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  • Remote Call Center Representative

    Conduent 4.0company rating

    Conduent job in Denver, CO or remote

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. **Remote Call Center Representative** Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. We are looking for people with a passion for helping others, who are naturally empathetic and determined to deliver a comprehensive solution to these Supplemental benefits-related calls. Customer service experience is a plus but not required to be successful in this role. Pay is $16.32/hour which may be below your state's minimum wage. Please take this into consideration when applying. Paid time off is accrued after 180 days (about 6 months) of employment. Health benefits medical, dental, and vision are available on the1st of employment. Fully work from home. You must successfully complete a 3-week virtual training class and 2 weeks of Nesting. You cannot miss a day of training. Successfully learn to navigate 12-13 systems and average of 30-40 calls per day. Hours of Operation: 24/7 and the client is open 365 days a year including holidays - You must be flexible to receive a production schedule that falls **anytime** within the hours of operation. Production schedules are given during training and based on business need. **About the Call Center Representative role:** Claims inquires or debit card denials. Questions regarding documentation that has been requested from the member. Assistance with website. Registration and forgotten usernames/passwords/lockouts. Members asking for assistance with placing Commuter Orders Member balance inquiries Member inquiries about eligible expenses Member inquiries regarding Plan Year and/or Deadlines Member inquiries regarding making or missing Contributions for their HSA Member account closures, transfers, or rollovers Member profile updates. Address, Phone number, etc. Member inquiries regarding Tax Forms Assisting Members with setting up a distribution from their HSA Assistance with opening a new HSA. Member rewards and online navigation questions **A few questions you may be asked** : I need to submit a reimbursement request; can you help me with that? This is my first time logging in to the portal and I need my password reset. Can you help? I need assistance navigating your website, can you assist? **Requirements for Remote Call Center Representative:** Successfully complete customer service assessment & typing test on a computer (not compatible with mobile devices). High school diploma, GED, or college degree. Must have 6 months of customer service experience. Complete a mandatory paid training program with 100% attendance. Successful completion of a background check is required for this position. Great problem-solving skills Ability to effectively multi-task Flexibility to work weekends. Manage a steady volume of incoming calls from customers while navigating multiple systems. Successful completion of a background check is required for this position, which includes education and previous employment verification (you may be asked to provide proof of each). **Equipment and workspace requirements: ** We provide all equipment. (Computer, Monitor, Mouse, Keyboard, Headset, Ethernet Cord, Power Cables) You must have a **home internet** connection with **25 Download and 10 Upload Speed** (you may do a quick check through _*************************** ) Must be able to hardwire your work computer directly to your home modem via ethernet. (Ensure the available connection meets the minimum bandwidth requirements to perform your job function. **Satellite internet and wireless internet are not acceptable** . Must have a quiet, **distraction free** workspace. (Workspace must be clutter free, free of distraction, no one is allowed in workspace during working hours, no writing utensils, or unauthorized electronics in the work area). **The application process will take less than 20 minutes and includes everything required to be considered.** Apply to the role and provide your basic profile information (2 minutes) Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes). Complete a typing test (2 minutes) **You will need a keyboard** . Take short assessment to determine your fit for the role and set everyone up for success (10 minutes) **Important** Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time. _We are currently NOT hiring in the following geographies, including but not limited to:_ _States: AK, CA, CT, HI, IL, MA, MD, MT, NJ, NY, OR, WA._ _Metro Areas: Minneapolis - MN, Washington, DC, Denver - CO, Boulder - CO, Edgewater - CO, Flagstaff - AZ._ **Be part of the future:** Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best! \#Remote44 Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.32/hour. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .
    $16.3 hourly 22d ago
  • Appeals Coordinator

    Conduent Incorporated 4.0company rating

    Conduent Incorporated job in Baton Rouge, LA or remote

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Payrate: $17-$21.50 per hour, which may be below your state's minimum wage. Please take this into consideration when applying. Are you a recent graduate with a degree in the social services field? Are you eager to learn new skills and help adults in need? As an Appeals Coordinator you will represent the customer, the Louisiana Department of Health (LDH) Office of Aging and Adult Services (OAAS), in defending eligibility decisions by appearing before the Division of Administrative Law (DAL) in appeal hearings with presentations of summaries of evidence. In this remote role, you will: * Review decision/denial letters on new appeals requests received, research data and materials to accumulate evidence, draft and prepare summary of evidence (SOE) files, upload final SOE files to the DAL SharePoint site. * Monitor deadlines to ensure timely submission of SOE files and hearing status reports * Collaborate with internal departments as needed to gather information needed to complete appeal file * Participate in quality assurance (QA) process of Long Term-Personal Care Services (LT-PCS) eligibility decision. We will teach you how to: * Prepare summaries of evidence * Prepare for appeals * Document required reporting for position * Utilize SharePoint We will also: * Help you get IHC Certified with the LA Department of Health and Hospitals. Qualifications: * Have a bachelor's degree in health and human services, social work, sociology, psychology, or a related field. * Demonstrate quality communication skills, both oral and written. * Show a desire to work with the public. * Be a Louisiana resident. Preferred: * Have experience in health-related social and/or human services. * Have experience working with older adults or individuals with disabilities. Flexible Working At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too. In this role, you can expect the following working conditions: Remote work: Work in a way that allows you to work from home and also have time onsite *when needed)to connect with other team members and business leaders. Working For You Perks and rewards designed for you: * Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment. * Retirement Savings: We will support you as you save for your future. * Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more. * Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint. * Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career. * Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work. * Great Work Environment: We are proud of our award-winning culture and the recognition we've received for our diversity efforts. Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time. Join Us At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can: Bring your authentic self to work Grow and thrive, both personally and professionally Make a difference with our clients, in our communities, and with the millions of people we support When you join Conduent, you are engaged in creating the future - both our company's and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $17-$21.50. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
    $17-21.5 hourly 16d ago
  • Staff Partner Development Manager.

    Intuit 4.8company rating

    Columbus, OH job

    Come join Intuit as a Staff Partner Development Manager. **Responsibilities** + Develop and execute a comprehensive revenue growth strategy for an assigned territory of large US Accounting and Tax firms and their clients through adoption of Intuit's Technology Platform Solution(s). + Engage accounting firms to gain an understanding of their business needs and their clients, and prepare, present and implement formal proposal recommendations for the solution tech stack for their business. + Make outbound calls to actively prospect new leads and engage firms to generate new business opportunities. + Utilize executive presentation skills and ROI analysis to demonstrate the value propositions of the Intuit's Technology Platform Solution, and articulate Intuit's strategies and products in comparison to key competitors. + Identify, navigate and collaborate with key stakeholders within the prospective firms to influence the buying process and accelerate sales. + Maintain a high level of knowledge of Intuit's products and competitor offerings. + Grow and manage a sales pipeline and maintain a sustainable sales cycle to achieve quarterly sales revenue targets. + Navigate complex selling processes while building strong relationships with key partners. + Track key metrics of success, including quota attainment, pipeline velocity, sales cycle duration, close rates, and account growth.Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. **Qualifications** + Bachelor's degree in business, marketing, or a related field or equivalent experience. + Minimum of five years of experience in sales or account management, preferably in the accounting or financial services industry. + Experience in developing and executing successful sales strategies for mid-to-large size accounts. + Knowledge of digital technologies and software solutions for small businesses, including accounting solutions like QuickBooks Online. + Excellent presentation, negotiation, and relationship-building skills. + Ability to work in a fast-paced and dynamic environment with demanding goals. + Proven ability to work collaboratively with teams internally and externally. + Ability to travel 50% across the US. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
    $106k-137k yearly est. 13d ago
  • Customer Focus Analyst (Unit 42 MDR) - Remote Weekend Shift

    Palo Alto Networks 4.8company rating

    Remote or New York, NY job

    Our Mission At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description The Team Unit 42 is the global threat intelligence team at Palo Alto Networks. We believe threat intelligence should be shared and available to all within the industry. We deliver high-quality, in-depth research on adversaries, malware families, and attack campaigns. Our analysts uncover and document adversary behaviors and then share playbooks that give insight into the various tools, techniques, and procedures threat actors execute to compromise organizations. If you're looking for a career with access to the brightest minds in cybersecurity, you've found it. We have a hunger for researching, hunting out the world's newest threats and sharing them with our industry to make the digital world a safer place. You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects - centered on what we believe is one of the most significant mission statements in the world. We also strive to be the most people-centric company ever! That means we're constantly working to make your experience amazing, and you are part of the team breaking boundaries of what the workplace can be! Job Summary Unit 42's Managed Detection and Response (MDR) service is growing fast - and we're building a customer-centric team that blends technical expertise with direct customer engagement. As a Customer Focus Analyst, you'll act as the front line of communication between our MDR analysts and our customers, helping bridge the gap between incident response and customer understanding. You'll not only support investigations and incident triage, but also help onboard customers, answer technical questions about reports, alerts, and the service, and manage ongoing communications to ensure clarity, alignment, and satisfaction. This role is ideal for someone who is technical at their core, but enjoys customer interactions, driving clarity, and ensuring our partners feel confident and supported in their cybersecurity journey. Key Responsibilities Be part of a customer-focused sub-function of the Unit 42 MDR team, dedicated to proactive communication and technical guidance Support onboarding activities for new customers Monitor incoming communication from customers (e.g., via email, comments), triage and route issues as needed, and answer technical questions around reports, alerts, and recommendations Collaborate with MDR analysts to ensure the customer's technical questions about incidents or threats are fully addressed Own the customer communication lifecycle during ongoing incidents - ensure timely updates, clarity, and alignment on next steps Help drive consistency and quality in how incidents and threat intelligence are communicated externally Escalate and advocate for customer issues internally across Product, Engineering, and the broader Unit 42 team Qualifications Preferred Qualifications 1+ years of experience in a customer-facing cybersecurity role such as professional services, customer success, or customer support - must, Tier 1/2 SOC analyst experience Hands-on experience with tools such as EDR, SIEM, SOAR, or XDR Strong customer communication skills - verbal and written - with the ability to explain complex technical details clearly Experience reviewing, drafting, or presenting incident reports and security findings Familiarity with Cortex XDR or Cortex XSOAR Experience onboarding new security services or clients Additional Information Salary Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $104500/YR - $169100/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.
    $104.5k-169.1k yearly 21d ago
  • Proposal Content Specialist

    Teletech 4.5company rating

    Remote job

    Proposal Content SpecialistYour potential has a place here with TTEC's award-winning employment experience. As a Proposal Content Specialist working remote in Mexico, you'll be a part of bringing humanity to business. #experience TTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Mexico says it all!As a Proposal Content Specialist, you'll play a critical role in shaping the quality and consistency of our pursuit and sales enablement content across all verticals and solutions. You'll contribute to and optimize our content assets across several tools including our Responsive Proposal Management Platform, our internal online product catalog and other relevant tools, ensuring proposal managers, solutioners, and the go-to-market team have access to accurate, engaging, and reusable content. You'll also collaborate closely with our U. S. -based proposal team to support strategic pursuits and contribute to winning new business. What You'll Be Doing· Own and manage the Responsive content library, including tagging, organizing, updating, and archiving proposal content. · Coordinate updates, ensure quality and relevancy, and optimize usage of content across go-to-market tools and content engines such as the Product Catalog, the Site Capabilities Matrix, the Client Database, etc. · Write and edit engaging, client-focused content that aligns with TTEC's voice, value propositions, and win themes (as needed). · Collaborate with proposal managers and other stakeholders to identify content gaps and develop new assets to support strategic pursuits. · Ensure content is compliant, current, and aligned with TTEC's brand and messaging standards. · Support proposal managers on select projects, including developing new content, formatting, and light coordination. · Partner with subject matter experts and stakeholders across verticals to gather and validate content. · Monitor content usage and performance to drive continuous improvement and reuse. · Maintain version control and ensure content reflects the latest solution updates and differentiators. What You Bring to the Role· 2-4 years of experience in proposal or client-facing content management, preferably in a BPO (contact centers) environment. · Hands-on experience with the Responsive Proposal Management Platform or similar platform is required. · Strong writing, editing, and proofreading skills with a focus on clarity, persuasion, and professionalism. · Ability to work independently while collaborating in real time with a global proposal team. · Familiarity with SharePoint, Microsoft Word, and PowerPoint. · Excellent organizational skills and attention to detail. · Ability to manage multiple priorities in a fast-paced, deadline-driven environment. · Fluent in English with exceptional written and verbal communication skills. · Willingness to work U. S. -aligned hours or demonstrate strong asynchronous collaboration skills. What You Can ExpectSupportive of your career and professional development An inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company values Ask us about our paid time off (PTO) and wellness and healthcare benefits And yes. . . a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Visit ******************* ttec. com/ for more information. About TTECOur business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. #LI- RemotePrimary Location: Mexico
    $59k-74k yearly est. Auto-Apply 1d ago
  • Business Consultant - Sales Representative-Lincoln-Nebraska

    Fiserv 4.4company rating

    Remote job

    Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Business Consultant - Sales Representative-Lincoln-Nebraska About your role: As a Business Consultant - Sales Rep on Merchant Solutions, you will work with local banks and credit unions to bring Clover from Fiserv point-of-sale and payments solutions to small and medium-sized businesses. The role sits on a field sales team focused on merchant acquisition, onboarding, and driving adoption of Clover products to improve merchants' operations and revenue. What you'll do: Proactively engage with assigned banks and credit unions to identify merchant opportunities and jointly drive Clover deployments across the territory. Spend a portion of time generating self-sourced leads through in-person prospecting, cold outreach, and local relationship-building with merchants. Schedule and conduct on-site merchant visits to demo Clover solutions, assess needs, propose tailored configurations, and close transactions. Manage territory planning, forecast pipeline in CRM, and meet or exceed sales quotas through consultative selling and solution bundling. Coordinate and perform on-site Clover installations, terminal configuration, and hands-on merchant training to ensure successful go-lives. Partner with internal teams (support, implementation, underwriting) and FI partners to remove deployment blockers and accelerate merchant activation. Travel within the assigned territory to meet financial institution partners and merchant prospects; manage a territory of approximately 7-15 banks depending on assignment. Responsibilities listed are not intended to be all-inclusive and may be modified as necessary. Experience you'll need to have: 1+ years of experience in merchant acquiring and payment processing, including transaction routing, settlement basics, and merchant onboarding. 2+ years of experience in Clover from Fiserv POS platform configuration, deployment, and merchant-facing demonstrations. 3+ years of experience in Salesforce Sales Cloud (or equivalent CRM) for pipeline management, opportunity tracking, and territory forecasting. 3+ years of experience in quota-driven B2B sales with documented territory management and sales performance. 3+ years of experience in cold calling, in-person prospecting, and lead generation for SMB merchant accounts. 3+ years of experience in POS hardware installation, payment terminal setup, and basic network configuration (Ethernet/Wi‑Fi) for merchant endpoints. 3+ years of equivalent combination of educational background, related experience, and/or military experience. Experience that would be great to have: Experience working directly with bank or credit union partners on merchant referral or reseller programs. Familiarity with PCI DSS requirements for merchants and merchant-level compliance workflows. Prior experience deploying EMV/contactless payment terminals and integrated online ordering/omnichannel POS solutions. Demonstrated success using Salesforce Sales Cloud to drive territory growth and reporting to stakeholders. Previous experience with Clover from Fiserv partner or independent software vendor integrations. How you'll work: This role requires the use of a computer and audio equipment. Travel: Approximately 60% field travel off-site or to other office locations is expected. Sponsorship: You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. Benefits at Fiserv: Fuel Your Life program to support physical, financial, social, and emotional well-being Paid holidays and generous time away policies No-cost mental health support through Employee Assistance Programs Living Proof program to recognize your peers' extra effort with points used for rewards Eight Employee Resource Groups to foster a collaborative culture Unparalleled professional growth with training, development, and internal mobility opportunities Retirement planning and discounted shares with the Employee Stock Purchase Plan Medical, dental, vision, life, and disability insurance options available day one Tuition assistance and reimbursement program Paid parental, caregiver, and military leave This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact *******************. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
    $180k-248k yearly est. Auto-Apply 49d ago
  • Technical Account Manager (Unit 42 Managed Services) - Remote

    Palo Alto Networks Inc. 4.8company rating

    Remote or Santa Clara, CA job

    Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Your Career The Technical Account Manager will act as a trusted advisor to our customers to help ensure efficient Palo Alto Networks' Unit 42 Managed Services adoption. In this role, you will work closely with CISOs, Security Architects, Security Engineers, and Operations teams within mid-to-large enterprises to implement best-in-breed Managed Detection and Response & Managed Threat Hunting services. The end result is increased customer satisfaction, value, retention, and expansion of the Unit 42's security footprint. Your Impact * Ensure customers are maximizing their return on investment by owning the customer's on-boarding, adoption, satisfaction and advocacy across a portfolio of customers * Provide high touch/white glove customer outreach immediately post close to shepherd customers through the on-boarding process * Drive adoption- ensure customer applies the offering in a timely manner * Ensure customer is measurably satisfied with the service they are receiving, informing customers of refresh needs and options * Develop a trusted advisor relationship with customer stakeholders, executive sponsors and partners to drive the managed services adoption to ensure they are leveraging the solution to achieve full business value * Be the first line of defense in solving customer support requests, and coordinating and prioritizing timely resolutions with engineering teams and become a Subject Matter expert over time * Ensure continual communication with customers on Unit 42 messaging, current and offerings updates, events, main points contact within Unit 42, and touchpoint for all feedback from our customers * Serve as a customer advocate in influencing product roadmap and improvements * Manage performance metrics CSAT, Renewal rate, Reference-ability, Renewal likelihood, Adoption, Consumption, Customer Engagement. Identify renewal risk and collaborate with internal teams to remediate * Identify risks to the customer achieving their stated business goals and work with the account team to build a risk mitigation plan or escalate as needed Qualifications Your Experience * 4+ years of relevant work experience in customer success, consulting, post-sales technical account management, and similar roles in the cybersecurity field- a must! * Experience building out new programs and initiatives within an ever-evolving organization * Strong consulting and project management skills, with proven results working as a trusted advisor to drive business value for customers, including the ability to interact with client teams at various levels of technical and non-technical depth * Proven track record of managing customer escalations, balancing customer expectations, and negotiating successful resolutions * Highly data-driven with a commitment to following process * Excited about driving and tracking a consistent engagement process with all customers in your portfolio * Team player with the highest level of integrity, who will innovate to continue improving the way we serve our customers * Previous experience with a Cybersecurity/SaaS solutions company and/or an enterprise software company highly desired * Experience with enterprise security products and/or offerings Additional Information The Team Unit 42 is the global threat intelligence team at Palo Alto Networks. We believe threat intelligence should be shared and available to all within the industry. We deliver high-quality, in-depth research on adversaries, malware families, and attack campaigns. Our analysts uncover and document adversary behaviors and then share playbooks that give insight into the various tools, techniques, and procedures threat actors execute to compromise organizations. If you're looking for a career with access to the brightest minds in cybersecurity, you've found it. We have a hunger for researching, hunting out the world's newest threats and sharing them with our industry to make the digital world a safer place. You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects - centered on what we believe is one of the most significant mission statements in the world. We also strive to be the most people-centric company ever! That means we're constantly working to make your experience amazing, and you are part of the team breaking boundaries of what the workplace can be! Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $110,800 - $179,200/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.
    $110.8k-179.2k yearly 1d ago
  • Advanced Resolution Engineer

    Fiserv 4.4company rating

    Remote job

    Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Advanced Resolution Engineer About Your Role You will drive complex technical troubleshooting efforts in a command center setting by leveraging observability tools. This role combines your technical expertise along with a fact-based data-driven, troubleshooting approach to quickly find the fault domain of issues that may span multiple technology stacks. This includes implementation techniques and tools for the most efficient solution to meet business needs, including present and future capacity requirements. What you'll do: Provide in-depth technical troubleshooting and analysis of complex issues across a large global enterprise environment Work with a client first attitude with the ability to work well under high pressure and stressful situations to deliver outstanding customer service Collaborate with peers and other technology experts across the firm (network, server, database, application, cloud) Participate in an on-call rotation as needed Experience you'll need to have: 6+ years of experience in systems and/or network engineering role with a full understanding of IP, TCP, and UDP 4+ years of troubleshooting complex systems at an enterprise level 3+ years with enterprise tools such as Dynatrace, Extrahop, Splunk, and Wireshark Bachelor's degree in computer science, or a relevant field, or an equivalent combination of education, work, and/or military experience Experience that would be great to have: Experience with scripting languages like Python or PowerShell Industry certifications such as Wireshark Certified Analyst (WCA) or Worldwide Certified Network Analyst (WCNA) Strong problem-solving skills with the desire to continue learning about all different types of technologies and gain satisfaction from solving problems Be curious about how things work and why they work Ability to mentor and train others in analysis and troubleshooting How you'll work: This role requires being on-call during non-standard and/or overnight hours on a rotational basis This role requires flexibility to work overtime that includes weekends and holidays This role requires use of a computer and audio equipment Sponsorship: In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact *******************. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
    $74k-92k yearly est. Auto-Apply 10d ago
  • Delivery Executive

    Fiserv 4.4company rating

    Remote job

    Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Delivery Executive About your role: We are seeking a dynamic and experienced Delivery Executive to join our Government Solutions team, supporting a State of Texas contract. This client-facing, senior manager role will provide delivery leadership within a matrix environment, ensuring successful execution of complex public sector initiatives. The Delivery Executive will collaborate with client stakeholders and internal teams to maintain service quality, manage delivery risks, and drive continuous improvement. What you'll do: Provide senior-level delivery leadership for a large-scale State of Texas engagement, ensuring alignment with contractual commitments, SLAs, and client expectations. Lead governance activities including risk and issue management, dependency tracking, operational readiness reviews, and escalation handling. Collaborate with directors, workstream leads, and cross-functional teams to manage scope, schedule, budgets, and quality across multiple concurrent workstreams. Oversee vendor and subcontractor delivery, contract compliance, and performance management within a matrix environment. Drive continuous improvement initiatives, post-implementation reviews, and operational handover processes to improve efficiency and outcomes. Build and maintain executive client relationships; prepare and deliver executive-level reporting and presentations for client and internal leadership. Experience you'll need to have: 10+ years of experience in program and portfolio management for large-scale IT implementations, including governance frameworks and executive reporting. 10+ years of experience in security and compliance for public sector IT (NIST SP 800-53, FedRAMP, PCI DSS). 8+ years of experience in cloud platforms and enterprise architecture for public sector deployments (Azure, AWS GovCloud). 8+ years of experience in system integration and APIs (REST/SOAP), middleware (MuleSoft, Tibco), and large-scale data integrations. 6+ years of experience with delivery and ITSM tooling (ServiceNow, Jira, Confluence) and vendor/contract management platforms. 6+ years of experience with payments and financial systems, including ACH/NACHA and payment gateway integrations. 6+ years of equivalent combination of educational background, related experience, and/or military experience. Experience that would be great to have: PMP and/or ITIL v4 certification. Prior experience delivering large-scale public sector implementations for State of Texas contracts or similar state government programs, including familiarity with DIR/state procurement processes. Experience with payment solutions and financial systems integrations for government clients. Proven experience managing complex vendor ecosystems and subcontractor delivery in highly regulated environments. Executive-level stakeholder management and reporting experience, including presenting to state leadership and steering committees. Sponsorship: You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. Benefits at Fiserv: Fuel Your Life program to support physical, financial, social, and emotional well-being Paid holidays and generous time away policies No-cost mental health support through Employee Assistance Programs Living Proof program to recognize your peers' extra effort with points used for rewards Eight Employee Resource Groups to foster a collaborative culture Unparalleled professional growth with training, development, and internal mobility opportunities Retirement planning and discounted shares with the Employee Stock Purchase Plan Medical, dental, vision, life, and disability insurance options available day one Tuition assistance and reimbursement program Paid parental, caregiver, and military leave This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact *******************. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
    $100k-125k yearly est. Auto-Apply 3d ago
  • Software Development Engineering - Advisor II

    Fiserv 4.4company rating

    Columbus, OH job

    **Calling all innovators - find your future at Fiserv.** We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. **Job Title** Software Development Engineering - Advisor II **About your role:** At Fiserv, we are dedicated to transforming financial services technology to benefit our clients. As a Software Development Engineering - Advisor II, you will play a critical role in designing, developing, and maintaining high-quality software applications. You will work with cross-functional teams to deliver solutions that align with our business goals and client needs. **What you'll do:** + Lead the design, development, and implementation of software applications to support Fiserv's business goals. + Collaborate with cross-functional teams to gather requirements and translate them into technical specifications. + Perform coding, testing, and debugging of applications to ensure optimal performance and reliability. + Maintain and improve existing codebases and lead peer review processes. + Mentor junior developers and provide technical guidance to enhance team capabilities. + Responsibilities listed are not intended to be all-inclusive and may be modified as necessary. **Experience you'll need to have:** + Experience using Quadient software + 6+ years of experience in software development + 3+ years of experience in Java, C, C#, C++, or similar programming languages + 3+ years of experience in SQL databases + 3+ years of experience in AWS, Azure, or GCP services + 3+ years of experience with CI/CD pipelines and DevOps practices + 3+ years of experience with Agile methodologies + 6+ years of an equivalent combination of educational background, related experience, and/or military experience **Experience that would be great to have:** + Experience in the financial services industry \#LI-JS1 This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. _Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate._ Thank you for considering employment with Fiserv. Please: + Apply using your legal name + Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). **Our commitment to Equal Opportunity:** Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact ******************* . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information. **Note to agencies:** Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. **Warning about fake job posts:** Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
    $81k-95k yearly est. 8d ago
  • DSM for Enterprise Healthcare - Great Lakes

    Palo Alto Networks Inc. 4.8company rating

    Columbus, OH job

    Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren't easy goals to accomplish - but we're not here for easy. We're here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We're changing the nature of work from benefits to learning, location to leadership, we've rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together. Job Description Your Career Our solutions are best-in-breed and customers need a trusted cybersecurity partner who can create a truly zero-trust-based security architecture. Our customers are looking to us to create critical transformations and our portfolio of solutions will help us do that. As a District Sales Manager, you will lead a team of field sellers and to help formulate and execute a strategy to maximize business growth. You are instrumental in developing and managing your team to generate revenue and achieve individual, team, and organizational quotas. We are looking for a proven first-line sales leader with great energy, leadership, and initiative to drive team performance and revenue growth for our sales team. This role will entail: * Deeply understanding your customers' needs by doing the research to develop insight into their priorities * Bring support to your team by participating in and leading prospect meetings * Deep dive into weekly territory pipeline and forecasting activities to coach direct reports on strategies to drive closure * Actively engage in territory planning and development, relationship development and opportunity to drive revenue by supporting and assisting your team in closing opportunities * Lead a high-performance sales culture that delivers results in bookings, sales development, and forecast accuracy while simultaneously mentoring and developing your team * In-depth technical knowledge of our portfolio with the ability to take a holistic approach to help solve our customers' problems * Drive and oversee team selling opportunities * Holds team and self accountable to achieve challenging goals while maintaining a forward-thinking approach when faced with setbacks * Ability to communicate with leaders at all levels, including C-suite and establishes open and trusting relationships * Successfully influences others through change management * Development of a winning team, including recruiting, hiring and training while upholding our core values. Qualifications Qualifications * Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security industry * Experience with channel and partner sales models * Proven leader with the ability to create high performing teams in a rapidly growing sales environment. * Year over year track record of successful sales pipeline management and results * Highly driven individual with an execution focus and a strong sense of urgency with an entrepreneurial mindset. * Track record of consistently delivering revenue numbers and goals while maintaining a focus on team development and growth. * Capable of successfully managing significant client escalations and issues * Excellent at influencing others, both externally and internally; ability to communicate effectively and build consensus across various functional groups to achieve goals. * You're a leader and you know that to get the best results, you also have to be a great team player, building excellent rapport and collaboration with cross-functional teams. Additional Information The Team Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $401,000 - $468,500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Motor-Vehicle Requirement: This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver's license.
    $60k-78k yearly est. 55d ago
  • Senior Process Associate for US institutional Retirement Contact Centre

    Genpact 4.4company rating

    Remote or Richardson, TX job

    Ready to shape the future of work? At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE\: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Senior Process Associate for US institutional Retirement Contact Centre In this role, you will be responsible for talking to customer and helping them with queries related to retirement, benefits which typically includes the following responsibilities. Responsibilities · Handling customer queries regarding their benefits via phone - Requires to take at least ~ 40 - 60 calls in a day · Demonstrate a solid understanding of various retirement plans such as 401(k), 403(b), 457, and stay updated on relevant regulations affecting the retirement business · Respond to participant inquiries via phone (Primally) and chat regarding their retirement plans, including plan details, investment options, contributions, distributions, and rollovers. · Assist participants with account maintenance, beneficiary updates, and plan enrollments. Ensure all transactions comply with plan provisions and regulatory requirements. · Provide participants with information on plan features, benefits, and investment options. Help them understand their statements and the impact of their investment choices. · Identify and resolve participant issues in a timely and efficient manner. Escalate complex cases to senior team members or supervisors as necessary. · Assist plan sponsors with the administration of their retirement plans, including tasks such as contribution calculation, non-standard trading, participant financial activity, and other complex record-keeping functions · Ensure that retirement plans adhere to all regulatory requirements, including IRS regulations, ERISA guidelines, and plan documents. · Address participant inquiries regarding contribution limits, eligibility requirements, and retirement planning resources · Assist with investment management activities, such as fund transfers, rebalancing, and implementing investment changes. · Communicate with plan participants, and other stakeholders to address inquiries, resolve issues, and provide updates as needed. · Maintain positive relationships with clients and ensure high levels of satisfaction with services provided Qualifications we seek in you! Minimum Qualifications · Relevant retirement call center experience · Minimum internet connectivity of 25MBPS+ and a quiet workspace free of distractions for call center Work from Home Role · Flexibility to work shifts assigned by business based on call center hours of business operation. Preferred Qualifications/ Skills · Any Graduate · Ability to be flexible and adapt to constantly changing priorities · Proficiency in retirement plan record-keeping systems and Microsoft Office applications. · Strong understanding of retirement plans, IRS regulations, and ERISA requirements. · Microsoft Office proficiency, especially Excel · Quality Lean/Process Improvement knowledge · Ability to work under pressure in a dynamic environment · Thirst for learning! Analytical thinking and ability to learn fast · Ability to be pro-active and to think “creatively” · Cultural Awareness in a diverse and international environment Why join Genpact? · Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation · Make an impact - Drive change for global enterprises and solve business challenges that matter · Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities · Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day · Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters\: Up. Let's build tomorrow together. The approximate annual base compensation range for this position is $22.00 to $24.00 per hour. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity Work-from-Anywhere Roles - “Los Angeles California-based candidates are not eligible for this role” Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
    $22-24 hourly Auto-Apply 57d ago
  • Business-to-Business Sales Representative - Remote USA

    Teletech Services Corporation 4.5company rating

    Remote or Austin, TX job

    Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Business-to-Business Sales Representative working remotely you'll be a part of bringing humanity to business. #experience TTEC. Inbound and Outbound opportunities available. Our TTEC work from home team has 40 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI or outside of the United States. Residents of Colorado, Florida, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need. What You'll be Doing Are you results-focused and love to help others? Do you have a passion to maximize sales opportunities? In this role, you'll work effectively to service, enhance and build relationships with current and future clients. Focused on achieving revenue quotas, you'll provide professional service & sales for Fortune and Enterprise level accounts. Whether it's getting answers for customers quickly, consulting on products & services with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Bring your strong product and brand knowledge, goal setting experience, and passion to negotiate and close a sale, handle objections and rebuttals during customer interactions Effectively recommend, quote, and negotiate product knowledge with customers to close the sale while identifying and handling all sales opportunities What You Bring to the Role 1 year or more of business development and/or business-to-business sales experience 1 year or more experience of selling SaaS products for some programs One year or more post-secondary education Comfortable with decision making by assessing the situation, researching potential solutions and making recommendations before escalating to the next level Computer experience High speed internet (> 15 mbps) While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets) Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in What you can expect: Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage range of $13 to $19 per hour plus performance bonus, and commission opportunities based on the program And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit ************************************************ for more information A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location: US-TX-AustinJob: Sales / Business Development
    $13-19 hourly Auto-Apply 6h ago
  • Senior Sales Business Development Consultant

    Conduent 4.0company rating

    Conduent job in Florham Park, NJ or remote

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. **About the Role:** As a Sales Executive supporting Commercial Solutions you will play a crucial role in driving our growth by utilizing your consultative sales expertise to secure new contracts and foster existing client relationships. You will be at the forefront of our sales efforts, collaborating with internal partners to provide innovative solutions to our clients' business challenges. Here's your chance to be a part of a dynamic team, make a meaningful impact, and shape the future of Conduent's success. **Responsibilities:** + Initiating relationships and securing contracts with new customers that meet assigned sales quotas and targets. + Nurturing and expanding relationships with current clients through cross-selling new services and collaborating with Account Management to promote new services within existing accounts. + Managing the entire sales cycle, from initial customer engagement to closing deals. + Evaluating prospects against company criteria for ideal customers and sales opportunities. + Engaging with prospects about their business challenges and requirements, as well as presenting the range of options and cost benefits of each. + Effectively presenting to senior managers and decision-makers. + Crafting and delivering compelling proposals. + Collaborating with technical staff and product specialists as needed to address customer requirements. + Developing and maintaining territory plans outlining how sales targets will be consistently met. + Partnering with Account Management to create key account plans, identifying opportunities and strategic motivators. + Collaborating with solutions leaders to enhance service delivery focus and align with Conduent's offerings. + Recommending and initiating improvements to sales and marketing operations. + Ensuring accurate and timely use of a robust CRM to track pursuit activities and solution details. + Providing timely submission of progress reports, forecasts, quotations, and pipeline development efforts. + Supporting the development of marketing plans to appeal to a global customer base, aiding in sales and profit objectives. + Participating in both product and pipeline development strategy sessions. **Requirements:** + Demonstrated ability to consistently exceed sales targets, develop new business, and grow existing accounts. + Proven experience in BPO sales and a background in selling solutions to Fortune 500 companies. + Proficiency in building and nurturing trusted relationships with C-suite executives. + Possess an established network of contacts and relationships within the market. + Advanced knowledge of BPO Sales and relationship management processes. + 10+ years of proven experience in large-scale, enterprise-wide sales and account management. + Staying informed about macroeconomic factors, media coverage, market trends, and changes to create successful customer engagements. + Ability to collaborate with delivery organizations to provide added value. + Skill in uncovering new opportunities within large accounts. + Strong oral and written communication skills, including the ability to effectively present information to top management and executives, both internally and externally. + Demonstrated self-motivation and a strong desire for success. + Bachelor's degree in a related field or equivalent work experience. **Flexible Working** At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too. In this role, you can expect the following working conditions: + Remote work: Enjoy the convenience of working from home and maximize your time. + Flexible Working Hours: Flex the times you work during the day, allowing you to balance your home life and work. **Working For You** Perks and rewards designed for you: + Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit your needs and start on the first day of employment. + Retirement Savings: We support you as you invest in your future. + Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more. + Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint. + Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career. + Great Work Environment: We are proud of our award-winning culture and the recognition we've received for our diversity efforts. **Join Us** At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can: + Bring your authentic self to work + Grow and thrive, both personally and professionally + Make a difference with our clients, in our communities, and with the millions of people we support When you join Conduent, you are engaged in creating the future - both our company's and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $130,000 to $175,000. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** . _At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._ Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .
    $130k-175k yearly 3d ago
  • Bilingual Spanish Seasonal TurboTax Community Tax Expert - Online Writing Role

    Intuit 4.8company rating

    Remote or Sacramento, CA job

    Are you a highly motivated individual with an **extensive** **tax preparation background** , excellent writing skills, and a passion for customers and community? Would you like to be part of a team that shares your love for tax, works in comradery, and mutual support for the common goal? Would you like to do that from the comfort of your own home? If you said yes to the above, this position is for you. **Responsibilities** + Support TurboTax customers by providing high-quality written responses to tax and technical questions in our online Community in order for customers to complete their tax returns + Produce accurate written content quickly and proficiently, while striving to meet defined quality and productivity goals + Various other projects using effective writing skills **Physical Requirements and Work Environment:** + Remote work-from-home + Ability to type or voice-to-text proficiently **Qualifications** + **Bilingual (English/Spanish** ) oral and **written** communication skills + Active EA Certification, CPA, or JD (practicing attorney in taxation) + Minimum 2 years of recent experience preparing federal (individual Form 1040) and state income tax returns using **professional tax software** in a work environment; any additional experience with business returns is a plus (1120, 1120S, 1065, 1041) + Ability to **write clearly and concisely** , using simple language to explain complex tax issues + Excellent use of the English language, including spelling and grammar + **Ability to understand and interpret customers' tax questions without seeing their tax return** + Excellent critical thinking, problem-solving, and research skills + Technical proficiency using a variety of cloud-based applications, search engines, Google Workspace, and essential computer skills such as Microsoft Office and file management + Ability to work a full-time schedule (40 hours per week), flexible within five set days of the week Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Bay Area California $27.00-36.00 Southern California $27.00-36.00 Colorado $25.70-34.20 Hawaii $31.00-42.00 Illinois $29.50- 40.00 Massachusetts $27.00-36.00 Maryland $29.50- 40.00 Minnesota $26.50- 36.00 New Jersey $31.00-42.00 New York $27.00-36.00 Ohio $26.50- 36.00 Vermont $29.50- 40.00 Washington $27.00-36.00 Washington DC $29.50-40.00 EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
    $56k-95k yearly est. 20d ago
  • Senior Process Associate, Entry Level Support Technician, Aerospace onsite in Cincinnati OH

    Genpact 4.4company rating

    Cincinnati, OH job

    Senior Process Associate, Entry Level Support Technician, Aerospace onsite in Cincinnati OH-HMS063237Ready to shape the future of work?At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact. com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Senior Process Associate, Entry Level Support Technician, Aerospace!In this role, Support Technicians work with a global team to assist Airlines around the world resolve a variety of issues. Support Technicians assist customers with Aircraft On Ground (AOG) situations required quick responses to return aircraft to revenue service, help resolve issue with parts and tooling support, and help customer interpret aircraft and engine manuals. Responsibilities· 24/7/365 Operation providing technical, logistics and Diagnostics support to internal and external customers. · Provides aircraft on ground (AOG) coverage. · Strong analysis capabilities to interpret and clarify technical manuals, service bulletins, and repair procedures. · Resolve tooling and support equipment questions and troubleshoot engine systems. · Process customer requests for assignment to applicable subject matter experts. · Provide AOG parts availability and quotations. · Coordinate with Distribution Center for AOG parts orders. · Monitor phone lines and direct customer inquiries to the appropriate teams/departments. Qualifications we seek in you!Minimum Qualifications· Required: Strong written and verbal communication skills· Required: Ability to work independently· Required: Excellent PC skills, experience using MS Office, MS Outlook and Excel. · Required: Must be able to work on weekends and 2nd shift as needed. · Acceptable candidates must provide one of the following certifications:1. 2-yr technical / associates degree§ Preference given for mechanical/ aerospace related study2. Experienced aviation technician§ A&P Certification, no experience necessary. § Alternate to an A&P Certificate is experience in Military aircraft maintenance Preferred Qualifications/ Skills· Preferred: Experience in Aerospace/Airline operations. · Preferred: General understanding of gas turbine systems and operating principles Why join Genpact?· Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation· Make an impact - Drive change for global enterprises and solve business challenges that matter· Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities· Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day· Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. The approximate annual base compensation range for this position is $20 Hr. to $25 Hr. The actual offer, reflecting the total compensation package plus benefits, will bedetermined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity Location-based Roles “Cincinnati OH area candidates are eligible for this role only. ” Los Angeles, California based candidates are not eligible for this role. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. JobSenior Process AssociatePrimary LocationCincinnati, OHScheduleFull-time Education LevelAssosiates / EquivalentJob PostingMar 7, 2025, 4:28:40 PMUnposting DateApr 6, 2025, 11:59:00 PMMaster Skills ListOperationsJob CategoryFull Time Job Senior Process AssociatePrimary Location USA-CincinnatiSchedule Full-time Job Posting Oct 24, 2025, 3:34:25 PMUnposting Date Dec 23, 2025, 6:29:00 PM
    $20-25 hourly Auto-Apply 42d ago
  • Channel Systems Engineer 2

    Palo Alto Networks 4.8company rating

    Cincinnati, OH job

    Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career As a Channel Systems Engineer covering some of the leading US Service Providers, your role will involve providing leadership, technical expertise, and guidance to partners on their journey towards becoming or further solidifying their position as key Palo Alto Networks partners. You will work as a technical leader with channel partners, providing technical expertise to support the technical sales and implementation of company products and solutions. This role involves collaborating with partners, training them on technical aspects, providing pre-sales technical assistance, and ensuring successful integration and post-sales success. The Channel Systems Engineer will act as a trusted advisor, driving growth by fostering strong relationships with channel partners and ensuring they have the knowledge and tools needed to succeed. We are working to create partner experts for life. Your Impact Serve as the primary technical leader for the designated channel partners Collaborate with focus partners in the territory to develop comprehensive business plans that align to strategic objectives Provide technical pre-sales support to partners, including product presentations, demonstrations and solution architecture design. Collaborate with your sales peers to identify opportunities for new partnerships and expand existing ones Plan and drive detailed technical training sessions for partners, ensuring they are proficient in the company's products, solutions, and integration processes Support channel partners with technical issues during and after product implementation, acting as a liaison between them and the company's technical support teams Applies Business and Technical Acumen to design and deliver customized solutions based on partner and customer needs, ensuring alignment with company standards and best practices Stay updated on product roadmaps, new technologies, and industry trends to better assist partners in growing their business Assist in the development and deployment of channel enablement materials, such as technical guides, manuals, and webinars Collaborate with the product management and development teams to provide feedback on product improvements based on partner and customer feedback Drives results by maintaining detailed records of partner interactions, sales pipeline, and technical support provided, reporting progress to management regularly Qualifications Your Experience 6+ years of experience in Partner Solution Consulting, pre-sales engineering, or a similar technical role within the technology industry Skilled in at least one of the following Networking, Network Security, Cybersecurity, Private/Public Cloud Security, SOC/Endpoint or SASE.. Prior experience working with channel is required. Strong understanding of channel sales models and experience working with resellers, distributors, and other channel partners Previous experience selling, implementing, or managing SaaS offerings is strongly preferred Experience in complex sales involving long sales processes with multiple buying centers and multi-product solutions is preferred. Prior experience architecting cybersecurity solutions that solve technical challenges and influence business initiatives is preferred. Experience influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role Excellent communication skills, both verbal and written, with the ability to present complex technical information to non-technical audiences Hands-on experience with product installations, configurations, and troubleshooting Ability to work independently and as part of a cross-functional team, managing multiple projects in a fast-paced environment Strong problem-solving skills and a proactive attitude towards resolving issues. Willingness to travel to support partners and attend events as necessary Proven track record of influencing key stakeholders and gaining buy-in for technical solutions Additional Information The Team Our SE team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire,and empower our potential clients in their journey to security. You are empowered with unmatched systems and tools and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development. Our Systems Engineering community is driven by the mission to be our customers' cybersecurity partner of choice, protecting their digital way of life. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $198,000 - $272,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.
    $198k-272k yearly 3d ago
  • Managed Review Services Analyst I

    Conduent Incorporated 4.0company rating

    Remote Conduent Incorporated job

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Managed Review Services Analyst I - CyberMine Job Summary The CyberMine Analyst is responsible for executing assigned tasks related to post-cyber breach data compilation and notification support. Under the direction of the CyberMine Senior Manager, the Analyst will assist the CyberMine team by performing high-quality analysis of compromised data sets to identify impacted individuals or entities and ensure the accurate extraction of all information required for downstream notification processes. The Analyst will support the project team by coordinating, preparing, monitoring, and maintaining key operational metrics, including Daily Status and Utilization Reports that track records reviewed, percentage of completion, entity counts, projected days remaining, and overall adherence to delivery timelines. This responsibility includes helping to safeguard against exceeding budgeted hours or project costs. Additional duties include validating data accuracy and contributing to established quality control workflows. The Analyst is expected to apply project guidelines consistently, communicate effectively with project stakeholders, and escalate incidents or issues promptly through the appropriate channels. This position requires exceptional attention to detail, strong proficiency in Microsoft Excel, and the ability to work efficiently within document review and data processing platforms commonly used in post-breach environments. Requirements: * Bachelor's degree in business, data management, legal studies, cybersecurity response, or a related field (Equivalent relevant experience may be considered in lieu of a degree). * Experience working on document review, data analysis, incident response, or other technical tasks within a legal, corporate, cybersecurity, or discovery services setting. * Ability to interpret and follow project objectives, review protocols, and data extraction guidelines. * Capability to quickly learn and operate within post-breach review software or document review platforms. * Strong proficiency in Microsoft Excel, including use of formulas and data manipulation to produce daily status metrics and progress reports. * Ability to monitor personal utilization, maintain accurate timekeeping, and support adherence to project schedules and budget expectations. * Strong communication, organizational, and time-management skills. * Professionalism, reliability, and the ability to collaborate effectively within a team responding to fast-paced breach-related work. Flexible Working At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too. In this role, you can expect the following working conditions: * Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday. Working For You Perks and rewards designed for you: * Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment. * Retirement Savings: We will support you as you save for your future. * Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more. * Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint. * Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career. * Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work. * Great Work Environment: We are proud of our award-winning culture and the recognition we've received for our diversity efforts. Join Us At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can: Bring your authentic self to work Grow and thrive, both personally and professionally Make a difference with our clients, in our communities, and with the millions of people we support When you join Conduent, you are engaged in creating the future - both our company's and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $60-65k. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families, and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
    $60k-65k yearly 2d ago
  • Assistant Manager, Manufacturing Project Analyst - Onsite Cincinnati OH

    Genpact 4.4company rating

    Cincinnati, OH job

    Assistant Manager, Manufacturing Project Analyst - Onsite Cincinnati OH-HMS062500Ready to shape the future of work? At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact. com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Manager, Manufacturing Project Analyst. In this role, you will engage with Manufacturing and engineering teams to drive cross-functional collaboration to plan, execute, and track projects under the product line program, ensuring alignment with overall business and customer objectives. You will leverage your analytical and program solving skills to proactively identify and resolve roadblocks to maintain project momentum and deliver successful outcomes. Responsibilities· Understand overall objective and vision for product line program and collaborate cross functionally to translate that vision into a structured project plan, under the guidance of the manufacturing program team leader. · Get alignment on project plan from various stakeholders, develop RACI, key actionable insights and track milestones and deadlines. · Providing leadership around change management, cost reduction, and producibility improvement for assigned hardware. · Identify issued proactively, working with business to prevent machine maintenance in the future. · Work along with fabrication team during assembly and collaborate with internal engineering teams and conduct functional testing and validation testing of parts and assemblies. · Read and understand diagrams and schematics to help the business/manufacturing teams. · Utilize various digital tools & technology, methodologies to track project status effectively for report-outs and to drive quick decision making· Share clear agendas, keeps meetings focused, improves time management, promotes team alignment, and supports accountability and follow-up. · Responsible to create introduction plans for the active projects on assigned hardware, as well as coordinating and delivering engagements to ensure timely completions. · Conduct weekly meetings with cross-functional teams to review the project plan, identify constraints, address issues, and ensure alignment with execution goals. · Proactively remove obstacles and escalate matters when necessary to maintain progress according to plan. · Support effective problem-solving through data driven approach and systematically record insights and takeaways derive for future reference and continuous improvement· Ensure centralized view for Project Vision, SOPs, RACI and data· Perform other tasks with similar scope of work that may arise due to changes within the business and machine modality· Supervise and manage Supplier's performance of Services and/or transfer of DeliverablesQualifications we seek in you!Minimum Qualifications· Bachelor's degree in Aerospace Engineering or a related technical field. · Experience in aerospace industry. · Strong understanding of manufacturing principles from order intake through shipment. · Ability to understand and assess a wide range of source/vendor capabilities in manufacturing. · Significant experience of project co-ordination experience in a Manufacturing and Sourcing environment, with experience related engine components. · Competence with Microsoft Excel, PowerPoint, Smartsheet Word, and Outlook· Demonstrated experience/Good knowledge with Machining, Coating processes, Welding/Heat Treat, Composites. · Demonstrated experience with ERP(Enterprise Resource Planning) systems, LOBs(Line of Business), APQP(Advanced Product Quality Planning), process capability, quality systems, tooling, equipment, constraint management, purchased services, lean, and workforce planning. Preferred Qualifications/ Skills· Knowledge of machining, coating processes, welding/heat treat and composites. · Navigate through complex conversations in a professional and courteous manner in cases where information is needed to execute on a project or accountability for commitments needs to be established. · Ability to provide succinct, clear executive level communications to program, engineering, manufacturing source, and sourcing · Ability to explain complex technical and business issues simply, in a concise and accurate manner· Experienced and knowledgeable in typical manufacturing financial metrics with an understanding of operational metric implications on business performance· Able to translate current and recent trends of business/performance metrics to future performance Why join Genpact? Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. The approximate annual base compensation range for this position is [$75000 to $80000]. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity Los Angeles, California based candidates are not eligible for this role. Cincinnati OH area candidates are eligible for this role only. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant ManagerPrimary Location USA-CincinnatiSchedule Full-time Job Posting Oct 24, 2025, 8:59:20 PMUnposting Date Dec 23, 2025, 11:59:00 PM
    $75k-80k yearly Auto-Apply 42d ago
  • Remote Call Center Representative

    Conduent 4.0company rating

    Conduent job in Ohio or remote

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. **Remote Call Center Representative** Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. We are looking for people with a passion for helping others, who are naturally empathetic and determined to deliver a comprehensive solution to these Supplemental benefits-related calls. Customer service experience is a plus but not required to be successful in this role. Pay is $16.32/hour which may be below your state's minimum wage. Please take this into consideration when applying. Paid time off is accrued after 180 days (about 6 months) of employment. Health benefits medical, dental, and vision are available on the1st of employment. Fully work from home. You must successfully complete a 3-week virtual training class and 2 weeks of Nesting. You cannot miss a day of training. Successfully learn to navigate 12-13 systems and average of 30-40 calls per day. Hours of Operation: 24/7 and the client is open 365 days a year including holidays - You must be flexible to receive a production schedule that falls **anytime** within the hours of operation. Production schedules are given during training and based on business need. **About the Call Center Representative role:** Claims inquires or debit card denials. Questions regarding documentation that has been requested from the member. Assistance with website. Registration and forgotten usernames/passwords/lockouts. Members asking for assistance with placing Commuter Orders Member balance inquiries Member inquiries about eligible expenses Member inquiries regarding Plan Year and/or Deadlines Member inquiries regarding making or missing Contributions for their HSA Member account closures, transfers, or rollovers Member profile updates. Address, Phone number, etc. Member inquiries regarding Tax Forms Assisting Members with setting up a distribution from their HSA Assistance with opening a new HSA. Member rewards and online navigation questions **A few questions you may be asked** : I need to submit a reimbursement request; can you help me with that? This is my first time logging in to the portal and I need my password reset. Can you help? I need assistance navigating your website, can you assist? **Requirements for Remote Call Center Representative:** Successfully complete customer service assessment & typing test on a computer (not compatible with mobile devices). High school diploma, GED, or college degree. Must have 6 months of customer service experience. Complete a mandatory paid training program with 100% attendance. Successful completion of a background check is required for this position. Great problem-solving skills Ability to effectively multi-task Flexibility to work weekends. Manage a steady volume of incoming calls from customers while navigating multiple systems. Successful completion of a background check is required for this position, which includes education and previous employment verification (you may be asked to provide proof of each). **Equipment and workspace requirements: ** We provide all equipment. (Computer, Monitor, Mouse, Keyboard, Headset, Ethernet Cord, Power Cables) You must have a **home internet** connection with **25 Download and 10 Upload Speed** (you may do a quick check through _*************************** ) Must be able to hardwire your work computer directly to your home modem via ethernet. (Ensure the available connection meets the minimum bandwidth requirements to perform your job function. **Satellite internet and wireless internet are not acceptable** . Must have a quiet, **distraction free** workspace. (Workspace must be clutter free, free of distraction, no one is allowed in workspace during working hours, no writing utensils, or unauthorized electronics in the work area). **The application process will take less than 20 minutes and includes everything required to be considered.** Apply to the role and provide your basic profile information (2 minutes) Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes). Complete a typing test (2 minutes) **You will need a keyboard** . Take short assessment to determine your fit for the role and set everyone up for success (10 minutes) **Important** Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time. _We are currently NOT hiring in the following geographies, including but not limited to:_ _States: AK, CA, CT, HI, IL, MA, MD, MT, NJ, NY, OR, WA._ _Metro Areas: Minneapolis - MN, Washington, DC, Denver - CO, Boulder - CO, Edgewater - CO, Flagstaff - AZ._ **Be part of the future:** Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best! \#Remote44 Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.32/hour. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .
    $16.3 hourly 22d ago

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Conduent may also be known as or be related to Conduent, Conduent Inc, Conduent Incorporated and Conduent, Inc.