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Conduent jobs in Nashville, TN

- 20 jobs
  • Account Executive

    iQor 4.4company rating

    Nashville, TN job

    iQor is looking for an individual skilled at securing net new revenue. You are an independent, self-starter, and sales hunter who is proactive, well-organized and motivated to develop long-term, strategic relationships. Your primary focus will be to isolate target companies, engage new contacts, and explain the ways that our clients can bring value to organizations. Your Next Challenge: * Identify high-potential growth companies and quickly develop relationships with decision makers through cold outreach. * Acquire a thorough understanding of customer needs and requirements. * Sell to prospective companies by proposing solutions * Demonstrate consistent daily habits of progressing sales pipeline through sales stages * Demonstrate a strategic approach to developing the customer, looking beyond short-term targets to build a pipeline of sufficient size to exceed budget * Meet required monthly KPI's. What You'll Need: * 1-2 years of new business development experience, selling SaaS products and/or digital advertising is preferred * Formal sales training (e.g. The Challenger Sale) and clear demonstration being a top individual contributor (e.g. President's Club) highly preferred. * Experience in educating customers on industry trends and articulating the value proposition. * Ability to find new connections within large companies and SMBs * Proven experience (1+ year) using Salesforce, HubSpot or equivalent CRM system. * Demonstrated experience of and comfort with Salesforce Engage, Outreach, LinkedIn Sales Navigator, or equivalent tools. * Well-developed time management and organization skills. * Effective, influential communicator with strong interpersonal skills able to engage efficiently through all media * Strong written and verbal communication skills. Perks & Pay: * Base salary + monthly commissions = total earnings potential of $60,000 - $75,000/year * Location: Mon-Thu Nashville office, Fri WFH * 9 paid company holidays * Generous paid-time-off * Medical/dental/vision benefits, 401K * Learning and career growth opportunities
    $60k-75k yearly 26d ago
  • Production Associate

    Fiserv 4.4company rating

    Nashville, TN job

    **Calling all innovators - find your future at Fiserv.** We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. **Job Title** Production Associate **About your role:** **Apply between 12/1 and 12/30 and earn a $1,000 hiring bonus, distributed in payments throughout your first 12 months!** Fiserv is a global leader in financial services technology, delivering payments and processing solutions that power commerce. You will join our team and receive training on our world class production equipment. You will set up, maintain, and troubleshoot the production machines to produce accurate work on a timely basis. **What you'll do:** + Operate a variety of production machines in the manufacturing process of credit/debit cards + Adapt and multitask as production volume changes without advanced notice + Conduct quality checks to verify that the production materials are accurate according to the job order + Cross train to learn the operation of other production equipment + Responsibilities listed are not intended to be all-inclusive and may be modified as necessary. **Experience you'll need to have:** + 1+ years of experience with operating production machines in a fast-paced environment + 1+ years of equivalent combination of educational background, related experience, and/or military experience. **Experience that would be great to have:** + Prior experience with lamination or collation machine operation + 1+ years of experience in plastic card production **How you'll work:** + You will work an assigned schedule of either Monday-Friday 2pm-10pm OR Sunday-Thursday 10pm-6am + This role requires flexibility to work overtime, including weekends and holidays. + This role requires frequent moving and/or carrying of materials weighing up to 50 pounds. + This role requires the ability to stand for a majority of the shift; safely lift and/or carry up to 50 pounds; lift above your shoulders; and climb, squat, kneel, twist, push, and bend frequently during each shift. **Sponsorship:** + You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. **Benefits at Fiserv:** + Fuel Your Life program to support physical, financial, social, and emotional well-being + Paid holidays and generous time away policies + No-cost mental health support through Employee Assistance Programs + Living Proof program to recognize your peers' extra effort with points used for rewards + Eight Employee Resource Groups to foster a collaborative culture + Unparalleled professional growth with training, development, and internal mobility opportunities + Retirement planning and discounted shares with the Employee Stock Purchase Plan + Medical, dental, vision, life, and disability insurance options available day one + Tuition assistance and reimbursement program + Paid parental, caregiver, and military leave This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. _Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate._ Thank you for considering employment with Fiserv. Please: + Apply using your legal name + Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). **Our commitment to Equal Opportunity:** Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact ******************* . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information. **Note to agencies:** Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. **Warning about fake job posts:** Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
    $32k-37k yearly est. 24d ago
  • Analyst I Business Process Transactions - Nashville, TN

    DXC Technology 4.6company rating

    Nashville, TN job

    DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com Location: Employees located within 25 miles of a DXC office or client site will be required to work onsite at minimum 2 times per week. Essential Job Functions: Support business process improvement projects to enhance customer and client experience. Collaborate with cross functional teams to ensure project success. Assist in writing clear, step-by-step business procedures, supporting business users across key operations functional areas. Lead training efforts in support of business operations, including the developing of comprehensive training plans and the delivery of training sessions on core DXC systems and processes. Deliver exceptional customer service by maintaining a high standard of responsiveness, professionalism and support. Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience Performs additional responsibilities as needed to support business goals and operational excellence. Basic Qualifications: Minimum 2 years of customer service experience in the life insurance and/or annuities fields. Familiar with business process services, including analyzing workflows and suggesting improvements. Effective verbal and written communication skills, with the ability to convey information to diverse audiences. Basic to intermediate Excel skills, including the ability to create and maintain detailed tracking documents, organize data, and use formulas and other functions. Other Qualifications: DXC core system knowledge; wmA, AWD/Chorus, cmA, etc. Proficient in Microsoft Visio, with the ability to create detailed process flow diagrams. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below . We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings Link Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email. Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
    $67k-94k yearly est. Auto-Apply 42d ago
  • Senior Analyst, BPS Learning & Operational Support.

    DXC Technology 4.6company rating

    Nashville, TN job

    Essential Job Functions: Analyze business processes and assist in identifying areas for improvement to enhance customer and client experience. Provide support in process improvement initiatives under the guidance of senior team members. Collect and analyze performance data to evaluate customer and client satisfaction. Collaborate with team members on project tasks to ensure successful execution. Document process changes and improvements for future reference. Communicate process-related insights and recommendations to stakeholders. Learn and apply process optimization methodologies effectively. Stay informed about industry trends related to customer experience. Basic Qualifications: Bachelor's degree in a relevant field or equivalent combination of education and experience Typically, 3+ years of relevant work experience in industry, with a minimum of 1 year in a similar role Proven experience in business process services and data analysis Proficiencies in data manipulation and interpretation Experience using SharePoint and Microsoft's Power Platform A continuous learner who stays abreast with industry knowledge and technology Location - Employees located within 25 miles of a DXC office or client site will be required to work onsite at minimum 2 times per week. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below . We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings Link Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email. Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
    $72k-92k yearly est. Auto-Apply 11d ago
  • Policy Service Rep - Life and Annuity Analyst - US

    DXC Technology 4.6company rating

    Nashville, TN job

    Essential Job Functions Follows procedures to process transactions by corresponding with agents, beneficiaries, and other departments regarding policies Responsible for the accurate handling and timely execution of any policy worked Ensure transactions are processed on our administrative systems accurately and in a timeframe considered suitable by client guidelines Report any potential fraudulent, money laundering, or unethical requests that have been reviewed Perform other related duties as assigned or required daily Must provide an elite customer service experience via letters or phone calls made internally or externally (not a call center environment) Research customer inquiries and responds to appropriate parties in a timely manner Processes and distributes incoming and outgoing mail for multiple clients in accordance with established service level agreements Performs data entry and matches documents to appropriate accounts to verify up to date and accurate information Interfaces with team personnel, management, and customers in reference to customer service issues Reviews client reports on a weekly basis to ensure data integrity; prepares and submits report to management Reviews and recommends modifications to procedures and workflow as necessary to ensure efficient and effective processing of transactions Monitors daily transactions to ensure policy and procedures are in accordance with service level agreement Mandatory Qualifications: High School Diploma completed 2+ years of relevant Life and Annuity insurance policy experience are mandatory Business and analytical critical thinking skills are required Great communication skills and exceptional typing and documenting skills Ability to work independently Ability to follow oral and written directions Microsoft Office and MS Teams work experience Inbound/outbound customer service experience is required Great ability to multitask between client´s applications and DXC systems Work Environment: Laptop, Docking Station, Monitors, Headset will be provided. Schedule: Monday - Friday 7:30am to 4pm EST would be preferred but flexible Your position is designated as 2 days hybrid, commuting to an onsite DXC office. DXC Technology reserves the right to require your in-person attendance at any of its U.S. office locations, as determined by business needs. You agree to comply with such requirements, and reasonable notice will be provided in advance. All applicants must be legally authorized to work in the United States without requiring sponsorship now or in the future. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below . We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings link Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email. Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
    $52k-68k yearly est. Auto-Apply 60d+ ago
  • Life & Annuity Sr Manager (Claim process))

    DXC Technology 4.6company rating

    Nashville, TN job

    **Essential Job Functions:** * Lead process improvement initiatives in **Life & Annuity Insurance industry** , and manage daily operations,focusing on achieving efficiency and compliance. * Supervise and mentor a team of managers, senior analysts, and analysts. * Collaborate with cross-functional teams to enhance and streamline business processes. * Analyze data and performance metrics to identify areas for improvement. * Ensure that the team meets or exceeds performance targets and quality standards. * Participate in budget planning and resource allocation. * Report regularly on process performance and improvements. * Contribute to the development of strategic process-related plans. **Basic Qualifications:** * Bachelor's degree in a relevant field or equivalent combination of education and experience * Typically, 8+ years of relevant work experience in Life & Annuity Insurance industry, with a minimum of 3+ years in a similar role * Proven experience in business process transactions Claims * Proficiencies in business process management and optimization * A continuous learner that stays abreast with industry knowledge and technology **Other Qualifications:** * Advanced degree in a relevant field a plus * Relevant certifications (e.g., Six Sigma, PMP) or significant relevant work experience a plus At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. **If you are an applicant from the United States, Guam, or Puerto Rico** DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below . We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the **Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters** . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings Link (****************************************************************************************************** **Disability Accommodations** If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email (*****************) . Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here _._
    $89k-110k yearly est. 19d ago
  • Sales Development Representative, Demand Generation

    iQor 4.4company rating

    Nashville, TN job

    At iQor, we're more than just a global business process outsourcing (BPO) company-we're a team of innovators helping our clients deliver exceptional customer experiences and drive business growth. Our Growth as a Service (GaaS) model combines technology, data, and human intelligence to help organizations unlock new revenue opportunities and build long-term relationships. Position Overview We're seeking a motivated and results-driven Sales Development Representative to join our Nashville-based Growth team. This individual will play a key role in expanding iQor's footprint in the B2B market by identifying new business opportunities and supporting overall sales strategy within the Growth as a Service (GaaS) model. The ideal candidate has a strong background in sales, thrives in a fast-paced environment, and enjoys the challenge of building meaningful relationships with prospects and decision-makers. Key Responsibilities * Prospecting & Lead Generation: Identify, research, and engage new B2B prospects through outbound calls, email campaigns, and digital outreach. * Account Management: Maintain and grow an assigned account list by staying up to date on client activity, vertical trends, and competitive positioning. * Pipeline Development: Manage a healthy sales pipeline and document all outreach, activity, and progress in CRM tools. * Collaboration: Partner with other sales professionals, marketing, and solution teams to develop account strategies and customized approaches for each vertical.e to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Type and/or sit for extended periods of time. * Market Intelligence: Stay informed about industry trends, key players in supported verticals, and developments in the BPO and customer experience sectors. * Goal Achievement: Consistently meet or exceed performance metrics, including outreach volume, opportunity creation, and revenue generation. * Reporting: Provide regular updates on activity, pipeline, and results to sales leadership. Qualifications * Bachelor's degree in Business, Marketing, Communications, or related field preferred. * 2-4 years of experience in inside sales, business development, or lead generation (preferably in a B2B or technology-driven environment). * Knowledge of BPO, CX, or SaaS industries strongly preferred. * Proven track record of meeting or exceeding sales goals. * Strong communication, presentation, and interpersonal skills. * Proficiency with CRM tools (e.g., Salesforce, HubSpot) and Microsoft Office Suite. * Highly organized and self-motivated, with the ability to manage multiple priorities simultaneously. * Collaborative mindset and willingness to share insights, strategies, and best practices. Physical Requirements: Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Type and/or sit for extended periods of time.
    $37k-62k yearly est. 54d ago
  • Manager Digital Identity Consultant - Nashville, TN

    DXC Technology 4.6company rating

    Nashville, TN job

    DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com. A Digital Identity Consultant is responsible for designing, implementing, and optimizing digital identity solutions to ensure secure, compliant, and efficient access to organizational systems and data. This role involves assessing current access management processes, identifying security gaps, integrating digital identity tools, and aligning access controls with business and regulatory requirements. The consultant works closely with IT, security, and business teams to deploy solutions such as Single Sign-On (SSO), Multi-Factor Authentication (MFA), Role-Based Access Control (RBAC), and Identity Governance. Location On-site in Nashville, TN. Employees located within 25 miles of a DXC office or client site will be required to work onsite at minimum 2 times per week. Core Responsibilities Maintain awareness of Digital Identity security trends. As a Security Digital Identity Consultant, be a trusted advisor to clients, develop market leading solutions to address their DI challenges. Establish DXC credentials in the Digital Identity industry through participation in conferences and publication of papers as a security DI evangelist Engage with the Global Digital Identity community to drive innovation within DXC's Digital Identity services and continually improve the DXC Security DI Consultant Offerings. Promote DXC Digital Identity solutions to generate sales opportunities with new and existing clients Act as the Security Advisory Subject Matter Expert (SME) for Digital Identity Services to ensure integration of Digital Identity services within DXC Security and Portfolio offerings. Develop IAM strategies, roadmaps, and architectures aligned with business objectives, Zero Trust principles, and cybersecurity frameworks (NIST CSF, NIST 800-53, ISO 27001, etc.). Evaluate and recommend IAM tools (e.g. Entra ID, Okta, CyberArk) and support integration across hybrid-cloud and on-prem environments. Architect IAM integrations with applications, APIs, and infrastructure using protocols such as SAML, OAuth2, OIDC, LDAP, RADIUS, and Kerberos. Perform IAM assessments and maturity evaluations, identify gaps and recommend strategic and tactical improvements. Conduct workshops, technical discussions, and training to establish IAM awareness and knowledge. Translate complex security and identity concepts into actionable recommendations for technical and non-technical audiences. Additional Responsibilities Act as Mentor for DXC resources to build a strong team of Digital Identity experts to develop and meet demand for DXC services. Support client escalations to assist in the rapid resolution of any disruption in the delivery or function of DXC's Digital identity services to minimize business disruption for our clients. Lead / participate in the development of related white papers, position papers, etc. for distribution internal or external to DXC. Key Skills 10-15 years' experience in defining, developing, and implementing identity and access management strategies and solutions. 10-15 years' experience in defining system and enterprise architectures. Strong understanding of identity concepts such as SSO, MFA, federation, provisioning, RBAC/ABAC, PAM, Zero Trust identity, PKI, passwordless authentication, etc. Experience integrating IAM with cloud environments such as AWS, Azure, GCP. Solid understanding of the following technologies: Identity and Access Management (IAM) such as: MS Active Directory Microsoft Entra ID Okta Identity Engine Auth0 ForgeRock Identity and Identity Cloud Ping Federate Identity Governance Administration (IGA) such as: SailPoint IdentityIQ and IdentityNow Privileged Access Management (PAM/PIM) Microsoft PIM CyberArk, BeyondTrust, or similar At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below . We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings Link Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email. Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
    $90k-111k yearly est. Auto-Apply 7d ago
  • Life Insurance Client Contract Invoicing

    DXC Technology 4.6company rating

    Nashville, TN job

    The Client Life Cycle Support Client Contract Billing Analyst is responsible for interpreting and implementing all contractual invoicing requirements. This position will work with the CSM (Customer Service Manager), ADL (Account Delivery Lead), and AGM (Account General Manager) to ensure an up-to-date Master Service Agreement, Statement Of Work, Amendment, and/or Purchase Order exist for the agreed billable items. They are responsible for maintaining all invoicing backup information to be provided to the client and/or auditors. **Essential Job Functions** + Collaborate and participate in meetings with CSM (Customer Service Manager), ADL (Account Delivery Lead), AGM (Account General Manager), and the Corporate Billing teams to ensure the client is invoiced according to the contract agreement. + Review the contract invoicing requirements for implementation feasibility. + Track contract changes and expiration dates to ensure DXC is in compliance. This includes change controls, settlement agreements, amendments but is not limited to this list. + Review and understand contract for all deliverables and requirements (Transition Fees, Policy Counts, T&M Labor, SLA Requirements, Pass-Through Expense, CPI language, Erroneous Payments), but not limited to this list. + Work with Billing Manager and CSM to create or change charge codes for billing purposes ( **W** ork **B** reakdown **S** tructure). + Review T&M Labor and work with WBS owner or CSM for any labor adjustments prior to invoicing the client to ensure accurate and timely billing. + Determine labor rates based on job descriptions or roles. Work with the CSM to obtain approval. Once approval is obtained, submit the bill rate changes in the current invoicing system (SAP). + Download the billing system (SAP) reports and verify if vendor expenses should be passed through to the client or are non-billable and thus an expense to DXC based on the contract language. Once that is complete, validate/review each vendor invoice for accuracy. + Maintain and update Consumer Price Increase (CPI) changes, submit the rate changes (PHRate file) for the CPI changes as needed. + Update and trend policies and transaction counts monthly to ensure all charges have been included in the monthly client invoice. + Calculate the SLA (Service Level Agreement) penalties per the terms of the contract monthly with either a monthly or annual penalty payout to the client. + Verify the Improper Disbursement penalty report provided by the business owner is in line with the contract language to determine the accuracy of the reported penalty payout to the client. + Create and submit volumes files for policy count invoicing for upload to SAP + Review and approve consumption in the billing system. Review and balance draft invoices and obtain stakeholder approval to generate the final invoice. + Prepare client package for delivery and/or upload to client Accounts Payable site. + Collaborate with the client and CSM to ensure current POs are obtained for invoicing. + Maintain and update client invoicing procedures for the assigned clients. + Analyze the cost per policy report for trending anomalies: research all trending anomalies and follow-up on all vendor issues. + Assist with investigating and resolving Accounts Payable or Accounts Receivable issues. + Work with the procurement team to ensure all purchase orders are processed against the correct client, and that the correct charge code is used. + Prioritize action steps and workload with minimal supervision to meet deadlines. + Resolve issues related to customer billing and any other items within the billing team's control. + When required, assist the AP Team, AR Team, CSM, ADL or/and AGM with complex billing disputes by being able to draw on knowledge of contractual obligations related to invoicing and forensic analysis to substantiate the billing elements. + Assist with vendor invoice cost code allocation when needed. + Assist Billing Manager, Billing Lead, and team when needed. + Any additional responsibilities requested by Management or the team lead. **Basic Qualifications** + Bachelor's degree in Business, Finance, or Accounting, or equivalent work experience + A minimum of 5 years' experience in client invoicing or a similar role + A minimum of 3 years' experience in Accounts Payable & Accounts Receivable processing + A minimum of 3 years of interpreting and executing contract requirements for client invoicing + Advanced Microsoft Excel knowledge, understanding and utilizing formulas (complex formulas), pivot tables, and data compilation and analysis. + Knowledge of SAP Accounting System is a plus. **Other Qualifications** + Intermediate English language communication skills (verbal and written) + Ability to troubleshoot computer + Ability to prioritize, plan and organize work requirements to meet assigned deadlines. + Ability to respond quickly and offer solutions to customers' requests. + Able to work independently and with a team, under minimal supervision. + Detail orientated with excellent follow-through skills. + Ability to work flexible hours. + Ability to multi-task, prioritize in a challenging environment. + Comfortable dealing with people of all levels within an organization + Ability to accept direction, apply defined business rules, and follow defined processes. + Intermediate people skills to interact with customers and team members. + Intermediate analytical and problem-solving skills **Work Environment** + Office environment At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. **If you are an applicant from the United States, Guam, or Puerto Rico** DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below . We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the **Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters** . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings Link (****************************************************************************************************** **Disability Accommodations** If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email (*****************) . Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here _._
    $28k-35k yearly est. 24d ago
  • Client Support Professional

    Fiserv 4.4company rating

    Nashville, TN job

    Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Client Support Professional About your role: Fiserv is a global leader in payments and financial services technology, delivering solutions that power commerce for businesses and consumers. The Client Support team partners with production, technology, and development to ensure accurate daily operations, reconciliation, and high client satisfaction. As a Client Support Professional, you will work directly with clients and internal teams to resolve issues, validate work, and drive continuous service improvements. What you'll do: Build and maintain positive, trust-based relationships with multiple clients through proactive communication and timely follow-up. Serve as a primary client contact for product- and service-related inquiries, answer questions, and manage quote and order entry Execute daily reconciliation, transaction validation, and exception handling to support the production facility. Triage and escalate production issues to technology and development teams; coordinate root-cause analysis and resolution plans. Act as the conduit for internal and external customers to the processing and manufacturing of their products Cross-train across related functions to provide flexible coverage and help meet service-level objectives. Maintain current industry and product knowledge to advise clients on creative and compliant solutions. Responsibilities listed are not intended to be all-inclusive and may be modified as necessary. Experience you'll need to have: 2+ years of experience in client services or client-facing support in a fast-paced operations or production environment. 1+ years of experience in CRM and ticketing platforms such as Salesforce Service Cloud, ServiceNow, or Zendesk. 2+ years of equivalent combination of educational background, related experience, and/or military experience. Experience that would be great to have: 1+ years of experience in reconciliation, billing processes, and financial transaction validation. 2+ years of experience in Microsoft Excel, including pivot tables, VLOOKUP/XLOOKUP, and formula-based analysis. Exposure to reporting tools such as Power BI or Tableau for client-facing dashboards. Demonstrated experience coordinating cross-functional projects involving production, technology, and development stakeholders. How you'll work: This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity. Travel: Approximately 10% travel off-site or to other office locations is expected. Sponsorship: You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. Benefits at Fiserv: Fuel Your Life program to support physical, financial, social, and emotional well-being Paid holidays and generous time away policies No-cost mental health support through Employee Assistance Programs Living Proof program to recognize your peers' extra effort with points used for rewards Eight Employee Resource Groups to foster a collaborative culture Unparalleled professional growth with training, development, and internal mobility opportunities Retirement planning and discounted shares with the Employee Stock Purchase Plan Medical, dental, vision, life, and disability insurance options available day one Tuition assistance and reimbursement program Paid parental, caregiver, and military leave This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact *******************. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
    $32k-45k yearly est. Auto-Apply 8d ago
  • Cortex and Cloud Sales Specialist

    Palo Alto Networks 4.8company rating

    Nashville, TN job

    Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Description Your Career We are seeking a dynamic and experienced Sales Specialist to drive the growth of our Cortex and Cloud business across the region. The ideal candidate will operate in a high-growth environment at scale, thrive in driving innovation, have a solid background in cybersecurity sales, and a deep understanding of security solutions. They will have a proven track record of developing strong customer relationships and executing strategies that support rapid expansion and success. This role requires a strategic thinker who excels in collaboration with internal teams, engages effectively with customers, and drives revenue growth through the sale of complex solutions. Your Impact Join the fastest growing team where experience meets cutting-edge solutions Build and cultivate strong customer relationships, driving business growth within the region. Partner with the core sales team to align customer strategies and engagements with Cortex and Cloud business objectives. Take full ownership of leading strategic sales campaigns, sales forecasting, utilizing in-depth knowledge of sales cycles from initial contact through procurement. Engage in deep technical discussions beyond standard sales presentations and pitches; while translating complex technical cybersecurity solutions into clear business value propositions for customers. Collaborate closely with cross-functional teams, including sales engineers, to provide tailored customer-centric solutions. Partner with Alliances to develop joint strategies, enhance customer engagement and deliver innovative solutions for existing and prospective clients. Travel domestically as needed to meet with customers and attend key business events. Qualifications Your Experience 3+ years of field sales experience focusing on key customer accounts and delivering value to Enterprise or Major-level accounts in the cybersecurity industry. Extensive platform selling experience in complex sales with multiple buying centers. Experience selling SIEM, EDR, XDR, SOC and SOAR solutions is highly preferred. Established trusted relationships with CIOs and CISOs with the ability to influence and drive strategic conversations Expertise in applying complex solution sales methodologies to drive results. Experience working with channel partners and a deep understanding of a channel-centric go-to-market strategy. Demonstrated ability to thrive in a fast-paced, high-growth startup environment while collaborating effectively with sales engineers and cross-functional teams. Experience operating in a continuous adoption, expansion, and upsell sales motion within a matrixed sales organization is preferred Willingness to travel domestically as necessary to meet business needs. Additional Information The Team Palo Alto Networks has brought technology to the market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers and help them understand how our products can protect their environments. This is where our sales teams come in. Our sales team members work together with large organizations to keep their digital information safe. Our passionate sales teams educate, inspire, and empower our potential clients. As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are driven by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. You're an amazing salesperson - you're just looking for something more substantial and challenging as your next step. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $212800 - $292600/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here . Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected] . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Motor-Vehicle Requirement: This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver's license.
    $93k-126k yearly est. 17h ago
  • Solutions Consultant 2

    Palo Alto Networks Inc. 4.8company rating

    Nashville, TN job

    Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career The Solutions Consultant is the evolution of the traditional Sales Engineering role, aligning how we best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks. As a Solutions Consultant you provide technical leadership and expertise and guidance in your customer's security transformation journey. You will play a key role in defining technical solutions that secure a customer's key business imperatives and ensuring value realization of their investment with Palo Alto Networks. You evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer's cybersecurity partner of choice. Your Impact Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by: * Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions. * Understands Key customer business requirements and has the ability to position, demonstrate and create high level designs across the entire PANW portfolio solutions creating business value for customers. * Ability to drive customer adoption of Palo Alto Networks Platform. Building customer relationships by helping customers achieve increased productivity, operational efficiency, security efficacy, and greater flexibility to innovate. * Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers * Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions. * Demonstrating strong communication skills, influencing through effective presentations and customer-specific demos, and conducts technical engagements and workshops that are clear and impactful, simplifying complex ideas for various audiences * Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities. * Demonstrates Cross functional leadership driving collaboration and orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy. * Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner * Understanding the competitive landscape and effectively differentiating PANW's leadership in the cybersecurity space * Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events * Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap Qualifications Your Experience * 6+ years experience in pre-sales/sales engineering * Skilled in at least one of the following Networking, Network Security, Cybersecurity, Private/Public Cloud Security, SOC/Endpoint or SASE. * Experience in delivering cybersecurity solutions that solve technical challenges and influence new business initiatives is preferred * Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role; prior experience in a pre-sales role is ideal * Creating and delivering technical presentations, workshops, or technical validation engagements * Experience in selling, designing, implementing, or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies * Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions * Experience in complex sales involving long sales processes with multiple buying centers and multi-product solutions are preferred * This is a field sales position where travel requirements may be required to support in person customer meetings, please discuss with the recruiter on the specifics for this position. * Proficient in English Additional Information The Team Our Solutions Consultant team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to transform their security architectures. You are empowered with unmatched systems and tools and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development. Our Solutions Consulting community is driven by the mission to be our customers' cybersecurity partner of choice, protecting their digital way of life. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $198000 - $273000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
    $75k-106k yearly est. 60d+ ago
  • Life & Annuity Sr Manager (Claim process))

    DXC Technology 4.6company rating

    Nashville, TN job

    Essential Job Functions: * Lead process improvement initiatives in Life & Annuity Insurance industry, and manage daily operations,focusing on achieving efficiency and compliance. * Supervise and mentor a team of managers, senior analysts, and analysts. * Collaborate with cross-functional teams to enhance and streamline business processes. * Analyze data and performance metrics to identify areas for improvement. * Ensure that the team meets or exceeds performance targets and quality standards. * Participate in budget planning and resource allocation. * Report regularly on process performance and improvements. * Contribute to the development of strategic process-related plans. Basic Qualifications: * Bachelor's degree in a relevant field or equivalent combination of education and experience * Typically, 8+ years of relevant work experience in Life & Annuity Insurance industry, with a minimum of 3+ years in a similar role * Proven experience in business process transactions Claims * Proficiencies in business process management and optimization * A continuous learner that stays abreast with industry knowledge and technology Other Qualifications: * Advanced degree in a relevant field a plus * Relevant certifications (e.g., Six Sigma, PMP) or significant relevant work experience a plus At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below . We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings Link Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email. Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
    $89k-110k yearly est. 20d ago
  • Life Insurance Client Contract Invoicing

    DXC Technology 4.6company rating

    Nashville, TN job

    The Client Life Cycle Support Client Contract Billing Analyst is responsible for interpreting and implementing all contractual invoicing requirements. This position will work with the CSM (Customer Service Manager), ADL (Account Delivery Lead), and AGM (Account General Manager) to ensure an up-to-date Master Service Agreement, Statement Of Work, Amendment, and/or Purchase Order exist for the agreed billable items. They are responsible for maintaining all invoicing backup information to be provided to the client and/or auditors. Essential Job Functions * Collaborate and participate in meetings with CSM (Customer Service Manager), ADL (Account Delivery Lead), AGM (Account General Manager), and the Corporate Billing teams to ensure the client is invoiced according to the contract agreement. * Review the contract invoicing requirements for implementation feasibility. * Track contract changes and expiration dates to ensure DXC is in compliance. This includes change controls, settlement agreements, amendments but is not limited to this list. * Review and understand contract for all deliverables and requirements (Transition Fees, Policy Counts, T&M Labor, SLA Requirements, Pass-Through Expense, CPI language, Erroneous Payments), but not limited to this list. * Work with Billing Manager and CSM to create or change charge codes for billing purposes (Work Breakdown Structure). * Review T&M Labor and work with WBS owner or CSM for any labor adjustments prior to invoicing the client to ensure accurate and timely billing. * Determine labor rates based on job descriptions or roles. Work with the CSM to obtain approval. Once approval is obtained, submit the bill rate changes in the current invoicing system (SAP). * Download the billing system (SAP) reports and verify if vendor expenses should be passed through to the client or are non-billable and thus an expense to DXC based on the contract language. Once that is complete, validate/review each vendor invoice for accuracy. * Maintain and update Consumer Price Increase (CPI) changes, submit the rate changes (PHRate file) for the CPI changes as needed. * Update and trend policies and transaction counts monthly to ensure all charges have been included in the monthly client invoice. * Calculate the SLA (Service Level Agreement) penalties per the terms of the contract monthly with either a monthly or annual penalty payout to the client. * Verify the Improper Disbursement penalty report provided by the business owner is in line with the contract language to determine the accuracy of the reported penalty payout to the client. * Create and submit volumes files for policy count invoicing for upload to SAP * Review and approve consumption in the billing system. Review and balance draft invoices and obtain stakeholder approval to generate the final invoice. * Prepare client package for delivery and/or upload to client Accounts Payable site. * Collaborate with the client and CSM to ensure current POs are obtained for invoicing. * Maintain and update client invoicing procedures for the assigned clients. * Analyze the cost per policy report for trending anomalies: research all trending anomalies and follow-up on all vendor issues. * Assist with investigating and resolving Accounts Payable or Accounts Receivable issues. * Work with the procurement team to ensure all purchase orders are processed against the correct client, and that the correct charge code is used. * Prioritize action steps and workload with minimal supervision to meet deadlines. * Resolve issues related to customer billing and any other items within the billing team's control. * When required, assist the AP Team, AR Team, CSM, ADL or/and AGM with complex billing disputes by being able to draw on knowledge of contractual obligations related to invoicing and forensic analysis to substantiate the billing elements. * Assist with vendor invoice cost code allocation when needed. * Assist Billing Manager, Billing Lead, and team when needed. * Any additional responsibilities requested by Management or the team lead. Basic Qualifications * Bachelor's degree in Business, Finance, or Accounting, or equivalent work experience * A minimum of 5 years' experience in client invoicing or a similar role * A minimum of 3 years' experience in Accounts Payable & Accounts Receivable processing * A minimum of 3 years of interpreting and executing contract requirements for client invoicing * Advanced Microsoft Excel knowledge, understanding and utilizing formulas (complex formulas), pivot tables, and data compilation and analysis. * Knowledge of SAP Accounting System is a plus. Other Qualifications * Intermediate English language communication skills (verbal and written) * Ability to troubleshoot computer * Ability to prioritize, plan and organize work requirements to meet assigned deadlines. * Ability to respond quickly and offer solutions to customers' requests. * Able to work independently and with a team, under minimal supervision. * Detail orientated with excellent follow-through skills. * Ability to work flexible hours. * Ability to multi-task, prioritize in a challenging environment. * Comfortable dealing with people of all levels within an organization * Ability to accept direction, apply defined business rules, and follow defined processes. * Intermediate people skills to interact with customers and team members. * Intermediate analytical and problem-solving skills Work Environment * Office environment At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below . We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings Link Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email. Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
    $28k-35k yearly est. 22d ago
  • Account Executive

    iQor 4.4company rating

    Nashville, TN job

    We're looking for an Account Executive who knows how to open doors, start conversations, and close new revenue. If you're a natural hunter with a proactive mindset and the discipline to build a strong, healthy pipeline, this is your chance to join a fast-moving team helping clients accelerate growth. In this role, you'll focus on identifying high-potential companies, engaging decision makers, and clearly communicating how our solutions drive measurable value. You'll operate with autonomy, but never alone - you'll be backed by a supportive, data-driven sales organization built to help you win. What You'll Do * Target and engage high-growth companies through outbound outreach (calls, email, social). * Build trust and relationships quickly with decision makers - in both English and Spanish. * Understand customer needs and position solutions that fit their business challenges. * Manage and advance deals through each stage of the sales pipeline. * Maintain a strategic, forward-looking approach to pipeline creation and revenue generation. * Meet and exceed monthly KPIs tied to activity, pipeline, and closed revenue. What You'll Bring * 1 - 2 years of experience generating net-new business (SaaS or digital advertising preferred). * Proven success as an outbound hunter and top individual contributor. * Formal sales training (e.g., Challenger, Sandler, MEDDIC) is a strong plus. * Ability to educate prospects on industry trends and communicate clear value props. * Skilled at finding new contacts within SMB and enterprise organizations. * Experience using CRM tools like Salesforce or HubSpot. * Familiarity with modern sales engagement tools (Sales Navigator, Outreach, Engage). * Strong organization, time management, and communication skills. Why You'll Love It Here * Hybrid Schedule: Mon - Thu in our Nashville office, Fri WFH * 9 paid company holidays * Generous PTO package * Medical, dental, and vision benefits * 401(k) * Learning, development, and career growth opportunities About iQor The iQor family helps good businesses grow into great companies. We combine digital marketing expertise with high-performance sales execution to create predictable, scalable revenue for our clients. Every product we build is designed to take companies one step further on their journey toward becoming thriving, high-growth enterprises.
    $46k-70k yearly est. 4d ago
  • Manager Digital Identity Consultant - Nashville, TN

    DXC Technology 4.6company rating

    Nashville, TN job

    DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com. A Digital Identity Consultant is responsible for designing, implementing, and optimizing digital identity solutions to ensure secure, compliant, and efficient access to organizational systems and data. This role involves assessing current access management processes, identifying security gaps, integrating digital identity tools, and aligning access controls with business and regulatory requirements. The consultant works closely with IT, security, and business teams to deploy solutions such as Single Sign-On (SSO), Multi-Factor Authentication (MFA), Role-Based Access Control (RBAC), and Identity Governance. **Location** + **On-site in Nashville, TN.** Employees located within 25 miles of a DXC office or client site will be required to work onsite at minimum 2 times per week. **Core Responsibilities** + Maintain awareness of Digital Identity security trends. + As a Security Digital Identity Consultant, be a trusted advisor to clients, develop market leading solutions to address their DI challenges. + Establish DXC credentials in the Digital Identity industry through participation in conferences and publication of papers as a security DI evangelist + Engage with the Global Digital Identity community to drive innovation within DXC's Digital Identity services and continually improve the DXC Security DI Consultant Offerings. + Promote DXC Digital Identity solutions to generate sales opportunities with new and existing clients + Act as the Security Advisory Subject Matter Expert (SME) for Digital Identity Services to ensure integration of Digital Identity services within DXC Security and Portfolio offerings. + Develop IAM strategies, roadmaps, and architectures aligned with business objectives, Zero Trust principles, and cybersecurity frameworks (NIST CSF, NIST 800-53, ISO 27001, etc.). + Evaluate and recommend IAM tools (e.g. Entra ID, Okta, CyberArk) and support integration across hybrid-cloud and on-prem environments. + Architect IAM integrations with applications, APIs, and infrastructure using protocols such as SAML, OAuth2, OIDC, LDAP, RADIUS, and Kerberos. + Perform IAM assessments and maturity evaluations, identify gaps and recommend strategic and tactical improvements. + Conduct workshops, technical discussions, and training to establish IAM awareness and knowledge. + Translate complex security and identity concepts into actionable recommendations for technical and non-technical audiences. **Additional Responsibilities** + Act as Mentor for DXC resources to build a strong team of Digital Identity experts to develop and meet demand for DXC services. + Support client escalations to assist in the rapid resolution of any disruption in the delivery or function of DXC's Digital identity services to minimize business disruption for our clients. + Lead / participate in the development of related white papers, position papers, etc. for distribution internal or external to DXC. **Key Skills** + 10-15 years' experience in defining, developing, and implementing identity and access management strategies and solutions. + 10-15 years' experience in defining system and enterprise architectures. + Strong understanding of identity concepts such as SSO, MFA, federation, provisioning, RBAC/ABAC, PAM, Zero Trust identity, PKI, passwordless authentication, etc. + Experience integrating IAM with cloud environments such as AWS, Azure, GCP. + Solid understanding of the following technologies: + Identity and Access Management (IAM) such as: + MS Active Directory + Microsoft Entra ID + Okta Identity Engine + Auth0 + ForgeRock Identity and Identity Cloud + Ping Federate + Identity Governance Administration (IGA) such as: + SailPoint IdentityIQ and IdentityNow + Privileged Access Management (PAM/PIM) + Microsoft PIM + CyberArk, BeyondTrust, or similar At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. **If you are an applicant from the United States, Guam, or Puerto Rico** DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below . We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the **Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters** . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings Link (****************************************************************************************************** **Disability Accommodations** If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email (*****************) . Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here _._
    $90k-111k yearly est. 5d ago
  • Analyst I Business Process Transactions - Nashville, TN

    DXC Technology 4.6company rating

    Nashville, TN job

    DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com **Location:** Employees located within 25 miles of a DXC office or client site will be required to work onsite at minimum 2 times per week. **Essential Job Functions:** + Support business process improvement projects to enhance customer and client experience. + Collaborate with cross functional teams to ensure project success. + Assist in writing clear, step-by-step business procedures, supporting business users across key operations functional areas. + Lead training efforts in support of business operations, including the developing of comprehensive training plans and the delivery of training sessions on core DXC systems and processes. + Deliver exceptional customer service by maintaining a high standard of responsiveness, professionalism and support. + Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience + Performs additional responsibilities as needed to support business goals and operational excellence. **Basic Qualifications:** + Minimum 2 years of customer service experience in the life insurance and/or annuities fields. + Familiar with business process services, including analyzing workflows and suggesting improvements. + Effective verbal and written communication skills, with the ability to convey information to diverse audiences. + Basic to intermediate Excel skills, including the ability to create and maintain detailed tracking documents, organize data, and use formulas and other functions. **Other Qualifications:** + DXC core system knowledge; wmA, AWD/Chorus, cmA, etc. + Proficient in Microsoft Visio, with the ability to create detailed process flow diagrams. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. **If you are an applicant from the United States, Guam, or Puerto Rico** DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below . We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the **Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters** . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings Link (****************************************************************************************************** **Disability Accommodations** If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email (*****************) . Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here _._
    $67k-94k yearly est. 24d ago
  • Cortex and Cloud Sales Specialist

    Palo Alto Networks 4.8company rating

    Nashville, TN job

    **Our Mission** At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. **Who We Are** We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. **Your Career** We are seeking a dynamic and experienced Sales Specialist to drive the growth of our Cortex and Cloud business across the region. The ideal candidate will operate in a high-growth environment at scale, thrive in driving innovation, have a solid background in cybersecurity sales, and a deep understanding of security solutions. They will have a proven track record of developing strong customer relationships and executing strategies that support rapid expansion and success. This role requires a strategic thinker who excels in collaboration with internal teams, engages effectively with customers, and drives revenue growth through the sale of complex solutions. **Your Impact** + Join the fastest growing team where experience meets cutting-edge solutions + Build and cultivate strong customer relationships, driving business growth within the region. + Partner with the core sales team to align customer strategies and engagements with Cortex and Cloud business objectives. + Take full ownership of leading strategic sales campaigns, sales forecasting, utilizing in-depth knowledge of sales cycles from initial contact through procurement. + Engage in deep technical discussions beyond standard sales presentations and pitches; while translating complex technical cybersecurity solutions into clear business value propositions for customers. + Collaborate closely with cross-functional teams, including sales engineers, to provide tailored customer-centric solutions. + Partner with Alliances to develop joint strategies, enhance customer engagement and deliver innovative solutions for existing and prospective clients. + Travel domestically as needed to meet with customers and attend key business events. **Your Experience** + 3+ years of field sales experience focusing on key customer accounts and delivering value to Enterprise or Major-level accounts in the cybersecurity industry. + Extensive platform selling experience in complex sales with multiple buying centers. + Experience selling SIEM, EDR, XDR, SOC and SOAR solutions is highly preferred. + Established trusted relationships with CIOs and CISOs with the ability to influence and drive strategic conversations + Expertise in applying complex solution sales methodologies to drive results. + Experience working with channel partners and a deep understanding of a channel-centric go-to-market strategy. + Demonstrated ability to thrive in a fast-paced, high-growth startup environment while collaborating effectively with sales engineers and cross-functional teams. + Experience operating in a continuous adoption, expansion, and upsell sales motion within a matrixed sales organization is preferred + Willingness to travel domestically as necessary to meet business needs. **The Team** Palo Alto Networks has brought technology to the market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers and help them understand how our products can protect their environments. This is where our sales teams come in. Our sales team members work together with large organizations to keep their digital information safe. Our passionate sales teams educate, inspire, and empower our potential clients. As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are driven by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. You're an amazing salesperson - you're just looking for something more substantial and challenging as your next step. **Compensation Disclosure** The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between **$212800 - $292600/yr.** The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here (************************************** . **Our Commitment** We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. **Motor-Vehicle Requirement:** This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver's license.
    $93k-126k yearly est. 2d ago
  • Life & Annuity Sr Manager (Claim process))

    DXC Technology 4.6company rating

    Nashville, TN job

    Essential Job Functions: • Lead process improvement initiatives in Life & Annuity Insurance industry, and manage daily operations,focusing on achieving efficiency and compliance. • Supervise and mentor a team of managers, senior analysts, and analysts. • Collaborate with cross-functional teams to enhance and streamline business processes. • Analyze data and performance metrics to identify areas for improvement. • Ensure that the team meets or exceeds performance targets and quality standards. • Participate in budget planning and resource allocation. • Report regularly on process performance and improvements. • Contribute to the development of strategic process-related plans. Basic Qualifications: • Bachelor's degree in a relevant field or equivalent combination of education and experience • Typically, 8+ years of relevant work experience in Life & Annuity Insurance industry, with a minimum of 3+ years in a similar role • Proven experience in business process transactions Claims • Proficiencies in business process management and optimization • A continuous learner that stays abreast with industry knowledge and technology Other Qualifications: • Advanced degree in a relevant field a plus • Relevant certifications (e.g., Six Sigma, PMP) or significant relevant work experience a plus At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below . We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings Link Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email. Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
    $89k-110k yearly est. Auto-Apply 21d ago
  • Life Insurance Client Contract Invoicing

    DXC Technology 4.6company rating

    Nashville, TN job

    The Client Life Cycle Support Client Contract Billing Analyst is responsible for interpreting and implementing all contractual invoicing requirements. This position will work with the CSM (Customer Service Manager), ADL (Account Delivery Lead), and AGM (Account General Manager) to ensure an up-to-date Master Service Agreement, Statement Of Work, Amendment, and/or Purchase Order exist for the agreed billable items. They are responsible for maintaining all invoicing backup information to be provided to the client and/or auditors. Essential Job Functions Collaborate and participate in meetings with CSM (Customer Service Manager), ADL (Account Delivery Lead), AGM (Account General Manager), and the Corporate Billing teams to ensure the client is invoiced according to the contract agreement. Review the contract invoicing requirements for implementation feasibility. Track contract changes and expiration dates to ensure DXC is in compliance. This includes change controls, settlement agreements, amendments but is not limited to this list. Review and understand contract for all deliverables and requirements (Transition Fees, Policy Counts, T&M Labor, SLA Requirements, Pass-Through Expense, CPI language, Erroneous Payments), but not limited to this list. Work with Billing Manager and CSM to create or change charge codes for billing purposes (Work Breakdown Structure). Review T&M Labor and work with WBS owner or CSM for any labor adjustments prior to invoicing the client to ensure accurate and timely billing. Determine labor rates based on job descriptions or roles. Work with the CSM to obtain approval. Once approval is obtained, submit the bill rate changes in the current invoicing system (SAP). Download the billing system (SAP) reports and verify if vendor expenses should be passed through to the client or are non-billable and thus an expense to DXC based on the contract language. Once that is complete, validate/review each vendor invoice for accuracy. Maintain and update Consumer Price Increase (CPI) changes, submit the rate changes (PHRate file) for the CPI changes as needed. Update and trend policies and transaction counts monthly to ensure all charges have been included in the monthly client invoice. Calculate the SLA (Service Level Agreement) penalties per the terms of the contract monthly with either a monthly or annual penalty payout to the client. Verify the Improper Disbursement penalty report provided by the business owner is in line with the contract language to determine the accuracy of the reported penalty payout to the client. Create and submit volumes files for policy count invoicing for upload to SAP Review and approve consumption in the billing system. Review and balance draft invoices and obtain stakeholder approval to generate the final invoice. Prepare client package for delivery and/or upload to client Accounts Payable site. Collaborate with the client and CSM to ensure current POs are obtained for invoicing. Maintain and update client invoicing procedures for the assigned clients. Analyze the cost per policy report for trending anomalies: research all trending anomalies and follow-up on all vendor issues. Assist with investigating and resolving Accounts Payable or Accounts Receivable issues. Work with the procurement team to ensure all purchase orders are processed against the correct client, and that the correct charge code is used. Prioritize action steps and workload with minimal supervision to meet deadlines. Resolve issues related to customer billing and any other items within the billing team's control. When required, assist the AP Team, AR Team, CSM, ADL or/and AGM with complex billing disputes by being able to draw on knowledge of contractual obligations related to invoicing and forensic analysis to substantiate the billing elements. Assist with vendor invoice cost code allocation when needed. Assist Billing Manager, Billing Lead, and team when needed. Any additional responsibilities requested by Management or the team lead. Basic Qualifications Bachelor's degree in Business, Finance, or Accounting, or equivalent work experience A minimum of 5 years' experience in client invoicing or a similar role A minimum of 3 years' experience in Accounts Payable & Accounts Receivable processing A minimum of 3 years of interpreting and executing contract requirements for client invoicing Advanced Microsoft Excel knowledge, understanding and utilizing formulas (complex formulas), pivot tables, and data compilation and analysis. Knowledge of SAP Accounting System is a plus. Other Qualifications Intermediate English language communication skills (verbal and written) Ability to troubleshoot computer Ability to prioritize, plan and organize work requirements to meet assigned deadlines. Ability to respond quickly and offer solutions to customers' requests. Able to work independently and with a team, under minimal supervision. Detail orientated with excellent follow-through skills. Ability to work flexible hours. Ability to multi-task, prioritize in a challenging environment. Comfortable dealing with people of all levels within an organization Ability to accept direction, apply defined business rules, and follow defined processes. Intermediate people skills to interact with customers and team members. Intermediate analytical and problem-solving skills Work Environment Office environment At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below . We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings Link Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email. Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
    $28k-35k yearly est. Auto-Apply 6d ago

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