Schedule, assign, and explain work. Monitor work quality and assist to resolve operating problems. Counsel and coach employees, establish standards of performance and appraise performance. Provide technical, managerial, and performance guidance. Interpret company rules and regulations, and clarify policy, maintain discipline, handle employee grievances, and maintain harmonious employee relations.
Ensure that property is prepared for business, and offices, kitchens, grounds, and other elements of under-construction property are properly set up and maintained to represent the companys image and standards. Unlock models and club house, when available, and ensure cleanliness and welcoming environment. Ensure that collateral and signage are available to potential residents.
Devise, implement, and participate in programs designed to promote assigned property in the community. Assess comparable prices, specials, and amenities. Communicate with local employers, locators, other property managers, and residents, attend job fairs and other events to promote incentives and market the property. Recommend the implementation of creative marketing opportunities to fill new community.
Greet prospective residents and determine for which program they will qualify based on number of persons in household and income levels. Show models, amenities, and features, and communicate the benefits of residency, rent and deposit information.
Take applications, initiate file, and ensure that all documentation is provided for certification process including birth certificates, employment, pay, and bank account verifications. Expedite missing items as required. Ensure that applications and required documents are complete, verify that information provided is consistent with validated data, and that all elements are prepared in compliance with policy, statutory, and tax credit requirements. Enter all required information into computer system. Issue documentation for approval by credit department and work with prospective residents to respond to inquiries and resolve related issues.
Track and report on activity and inventory based on plan and current availability. Validate information with construction and maintenance crews and in computer system. Assign units based on plan and progress and notify potential residents of acceptance of application. Set move in orientation dates.
Print and execute leases and related documents. Collect rents, deposits and bonds as required. Inspect assigned units with resident at move in and document requirements for repair. Issue keys and amenity passes, and explain requirements, rules, and regulations to new residents.
Track and report on periodic progress against lease up plan and budget, explain variances, and recommend action to be taken to ensure that actual revenues and expenses are consistent with plan. Prepare, update, and issue forecasts.
Provide resident services, respond to inquiries or concerns and enter work orders in computer system as appropriate. Maintain communications with maintenance and construction staffs to ensure that issues including warranty matters are appropriately and efficiently resolved. Track and discharge completed work orders in computer system and file hard copy documentation.
Collect rent payments from residents. Ensure that amount paid is accurate. Issue late rent notices and contact residents personally to collect late rent payments. Hand deliver notices to residents regarding actions to be taken related to rules infractions or past due rents or fees.
Audit first occupancy files. Ensure that files are in compliance with requirements, that documentation is order and that forms are complete and accurate. Ensure that information in file is consistent with computer record.
Set up supplies and materials for operating office. Process and pay invoices related to operations.
Pay for this position is commensurate with experience of candidate.
Qualifications
Knowledge and Experience
Thorough knowledge of a specialized or technical field, such as business administration, real estate, tax credit leasing requirements, and property management.
Broad specialized training equivalent to 2 years of college.
Over 3 and up to 5 years to become familiar with company procedures and policies and related property leasing and resident services issues.
$31k-49k yearly est. 3d ago
Lease Up Sales Expert - Titusville
Pegasus Residential 4.2
Cocoa, FL job
Sales Expert/Leasing Consultant How do you define success? At Pegasus Residential, our associates epitomize the word! The fast-paced company culture mixes challenge and excitement to create an environment of professionalism and engagement seldom seen or experienced!
Do you want to prove yourself, show what you can do? We invest in our associates, challenge them, give them the tools to succeed, and allow them to control their own future. We strive to promote from within, so if you want to move up quickly, you can!
Are you a high achiever, someone craving a workplace that challenges your talents and recognizes your efforts? Are you ready to join a family of professionals who encourage and motivate you to become your very best? EOE.
Visit our Careers Page at **********************************
YOUR ROLE AS A SALES EXPERT:
As a rock star sales expert your number one priority is helping prospective residents find the right apartment home. Using high-level communication skills along with strategic consultative selling skills, your dynamic, supportive, and considerate personality, combined with community knowledge, provide the positive and genuine experience people crave and seldom discover when looking for their home.
When you deliver the level of caring customer service key to residents fully enjoying their living experience at a Pegasus community, you gain a sense of self-worth and satisfaction that comes as a result of performing a job well. Renewals, important to company sustainability, become the norm rather than a challenge.
Qualifications:
To be successful in this role you should be/have:
* Working knowledge of Social Media
* Microsoft Office product suite: Word, Excel, Publisher, PowerPoint, Outlook
* Marketing Concepts
* Customer-Focused with excellent communication skills, verbal and written
* Timely, organized, and efficient
* Adaptable, creative, and open-minded
* Professional appearance and demeanor
* Sales savvy and eager to help people find the right home
* Drive to succeed
#INDHP
$30k-40k yearly est. 60d+ ago
Groundskeeper/Porter - The Village at Lake Lily
Greystar Real Estate Partners 4.6
Maitland, FL job
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
Ensures the physical aspects of the community are maintained and standards are met regarding the grounds, amenities and overall curb appeal and provides support to the service team members
JOB DESCRIPTION
Property Type: Garden
Stage: Renovation
Unit Count: 455
Schedule: Monday-Friday
Essential Responsibilities:
1. Inspects the community throughout the day to remove litter, debris, and pet droppings and ensure all common areas and amenities are neat and free of litter at all times.
2. Removes trash and remaining items from vacant apartments prior to starting the make-ready process, transfers trash to dumpster or storage area as applicable, and cleans and maintains storage areas.
3. Completes assigned minor and routine service requests as requested by Service Supervisor and/or Community Manager, and assists the make-ready specialist in the turn process.
4. Changes all locks in accordance with the property's policy and ensure gates to all pool areas are working according to codes and safety standards.
5. Distributes notices and communications to residents as necessary.
6. Informs appropriate supervisors of any observed hazard or potentially dangerous situation for residents, team members, guests and others.
7. Demonstrates customer services skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services.
8. Complies with Greystar's safety and risk-management policies by attending and participating in the property's routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.
Required Licenses or Certifications:
* Incumbents must have valid driver's license to operate a golf cart on property.
Physical Demands:
* Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
* Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
* Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
* Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
* Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends and holidays.
#LI-LM1
The starting hourly rate for this position is $16.00
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
$16 hourly 60d+ ago
Event & Lifestyle Coordinator - Album Monterey Pointe
Greystar Real Estate Partners 4.6
Kissimmee, FL job
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
The Lifestyle Coordinator plays an integral role in the support of the day-to-day management of the community to achieve community goals surrounding resident retention. This role works closely with the Community Manager and Sales Consultants to assist in the move-in process, the creation and coordination of programs and resident events, and with all aspects of sales and marketing for the community.
JOB DESCRIPTION
1. Greets prospects and residents as they enter the office/leasing area and ensures the comforts of prospects and visitors while they wait to speak with a team member. Assists with tours as needed
2. Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary.
3. Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and monitors the loading dock and/or elevator schedule for move-ins and move-outs.
4. Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.
5. Ensures all amenities are in tour condition and prepared for resident use.
6. Utilizes amenity space to develop and execute innovative, creative, and dynamic events, services, and programs. Works to develop outcomes as well as assessment metrics to determine success of programs.
7. Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains positive relationships and contacts with concierge vendors and local businesses, Offers recommendations to residents on a variety of services or needs and keeps up to date on events within the community.
8. Monitors and responds to Lifestyle E-mail Account and works with Lifestyle Team to ensure messages are responded to in a timely fashion and to create marketing and awareness of events, programs, services, and initiatives.
9. Creates and produces the monthly calendar, newsletter, and flyers with activities and events. Monitors and submits items for Resident Portal postings.
10. Participates in ensuring Greystar sales and marketing program standards and benchmarks are being met.
11. Provides input into the development of budgets within the property portfolio as it relates to planned activities and resident retention. Manage expenses to budget.
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
$38k-52k yearly est. 11d ago
Client Services Manager - Grande Pointe
Pegasus Residential 4.2
Orlando, FL job
client
service
manager
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$34k-58k yearly est. 60d+ ago
Maintenance Manager
Concordrents 4.2
Concordrents job in Oviedo, FL
ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members.
Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members.
Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually.
Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents.
ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work.
As a leader at the community, individuals in this position contribute to its success by ensuring the condition of amenities and apartment homes meets Concords high standards. This includes fully preparing apartment homes for new residents as well as maintaining the condition of occupied apartments.
This opportunity is right for you if you are proficient in the following areas: painting, plumbing, electrical, appliance repair, carpentry, landscape quality control, and irrigation repairs. This candidate will maintain the community's curb appeal to provide an attractive environment. The Candidate must have the ability to transfer knowledge to others on the team.
Candidates must have the desire and ability to address residents customer service needs through clear and caring communication. Have the ability to work independently with a sense of urgency and are solutions oriented. Willingness and ability to learn industry leading technology to provide efficient and effective service is essential. Qualified candidates must have demonstrated organizational skills in order to prioritize daily schedules to meet property demands.
A Certified Pool Operator (CPO) certification may be required to service pools. Additionally, EPA certification (either Universal or both Type I and Type II) is required and must be provided at the time of hire or obtained through company-provided training within six (6) months of hire to obtain the required certifications.
Pay for this position is commensurate with experience of candidate.
ESSENTIAL FUNCTIONS:
Works from policies, standards, schedules, service requests, logs, contracts, warrantees, and instructions.
Interviews, selects, recommends hire, trains, and supervises Maintenance Department staff. Provides for safety instruction, equipment, and devices and ensures that employees are aware of safety and quality standards. Provides operational training and technical direction and assists staff in the investigation and resolution of problems. Assigns and checks work. Evaluates performance and provides counseling and coaching to employees. Recommends, initiates and documents disciplinary measures as required. Monitors and records attendance and authorizes time cards. Initiates personnel actions, such as promotions, transfers, and terminations. Maintains harmonious employee/employer relations.
Participates in annual planning, recommends maintenance budget levels and related capital equipment purchases, and responds to inquiries or provides documentation in response to related inquiries. Works with Community Director to select and negotiate with local vendors and contractors.
Establishes maintenance and preventive maintenance schedules and routines in keeping with overall company policy to meet requirements of standards. Establishes and modifies priorities to suit changing conditions, and makes individual assignments based on the skill and availability of staff and monitors results.
Tracks and determines the status of service requests in computer system and closes records for completed orders. Investigates and resolves issues where service orders are past due in computer system.
Ensures that maintenance related documentation is current and accurate, including EPA logs, MSDS sheets, smoke detector records, asset inventory, fire, compactor, and pool logs ensuring that records are current and meet requirements. Checks warranty information and ensures that repairs performed meet with warranty requirements. Contacts vendors as required to resolve outstanding issues.
Monitors inventories of parts, supplies, and materials, places orders ensuring that inventories meet prescribed levels. Ensures that parts, materials and supplies are properly stored and that shop is maintained in safe and orderly condition.
Monitors the effectiveness of move-in and move-out inspections and conducts and documents inspections and orients new residents to the operation of units in apartments and respond to questions, as required.
Participates in and monitors maintenance activities involving response to service requests, painting or general maintenance of grounds, pool, amenities, club house and apartment homes, as well as apartment home housekeeping and preventive maintenance. Arranges for the movement and installation of equipment and furnishings within offices and common or amenity areas.
Responds to reports of unusual or escalated repair or maintenance issues. Determines repair, material, and supply requirements and performs any range of repairs involving mechanical, electrical, plumbing or HVAC systems or units. Determines the need for outside contractors and negotiates and schedules related assignments, monitoring progress and results.
Arranges for, implements and participates in any range of special projects to install or repair items to increase the aesthetics, safety, or quality of the property.
Maintains property grounds and facilities and resolves safety hazards, property damage, or unsightly conditions. Reports unusual or serious problems to management.
Prepares any range of periodic or special reports and data relating to maintenance activities and statistics.
Available for on call duty, nights and weekend work.
Qualifications
Knowledge and Experience
Use of mathematics together with the analytical use of complicated drawings, manuals, and schematics, and use various types of precision measuring instruments, such as gauges, meters, and electrical testers.
High School Diploma or GED Equivalent required.
Applied trades training on a particular or specialized occupation, requiring knowledge of mechanics, electrical systems, HVAC systems, and plumbing.
A Certified Pool Operator (CPO) certification may be required to service pools. Additionally, EPA certification (either Universal or both Type I and Type II) is required and must be provided at the time of hire or obtained through company-provided training within six (6) months of hire to obtain the required certifications
Ability to speak, read and write English for safety and productivity reasons.
Over five years required to be fully familiar with required techniques, equipment, systems, documentation, monitoring the work of others, and work routines.
$40k-58k yearly est. 7d ago
Operations Internship
Bell Partners 4.2
Sanford, FL job
Join Bell Partners and be a difference maker.
At Bell Partners, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates. We proudly serve our community of 85,000+ homes across 13 states and the District of Columbia. As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in producing outstanding results and fostering a work environment that allows everyone to contribute to their fullest potential. We rise above industry standards when every associate embraces their unique role and seizes the opportunity to make an impact.
Bell Partners has big goals, just like you do. The only way we realize those aspirations and grow is to step out of our collective comfort zone, take risks, try new approached and learn from each other along the way. We hope you will do just that during your internship.
It's pretty simple. We are highly focused specialist in a world with many competitors vying for our customers. We rise above when every Bell Associate embraces their unique role and seizes the opportunity to make an impact and rally around our purpose of creating communities our residents are proud to call home.
Have fun, be part of a caring team all while you get hands-on learning experiences in a real business environment. Our 10-week corporate internships will rotate you through your assigned department(s) which could include Investor Relations, Asset Management, Marketing, Business Intelligence, Financial Services and Management Services. We work with you to learn which track you are most excited about and put you right in the middle of all the action of our corporate world. The other exciting news about our corporate internships is that they may be offered in different regional offices (San Francisco, Raleigh, Alexandria, VA and others). This may give you the chance to stay home with your family while gaining all this great experience!
Your intern experience starts and ends at our Greensboro, NC home office along with other interns. Your very first week you will have an opportunity to complete some fantastic personal development training, meet and network with departments and gain knowledge which will help you get the most out of your internship. On your last week you will have an opportunity to create a presentation about your experience and share your thoughts and ideas to some of our Bell leaders.
Experience Overview:
We won't let you get bored! You will be rotating throughout the program experiencing various roles within your assigned department(s). During your exciting 10 weeks you will experience the following and more:
Assisting in preparing presentations
Special projects related to that business unit
Hands on experience with business processes
Working along with a project team and exposure to project meetings
Analyzing processes, reports and information and how it relates and impacts the business
Getting hands on experience with Bell's internal platform systems and tools
An opportunity to work both independently and as part of a team
We want you to finish your internship feeling a sense of purpose, leave with a sense of accomplishment and hope you think of Bell as a future employer.
About Bell Partners
Our purpose at Bell Partners is to create communities our residents are proud to call home. We currently own or manage over 85,000 homes in North America and continue to grow. Our people are the most important part of our company. We believe in building a culture that encourages our associates to invest in and serve one another, while pushing each other to take risks, allowing us to grow together and make a difference.
Join Bell to be a difference maker. Apply today!
Bell Partners reserves the right to amend this job description at any time. We are an Equal Opportunity Employer.
$26k-34k yearly est. Auto-Apply 60d+ ago
Assistant Community Director
Concordrents 4.2
Concordrents job in Oviedo, FL
ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members.
Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members.
Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually.
Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents.
ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work.
This position is right for you, if you wish to contribute to the success of the community by achieving leasing, marketing and administrative objectives. This includes building rapport with future and current residents to ensure desired occupancy and retention levels. Monitor community support systems to ensure communication between the community and support areas is maintained so that each area is able to achieve their goals.
Candidates will have experience with rent collections and analyzing reports critical to property operations. Must have the desire and ability to address residents customer service needs through clear, decisive and caring communication. Have the ability to work independently with a sense of urgency and are solutions oriented. This individual must have the aptitude to become proficient with industry leading technology in order to efficiently handle community demands. Qualified candidates must have demonstrated organizational skills in order to prioritize daily schedules.
Pay for this position is commensurate with experience of candidate.
ESSENTIAL FUNCTIONS:
Responsible for all aspects of leasing and marketing to local businesses and prospective residents. This includes the completion of marketing logs and other required marketing reporting.
Conduct move-in orientation with residents, and successfully renew leases for current residents in a timely manner and at the correct rate.
Generate and review a wide range of reports to track and resolve outstanding issues relating to rent payments, rent or sewer/water delinquencies, expired leases, past due recertifications, outstanding service requests, scheduled move-ins and move-outs, compliance, maintenance status of vacant apartment homes, and operational issues. Check and respond to voice mails and emails concerning any range of community issues.
Ensure that rent payments received on-site are promptly processed, avoiding credit adjustments. Address resident-related damages and policy violations so that proper communications occur with resident and that applicable fines and damage fees are collected.
Propose to your supervisor increases in rent or security deposits as market conditions allow.
Work with the PHA team and VRD to identify strategies to increase PHA voucher holders.
Create purchase orders and verify goods are received by performing received function in the system.
Respond to resident inquiries associated with community issues. Investigate, resolve, and follow up with residents to ensure satisfaction of concerns.
Inspect apartment homes upon vacancy to determine compliance with requirements for deposit refunds or charges to be assessed for damage or condition of unit, or for early lease termination. Document inspection results and submit deposit disposition for processing.
Assist to implement and execute resident activities including Monster Club, parties, training programs, and required resident service functions.
Represent the organization to residents, prospective residents, staff, and the community and practice exceptional service to prospects and residents. Ensure that residents concerns and service requirements are resolved with urgency, quality, and service consistent with policy and performance expectation.
Complete Accounting Month End and Procure to Pay checklist, other required checklists, and other administrative work for the community to include uploading documents to the Document Center.
Qualifications
Knowledge and Experience
General knowledge of Low Income Housing Tax Credit (LIHTC) requirements and Section 8 rent subsidies.
Thorough knowledge of property management, Yardi Voyager software and basic accounting principles.
Education which is equivalent to two years of college or industry certification courses.
Strong customer service and verbal and written communication skills are required.
Minimum of two years' experience in property management, with property leasing and resident services required.
Concord Management experience is preferred.
Demonstrated problem resolution work experience.
Exceptional customer service work history.
Ability to speak, read and write English for safety and productivity reasons.
$27k-38k yearly est. 3d ago
Community Manager - The Hudson
Bell Partners 4.2
Orlando, FL job
Join Bell Partners and be a difference maker.
At Bell Partners, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates. We proudly serve our community of 85,000+ homes across 13 states and the District of Columbia. As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in producing outstanding results and fostering a work environment that allows everyone to contribute to their fullest potential. We rise above industry standards when every associate embraces their unique role and seizes the opportunity to make an impact.
As a Community Manager with Bell, you will lead and direct all community operations to ensure quality services and a high degree of customer satisfaction. You will lead and motivate community staff members to provide services to residents and maintain a high level of resident satisfaction. You will also be responsible for recruiting, hiring, onboarding, managing, and providing feedback to associates.
What we can offer you:
Opportunities for career growth
Total rewards benefits package
Cell phone allowance
Family health insurance, 401(k) match, Vacation, Personal Days, and Sick time
Customized training programs
Associate referral bonus plan
Diverse, equitable, and inclusive work environment
A culture that empowers you to make a difference
What you'll do to make a difference:
Motivate associates through recognition programs, training, and team building
Ensure team meets BAL strategic drivers
Train staff members on proper leasing techniques and resident service
Ensure property performance is maximized, including walking the grounds and inspecting apartments
Tour visitors and guests to show amenities, apartments, models, community, etc. (this may involve walking on hills and up and down 3 flights of stairs)
Conduct regular performance appraisals and address any employee relations or associate concerns
Maintain complete and accurate associate files and a high level of associate satisfaction, measured by periodic surveys
Conduct weekly meetings with leasing and maintenance staff
Develop and administer community budget, and evaluate unit prices in accordance with the market and budget goals
Develop an annual marketing plan and conduct marketing reviews monthly
Obtain bids for all contract services and oversee routine capital projects, coordinate with Construction Services, as necessary
Hold responsibility for 35% of leasing activities
Regular attendance and punctuality
What you bring to our team:
BA/BS in business, sales, or related field, relevant experience, or a combination
Successful supervisory experience
3+ years' experience in a property management role preferred
The ability to build, lead, and serve on teams
Strong marketing skills required
Advanced mathematical skills and ability to analyze and explain financial reports
Strong working knowledge of MS Office Suite including MS Excel
Superior interpersonal skills and the ability to provide exceptional customer service
Strong time management skills and the ability to multi-task required
Knowledge of Yardi Voyager, or other similar programs preferred
Demonstration of Bell Core Values
Physical requirements of the job:
Walking, bending, reaching, climbing, and lifting to 30 lbs.
Ability to work with mechanical and electrical equipment, as well as hazardous materials
Must be comfortable with heights and moving heavy objects
#INDSE
#LI-JR1
About Bell Partners
Our purpose at Bell Partners is to create communities our residents are proud to call home. We currently own or manage over 85,000 homes in North America and continue to grow. Our people are the most important part of our company. We believe in building a culture that encourages our associates to invest in and serve one another, while pushing each other to take risks, allowing us to grow together and make a difference.
Join Bell to be a difference maker. Apply today!
Bell Partners reserves the right to amend this job description at any time. We are an Equal Opportunity Employer.
$43k-68k yearly est. Auto-Apply 56d ago
Maintenance Technician
Concordrents 4.2
Concordrents job in Lady Lake, FL
ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members.
Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. ConcordRENTS is committed to creating a pathway to a minimum wage of at least $20 per hour within the first 6 months of satisfactory employment. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members.
Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually.
Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents.
ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work.
Individuals in this position contribute to the success of the community by maintaining amenities and apartment home interiors. This includes fully preparing apartment homes for new residents as well as maintaining the condition of occupied apartments.
This opportunity is right for you if you have experience with painting, plumbing, electrical, appliance repair and carpentry. Must also have knowledge to identify and address landscaping deficiencies, as well as the ability to troubleshoot and perform irrigation repairs. This candidate will maintain the community's curb appeal to provide an attractive environment.
Candidates must have the desire and ability to address residents customer service needs through clear and caring communication. Have the ability to work independently with a sense of urgency and are solutions oriented. Willingness and ability to learn industry leading technology to provide efficient and effective service is essential.
A Certified Pool Operator (CPO) certification may be required to service pools. Additionally, EPA certification (either Universal or both Type I and Type II) is required and must be provided at the time of hire or obtained through company-provided training within six (6) months of hire to obtain the required certifications.
Pay for this position is commensurate with experience of candidate.
ESSENTIAL FUNCTIONS:
Works from check lists, schedules, service requests, and instructions.
Responds to assigned punch lists and prepares apartments for move in, ensures that all check list items are processed and resolved. Determines repair, material, and supply requirements and performs any range of routine repairs including replacement of damaged floor covering, repair of walls, counter tops, fixtures, fans, windows, doors, and appliances.
Responds to assigned service requests to investigate and make routine mechanical repairs to damaged or broken apartment or amenity elements as reported by residents or staff. Examines reported problem, determines extent of repairs, materials and supplies required and makes routine repairs to damaged or broken units. Escalates more complex HVAC, electrical, plumbing, and appliance service requests to others as appropriate after determination of repairs required. Ensures repairs are made in keeping with quality and safety standards.
Paints any range of interior and exterior surfaces and fixtures at assigned properties, including apartments, club house and amenity areas, compactor areas, speed bumps, signs, posts, gates, street markings, and hand rails. Touches up building exterior surfaces as required. Cleans and prepares surfaces, pressure washing as appropriate. Applies caulk around doors, windows, or on breezeway floors to repair surfaces. Patches and repairs drywall and stucco surfaces, matching textures on walls, ceilings and other surfaces as required. Selects proper coatings and colors. Paints entire surface or touches up paint as required to ensure compliance with aesthetic standards.
Processes assigned area of grounds in keeping with schedules and check lists. Picks up trash, empties trash bins, and replaces trash bags. Moves trash to compactor and cleans, pressure washes, and sanitizes compactor and immediate area. Blows, sweeps, pressure washes, and cleans sides of buildings, stairs, and breezeways. Cleans light globes, removes cobwebs, and otherwise ensures the cleanliness of building exteriors and areas around and between buildings. Pressure washes building walls, breezeways, sidewalks, and other assigned areas.
Cleans and scrubs pool and deck surfaces, and removes debris. Checks water and treats with prescribed chemicals under supervision or as certified to ensure that pool water characteristics are in compliance with prescribed standards.
Checks and repairs irrigation systems. Rakes recreation areas and straightens signs and poles. Paints signs, speed bumps, street markings, and other miscellaneous areas as assigned.
Performs assigned range of preventive maintenance routines including change filters, check smoke detectors and replace batteries as required, change light bulbs, and perform damage inspections.
Assists in moving appliances in and out of apartments and empties discarded personal belongings and trash left in vacated apartment homes. Makes keys as directed.
Conducts and documents move-in and move-out inspections, orients new residents in the operation of appliances in apartment homes and responds to questions.
Maintains property grounds and notifies supervisor of safety hazards, property damage or unsightly conditions on grounds. Notifies supervisor of the need to replenish materials and supplies when low. Stores and maintains supplies and materials in keeping with procedures and standards.
Tracks and maintains status of service requests in computer system and closes records for completed orders.
Available for on call duty, nights and weekends.
Qualifications
Knowledge and Experience
High School Diploma or GED Equivalent required.
Requires basic mechanical knowledge.
A Certified Pool Operator (CPO) certification may be required to service pools. Additionally, EPA certification (either Universal or both Type I and Type II) is required and must be provided at the time of hire or obtained through company-provided training within six (6) months of hire to obtain the required certifications.
Ability to speak, read and write English for safety and productivity reasons.
Prefer over one year of experience to be fully familiar with required techniques, equipment, and work routines.
$20 hourly 7d ago
Compliance Analyst
Concordrents 4.2
Concordrents job in Maitland, FL
ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members.
Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. ConcordRENTS is committed to creating a pathway to a minimum wage of at least $20 per hour within the first 6 months of satisfactory employment. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members.
Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually.
Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents.
ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work.
BASIC PURPOSE:
Responsible for understanding and interpreting the compliance policies for Florida and ensures each assigned property's adherence to those policies, as well as acting as a liaison between various governmental agencies (state, federal, and local) monitoring personnel and the site staff. The position requires exercise in analytical skills and judgment that the information does/does not meet our criteria.
ESSENTIAL FUNCTIONS:
Review legal documents to determine required compliance criteria.
Monitor set-aside levels of Extremely Low Income (ELI) units, and warning supervisor if the set-aside is jeopardized and assisting staff with reallocation of units to maximize rent revenues.
Assist with compliance related activities for lease-up properties, including reviewing applications, and auditing and correcting move-in files to ensure that first occupant file are complete and correct before submission to the Limited Partner.
Monitor overall property set asides for Income Averaging properties to ensure Federal Compliance is being met.
Processing of all reasonable accommodation and reasonable modification requests for portfolio assigned.
Perform unit conversions and monitoring for all Qualified Contract (QC) properties, assisting with QC activities as requested.
Coordinates monitoring agency file reviews and site visits with site staff and assists the site in preparing for the review.
May attend some state agency monitoring reviews.
Reviews findings letters from monitoring agencies and investors, coordinate with the appropriate CD/VRD to complete the corrections and ensure that the response is delivered to the monitor on or before the required date.
Reviews and submits required reports to monitoring agencies; provides response to any report discrepancies. Reports must be reviewed monthly regardless of the required reporting frequency.
Monitors a percentage of files approved and disqualified by the Application Support or Recertification Teams and provide “spot training” if discrepancies are discovered.
Responsible for reviewing and determining income for local and state tax abatement programs as well as updating unit trackers for submission to the local county offices.
Answers questions and delivers “spot training” to site staff as needed to ensure that corrections are complete and accurate and to mitigate errors in the future.
Works with Application Support / Recertification Team to ensure that proper file documentation is gathered prior to resident move-in or annual recertification.
May attend continuing education sponsored by a state agency or investor.
Responsible for developing and maintaining positive relationships with all monitoring personnel.
Pay for this position is commensurate with experience of candidate.
Qualifications
Knowledge and Experience
Must become familiar with Concord Management policies and procedures relating to both operations and compliance.
Must have an intermediate knowledge of computer programs including, but not limited to, MS Word, Excel, Outlook, and Property Management Software.
Must possess a positive attitude, excellent verbal, written and interpersonal skills. Must have the ability to work well in a fast-paced environment with little supervision and be able to resolve conflicts.
Must be proactive, work independently and follow tasks through to completion.
Duties require attention to detail and the ability to analyze complex data. Advanced knowledge of the Housing Credit, Income Averaging, Tax-Exempt Bond, SAIL, SHIP and HOME is preferred.
A college degree is preferred but not required.
Travel may be required.
Two plus years of experience with the Housing Credit and other federally assisted programs.
Ability to speak, read and write English for safety and productivity reasons.
$20 hourly 3d ago
Community Director-Floater
Concordrents 4.2
Concordrents job in Daytona Beach, FL
ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members.
Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members.
Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually.
Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents.
ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work.
As the leader of the community, this individual is responsible for developing a successful team that provides exceptional customer service to our future and current residents. The position requires travel and work at communities as requested within specific regional portfolios.
This position is right for you if you have the desire to achieve the goals of the community by managing the administrative operations, as well as ensuring the condition of amenities and apartment homes meet Concord's high standards.
This candidate must have the ability to identify and execute marketing strategies to achieve occupancy and financial objectives. Must have extensive knowledge of landscape and agronomic requirements to ensure the community's curb appeal is maintained at an exceptional level.
Candidates will have experience with rent collections and analyzing reports critical to property operations. Must have the desire and ability to address residents customer service needs through clear, decisive and caring communication. Have the ability to work independently with a sense of urgency and are solutions oriented. This individual must have the aptitude to become proficient with industry leading technology in order to efficiently handle community demands. Qualified candidates must have demonstrated organizational skills in order to prioritize daily schedules.
The position requires travel and work at communities as requested within specific regional portfolios.
Pay for this position is commensurate with experience of candidate.
ESSENTIAL FUNCTIONS:
Demonstrates a willingness to learn and excel towards mastery of job responsibilities as well as demonstrate initiative by taking on challenging assignments.
Responsible for all aspects of leasing and marketing to prospective residents.
Interviews, recommends hire, and trains administrative, leasing, and maintenance staff. Delegates, defines, schedules, and assigns. Monitors work quality and assists to resolve operating problems. Counsels and coaches employees, establishes standards of performance and appraise performance. Provides technical, managerial, and performance guidance. Interprets company rules and regulations, and clarifies policy, maintains discipline, handles employee grievances, and maintains harmonious employee relations.
Establishes and communicates marketing, leasing, maintenance, and program goals and develops strategies for team accomplishment of property business plan.
Develops financial budgets and forecasts relating to revenues and operating expenses and sets occupancy goals based on historical records and competitive markets. Recommends capital improvements to achieve asset value goals and market share.
Ensures that property maintains consistently appealing appearance. Routinely walks the property and determines and communicates elements that require attention to meet expected safety, security, and aesthetic standards. Monitors maintenance activity to ensure that units are ready for occupancy in keeping with schedules and inventory requirements. Plans and implements maintenance programs through subordinate supervision to maintain the value of property assets and to ensure the safety and security of residents and staff.
Manages financial and administrative operations in keeping with budget limits and policy requirements. Collects and accounts for rent payments, enters transactions and tracks financials through computer system. Implements strategies to minimize past due accounts and manages collections in keeping with policy. Ensures that ancillary income audits are complete and accurate, reviews results and ensures that revenue generation is consistent with service provided. Identifies local contractors, establishes service requirements, negotiates contracts and monitors results. Reviews, codes, and authorizes payment of invoices for local operating expenses and maintain compliance with defined budget levels. Ensures that financial records are accurate and current. Review periodic budget results and report on variances.
Manages marketing and leasing activities, establishes and communicates objectives, and initiates measures to ensure achievement of budgeted occupancy expectations. Determines and authorizes modifications in incentives as required to maximize revenue and meet occupancy and financial goals.
Represents the organization to residents, prospective residents, staff, and the community. Develops, communicates, executes, and engages staff in resident services, programs, and activities consistent with financing provisions, to enhance the value of the product for residents, and to increase retention and occupancy. Ensures that residents' concerns and service requirements are resolved to with urgency, quality, and service consistent with policy and performance expectation.
Monitors and controls adherence to leasing, certification and recertification policies and procedures to ensure compliance with tax credit and/or financing requirements for specific property. Ensures that records and files are complete, accurate, documented, and properly retained.
Prepares and submits any range of required notifications and reports to residents, Community Support Center, and regulatory agencies in keeping with requirements. Responds to audit points and implements measures to correct discrepancies as required.
Qualifications
Knowledge and Experience
Thorough knowledge of a specialized or technical field, such as business administration, real estate, finance, tax credit leasing requirements, and property management.
Broad specialized training equivalent to two years of college.
Over five and up to seven years of experience in the property management field with property leasing and resident services experience required.
History of work experience in problem resolution.
Exceptional customer service work history.
Ability to speak, read and write English for safety and productivity reasons.
$24k-31k yearly est. 3d ago
Assistant Manager - Aventon lake Conway
Pegasus Residential 4.2
Orlando, FL job
Lease Up Assistant Manager
Pay range: $24-25/hour
How do you define success?
Our fast-paced company culture mixes challenge and excitement to create an environment of professionalism and engagement seldom seen or experienced!
Do you want to prove yourself, show what you can do?
We invest in our associates, challenge them, give them the tools to succeed, and allow them to control their own future. We strive to promote from within, so if you want to move up quickly, you can!
Your Role as a Client Services Manager:
Your practical and compassionate nature is critical to effectively balance between leasing apartments, managing resident retention, marketing the community, and handling administrative and financial responsibilities for your community.
As a client services manager, you are required to assume greater responsibilities upon absorbing and applying knowledge of all aspects of property management. Maturity and good judgment is a necessity…you serve as the individual responsible for the community in the absence of the Property Manager.
If you're a role model to peers, someone who advocates on behalf of your team to enhance individual performance while providing excellent service to internal and external customers, we want to speak with you! Proactive, organized professionals with a team-player mindset and a passion to exceed expectations thrive in this role.
Qualifications:
Hold or be working to attain the professional designation of Certified Apartment Manager or Accredited Property Manager.
High school degree or equivalent; college education preferred.
At least one year practical experience as either a Leasing Consultant, or Assistant Community Manager.
$24-25 hourly 5d ago
Maintenance Expert
Pegasus Residential 4.2
Davenport, FL job
Great News!! Pegasus Residential, an award-winning property Management Company is Hiring. A fast-growing, Atlanta-based national multifamily property management company, Pegasus Residential is considered the top destination for apartment professionals! One of the Top 50 largest management companies in the USA, we're looking for forward-thinking, dynamic people to become part of our world-class family as we move to the next level.
We are actively seeking a Groundskeeper at this time. A successful candidate will be career minded, customer service focused, and most importantly, enthusiastic!
Pegasus Residential Offers:
Competitive pay with bonus
Significant opportunity for advancement
Culture that says "Creating a great place to work is our key to success"
Enthusiastic, fun, exciting and fast paced work environment
Job Requirements:
Work closely with the Maintenance Supervisor in completing tasks that ensure the community meets appearance and operational standards.
Responsible for the overall cleanliness and curb appeal of the community including grounds, amenities, building exteriors and leasing office, parking lots and other common areas of the community.
Assist in the preparation of vacant apartments for move-in by new residents, and in completing resident requests for service as directed by the Maintenance Supervisor.
Great attitude and willingness to learn
Proficient in the areas of plumbing, painting, electrical, HVAC, pool maintenance, drywall, minor carpentry, or a skill set that shows an aptitude to learn these skills
Professional appearance a must
Enthusiastic and positive attitude
Driver's license and car
Interviews will be held ASAP. Please visit us on the web at ***********************************
Pegasus Residential is an Equal Opportunity Employer.
$26k-32k yearly est. 19d ago
Junior Centralized Specialist
Concord Management, Ltd. 4.2
Concord Management, Ltd. job in Maitland, FL
ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members. Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members. Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually. Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents. ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work. BASIC PURPOSE: Performs duties to assist the Centralized Analytics Department in the operation of proper processing of deposit accounting, move-in, renewal and credit adjustments within the company software systems. Specialize in one or more of the following functions. ESSENTIAL FUNCTIONS: Support and Perform Deposit Accounting Process: Process certified letters, scan documents and upload to the Document Center. Reconcile residents final billing statement upon move out to ensure proper standardized accounting performed for assessed charges and credits. Support and Perform Move-in and Renewal Process: Track pending move-ins and renewals that are approaching expiration or already expired. Perform functions within the company software to ensure proper setup of all move-ins and renewals, drafting leases and addenda. Support and Perform Credit Adjustments Process: Assist in research related to the credit adjustment process. Perform the essential function and process within the company software to authorize resident credits to ledgers. Daily, weekly and monthly reporting: Reviews daily, weekly and monthly reporting to analyze progress, eliminate deficiencies and to ensure systems are followed. Pay for this position is commensurate with experience of candidate.
Experience and Knowledge
* Intermediate knowledge of operational procedures, accounting, and customer service.
* Knowledge of Microsoft Excel, Word, and Outlook required.
* Intermediate knowledge of ledger and operational software (currently Yardi, SharePoint, and Credit Adjustment)
* Over one year of experience preferred relating to the property management field and onsite Leasing Professional experience.
* Ability to speak, read and write English for safety and productivity reasons.
$29k-38k yearly est. 54d ago
Community Director
Concordrents 4.2
Concordrents job in Sanford, FL
ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members.
Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members.
Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually.
Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents.
ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work.
As the leader of the community, this individual is responsible for developing a successful team that provides exceptional customer service to our future and current residents.
This position is right for you if you have the desire to achieve the goals of the community by managing the administrative operations, as well as ensuring the condition of amenities and apartment homes meet Concord's high standards.
This candidate must have the ability to identify and execute marketing strategies to achieve occupancy and financial objectives. Must have extensive knowledge of landscape and agronomic requirements to ensure the community's curb appeal is maintained at an exceptional level.
Candidates will have experience with rent collections and analyzing reports critical to property operations. Must have the desire and ability to address residents customer service needs through clear, decisive and caring communication. Have the ability to work independently with a sense of urgency and are solutions oriented. This individual must have the aptitude to become proficient with industry leading technology in order to efficiently handle community demands. Qualified candidates must have demonstrated organizational skills in order to prioritize daily schedules.
Pay for this position is commensurate with experience of candidate.
ESSENTIAL FUNCTIONS:
Demonstrates a willingness to learn and excel towards mastery of job responsibilities as well as demonstrate initiative by taking on challenging assignments.
Interview and recommend hiring of office, leasing and maintenance staff. Create staffing schedules to coincide with anticipated work requirements. Monitor work quality to ensure it adheres to standards established by Concord. Counsel and coach team members, appraise their performance, and develop effective, efficient, and harmonious teams. Development of team members to achieve career advancement. Continued demonstrated proficiency toward recruitment efforts as a representative for Concord and a dedicated focus to bench building.
Achieves thorough knowledge of area competitors along with development and maintaining awareness of any changes that would impact the property's position in the market, including visiting the competitive set 1-2 times annually. Responsible for all aspects of leasing and marketing to local businesses and prospective residents, and to successfully renew leases for current residents.
Establish and maintain effective communication with residents to aid in addressing resident-related damages, policy violations, past due accounts and collections by monitoring collect dashboard for NSFs while ensuring applicable fines and damage fees are collected.
Create purchase orders and verify goods and services are received by performing received function in Yardi's system.
Develop an understanding of the components of the financial statements and how property performance can impact each line item. Participate actively in the development and completion of variance reports, projections and budgets. Work with supervisor and support departments to adhere to financial budgets and projections related to revenues and operating expenses. Set occupancy goals, propose rent and security deposit increases when market bears, work with the PHA (Public Housing Agency)team and VRD to identify strategies to increase PHA voucher holders and recommend capital improvements for each assigned community.
Ensure that property maintains consistently appealing appearance. Routinely walk the property to determine, communicate and monitor items requiring attention. Monitor maintenance activity to ensure that units are ready for occupancy in keeping with schedules and inventory requirements. Work with Maintenance Manager and Regional Maintenance team to implement maintenance programs, including quarterly preventative maintenance, to maintain the value of property assets.
Work with Maintenance Manager and Regional Maintenance team to identify local contractors to obtain service and capital improvement proposals. Recommend contractors for performing these services while utilizing RealPage Vendor Credentialing and the Contract Database for obtaining vendor and contract approval. Oversee and manage work completed by contractors to ensure adherence to agreed upon specifications.
Represent the organization to residents, prospective residents, staff, and the community. Develop, communicate, execute, and engage staff in providing exceptional service to prospects and residents. Ensure that residents' concerns and service requirements are resolved with urgency, quality, and service consistent with policy and performance expectation.
Coordinate leasing staff to work with prospects and residents to obtain documentation needed to support their application for residency or recertification.
Complete Accounting Month End and Procure to Pay Checklist, other required checklists, and other administrative work for the community to include uploading documents to the Document Center.
Qualifications
Knowledge and Experience
General knowledge of Low Income Housing Tax Credit (LIHTC) requirements and Section 8 rent subsidies.
Thorough knowledge of property management, Yardi Voyager software and basic accounting principles.
Extensive knowledge of landscape and agronomic maintenance.
A college degree or industry certification courses with a focus on management is preferred.
Proven business acumen with leadership abilities demonstrated throughout a career.
Strong customer service and verbal and written communication skills are required.
Leadership is exhibited at all levels within an organization. The preferred candidate will demonstrate their leadership abilities not only in this role but throughout their career with Concord.
4-year degree preferred but could be substituted for relevant work experience.
Minimum of three years' experience in property management, with property leasing, resident services, and managing the physical assets of a community required.
History of work experience in problem resolution.
Exceptional customer service work history.
Ability to speak, read and write English for safety and productivity reasons.
$33k-43k yearly est. 3d ago
Maintenance Manager
Concord Management, Ltd. 4.2
Concord Management, Ltd. job in Orlando, FL
ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members. Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members. Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually. Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents. ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work. As a leader at the community, individuals in this position contribute to its success by ensuring the condition of amenities and apartment homes meets Concords high standards. This includes fully preparing apartment homes for new residents as well as maintaining the condition of occupied apartments. This opportunity is right for you if you are proficient in the following areas: painting, plumbing, electrical, appliance repair, carpentry, landscape quality control, and irrigation repairs. This candidate will maintain the community's curb appeal to provide an attractive environment. The Candidate must have the ability to transfer knowledge to others on the team. Candidates must have the desire and ability to address residents' customer service needs through clear and caring communication. Have the ability to work independently with a sense of urgency and are solutions oriented. Willingness and ability to learn industry leading technology to provide efficient and effective service is essential. Qualified candidates must have demonstrated organizational skills in order to prioritize daily schedules to meet property demands. Certified Pool Operator (CPO) certification may be required in order to service pools. Additionally, EPA certification (either Universal or both Type I and Type II) is required and must be provided at the time of hire or obtained through company-provided training within six (6) months of hire to obtain the required certifications. Pay for this position is commensurate with experience of candidate. ESSENTIAL FUNCTIONS: Works from policies, standards, schedules, service requests, logs, contracts, warrantees, and instructions. Interviews, selects, recommends hire, trains, and supervises Maintenance Department staff. Provides for safety instruction, equipment, and devices and ensures that employees are aware of safety and quality standards. Provides operational training and technical direction and assists staff in the investigation and resolution of problems. Assigns and checks work. Evaluates performance and provides counseling and coaching to employees. Recommends, initiates and documents disciplinary measures as required. Monitors and records attendance and authorizes time cards. Initiates personnel actions, such as promotions, transfers, and terminations. Maintains harmonious employee/employer relations. Participates in annual planning, recommends maintenance budget levels and related capital equipment purchases, and responds to inquiries or provides documentation in response to related inquiries. Works with Community Director to select and negotiate with local vendors and contractors. Establishes maintenance and preventive maintenance schedules and routines in keeping with overall company policy to meet requirements of standards. Establishes and modifies priorities to suit changing conditions, and makes individual assignments based on the skill and availability of staff and monitors results. Tracks and determines the status of service requests in computer system and closes records for completed orders. Investigates and resolves issues where service orders are past due in computer system. Ensures that maintenance related documentation is current and accurate, including EPA logs, MSDS sheets, smoke detector records, asset inventory, fire, compactor, and pool logs ensuring that records are current and meet requirements. Checks warranty information and ensures that repairs performed meet with warranty requirements. Contacts vendors as required to resolve outstanding issues. Monitors inventories of parts, supplies, and materials, places orders ensuring that inventories meet prescribed levels. Ensures that parts, materials and supplies are properly stored and that shop is maintained in safe and orderly condition. Monitors the effectiveness of move-in and move-out inspections and conducts and documents inspections and orients new residents to the operation of units in apartments and respond to questions, as required. Participates in and monitors maintenance activities involving response to service requests, painting or general maintenance of grounds, pool, amenities, club house and apartment homes, as well as apartment home housekeeping and preventive maintenance. Arranges for the movement and installation of equipment and furnishings within offices and common or amenity areas. Responds to reports of unusual or escalated repair or maintenance issues. Determines repair, material, and supply requirements and performs any range of repairs involving mechanical, electrical, plumbing or HVAC systems or units. Determines the need for outside contractors and negotiates and schedules related assignments, monitoring progress and results. Arranges for, implements and participates in any range of special projects to install or repair items to increase the aesthetics, safety, or quality of the property. Maintains property grounds and facilities and resolves safety hazards, property damage, or unsightly conditions. Reports unusual or serious problems to management. Prepares any range of periodic or special reports and data relating to maintenance activities and statistics. Available for on call duty, nights and weekend work.
Knowledge and Experience
* Use of mathematics together with the analytical use of complicated drawings, manuals, and schematics, and use various types of precision measuring instruments, such as gauges, meters, and electrical testers.
* High School Diploma or GED Equivalent required.
* Applied trades training on a particular or specialized occupation, requiring knowledge of mechanics, electrical systems, HVAC systems, and plumbing.
* Certified Pool Operator (CPO) certification may be required in order to service pools. Additionally, EPA certification (either Universal or both Type I and Type II) is required and must be provided at the time of hire or obtained through company-provided training within six (6) months of hire to obtain the required certifications.
* Ability to speak, read and write English for safety and productivity reasons.
* Over five years required to be fully familiar with required techniques, equipment, systems, documentation, monitoring the work of others, and work routines.
$40k-58k yearly est. 5d ago
Maintenance Technician - Floater
Concordrents 4.2
Concordrents job in New Smyrna Beach, FL
ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members.
Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members.
Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually.
Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents.
ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work.
Individuals in this position contribute to the success of the community by maintaining amenities and apartment home interiors. This includes fully preparing apartment homes for new residents as well as maintaining the condition of occupied apartments.
This opportunity is right for you if you have experience with painting, plumbing, electrical, appliance repair and carpentry. Must also have knowledge to identify and address landscaping deficiencies, as well as the ability to troubleshoot and perform irrigation repairs. This candidate will maintain the community's curb appeal to provide an attractive environment.
Candidates must have the desire and ability to address residents customer service needs through clear and caring communication. Have the ability to work independently with a sense of urgency and are solutions oriented. Willingness and ability to learn industry leading technology to provide efficient and effective service is essential.
A Certified Pool Operator (CPO) certification may be required to service pools. Additionally, EPA certification (either Universal or both Type I and Type II) is required and must be provided at the time of hire or obtained through company-provided training within six (6) months of hire to obtain the required certifications.
Pay for this position is commensurate with experience of candidate.
ESSENTIAL FUNCTIONS:
Works from check lists, schedules, service requests, and instructions.
Responds to assigned punch lists and prepares apartments for move in, ensuring that all check list items are processed and resolved. Determines repair, material, and supply requirements and performs any range of routine repairs including replacement of damaged floor covering, repair of walls, counter tops, fixtures, fans, windows, doors, and appliances.
Responds to assigned service requests to investigate and makes routine mechanical repairs to damaged or broken apartment or amenity elements as reported by residents or staff. Examines reported problem, determines extent of repairs, materials and supplies required and makes routine repairs to damaged or broken units. Escalates more complex HVAC, electrical, plumbing, and appliance service requests to others as appropriate after determination of repairs required. Ensures repairs are made in keeping with quality and safety standards.
Paints any range of interior and exterior surfaces and fixtures at assigned properties, including apartments, club house and amenity areas, compactor areas, speed bumps, signs, posts, gates, street markings, and hand rails. Touches up building exterior surfaces as required. Cleans and prepares surfaces, pressure washing as appropriate. Applies caulk around doors, windows, or on breezeway floors to repair surfaces. Patches and repairs drywall and stucco surfaces, matching textures on walls, ceilings and other surfaces as required. Selects proper coatings and colors. Paints entire surface or touches up paint as required ensuring compliance with aesthetic standards.
Processes assigned area of grounds in keeping with schedules and check lists. Picks up trash, empties trash bins, and replaces trash bags. Moves trash to compactor and cleans, pressure washes, and sanitizes compactor and immediate area. Blows, sweeps, pressure washes, and cleans sides of buildings, stairs, and breezeways. Cleans light globes, removes cobwebs, and otherwise ensures the cleanliness of building exteriors and areas around and between buildings. Pressure washes building walls, breezeways, sidewalks, and other assigned areas.
Cleans and scrubs pool and deck surfaces, and removes debris. Checks water and treats with prescribed chemicals under supervision or as certified to ensure that pool water characteristics are in compliance with prescribed standards.
Checks and repairs irrigation systems. Rakes recreation areas and straightens signs and poles. Paints signs, speed bumps, street markings, and other miscellaneous areas as assigned.
Performs assigned range of preventive maintenance routines including change filters, check smoke detectors and replace batteries as required, change light bulbs, and perform damage inspections.
Assists to move appliances into and from apartments and to empty apartments of discarded personal belongings and trash left in vacated apartment homes. Makes keys as directed.
Conducts and documents move-in and move-out inspections, orients new residents in the operation of appliances in apartment homes and respond to questions.
Maintains property grounds and notifies supervisor of safety hazards, property damage or unsightly conditions on grounds. Notifies supervisor of the need to replenish materials and supplies when low. Stores and maintains supplies and materials in keeping with procedures and standards.
Tracks and maintains status of service requests in computer system and closes records for completed orders.
Available for on call duty, nights and weekends.
Qualifications
Knowledge and Experience
High School Diploma or GED Equivalent required.
Requires basic mechanical knowledge.
A Certified Pool Operator (CPO) certification may be required to service pools. Additionally, EPA certification (either Universal or both Type I and Type II) is required and must be provided at the time of hire or obtained through company-provided training within six (6) months of hire to obtain the required certifications.
Ability to speak, read and write English for safety and productivity reasons.
Prefer over one year of experience to be fully familiar with required techniques, equipment, and work routines.
$27k-33k yearly est. 7d ago
Leasing Professional
Concordrents 4.2
Concordrents job in Orlando, FL
ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members.
Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members.
Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually.
Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents.
ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work.
This position is right for you, if you wish to contribute to the success of the community by achieving leasing, marketing and administrative objectives. This includes building rapport with future and current residents to ensure desired occupancy and retention levels. Monitor community support systems to ensure communication between the community and support areas is maintained so that each area is able to achieve their goals.
Pay for this position is commensurate with experience of candidate.
ESSENTIAL FUNCTIONS:
Responsible for all aspects of leasing and marketing to local businesses and prospective residents. This includes the completion of marketing logs and other required marketing reporting.
Represent the organization to residents, prospective residents, staff, and the community and practice exceptional service to prospects and residents. Ensure that residents concerns and service requirements are resolved with urgency, quality, and service consistent with policy and performance expectation.
Prepare the property for business by completing Morning Merchandise prior to business opening. Walk the property and make adjustments or report on elements that are in need of attention. Ensure model and clubhouse are clean and provide a welcoming environment.
Ensure that rent payments received on-site are promptly processed. Address resident-related damages and policy violations so that proper communications occur with resident and that applicable fines and damage fees are collected as requested.
Ensure all documentation is provided for residency and recertification processes to the Café or Recertification Team, ensuring all documentation is uploaded to café or the document center as required.
Notify future residents of application approval, collect deposits and assign units.
Ensure proper execution of leases and related documents by working with the centralized analytics team. Inspect assigned units prior to resident move in to ensure adherence to Concord standards.
Respond to resident inquiries associated with community issues. Investigate, resolve, and follow up with residents to ensure satisfaction of concerns.
Inspect apartment homes upon vacancy to determine compliance with requirements for deposit refunds or charges to be assessed for damage or condition of unit, or for early lease termination. Document inspection results and submit deposit disposition for processing as requested.
Assist to implement and execute resident activities including Monster Club, parties, training programs, and required resident service functions.
Complete required checklists, and other administrative work for the community as directed.
Qualifications
Knowledge and Experience
General knowledge of business. High School Diploma or equivalent required.
Strong customer service, verbal and written communication skills are required.
Demonstrated customer service or sales experience.
Property management leasing experience is preferred.
Demonstrated problem resolution work experience.
Ability to speak, read and write English for safety and productivity reasons.