Conduent CEO and leadership

There is nothing positive to report about Conduent in Australia.

I've been involved in a high-profile government project in Melbourne, Australia, awarded controversially in 2023. This project includes the Conduent Victoria Ticketing System (CVTS), Conduent Business Services Australia (CBSA), and Conduent Business Services France (CBSF). Despite being part of the same company, these entities suffer from severe issues with collaboration, coordination, and trust. Management routinely deceives the government client regarding our capabilities and delivery schedules. They make promises without consulting the delivery team, resulting in unrealistic expectations and inevitable failures. This dishonesty jeopardizes the project and significantly impacts team morale. The project's management team, based in Australia, Europe, and Central America, is incompetent and promotes a toxic work environment. Bullying by the management is common, with frequent harassment of employees. The leadership lacks direction and runs the project in a chaotic manner. This toxic atmosphere has led to employees abruptly leaving without any farewells, creating an eerie and unsettling work environment. Many employees feel trapped and are actively seeking other job opportunities. Without significant changes in leadership and management practices, I cannot recommend working on this project or at Conduent in Australia.

None

Remove all project's management team, based in Australia, Europe, and Central America, is incompetent and promotes a toxic work environment.

Easy interview done by incompetent senior leadership team.

My compensation at Conduent is below the industry average.

The representation of diverse demographics within the organization is lacking, with a predominant presence of white Caucasian French individuals.

There is nothing at work that brings me joy.

Everything. Helping my customers and making sure their day was joyful

The noise violations. Your area had to be pitch perfect quite and you can’t control outside.

The food trucks, the appreciation shown, the incentives when completing tasks properly

Everything. Helping my customers and making sure their day was joyful

The noise violations. Your area had to be pitch perfect quite and you can’t control outside.

The food trucks, the appreciation shown, the incentives when completing tasks properly

Some of the coworkers

Unprofessional management team, poor pay, no raises pretty much nothing to like about this company

Health and Dental insurance

Benefits were decent. Group I worked for was better than most in terms of management, environment, and duties.

Low pay compared to other companies in similar work. Idea is to put as much work on one individual as possible instead of hiring in additional help.

You get the chance to work from home if you want.

Uncaring management, management is all fluff and no substance, very low wages, very expensive healthcare benefits, fast paced training no one can keep track of

Working from home.

Supportive management; work/life balance; work remote; decent salary

401K and benefits are terrible; work remote so feel disconnected and not part of the company; little opportunity to advance or train/develop provided

No longer there however, the team I trained with was a great group of people.

There was inconsistency regarding compensation from the onset, unprofessional management.

The people I trained with were good people, the company left a lot to be desired.

My management team, and the opportunities for professional growth.

The stress that comes with customer servicing

PTO/Floating Holidays/Paid Holidays/Full Benefits

The environment was great. The co-workers and supervisors was good people. I enjoyed helping my customers and solving their problems.

Nothing

I loved being able to work from home. The hours were reasonable and the equipment was provided. I also have a disability and they were also very willing to meet any accommodations I required. Training was intensive, but needed to be for the client I worked for.

Not enough feedback from management for improvements I could make. Very few meetings to keep on top of new info. If your equipment went down (what was provided by them), you couldn't work again until they fixed it or you received a replacement. Pay could have been better.

Started out as contract, but the vast majority of the group I worked for was hired on. This improved benefits and pay as well as provided more opportunities for advancement.