Conduent jobs in Florham Park, NJ - 325 jobs

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Our Company Conduent Credit Balance Solutions (CBS) is an insurance overpayment and credit balance audit with providers. We also focus on credit balance audits, ESRD audits, and hospital audits. Our 30+ years of experience and a nationwide team of recovery specialists collaborate with provider billing offices and help health plans validate credit balances and optimize recovery efforts. Position Overview The Lead PO will work as a translator between the Business units and the Technology team; lead the PO team to conduct requirements gathering meetings, JAD sessions, and root cause analysis, documents requirements, use stories; coordinate test activities, and release management. Assist in cross team collaboration and project management as needed. Responsibilities * Review, analyze, and evaluate business systems and user needs * Interact with business and operations stakeholders to determine requirements for new projects and enhancements * Participate in all phases of the SDLC to ensure implementation of system requirements * Provide recommendations to internal business groups on process improvement projects by analyzing business process flows and identifying changes * Define current/future state process flows * Handle change management. Conduct root cause analysis and risk/issue identification * Deliver the following artifacts as needed: Business requirements document, functional requirements, use cases, wire frames, report mockups, dashboards and process workflow design * Experience in data analysis using SQL, MS Access or related technologies * Develop and maintain a thorough understanding of business needs from both technical and business perspectives * Assist testing team to ensure requirements are easily understood and to identify comprehensive testing scenarios * Effectively prioritize and execute tasks in a high-pressure environment * Lead BA team and experience in team management, work delegation, mentoring and tracking Qualifications / Experience * Bachelor's degree in Management Information Systems / Computer Science / Computer Engineering or equivalent experience * Minimum of 10+ years' experience in SDLC, gathering and documenting requirements for various complex business systems * Experience in conducting business requirement sessions, JAD sessions and various elicitation techniques. * Ability to grasp technical concepts and translate business requirements into Functional Specifications * Expert knowledge of TFS and tracking US and sprints management * Good knowledge of MS SharePoint at User and Admin level * Ability to work with a sense of urgency and attention to detail * Excellent oral and written communication skills. Preferred * Past technical experience and/or development experience in any technologies and role * Knowledge of health insurance industry - Claims processing, ICD 9/10, Medicare, or Medicaid * Experience in BPMN and UML Modeling * CBAP Certification Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $112,000 - $140,000. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. **Beneficiary Support Associate** Remote Training Schedule: 8am-5pm Monday-Friday Production Schedule: A shift will be selected at the end of training between 8am - 6pm EST Monday-Friday A successful Beneficiary Support Associate will have excellent time management skills and be knowledgeable with pension accounts. In this role, the first part of the day will be for administrative duties such as checking cases, identifying type of cases received, and working on reports to meet SLAs. The second part of the day will be receiving calls from clients, answering their questions and doing walk-throughs on forms. **Job Details** : Improves participant decision-making process by advising participants on plan provisions. Responds to client-specific inquiries, including telephone and web correspondence. Completes transactions related to customer inquiries with limited supervision. Meets timeliness and accuracy standards. Documents calls by creating detailed notes in the case management system. Completes callbacks in a timely manner and escalates as appropriate. Adheres to call center metrics and guidelines within established procedures. Assists junior employees by answering questions or taking escalated calls with guidance. Advocates for participants to coordinate benefits, services, and payments with outside providers and vendors. Explains the appropriate participant forms and provides guidance on completion. Performs other duties as assigned. Complies with all policies and standards. **Requirements:** Have a High School Diploma or an equivalent level of education Be able to successfully pass a criminal background check and employment check Demonstrate problem-solving skills Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175) Must have the ability to connect with an ethernet cable to a modem/router **Working for you:** Paid Training Career Growth Opportunities Full Benefit Options Great Work Environment Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time. _We are currently NOT hiring in the following geographies, including but not limited to:_ _States: AK, CT, CA, HI, IL, MA, MD, MT, NJ, NY, OR, WA._ _Metro Areas: Minneapolis - MN, Washington DC, Denver - CO, Boulder - CO, Edgewater- CO and Flagstaff - AZ_ Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $35,280.00 - $44,100.00. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. **Pension Benefits Administrator** **Remote** **Pay rate:** $19.38-$24.23 an hour, which may be below your state's minimum wage. Please take this into consideration when applying. **Schedule:** An eight-hour shift between 8am-6pm Eastern time We are seeking a dedicated and detail-oriented Pension Benefits Administrator to help ensure client satisfaction and operational excellence. The ideal candidate is highly organized and has experience with Excel. As a Pension Benefits Administrator you will work in a team environment to provide research and detailed answers for plan questions. You will have an impact on the team through the quality of the services or information provided. **Responsibilities:** + Triaging, researching, and responding to participant issues. (For example: eligibility, calculation detail, Plan provisions, tax and eft inquiries) + Reviewing benefit reports, including Business Requirements Document (BRD), and acting as needed + Completing payment set ups for pension annuities and lump sum payments under the direction of a senior team member + Contributing to projects with direction from a senior team member + Perform complex & non-complex research and data analysis, and provide resolution to inquiries from participants, clients and/or third parties. Provide supporting detail for research. + Acquire and relay relevant information and documentation that will be shared with plan participants/beneficiaries + Maintain knowledge of legal and regulatory changes, trends, and other developments which affect retirement benefits/Plan requirements/SPDs + Confer with team members including leadership to resolve uncommon issues + Perform other duties as assigned and comply with all policies and standards + Respond to customer inquiries, pension verifications, and form reprint requests + Work on records with missing data + Work with banking vendors to assist with participant questions and requests **Requirements:** + Must be at least 18 years of age + Must be able to pass a criminal background check + Strong verbal and written communication skills + Ability to navigate and work across multiple systems + Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175) + Must have the ability to connect with an ethernet cable to a modem/router + We are currently NOT hiring in the following geographies, including but not limited to: States: AK, CA, HI, MA, IL, MT & NY Metro Areas: MN - Minneapolis, IL - Chicago, NY - New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $40,320-$50,400. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .

Ready to shape the future of work? At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Vice President - Digital Advisor/Sales - Service Now The Senior Digital Advisor / Sales will be a member of a dynamic team driving growth of digital solutions in a prioritized portfolio of accounts. Creating, shaping, and responding to the ever-increasing new challenges being faced within one of the specific industry verticals such as consumer goods, retail, Banking & financial services, in support of Genpact's Sales and Transformation Services community. The digital sales team has recently enjoyed good growth and made notable wins with new logos, as well as increasing the digital footprint with existing customers. This role will identify, shape and close revenue generating opportunities in new and existing accounts on a foundation of carefully selected & curated, repeatable offerings and solutions for driving change in specific vertical industries. The role will combine leading edge digital solutions with your deep domain expertise to create innovation and thought leadership opportunities! Responsibilities * Act as a trusted advisor in establishing relationships (in partnership with Genpact Sales and SMEs / Solution Architects), and assisting clients think through challenging business opportunities. Demonstrate an understanding of a client's business and use Digital technologies to craft transformational value propositions for the clients. * Proactively create, identify, and develop opportunities for SaaS solutions (specifically focusing on Service Now). * Provide domain and digital solution expertise and support to internal teams including participation in RFI, RFP, proactive bids, customer-facing envisioning sessions/demonstrations, assessments, and workshops. * Collaborate with other cross functionals Genpact's team to assess and scope new opportunities (Analytics, Data, Experience, Digital delivery etc.) * Own revenue and bookings targets for dedicated SaaS products and maintain up to date revenue forecasts and status in the enterprise CRM system. * Expand Genpact's positioning in the market by helping develop new offerings and thought leadership marketing. * Own delivery estimations, solutioning and pricing for proposed client solutions and working closely with Genpact and client is legal in the creation and review of customer commercial agreements, License / SaaS, SOW, Change requests etc. * This role reports to the Global Growth Leader for Digital. The Senior Digital Advisor / Seller will work in close partnership with Genpact Sales, Solutions, SMEs, and other consulting leaders within Genpact in successfully establishing and growing client relationships, innovating with clients and winning deals. Qualifications we seek in you! Minimum Qualifications * Leaders with deep domain and proven knowledge and experience in Digital Licensed & SaaS products, specifically Service Now solutions and offerings. * Experience and comfort carrying a sale, booking, and margin target. * Leaders who are passionate about the opportunity to tackle a role that will have a multiplier effect in creating a highly differentiated and scalable transformation services business for Genpact. * Experience in either a Software/SaaS company or similar consulting firm and are looking for a role with the potential to catalyse the growth of a rapidly growing business. * The ability to clearly articulate the value and benefits of Genpact's digital & transformation solutions in a compelling way to both a business and technical audience. * Relevant Industry and Sales experience. * Deep expertise in Software/SaaS specifically around Service Now. Preferred Qualifications/ Skills * Deep expertise in one or more specific industry verticals such as consumer goods, retail, banking & financial services. * Experience in driving front, middle, back-office transformation in Banking will be a BIG plus. * Experienced in applying groundbreaking digital technologies to solving business problems, coordinated across digital software & SaaS products and transformation service solutions. * Relevant vertical/proven experience with understanding of business dynamics - especially those based on a foundation of digitalization and digital disruption. * Good cultural fit - role model in (CI)2 i.e., curious, incisive, and courageous, on a bedrock of integrity. * Good collaboration orientation to work across Genpact, client teams and Genpact's SaaS partners to bring the greatest possible impact through new ways of working. * Technical understanding of SaaS architecture, integrations, and domain expertise * Commercial understanding with the ability to solution, estimate, and negotiate commercial constructs while driving the sales cycle with clients in collaboration with Genpact Sales and Transformation Services community. * Ability to engage, and work with C level executives on the client side. Why join Genpact? * Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation * Make an impact - Drive change for global enterprises and solve business challenges that matter * Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities * Work with the best - Join 140,000 bold thinkers and problem-solvers who push boundaries every day * Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. The approximate annual base compensation range for this position is $160,000 to $200,000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity Work-from-Anywhere Roles - "Los Angeles California-based candidates are not eligible for this role" Location-based Roles (e.g., Richardson roles - metro area can be adjusted by role location) - "Los Angeles, California based candidates are not eligible for this role. area candidates are eligible for this role only Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. '1640197

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Payrate: $17.25 - $21.56 per hour, which may be below your state's minimum wage. Please take this into consideration when applying. A fully qualified technician, the Service Technician II applies a working knowledge of computer science & electronics accompanied by technical concepts, practices, and procedures to a wide variety of assignments. The incumbent is a member of the customer support team and works on light to moderately complex work orders with normal to critical deadlines, and typically operate independently to troubleshoot hardware, software, and equipment problems with general oversight on more complex assignments. Responsibilities * Maintaining ticket vending machines and ticket operator machines on a monthly and quarterly basis or as needed. * Ensuring cleanliness of interior & exterior Ticket Vending Machines (TVMs), Ticket Operator Machines (TOM). * Detecting and resolving component wear and tear. * Providing quick responses to work orders sent via work order management system. * Troubleshooting and resolving machine hardware, electrical, electronic, communication, and functionality related issues for resolution and maximum up time on new and existing systems. * Interfacing with various IT departments to resolve software issues detected internal or external to TVMs/TOMs. * Keeping inventory of replacement parts, tools and cleaning supplies within a company assigned vehicle or local storage location. * Communicating regularly with customer care department to resolve work order issues and/or report new issues via company assigned mobile phone. * Using standard hand tools and technical manuals. Requirements * Hold a High School Diploma * Be a tech school graduate or have minimum of 6 months of experience with basic electrical/mechanical troubleshooting. * Have reliable transportation and a valid driver's license. * Can work from 5:30 AM to 2:30 PM or 01:30 PM to 9:30 PM shifts. * Able to be on call for weekend work. Flexible Working At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too. In this role, you can expect the following working conditions: Onsite work: Work in our local office, receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career. Working For You Perks and rewards designed for you: * Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment. * Retirement Savings: We will support you as you save for your future. * Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more. * Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint. * Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career. * Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work. * Great Work Environment: We are proud of our award-winning culture and the recognition we've received for our diversity efforts. Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time. Join Us At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can: * Bring your authentic self to work * Grow and thrive, both personally and professionally * Make a difference with our clients, in our communities, and with the millions of people we support When you join Conduent, you are engaged in creating the future - both our company's and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17.25 - $21.56. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. **Position Summary** We are seeking a highly skilled **Informatica/SQL Developer** with at least **9 years of hands-on experience** in building, optimizing, and supporting complex ETL solutions. The ideal candidate will be proficient in **Informatica PowerCenter (9.x / 10.4)** , **Oracle/PL-SQL** , ETL automation, and end-to-end data analysis. **Healthcare domain experience** is a strong plus. **Key Responsibilities** + Design, develop, and maintain **Informatica PowerCenter ETL workflows** , mappings, and sessions. + Perform **complex data analysis** , data profiling, and root cause investigation for data quality issues. + Develop high-performance **Oracle SQL and PL/SQL** procedures, functions, and packages. + Optimise, troubleshoot, and tune ETL jobs and database queries for maximum performance. + Implement and enhance **automation of ETL processes** , including scheduling, monitoring, and exception handling. + Work across the full **Waterfall SDLC** , including requirements analysis, design, development, testing, deployment, and production support. + Collaborate with business analysts, QA, architects, and other stakeholders to deliver accurate and reliable data solutions. + Prepare technical documentation, mapping sheets, job design documents, and support guides. + Provide on-call support for production ETL jobs as required. **Required Qualifications** + **9+ years** of experience in ETL development using **Informatica PowerCenter** (9.x / 10.4). + Strong expertise in **Informatica workflows, mappings, transformations** , and performance tuning. + Advanced skills in **SQL and Oracle PL/SQL** . + Strong understanding of data warehousing concepts and dimensional modeling. + Experience with **ETL job automation** , scheduling tools, and monitoring frameworks. + Solid experience working in **Waterfall SDLC** environments. + Strong analytical and problem-solving skills with the ability to work on complex data issues. + Excellent communication and documentation skills. **Preferred Qualifications** + **Informatica PowerCenter certification** . + Experience with Unix shell scripting or other automation tools. + Exposure to version control tools such as Git, SVN, or Bitbucket. **Education** + Bachelor's degree in Computer Science, Information Technology, Engineering, or related field. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $96,250 - $125,000 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .

Ready to shape the future of work? At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Director, Healthcare | Applied Advisory Your responsibilities in this role include delivering complex transformation projects at the intersection of data, technology, and AI, for key clients. You will bring deep industry, advisory, data, tech, AI capabilities and knowledge that will allow you to wow clients utilizing Genpact's industry-leading methodologies. Our Applied Advisory team is the client-facing tip of the spear for Genpact's overall Consulting practice, working directly with clients to create value every day. Responsibilities Advisory Delivery & Domain Innovation * Guide multi-disciplinary teams in designing and delivering domain-led data and technology strategies (e.g., finance digitization, AI-enabled supply chains, or risk intelligence platforms). * Ensure advisory excellence by embedding industry best practices, regulatory considerations, and functional benchmarks into transformation programs. * Champion the evolution of AI-first offerings that solve domain-specific business challenges. * Ensure high-impact delivery by overseeing client engagements and driving excellence in advisory outcomes. Client Leadership & Industry Growth * Serve as a trusted advisor to client executives (C-suite and Board level), offering domain-specific insights and advisory across key functions such as supply chain, finance, or risk management throughout your project delivery. * Contribute to the team's cultivation of long-term relationships with industry leaders and decision-makers, positioning the firm as a go-to partner for transformation. Practice Development & Thought Leadership * Contribute to the strategic development of the global advisory practice through industry-specific capabilities, tools, and go-to-market strategies. * Mentor and grow junior talent with industry fluency and domain depth to serve evolving client needs. * Serve as a thought leader within your domain-publishing insights, speaking at conferences, and leading executive forums. Qualifications we seek in you! Minimum Qualifications * Related years of experience in management consulting or professional services with a strong focus on industry-specific transformation (e.g., financial services, manufacturing, consumer goods, life sciences, etc.). * Deep domain expertise in one or more key business functions such as finance, supply chain, risk, or operations. * Proven track record advising senior executives and delivering large-scale digital or AI transformation engagements. Preferred Qualifications/ Skills * Executive presence and ability to influence senior stakeholders across industries and geographies. * Strong understanding of data platforms, cloud ecosystems, AI/ML, and intelligent automation applied to industry use cases. * Project management experience and exposure to Agile/Scrum methodologies * Expert problem solver, hyper logical and goal-oriented thinker * Excellent communication and interpersonal skills in written and verbal form * Expert presentation skills demonstrated in both in-person and virtual environments Why join Genpact? * Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation * Make an impact - Drive change for global enterprises and solve business challenges that matter * Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities * Work with the best - Join 140,000 bold thinkers and problem-solvers who push boundaries every day * Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. The approximate annual base compensation range for this position is [$100,000 to $125,000]. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity Work-from-Anywhere Roles - "Los Angeles California-based candidates are not eligible for this role" Location-based Roles (e.g.,New York roles - metro area can be adjusted by role location) - "Los Angeles, California based candidates are not eligible for this role. area candidates are eligible for this role only." Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. '1652527

Vice President - AWS Business Group Specialized Sales-COR033815Ready to build the future with AI? At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact. com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of of Vice President - AWS Business Group Specialized SalesIn this role, As a Specialized Sales Leader in the AWS or Databricks Business Group, you will drive joint go-to-market success by selling and solutioning cloud deals aligned to partner offerings. You'll work closely with Genpact Sales (LCPs, Tech and Data & AI sellers), Alliance, and Partner field teams to build strong account-level engagement, lead joint campaigns, and convert strategic opportunities. Deep knowledge of the partner tech stack, combined with collaboration across Alliance and Delivery teams, will be key to driving joint pipeline inflows, bookings, and consumption. This is a high-impact role at the intersection of Genpact and strategic partner ecosystems. Responsibilitieso Act as a trusted advisor in establishing relationships (in partnership with Genpact Sales, Alliance teams, and SMEs/Solution Architects), assisting clients in navigating complex business challenges. Leverage AWS and/or Databricks capabilities to craft transformational digital value propositions aligned to client priorities. o Proactively create, identify, and develop opportunities centered on Genpact's partner-led offerings anchored in the AWS or Databricks ecosystem. o Immerse self in the respective cloud partner technology stack, understanding key features and differentiators, and applying this knowledge to drive impactful client conversations and solutioning. o Serve as the connection point between Genpact and partner field teams (AWS/Databricks), helping broker account-level collaboration, lead joint sales campaigns, and deliver a seamless engagement model that strengthens Genpact's position with clients. o Collaborate with internal teams including LCPs, Tech Sales, and Data & AI Sellers to win marquee logos by providing cutting-edge technical depth and strong solutioning capability. o Expand Genpact's positioning in the market by helping develop new offerings and thought leadership marketing. o Partner with Genpact's Alliance and Offering teams to shape joint GTM plays, contribute to new offering development, and enhance Genpact's visibility through thought leadership. o Deliver against key performance metrics: Joint Pipeline, Inflows, Bookings, and Cloud Consumption. o This role reports to the AWS and Databricks Business Group Leader. The Business Group Leader would have end-to-end accountability for scaling revenue and will include core functional units of Specialized Sales, Alliance Partnership, Offering and Solution Development and Delivery. Qualifications we seek in you!Minimum Qualifications· Experience in technology sales, with focused on cloud solutions (AWS and/or Databricks preferred). · Proven success in driving complex, cloud-led digital transformation deals in large enterprise environments. · Strong understanding of cloud partner ecosystems, including commercial models, co-sell motions, and solution architectures. · Demonstrated ability to engage senior client stakeholders (CIO, CTO, CDO, business leaders) and translate business needs into actionable solutions. · Track record of meeting or exceeding revenue, pipeline, and margin targets. · Experience working with cross-functional teams across Sales, Alliances, Offerings, and Delivery. · Travel and Driving may be required for this role. The amount of travel and driving will vary from 25 to 100% depending on business need and client requirements. Preferred Qualifications/ Skills· Experience selling or solutioning AWS or Databricks native services (certifications and proficiency in both Databricks and AWS would be a plus). · Familiarity with cloud consumption metrics, partner sales campaigns, and joint GTM strategies. · Prior experience working closely with alliance teams to land joint opportunities. · Strong commercial acumen with exposure to pricing, contracting, and deal structuring for cloud/SaaS offerings. · Executive presence, excellent communication skills, and a collaborative, high-growth mindset. · Willingness to travel globally (25-100%) as per business needs The approximate annual base compensation range for this position is $160,000 to $200,000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity · Work-from-Anywhere Roles - “Los Angeles California-based candidates are not eligible for this role”· Location-based Roles (e. g. , Richardson roles - metro area can be adjusted by role location) - “Los Angeles, California based candidates are not eligible for this role. area candidates are eligible for this role only. ” Why join Genpact? • Lead AI-first transformation - Build and scale AI solutions that redefine industries • Make an impact - Drive change for global enterprises and solve business challenges that matter • Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills • Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace • Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build • Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Vice PresidentPrimary Location USA-New YorkSchedule Full-time Job Posting Jan 13, 2026, 7:14:51 PMUnposting Date Mar 15, 2026, 6:29:00 PM

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. **Job Title: Software Test Engineer** **This position allows 100% telecommuting.** **Job Description** We are seeking a highly skilled Software Test Engineer to join our team. In this role, you will develop and execute comprehensive software tests to identify defects, analyze root causes, and ensure the overall quality of our applications. You will be responsible for creating and maintaining both manual and automated test cases, performing various types of testing-including functional, integration, regression, and performance-and generating detailed test reports. The ideal candidate will collaborate closely with business analysts, software engineers, and developers to translate requirements into effective test plans and scenarios. You will also participate in User Acceptance Testing (UAT) and API testing using tools such as Postman and SoapUI. **Responsibilities** + Develop, execute, and maintain manual and automated test cases and scripts. + Perform functional, integration, regression, and performance testing. + Identify software issues, document defects, and analyse root causes. + Review and analyse test results and provide detailed reports. + Participate in User Acceptance Testing (UAT) and API testing. + Utilise testing tools such as Postman and SoapUI. + Work closely with cross-functional teams to write test plans, develop test cases, and align on requirements. + Contribute to improvements in test processes and quality standards. **Education & Experience Requirements** + Bachelor's degree in electronic engineering, Electronics & Communications, or a related field (or foreign equivalent). + **Three (3) years of experience** in the job offered or in a testing analyst-related position. + Experience with the full software testing life-cycle, including: + Requirement analysis + Test planning + Test case development + Test execution + Test cycle closure + Experience with manual and automated testing methodologies. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $69,300 - $90,000 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Bilingual Customer Service Representative-Conversion Onsite in Newark, NJ Hourly rate $17.50/hr, which may be below your state's minimum wage. Please take this into consideration when applying. What you get: * Full-time Employment with Benefits day one including paid Holidays. * Bilingual in Spanish $17.50/hr * Paid Training * Great Work Environment Requirements: * Must be at least 18 years of age or older. * Must have a High School Diploma, or equivalent. * Must be able to submit to a background check and drug test. * Must be able to work Monday-Friday 10:15am-7:15pm & Saturday 7:45am-2:15pm Summary: As a call center representative, you will be supporting our client's customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. What you will be doing: * Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems. * Identify customer needs to ensure the customer is provided complete and accurate information. * Process required transactions via mainframe or web-based applications. * Submit research requests in a concise yet accurate manner. * Maintain a thorough knowledge of the company and client programs, policies, and technology. * Communicate effectively in a warm and empathetic manner. * Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals. * Provide support to other positions/operations in cases during heavy workloads or absences. People who succeed in this role have: * The ability to convey complex information in clear and concise terms to ensure customer understanding. * Strong work ethic. * Effective and accurate written and verbal communication skills. * Effective problem-solving skills. * Customer Service Experience. * Can navigate multiple applications and research solutions with ease * Love helping people and guiding them to the best solution for their issue * Are excited by innovative technology * Provide calm conflict resolution and problem solving for frustrated customers * Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers * Can commit to 100% attendance for three to five weeks of paid training Join a rapidly growing organization that can support your career goals Apply Today! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17.50/hr Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.

Ready to build the future with AI? At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting Applications for the role of Vice President - Delivery/Program Lead As an Onsite Program Manager, you will be responsible for leading global deployment programs for digital F&A platforms. You will drive seamless delivery, ensure customer alignment, and guarantee transformation success across Accounts Payable (PTP), Accounts Receivable (OTC), and Record to Report (RTR) domains. This role requires end-to-end program ownership, from initial workshops to final execution, ensuring that technology, process, and data integration deliver measurable outcomes for global clients. You will act as a strategic advisor and orchestrator across IT, business, and partner ecosystems. Responsibilities * Lead Enterprise Deployments: Lead enterprise-scale deployment programs across various finance technologies, including SAP Finance, Salesforce, ServiceNow, HighRadius, OCR, RPA, and e-Invoicing platforms. * Facilitate Onsite Workshops: Facilitate onsite implementation workshops, customer education sessions, and strategic program reviews to align expectations and deliver value. * Serve as Consulting Lead: Act as a consulting lead during implementation, streamlining internal and external processes and minimizing disruption during system transitions. * Analyze Client Requirements: Analyze client business requirements, design tailored solutions, and lead implementation using agile and hybrid delivery models. * Collaborate with Offshore Teams: Collaborate with offshore configuration and development teams to adapt solutions to specific customer needs. * Interface with Client IT: Interface with client IT teams to define and align on data interface specifications, ERP integration, and system architecture. * Manage Integration Delivery: Manage integration delivery via platforms such as WebMethods, Mulesoft, SAP BTPI, Confluent Kafka, and PI/PO. * Drive Customer Adherence: Drive customer adherence to program timelines and go-live dates, maintaining accountability for milestone tracking and issue resolution. * Liaison Across Teams: Liaise across sales, operations, product management, and support teams to ensure a unified approach to customer success and feedback loop into platform enhancements. * Track Program Activities: Track all program activities, dependencies, and risks in line with governance protocols, using tools like Azure DevOps, ServiceNow PPM, or similar. * Manage Reporting and Communication: Manage project reporting, stakeholder communication, and readiness for operational hand-off to account management upon implementation closure. * Prioritize and Execute Multiple Deployments: Prioritize and execute multiple deployments across regions and time zones with proactive risk management and escalation handling. Qualifications we seek in you! Minimum Qualifications * Bachelor's degree required; PMP / Prince2 certification preferred. * Proven program management experience across digital transformation, software implementation, or large F&A transitions. * Strong F&A domain knowledge-preferably with delivery exposure in PTP, OTC, or RTR processes. * Hands-on understanding of various technical delivery stacks (SAP Finance, Salesforce, ServiceNow, HighRadius, Azure, AWS, OCR, RPA, e-Invoicing platforms, and integration technologies). * Experience in multi-cloud environments, data pipeline readiness, and enterprise-grade system testing. * Sound understanding of SDLC, system integration, ERP workflows, databases, archival systems, and finance process mapping. * Proven ability to prioritize, track multiple projects, and lead complex implementations independently. Preferred Qualifications/ Skills * Demonstrated experience in critical transformation programs involving multiple technology platforms and geographies. * Strong team leadership and stakeholder management skills across cross-functional and multi-vendor teams. * Excellent verbal and written communication, presentation, and facilitation skills. * Experience in solution architecture reviews, data mapping, and systems analysis. * Ability to navigate ambiguity, influence without authority, and drive toward resolution in high-stakes situations. * Flexibility to travel extensively, sometimes at short notice. Why join Genpact? * Lead AI-first transformation - Build and scale AI solutions that redefine industries * Make an impact - Drive change for global enterprises and solve business challenges that matter * Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills * Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace * Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build * Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000 coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. The approximate annual base compensation range for this position is [$160000 to $200,000]. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. '1616377

Ready to build the future with AI? At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Senior Vice President, Engineering Lead - Agentic AI In this role, you'll be part of Genpact's transformation under GenpactNext, as we lead the shift to Agentic AI Solutions-domain-specific, autonomous systems that redefine how we deliver value to clients. You'll help drive the adoption of innovations like the Genpact AP Suite in finance and accounting, with more Agentic AI products set to expand across service lines. As the SVP Engineering leader, you will drive Genpact's AI-first transformation by unifying AI research, engineering, product, platform, customer success, and client partner teams-converting advanced Agentic AI research and platform innovations into real, measurable business outcomes for global enterprises. Responsibilities Technical Vision & Enterprise Engineering Strategy * Define and lead the enterprise-wide engineering vision, multi-product architecture strategy, and long-term technology roadmap for scalable Agentic AI platforms. * Establish engineering direction that aligns with strategic business outcomes, future platform evolution, and enterprise architecture standards. * Drive innovation and technology differentiation through advanced AI engineering practices, automation, and platform-led product delivery. Multi-Product Engineering Leadership * Provide executive oversight across a diverse portfolio of AI products, ensuring engineering consistency, performance optimization, reusability, and accelerated time-to-market. * Guide product engineering teams on complex system design, model integration strategies, platform scale considerations, and AI governance frameworks. SDLC Governance & Delivery Excellence at Scale * Own end-to-end SDLC frameworks across the product ecosystem, embedding automation-first principles, observability, reliability engineering, and continuous improvement. * Strengthen engineering rigor through high standards for defect management, code quality, and scalable release processes. Quality, Reliability & Responsible AI * Champion enterprise-grade quality, safety, and reliability across all AI solutions through automated testing, performance benchmarking, and secure coding standards. * Lead implementation of responsible AI, setting governance requirements for model evaluation, safety controls, and regulatory compliance. Engineering Velocity, Scale & Operational Efficiency * Drive transformation programs to eliminate bottlenecks, enhance productivity, and optimize engineering throughput while preserving quality. * Accelerate delivery using modern tooling, platform capabilities, automation pipelines, and cross-functional engineering operating models. Client-Driven Engineering & Innovation * Foster a customer-first engineering culture grounded in problem-solving and real-world value creation. * Partner with strategic clients and product leadership to co-create AI-led capabilities and ensure product-market fit at scale. Global Leadership & Talent Strategy * Lead, develop, and inspire a global engineering organization built on technical excellence, innovation, and continuous learning. * Build a robust succession, talent development, and upskilling strategy for emerging AI skills across research, engineering, and product teams. Executive Collaboration & Stakeholder Alignment * Partner closely with Product, AI Research, Sales, Security, Finance, and Customer Success to align engineering priorities with enterprise growth objectives. * Communicate engineering progress, risk posture, capacity, and investment trade-offs with clarity and transparency at the executive and board level. Qualifications we seek in you! Minimum Qualifications * Demonstrated success leading large-scale, globally distributed engineering organizations across multiple product portfolios within a complex enterprise environment. * Proven track record of scaling engineering execution, transforming SDLC maturity, and driving automation-led delivery excellence with measurable productivity and defect-reduction outcomes. * Deep expertise in platform engineering, cloud-native architectures, scalable data/AI platforms, and enterprise-grade AI/ML integration. * Exceptional executive communication, stakeholder alignment, and cross-functional leadership capabilities, influencing across C-suite, product, commercial, and customer organizations. Preferred Qualifications/ Skills * Bachelor's degree in Computer Science, Engineering, or related technical discipline. * Master's degree in Technology Management, Business Administration, Data Science, or equivalent leadership qualification preferred. * Extensive hands-on leadership experience in building and scaling AI/ML products, agentic automation platforms, or intelligent workflow solutions in high-growth environments. * Strong expertise in Agile operating models and modern DevSecOps, AI governance, observability, and automated release frameworks. * Ability to balance engineering rigor, architectural integrity, platform scalability, and strategic business priorities in a dynamic environment. * Proven ability to attract, mentor, and grow senior engineering leaders, building a high-performance, innovation-driven culture. * Demonstrated experience partnering with large enterprise clients, co-innovating solutions, and translating complex business challenges into scalable engineering outcomes. Why join Genpact? * Lead AI-first transformation - Build and scale AI solutions that redefine industries * Make an impact - Drive change for global enterprises and solve business challenges that matter * Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills * Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace * Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build * Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000 coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. The approximate annual base compensation range for this position is [$225,000 to $281,500]. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity Work-from-Anywhere Roles - "Los Angeles California-based candidates are not eligible for this role" Location-based Roles (e.g., Richardson roles - metro area can be adjusted by role location) - "Los Angeles, California based candidates are not eligible for this role. area candidates are eligible for this role only." Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. '1634155

Ready to build the future with AI? At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Technical Project Lead Skills - Genpact LLC seeks Technical Project Lead (multiple positions) in New York, NY to manage and lead project team and coordinate efforts with client team, serving as single point of contact. Provide technical direction and supervision to offshore team, review their deliverables, and keep track of progress. Define technical design and effort estimations using applicable estimation techniques and tools. Participate in review, comparison, and selection of new IT solutions. Identify business needs and opportunities and manage the development of solutions to problems through discussions with client and other stakeholders. Gather and understand client functional requirements and convert them into technical deliverables for the teams to work on. Allocate resources and decide timelines required to accomplish goals of the project and customer expectations. Participate in daily scrum calls, participate in the creation of user stories, feasibility analysis, effort estimation, and prioritization of change requests. Participate in the daily team calls and provide update to servicing project manager for incidents. Responsible for the design, development, testing, optimization, and maintenance of the full range of Business Intelligence (BI) reporting solutions, including the analysis, design, development, and deployment of BI data models, dashboards, reports, and subject areas. Collaborate with the architecture and data analyst team to understand the business requirement and translate them into data models. Prepare, maintain, and publish data model diagrams, dictionaries, scripts, and metadata files in accordance with project methodology and collaboration guidelines. Implement, test, and maintain logical and physical models for reporting and analytical databases and tune reports, loaders, table design, indexes, and stored procedures to deliver required performance. Design and develop complex SAP HANA views, SQL queries, PL/SQL stored procedures, functions tables, views, and ETL packages in support of large management reporting requirements using Oracle Databases, Informatica, and SAP BO, among others, to facilitate business decision making using critical data insights using Tableau. Create technical programming specifications from business documents, create internal program documentation, and participate in code reviews. Develop BI reports and dashboards utilizing industry best practices and UI standards. Guide and mentor organization with best practices in report and dashboard design and development. Assist in the ongoing development of technical best practices for data movement, data quality, data cleansing, and other ETL-related activities. Create automated processes to validate and translate data into our in-house data warehouses. Review requirements and data models and translate into ETL design processes that effectively populate data warehouse and data mart tables. Build tailored strategy approach, manage existing projects, implementation and maintenance. Model and test using different methodologies by leveraging the knowledge of proprietary tools Education - Position requires a Bachelor's degree, or foreign degree equivalent, in an Engineering (all), Computer Science, Technology, or related field and six (6) years of progressively responsible post-Bachelor's degree experience in the job offered or a related occupation. Foreign degree equivalents are acceptable. Position headquartered in New York, NY with placement at project sites nationally within the United States with no additional travel required. $150,550 to $158,077 per year. Please send resume and cover letter to: ****************************** Indicate job code "GTPLNY0126" when applying. Why join Genpact? * Lead AI-first transformation - Build and scale AI solutions that redefine industries * Make an impact - Drive change for global enterprises and solve business challenges that matter * Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills * Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace * Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build * Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000 coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. The approximate annual base compensation range for this position is $150,550 to $158,077. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity "Los Angeles, California based candidates are not eligible for this role. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. '1667875

Ready to shape the future of work? At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Vice President, Tech Seller Genpact is seeking a dynamic and driven IT /Data Services Sales Hunter to lead growth across Tier 1 & Tier 2 US banks and capital markets firms. Based in Dallas, NY/NJ, this role focuses on both acquiring new clients and expanding wallet share with existing strategic accounts. The ideal candidate will combine deep domain understanding of banking with a strong ability to shape transformation-led opportunities across IT services, digital operations, and analytics. Responsibilities Hunt & Drive expansion opportunities within existing Genpact accounts, identifying white space for cross-sell and up-sell Hunt for new logos across USA Tier 1 & Tier 2 banks, capital markets, and wealth management firms Own the entire sales lifecycle-from prospecting and solution qualification to commercial negotiation and closure Build relationships with senior stakeholders (CIO, CTO, COO, CDO, Heads of Ops, Innovation, Risk, and Data) Sell Genpact's integrated offerings in Cloud, Data & AI, Risk & Compliance, Cybersecurity, and Core Modernization Develop deal strategies, collaborate with solution teams, and drive executive alignment Partner with account teams to shape and pursue change order opportunities, co-innovation pilots, and digital interventions Use CRM tools and reporting dashboards to manage pipeline, forecast accurately, and meet quarterly targets Qualifications we seek in you! Minimum Qualifications Years of sales experience in IT services, consulting, or digital transformation, with a proven "hunter" track record Experience working with or selling into US Tier 1 & 2 banking & capital market ecosystem (e.g., Citibank, FIS, Huntington, NorthernTrust, Fidelity, Chime, Fintech's) Proven success in driving net new deals and expansion revenue ($5M TCV range) Strong domain fluency in retail banking, capital markets, risk & compliance, and digital customer experience Ability to lead multi-stakeholder conversations and influence at the C-suite and SVP level Experience and comfort carrying a sale, booking, and margin target. Leaders who are passionate about the opportunity to tackle a role that will have a multiplier effect in creating a highly differentiated and scalable transformation services business for Genpact. Travel and Driving may be required for this role. The amount of travel and driving will vary from 25 to 100% depending on business need and client requirements. Experienced in applying groundbreaking AI/GenAI technologies to solving business problems, coordinated across digital software & SaaS products and transformation service solutions. Relevant vertical/proven experience with understanding of business dynamics - especially those based on a foundation of digitalization and GenAI disruption. Good cultural fit - role model in (CI)2 i.e., curious, incisive, and courageous, on a bedrock of integrity. Good "roll up the sleeves" collaboration attitude to work across Genpact, client teams and Genpact's SaaS partners to bring the greatest possible impact through new ways of working. Technical understanding of full stack AI architecture, integrations, and domain expertise Strong Services business acumen: Commercial understanding with the ability to solution, estimate, and negotiate commercial constructs while driving the sales cycle with clients in collaboration with Genpact Sales and Transformation Services community. Preferred Qualifications/ Skills Familiarity with BFS capabilities across transformation, automation, and analytics, Knowledge of AI/ML, cloud-native platforms, and intelligent operations Experience selling into US accounts from large IT service providers (e.g., Accenture, Cognizant, TCS, HCL) Why join Genpact? Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000 bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. The approximate annual base compensation range for this position is [$160,000 to $200,000]. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity Work-from-Anywhere Roles - "Los Angeles California-based candidates are not eligible for this role" Location-based Roles (e.g., Richardson roles - metro area can be adjusted by role location) - "Los Angeles, California based candidates are not eligible for this role. area candidates are eligible for this role only." Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. '1665591

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. **Our Company** Conduent Credit Balance Solutions (CBS) is an insurance overpayment and credit balance audit with providers. We also focus on credit balance audits, ESRD audits, and hospital audits. Our 30+ years of experience and a nationwide team of recovery specialists collaborate with provider billing offices and help health plans validate credit balances and optimize recovery efforts. **Position Overview** The Lead PO will work as a translator between the Business units and the Technology team; lead the PO team to conduct requirements gathering meetings, JAD sessions, and root cause analysis, documents requirements, use stories; coordinate test activities, and release management. Assist in cross team collaboration and project management as needed. **Responsibilities** + Review, analyze, and evaluate business systems and user needs + Interact with business and operations stakeholders to determine requirements for new projects and enhancements + Participate in all phases of the SDLC to ensure implementation of system requirements + Provide recommendations to internal business groups on process improvement projects by analyzing business process flows and identifying changes + Define current/future state process flows + Handle change management. Conduct root cause analysis and risk/issue identification + Deliver the following artifacts as needed: Business requirements document, functional requirements, use cases, wire frames, report mockups, dashboards and process workflow design + Experience in data analysis using SQL, MS Access or related technologies + Develop and maintain a thorough understanding of business needs from both technical and business perspectives + Assist testing team to ensure requirements are easily understood and to identify comprehensive testing scenarios + Effectively prioritize and execute tasks in a high-pressure environment + Lead BA team and experience in team management, work delegation, mentoring and tracking **Qualifications / Experience** + Bachelor's degree in Management Information Systems / Computer Science / Computer Engineering or equivalent experience + Minimum of 10+ years' experience in SDLC, gathering and documenting requirements for various complex business systems + Experience in conducting business requirement sessions, JAD sessions and various elicitation techniques. + Ability to grasp technical concepts and translate business requirements into Functional Specifications + Expert knowledge of TFS and tracking US and sprints management + Good knowledge of MS SharePoint at User and Admin level + Ability to work with a sense of urgency and attention to detail + Excellent oral and written communication skills. **Preferred** + Past technical experience and/or development experience in any technologies and role + Knowledge of health insurance industry - Claims processing, ICD 9/10, Medicare, or Medicaid + Experience in BPMN and UML Modeling + CBAP Certification _Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $112,000 - $140,000._ Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. **Field Health Benefits Coordinator** **Location: New Brunswick, NJ** **Full-time with Full Benefits** Pay is $20/hour, which may be below your state's minimum wage. Please take this into consideration when applying. Are you seeking an opportunity to make a real impact on a company that appreciates ideas and new ways of thinking? **Position Purpose:** Reports to the Outreach Supervisor and serves as a key liaison between the NJ FamilyCare program and the community. Delivers presentations to groups and individuals, providing clear and courteous information about program benefits, enrollment, and eligibility. Assists beneficiaries with application completion and eligibility determination. **Working for you** Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients. + $20.00 per hour pay rate (bi-weekly pay) + Full-time schedule (40 hrs. a week) + Perkspot- Employee discount program + Career Growth Opportunities + Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally. **About the Role** + Assists walk-in and telephone customers with completing new and renewal applications, HMO selection forms and answers questions about the program. + Conducts presentations to educate consumers about NJFC and the benefits of managed care within an office and call center setting, at Community Based Organizations, community events and home visits with some evening and some weekend events. + Respond to telephone inquiries and complaints in a call center environment using standard scripts and procedures. + Enters eligibility information into a web-based computer system and references other NJ-specific databases as appropriate. + Determine eligibility for NJ FamilyCare according to the NJ FamilyCare regulations/guidelines by reviewing documentation and following procedures; prepare correspondence for missing information as appropriate; make outbound calls to obtain, clarify, or validate information + Participate in and contribute to the quality improvement process + Participate in training sessions conducted in Hamilton and at the regional offices. + Other duties as assigned. **Minimum Experience Requirements:** + Associate degree from an accredited college or university. + Two (2) minimum experience in the healthcare field. + Knowledge and operational experience in Medicaid and/or CHIP programs are a plus. + General knowledge of public health, managed care, human services systems, and local and statewide political systems preferred. + Experience working with people representing diverse backgrounds is preferred. **Required skills/abilities:** + Knowledge of Medicaid and managed care programs. + Ability to solve problems through analysis and ongoing feedback. + Ability to work with people of diverse backgrounds. + Ability to handle multiple tasks and meet deadlines, flexibility under pressure. + Ability to maintain strict confidentiality. + Capable of working independently + Excellent verbal, written, and interpersonal skills. + Bilingual capabilities a plus + Ability to interpret and apply program policies and procedures as appropriate. + Ability to use basic arithmetic procedures to determine the household size and income, and program eligibility. + Ability to apply logical reasoning to make timely, effective decisions. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $20.00/h Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .

Ready to build the future with AI? At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Vice President, Product Management - Agentic AI In this role, you'll be part of Genpact's transformation under GenpactNext, as we lead the shift to Agentic AI Solutions-domain-specific, autonomous systems that redefine how we deliver value to clients. You'll help drive the adoption of innovations like the Genpact AP Suite in finance and accounting, with more Agentic AI products set to expand across service lines. Genpact is on the lookout for a visionary Vice President to spearhead our Agentic AI Product and Strategy initiatives. This role is crucial in shaping the future of AI solutions that redefine industries and drive significant business transformation for our clients. The ideal candidate will possess a deep understanding of AI technologies, product management, and strategic planning, enabling them to lead the development and execution of innovative AI products. Responsibilities Product Vision and Strategy * Define Product Roadmap: Develop and articulate a clear product vision and roadmap for Agentic AI solutions that align with market needs and business objectives. * Market Analysis: Conduct thorough market research and competitive analysis to identify trends, opportunities, and potential challenges in the AI landscape. * Stakeholder Collaboration: Collaborate with cross-functional teams, including engineering, sales, and marketing, to ensure alignment on product strategy and execution. * Client Engagement: Engage with clients to gather feedback, understand their needs, and ensure that product offerings deliver exceptional value and meet market demands. Product Development and Management * Lead Product Development: Oversee the end-to-end product development lifecycle, from ideation to launch, ensuring timely delivery of high-quality AI solutions. * Agile Methodologies: Implement agile methodologies to enhance product development efficiency and responsiveness to changing market conditions. * Performance Metrics: Establish key performance indicators (KPIs) to measure product success and drive continuous improvement. * Innovation and R&D: Foster a culture of innovation by encouraging research and development of new AI capabilities and features. User Experience & Design Thinking * User-Centered Design Excellence: Apply consumer-grade design principles that emphasize usability, emotional engagement, and elegant interaction patterns while addressing complex business needs. * Design for Impact and Engagement: Bring a user-centric mindset rooted in understanding motivation, visual clarity, and product delight - ensuring design is a strategic focus, not an afterthought. Strategic Leadership * Strategic Partnerships: Identify and cultivate strategic partnerships with technology providers, academic institutions, and industry leaders to enhance product offerings and market reach. * Thought Leadership: Position Genpact as a thought leader in the Agentic AI space by participating in industry forums, conferences, and publications. * Budget Management: Manage the product budget, ensuring effective allocation of resources to maximize ROI and support strategic initiatives. * Risk Management: Anticipate and mitigate risks associated with product development and market entry, ensuring compliance with regulatory standards. Team Development and Leadership * Build and Lead Teams: Recruit, develop, and lead a high-performing team of product managers, data scientists, and engineers focused on Agentic AI. * Mentorship and Training: Provide mentorship and training to team members, fostering a culture of continuous learning and professional growth. * Performance Reviews: Conduct regular performance reviews and provide constructive feedback to ensure team alignment with organizational goals. Qualifications we seek in you! Minimum Qualifications * Proven experience in product management, particularly in AI or technology-driven industries. * Strong understanding of AI frameworks, autonomous agents, and workflow orchestration tools. * Candidates who began their careers as software engineers are preferred, as a strong technical foundation enables productive collaboration with engineering teams and practical design implementation. * Strong design sensibility and the ability to collaborate closely with product design teams, contributing to interaction design and end-user experience, are highly valued. * Demonstrated ability to develop and execute successful product strategies that drive business growth. * Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. * Analytical mindset with a focus on data-driven decision-making and measurable success metrics. * Experience in leading cross-functional teams and managing complex projects in a fast-paced environment. Why join Genpact? * Lead AI-first transformation - Build and scale AI solutions that redefine industries * Make an impact - Drive change for global enterprises and solve business challenges that matter * Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills * Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace * Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build * Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000 coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. The approximate annual base compensation range for this position is [$160,000 to $200,000]. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity Work-from-Anywhere Roles - "Los Angeles California-based candidates are not eligible for this role" Location-based Roles (e.g., Richardson roles - metro area can be adjusted by role location) - "Los Angeles, California based candidates are not eligible for this role. area candidates are eligible for this role only." Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. '1651131

Director, Healthcare | Applied Advisory -HEA013678Ready to shape the future of work? At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact. com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Director, Healthcare | Applied Advisory Your responsibilities in this role include delivering complex transformation projects at the intersection of data, technology, and AI, for key clients. You will bring deep industry, advisory, data, tech, AI capabilities and knowledge that will allow you to wow clients utilizing Genpact's industry-leading methodologies. Our Applied Advisory team is the client-facing tip of the spear for Genpact's overall Consulting practice, working directly with clients to create value every day. Responsibilities Advisory Delivery & Domain Innovation Guide multi-disciplinary teams in designing and delivering domain-led data and technology strategies (e. g. , finance digitization, AI-enabled supply chains, or risk intelligence platforms). Ensure advisory excellence by embedding industry best practices, regulatory considerations, and functional benchmarks into transformation programs. Champion the evolution of AI-first offerings that solve domain-specific business challenges. Ensure high-impact delivery by overseeing client engagements and driving excellence in advisory outcomes. Client Leadership & Industry Growth Serve as a trusted advisor to client executives (C-suite and Board level), offering domain-specific insights and advisory across key functions such as supply chain, finance, or risk management throughout your project delivery. Contribute to the team's cultivation of long-term relationships with industry leaders and decision-makers, positioning the firm as a go-to partner for transformation. Practice Development & Thought Leadership Contribute to the strategic development of the global advisory practice through industry-specific capabilities, tools, and go-to-market strategies. Mentor and grow junior talent with industry fluency and domain depth to serve evolving client needs. Serve as a thought leader within your domain-publishing insights, speaking at conferences, and leading executive forums. Qualifications we seek in you! Minimum Qualifications Related years of experience in management consulting or professional services with a strong focus on industry-specific transformation (e. g. , financial services, manufacturing, consumer goods, life sciences, etc. ). Deep domain expertise in one or more key business functions such as finance, supply chain, risk, or operations. Proven track record advising senior executives and delivering large-scale digital or AI transformation engagements. Preferred Qualifications/ Skills Executive presence and ability to influence senior stakeholders across industries and geographies. Strong understanding of data platforms, cloud ecosystems, AI/ML, and intelligent automation applied to industry use cases. Project management experience and exposure to Agile/Scrum methodologies Expert problem solver, hyper logical and goal-oriented thinker Excellent communication and interpersonal skills in written and verbal form Expert presentation skills demonstrated in both in-person and virtual environments Why join Genpact? Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. The approximate annual base compensation range for this position is [$100,000 to $125,000]. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity Work-from-Anywhere Roles - “Los Angeles California-based candidates are not eligible for this role” Location-based Roles (e. g. ,New York roles - metro area can be adjusted by role location) - “Los Angeles, California based candidates are not eligible for this role. area candidates are eligible for this role only. ” Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job DirectorPrimary Location USA-New YorkJob Posting Nov 21, 2025, 3:44:02 PMUnposting Date Jan 20, 2026, 6:29:00 PM

Ready to build the future with AI? At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Senior Principal Consultant- Salesforce-FSL Solution Architect A Field Service Lightning (FSL) Solution Architect is responsible for designing and implementing scalable Salesforce solutions for field service operations. This role requires deep expertise in Salesforce Field Service Lightning, Service Cloud, and technical architecture. Here are some key responsibilities Responsibilities: 1. Requirement Gathering: Collaborating with stakeholders to understand business needs and translating them into technical specifications. 2. Solution Design: Designing and configuring Salesforce Field Service Lightning solutions to meet specific business requirements. 3. Implementation: Leading the implementation and deployment of Field Service Lightning solutions. 4. User Training: Providing training and support to end-users to ensure they can effectively use the system. 5. System Optimization: Continuously optimizing Salesforce processes to enhance efficiency and effectiveness. 6. Technical Support: Troubleshooting and resolving any issues related to Salesforce Field Service Lightning. 7. Documentation: Documenting processes, creating user guides, and maintaining detailed records of services performed. Qualifications we seek in you! Minimum qualifications * B.E or B.Tech or MCA * Salesforce Platform: Proficiency in Salesforce, including Service Cloud and Field Service Lightning. * Configuration and Customization: Experience in configuring and customizing Salesforce solutions to meet business needs. * Data Management: Knowledge of data management practices, including data migration and integration. * Mobile Solutions: Familiarity with mobile solutions and applications for field service operations. * APIs and Integration: Experience with Salesforce APIs and integration with other systems. * Problem-Solving: Ability to identify issues and develop effective solutions. * Communication: Strong verbal and written communication skills to interact with stakeholders and end-users. * Project Management: Skills in managing projects, including planning, execution, and monitoring. * Team Collaboration: Ability to work effectively with cross-functional teams. * Customer-Focused: A customer-centric approach to ensure solutions meet user needs and expectations. Preferred qualifications * Certifications in Salesforce/Product Owner Why join Genpact? * Lead AI-first transformation - Build and scale AI solutions that redefine industries * Make an impact - Drive change for global enterprises and solve business challenges that matter * Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills * Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace * Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build * Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000 coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. The approximate annual base compensation range for this position is $80,000 to $100000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity Work-from-Anywhere Roles - "Los Angeles California-based candidates are not eligible for this role" Location-based Roles (e.g., Richardson roles - metro area can be adjusted by role location) - "Los Angeles, California based candidates are not eligible for this role. area candidates are eligible for this role only. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. '1665898