Benefit Specialist jobs at Conduent

[JD] CX Specialist Employment Type: Full-time, Exempt Pay Range: $70,000 - $85,000/year + Eligible for annual performance-based bonus Benefits: 401(k) with Company Match, Employee Discount Program, Lifestyle Allowance, Mobile Phone Plan Reimbursement, Comprehensive Health/Dental/Vision Insurance, Generous Paid Time Off, Flexible Work Hours, Wellness Days, Creative Days, Monthly Team Building Budget and more! About Us CJ Olive Young introduced the first Korean Health & Beauty store in 1999, pioneering the industry and becoming Korea's No. 1 Health & Beauty store. With over 1,390 stores across Korea and a global network reaching 150 countries, OLIVE YOUNG is now evolving into a Global Lifestyle Platform that brings the best of Health & Beauty to customers worldwide. CJ Olive Young USA, Inc. is a dynamic Health & Beauty retailer specializing in skincare and cosmetics in North America! As we expand, we are also curating a selection of local U.S. beauty brands, bringing innovative and high-quality products to our customers. Job Summary We are seeking a Customer Experience (CX) Specialist to enhance the overall shopping experience for our customers. This role will focus on customer service operations, claims handling, feedback analysis, and experience optimization across various retail channels. The ideal candidate is passionate about beauty, understands customer needs, and can create strategies to improve customer satisfaction and loyalty. What You'll Do Oversee and manage customer service operations across online and offline retail channels Handle customer inquiries, complaints, and claims, ensuring prompt resolution and customer satisfaction Analyze customer feedback and data to identify areas for improvement in the shopping experience Develop and implement customer engagement strategies, including loyalty programs and personalized services Work closely with the marketing, sales, and store operations teams to align customer experience initiatives Train and support retail staff to ensure consistent and high-quality customer interactions Collaborate with HQ and cross-functional teams to enhance the overall brand experience Monitor and report on customer satisfaction KPIs and recommend improvements Qualifications Bachelor's degree in Business, Marketing, Communications, Retail Management, or a related field 4+ years of experience in customer experience, customer service, or retail operations, preferably in the beauty industry Strong problem-solving and communication skills, with a customer-first mindset Ability to analyze data and implement customer-centric solutions Experience working with customer experience management tools and service platforms Ability to multitask and work in a fast-paced retail environment Solid understanding of consumer protection laws and hands-on experience in developing or managing customer-related policies Preferred Qualifications Experience in beauty, cosmetics, or skincare retail. Familiarity with e-commerce and omnichannel customer service strategies. Bilingual in English and Korean is a plus.

As a Part Time On-Call Junior level Benefits Specialist, you will answer incoming calls and emails from customers about administrative actions, including educating and advising callers on their military benefits and resources available to them and their families. This position is contingent upon your ability to maintain/transfer an active NACI clearance. This position is 100% Remote in the National Capital Region. In this role, you will: Identifies and coordinates advocacy on behalf of Veterans, Active and reserve service members, or their Family members in a particular subject area (e.g., Military benefits). Determines the nature of the inquiry to provide accurate and concise answers. Provides information requested or refers the client to appropriate military or community resources. Provides prompt and empathetic communication with the customer via phone, and email. Become familiar with the Benefits Library at the MyArmyBenefits or MyAirForceBenefits websites. Respond to complex questions that require detailed research and understanding of Department of Defense (DOD) and Veteran Affairs (VA) policies and regulations. Documents all client interactions in a customer relationship management (CRM) program and provides researched, documented answers to callers and anyone requesting questions about military benefits. If applicable, be involved in facilitating retirement estimate calculations utilizing related software. Visit the following link for more information about how Serco supports our Veterans ************************************************** Meet your Recruiter: Qualifications To be successful in this role, you will have: A U.S. citizenship. A NACI submittal with favorable adjudication. A Bachelor's degree required. A minimum three (3) years of experience administering benefits programs. An excellent verbal and written communication skills. A strong understanding of the Veteran Affairs benefits and compensation programs. Good analytical and problem-solving skills. An excellent time management skills with a proven ability to meet deadlines. The ability to be an active listener who can adapt to caller persona and adjust approach/explanations accordingly. To be proficient with Microsoft Office Suite or related software. Customer Service experience. To work self-sufficiently and productively. Experience with Military Benefits is a plus. If you are interested in supporting and working with our personnel across the globe on a passionate, talented, and diverse Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career! In compliance with state and local laws regarding pay transparency, the salary range for this role is $50,226.03 to $75,339.58; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************************ If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email *********************. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

CV Organization for Globe Life Job description Are you a proven Sales Representative? Be a part of our award-winning culture that passionately cares about the clients we service. Our group delivers best-in-class products and services to first responders, teachers, and Union members. Our virtual sales representatives are the front line of our company, providing financial solutions to address our client's individual needs. What does it take to be successful in this role? Courtesy, professionalism, and product knowledge. Our Award-Winning Leadership team will provide on-the-job sales training and resources needed for success. Key Duties: Inbound and outbound Client Calls Communication with clients and coworkers through a Visual Medium Attention to detail; documentation, appointments, client information Time management; Keeping meetings and appointments working remotely or In-Office Rewards/Benefits: Earning Potential over 75k+ Weekly Bonus opportunities and Recognition Unlimited income potential Lifetime renewals Apply today with updated contact information to be contacted. Immediate Hire available. We have been in business for over 65 years. We are a 100% Union label company, and we work with over 40,000 different unions that make up 800,000 members and counting. Our company has over $58.9 billion in force with an A+ Superior rating by AM Best for its financial strength. Union members request our benefits package because most members realize that most of their benefits through their work Union greatly reduce or are completely eliminated upon retirement or leaving their employer. We provide Unions with permanent benefits that they can keep throughout their entire life. Taking pride in this, we have grown 300% in three years and maintained a TOP WORKPLACE accreditation 4 YEARS in a ROW. Job Type: Full-time Salary: $55,000.00 - $65,000.00 per year Benefits: 401(k) Dental insurance Flexible schedule Health insurance Life insurance Paid time off Retirement plan Vision insurance Work from home Compensation package: 1099 contract Bonus opportunities Commission only Commission pay Employee stock purchase plan Stock options Weekly bonus Schedule: Monday to Friday Travel requirement: No travel Experience: professional: 1 year (Preferred) Work Location: Remote

Job Title: Manager, Payroll & Benefits Reports to: Sr. HR Director FLSA Status: Exempt This role within the HR Department of Capcom USA, Inc. (CUSA) is responsible for managing, implementing and administering programs and systems associated with payroll, employment, benefits, compensation, communications, and employee morale. Assists with the development of these programs/systems and associated policies and procedures for these areas. Responsible for managing and administering all aspects of timely payroll processing and reporting. Provides quality customer service to HR/Payroll customers. Responsible for standard and ad-hoc reporting associated with these functions. Responsible for the Payroll/HR database setup & maintenance. II. Supervision Exercised:N/A at the present. III. Essential Functions & Responsibilities Payroll Management - 40%Manage semi-monthly full-cycle payroll run for both Capcom USA, Inc. (CUSA) and Capcom Pictures, Inc. (CPI) groups as required. Provide administrative functions for the Paylocity Databases and related reporting. Ensures the integrity of payroll/HR records, files and reporting. requests. Responsible for the maintenance of the Fidelity database to correspond with plan covenants and current employee information and elections and ensures accurate/timely payroll deductions. Implement and maintain systems for tracking employee time-off. Preparation of payroll/benefit accounting monthly/quarterly/annual reports, journal entries, reconciliation, audit work papers, and labor allocation required for the company's financial records. Remain current on regulations related to payroll ensuring company compliance with applicable laws and regulations. Ensure appropriate application of exempt/non-exempt employee status. Ensure overtime/rest and meal break rules and regulations are communicated to supervisor/managers. Responsible for ensuring accuracy of recording payroll activity in payroll system such as time off, deductions, LOA, etc. Ensure accurate and timely payroll processing. Ensures processes are JSOX compliant. Benefits Administration - 25%Responsible for the internal administration and administration coordination with external administrators for company benefits programs. Administers Capcom benefit vendor and broker web sites. Participates in the review and evaluation of service providers, current market trends and practices to ensure services and benefits offered are meeting requirements and are competitive. Implements new benefit plans as required. Responsible for benefits eligibility tracking and communication. This includes prior service issues, new hire, status changes, LOA, employment termination, or ineligibility due to reduction in work hours. Responsible for the administration of COBRA and conversion benefits. Assists participants with questions and claims processing. Complies and submits non-discrimination testing data as required. Maintains plan documents files. Maintains source document records and correspondence files for benefit plans. Reconciles Vendor invoices prior to payment. Compensation 10%Evaluates salary adjustment requests and other compensation status change requests prior to approval.Participates in the implementation of the annual focal review program. Ensures that approved position and salary adjustments are properly documented and timely entered in the HRIS and payroll database. Reviews performance appraisal and business case content for consistency and completeness. Utilizes compensation surveys and s to evaluate and make recommendations on base compensation levels for positions. Responsible for compiling and submitting data related to participation in compensation surveys.Provides customer service for employee questions, concerns, requests. Coordinates Worker's comp claims. Other activities as the need arises. Workforce Planning/Budgeting/Forecasting/Financial Analysis - 25%Updates hiring forecasts with current recruiting plans. Communicates with department heads to ensure forecast plans are current and approved. Tracks and updates actual compensation and benefits costs in the forecasting software. Prepares monthly forecast reports for CUSA/CPI Communicates variances as needed. Prepares annual budget HC and salary reports. Works with department heads to capture payroll & headcount projections. Ad-hoc reports as needed.HR Operations - As AssignedAssists in the company events committee ensuring that events are effective. Develops and administers various programs to recognize service anniversaries, welcome new hires & assist employees affected by downsizing or lay off etc. Prepares communication materials related to responsibilities. IV. Knowledge, Skills and Abilities Proficient in payroll cycle - Paylocity preferred. Good understanding of accounting principles Proficient in Excel, Word Familiar with accounting systems preferably SAP, Hyperion Pillar/Essbase Excellent communication (written, oral, listening and interpersonal skills) Excellent customer service skills. V. Minimum Requirements Requires a Bachelor's degree in related field or equivalent with 3-6 years of related experience. Requires excellent customer service attitude and communication skills. Must be self-motivated, proactive and able to manage flexible priorities. Excellent interpersonal skills, professional approach in dealing with all levels of employees. Able to handle and maintain confidentiality on an ongoing basis. Certifications CPP desirable. PHR or SPHR certification a plus Physical Demands ( Performance of the essential duties of this position includes the following physical demands and/or working conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ) This position occasionally requires exerting up to 25 pounds to move objects in the storage room and/or event preparations. This position requires repetitive keyboard work about 50 % of the time. Working Environments ( The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.) Work is generally performed in an office environment and the noise level is usually moderate. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.VI. Additional Information This job description is not intended to be an exhaustive list of duties, knowledge, skills, abilities, or requirements, as any one position in this classification may be assigned some or all of these duties, in addition to other duties not explicitly listed here. The various duties, responsibilities and/or assignments of this position may be unevenly balanced and changed from time to time based upon matters such as, but not limited to, variations in shift schedules, work demands, seasons, service levels and management's decisions on how to best allocate department resources. Any shift, emphasis or rebalancing of these assigned duties, responsibilities and/or assignments does not constitute a change in the job classification. Salary Range:$95,000 - $120,000 *Compensation is based on current market trends for the San Francisco Bay Area and will be determined based on relevant factors including, but not limited to, industry knowledge, experience, qualification, and skill set.Capcom Privacy Policy:********************************** Employee, Intern and Applicant Privacy NoticeThis notice describes how Capcom USA, Inc. (the "Company" or "we") collects, uses, transfers, and discloses the personal information of employees, interns and job applicants ("Applicants"). Under the California Consumer Privacy Act of 2018, Cal. Civ. Code § 1798.100 et seq. and its implementing regulations (the “CCPA”), as modified by the California Privacy Rights Act (the “CPRA”), you have the right to know and understand the categories of personal information we collect about you, and the purposes for which we use such personal information.Scope of this PolicyThis Notice applies to your personal information provided by you or third parties when you apply for a position with the Company. It is not applicable to the use of the Company's products and services (the "Capcom USA Properties"). When you use any Capcom USA Properties, including any Company website, your personal information is subject to the Capcom USA Privacy Policy, which may be found at **********************************. For data collection in games, your personal information is subject to the Capcom Games Privacy Policy, found at ********************************************** Information We Collect About YouIn connection with your employment application or employment relationship with Capcom, we collect the following categories of personal information from you: Personal identifiers, such as your name, address, phone number, date of birth, signature, email address, IP address, device identifier, cookies, and government-issued ID number (such as your social security number, driver's license, and passport); Education information, such as your level of education, degrees in-progress or obtained, and professional licenses and certificates; Professional or employment-related information, such as contents of your resume, CV, cover letter, application documents, and references, as well as information collected during a job interview; Medical, insurance and bank account information (e.g., as necessary to process employment-related compensation and benefits), as well as emergency contact and beneficiary information; Marital and other family status (e.g., as necessary to effect withholding in compliance with law) and immigration or citizenship status; Characteristics of protected classifications, such as race, national origin, religion, age, sex, gender identity, sexual orientation, medical condition, military or veteran status, all of the foregoing only as voluntarily disclosed and as permitted by law; Sources of Personal InformationDuring the application and recruitment process and during employment we may collect personal information about you from a variety of sources, including the information you provide directly, and from employment and credit agencies, background check vendors, screening services, educational institutions, past or current employers, references, and publicly available sources such as social media (e.g., LinkedIn, Twitter, Facebook), and other sources you provide. Information may also be collected automatically, such as IP addresses and device identifiers.How We Use Your Personal Information We use your personal information to: process your job application, including creating an applicant profile, evaluating your qualifications, verifying your right to work, scheduling and conducting interviews, and communicating with you; conduct screening and background checks, in accordance with law; conduct payroll processing, expense reimbursement and other compensation purposes; administer employee benefits such as medical, dental, vision, and retirement benefits; provide general human resources services such as managing employee on-boarding, leave, termination, travel administration, and expense reimbursement; provide employment-related training, and assisting with professional licensing and development; conduct internal investigations, conduct surveys, resolve disputes, prevent or detect fraud or security incidents, conduct employee performance reviews, enforce our policies and code of conduct, and protect the rights and safety of employees and others: comply with laws, regulations and legal processes (such as responding to subpoenas or court orders), and to respond to legal claims, resolve disputes, enforce our legal rights contained in employment or other contracts, and comply with legal or regulatory recordkeeping requirements. How We May Share Your Personal InformationWe may share your personal information for the purposes described in this notice with the following: our affiliated companies, including Capcom Co., Ltd.; service providers, such as recruiters, pre-employment screening services, third-party benefits administrators, payroll processors, background check providers and others; regulatory agencies, law enforcement, courts and other governmental authorities, in accordance with law; our professional advisors, such as auditors, accountants, and law firms; other third parties in the event we sell or transfer all or a portion of our business or assets, such as in the event of a merger or acquisition. How Long we Keep your Personal InformationWe will retain your personal information only as long as necessary to enable us to fulfill the purpose for which we collected it. For applicants that do not become employees, we may keep your information for up to 18 months so that we may contact you if a new position matching your interests and experience becomes available. For employees and interns, we will keep your information for the duration of your employment, and, to facilitate such purposes as tax inquiries, legal compliance, or employment verification, for a reasonable period of time after it ends. Your RightsYou may have the right to access, update, or delete your personal information by sending an email to us at [email protected], or by calling ************. If you are a resident of California, please see Rights for Residents of California for more information. Rights for Residents of California Right to Know: If you are a California resident, you may submit, free of charge, but no more than twice in a 12-month period, a verifiable request for the following information: The specific pieces of personal information we have about you; The categories of personal information we collected, sold , or disclosed for a business purpose about you within the last 12 months; The categories of sources from which the personal information was collected; The purposes for which the information was collected or sold; and The categories of third parties to whom the information was sold, disclosed for a business purpose, or otherwise shared. To submit a request, email us at [email protected] or use our online web form located at **************************** Email requests must include “Your California Privacy Rights” in the subject field. Within 5 business days of receipt, we will let you know we received your request. Alternatively, you may call us at ************. We will provide a substantive response as soon as possible thereafter, unless we need more time, in which case we will notify you. If we need additional information to verify your identity, we will contact you to request that information. If we are not able to verify your identity, we will deny your request, but if applicable, we will refer you to the applicable sections of this notice that address our data collection and use practices. If we deny your request, even if only in part, we will explain the reason in our response.Right to correct inaccurate personal information: If you are a California resident, you may submit a verifiable request for us to correct any personal information or we have collected about you. To submit a request, please email us at [email protected]. Email requests must include “Your California Privacy Rights” in the subject field. Alternatively, you may call us at ************. Right to Delete: If you are a California resident, you may submit a verifiable request for us to delete any personal information we have collected about you. To submit a request, please email us at [email protected] or use our online web form located at **************************** Email requests must include “Your California Privacy Rights” in the subject field. Within 5 business days of receipt, we will confirm receipt of your request. We will provide a substantive response as soon as possible thereafter, unless we need more time, in which case we will notify you. If we need additional information to verify your identity, we will contact you to request that information. If we are not able to verify your identity, we will deny your request to delete. If we deny your request, even if only in part, we will explain the reason in our response.Right to be Free from Discrimination: We may not discriminate against you because you have chosen to exercise your rights, including, for example, by denying you access to our online services or charging you different rates or prices for the same online services, unless that difference is reasonably related to the value provided by your data.Exercising Your Rights: To submit a verifiable request or to otherwise contact us for more information about how to exercise your rights, please follow the instructions above.If you would like to designate an authorized agent to make a request on your behalf, please be sure the agent is able to (i) demonstrate you have provided written permission for the agent to submit the request on your behalf, and (ii) provide proof of his or her own identity. If the agent does not satisfy these requirements, we will deny the request. Capcom Privacy Policy: ***************************************

Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Primary Function: Under limited supervision, assists with the administration of several health and welfare benefits programs for all employees, including Leave of Absence programs. Specifically: Process 10-20 leaves/week through LOA and FMLA. Able to articulate the process of LOA, FMLA rules/regulations etc. Work with a team of three along with a Benefits Manager. Day In the Life Of: Administer health and welfare benefit plans and Leave of Absence programs Assists in the administration of 401(k)/Profit Sharing plan Maintain benefits records and documents necessary for administering benefit programs Process monthly premiums in a timely and accurate manner Conduct monthly audits of enrollees Perform all duties related to COBRA and HIPAA administration Assist in the preparation and review of all Employee Benefit communications Assignment: Start ASAP - Contract to hire (6 month contract with conversion to FTE based on performance) Location: Downtown Seattle, WA 98119 - parking limited, metro advised Qualifications Bachelor's degree in Human Resources or Business 3-5 years of experience administering health and welfare, Leave of Absence programs, particularly FMLA, and retirement plans Solid understanding of FMLA, ERISA, HIPAA, COBRA and other governmental regulations Experienced with ADP (EV5 version), HRIS, and health and welfare systems Able to work very fast-paced, ambiguous environment Highly organized and detailed oriented, skilled at time management, prioritizing, and multi-tasking Additional Information To apply for this position, or to learn more about the role, please contact: Blair Ballard ************ ******************************

Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Primary Function: Under limited supervision, assists with the administration of several health and welfare benefits programs for all employees, including Leave of Absence programs. Specifically: Process 10-20 leaves/week through LOA and FMLA. Able to articulate the process of LOA, FMLA rules/regulations etc. Work with a team of three along with a Benefits Manager. Day In the Life Of: Administer health and welfare benefit plans and Leave of Absence programs Assists in the administration of 401(k)/Profit Sharing plan Maintain benefits records and documents necessary for administering benefit programs Process monthly premiums in a timely and accurate manner Conduct monthly audits of enrollees Perform all duties related to COBRA and HIPAA administration Assist in the preparation and review of all Employee Benefit communications Assignment: Start ASAP - Contract to hire (6 month contract with conversion to FTE based on performance) Location: Downtown Seattle, WA 98119 - parking limited, metro advised Qualifications Bachelor's degree in Human Resources or Business 3-5 years of experience administering health and welfare, Leave of Absence programs, particularly FMLA, and retirement plans Solid understanding of FMLA, ERISA, HIPAA, COBRA and other governmental regulations Experienced with ADP (EV5 version), HRIS, and health and welfare systems Able to work very fast-paced, ambiguous environment Highly organized and detailed oriented, skilled at time management, prioritizing, and multi-tasking Additional Information To apply for this position, or to learn more about the role, please contact: Blair Ballard ************ ******************************

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Benefits Manager, Americas Adyen is seeking a Benefits Manager, Americas who is excited to join the Global People team to contribute to the growth and scale of the company. Our ideal candidate thrives in an entrepreneurial environment, is highly data-driven, analytical, takes ownership, works collaboratively and is not afraid to roll-up-their-sleeves to get work done. This role will be located in San Francisco, CA. or Chicago, IL. This role will partner closely with the Global Rewards + Mobility, People, and Business Leadership teams to develop and implement benefits strategies, policies, and programs that attract and retain top talent. The successful candidate will provide strategic insights into our benefits design and structure, and ensure our benefits practices remain equitable and competitive for the Americas Region. What you will do * Provide comprehensive benefits support to People and Business Leadership teams, including program design, administration, reporting, planning, and specific analyses. * Lead the annual benefits renewal process from start to finish with peers on the People team, including negotiation of rates with external partners, and ensuring we effectively communicate and educate on changes for our team members. * Work with key partners to implement strategic decisions, facilitate benefits design and inform key decisions that span across both our global and regional programs. * Support market benefits survey and benchmarking processes, analyze results, and use findings to drive innovation in our offerings. * Collaborate with partners and stakeholders on project delivery, managing multiple work streams and competing priorities. * Shape how we communicate and educate on our benefits programs. * Work with large amounts of data and build mechanisms to streamline processes and balance risks. Who you are * Minimum 5 years of experience in benefits, preferred. * A builder - you embrace the science and art of benefits and apply both to creating something unique that is truly Adyen. * An analytical thinker with high data literacy and ability to transform data into actionable guidance that supports the Adyen business. * Someone with knowledge of benefits principles, market trends, regulatory requirements, and best practices - you are comfortable looking around the corner at what is next.An energetic, self-starter with the ability to successfully manage multiple priorities in a complex and fast-paced environment. * Excellent at written and verbal communication and add clarity to complex topics. * A person with high integrity and ethics in handling confidential information. * Someone with a highly collaborative style and strong team orientation. * Technology or Financial Technology industry benefits experience, preferred. The annual base salary range for this role is $145,000 - $195,000 in San Francisco, and 130,000 - $170,000 in Chicago; to learn more about our compensation philosophy, please click here. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What's next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don't be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. San Francisco Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This role is based out of our San Francisco or Chicago office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you're buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That's why the world's most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We're consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company's Most Innovative Workplaces. Ironclad has also been named to Forbes' AI 50 and Business Insider's list of Companies to Bet Your Career On. We're backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit ******************* or follow us on LinkedIn. This is a hybrid role based out of our San Francisco office. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. The Benefits Specialist role exists to deliver a best-in-class benefits experience for employees while ensuring accuracy, compliance, and operational excellence. You'll manage day-to-day benefits administration, partner with vendors and the People team, and help drive continuous improvements across enrollment, billing, compliance, and employee education. Success looks like high employee satisfaction, clean audits, and smooth annual renewals/open enrollment. What you'll do * Administer day-to-day benefits operations across health, welfare, and ancillary programs (eligibility, enrollments/changes, life events, COBRA handoffs, and offboarding). * Own open enrollment execution end-to-end (project plan, employee communications, system readiness/testing, file validation, and QA on deductions and carrier confirmations). * Reconcile monthly invoices and payroll deductions; investigate and resolve deltas proactively with carriers, brokers, and Payroll/Finance. * Ensure compliance with ERISA, ACA, COBRA, HIPAA, Section 125, state leaves, and required employee notices; maintain accurate plan documents/SPDs and audit trails. * Resolve employee inquiries with empathy and speed; track themes, SLAs, and root causes to reduce repeat tickets and improve self-serve resources. * Partner with vendors/brokers on case management, escalations, eligibility, EDI/file issues, and small plan updates throughout the year. * Maintain data integrity across HRIS/benefits platforms; run routine audits between HRIS, payroll, and carrier systems; document controls and SOX-ready processes where applicable. * Support annual renewals with plan and census data, benchmarking pulls, communications, and launch readiness. * Contribute to benefits education and change management (guides, new-hire onboarding content, manager FAQs, and benefit fair/webinar coordination). What you'll bring * Experience: 3-5 years in benefits administration at a growth-stage or enterprise company, benefits brokerage/TPA, or HR operations environment. Experience supporting or evaluating self-funded medical plan design and administration, including working with ASO carriers, TPAs, stop-loss arrangements, and interpreting claims reporting * Skills: Detail orientation and operational rigor; employee support with clear written/verbal communication; cross-functional coordination (Payroll/Finance/People Ops); comfort with data audits, spreadsheets, and issue triage. * Tools: Hands-on experience with HRIS and benefits admin systems and carrier/broker portals; strong Excel/Google Sheets; familiarity with ticketing systems and document workflows. * Knowledge: Working understanding of ERISA, ACA, COBRA, HIPAA, Section 125, and leave/continuation basics (and willingness to deepen expertise). Nice to have * Experience supporting or evaluating self-funded medical plan design/administration (e.g., working with ASO carriers, TPAs, stop-loss, claims reporting). * Exposure to multi-state and/or international benefits coordination and vendor management. * Process improvement experience (e.g., EDI/file audits, controls, SOPs, and error-rate reduction). How you'll succeed in this role * Outcome orientation: you prioritize employee experience, accuracy, and cycle-time. * Systems thinking: you design and document processes that scale and reduce rework. * Data fluency: you use audits and metrics to spot issues early and validate fixes. * Service mindset: you communicate clearly, handle sensitive topics with care, and close the loop. Base Salary Range: $122,000 - $153,000 per year The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad's competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. US Employee Benefits at Ironclad: * 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available * Market-leading leave policies, including gender-neutral parental leave and compassionate leave * Family forming support through Maven for you and your partner * Paid time off - take the time you need, when you need it * Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use * Mental health support through Modern Health, including therapy, coaching, and digital tools * Pre-tax commuter benefits (US Employees) * 401(k) plan with Fidelity with employer match (US Employees) * Regular team events to connect, recharge, and have fun * And most importantly: the opportunity to help build the company you want to work at UK Employee-specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Are you a self-driven person looking to advance your career as a high-impact player on a team? If so, we have an exciting challenge for you and your future! At HP Hood LLC, we celebrate our differences. Our diversity of people, backgrounds, experiences, thoughts and perspectives are fostered to create an inclusive work environment. We are at our best when we respect and value each other - One Team One Company! Our culture is built on value commitments to innovation, quality, results, integrity, community, people, and collaboration that fosters a strong employee engagement, teamwork, safety and wellness. We offer a competitive benefits package that includes health, dental, vision, wellness programs, employee discounts, 401k matches, tuition reimbursement, ongoing development, advancement opportunities and more. This position is also eligible for our bonus program. Founded in 1846, today Hood is one of the largest and most trusted food and beverage manufacturers in the United States. Our portfolio of national and super-regional brands and licensed products includes Hood, Heluva Good, Lactaid, Blue Diamond Almond Breeze, Planet Oat and more. This is the reasonably anticipated pay or pay range for this position currently $73,400- $82,900. Job Summary The Benefits and Leave Specialist is responsible for managing and coordinating employee leave offerings. Working closely with the Benefits Team, Vendors, HR, and other key stakeholders, ensures compliance with federal, state, local, and company-specific policies regarding employee leaves, including Family and Medical Leave (FMLA), short-term disability, long-term disability, and other leaves, as applicable. Additionally, the specialist will support the Benefits Team by assisting employees with their benefits enrollment, eligibility, and general inquiries, providing excellent service and guidance. Essential Duties Responsibilities: Oversee the company's leave programs, including but not limited to, Family and Medical Leave Act (FMLA), Short-Term Disability (STD), Long-Term Disability (LTD), Paid Family Leaves, as well as educating employees on available leave benefits, policies, and processes. Serve as the subject matter expert on LOA Administration and serve as the primary contact for employees, managers, and HR regarding the organization's leave programs, including parental, medical, disability, military, and unpaid leaves and provides assistance with leave related issues. Partner with HR on leave requests, communication of approvals, denials, and extensions. Ensure documentation and tracking of leave requests and approval processes are entered in the HRIS system and with our 3rd party system, to ensure accurate reporting of employee leaves. Work closely with our third-party leave administrator and direct billing/COBRA administrator. Ensure all required documentation is submitted and kept confidential (e.g. Medical certifications, doctor's notes, etc.). Monitor company policies and practices related to leave and benefits to ensure they are up-to-date and compliant with all applicable local, state, and federal regulations such as FMLA, ADA, etc. Collaborate with HR and supervisors across all locations to ensure smooth processing of leave requests and assist employees in understanding the impact of leave on their benefits, job status, etc. Provide support to employees, managers and HR for return-to-work communication and/or requested accommodations. Create reports for management regarding leave patterns, potential issues, or workforce planning based on leave data. Organize and calculate disability payments through TPA for exempt and non-exempt payments. Prepare and maintain templates related to leave and benefits, to include, state specific leave letters, confirmation letters, approval notices, and reminders. Stay up to date with industry trends, leave regulations and best practices in leave and benefits administration. Assist in the development and continuous improvement of the leave process and benefits programs. Provide support to the Benefits team on benefits matters and future planning to develop, and/or implement new or modified plans, including setup, testing, and coordination of employee communications, wellness program communications, etc. Primary workflow approver in HRIS System Assist the Benefits Team during Open Enrollment periods, educating employees on available benefits and assisting with elections. Some domestic travel required. Provide ongoing administrative support, and other duties as needed. Education and Experience: Bachelor's degree preferred or equivalent experience 3-5 years with leave and benefit administration Advanced skillset with Microsoft office Suite (Excel, Word, PowerPoint) Experience with HRIS system, UKG preferred Experience with reporting and benefits analysis, preferred Knowledge of collective bargaining units a plus Skills and Competencies: Strong understanding of leave laws and regulations (e.g. FMLA, ADA, state- specific leave law) Strong customer service orientation with the ability to handle employee inquires professionally High attention to detail and accuracy Ability to manage multiple tasks simultaneously Exceptional organizational skills Excellent communication both written and oral Ability to handle sensitive and confidential information with discretion Ability to adapt to a fast-paced work environment and changing regulations Ability to demonstrate initiative and solve problems in a positive manner. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability HP Hood is an Equal Opportunity Employer Female/Minority/Veteran/Disabled "VERVRAA Federal Contractor"

Yulista Holding LLCRegular PRIMARY FUNCTION: The Benefits Specialist is responsible for the administration of corporate benefit programs such as medical, dental and vision insurances, group life insurances, short term disability, long term disability insurances, FSA / HSA programs, 401(K), workers compensation and employee leave programs. ESSENTIAL FUNCTIONS Serves as the subject matter expert for processes, administers, and tracks all employee FMLA, workers' compensation, ADA, and/or other similar leaves of absence while ensuring compliance with applicable law and Company policy Consult with Workers Compensation carrier to submit new claims, manage leave and payment activities Work with Compliance to ensure that all ERISA, FMLA, ADA, HIPPA etc. requirements are being met Work with Safety Team to ensure that all required OSHA recordkeeping, postings, and reporting activities are complete Administers benefit plan for multiple subsidiaries and contracts including SCA and CBA contracts Serves as primary contact for all benefits and leave with employee and managers Ensures the accuracy of all benefit enrollments in the HRIS Communicate with vendors regarding various issues including enrollment, claim disputes, and invoice reconciliation Assist with the annual open enrollment process and conducts all benefit related onboarding activities Travels to locations for new contact set up to include benefits meetings and travel to contract locations for annual open enrollment meetings Create benefit materials for new hires, open enrollment, and recruiting candidates Ensure that employee benefit and medical files are maintained properly in a secured environment May be required to perform other related duties to meet the ongoing needs of the organization SUPERVISORY RESPONSIBILITIES This job does not have supervisory responsibilities KNOWLEDGE, SKILLS, & ABILITIES: Advanced computer skills specifically using Microsoft Office Suite; ability to learn additional computer skills or software programs. Working knowledge of advanced software applications is preferred Ability to enter data accurately into databases. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence Interpersonal skills are necessary to work effectively and cooperatively with all levels of management and staff. Will also routinely interact with external contacts such as customers, vendors, suppliers, shipping companies, etc. Must represent the company in a professional manner at all times. Must be trustworthy - will handle confidential information routinely Ability to use general office equipment such as fax, phone, copier, scanner, printers, etc. Ability to follow a process. Strong professional customer service skills, including active listening, prompt service and follow-up. Analytical skills with the ability to evaluate data and consider decision impact across multiple areas. Strong decision analysis and problem solving skills; ability to draw conclusions and justify decisions. Must be able to communicate issues to management. Ability to learn and understand corporate policies and procedures and how they relate to goals. Ability to perform basic mathematical computations High degree of self-motivation and the ability to work independently Ability to multi-task Capable of handling a heavy work load Ability to work under tight deadlines QUALIFICATIONS: BA/BS degree in related field with 2 to 5 years of benefit administration experience 1 year of FMLA administration experience preferred Must have a current HR benefit related knowledge base, including FMLA, ADA & COBRA Highly effective interpersonal, verbal and written communication skills Demonstrate a proven track record of accomplishments and driving work to completion Previous experience with union employees / benefits program preferred Certification in HR-related accreditation (SHRM/PHR) is preferred Strong database experience as related to benefit plan administration is required Must have the ability to obtain and maintain a Government Security Clearance PREFERENCE STATEMENT Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g). EEO STATEMENT Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits. REASONABLE ACCOMMODATION It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. The statements contained in this are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. This is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.

RESPONSIBILITIES Carries out duties in compliance with all state and federal regulations and guidelines. Complies with all company and site policies and procedures. Remains current in profession and industry trends. Makes a positive contribution as demonstrated by: - Making suggestions for improvement - Learning new skills, procedures and processes Performs other duties as required. EDUCATION AND EXPERIENCE High School or GED (Minimum Required) No prior experience required OTHER SKILLS AND ABILITIES Ability to perform repetitive tasks while maintaining speed of work, accuracy and attention to detail without loss to productivity. Ability to perform under stress in cases of emergency, critical or hazardous situations. Ability to work with others in a team environment. Demonstrates ability to work in a fast-paced environment. Demonstrates interpersonal skills with a collaborative style. Demonstrates organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail. Demonstrates solid relationship management skills with internal and/or clients (e.g. management, peers, colleagues, customers, etc.). Demonstrates the ability to use sound judgment and discretion regarding confidential information. Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Successfully completes regulatory and job training requirements. Qualifications CORE INFORMATION This position will perform and deliver on highly routine work for his/her assigned area(s) of responsibility in accordance with established procedures/guidelines. S/he will be responsible for reviewing, researching and processing highly routine retirement plan administration transactions. DUTIES AND RESPONSIBILITIES Supports and promotes change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility. Delivers highly routine work and provides general information, in accordance with established procedures and guidelines, in a timely manner and meets deadlines appropriately. Performs basic task/transactions related to common programs and services by acquiring core knowledge required for the role. Meets or exceeds departmental quality and service standards. Works overtime as needed. Processes assigned highly routine transactions including but not limited to enrollments, contributions and distributions in accordance with established procedures and guidelines, in a timely manner and meeting departmental quality/production standards. Monitors incoming work queue and ensures items are completed in a timely manner. Provides feedback to team members if changes are needed in the process. Provides highly routine technical retirement plan information to internal and/or external stakeholders, recognizes what needs to be done to meet customer needs and demonstrates flexibility and responsiveness to meet customer needs. Ensures the accuracy and completeness of submitted information. Escalates issues/concerns to more senior team members and/or management. Maintains plan sponsor and participant data confidentiality.

Duties: Xperi is searching for a Benefits Program Manager to join our HR team. The Benefits Program Manager will be responsible for the design and support of our North America benefit plans and global wellness programs. The ideal candidate will have deep technical knowledge of US benefits, effective communication skills and continuously seek to make process improvements. The Role This position will focus on the systems as well as the data pieces relating to benefits. · Design, manage, implement, and administer benefit and wellness programs ensuring programs align with the global benefits strategy · Create an exceptional employee experience by providing top notch customer service to employee inquiries · Manage ongoing program costs and budgets, as well as third party consultant / broker / vendor relationships · Champion Xperi's wellness program, enhancing employee participation, experience, and engagement · Partner with HR Business Partners to design and distribute benefit communication materials · Collaborate with global HR teams to inventory international benefit offerings, costs, and program designs · Manage end to end benefits invoicing and payments; ensure timely invoice submission, reconciliation of vendor invoice discrepancies and issue resolution · Stay current on benefit trends and regulations to ensure programs and policies are legally compliant for all North America locations · Oversee benefit program audits and required annual filings · Own and oversee the benefits section of the employee Intranet · Build complex spreadsheets and models to assess and evaluate benefit programs · Plan and execute employee events, including in-person educational sessions, employee orientation webinars; preparation of presentations and materials. · Continuously evaluate internal processes and focus on improvements to reduce costs and increase efficiency Skills: Skills: · Bachelor's degree or equivalent education and experience · 8+ years of US benefits-related experience in benefit plan administration, program implementation, and plan design · Strong analytical aptitude including Excel and SharePoint · Experience with ADP and Fidelity is preferred · Detail oriented, extremely organized, and have the ability to manage multiple assignments successfully in a fast paced and changing environment · A self-starter with a professional demeanor with excellent interpersonal, verbal, and written communication skills · Excellent customer service approach to handle daily employee interactions · Experience with financial analysis a plus Keywords: Education: · Bachelor's degree or equivalent education and experience · 8+ years of US benefits-related experience in benefit plan administration, program implementation, and plan design Skills and Experience: Required Skills: ADP AUDITS CUSTOMER SERVICE DETAIL ORIENTED EXCEL Additional Skills: PROCESS IMPROVEMENTS SELF-STARTER SHAREPOINT AUDIT BUDGETS CUSTOMER SERVICE ORIENTED FILINGS FINANCIAL ANALYSIS INTRANET INVENTORY INVOICE INVOICING MICROSOFT EXCEL MICROSOFT SHAREPOINT PAYMENTS PROGRAM MANAGER RECONCILIATION RETAIL SALES

Co Enterprise Electrical is a fast-growing commercial electrical contractor headquartered in Houston, Texas, expanding operations across Austin, San Antonio, and growing. We are driven by our Navy-inspired values of Greatness, Accountability, Mentorship, Teamwork, Positivity, and Safety, and we take pride in creating an environment where people are empowered to grow, contribute, and succeed. As our footprint expands across multiple states and projects, our HR team plays a key role in ensuring employee care, compliance, and benefits excellence across all levels of the organization. Position Summary The Benefits Specialist is responsible for the administration, communication, and compliance of all employee benefit programs across multiple states. This role ensures that all benefits - including health, dental, vision, life, disability, 401(k), PTO, and wellness programs - are accurately managed, properly communicated, and fully compliant with state and federal regulations. This position will also serve as the subject-matter expert (SME) for benefits questions, annual renewals, and vendor relations while collaborating closely with payroll, accounting, and HR teams to ensure accuracy and seamless employee experience. Specific Responsibilities Administer all employee benefit programs, including medical, dental, vision, life, disability, 401(k), FSA/HSA, and voluntary benefits. Manage day-to-day transactions such as enrollments, changes, and terminations within BambooHR and carrier portals. Process and audit benefit invoices to ensure accurate billing and employee deductions. Support the coordination of open enrollment - including timelines, system setup, communication campaigns, and employee assistance. Maintain accurate and confidential employee benefit records. Compliance & Reporting Ensure compliance with federal, state, and local regulations (ACA, COBRA, HIPAA, ERISA, FMLA). Prepare and maintain required reports (ACA filings, benefit audits, 1095/1094 forms, etc.). Partner with the accounting team to reconcile monthly benefit payments and deductions. Coordinate benefit documentation and audits during state licensing and registration processes. Employee Support Serve as the main point of contact for benefit inquiries and escalations. Provide exceptional customer service, ensuring all employees understand their benefit options and eligibility. Assist with claims resolution, life event changes, and leaves of absence. Conduct benefits orientations for new hires and support offboarding benefit transitions. Vendor & Broker Relations Work closely with benefits brokers, carriers, and vendors to resolve discrepancies and renew plans. Monitor and analyze vendor performance, ensuring service levels and cost-effectiveness. Assist in benefit renewals, benchmarking, and recommending plan enhancements. Project & Process Improvement Identify opportunities to streamline benefits processes through automation and system integration (e.g., BambooHR + payroll). Support multi-state benefit expansion and compliance as new projects and offices launch. Participate in HR projects related to wellness, retention, and employee experience initiatives. Qualifications Required: 3+ years of experience in employee benefits administration or HR generalist role with heavy benefits exposure. Strong understanding of federal and state benefit laws (ACA, COBRA, ERISA, HIPAA). Proficiency with HRIS systems - preferably BambooHR. Excellent organizational and analytical skills with strong attention to detail. Professional and approachable communication style with a focus on employee experience. Preferred: Experience in construction, contracting, or multi-state employer environments. Familiarity with Arcoro, ADP, or carrier enrollment platforms. Certification in HR or Benefits (PHR, SHRM-CP, CEBS, or similar). Core Competencies: Accountability: Owns benefit processes and ensures accuracy and compliance. Confidentiality: Maintains the highest standards of employee data protection. Communication: Explains complex benefit plans in clear, accessible terms. Collaboration: Partners across HR, accounting, and leadership to support business goals. Continuous Improvement: Seeks ways to enhance employee satisfaction and system efficiency. Benefits: Close knit, team-oriented work environment Medical, Dental and Vision Insurance 401K Bonus opportunities PTO Paid Holidays Continuing Education Opportunities Enterprise Electrical Core Values Safety First, Safety Always (Safety) Committed to Excellence (Greatness) Plan it, Do it, Own it (Accountability) Learn it, Know it, Teach it (Mentorship) One Team, One Goal (Teamwork) Positive Attitude Required (Positivity)

Job Description We are seeking a dynamic and experienced Employee Benefits Account Manager. The successful candidate will be responsible for managing a portfolio of group benefits insurance accounts, providing exceptional service to clients, and ensuring their insurance needs are met with tailored solutions. Responsibilities: Serve as the primary point of contact for a portfolio of group benefits clients Analyze client insurance programs and recommend appropriate coverage enhancements or adjustments Identify new market opportunities and develop strategies to expand our customer base Build and maintain strong relationships with key clients, ensuring their needs are met Prepare and present insurance proposals and renewals to clients Process administrative tasks accurately and efficiently Stay updated on industry trends, regulatory changes, and development of new insurance products to identify potential business opportunities Qualifications & Experience: Current property and casualty license 3+ Years of experience in employee benefits group insurance Background in account management and sales for group medical, vision, life, disability and ancillary benefits Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients and colleagues Detail-oriented with strong analytical and problem-solving abilities Organizational skills with the ability to prioritize tasks effectively

Job Title: Manager, Payroll & Benefits Reports to: Sr. HR Director FLSA Status: Exempt This role within the HR Department of Capcom USA, Inc. (CUSA) is responsible for managing, implementing and administering programs and systems associated with payroll, employment, benefits, compensation, communications, and employee morale. Assists with the development of these programs/systems and associated policies and procedures for these areas. Responsible for managing and administering all aspects of timely payroll processing and reporting. Provides quality customer service to HR/Payroll customers. Responsible for standard and ad-hoc reporting associated with these functions. Responsible for the Payroll/HR database setup & maintenance. II. Supervision Exercised: N/A at the present. III. Essential Functions & Responsibilities Payroll Management - 40% Manage semi-monthly full-cycle payroll run for both Capcom USA, Inc. (CUSA) and Capcom Pictures, Inc. (CPI) groups as required. Provide administrative functions for the Paylocity Databases and related reporting. Ensures the integrity of payroll/HR records, files and reporting. requests. Responsible for the maintenance of the Fidelity database to correspond with plan covenants and current employee information and elections and ensures accurate/timely payroll deductions. Implement and maintain systems for tracking employee time-off. Preparation of payroll/benefit accounting monthly/quarterly/annual reports, journal entries, reconciliation, audit work papers, and labor allocation required for the company's financial records. Remain current on regulations related to payroll ensuring company compliance with applicable laws and regulations. Ensure appropriate application of exempt/non-exempt employee status. Ensure overtime/rest and meal break rules and regulations are communicated to supervisor/managers. Responsible for ensuring accuracy of recording payroll activity in payroll system such as time off, deductions, LOA, etc. Ensure accurate and timely payroll processing. Ensures processes are JSOX compliant. Benefits Administration - 25% Responsible for the internal administration and administration coordination with external administrators for company benefits programs. Administers Capcom benefit vendor and broker web sites. Participates in the review and evaluation of service providers, current market trends and practices to ensure services and benefits offered are meeting requirements and are competitive. Implements new benefit plans as required. Responsible for benefits eligibility tracking and communication. This includes prior service issues, new hire, status changes, LOA, employment termination, or ineligibility due to reduction in work hours. Responsible for the administration of COBRA and conversion benefits. Assists participants with questions and claims processing. Complies and submits non-discrimination testing data as required. Maintains plan documents files. Maintains source document records and correspondence files for benefit plans. Reconciles Vendor invoices prior to payment. Compensation 10% Evaluates salary adjustment requests and other compensation status change requests prior to approval. Participates in the implementation of the annual focal review program. Ensures that approved position and salary adjustments are properly documented and timely entered in the HRIS and payroll database. Reviews performance appraisal and business case content for consistency and completeness. Utilizes compensation surveys and s to evaluate and make recommendations on base compensation levels for positions. Responsible for compiling and submitting data related to participation in compensation surveys. Provides customer service for employee questions, concerns, requests. Coordinates Worker's comp claims. Other activities as the need arises. Workforce Planning/Budgeting/Forecasting/Financial Analysis - 25% Updates hiring forecasts with current recruiting plans. Communicates with department heads to ensure forecast plans are current and approved. Tracks and updates actual compensation and benefits costs in the forecasting software. Prepares monthly forecast reports for CUSA/CPI Communicates variances as needed. Prepares annual budget HC and salary reports. Works with department heads to capture payroll & headcount projections. Ad-hoc reports as needed. HR Operations - As Assigned Assists in the company events committee ensuring that events are effective. Develops and administers various programs to recognize service anniversaries, welcome new hires & assist employees affected by downsizing or lay off etc. Prepares communication materials related to responsibilities. IV. Knowledge, Skills and Abilities * Proficient in payroll cycle - Paylocity preferred. * Good understanding of accounting principles * Proficient in Excel, Word * Familiar with accounting systems preferably SAP, Hyperion Pillar/Essbase * Excellent communication (written, oral, listening and interpersonal skills) * Excellent customer service skills. V. Minimum Requirements Requires a Bachelor's degree in related field or equivalent with 3-6 years of related experience. Requires excellent customer service attitude and communication skills. Must be self-motivated, proactive and able to manage flexible priorities. Excellent interpersonal skills, professional approach in dealing with all levels of employees. Able to handle and maintain confidentiality on an ongoing basis. Certifications CPP desirable. PHR or SPHR certification a plus Physical Demands (Performance of the essential duties of this position includes the following physical demands and/or working conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) This position occasionally requires exerting up to 25 pounds to move objects in the storage room and/or event preparations. This position requires repetitive keyboard work about 50 % of the time. Working Environments (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.) Work is generally performed in an office environment and the noise level is usually moderate. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions. VI. Additional Information This job description is not intended to be an exhaustive list of duties, knowledge, skills, abilities, or requirements, as any one position in this classification may be assigned some or all of these duties, in addition to other duties not explicitly listed here. The various duties, responsibilities and/or assignments of this position may be unevenly balanced and changed from time to time based upon matters such as, but not limited to, variations in shift schedules, work demands, seasons, service levels and management's decisions on how to best allocate department resources. Any shift, emphasis or rebalancing of these assigned duties, responsibilities and/or assignments does not constitute a change in the job classification. Salary Range: $95,000 - $120,000 *Compensation is based on current market trends for the San Francisco Bay Area and will be determined based on relevant factors including, but not limited to, industry knowledge, experience, qualification, and skill set. Capcom Privacy Policy: ********************************** Employee, Intern and Applicant Privacy Notice This notice describes how Capcom USA, Inc. (the "Company" or "we") collects, uses, transfers, and discloses the personal information of employees, interns and job applicants ("Applicants"). Under the California Consumer Privacy Act of 2018, Cal. Civ. Code § 1798.100 et seq. and its implementing regulations (the "CCPA"), as modified by the California Privacy Rights Act (the "CPRA"), you have the right to know and understand the categories of personal information we collect about you, and the purposes for which we use such personal information. Scope of this Policy This Notice applies to your personal information provided by you or third parties when you apply for a position with the Company. It is not applicable to the use of the Company's products and services (the "Capcom USA Properties"). When you use any Capcom USA Properties, including any Company website, your personal information is subject to the Capcom USA Privacy Policy, which may be found at **********************************. For data collection in games, your personal information is subject to the Capcom Games Privacy Policy, found at ********************************************** Information We Collect About You In connection with your employment application or employment relationship with Capcom, we collect the following categories of personal information from you: * Personal identifiers, such as your name, address, phone number, date of birth, signature, email address, IP address, device identifier, cookies, and government-issued ID number (such as your social security number, driver's license, and passport); * Education information, such as your level of education, degrees in-progress or obtained, and professional licenses and certificates; * Professional or employment-related information, such as contents of your resume, CV, cover letter, application documents, and references, as well as information collected during a job interview; * Medical, insurance and bank account information (e.g., as necessary to process employment-related compensation and benefits), as well as emergency contact and beneficiary information; * Marital and other family status (e.g., as necessary to effect withholding in compliance with law) and immigration or citizenship status; * Characteristics of protected classifications, such as race, national origin, religion, age, sex, gender identity, sexual orientation, medical condition, military or veteran status, all of the foregoing only as voluntarily disclosed and as permitted by law; Sources of Personal Information During the application and recruitment process and during employment we may collect personal information about you from a variety of sources, including the information you provide directly, and from employment and credit agencies, background check vendors, screening services, educational institutions, past or current employers, references, and publicly available sources such as social media (e.g., LinkedIn, Twitter, Facebook), and other sources you provide. Information may also be collected automatically, such as IP addresses and device identifiers. How We Use Your Personal Information We use your personal information to: * process your job application, including creating an applicant profile, evaluating your qualifications, verifying your right to work, scheduling and conducting interviews, and communicating with you; * conduct screening and background checks, in accordance with law; * conduct payroll processing, expense reimbursement and other compensation purposes; * administer employee benefits such as medical, dental, vision, and retirement benefits; * provide general human resources services such as managing employee on-boarding, leave, termination, travel administration, and expense reimbursement; * provide employment-related training, and assisting with professional licensing and development; * conduct internal investigations, conduct surveys, resolve disputes, prevent or detect fraud or security incidents, conduct employee performance reviews, enforce our policies and code of conduct, and protect the rights and safety of employees and others: * comply with laws, regulations and legal processes (such as responding to subpoenas or court orders), and to respond to legal claims, resolve disputes, enforce our legal rights contained in employment or other contracts, and comply with legal or regulatory recordkeeping requirements. How We May Share Your Personal Information We may share your personal information for the purposes described in this notice with the following: * our affiliated companies, including Capcom Co., Ltd.; * service providers, such as recruiters, pre-employment screening services, third-party benefits administrators, payroll processors, background check providers and others; * regulatory agencies, law enforcement, courts and other governmental authorities, in accordance with law; * our professional advisors, such as auditors, accountants, and law firms; * other third parties in the event we sell or transfer all or a portion of our business or assets, such as in the event of a merger or acquisition. How Long we Keep your Personal Information We will retain your personal information only as long as necessary to enable us to fulfill the purpose for which we collected it. For applicants that do not become employees, we may keep your information for up to 18 months so that we may contact you if a new position matching your interests and experience becomes available. For employees and interns, we will keep your information for the duration of your employment, and, to facilitate such purposes as tax inquiries, legal compliance, or employment verification, for a reasonable period of time after it ends. Your Rights You may have the right to access, update, or delete your personal information by sending an email to us at privacy@capcom.com, or by calling ************. If you are a resident of California, please see Rights for Residents of California for more information. Rights for Residents of California Right to Know: If you are a California resident, you may submit, free of charge, but no more than twice in a 12-month period, a verifiable request for the following information: * The specific pieces of personal information we have about you; * The categories of personal information we collected, sold, or disclosed for a business purpose about you within the last 12 months; * The categories of sources from which the personal information was collected; * The purposes for which the information was collected or sold; and * The categories of third parties to whom the information was sold, disclosed for a business purpose, or otherwise shared. To submit a request, email us at privacy@capcom.com or use our online web form located at **************************** Email requests must include "Your California Privacy Rights" in the subject field. Within 5 business days of receipt, we will let you know we received your request. Alternatively, you may call us at ************. We will provide a substantive response as soon as possible thereafter, unless we need more time, in which case we will notify you. If we need additional information to verify your identity, we will contact you to request that information. If we are not able to verify your identity, we will deny your request, but if applicable, we will refer you to the applicable sections of this notice that address our data collection and use practices. If we deny your request, even if only in part, we will explain the reason in our response. Right to correct inaccurate personal information: If you are a California resident, you may submit a verifiable request for us to correct any personal information or we have collected about you. To submit a request, please email us at privacy@capcom.com. Email requests must include "Your California Privacy Rights" in the subject field. Alternatively, you may call us at ************. Right to Delete: If you are a California resident, you may submit a verifiable request for us to delete any personal information we have collected about you. To submit a request, please email us at privacy@capcom.com or use our online web form located at **************************** Email requests must include "Your California Privacy Rights" in the subject field. Within 5 business days of receipt, we will confirm receipt of your request. We will provide a substantive response as soon as possible thereafter, unless we need more time, in which case we will notify you. If we need additional information to verify your identity, we will contact you to request that information. If we are not able to verify your identity, we will deny your request to delete. If we deny your request, even if only in part, we will explain the reason in our response. Right to be Free from Discrimination: We may not discriminate against you because you have chosen to exercise your rights, including, for example, by denying you access to our online services or charging you different rates or prices for the same online services, unless that difference is reasonably related to the value provided by your data. Exercising Your Rights: To submit a verifiable request or to otherwise contact us for more information about how to exercise your rights, please follow the instructions above. If you would like to designate an authorized agent to make a request on your behalf, please be sure the agent is able to (i) demonstrate you have provided written permission for the agent to submit the request on your behalf, and (ii) provide proof of his or her own identity. If the agent does not satisfy these requirements, we will deny the request.

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Benefits Manager, Americas Adyen is seeking a Benefits Manager, Americas who is excited to join the Global People team to contribute to the growth and scale of the company. Our ideal candidate thrives in an entrepreneurial environment, is highly data-driven, analytical, takes ownership, works collaboratively and is not afraid to roll-up-their-sleeves to get work done. This role will be located in San Francisco, CA. or Chicago, IL. This role will partner closely with the Global Rewards + Mobility, People, and Business Leadership teams to develop and implement benefits strategies, policies, and programs that attract and retain top talent. The successful candidate will provide strategic insights into our benefits design and structure, and ensure our benefits practices remain equitable and competitive for the Americas Region. What you will do Provide comprehensive benefits support to People and Business Leadership teams, including program design, administration, reporting, planning, and specific analyses. Lead the annual benefits renewal process from start to finish with peers on the People team, including negotiation of rates with external partners, and ensuring we effectively communicate and educate on changes for our team members. Work with key partners to implement strategic decisions, facilitate benefits design and inform key decisions that span across both our global and regional programs. Support market benefits survey and benchmarking processes, analyze results, and use findings to drive innovation in our offerings. Collaborate with partners and stakeholders on project delivery, managing multiple work streams and competing priorities. Shape how we communicate and educate on our benefits programs. Work with large amounts of data and build mechanisms to streamline processes and balance risks. Who you are Minimum 5 years of experience in benefits, preferred. A builder - you embrace the science and art of benefits and apply both to creating something unique that is truly Adyen. An analytical thinker with high data literacy and ability to transform data into actionable guidance that supports the Adyen business. Someone with knowledge of benefits principles, market trends, regulatory requirements, and best practices - you are comfortable looking around the corner at what is next.An energetic, self-starter with the ability to successfully manage multiple priorities in a complex and fast-paced environment. Excellent at written and verbal communication and add clarity to complex topics. A person with high integrity and ethics in handling confidential information. Someone with a highly collaborative style and strong team orientation. Technology or Financial Technology industry benefits experience, preferred. The annual base salary range for this role is $145,000 - $195,000 in San Francisco, and 130,000 - $170,000 in Chicago; to learn more about our compensation philosophy, please click here . Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What's next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don't be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. San Francisco Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This role is based out of our San Francisco or Chicago office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways: * EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives. * BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels. * SERVE: Many of our products are sold directly to the federal government. We were pioneers of "base supply centers," stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation's military. * SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired. ABOUT THIS ROLE The Benefits Manager is directly responsible for the administration, searching, evaluating, and open enrollment of the benefit plans and programs. Plans, organizes and supervises the benefit administration and wellness plan. Ensures that all employee benefit programs, policies, and procedures are followed and stay within compliance with federal and local laws. LOCATION AND SCHEDULE Durham, NC- Hybrid Monday-Friday 7:30 AM - 4 PM Occasional Travel. KEY RESPONSIBILITIES * Responsible for the annual research, analysis, administration, and evaluation of our corporate benefit plans and programs. * Act as a resource and advisor to employees on all areas HR benefits and wellness activities. * Create, plan and coordinate an annual wellness calendar. * Support HR benefit processes and procedures to ensure accurate, timely and consistent customer service delivery to employees. * Ensure a smooth Open Enrollment experience annually to all eligible employees. * Responsible for the file feeds, system set up, and necessary files for Open Enrollment. * Identify process improvement possibilities and participate in improvement efforts, sharing best practices and ideas across benefits administration. * Foster teamwork and a positive work environment through frequent collaboration with other HR team members, HR Compliance Manager and Payroll department in promoting benefit best practices. * First point of contact for employees and HRGs with benefit and/or leave questions. * Recommends, implements and maintains a benefit strategy. * Manages team schedules, ensuring compliance with company policy and employee's benefit needs. * Administers employee benefits programs and leaves. * Oversee and maintain all employee leaves, including but not limited to weekly reports on leave of absence, employee leave records, processes of approval of leaves, and benefit administration during approved leaves. * Ensures compliance with all federal, state and local employment laws. * Responsible for maintaining weekly benefit reports and KPI's for the employee benefit programs. * Other duties as assigned. QUALIFICATIONS * Bachelor Degree or years of equivalent experience in HR. * HR Certification required - PHR or SHRM-CP minimum. * Two - Three years in a HR benefits role. * Training in Affirmative Action, EEOC Guidelines, FLSA, USERRA, etc. * Excellent computer skills in a Microsoft Windows environment. Must include Excel and demonstrated skills in database management and record keeping. * Excellent communication skills required. * Interpersonal and coaching skills and practice a high level of confidentiality. Why LCI? * Purpose-driven company driven by principles, not profit * Reach your highest potential: upward mobility, rewarded through hard work * Competitive salary and compensation * Basic Life Insurance at no cost to the employee * 401(k) with match and Surplus-Sharing Plans * Health, Dental, and Vision Insurance * Ten paid holidays annually * Paid Time Off (PTO) * On-site Health and Wellness program * Employee Assistance Program (EAP)

Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. Headquartered in San Mateo, California with more than 4,000 employees worldwide, the Rakuten International business portfolio includes market leaders in e-commerce, digital marketing, advertising, communications and entertainment. We create products and services that provide exceptional value by aligning members and the businesses that want to engage them in a shared community. Summary Rakuten International is seeking a hands-on US Benefits Lead to bridge strategy and execution. This role owns day-to-day operations for health & welfare and retirement programs, as well as comprehensive management of US leave of absence and workplace accommodation processes. The Lead will supervise and guide the work of our benefits specialist, and will be instrumental in leading continuous improvement and innovation within US benefits. The Lead will partner closely with the Director and key stakeholders on renewals, plan design, and vendor performance. The ideal candidate is equally comfortable rolling up their sleeves to resolve complex employee issues and stepping back to optimize processes, data, and vendor outcomes. This role requires a driven individual who is eager to shape and advance Rakuten's benefits strategy in the US. What you'll do: Program operations and employee support * Oversee daily administration of US health & welfare plans (medical, dental, vision, HSA/FSA/Commuter, life & disability, voluntary benefits, EAP, well-being) and 401(k), ensuring accuracy, timeliness, and exceptional service. * Lead the comprehensive administration of US leave of absence and workplace accommodation requests (including ADA, FMLA, multi-state leave programs, and company leave programs), ensuring strict compliance, accuracy, timeliness, and empathetic support to employees, in close partnership with relevant stakeholders. * Serve as escalation point for complex employee cases; research, resolve, and prevent recurrence through SOPs and training. * Manage eligibility, life event processing, evidence of insurability workflows, and coordination of care/case management with carriers. * Partner with Payroll to ensure accurate, timely deductions and arrears reconciliation; resolve discrepancies and over/under-collections. * Lead annual open enrollment execution end-to-end: project plan, system configuration/UAT, rates, communications, training, and day-of support. Vendor and plan management * Partner with our benefits and retirement brokers to manage day-to-day performance of carriers, TPAs, retirement recordkeeper, leave vendor, and COBRA administrator; own SLAs, escalations, and root-cause corrective actions. * Support Director and Global Total Rewards Team on renewals, plan design changes, and RFPs; lead implementations and file feed/EDI changes in partnership with HRIS and vendors. * Support People Experience Team on management and administration of the global well-being program. * Reconcile and approve monthly invoices; track credits, performance guarantees, and well-being incentives. Compliance and governance * Ensure compliance with all federal and state regulations pertaining to leave of absences and workplace accommodations, including FMLA, ADA, and relevant state-specific laws. Proactively identify potential risks and partner with Legal/Compliance as needed to mitigate them. * Ensure compliance with ERISA, ACA, HIPAA, COBRA, Section 125, MHPAEA, and applicable state regulations; partner with Legal/Compliance as needed. * Coordinate annual notices, SPDs/SMMs, SBCs, and 1095-C support with HRIS/Payroll. * Manage retirement plan operations in partnership with the recordkeeper and Payroll. Provide ADP/ACP testing support, audits, Form 5500 inputs, loan/hardship reviews, QDROs, and fiduciary calendar tracking. * Maintain accurate plan documents and internal SOPs; monitor legislative changes and recommend updates. Data, systems, and analytics * Own benefit configurations and testing in Workday in partnership with HRIS. * Develop dashboards and insights (enrollment, cost trends, participation, well-being utilization, leave interactions, retirement savings health). * Forecast and track benefits budget; identify cost/savings opportunities without compromising employee experience. People leadership and cross-functional partnership * Supervise a benefits specialist and provide day-to-day guidance, work allocation, and QA; coach for performance and growth. * Partner closely with People Experience, HRBPs, Talent Acquisition, Global Total Rewards, Payroll, Finance, Legal, and Communications; deliver clear, inclusive employee communications and manager enablement. * Drive process improvement and automation; simplify the benefits experience and reduce escalations. Change, projects, and M&A * Lead benefits workstreams for new programs, vendor transitions, M&A, site openings, and state expansions. * Manage project plans, risks, and stakeholders; deliver on time and within scope. What you'll bring: Required qualifications * 7-10 years of progressive US benefits experience across health & welfare, retirement, and leave of absence with at least 2 years in a senior/lead capacity guiding others' work. * Bachelor's degree in Human Resources, Business Administration, or a related field; SHRM-SCP or CEBS certification preferred. * Deep working knowledge of ERISA, ACA, COBRA, HIPAA, Section 125, FMLA, and multi-state requirements; experience with ADP/ACP testing support and retirement plan operations. * Demonstrated experience managing workplace accommodation requests under the ADA and relevant state laws, including the interactive process and reasonable accommodation determinations. * Strong understanding of the interplay between leave of absence laws (e.g., FMLA, state leaves) and workplace accommodation requirements (e.g., ADA). * Hands-on experience running open enrollment, vendor implementations, EDI/file feeds, and invoice reconciliation. * Proficiency with HRIS/benefits administration in Workday and strong Excel skills (pivot tables, lookups). * Demonstrated vendor management and negotiation skills; confident navigating escalations and driving SLA accountability. * Excellent judgment, confidentiality, and communication skills. #LI-EP1 Five Principles for Success Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success. Always improve, Always Advance - Only be satisfied with complete success - Kaizen Passionately Professional - Take an uncompromising approach to your work and be determined to be the best Hypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws. At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements. USD $82,782.00 - $142,992.00 annually

Job Details Main Location - PHILADELPHIA, PA Full TimeDescription BenePhilly offers free, one-on-one help to enroll Philadelphia residents in public benefit programs. These programs can help you afford some expenses, such as prescription drugs, health insurance, food, property taxes, heat and other utilities, paying for college, and disability benefits. The Benefits Counselor provide public benefits education and application assistance to low-income people to help them obtain benefits they and their families need for sustainability and personal growth. The BenePhilly counselor can fill out public benefit applications with you and follow up on the status of your applications. This is a full-time position and is benefits eligible. Impact Services is a non-profit organization in the Kensington section of Philadelphia, visit our website to learn more about us ****************************** Impact Services Inc. is an equal opportunity employer and does not discriminate based on race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class status in its employment practices. Essential Duties and Responsibilities: Conduct outreach to targeted communities as scheduled. Work directly with people in active addiction. Provide one on one and group education on available public benefit programs (Temporary Assistance for Needy Families (TANF), (Supplemental Nutrition Assistance Program (SNAP/Food Stamps), Earned Income Tax Credit (EITC), Child Tax Credit, Health Insurance (CHIP, Medicaid, Medicare), Low Income Home Energy Assistance Program (LIHEAP), and other benefits, and city and state property tax relief, eligibility requirements, and application process. Conduct one-on-one assessment of client need and eligibility for benefit programs. Work from multiple locations. Collaborate with the city's office of public safety. Assist client to apply for needed and eligible benefits, including collecting required documents, using COMPASS, Benefits Bank, Prism, and other web-based benefit portals; benefits includes federal and state tax preparation. Follow-up with clients to ensure that benefits are received and other activities are completed. Coordinate services with other activities provided at Impact and the PA CareerLink Northwest Center; participate in special activities and projects as needed. Notify Benefits Data Trust when clients are not being served appropriately by state or federal benefits agencies. Maintain data and complete reports on all activities as required. Attend Impact, CareerLink, Benefits Data Trust and other meetings as required. Other relevant duties as assigned. Qualifications Qualifications: High School Degree (college degree preferred). Minimum of two years of experience working in a human services setting. Excellent verbal communication skills and ability to listen effectively and show empathy towards clients. Strong knowledge and experience with computer systems; good writing skills. Ability to work effectively in a team setting. Bilingual in Spanish helpful. Knowledge of Philadelphia community-based organizations helpful. Physical Demands: Frequently stand, walk, sit, use hands to finger, handle, or feel objects, tools, or equipment, reach with hands and arms, balance, talk or hear. The employee will occasionally climb stairs; stoop, kneel, crouch or crawl. Able to sit at a desk working at a computer workstation keyboarding and performing routine clerical duties. Occasionally lift and/or move up to 25 pounds. Operate related office equipment and use necessary tools. Specific vision abilities required by the job include frequent reading and close vision; distance vision; color vision; peripheral vision; depth perception; and the ability to adjust focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.