Conduent jobs in Nashville, TN - 38 jobs

Join the Intuit Customer Success team as a Senior Manager of Customer Success leading our Accountant Support team. We're looking to grow our team of talented individuals to help optimize our greatest resource, our people. You'll be pivotal in delivering an awesome service experience for our highest value customers through our Quickbooks Accountant Premium and National Accounts support, to empower Accountants supporting Small Businesses in powering prosperity. Our approach to customer service is ever evolving, and is always focused on achieving the highest levels of customer satisfaction. We do this through customer-focused thinking, which will significantly impact our customer retention and growth, and therefore increased revenue. We are deeply customer obsessed and solve for customer pain through data driven insights and an innovation mindset. The Expert Network teams are at the core of this as we innovate, experiment, learn, pivot, and adopt change. In this role, you will be part of a leadership team that is at the center of creating a world class professional organization and an environment that facilitates our experts in doing the best work of their lives. In this role, you will be responsible for managing a team of our expert Front-line Managers in the Quickbooks Accountant team. You will be the advocate and voice of this growing team; a key leader in scaling support for new and existing offerings. You will be accountable for driving performance across multiple teams with efficiency and rigor, leading change management, platform improvements, work assignment and schedule adherence, as well as coaching your leaders to meet existing and new performance expectations. **Responsibilities** + Champion a customer and Expert experience focused environment...drive the Expert Network delivery teams and work with internal partners to deliver experiences that build relationships with our customers, resolve customer issues, attract, and retain our Experts, and create promoters across both groups. + Manage a complex and fully geographically remote workforce, inclusive of significant hiring waves corresponding with peak season demand. Meet training, PRS and retention goals. + Drive innovation through experimentation and partnership with our Thrive teams to create the optimum processes for our operational delivery, embodying a mindset of continuous improvement and designing solutions that drive customer growth and scale across our service offerings + Observing, and understanding customer pain points; identifying problem areas and working cross functionally to drive improvements to the Quickbooks Live & Accountant Experience + Leading teams through exploring and testing new technologies or service methodology changes to address expert and customer needs + Play a key role in the Expert Network leadership team, responsible for driving strategic initiatives and building strong partnerships and influence with our business partners. + Responsible for ensuring your organization delivers on the Key Performance metrics which include, Books Done, Quality of Service, Net Promoter and Resolution Scores, Productivity and Efficiency Metrics like Queue SLA, Customer Serving Time, Utilization, Handle Time and team engagement metrics like Expert PRS, and Pulse + Collaborating on Strategic direction for Service Delivery vision and designing footprint strategies for our domain experts. + Working with forecast, demand, and experience teams to determine and improve baseline forecasts + Collaborate with Ops Strategy & Finance Partners to align on operational and financial plans to target + Participate in monthly and quarterly discussions with your extended team to assist in roadmap conversations driving expert experience improvements. + Partner with your direct reports and operational partners like work force management and Real Time operations, training and learning teams to solidify assumptions into the capacity plan, enable and expedite a path to operationalize service delivery to scale + Continue the growth path of partnership with other Live services teams and resource flexibility to make our Accountant Support Team fungible and dynamic. + Work with fellow senior leaders to develop and deliver a robust talent and performance review process to ensure high caliber expert, lead, and manager performance beyond peak season. **Qualifications** Proven track record of success and significant experience in a fast-paced organization, leading customer centric operations and teams. The ideal candidate possesses: + Bachelor's degree or equivalent practical experience, MBA or focus in Accounting/Finance a plus + Minimum of 5 years of experience primarily in service delivery or the Accounting industry in a people leadership role + Deep familiarity with customer experience performance metrics, including, but not limited to: Transactional Net Promoter (tNPS), Issue Resolution (IR), Average Handle Time (AHT), Service Quality Score (SQS) + Customer focused and desire to understand and help design and deliver the end to end customer and expert experience + Strong written and verbal communication skills and ability to present information in a clear and concise manner, influencing in a cross-matrixed environment + Ability to interpret and disseminate complex or ambiguous information to your team at point of need + Experience in a dynamic work environment as a leader of change, managing and executing complex system and organizational change initiatives + Strong track record of managing multiple projects, deliverables, and workload, with a varying degree of complexity and deadlines. As this role will require collaboration across multiple teams, it will require up to 10% travel. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: **Remote US** Atlanta, GA: $124,500.00- $168,500.00 Plano, TX: $124,500- $168,500 Los Angeles, CA: $129,500.000-$175,500.00 New York, NY-$135,000.00-$182,500.00 Reno, NV: $124,500.00-$168,500.00 San Diego, CA: $129,500.00-$175,500.00 San Francisco, CA: $158,500.00-$214,500.00 Tucson, AZ: $124,500.00-$168,500.00 Washington, DC-$124,500.00-$168,500.00 EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

We're looking for an Account Executive who knows how to open doors, start conversations, and close new revenue. If you're a natural hunter with a proactive mindset and the discipline to build a strong, healthy pipeline, this is your chance to join a fast-moving team helping clients accelerate growth. In this role, you'll focus on identifying high-potential companies, engaging decision makers, and clearly communicating how our solutions drive measurable value. You'll operate with autonomy, but never alone - you'll be backed by a supportive, data-driven sales organization built to help you win. What You'll Do * Target and engage high-growth companies through outbound outreach (calls, email, social). * Build trust and relationships quickly with decision makers - in both English and Spanish. * Understand customer needs and position solutions that fit their business challenges. * Manage and advance deals through each stage of the sales pipeline. * Maintain a strategic, forward-looking approach to pipeline creation and revenue generation. * Meet and exceed monthly KPIs tied to activity, pipeline, and closed revenue. What You'll Bring * 1 - 2 years of experience generating net-new business (SaaS or digital advertising preferred). * Proven success as an outbound hunter and top individual contributor. * Formal sales training (e.g., Challenger, Sandler, MEDDIC) is a strong plus. * Ability to educate prospects on industry trends and communicate clear value props. * Skilled at finding new contacts within SMB and enterprise organizations. * Experience using CRM tools like Salesforce or HubSpot. * Familiarity with modern sales engagement tools (Sales Navigator, Outreach, Engage). * Strong organization, time management, and communication skills. Why You'll Love It Here * Hybrid Schedule: Mon - Thu in our Nashville office, Fri WFH * 9 paid company holidays * Generous PTO package * Medical, dental, and vision benefits * 401(k) * Learning, development, and career growth opportunities About iQor The iQor family helps good businesses grow into great companies. We combine digital marketing expertise with high-performance sales execution to create predictable, scalable revenue for our clients. Every product we build is designed to take companies one step further on their journey toward becoming thriving, high-growth enterprises.

Independently conducts, or leads other analysts, in business process analyses, needs assessments, and preliminary cost/benefit analyses of more/most complex initiatives with little/no direct Project Management guidance, in an effort to align information technology solutions with business processes and requirements. Responsibilities: * Conducts inquiries pertaining to the development of new information or systems requirements to meet current and projected business objectives. * Leads others in developing, or may independently develop, functional specifications of Internal/External Customer requirements for application development, enhancements, and testing. * Leads others in analyzing, or may independently analyze customer requirements, procedures, and problems to improve existing systems. * Prepares, or may lead others in preparing, functional, systems and program specifications. * Develops project plans and implementation schedules, and reviews those of other analysts for accuracy and completeness. * Confers with functional organizations involved to determine requirements. * Maintains and develops, or may oversee maintenance and development of documentation for responsible area. * Maintains thorough knowledge and in-depth field experience regarding, and leads other analysts and architects in the definition and implementation of, emerging or job technologies required to satisfy business requirements, including, but not limited to, formal or self paced professional development. * Provides status updates of assigned projects, including formal presentations to Project, IT and Senior Management. * Recommends/oversees Customer training. * Maintains positive relations with all employees encouraging them to suggest ways of improving IT systems. * Serves as escalation point for troubleshooting issues and coordinates with other Business Analysts and technical personnel for their resolution. * Maintains a good working relationship with Customers and vendors. * Adheres to, and ensures adherence in association with Project Management by other team members to all IT and department policy, processes and procedures. * Assists Project Management in leading and participates in the exchange of ideas and information within the department. * Performs other duties as assigned. Skills Requirements: * 6 or more years of work experience in a related position. * Thorough knowledge and in-depth field experience regarding emerging or job technologies required to fulfill the job. * Strong communications and customer service skills. * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. * Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. * Proficiency in use of personal computers, Microsoft Office products and e-mail skills required. Education Requirements: Bachelor's Degree, First Degree, Trade/Vocational School certificate or Equivalent required. Degree in Electronics, Electrical Engineering, Technology, Industrial Engineering or related field preferred. Physical Requirements: Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Type and/or sit for extended periods of time. Consistent attendance is an essential function of the job.

Plans, designs, organizes, conducts and evaluates managerial, supervisory, and staff training programs. Provides employees with effective organizational development solutions to support strategic initiatives identified in collaboration with the organization's functional management team. Assesses the effectiveness of training solutions. Responsibilities: * Identifies training needs within the organization. * Identifies critical skills associated with each functional or unit managerial position. * Identifies specific voids in training. * Recommends effective training solutions. * Creates and implements effective evaluation tools to measure effectiveness of training. * Delivers classroom training. * Develops and maintains a core curriculum of supervisory training. * Partners and involves organizational leadership in the facilitation of curriculum. * Effectively uses adult learning principles to maximize effectiveness of training. * Continues to develop and demonstrate effective instructor competencies. * Relates course material to actual on the job tasks and ensure development of these competencies. Provides coaching and follow up to all learning events. * Relates course material to actual on the job tasks and ensures development of these competencies. * Follows all ISO and department procedures. Provides organizational development solutions. * Assesses organizational effectiveness and develop improvement plans. * Demonstrates business insight and provide solutions in response to individual and team needs. * Provides team development support to functional and unit teams. * Creates functional or work cell specific orientation plans, in conjunction with leadership, which support new employees in the business. Produces and maintains training records. * Inputs appropriate data into training records. These records should include but not be limited to, documentation of actual training, tests scores, certification and re-certification processes etc. * Maintains training records in training database with 100% accuracy. * Completes all administrative functions relating to training classes. * Follows established administrative procedures. * Program development. * Sets up and maintains a leadership development program for employees in lower level positions to strengthen existing skill or develop potential. * Formulates learning objectives. * Selects or develops instructional methods, training aids, manuals and other materials. * Develops lesson plans and instructor notes to meet needs of learners. * Designs handouts and class materials to support training. * Researches and reviews external training programs and materials to provide the best solution. * Evaluates training solutions. * Attends support Staff Team meetings. Completes assigned tasks on time and in a quality manner. * Performs other duties as assigned. Skills Requirements: * 2-4 years of experience in a Training capacity. * Outstanding performance and attendance history plus a commitment to quality excellence. * Demonstrates ability to work successfully in a fast paced environment demanding self-reliance combined with team spirit, people skills, and a well-honed sense of urgency and priorities. * Works effectively with all levels of management, clients and frontline employees. * Demonstrates ability to be adaptable, resilient, and a change management leader. * Demonstrated ownership of job responsibilities and flexibility to ever changing work hours. Detail oriented and possesses strong oral and written communication skills in additional to excellent presentation skills. * Previous management/training experience preferred. * Previous Technology Experience is preferred. Education Requirements: Bachelor's Degree, First Degree, Trade/Vocational School certificate or Equivalent required. Certified in Voice and Accent training is preferred. Physical Requirements: Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job.

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Electromechanical Technician What does a successful Electromechanical Technician do at Fiserv? You will join the team at our Nashville location to perform difficult and complex technical maintenance duties. You will follow a preventative maintenance schedule for our production machines and electrical/electronic equipment. You will need to ensure the completion of your assigned maintenance work orders with an advanced level of mechanical aptitude and regularly check the progress of your work throughout the facility. As a valued member of our team, you will be provided opportunities to continue your company paid education with a local area college. You will gain maintenance repair insight with on-the-job training to learn how to troubleshoot and repair over 20 different specialized print production equipment. We provide the tools on-site that you will need to complete the assigned tasks, while ensuring you have the support needed to advance your career with us. What you will do: Perform disassembly, repair, or replacement of parts and/or production equipment. Conduct fitting and alignment of mechanical components for proper functioning. Utilize troubleshooting techniques to provide temporary and long-term fixes to minimize downtime. Diagnose and correct maintenance issues on Credit Card Personalization Equipment, Mail Inserters, Cut Sheet Printers, Laser Printers, and Card Affixing equipment. Analyze and interpret schematic diagrams for electronic troubleshooting. What you will need to have: A high school diploma or GED is required. 3+ years of progressive maintenance repair and electronic/mechanical troubleshooting. Ability and willingness to go a local community college to earn degree or certification with our Fiserv tuition reimbursement program. Experience using a computer for data entry. Experience with using hand tools like drill, screwdriver, and soldering equipment. What would be great to have: Associates degree in Electronic Technology, Industrial Maintenance, or equivalent Military training and background. 5+ years of production maintenance with electronic repair experience. Experience with Bell & Howell Inserters Experience with Entrust (formerly DataCard), MX, & DX Embossing equipment. Experience with Xerox Cut Sheet Printers. Experience with Laser Engraving equipment. Important info about this role: You will work an assigned schedule on: 2nd or 3rd shifts. Eligible to earn shift differential pay for working the above shifts.. Flexibility in schedule to work required overtime that includes weekends and holidays. You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact *******************. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Maintenance Technician What does a successful Maintenance Technician do at Fiserv? You will join the team at our Nashville location to analyze, troubleshoot and maintain manufacturing equipment. You will commonly use test equipment such as VOM meters, current clamps, and other diagnostic equipment to accomplish the job. You will perform efficient repairs on production equipment that includes mills, lathes, robotic automation and other mechanical equipment. What you will do: Maintain and repair production equipment. Read and interpret electrical, mechanical, hydraulic prints, OEM manuals. Perform preventive maintenance procedures on production equipment throughout the plant. Operate mills, lathes, welders, and other equipment to perform repairs. Utilize PM software to track parts usage and equipment PM's and in-house production monitoring to respond to machine downtime. Perform these and other duties as assigned by supervisor or other appropriate management personnel. What you will need to have: A high school diploma or GED is required. 3+ years of progressive maintenance repair and electronic/mechanical troubleshooting. Ability and willingness to go a local community college to earn degree or certification with our Fiserv tuition reimbursement program. Experience using a computer for data entry. Experience with using hand tools like drill, screwdriver, and soldering equipment. What would be great to have: Associates degree in Electronic Technology, Industrial Maintenance, or equivalent Military training and background. 5+ years of production maintenance with electronic repair experience. Experience with mills and lathes. Important info about this role: You will work an assigned schedule on: 2nd or 3rd shifts. Eligible to earn shift differential pay for working the above shifts.. Flexibility in schedule to work required overtime that includes weekends and holidays. You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact *******************. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

At iQor, we're more than just a global business process outsourcing (BPO) company-we're a team of innovators helping our clients deliver exceptional customer experiences and drive business growth. Our Growth as a Service (GaaS) model combines technology, data, and human intelligence to help organizations unlock new revenue opportunities and build long-term relationships. Position Overview We're seeking a motivated and results-driven Sales Development Representative to join our Nashville-based Growth team. This individual will play a key role in expanding iQor's footprint in the B2B market by identifying new business opportunities and supporting overall sales strategy within the Growth as a Service (GaaS) model. The ideal candidate has a strong background in sales, thrives in a fast-paced environment, and enjoys the challenge of building meaningful relationships with prospects and decision-makers. Key Responsibilities * Prospecting & Lead Generation: Identify, research, and engage new B2B prospects through outbound calls, email campaigns, and digital outreach. * Account Management: Maintain and grow an assigned account list by staying up to date on client activity, vertical trends, and competitive positioning. * Pipeline Development: Manage a healthy sales pipeline and document all outreach, activity, and progress in CRM tools. * Collaboration: Partner with other sales professionals, marketing, and solution teams to develop account strategies and customized approaches for each vertical.e to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Type and/or sit for extended periods of time. * Market Intelligence: Stay informed about industry trends, key players in supported verticals, and developments in the BPO and customer experience sectors. * Goal Achievement: Consistently meet or exceed performance metrics, including outreach volume, opportunity creation, and revenue generation. * Reporting: Provide regular updates on activity, pipeline, and results to sales leadership. Qualifications * Bachelor's degree in Business, Marketing, Communications, or related field preferred. * 2-4 years of experience in inside sales, business development, or lead generation (preferably in a B2B or technology-driven environment). * Knowledge of BPO, CX, or SaaS industries strongly preferred. * Proven track record of meeting or exceeding sales goals. * Strong communication, presentation, and interpersonal skills. * Proficiency with CRM tools (e.g., Salesforce, HubSpot) and Microsoft Office Suite. * Highly organized and self-motivated, with the ability to manage multiple priorities simultaneously. * Collaborative mindset and willingness to share insights, strategies, and best practices. Physical Requirements: Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Type and/or sit for extended periods of time.

Analyst, Workforce Management Your potential has a place here with TTEC's award-winning employment experience. As a Specialist - Workforce Management - Real Time working onsite in Nashville, TN, you'll be a part of bringing humanity to business. #experience TTECWhat You'll be DoingHave a passion to solve work puzzles in real time? Are you looking for an opportunity to experience something new each day? In this role, you'll bring your creativity and individuality to ensure staffing needs are coordinated and proper adjustments are made in daily programs to meet clients' needs. You'll analyze and compare staffing daily headcount to total headcount, how many people are necessary for each hour, and make recommendations on how to staff the total program. You'll report to the Workforce Manager. You'll impact the business, the teams you support, and the various departments that you partner with on a consistent basis through your analysis and recommendations. During a Typical Day, You'll Pinpoint areas for improvement through monitoring call volumes and analyzing staffing needs to adjust the program for success Use your knowledge and understanding of client needs to analyze and prepare staffing reports with new information Forecast staffing and recommend headcounts on a day-to-day, short-term basis Bring your time management and organizational skills to manage multiple, complex, on‐going tasks What You Bring to the Role 6 months or more data analysis experience High school diploma or equivalent Solution-oriented mindset Understanding, interpreting, and manipulating data for reporting Computer experience What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company values Ask us about our paid time off (PTO) and wellness and healthcare benefits And yes. . . a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Use if US based role: Visit ************ ttecjobs. com/en/us-employee-benefits for more information. Use if Non US based role: Visit ******************* ttec. com/ for more information About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. #Li-OnsitePrimary Location: US-TN-Nashville

Essential Job Functions: Analyze business processes and assist in identifying areas for improvement to enhance customer and client experience. Provide support in process improvement initiatives under the guidance of senior team members. Collect and analyze performance data to evaluate customer and client satisfaction. Collaborate with team members on project tasks to ensure successful execution. Document process changes and improvements for future reference. Communicate process-related insights and recommendations to stakeholders. Learn and apply process optimization methodologies effectively. Stay informed about industry trends related to customer experience. Basic Qualifications: Bachelor's degree in a relevant field or equivalent combination of education and experience Typically, 3+ years of relevant work experience in industry, with a minimum of 1 year in a similar role Proven experience in business process services and data analysis Proficiencies in data manipulation and interpretation Experience using SharePoint and Microsoft's Power Platform A continuous learner who stays abreast with industry knowledge and technology Location - Employees located within 25 miles of a DXC office or client site will be required to work onsite at minimum 2 times per week. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below . We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings Link Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email. Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Essential Job Functions Follows procedures to process transactions by corresponding with agents, beneficiaries, and other departments regarding policies Responsible for the accurate handling and timely execution of any policy worked Ensure transactions are processed on our administrative systems accurately and in a timeframe considered suitable by client guidelines Report any potential fraudulent, money laundering, or unethical requests that have been reviewed Perform other related duties as assigned or required daily Must provide an elite customer service experience via letters or phone calls made internally or externally (not a call center environment) Research customer inquiries and responds to appropriate parties in a timely manner Processes and distributes incoming and outgoing mail for multiple clients in accordance with established service level agreements Performs data entry and matches documents to appropriate accounts to verify up to date and accurate information Interfaces with team personnel, management, and customers in reference to customer service issues Reviews client reports on a weekly basis to ensure data integrity; prepares and submits report to management Reviews and recommends modifications to procedures and workflow as necessary to ensure efficient and effective processing of transactions Monitors daily transactions to ensure policy and procedures are in accordance with service level agreement Mandatory Qualifications: High School Diploma completed 2+ years of relevant Life and Annuity insurance policy experience are mandatory Business and analytical critical thinking skills are required Great communication skills and exceptional typing and documenting skills Ability to work independently Ability to follow oral and written directions Microsoft Office and MS Teams work experience Inbound/outbound customer service experience is required Great ability to multitask between client´s applications and DXC systems Work Environment: Laptop, Docking Station, Monitors, Headset will be provided. Schedule: Monday - Friday 7:30am to 4pm EST would be preferred but flexible Your position is designated as 2 days hybrid, commuting to an onsite DXC office. DXC Technology reserves the right to require your in-person attendance at any of its U.S. office locations, as determined by business needs. You agree to comply with such requirements, and reasonable notice will be provided in advance. All applicants must be legally authorized to work in the United States without requiring sponsorship now or in the future. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below . We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings link Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email. Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Your Career The Named Account Manager partners with our customers to secure their entire digital experience. You're motivated by the desire to solve critical challenges facing our customer's secure environment, so you're prepared to connect them with a solution for every stage of threat prevention. This role is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you're responsible for leading and driving sales engagements. Palo Alto Networks is leading the charge in platformization, offering best-in-breed solutions that enable customers to build a truly zero-trust security architecture and navigate critical transformations. To ensure our sales team is equipped to guide customers, we've developed FLIGHT, an immersive onboarding program. Flight blends virtual and in-person learning at our headquarters, where new sales hires will participate in dynamic cohorts, fully dedicated to their training without customer distractions. This focused approach ensures they emerge as well-prepared sales professionals, ready to help customers leverage our comprehensive portfolio. Your Impact * You will drive and orchestrate complex sales cycles and work with our internal partners and teams to best serve the customer * Your consultative selling experience will identify business challenges and create solutions for prospects and our customers * Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions * Create clear goals and complete accurate forecasting through developing a detailed territory plan * Leverage prospect stories to create a compelling value proposition with insights into value for that specific account * Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services * Travel as necessary within your territory, and to company-wide meetings Qualifications Your Experience * Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security industry * Demonstrated experience selling complex solutions, value selling, and/or consultative sales techniques * Technical aptitude for understanding how technology products and solutions solve business problems * Identifies problems, reviews data, determines the root causes, and provides scalable solutions * Cultivate relationships with our channel partners to bring channel-centric go-to-market approach for our customers * Demonstrates in depth knowledge of the full sales cycle and the ability to follow a structured sales process * Ability to take a holistic approach to problem solving by understanding the bigger picture, and considering complex interrelationships and outcomes * Excellent time management skills, and work with high levels of autonomy and self-direction Additional Information The Team Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $264000 - $363000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Motor-Vehicle Requirement: This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver's license.

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Production Quality Specialist About your role: As a Production Quality Assurance Associate at Fiserv, you will be trained to complete inspection tasks that ensure card production meets specifications and regulatory requirements. You will record findings, drive disposition actions, and support production quality control in a secure manufacturing environment. What you'll do: Interpret, follow, and improve company quality assurance standards; develop or update production standards and testing protocols. Plan, execute, and oversee in-process and final visual, dimensional, and technical inspections. Maintain records and tracking systems for complaints and nonconformance; perform root-cause analysis and corrective actions. Prepare non-conformance reports; track quality levels, maintain problem logs, and report issues to managers and product developers. Investigate product quality issues and ensure resolution per company and regulatory requirements; capture and document complaints. Collaborate with production, maintenance, and quality teams to meet productivity, safety, quality, and Continuous Improvement goals. Responsibilities listed are not intended to be all-inclusive and may be modified as necessary. Experience you'll need to have: 1+ years of experience with quality management systems and internal audit procedures (e.g., ISO 9001). 1+ years of experience documenting QA activities, maintaining tracking systems, and preparing non-conformance reports. 2+ years of equivalent combination of educational background, related experience, and/or military experience. Experience that would be great to have: 3+ years of experience in PC-based data entry and Microsoft Excel for production and inspection records. 3+ years of quality assurance, inspection, or production experience in a fast-paced manufacturing environment. Familiarity with card personalization, lamination, embossing, and secure handling procedures. Experience with value stream mapping and Lean process improvement How you'll work: This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity. Sponsorship: You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. Benefits at Fiserv: Fuel Your Life program to support physical, financial, social, and emotional well-being Paid holidays and generous time away policies No-cost mental health support through Employee Assistance Programs Living Proof program to recognize your peers' extra effort with points used for rewards Eight Employee Resource Groups to foster a collaborative culture Unparalleled professional growth with training, development, and internal mobility opportunities Retirement planning and discounted shares with the Employee Stock Purchase Plan Medical, dental, vision, life, and disability insurance options available day one Tuition assistance and reimbursement program Paid parental, caregiver, and military leave This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact *******************. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

The Client Life Cycle Support Client Contract Billing Analyst is responsible for interpreting and implementing all contractual invoicing requirements. This position will work with the CSM (Customer Service Manager), ADL (Account Delivery Lead), and AGM (Account General Manager) to ensure an up-to-date Master Service Agreement, Statement Of Work, Amendment, and/or Purchase Order exist for the agreed billable items. They are responsible for maintaining all invoicing backup information to be provided to the client and/or auditors. Essential Job Functions Collaborate and participate in meetings with CSM (Customer Service Manager), ADL (Account Delivery Lead), AGM (Account General Manager), and the Corporate Billing teams to ensure the client is invoiced according to the contract agreement. Review the contract invoicing requirements for implementation feasibility. Track contract changes and expiration dates to ensure DXC is in compliance. This includes change controls, settlement agreements, amendments but is not limited to this list. Review and understand contract for all deliverables and requirements (Transition Fees, Policy Counts, T&M Labor, SLA Requirements, Pass-Through Expense, CPI language, Erroneous Payments), but not limited to this list. Work with Billing Manager and CSM to create or change charge codes for billing purposes (Work Breakdown Structure). Review T&M Labor and work with WBS owner or CSM for any labor adjustments prior to invoicing the client to ensure accurate and timely billing. Determine labor rates based on job descriptions or roles. Work with the CSM to obtain approval. Once approval is obtained, submit the bill rate changes in the current invoicing system (SAP). Download the billing system (SAP) reports and verify if vendor expenses should be passed through to the client or are non-billable and thus an expense to DXC based on the contract language. Once that is complete, validate/review each vendor invoice for accuracy. Maintain and update Consumer Price Increase (CPI) changes, submit the rate changes (PHRate file) for the CPI changes as needed. Update and trend policies and transaction counts monthly to ensure all charges have been included in the monthly client invoice. Calculate the SLA (Service Level Agreement) penalties per the terms of the contract monthly with either a monthly or annual penalty payout to the client. Verify the Improper Disbursement penalty report provided by the business owner is in line with the contract language to determine the accuracy of the reported penalty payout to the client. Create and submit volumes files for policy count invoicing for upload to SAP Review and approve consumption in the billing system. Review and balance draft invoices and obtain stakeholder approval to generate the final invoice. Prepare client package for delivery and/or upload to client Accounts Payable site. Collaborate with the client and CSM to ensure current POs are obtained for invoicing. Maintain and update client invoicing procedures for the assigned clients. Analyze the cost per policy report for trending anomalies: research all trending anomalies and follow-up on all vendor issues. Assist with investigating and resolving Accounts Payable or Accounts Receivable issues. Work with the procurement team to ensure all purchase orders are processed against the correct client, and that the correct charge code is used. Prioritize action steps and workload with minimal supervision to meet deadlines. Resolve issues related to customer billing and any other items within the billing team's control. When required, assist the AP Team, AR Team, CSM, ADL or/and AGM with complex billing disputes by being able to draw on knowledge of contractual obligations related to invoicing and forensic analysis to substantiate the billing elements. Assist with vendor invoice cost code allocation when needed. Assist Billing Manager, Billing Lead, and team when needed. Any additional responsibilities requested by Management or the team lead. Basic Qualifications Bachelor's degree in Business, Finance, or Accounting, or equivalent work experience A minimum of 5 years' experience in client invoicing or a similar role A minimum of 3 years' experience in Accounts Payable & Accounts Receivable processing A minimum of 3 years of interpreting and executing contract requirements for client invoicing Advanced Microsoft Excel knowledge, understanding and utilizing formulas (complex formulas), pivot tables, and data compilation and analysis. Knowledge of SAP Accounting System is a plus. Other Qualifications Intermediate English language communication skills (verbal and written) Ability to troubleshoot computer Ability to prioritize, plan and organize work requirements to meet assigned deadlines. Ability to respond quickly and offer solutions to customers' requests. Able to work independently and with a team, under minimal supervision. Detail orientated with excellent follow-through skills. Ability to work flexible hours. Ability to multi-task, prioritize in a challenging environment. Comfortable dealing with people of all levels within an organization Ability to accept direction, apply defined business rules, and follow defined processes. Intermediate people skills to interact with customers and team members. Intermediate analytical and problem-solving skills Work Environment Office environment At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below . We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings Link Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email. Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Production Quality Assurance Associate About your role: As a Production Quality Assurance Associate at Fiserv, you will be trained to complete inspection tasks that ensure card production meets specifications and regulatory requirements. You will record findings, drive disposition actions, and support production quality control in a secure manufacturing environment. What you'll do: * Interpret, follow, and improve company quality assurance standards; develop or update production standards and testing protocols. * Plan, execute, and oversee in-process and final visual, dimensional, and technical inspections. * Maintain records and tracking systems for complaints and nonconformance; perform root-cause analysis and corrective actions. * Prepare non-conformance reports; track quality levels, maintain problem logs, and report issues to managers and product developers. * Investigate product quality issues and ensure resolution per company and regulatory requirements; capture and document complaints. * Collaborate with production, maintenance, and quality teams to meet productivity, safety, quality, and Continuous Improvement goals. * Responsibilities listed are not intended to be all-inclusive and may be modified as necessary. Experience you'll need to have: * 1+ years of experience with quality management systems and internal audit procedures (e.g., ISO 9001). * 1+ years of experience documenting QA activities, maintaining tracking systems, and preparing non-conformance reports. * 2+ years of equivalent combination of educational background, related experience, and/or military experience. Experience that would be great to have: * 3+ years of experience in PC-based data entry and Microsoft Excel for production and inspection records. * 3+ years of quality assurance, inspection, or production experience in a fast-paced manufacturing environment. * Familiarity with card personalization, lamination, embossing, and secure handling procedures. * Experience with value stream mapping and Lean process improvement How you'll work: * This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity. Sponsorship: * You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. Benefits at Fiserv: * Fuel Your Life program to support physical, financial, social, and emotional well-being * Paid holidays and generous time away policies * No-cost mental health support through Employee Assistance Programs * Living Proof program to recognize your peers' extra effort with points used for rewards * Eight Employee Resource Groups to foster a collaborative culture * Unparalleled professional growth with training, development, and internal mobility opportunities * Retirement planning and discounted shares with the Employee Stock Purchase Plan * Medical, dental, vision, life, and disability insurance options available day one * Tuition assistance and reimbursement program * Paid parental, caregiver, and military leave This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv. Please: * Apply using your legal name * Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact *******************. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com. At DXC we use the power of technology to deliver mission critical IT Services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, insurance, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace. Our DXC Insurance Services help our customers optimize and transform operations, lower costs, increase agile new channels to growth. Our people, technology and best practices improve and automate highly complex business processes middle and back offices- while facilitating customer experience transformation. The Associate Manager, Business Process Transactions, provides managed services in support of client business processes and transactional operations. This role supports operational excellence by driving efficiency, quality, financial controls, and customer satisfaction while ensuring compliance with internal and external standards. The Associate Manager partners closely with leadership, operations, quality, and finance teams to optimize performance and manage risk. Key Responsibilities Support the management of business process transaction teams, ensuring efficient, compliant, and timely execution of daily operations. Drive continuous process improvement initiatives focused on quality, operational efficiency, scalability, and cost optimization. Monitor, analyze, and report on operational KPIs, quality metrics, SLA adherence, and customer complaint trends. Ensure quality assurance frameworks are followed, including audits, root-cause analysis, and corrective/preventive action plans. Support operational and financial controls, including budgeting, forecasting, productivity tracking, and cost management. Partner with leadership to identify risks, implement controls, and ensure regulatory and contractual compliance. Analyze transactional and operational data to identify trends, inefficiencies, and improvement opportunities. Support strategic planning initiatives related to process optimization, automation, and service delivery improvements. Act as a liaison between senior leadership, clients (as applicable), and operational teams to ensure clear communication and alignment. Support customer complaint management by investigating issues, coordinating resolutions, and implementing preventive measures. Assist with resource planning, capacity management, and workforce allocation to meet business demands. Coach and mentor analysts and team members, fostering a culture of accountability, quality, and continuous learning. Basic Qualifications Bachelor's degree in Business, Operations, Finance, or a related field, or an equivalent combination of education and experience. Typically 6+ years of relevant industry experience, including at least 2+ years in a supervisory or similar role. Demonstrated experience managing or supporting business process transactions in an operations-driven environment. Strong knowledge of business process management, operational controls, and performance measurement. Proven analytical skills with the ability to interpret data and translate insights into action. Continuous learner with the ability to stay current on industry trends, tools, and technologies. Preferred / Additional Qualifications Advanced degree in a relevant field is a plus. Experience in quality management, operations management, or financial control functions. Relevant certifications such as Six Sigma (Green/Black Belt), PMP, Lean, or equivalent are a plus. Experience handling customer escalations or complaints within a service delivery environment. Key Competencies Operational excellence and process improvement mindset Quality and compliance orientation Financial and analytical acumen Strong communication and stakeholder management skills Problem-solving and decision-making abilities Ability to work effectively in a fast-paced, metrics-driven environment At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below . We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings Link Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email. Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com. A Digital Identity Consultant is responsible for designing, implementing, and optimizing digital identity solutions to ensure secure, compliant, and efficient access to organizational systems and data. This role involves assessing current access management processes, identifying security gaps, integrating digital identity tools, and aligning access controls with business and regulatory requirements. The consultant works closely with IT, security, and business teams to deploy solutions such as Single Sign-On (SSO), Multi-Factor Authentication (MFA), Role-Based Access Control (RBAC), and Identity Governance. Location On-site in Nashville, TN. Employees located within 25 miles of a DXC office or client site will be required to work onsite at minimum 2 times per week. Core Responsibilities Maintain awareness of Digital Identity security trends. As a Security Digital Identity Consultant, be a trusted advisor to clients, develop market leading solutions to address their DI challenges. Establish DXC credentials in the Digital Identity industry through participation in conferences and publication of papers as a security DI evangelist Engage with the Global Digital Identity community to drive innovation within DXC's Digital Identity services and continually improve the DXC Security DI Consultant Offerings. Promote DXC Digital Identity solutions to generate sales opportunities with new and existing clients Act as the Security Advisory Subject Matter Expert (SME) for Digital Identity Services to ensure integration of Digital Identity services within DXC Security and Portfolio offerings. Develop IAM strategies, roadmaps, and architectures aligned with business objectives, Zero Trust principles, and cybersecurity frameworks (NIST CSF, NIST 800-53, ISO 27001, etc.). Evaluate and recommend IAM tools (e.g. Entra ID, Okta, CyberArk) and support integration across hybrid-cloud and on-prem environments. Architect IAM integrations with applications, APIs, and infrastructure using protocols such as SAML, OAuth2, OIDC, LDAP, RADIUS, and Kerberos. Perform IAM assessments and maturity evaluations, identify gaps and recommend strategic and tactical improvements. Conduct workshops, technical discussions, and training to establish IAM awareness and knowledge. Translate complex security and identity concepts into actionable recommendations for technical and non-technical audiences. Additional Responsibilities Act as Mentor for DXC resources to build a strong team of Digital Identity experts to develop and meet demand for DXC services. Support client escalations to assist in the rapid resolution of any disruption in the delivery or function of DXC's Digital identity services to minimize business disruption for our clients. Lead / participate in the development of related white papers, position papers, etc. for distribution internal or external to DXC. Key Skills 10-15 years' experience in defining, developing, and implementing identity and access management strategies and solutions. 10-15 years' experience in defining system and enterprise architectures. Strong understanding of identity concepts such as SSO, MFA, federation, provisioning, RBAC/ABAC, PAM, Zero Trust identity, PKI, passwordless authentication, etc. Experience integrating IAM with cloud environments such as AWS, Azure, GCP. Solid understanding of the following technologies: Identity and Access Management (IAM) such as: MS Active Directory Microsoft Entra ID Okta Identity Engine Auth0 ForgeRock Identity and Identity Cloud Ping Federate Identity Governance Administration (IGA) such as: SailPoint IdentityIQ and IdentityNow Privileged Access Management (PAM/PIM) Microsoft PIM CyberArk, BeyondTrust, or similar At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below . We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings Link Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email. Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Description Your Career We are seeking a dynamic and experienced Sales Specialist to drive the growth of our Cortex and Cloud business across the region. The ideal candidate will operate in a high-growth environment at scale, thrive in driving innovation, have a solid background in cybersecurity sales, and a deep understanding of security solutions. They will have a proven track record of developing strong customer relationships and executing strategies that support rapid expansion and success. This role requires a strategic thinker who excels in collaboration with internal teams, engages effectively with customers, and drives revenue growth through the sale of complex solutions. Your Impact Join the fastest growing team where experience meets cutting-edge solutions Build and cultivate strong customer relationships, driving business growth within the region. Partner with the core sales team to align customer strategies and engagements with Cortex and Cloud business objectives. Take full ownership of leading strategic sales campaigns, sales forecasting, utilizing in-depth knowledge of sales cycles from initial contact through procurement. Engage in deep technical discussions beyond standard sales presentations and pitches; while translating complex technical cybersecurity solutions into clear business value propositions for customers. Collaborate closely with cross-functional teams, including sales engineers, to provide tailored customer-centric solutions. Partner with Alliances to develop joint strategies, enhance customer engagement and deliver innovative solutions for existing and prospective clients. Travel domestically as needed to meet with customers and attend key business events. Qualifications Your Experience 3+ years of field sales experience focusing on key customer accounts and delivering value to Enterprise or Major-level accounts in the cybersecurity industry. Extensive platform selling experience in complex sales with multiple buying centers. Experience selling SIEM, EDR, XDR, SOC and SOAR solutions is highly preferred. Established trusted relationships with CIOs and CISOs with the ability to influence and drive strategic conversations Expertise in applying complex solution sales methodologies to drive results. Experience working with channel partners and a deep understanding of a channel-centric go-to-market strategy. Demonstrated ability to thrive in a fast-paced, high-growth startup environment while collaborating effectively with sales engineers and cross-functional teams. Experience operating in a continuous adoption, expansion, and upsell sales motion within a matrixed sales organization is preferred Willingness to travel domestically as necessary to meet business needs. Additional Information The Team Palo Alto Networks has brought technology to the market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers and help them understand how our products can protect their environments. This is where our sales teams come in. Our sales team members work together with large organizations to keep their digital information safe. Our passionate sales teams educate, inspire, and empower our potential clients. As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are driven by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. You're an amazing salesperson - you're just looking for something more substantial and challenging as your next step. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $212800 - $292600/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected]. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Motor-Vehicle Requirement: This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver's license.

Essential Job Functions: * Lead process improvement initiatives in Life & Annuity Insurance industry, and manage daily operations,focusing on achieving efficiency and compliance. * Supervise and mentor a team of managers, senior analysts, and analysts. * Collaborate with cross-functional teams to enhance and streamline business processes. * Analyze data and performance metrics to identify areas for improvement. * Ensure that the team meets or exceeds performance targets and quality standards. * Participate in budget planning and resource allocation. * Report regularly on process performance and improvements. * Contribute to the development of strategic process-related plans. Basic Qualifications: * Bachelor's degree in a relevant field or equivalent combination of education and experience * Typically, 8+ years of relevant work experience in Life & Annuity Insurance industry, with a minimum of 3+ years in a similar role * Proven experience in business process transactions Claims * Proficiencies in business process management and optimization * A continuous learner that stays abreast with industry knowledge and technology Other Qualifications: * Advanced degree in a relevant field a plus * Relevant certifications (e.g., Six Sigma, PMP) or significant relevant work experience a plus At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below . We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings Link Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email. Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren't easy goals to accomplish - but we're not here for easy. We're here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. We're changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we've rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together. Job Description Your Career As a Domain Consultant for SOC Transformation you will be the expert for our Cortex portfolio, a Next-Gen AI-powered security operations platform. You will play a key role in defining technical solutions that secure a customer's key business imperatives. You evangelize our industry leading solutions in Security Intelligence and Automation, XDR, Attack Surface Management, SOAR and Incident Response that establish Palo Alto Networks as a customer's cybersecurity partner of choice. Your Impact Collaborate with account teams to recommend and develop customer solutions within your assigned specialization area Present to customers as our expert at all levels in the customer hierarchy, from practitioner to senior leadership As the main technical point of contact for Cortex, you will assist and collaborate to respond effectively to RFIs/RFPs. Lead and support customer demonstrations that showcase our unique value proposition Scope and lead Proof of Value (PoV) projects for prospective customers and partners based on best practices to ensure technical win in your assigned opportunities Drive high technical validation and PoV win rates within your assigned specialization area Responsible for discussing and highlighting product alignment with customer requirements and differentiation Architect solutions that will help our customers strengthen and simplify their security posture Document High-Level Design and Key Use Cases to ensure proper implementation and value realization of Palo Alto Networks Solutions Help our customers build and develop further their services around Cortex solutions Lead conversations about industry trends and emerging changes to the security landscape Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative Position Palo Alto Networks or Partner delivered services as appropriate to ensure proper implementation and value realization of Palo Alto Networks solutions Act as a conduit for customer feedback to Product Management, Technical Marketing, competitor intelligence, and R&D to create requirements and deliver product features for our customers Qualifications Your Experience 3+ years experience in Security Operations or pre-sales/sales engineering within SIEM, SOAR, SOC, and/or XDR/EDR environments or graduate of Palo Alto Networks Academy Program IBM QRadar design, deployment, and/or pre-sales experience highly desirable Experience in working with customers, demonstrating problem-solving skills and a can-do attitude Solid understanding of Security Operations Center processes Knowledge of SIEM and/or SOAR solutions Scripting experience is a plus - Python preferred This is a field sales position where travel requirements may be required to support in person customer meetings, please discuss with the recruiter on the specifics for this position. Proficient in English Additional Information The Team Our Domain Consultant team members work hand-in-hand with organizations around the world to keep their digital environments protected. We educate, inspire,and empower our potential clients in their journey to security. You are empowered with unmatched systems and tools and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development. Our Solutions Consulting community is driven by the mission to be our customers' cybersecurity partner of choice, protecting their digital way of life. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $173,000 - $259,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.