Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. From high touch to scalable success, our goal is to deepen the usage of the whole work graph, resulting in delivering unmatched value with scalability and consistency. We strive to help all of our customers, across countries, industries, and functions, get off on the right foot and continue to get the most value out of Asana over time.
Are you a people‑first enablement leader who thrives on developing strong teams and driving measurable impact across customer‑facing organizations? Do you bring a clear point of view on how enablement should support real behavior change not just knowledge transfer? Are you energized by partnering with senior leaders, setting direction, and ensuring high‑quality execution through your team?
Asana is looking for a Head of CX Enablement to lead enablement strategy and execution for our global Customer Experience (CX) organization. In this role, you will set the direction for CX enablement, manage and develop a team of Enablement Managers and Instructional Designers, and ensure our post‑sales teams are consistently enabled to perform at their best.
Our Post‑Sales teams include Customer Success, Customer Support, Professional Services, and Renewals. This role sits at the intersection of strategy and execution, with accountability for aligning enablement efforts to CX priorities and driving impact at scale.
This role can be based in our SF, Chicago or NYC office with an office‑centric hybrid schedule. The standard in‑office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in‑office requirements.
What You'll Achieve
Set the vision, strategy, and operating approach for CX enablement across Customer Success, Support, Professional Services, and Renewals
Lead, coach, and develop a team of Enablement Managers and Instructional Designers, supporting high standards of execution, collaboration, and impact
Provide ongoing performance management, career development, and coaching to help team members grow and succeed in their roles
Translate CX business priorities into a clear, focused enablement roadmap
Partner closely with senior CX leaders to diagnose performance gaps and design enablement approaches that drive measurable behavior change
Ensure the delivery of high‑quality, scalable enablement programs, including onboarding, role readiness, certifications, and continuous development
Establish frameworks, playbooks, and processes that enable consistent enablement across roles, regions, and CX functions
Define success metrics and own the measurement of enablement effectiveness, including adoption, performance impact, and business outcomes
Use data and insights to continuously improve enablement programs and inform prioritization decisions
Oversee learning content, knowledge management, and enablement systems to ensure information is accurate, accessible, and sustainable for day‑to‑day operations
Act as a trusted thought partner to CX and Enablement leadership, influencing decisions through insight, data, and sound judgment
About You
You are a seasoned enablement leader who knows how to drive impact through others. You bring strong people leadership skills, a bias toward clarity and execution, and the ability to partner effectively with senior stakeholders.
8+ years of experience in enablement, learning & development, or related roles supporting customer‑facing teams
3+ years of people management experience, including managing Enablement Managers and/or senior individual contributors
Demonstrated success leading and developing teams through coaching, feedback, and performance management
Proven experience translating business priorities into scalable enablement strategies and programs
Strong ability to partner with senior leaders and influence without authority
Experience defining success metrics and using data to measure and communicate enablement impact
Excellent executive communication and presentation skills
Experience operating in a SaaS or technology‑driven environment
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision‑making
What we'll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated base salary range is between $194,000-$254,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long‑term savings or retirement plans
In‑office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office‑centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
Join Asana's Talent Network to stay up to date on job opportunities and life at Asana.
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$194k-254k yearly 4d ago
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Global Service Ops & Refurb Program Manager
Apple Inc. 4.8
San Francisco, CA jobs
A leading technology company in San Francisco is looking for an Operations Engineering Program Manager to oversee refurb product readiness and lead strategic service programs. The ideal candidate will have significant project management experience, strong analytical skills, and the ability to work collaboratively across multiple functions. This role involves complex problem-solving and influencing key decisions to enhance operational efficiency. Competitive compensation package and robust benefits are offered.
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$127k-167k yearly est. 23h ago
Vice President of Operations
MacDonald & Company 4.1
Charlotte, NC jobs
Macdonald & Company are partnered with a privately held, long-term real estate owner/operator based in Charlotte, overseeing a diversified portfolio of more than 2 million square feet across office, industrial, retail, mixed-use, parking, and land assets. The firm maintains a hands-on, ownership-driven approach to operations and is continuing to modernize and professionalize its internal structures to support portfolio growth and efficiency.
The Role
This newly designed position will serve as the senior leader overseeing both the property management and maintenance/engineering functions. The VP of Operations will provide unified leadership across departments that historically operated separately, ensuring consistent standards, efficient building operations, clear communication, and alignment with ownership objectives. The role requires someone with strong commercial real estate operations experience, particularly across office and industrial assets, who understands onsite property management, maintenance workflows, financial operations, and tenant service at the portfolio level.
Responsibilities
Operations Leadership
Lead and oversee the property management and maintenance/engineering teams, including department heads.
Establish and implement operational standards, processes, and best practices across the portfolio.
Drive coordination between property management and maintenance to ensure aligned priorities and seamless execution.
Portfolio Oversight
Provide executive oversight across a 45-asset portfolio with significant office and industrial exposure.
Conduct regular site assessments to evaluate building operations, maintenance programs, and tenant satisfaction.
Ensure compliance with operational, safety, and regulatory requirements.
Financial & Lease Administration
Oversee annual operating and capital budgets; ensure accurate forecasting and cost-effective operations.
Maintain accountability for rent collection processes, financial reporting, and variance management.
Review and approve leases, renewals, amendments, estoppels, and SNDAs.
Maintenance & Engineering Management
Provide leadership to the Senior Maintenance Engineer and engineering/maintenance staff.
Oversee preventative maintenance programs, vendor management, and building systems performance.
Support staffing, training, workflow optimization, and technology adoption (e.g., work order systems).
Capital Projects & Vendor Management
Oversee capital projects, tenant improvements, deferred maintenance, and building upgrades.
Negotiate and manage vendor and service contracts; evaluate performance and cost efficiency.
Provide operational insights during acquisition and disposition due diligence.
Cross-Functional Collaboration
Partner with ownership, accounting, legal, development, construction, and HR to ensure operational alignment.
Serve as the senior operational point of contact for brokers, tenants, municipalities, and external stakeholders.
Qualifications
10+ years in commercial real estate operations with strong exposure to office and industrial assets.
Background that includes onsite property management plus an understanding of maintenance and building systems.
Experience leading both property management and maintenance departments or multi-disciplinary operational teams.
Strong financial and operational acumen, budgets, forecasting, CapEx, lease administration, vendor management.
Hands-on, practical leadership style with the ability to create structure and unify teams.
Effective communicator comfortable working directly with ownership in a lean, entrepreneurial environment.
$111k-185k yearly est. 5d ago
Head of FP&A
Opswat 4.0
San Francisco, CA jobs
OPSWAT, a global leader in IT, OT, and ICs critical infrastructure cybersecurity, delivers an end‑to‑end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world's critical infrastructure and securing our way of life.
We are seeking a dynamic and strategic Head of Financial Planning & Analysis (FP&A) to partner directly with our CFO, CEO, and Executive Leadership team. This leader will drive our global FP&A function, leading financial forecasting, planning, and strategic decision‑making processes that power OPSWAT's continued growth toward IPO.
As a direct report to CFO, you'll have a seat at the table and the opportunity to shape OPSWAT's next phase of growth, including preparation for future IPO readiness. You will lead the company's financial rhythm from forecasting and annual planning to performance tracking and strategic investment analysis while collaborating with and mentoring a high‑performing FP&A team.
What You Will Be Doing
Drive the annual planning process, quarterly rolling forecasts, board packages, and long‑range models across all products use cases, business units and regions.
Act as the primary finance partner to functional executives, influencing strategy through data‑driven insights and scenario analysis.
Own, maintain, and continuously enhance the company's core financial models-including the three‑statement, ARR, headcount, and bookings models-to ensure accuracy, scalability, and alignment with corporate objectives.
Partner closely with Product Management to develop and refine pricing and packaging strategies, using data‑driven analysis to optimize monetization, strengthen competitive positioning, and drive margin expansion.
Oversee headcount capacity models, quota attainment, productivity, and ROI analysis for GTM investments.
Build frameworks to evaluate new initiatives, pricing strategies, and capital allocation decisions.
Scale and optimize our Adaptive Planning environment and Power BI dashboards to enable real‑time reporting, accuracy, and automation.
Prepare executive reporting materials, board decks, and KPI narratives for investor and leadership reviews.
Lead, coach, and grow a team of FP&A managers and analysts, fostering a culture of collaboration, accountability, and excellence.
Partner cross‑functionally with Accounting, Revenue Operations, and Data teams to ensure consistency between financial, operational, and KPI reporting.
What We Need from You
10+ years of progressively increasing responsibility in FP&A, strategic finance, or corporate finance leadership roles, ideally within SaaS or cybersecurity environments.
Experience with IPO readiness and preparing beat and raise financial models.
Proven experience building and leading FP&A functions in high‑growth, global organizations.
Strong executive presence and ability to communicate complex financial insights clearly to senior leadership and board members.
Deep understanding of SaaS metrics (ARR, NRR, CAC, LTV/CAC, Rule of 40) and financial modeling best practices.
Demonstrated success partnering with CROs, CMOs, and department heads to influence strategic decisions.
Hands‑on expertise with Adaptive Insights (Workday Adaptive Planning), Power BI, and modern FP&A tech stacks.
Track record of achieving forecast accuracy, improving efficiency, and driving accountability through data.
Bachelor's degree in finance, Accounting, Economics, or STEM field; MBA and/or CPA preferred.
We have a market‑based pay structure that varies by location. The base pay for this position is dependent on location, as outlined below, as well as the candidate's knowledge, skills, and experience. In addition to base pay, this role is eligible for bonuses, benefits, and equity.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting agencies: we do not accept unsolicited resumes from third‑party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd‑party agencies at this time.
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$133k-182k yearly est. 4d ago
Customer Operations Manager
Integrated Control Technology 4.3
Denver, CO jobs
We're Hiring: Customer OperationsManager | Denver, CO
We're looking for a dynamic Customer OperationsManager to lead our Customer Operations and Warehouse teams in Denver. In this high‑impact role, you'll drive operational excellence, elevate the customer experience, and champion continuous improvement across our fulfilment and warehouse operations.
If you thrive in fast‑paced environments, love applying Lean thinking, and are passionate about delivering On Time, In Full (OTIF) for customers, this is an exciting opportunity to make your mark.
You'll work closely with our VP of Customer Operations and collaborate with global peers to align US operations with global standards-while continuously lifting local performance and customer outcomes. This is a hands‑on leadership role where your decisions and leadership will directly shape team culture and operational success.
What You'll Lead & Influence:
Customer Operations & Warehouse teams
Lean leadership & continuous improvement initiatives
Returns & RMA management according to global ICT standards
Accounts receivable & financial accuracy
Global alignment & Process Standardization
Cross-functional & customer collaboration
Leadership & people development
Systems & data driven performance:
Leverage SAP S/4HANA expertise to ensure accurate transaction processing inventory visibility and operational reporting
Analyze performance data and system metrics, utilizing operational insights that drive service excellence to ICT customers
Governance & Health and Safety initiatives
What we're looking for:
Our ideal candidate is an experienced people leader who preferably has a strong background in customer operations, warehouse, or fulfilment environments, and brings deep working knowledge of SAP S/4HANA across inventory, order management, and reporting.
You're a hands‑on leader who prefers being on the floor rather than behind a desk, and you're committed to building high‑performing teams through clear communication and high emotional intelligence.
You thrive on continuous improvement, applying Lean, 5S, and data‑driven decision‑making to lift performance and deliver exceptional outcomes. Analytical, confident, and energized by operational excellence, you bring both the mindset and the skill set to drive meaningful change.
If you're ready to build high‑performing teams and deliver world‑class operational outcomes, we'd love to hear from you!!
$92k-121k yearly est. 1d ago
Property Operations Manager
CV Resources 4.2
Bellevue, WA jobs
CV Resources is partnering with a real estate investment and development firm in search for a highly skilled and experienced OperationsManager to support the growing operational demands of our property management platform. This role will be responsible for driving consistency, efficiency, and excellence across our portfolio, working directly with on-site teams and senior leadership. The ideal candidate brings deep operational knowledge of Yardi Voyager, RentCafe marketing, and property management finance, and will play a key role in systems training, compliance oversight, and customer experience.
Key Responsibilities:
Serve as a central resource and operational liaison between property sites and senior leadership.
Support and train on-site teams in the effective use of Yardi Voyager, including leasing workflows, rent collection, maintenance, and resident relations.
Lead deployment and optimization of RentCafe marketing, ILS marketing package levels and resident engagement tools.
Monitor and support Yardi P2P procurement workflows, invoice processing, and vendor compliance.
Review and ensure accuracy of financial reports, variance analysis, and assist with budget preparation and forecasting.
Field and resolve escalated resident and client concerns, collaborating with site teams to ensure positive resolution and service recovery.
Track and process utility bill-backs, including HOA reimbursement structures and commercial NNN reconciliations.
Create, refine, and deliver training programs to upskill on-site staff in operations, compliance, and systems use.
Monitor operational KPIs and compliance benchmarks across the portfolio.
Support due diligence, onboarding, or transitions for new properties.
Qualifications:
Bachelor's Degree required (Business, Real Estate, Finance or related field preferred).
Minimum 5+ years of experience in multifamily or mixed-use property management, with prior regional manager or senior property manager experience preferred.
Expert-level proficiency in Yardi Voyager and RentCafe required.
Strong knowledge of property operations, HOA pass-throughs, commercial lease structures (NNN/CAM reconciliations), and budget performance management.
Exceptional analytical skills with advanced proficiency in Microsoft Excel (pivot tables, lookups, modeling).
Experience with Yardi P2P or similar purchase order/invoice systems.
Proven ability to train, mentor, and support site teams in fast-paced environments.
Outstanding communication and problem-solving skills.
Customer-service mindset with a focus on accountability and results.
Entrepreneurial mindset to drive operational efficiencies and key performance indicators.
Ability to multi-task in a fast-paced environment.
Highly Organized with ability to develop and maintain standard operation procedures.
Desire to help and service the team through training and mentorship.
A team player who brings positive energy and leadership across departments.
Comfortable in both strategic and hands-on execution roles
$66k-115k yearly est. 2d ago
Vice President of Operations
JM Search 4.0
Houston, TX jobs
JM Search has been retained by a confidential client company in Houston, TX to recruit for a Vice President of Operations. This role is with the client company, which functions in supply chain, particularly in industrial distribution.
Position Summary:
The Vice President of Operations is a senior leader responsible for the full operational lifecycle of the company's industrial distribution business. This includes international sourcing, purchasing, materials management, and oversight of a multi-warehouse distribution network. The VP of Operations ensures materials are sourced effectively, inventories are optimized, and products are delivered efficiently to customers across international markets. This role is both strategic and hands-on, requiring cross-functional collaboration and a strong command of global supply chain operations.
Key Responsibilities:
Sourcing & Procurement
Lead international sourcing efforts for industrial products from global suppliers and materials groups.
Negotiate vendor contracts, pricing, terms, and lead times to ensure supply continuity and cost optimization.
Develop supplier relationships and manage performance, quality, and compliance.
Align sourcing strategy with operational needs and product specifications.
Purchasing & Materials Management
Oversee purchasing activities including forecasting, purchase order execution, and supplier coordination.
Manage inbound shipments, customs documentation, and vendor lead time tracking.
Ensure timely and accurate material flow into the company's warehouse network.
Monitor and improve inventory accuracy and turnover rates.
Warehouse & Distribution Oversight
Direct the operations of four distribution centers, with four warehouse managers/directors reporting to this role.
Provide leadership, operational guidance, and performance management to warehouse leaders.
Ensure fulfillment processes are standardized, efficient, and aligned with customer service requirements.
Coordinate outbound logistics to domestic and international customers.
Inventory & Demand Planning
Oversee company-wide inventory planning, levels, and visibility across all locations.
Partner with sales and finance teams to align supply with demand forecasts and service expectations.
Implement metrics to track inventory turns, excess/obsolete inventory, and fulfillment KPIs.
Operational Strategy & Execution
Develop and execute operational strategies to support growth, cost efficiency, and global distribution capabilities.
Implement process improvements across sourcing, purchasing, and warehouse operations.
Ensure compliance with international trade regulations and logistics best practices.
Technology & Systems
Drive adoption and optimization of systems such as ERP, inventory management tools, and purchasing platforms.
Use data and analytics to support operational decision-making and performance tracking.
Team Leadership & Development
Build and mentor a high-performing team across procurement, logistics, and warehouse operations.
Foster a culture of accountability, collaboration, and continuous improvement.
Qualifications:
Bachelor's degree in OperationsManagement, Supply Chain, Business, or related field; MBA preferred.
10+ years of experience in operations or supply chain leadership roles, ideally in industrial distribution.
Proven expertise in international sourcing, purchasing, and materials management.
Strong understanding of warehouse management, fulfillment operations, and global distribution logistics.
Experience managing multi-site distribution or warehouse networks.
Proficiency in ERP systems and supply chain software tools.
Strong leadership, negotiation, and cross-functional communication skills.
Key Competencies:
Global sourcing and supplier management
Strategic operations and execution
Multi-site leadership and logistics coordination
Analytical mindset with strong decision-making ability
Customer-focused and quality-driven operations
Continuous improvement and lean operations
$158k-218k yearly est. 4d ago
Freight Operations Manager
Collabera 4.5
Hayward, CA jobs
DAY TO DAY
Oversee daily brokerage operations, providing direct mentorship and accountability for the team to ensure aggressive volume and margin targets are met.
Audit daily load boards and TMS entries to ensure 100% coverage, verifying that all high-priority freight is moving and that documentation (BOLs, PODs) is flowing correctly through the system.
Oversee the rigorous vetting of new carriers, ensuring all insurance, safety ratings, and authority requirements meet company standards to mitigate risk and cargo claims.
Review daily "buy/sell" spreads for the team, providing real-time pricing guidance based on current market volatility to protect gross margins while remaining competitive.
Identify and fix bottlenecks in the communication chain between brokers, shippers, and carriers, implementing more efficient use of the TMS or automated tracking tools.
Act as the final "fixer" for critical operational failures, such as missed pickups, equipment breakdowns, or double-brokering attempts, ensuring minimal impact on the client's supply chain.
MUST HAVES
5-10 years of senior-level experience in a high-volume truck brokerage, with a deep understanding of FMCSA/DOT regulations, carrier vetting standards, and the Carmack Amendment for claims management.
Hands-on expertise with Tier-1 Transportation Management Systems (TMS) such as McLeod (PowerBroker), Tai, Turvo, or MercuryGate, including the ability to build custom reporting dashboards for Jason.
Proven track record of managing and expanding a diverse carrier base (Full Truckload, LTL, and Specialized) using tools like DAT iQ, Truckstop, and real-time rate-visibility platforms.
Direct experience managing a P&L, including setting gross margin targets, overseeing surety bond compliance, and managing credit risks for new shippers.
Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)
$99k-139k yearly est. 23h ago
Vice President Operations
All Flex Solutions 3.6
Bloomington, MN jobs
The Vice President (VP) of Operations & Supply Chain will deploy the manufacturing operations, facilities, logistics, and supply chain strategy to support company growth. This executive will serve as a key member of the All Flex Solutions leadership team, reporting to the Chief Executive Officer (CEO).
All Flex Solutions is a Granite Company, sharing the Granite Partners objective of 100-year sustainability. This is a fantastic opportunity for a leader who appreciates and embraces the entrepreneurial environment surrounding All Flex Solutions as well as the benefits and support of being a Granite Company. The VP of Operations & Supply Chain will collaborate with other leaders throughout the Granite community and serve as a member of the Lean & Operations Affinity and the Sustainability Affinity.
The Position
Reporting to the CEO, the successful candidate will be charged with planning, directing, and controlling the company's operations activities across four manufacturing plants in Northfield and Bloomington, Minnesota, to ensure a high performing organization that safely delivers low cost, high quality, consistent products. Operational excellence through the use of contemporary lean manufacturing and global supply chain management concepts is a critical focus area of the position.
The VP of Operations & Supply Chain is a key position for the All Flex team, responsible for leading a world-class manufacturing approach that optimizes employee safety, customer satisfaction, quality, efficiency, employee relations, and performance measures. This individual will work collaboratively with other functions to align operational capabilities with short- and long-term customer needs in a growing market.
The VP of Operations & Supply Chain is responsible for manufacturing, supply chain, facilities, and Environmental Health and Safety (EHS) with a continuous focus on improvement and efficiency. This position requires a strong, interactive leader who is fully competent in manufacturing systems and processes - from purchasing materials to forecasting to producing components and final assemblies to specific customer requirements. The role works closely with Engineering and Quality to drive manufacturing, facilities, and product improvements. The Operations team includes Plant Management, Supply Chain Management, EHS, and Continuous Improvement functions. The Operations team contributes to the overall success of the business by ensuring operational efficiency, compliance with regulations, a safe working environment, and a commitment to continuous improvement.
Major elements of the VP of Operations & Supply Chain's responsibilities are to:
Lead operations strategy and planning. Provide specific leadership and expertise for manufacturing, supply chain, facilities, and logistics-related objectives, including capacity planning, scheduling, and on-time delivery.
Provide strategic and tactical guidance to ensure world-class supply chain operations that support forecasted and targeted sales growth, reduce operating costs, and ensure customer service needs are met or exceeded.
Develop and implement a capital spending plan to achieve targeted growth, process improvements, lean initiatives, and cost savings in addition to addressing current maintenance and growth.
Work with Engineering to enhance and maintain organizational focus on lean manufacturing efforts to ensure implementation of world-class technologies and practices.
Assist and support new product development for design for manufacturability.
Lead the Facilities & Maintenance team to ensure the existing plants and equipment run optimally and future growth is supported through plant and equipment expansions.
Ensure that the Operations and Supply Chain departments are staffed with highly motivated, trained, and skilled professionals who contribute to the company's overall mission.
Maintain effective working relationships with employees, at all levels and across all functions of the organization, as well as customers and suppliers.
Promote diversity and inclusion to achieve innovative results through collaboration.
Partner with HR to enable employee training and development programs that ensure that operations and supply chain teams are equipped with the latest skills, knowledge, and best practices, fostering a culture of continuous improvement, engagement, and retention, while maintaining high standards of performance.
Lead and manage the Operations and Supply Chain teams through effective coaching, mentoring, and performance management, setting clear goals and expectations, providing regular feedback, and fostering a supportive environment that promotes professional growth and high performance.
Maintain current certifications and compliance: AS9100, ISO 9001, MIL-PRF-31032/3 & MIL-PRF 31032/4, ITAR\JCP registered, RoHS compliance.
Candidate Profile
The VP of Operations & Supply Chain must be a proven, highly effective leader with well-honed business skills and a history of leading operations in a growing business. This key position requires a minimum of 10 years of operations and manufacturing leadership experience in a job shop manufacturing environment.
The VP of Operations & Supply Chain must possess an understanding and passion for developing people, and a preferred candidate will possess an understanding of medical and defense industry standards for how PCBA interconnect flex circuits and Thermofoil heating solutions are produced. An undergraduate degree, ideally with a technical or business management focus is required; an advanced degree is desired.
Qualified candidates will possess a strong operations and manufacturing background with a broad understanding of customer relations, product specifications, and market conditions that affect competitiveness when dealing with engineered products. Experience managing production in compliance within a Quality Management System, with certifications (QMAS, ISO, NadCap, IPC, etc.) and a proven track record of leading Lean manufacturing improvements, implementing and sustaining 5S, Six Sigma, Theory of Constraints (TOC), and Cell Manufacturing.
Prior management experience is desired, as is a track record of achieving superior growth and profitability results within an industry. Exceptional leadership skills are essential, characterized by a drive to succeed through staff development. NetSuite (or broad ERP) experience is a significant plus, along with a proven ability to manage resources and schedules within the system.
Additional qualifications include:
Solid analytical and strategic skills in terms of operations strategy planning and implementation with the ability to lay out a long-term vision for the operation and to manage and implement to that vision and modify direction along the way as required.
Strong knowledge of today's best practices in manufacturing, including lean manufacturing techniques. Demonstrated success implementing continuous improvement concepts.
Experience in or demonstrated knowledge of supply chain functions from procurement (including international sourcing) to distribution is required, particularly the ability to reduce costs, improve customer service, and integrate processes across functional areas.
Experience using ERP software and other analytical tools in a manufacturing environment; NetSuite experience is highly desirable.
An understanding of manufacturing standard cost systems.
A proven ability to drive a proactive safety culture.
A track record of motivating and leading production teams of 300+ through a team of managers and supervisors.
An understanding of quality systems and best practices for implementation; ISO 9001 experience is a plus.
Additionally, this individual must have the capacity to collaborate with other leaders within All Flex and Granite Partners, taking advantage of resources throughout the organization and becoming an integral part of the overall team and serving the organization as a whole.
Location
All Flex Solutions is headquartered in Northfield, Minnesota, and has four Minnesota manufacturing facilities: one in Northfield and three in Bloomington. The VP of Operations & Supply Chain will be based in Bloomington. Working arrangements will include a mix of being onsite in both Bloomington and Northfield and travelling for industry and customer contacts.
Compensation & Benefits
We offer a competitive base salary in the $200,000 to $250,000 range, based on experience and qualifications, along with an annual bonus and the opportunity to participate in long-term incentives, including a stock appreciation rights (SARs) program.
Beyond pay, our market-leading benefits are designed to support your wellbeing. These include medical, dental, vision, and life insurance, as well as short- and long-term disability coverage. We also provide a health savings account with company match, a retirement plan with employer contributions through Vanguard, and access to the Granite Assistance Fund for support when it's needed most. We value time for rest and personal growth, offering generous paid time off, including volunteer time off and paid holidays.
$200k-250k yearly 3d ago
Area Manager: HYOU (Fine Jewelry)
Leap, Inc. 4.4
San Francisco, CA jobs
About HYOU
HYOU Fine Jewelry creates pieces that move with you - bold, personal, and unapologetically modern. We design jewelry that looks elevated, feels effortless, and celebrates individuality.
Our collections feature lab grown diamonds and high-quality gemstones, set in solid 10K gold and 14K gold vermeil layered over sterling silver. Every piece passes strict quality checks to ensure it's made to last - jewelry meant for everyday wear, not special occasions only.
By working directly with our makers, using lab grown diamonds, and keeping our model lean, HYOU delivers the same sparkle without inflated markups. The result: meaningful, modern fine jewelry that's accessible, intentional, and personal.
HYOU stores bring this philosophy to life - offering a confident, welcoming space where customers are guided through discovery, education, and self-expression.
About the Role
Leap is seeking an entrepreneurial Brand Area Manager to lead a cluster of HYOU Fine Jewelry stores and bring the brand's modern, confidence-driven approach to fine jewelry to life across the region. This role is designed for a hands‑on retail leader who understands that today's fine jewelry experience is built on trust, education, and personal connection-not pressure. Overseeing two to four locations and directly managing one store, you'll maintain a strong in‑store presence four days per week and 1 remote day, ensuring each location consistently delivers an elevated, effortless, and informed customer experience that reflects HYOU's point of view.
Blending day‑to‑day leadership with strategic ownership, you'll hire, develop and inspire teams to sell through styling, storytelling, and education while upholding high standards in service, visual presentation, and execution. You'll leverage customer insights, product performance, and team feedback to understand what's resonating and to drive growth across your market. In close partnership with Leap and brand stakeholders, you'll contribute to business planning, support new store openings, and execute impactful in‑store moments, clienteling strategies, and gifting initiatives that foster loyalty and repeat engagement. As a Brand Area Manager, you'll serve as a clear, confident, and thoughtful ambassador for both HYOU and Leap, representing the brand with care and consistency in your market.
Compensation:
Annual Pay Range: $100k-$115k. Final offer will be based on experience, skills, and qualifications.
Qualifications
5+ years of retail management experience, including at least 1 year in multi‑unit or big box leadership.
Proven track record in driving sales and delivering results in high‑volume, customer‑focused environments.
Strong people leadership skills, with experience recruiting, training, coaching, and developing talent.
Expertise in apparel or related retail categories, with the ability to elevate fitting room, selling, and clienteling experiences.
Skilled at analyzing KPIs across multiple stores to inform strategy and improve performance.
Adaptable, entrepreneurial mindset with the ability to problem‑solve in a fast‑paced environment.
Willingness and ability to travel regularly across {Insert Market} to support store teams.
Active floor presence required: standing/walking for extended periods, safe use of ladders, and ability to lift up to 50 lbs.
Must be 18 years or older.
Interpersonal Skills
People Leader - Communicates a clear vision, inspires teams, and drives accountability to achieve business goals.
Customer Obsessed - Creates authentic connections, anticipates needs, and delivers hospitality‑driven experiences.
Collaborative - Builds strong relationships with cross‑functional partners, brand executives, and internal teams.
Entrepreneurial - Maintains agility in a matrix environment, identifies root causes, and implements creative solutions.
Professional & Detail‑Oriented - Consistently produces high‑quality work and handles challenges with tact and empathy.
Brand Advocate - Stays current on fashion, retail, and cultural trends, bringing insights back to the team and brand partners.
Key Performance Indicators (KPIs)
Sales performance across the cluster (Conversion, AOV, UPT).
Employee retention, internal development, and promotions; Client engagement and satisfaction (NPS, events, activations).
Operational consistency across visual, service, and inventory standards.
About Leap
Leap powers modern retail for brands like HYOU - combining data, systems, and scale to help brands grow thoughtfully. We operate 100+ stores nationwide in partnership with brands including Ring Concierge, Grown Brilliance, Frankies Bikinis, MZ Wallace, Malbon Golf, and more.
Leap provides operational expertise, insight driven decision making, and infrastructure that allows brands to scale retail without compromising identity or customer experience.
Unlimited PTO (blackout periods apply)
Commission Eligible
Healthcare benefits (medical, dental, vision)
Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave)
Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement)
Employee Assistance Program
Employee discount + wardrobe allotment for participating Leap brands
However you identify, whatever your path to get here; Leap celebrates diversity and is committed to maintaining a safe, rewarding and inclusive environment where Leapers thrive individually and as a team. In order to achieve our mission, building the world's largest network of branded retail stores - powered by data, systems and scale; we need to work hard to foster a diverse community to support the brands and customers we serve. These aren't just words, this is who we are. We know that our differences are what make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.
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$100k-115k yearly 23h ago
Operations Manager - Process Automation
RIS Rx 3.6
Orange, CA jobs
Job Title: OperationsManager - Process Automation
Reports to: VP, Operational Excellence
About Our Organization
RIS Rx (pronounced “RISE”) is a healthcare technology startup in the pharmaceutical patient access and affordability space. We have quickly become an industry leader with a valuable service portfolio that addresses common patient access barriers, leading to better treatment outcomes and improved quality of life. Here at RIS Rx, we invite our teammates and partners to “Rise Up” with us to bring accessible healthcare to everyone.
Job Summary
We are growing exponentially so we need to build products that scale. This OperationsManager will pave the way for our PMs and Engineers by partnering with operators to measure performance, identify high ROI problems, prototype with low-code and GenAI solutions, and implement systems that pull the solution and operations towards the goal.
The ideal candidate is a structured problem solver with an eye for detail, a track record of rolling up their sleeves to experience the problem, and excellent communication skills.
Duties and Responsibilities
• Define KPIs and build dashboards to measure performance and support proactive decision-making.
• Identify, structure, and prioritize problems that affect our KPIs. Use frameworks and data to brainstorm options. Facilitate tradeoff conversations with leadership to align on a recommendation.
• Create project plans, generate cross-functional buy-in, and project manage a team to meet deliverables.
• Build low-code solutions and otherwise prototype products. Use these prototypes to clarify product requirements for PMs and engineers.
• Implement processes and systems to reduce chaos and pull operations towards KPIs.
• Be a thought partner to our operations, product, and engineering leaders.
Qualifications
Education/Experience
• Bachelor's degree, ideally in a quantitative field like engineering, science, or mathematics.
• 5+ years of experience in a role that requires highly structured problem solving like engineering, consulting, finance, and supply chain management.
• Experience operating, building, or otherwise getting your hands dirty to solve the problem.
Skills
• Strong analytical problem solving and structured thinking. Able to translate ambiguity into repeatable and scalable systems.
• Thorough and detail oriented.
• Action-oriented and not afraid of solving a problem you've never seen before. A self-starter and go-getter.
• Comfortable building models in Excel or writing scripts in Python. Bonus points if you've built solutions with GenAI tools.
• Excellent communication skills and an ability to tailor your message to the audience.
• Collaborative and teammate-lifting mindset.
$99k-142k yearly est. 4d ago
Head of Global CDD & KYC Ops
Adyen 4.5
Chicago, IL jobs
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
Global Head of CDD & KYC
As Global Head of CDD & KYC, you will manage a global department of 130+ professionals, overseeing the teams focused on the Onboarding & Periodic Reviews of our direct customer, indirect-customers and franchisees. The department operates within a regionalized reporting structure (EMEA, APAC, Americas), with teams located in Amsterdam, Madrid, Singapore, Bangalore, Chicago, San Francisco and Sao Paulo. This is a senior leadership role requiring a seasoned blend of commercial savvy and technical compliance expertise.
What you'll do
Global Leadership: Lead and scale a 130+ person global CDD/KYC department across all regional reporting structures (EMEA, APAC, Americas) and offices (e.g., Amsterdam, Singapore, Chicago).
Strategic Vision: Define, champion, and execute the global CDD/KYC strategy, ensuring alignment with the company's aggressive, hyper-growth commercial objectives.
Operational Oversight: Govern the efficiency and quality of all Customer Onboarding and Periodic Review operations for all critical segments: direct customers, indirect-customers, and franchisees.
Technology & Automation: Partner closely with Product and Engineering teams to drive the automation and optimization of the CDD/KYC tech stack, enhancing operational speed and data integrity.
Commercial Acumen: Champion a "Compliance-as-a-Business-Enabler" mindset, ensuring regulatory rigor while optimizing for a seamless and high-converting customer onboarding experience.
Talent Strategy: Own the global talent acquisition, development, and organizational design roadmap for the function, ensuring strong leadership depth across all key operating hubs.
Standardization & Consistency: Enforce global standardization and consistency of all CDD/KYC standards, controls, and operating procedures across all international offices.
Who You Are:
You have extensive experience (6y+) in managing global teams within payments, banking or operations;
You have ideally had previous experience with CDD or Operational Risk teams.
Proven track record of leveraging technology and operational design to scale global functions without linear headcount increases.
You are passionate and driven about building a high-performing and motivated team, and mentoring and encouraging team members to continuously develop and grow.
You have strong communication skills, excellent verbal and written English.
You must be willing to travel internationally when required.
Our Diversity, Equity and Inclusion commitments
Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
What's next?
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here . Don't be afraid to let us know if you need more flexibility.
This role is based out of our Amsterdam or Chicago office. We offer relocation for this position. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
The way we work is guided by the eight principles of the Adyen Formula. Learn more here.
To build the world's most customer-focused financial technology platform, we need as many different perspectives as possible. We're looking for people from all sorts of backgrounds to contribute.
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$56k-118k yearly est. 3d ago
Area Manager: HYOU (Fine Jewelry)
Leap Inc. 4.4
San Francisco, CA jobs
About HYOU
HYOU Fine Jewelry creates pieces that move with you - bold, personal, and unapologetically modern. We design jewelry that looks elevated, feels effortless, and celebrates individuality.
Our collections feature lab grown diamonds and high-quality gemstones, set in solid 10K gold and 14K gold vermeil layered over sterling silver. Every piece passes strict quality checks to ensure it's made to last - jewelry meant for everyday wear, not special occasions only.
By working directly with our makers, using lab grown diamonds, and keeping our model lean, HYOU delivers the same sparkle without inflated markups. The result: meaningful, modern fine jewelry that's accessible, intentional, and personal.
HYOU stores bring this philosophy to life - offering a confident, welcoming space where customers are guided through discovery, education, and self-expression.
About the Role
Leap is seeking an entrepreneurial Brand Area Manager to lead a cluster of HYOU Fine Jewelry stores. This role is for a retail leader who understands that modern fine jewelry retail is about confidence, trust, and personal connection, not pressure.
You'll oversee 2-4 stores, directly managing one location, with a strong in store presence four days per week. Your focus is ensuring each store delivers a consistent, elevated experience - one that feels effortless, informed, and aligned with HYOU's modern point of view.
This role blends hands on leadership with strategic ownership, using customer insights, product performance, and team feedback to drive growth across your region.
What You'll Do
Lead and develop store teams that deliver a confident, personalized jewelry experience
Model elevated selling through education, styling, and storytelling
Ensure consistency across stores in visual presentation, service standards, and execution
Use performance data to understand what's resonating - from product mix to client behavior
Partner with Leap and brand stakeholders through regular business recaps and planning
Support new store openings, bringing HYOU's modern, elevated aesthetic to life
Execute in-store moments, gifting initiatives, and clienteling strategies that drive repeat engagement
Represent HYOU and Leapin your market with clarity, confidence, and care
Qualifications
5+ years of retail management experience, including at least 1 year in multi-unit or big box leadership.
Proven track record in driving sales and delivering results in high-volume, customer-focused environments.
Strong people leadership skills, with experience recruiting, training, coaching, and developing talent.
Expertise in apparel or related retail categories, with the ability to elevate fitting room, selling, and clienteling experiences.
Skilled at analyzing KPIs across multiple stores to inform strategy and improve performance.
Adaptable, entrepreneurial mindset with the ability to problem-solve in a fast-paced environment.
Willingness and ability to travel regularly across {Insert Market} to support store teams.
Active floor presence required: standing/walking for extended periods, safe use of ladders, and ability to lift up to 50 lbs.
Must be 18 years or older.
Interpersonal Skills
People Leader - Communicates a clear vision, inspires teams, and drives accountability to achieve business goals.
Customer Obsessed - Creates authentic connections, anticipates needs, and delivers hospitality-driven experiences.
Collaborative - Builds strong relationships with cross-functional partners, brand executives, and internal teams.
Entrepreneurial - Maintains agility in a matrix environment, identifies root causes, and implements creative solutions.
Professional & Detail-Oriented - Consistently produces high-quality work and handles challenges with tact and empathy.
Brand Advocate - Stays current on fashion, retail, and cultural trends, bringing insights back to the team and brand partners.
Key Performance Indicators (KPIs)
Sales performance across the cluster (Conversion, AOV, UPT).
Employee retention, internal development, and promotions. Client engagement and satisfaction (NPS, events, activations).
Operational consistency across visual, service, and inventory standards.
About Leap
Leap powers modern retail for brands like HYOU - combining data, systems, and scale to help brands grow thoughtfully. We operate 100+ stores nationwide in partnership with brands including Ring Concierge, Grown Brilliance, Frankies Bikinis, MZ Wallace, Malbon Golf, and more.
Leap provides operational expertise, insight driven decision making, and infrastructure that allows brands to scale retail without compromising identity or customer experience.
Leap offers a competitive total rewards package including unlimited PTO (with blackout periods), commission eligibility, healthcare benefits, flexible time off, 401K, commuter benefits, employee discounts, and wardrobe allotments for participating brands.
Compensation
Annual Pay Range: $85k-$105k. Final offer will be based on experience, skills, and qualifications.
Benefits
Unlimited PTO (blackout periods apply)
Commission Eligible
Healthcare benefits (medical, dental, vision)
Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave)
Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement)
Employee Assistance Program
Employee discount + wardrobe allotment for participating Leap brands
Diversity & Inclusion
Leap celebrates diversity and is committed to maintaining a safe, rewarding and inclusive environment where Leapers thrive individually and as a team. In order to achieve our mission, building the world's largest network of branded retail stores - powered by data, systems and scale; we need to work hard to foster a diverse community to support the brands and customers we serve. These aren't just words, this is who we are. We know that our differences are what make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.
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$85k-105k yearly 2d ago
Operations Manager
RCM Technologies, Inc. 4.2
Norwood, MA jobs
Permanent Placement
Title: OperationsManager
Compensation: Up to $170K, commensurate with experience - plus benefits, plus 20% bonus
:
Our client operates within the highly regulated and innovative medical device supply chain, focusing on the creation of high-performance, treated metal components. Their core offering involves applying specialized coatings to materials used in the internal architecture of complex instruments (e.g., control wires, structural tubing, and shaping implements). They are committed to delivering the highest quality lubricious and functional surface solutions to facilitate the development of innovative, life-altering products. Don't miss out on this chance to join a remarkably stable and successful organization that is poised for continued growth.
Position Description:
Our client is seeking an OperationsManager to join our dynamic team, who has excellent people management skills and strong experience in running manufacturing operations. This is a full-time, onsite leadership role, and this person will manage all manufacturing value streams in their two manufacturing facilities.
Responsibilities:
Lead and motivate manufacturing team, foster a culture of accountability, collaboration, and continuous improvement. Collaborates with planning, production supervisors, and engineering on day-to-day production.
Works with manufacturing teams and engineering to implement and maintain process controls and quality control standards to ensure products meet or exceed customer requirements. Drives change and strategies to scale manufacturing operations to meet future growth.
Completes resource planning and proactively identifies resource gaps.
Coaches, mentors, and develops staff and production associates, including onboard new hires. Ensures cross-training and development plans are completed for entire organization.
Establishes Lean manufacturing strategy, leads daily standup meetings, and Gemba walks. Identifies process improvements and develops strategies to drive efficiency and cost savings.
Collaborates with senior leadership and HR on new hire needs and team training requirements. Fosters effective communication and teamwork to achieve business objectives.
Organizes team to perform all manufacturing activities to be compliant with Quality and EHS requirements, policies, and procedures.
Establishes and maintains departmental goals and metrics. Manages departmental expenses and cost reduction opportunities.
Qualifications:
Minimum 5 years of people management experience, preferably in the medical device industry.
Proficient knowledge and application of GMPs & ISO 13485 system requirements, and knowledge of equipment qualifications tools (i.e., IQ, OQ, & PQ).
Must be customer focused, have a strong quality mindset, and make effective risk-based decisions. Able to successfully manage complex situations, provide clarity and focus to teams, and has experience in driving continuous improvement projects and strategies.
Possess practical knowledge of Lean Principles and Six Sigma Methodology. Lean and Six Sigma certification are a plus.
Able to actively listen, flex communication style, and respond with empathy.
Must be able to work in a fast-paced cross-functional team environment, with minimal supervision, and effectively communicate and present to all levels of an organization.
Possess excellent people skills and emotional intelligence along with strong analytical, strategic planning, critical thinking, change management, facilitation, influencing, attention to detail, project management and problem-solving skills.
Demonstrates good financial and business acumen, able to manage financial expenses and budgets .
Education & Certifications:
BS Engineering or BA Business degree required, an advanced degree such as MS Engineering and/or MBA is a plus.
Benefits:
401K: Eligible after 3 months, automatically enrolled at 6%, match 3%, and Profit Sharing
Tufts Medical / Delta Dental / EyeMed Vision - all eligible after 30 days
Equal Opportunity Employer:
RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Pay Transparency:
RCM believes in transparency and fairness in compensation. We are committed to providing our employees with competitive salaries that reflect their skills, experience, and contributions to our organization. As part of our commitment to pay transparency, we want to provide you with as much information as possible about our compensation practices.
About RCM:
RCM Technologies, Inc. (Nasdaq: RCMT) is a business and technology solutions provider with world-class talent in key market segments. We help design, build, and enable the Industries of Tomorrow, Today. Operating at the intersection of resources, critical infrastructure, and modernization of industries, RCM is a provider of services in Life Sciences, Data & Solutions (IT), Healthcare, Engineering, Aerospace & Defense, and Process & Industrial.
Disclaimer:
This job posting is intended to describe the general nature and the level of the work to be performed. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
$170k yearly 2d ago
District Manager - Wireless Retail Ops Lead & Coach
DSI Systems Inc. 4.0
Boston, MA jobs
A growing technology solutions provider is seeking a District Manager to oversee Retail Support Specialists across Boston, MA. In this leadership role, you will drive operational excellence and enhance customer experiences within AT&T retail locations. Ideal candidates should have over 3 years of experience in a leadership position, particularly in retail or customer service, and strong communication skills. The position offers a competitive salary of $100,000 and extensive benefits including health insurance and a 401k plan.
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$100k yearly 23h ago
Overseas Restaurant Operations Manager
Comrise 4.3
New York, NY jobs
Salary: $100,000 annually
We are seeking an experienced Overseas Restaurant OperationsManager to lead and optimize regional operations across overseas markets. This role is responsible for driving operational excellence, profitability, compliance, and partner relationships while aligning regional performance with the company's strategic goals.
Key Responsibilities
Develop and execute overseas regional operating strategies and annual plans aligned with company objectives, ensuring achievement of performance and growth targets.
Translate regional operational goals into actionable plans, setting clear objectives for each assigned market, and providing guidance, oversight, and performance management to regional teams.
Drive revenue growth and profitability across overseas restaurant locations through effective cost control, sales optimization, and operational efficiency.
Oversee and continuously improve standards related to food safety, operational processes, labor management, and regulatory compliance across all assigned regions.
Build and maintain strong working relationships with regional partners, ensuring consistent communication and reinforcement of company culture, values, and brand standards.
Ensure compliance with overseas trade regulations and local laws, while leading, managing, and advancing cross-regional projects and initiatives.
$100k yearly 23h ago
Director of Operations
IDR, Inc. 4.3
Columbus, GA jobs
IDR is seeking a Director of Operations to join a reputable legal services organization in Columbus, GA. This role offers the opportunity to lead and streamline daily operations, oversee a dedicated team, and implement innovative technology solutions within a dynamic firm environment.
Position Overview for the Director of Operations:
Manage and oversee administrative tasks, including scheduling appointments, coordinating meetings, and maintaining office supplies
Work closely with the management team to lead the organization towards reaching goals
Manage the office calendar and schedule client meetings and court appearances
Coordinate and track case files and key performance indicators throughout the firm
Oversee daily operations across intake, case management, litigation support, and billing processes
Requirements for the Director of Operations:
Bachelor's degree in Business Administration, Management, or related field
5+ years of progressive operations leadership experience
Ability to work five days a week in Columbus, GA office
Proven success managing teams across multiple functions
Proficiency with standard technology platforms or CRM systems
What's in it for you?
Performance-based bonuses
Comprehensive health, dental, vision insurance
401(k) with company match
Generous PTO and professional development support
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success.
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row
$97k-159k yearly est. 3d ago
District Manager
DSI Systems Inc. 4.0
Boston, MA jobs
About DSI
At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for a passionate and driven District Manager to join our growing team! Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.
Job Overview
The District Manager (DM) will oversee a team of Retail Support Specialist (RSS) who support AT&T customers within national retail locations. In this leadership role, you are responsible for driving operational excellence, elevating customer experience, and ensuring your team delivers expert guidance on account inquiries, device troubleshooting, billing issues, order support, and escalated service concerns.
You will lead, develop, and coach RSS to provide accurate information, resolve customer issues efficiently, and build strong working relationships with retail staff and third-party labor partners. The District Manager ensures consistent execution of AT&T standards across all stores, maintains alignment with store leadership, and upholds a culture of professionalism, partnership, and best in class customer experience.
Responsibilities Team Leadership & Development
Lead, mentor, and support RSS across multiple national retail locations.
Conduct regular field visits, side‑by‑side coaching, performance evaluations, and ongoing training.
Build a high‑performing team culture grounded in empathy, professionalism, and solution‑oriented customer support.
Ensure team members meet or exceed KPIs, including customer satisfaction, quality, compliance, and efficiency metrics.
Identify skill gaps and develop individualized coaching plans to drive employee growth and performance.
Customer Experience Excellence
Ensure RSS deliver professional, friendly, and accurate support to AT&T customers.
Oversee resolution of escalated customer issues involving billing, account changes, device troubleshooting, and service concerns.
Champion best practices in de‑escalation, customer engagement, and technical support.
Monitor customer experience trends and deploy corrective coaching or process improvements as needed.
Retail Partner Engagement
Act as the senior AT&T specialist for store leadership across your district.
Strengthen partner relationships by maintaining clear communication, visiting stores consistently, and ensuring alignment on customer experience standards.
Guide RSS on building strong relationships with retail staff and third‑party labor.
Address partner escalations quickly and professionally to preserve trust and operational flow.
Operational Excellence
Oversee adherence to AT&T policies, compliance requirements, and privacy standards across all assigned locations.
Review and validate RSS documentation, system usage, and accuracy of customer account handling.
Ensure smooth operational execution-including scheduling, coverage, and workflow efficiency.
Analyze performance reports to identify trends, opportunities, and areas for operational improvement.
Cross‑Functional Collaboration
Collaborate with internal teams including customer care, billing, fraud, technical support, workforce management, and escalation teams.
Provide feedback to corporate partners on recurring issues, system limitations, or customer pain points.
Communicate policy updates, process changes, and performance expectations to your district in a timely and clear manner.
Required Skills & Qualifications
3+ years of experience leading teams in retail, customer service, or wireless communications.
Exceptional coaching, communication, and team‑development skills.
Strong ability to manage escalated situations with professionalism and composure.
Proficiency in navigating multiple systems and analyzing performance data.
Highly organized, detail‑oriented, and capable of managingoperations across several locations.
Ability to travel between stores throughout the district as required.
Ability to work flexible hours including evenings, weekends, and holidays.
Preferred Qualifications
Previous district or multi‑site leadership experience.
Background in wireless communications, retail customer service, or technical support.
Experience partnering with third‑party labor or working within a national retail environment.
Benefits
Competitive Salary of $100,000 annually
Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period!
401k Plan with employer matching
Paid vacation, personal/sick days, and bereavement time
Employee Profit Sharing Program
50% AT&T wireless discount
Paid training
Advancement opportunities, we prefer to promote from within!
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$100k yearly 23h ago
Branch Manager
Titus Talent Strategies 3.6
Cedar Rapids, IA jobs
Performance Profile: Branch Manager
We are partnering with a well-established electrical contracting organization in Cedar Rapids, IA that is seeking an experienced Branch Manager to lead one of its operating locations. This is a senior, onsite leadership role responsible for driving operational excellence, financial performance, team development, and market growth in alignment with the company's strategic plan and core values.
This role offers the opportunity to lead a multi-functional team, including project management, estimating, business development, field leadership, and administrative support, while owning the overall success of the branch. The Branch Manager plays a critical role in translating company strategy into execution, ensuring safety, profitability, and long-term sustainability.
In this position, you'll balance strategic leadership with hands-on operational oversight, serving as both a people leader and business operator in a fast-paced construction environment.
About the Position
As Branch Manager, you will have full responsibility for branch performance, including operations, financial results, customer relationships, safety, and talent development. Reporting to the Chief Operations Officer, you will assess market opportunities, develop and execute a Branch Business Plan, and lead your team toward shared goals under a “One Company, One Goal” philosophy.
You will partner closely with executive leadership and functional leaders to align branch objectives with company-wide initiatives while maintaining accountability for local execution. This role requires a decisive, people-focused leader who can drive results while fostering a strong, values-based culture.
What You'll Do
Strategic Planning & Execution
Promote company philosophy, core values, and alignment across the branch.
Assess branch strengths, market conditions, and growth opportunities.
Develop, maintain, and execute the Branch Business Plan in collaboration with executive leadership.
Communicate vision, mission, and strategy through regular branch meetings and leadership engagement.
Establish cascading goals and performance targets aligned with company objectives.
Partner with department leaders to set and adjust goals related to sales, production, profitability, safety, quality, and staff development.
Team Leadership & Development
Recruit, lead, and develop teams across business development, estimating, project management, field leadership, and administration.
Inspire high performance, accountability, and readiness at all levels of the organization.
Ensure consistent adherence to processes and clearly communicate improvements or changes.
Provide ongoing feedback, performance assessments, and corrective actions aligned with company values.
Champion workforce development initiatives, including apprenticeship and merit shop philosophies.
Safety Leadership
Serve as a visible safety leader, ensuring compliance with all safety, health, and environmental regulations.
Promote proactive safety practices including job hazard analyses, toolbox talks, safety plans, inspections, and incident reviews.
Ensure corrective actions are implemented following incidents or near misses.
OperationsManagement
Maximize returns and minimize risk through disciplined operational execution.
Oversee projects from preconstruction through closeout, ensuring formal communication and documentation for scope or contract changes.
Manage branch facilities, equipment, vehicle fleets, warehouse operations, and prefabrication activities as applicable.
Develop and maintain strong relationships with key vendors and suppliers.
Customer Relationships & Business Development
Maintain a healthy, balanced backlog that meets margin, win-rate, and growth targets.
Build and sustain strong relationships with contractors, architects, developers, and owners.
Lead business development, sales, and estimating efforts in alignment with market plans.
Identify emerging opportunities and adapt strategies in response to changing market conditions.
Financial Management
Partner with finance leadership to develop and manage branch budgets.
Drive improvements in profitability, net worth, and cash flow.
Align team efforts to gross profit and productivity targets.
Support effective management of WIP, AR aging, and related financial processes.
Mitigate risk through contract reviews, pricing discipline, and legal awareness.
Additional Leadership Responsibilities
Approve estimates, bids, pricing, contracts, and change orders within authorized limits.
Provide technical guidance and operational decision support.
Recommend capital investments aligned with strategic goals.
Monitor competitive activity, market trends, and regulatory or legislative changes.
Enforce company and branch policies consistently.
Oversee all aspects of personnel management, including hiring, discipline, promotions, evaluations, cross-training, and workforce planning.
Coordinate branch marketing and advertising efforts with the marketing team.
Resolve customer concerns and warranty issues to ensure high satisfaction.
Model company values and maintain reliable attendance and leadership presence.
Employee Value Proposition
Full P&L Ownership
Lead an entire branch with direct accountability for operations, profitability, and growth.
Senior Leadership Impact
Serve as a key leader within the organization, translating strategy into measurable results.
Team & Culture Leadership
Build, mentor, and develop high-performing teams in a values-driven environment.
Growth & Stability
Join a financially sound organization with a long-term strategic vision and commitment to operational excellence.
Autonomy with Support
Operate with meaningful decision-making authority while partnering closely with executive leadership.
Education & Experience
Required:
Bachelor's degree in Construction Management, Engineering, or a related field (or equivalent experience).
10+ years of construction industry experience with demonstrated leadership responsibility.
Proven experience overseeing large, multi-disciplinary teams.
Strong knowledge of construction contracts, project delivery, and operational best practices.
OSHA 10 certification required (OSHA 30 preferred).
Valid driver's license and ability to travel locally as required.
Preferred:
Electrical contracting industry experience.
Experience managing branch-level P&L responsibility.
Skills & Abilities
Results-driven with strong initiative and competitive mindset.
Strategic and critical thinker with sound judgment.
Motivational leader who drives accountability and engagement.
Adaptable, resilient, and comfortable operating in dynamic environments.
Strong communication skills across all levels of the organization.
Effective delegator with disciplined follow-through.
Proficient with Microsoft Office, ERP systems, and construction management software.
Working Environment
This role is primarily office-based with periodic exposure to job sites, requiring appropriate PPE. The Branch Manager must be able to communicate effectively, perform routine physical tasks, and lift up to 40 pounds as needed.
Next Steps
If you are an experienced construction leader who thrives in ownership-driven roles and is motivated by building strong teams, driving profitability, and leading branch-level success, we encourage you to apply. This is an opportunity to make a meaningful impact while leading a critical business unit within a growing organization.
We are an Equal Opportunity Employer and consider all qualified applicants without regard to legally protected characteristics.
$35k-47k yearly est. 1d ago
Multi-Store Area Manager, Modern Fine Jewelry
Leap Inc. 4.4
San Francisco, CA jobs
A retail management company is looking for an entrepreneurial Brand Area Manager to lead multiple HYOU Fine Jewelry stores in San Francisco. This role involves hands-on leadership and strategic management to deliver a consistent and elevated customer experience. Ideal candidates will have a strong retail background with 5+ years of management experience, focusing on people leadership and performance-driven sales strategies. The position offers a competitive salary and benefits including unlimited PTO, healthcare, and employee discounts.
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