Supervisor jobs at The Moses H Cone Memorial Hospital

The Patient Access Lead coordinates and supervises the daily work flow and scheduling of all patient access staff and is responsible for providing feedback on daily processes and staffing issues to the Patient Access Supervisor. Working under general supervision, this role provides staffing oversight, key performance reporting and analysis, QA process and other duties as assigned. The schedule for this position is 11:00pm-7:30am Monday-Friday and every fourth weekend. * Oversees the daily activities of the patient access area (Admission or ED) to ensure department standards are met which includes staffing levels for daily assignments and is accountable and participates in the registration workflow. * Assists Supervisor on boarding new employees and educating staff of any changes pertinent to their roles. * Collects deposits and copays and maintains the performance indicators as outlined in goals; completes daily required reporting. * Assists in resolving patient concerns and demonstrates knowledge of occurrence reporting system and utilizes system to report potential safety issues. * Assists Supervisor to ensure all personnel department policies and procedures are followed. * Acts in capacity of supervisor in their absence and informs supervisor of all issues upon their return. * Delivers excellent customer service utilizing Relationship Based Care to advocate for safety, patient preferences, and optimal communication through partnering with patients/families and colleagues, including all internal and external customers. * Performs other duties as assigned. EDUCATION:Required: Associate's Degree in healthcare administration, medical office administration, or related field required. 4 years of related experience accepted in lieu of degree. EXPERIENCE:Required: 3 years patient access, registration, or a similar healthcare administrative role. LICENSURE/CERTIFICATION/REGISTRY/LISTING:Preferred: Certification in healthcare administration or medical office management (e.g., Certified Healthcare Access Associate ? CHAA) Equal Opportunity Employer At Cone Health, we strive to create a welcoming atmosphere that celebrates a diverse and unique workforce. We believe in offering equal opportunities for employment to all applicants and employees, regardless of their race, religion, age, sex, sexual orientation, gender identity, veteran's status, ethnicity, national origin, disability, color, or any other characteristic protected by law. Our hiring and employment choices are based on each individual's qualifications, skills and performance. We believe that by embracing the diversity of our team, we can better serve our patients, communities and each other.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. The HCS Outpatient Access Center Supervisor manages the day-to-day operations of the Outpatient Access Center. This position provides supervision and direction to a team of outpatient access specialists who are skilled in customer service and critical thinking in a fast-paced environment. Responsibilities include candidate selection, staff counseling and coaching, and distributing workload. Employees in this class are considered experts within the area of assignment (professional relations, scheduling, referrals) and provide assistance to both subordinates and other staff. Additionally, the Outpatient Access Center Operations Supervisor is responsible for ensuring processes are conducted efficiently and in a high-quality manner to meet a high-level patient experience, departmental and organizational goals, and the health care needs of all the patients we serve. They ensure call center operations adhere to departmental and organizational protocols and patient privacy regulations. Description of Job Responsibilities: 1.Manages department HR function related to staff recruitment, hiring, orientation, and training. Conducts performance evaluations and employee discipline in accordance with UNCHCS policies and procedures. Maintains employee attendance records and approves timecards. 2.Manages staff relations including performance management, staff satisfaction, and conflict management. 3.Works with the Staff Development Specialist to ensure new or revised procedures are documented and ensures staff are aware of these procedures and are able to demonstrate competency upon completion of initial orientation and ongoing QA reviews. 4. Manage team projects and participate on intra-departmental projects. Lead or serve on recurring task force teams, project workgroups, special projects, and regular leadership meetings. Develops and implements process improvement plans. 5. Serve as internal and external representation and leadership role with stakeholders across the health care system. 6. Ensures that all patient and provider complaints are resolved in a timely manner with favorable solutions. 7. Develops policies and procedures to accomplish objectives. Communicates changes to existing policies and procedures. Responsible for continuous improvement to processes, development and documenting workflow plans. 8. Establishes priorities within the unit supervised establishes work schedules, organizes and directs the flow of work. Adjusts individual assignments to meet the needs of the unit. 9. Provides input to departmental budget process and monitors to ensure fiscal accountability. May establish work unit operational budget. 10. Operational supervision and responsibility of all processes for a wide variety of services for the UNCHCS as well as external health care facilities we maintain contracts with to meet goals related to value care patient populations, patient engagement, patient experience, provider relations/referrals, patient care, and customer service satisfaction. Resolves work problems utilizing operational, technical, and program knowledge. 11. Performs routine and ad hoc analyses, audits, reporting, and workflow studies as required to ensure operational efficiency and departmental readiness for growth. Specialty reporting required for tracking and trending, and forecasting staffing needs. Job Profile This job profile is intended to provide a representation of responsibilities required. Employees may be requested to perform job-related tasks other than those specifically presented in this profile. 12. Keeps leadership team informed of departmental operations related to HR, training, metrics, and staff performance and needs. Work with a variety of different departments related to the individual services provided including shared services such as ISD, Telecom, PQI, Privacy Office, HIM, PLC, and Revenue Cycle, and also individual clinic leadership teams from all UNCHCS entities. 13. Assists with developing specific departmental standards and objectives which directly support the achievement of UNCHCS organizational access goals. Education Requirements: High School Diploma or GED. Associates degree preferred. Licensure/Certification Requirements: N/A Professional Experience Requirements: At least two years of supervisory experience; work experience in a healthcare setting strongly preferred. Knowledge, Skills, and Abilities Requirements: * Strong verbal and written communication skills with a focus on patient centered care to meet patient and departmental needs; professionalism, active listening, rapport building, facilitating, empathy, conflict resolution, complaint management, and problem solving. * Provide open, positive mission-focused communication, direction and assistance to all internal and external customers. Express initiative, teamwork and a good attitude. Shows interest and self-motivation. * Ability to work effectively as a leader in a fast-paced, constantly changing, demanding work environment while maintaining strong critical thinking, leadership, communication, and organizational skills. * Assumes additional responsibilities while also supporting the team in their needs and identifying situations that need to be brought to supervisor and/or manager. * Skilled in Microsoft Office programs (Word, Excel, PowerPoint) Strong personal computer and technology skills Ability to access and utilize numerous databases simultaneously. * Strong organizational skills and the ability to shift priorities quickly. * Strong Leadership Skills Preferred: familiarity with medical terminology * Results oriented with the ability to meet deadlines in a fast-paced, dynamic and project-oriented environment. * Proficient in time management with superior prioritization skills. * Must be self-motivated and detail oriented with strong analytical and critical-thinking skills Effective verbal and written communication skills with the ability to professionally present information. * Team player, interested in patient centered care and patient safety. Shows willingness and the ability to share observations that may improve workflows, teamwork and customer service Other Information Job Details Legal Employer: NCHEALTH Entity: Shared Services Organization Unit: Care Access AC Faculty Physicians Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $26.59 - $38.23 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Hybrid Work Schedule: Day Job Location of Job: US:NC:Chapel Hill Exempt From Overtime: Exempt: No This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. This position provides direction and supervision to a large group (ten or more) of clerical employees, including selection, counseling, scheduling, and distributing workload. Employees in this class are considered experts within the area of assignment and provide assistance to both subordinates and other staff. Responsibilities: 1. Ensures all staff are properly trained. Provides on-the-job training and identifies broader training needs that may be addressed with formal training for the unit. 2. Establishes departmental goals and objectives. Develops policies and procedures to accomplish objectives. Communicates new and changes to existing policies and procedures. 3. Establishes priorities within the unit supervised, establishes work schedules, organizes and directs the flow of work. Adjusts individual assignments to meet the needs of the unit.. 4. Provides input to departmental budget process and monitors to ensure fiscal accountability.May establish work unit operational budget 5. Resolves work problems utilizing operational, technical, and program knowledge. Serves as primary resource for employees with regard to problems, interpretation and application of policies and procedures 6. Reviews work of subordinates and productivity reports to ensure that the quality and quantity of work performed meets internally established goals for timeliness and to determine areas for improvement. Suggests and participates in quality improvement initiatives for the work unit and the department. **Other Information** Other information: **Education Requirements:** ● High School diploma or GED **Licensure/Certification Requirements:** ● No licensure or certification required. **Professional Experience Requirements:** ● Four (4) years of clerical or administrative experience ● If Bachelor's degree, two (2) years of clerical or administrative experience required ● If Associate's degree, three (3) years of clerical or administrative experience required **Knowledge/Skills/and Abilities Requirements:** **Job Details** Legal Employer: NCHEALTH Entity: Shared Services Organization Unit: FP Front End Operations Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $21.40 - $30.76 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Chapel Hill Exempt From Overtime: Exempt: No This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Assists in developing, coordinating, facilitating, analyzing and managing those functions related to scanning and archiving of documents, the release of information, the aggregation, assessment, analysis, and all charging activities performed in the HIM (Health Information Management) department. Responsible for the presentation and collection of data. Responsible for identifying tends of charging issues and implementing an action plan to resolve the issue. Oversees oversight payroll calculation and submission and the availability of supplies. Responsibilities: 1. Responsible for the completion, analysis and deficiency assignments of discharge records. Provides oversight for the scanning and archiving process. Monitors and maintains records per the hospital retention policy. Handles retrievals on requests from off-site storage facilities. 2. Performs monitoring and auditing functions through data collection, aggregation, assessment and presentation for all areas including HIM operations and Charge Validation. 3. Serves as a resource to providers and assists hospital teammates in the retrieval of electronically stored documents. 4. Communicates and confers with members of the healthcare team to complete records and documentation needed to support audits, record reviews and studies. 5. Stays current with Medical Staff Bylaws, Rules and Regulations in order to adequately support chart completion and the hospital-wide suspension policy and process. 6. Manages the chart completion process, proactively working with physicians and other department teammates to complete records in the timeliest manner possible. 7. Manages the charge process for all charging areas reporting to HIM. 8. Stays current with all charging guidelines throughout the facility including Injection and Infusion guidelines. 9. Evaluates teammate performance for all direct reports, utilizing productivity and quality measurement tools. Sets goals and objectives for staff based in-service demands. 10. Assists as needed in training providers, provider's office staff and hospital teammates in the use of information systems to retrieve needed data and information. 11. Assures ROI turn-around times are maintained and that staff are compliant with HIPAA Privacy and Security regulations. 12. Ensures monthly statistical reports are completed within designated time frames. 13. Monitors and constantly assesses the quality of the imaging process assuring highest quality product possible. 14. Coordinates reporting of cancer cases to the NC Tumor Registry. WAYNE Other information: Education Associate's degree in Health Information Technology/ Management with accompanying AHIMA credentials or related associate's degree or a minimum of five years' experience in the Health Information Management or related Healthcare field with at least two years supervisory experience. Licensure/Certification None required if experience satisfied. Preferred AHIMA credential. Required RHIT, RHIA if experience not meet. Experience Must have at least five years' experience in the Health Information Management or related healthcare setting and at least two years supervisory experience. Knowledge, Skills and Abilities - Strong knowledge of current HIM methodologies and the management of patient health information in an electronic medical record environment. - Strong interpersonal, organizational and time management skills are essential. - Leadership skills to effectively lead, guide and motivate others. - Excellent written and verbal communication skills. - CPT 4 coding experience - Hospital charging experience and knowledge - Proficient with MS Office and Epic EMR software, with the ability to learn new software rapidly Valid NC Driver's License: No If driving a Wayne UNC Vehicle, must be 21 years old and MVR must be approved by Risk Management. MR-548 01.8710.MR-548 **Job Details** Legal Employer: Wayne Health Entity: Wayne UNC Health Care Organization Unit: Health Information Mgmt Work Type: Full Time Standard Hours Per Week: 40.00 Work Assignment Type: Hybrid Work Schedule: Day Job Location of Job: WAYNE MED Exempt From Overtime: Exempt: Yes Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: * Provides high quality, timely, professional and effective leadership, development and training to the cleaning staff. Communicates and cooperates between/among all our internal and external customers in meeting our mission of providing a clean, safe environment and outstanding customer service always. Responsibilities: 1. Work Organization a. Organizes own work activities to ensure their proper completion in a timely manner * Completes tasks dispatched through EPIC/Bed tracking system, area projects and need of correction lists as assigned by supervisor * Follows area assignments * Replenish supplies, such as linens and bathroom items, paper products and sanitizer/soap * Keep storage areas and cart well-stocked, clean, tidy and stored in a secured location when not in use * Ensure all equipment is in working condition * Assists in training new EVS aide employees * Sort soiled laundry and clean linen using the correct carts, supplies, etc. * Schedules own time effectively by assigning priorities to daily, weekly or monthly work activities * Avoids crises through systematic planning and follow-up * Follow all area assignments as close as possible * Respond to changes to meet the needs of facility and customers 2. Problem Solving * Resolve problems relating to work assignments, departmental functioning and/or departmental services in a timely and effective manner * Recognizes problems quickly and/or reviews records to identify recurrent problems * Researches questions/problems concerning the services of the department to determine possible solutions * Identifies and uses resources available to aid in resolving problems * Takes immediate action to correct any unsafe situation that is observed, such as water on the floor/debris on floor, etc. 3. Ensures a safe and clean environment * Follows all safety, infection control and Housekeeping policies and procedures * Customer interviews are performed * Dust and polish furniture and equipment * Perform housekeeping duties in work area, including cleaning work surfaces and floors * Sweep/scrub the floors using brooms, mops, and using only approved cleaning solutions * Clean rugs and carpet using vacuum cleaners and shampooers * Scrub/sweep, rinse and do detail cleaning of walls, baseboards, corners and edges, doors, etc., per schedule daily or as needed * Clean and polish stainless steel as needed * Wash windows, walls ceilings, and woodwork, waxing and polishing as necessary * Spot clean walls, door frames, and hinges daily * Operate the compactors in the correct, safe and clean manner. * Clean beds, mattress, frame, bed rails, etc. and make bed with clean linen on discharge/transfers * Clean light lens and ceiling tracks per schedule or as assigned * Receives 90% or higher on all black light quality inspections consistently. * Determines which disinfectant product to use based on signage on patient room door or notification received from nursing in other areas, etc. * Ensures that contacts with other healthcare team members are friendly, helpful and courteous always * Ensures all cleaning chemicals are correctly used and safe for the environment * Ensures all cleaning activities are done at the most safe and convenient times possible for all customers * Follows all cleaning techniques such as 7 step cleaning process. * Must also follow all Customer service initiatives daily to have best impact possible on HCAHPS and all patients we serve * Universal precautions and isolation procedures are followed * Safety precautions are followed, and all waste is disposed of properly * Ensures all patient interviews are documented; check sheets and project cards are completed, and all patient concerns are resolved * Clean assigned rooms and areas in a timely and safe manner with bed turn times under 30 minutes for normal room cleans and 60 minutes for isolation discharge room cleans * Uses approved equipment and supplies for each task * Removes trash and waste from assigned areas, using the correct container, procedures and correctly disposed * Meets Customer Needs * All duties/jobs are performed in the most efficient time, and thorough manner. * Identify needs and prioritize. * Notifies supervisor of vents needing work order * Answer rover ASAP to coordinate room cleaning, emergency projects and requests * Responds in a professional and friendly manner to all requests. * Prioritize all work to meet and exceed all customer needs. * Remains responsive to patients, visitors, staff and co-workers when in need of assistance, and information within limits of position 5. Maintains Open Communication * Collaborates and coordinates with other individuals and departments in fulfilling needs and requests. * Participate in meetings. * Answers telephone courteously and transfers calls or respond to inquiries accurately * Performs 3 patient room contacts each day to increase visibility and availability of services we provide to our patients * All assigned bed tracking jobs are handled promptly to update bed tracking system * Cooperate and communicate with all staff effectively and politely * Communication is clear and complete. * Response to requests is handled promptly in a professional and friendly manner. * Maintains confidentiality as appropriate. 6. Produces check sheets, patient interviews, and project reports. * Do accurate check sheets, reports and interviews * Maintains records as instructed, i.e. rooms check sheets, discharge logs, patient interviews, etc. * Writes concise, accurate, and organized reports, notes and correspondence * Daily reports, interviews and check sheets are completed daily Other information: * EDUCATION * High School Diploma * EXPERIENCE * Minimum of two years in a housekeeping /custodial capacity at LMH or another health/patient care facility * LICENSURE/REGISTRATION/CERTIFICATION * Certificate of completion Hospitality Training Job Details Legal Employer: Lenoir Health Entity: UNC Lenoir Health Care Organization Unit: Environmental Svcs Work Type: Full Time Standard Hours Per Week: 40.00 Work Assignment Type: Onsite Work Schedule: Mid Shift Location of Job: LENOIR MEM Exempt From Overtime: Exempt: No Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. + Provides high quality, timely, professional and effective leadership, development and training to the cleaning staff. Communicates and cooperates between/among all our internal and external customers in meeting our mission of providing a clean, safe environment and outstanding customer service always. Responsibilities: 1. **Work Organization** a. Organizes own work activities to ensure their proper completion in a timely manner 1. 1. Completes tasks dispatched through EPIC/Bed tracking system, area projects and need of correction lists as assigned by supervisor 2. Follows area assignments 3. Replenish supplies, such as linens and bathroom items, paper products and sanitizer/soap 4. Keep storage areas and cart well-stocked, clean, tidy and stored in a secured location when not in use 5. Ensure all equipment is in working condition 6. Assists in training new EVS aide employees 7. Sort soiled laundry and clean linen using the correct carts, supplies, etc. 1. 1. Schedules own time effectively by assigning priorities to daily, weekly or monthly work activities 2. Avoids crises through systematic planning and follow-up 3. Follow all area assignments as close as possible 4. Respond to changes to meet the needs of facility and customers 2. **Problem Solving** 1. 1. Resolve problems relating to work assignments, departmental functioning and/or departmental services in a timely and effective manner 2. Recognizes problems quickly and/or reviews records to identify recurrent problems 3. Researches questions/problems concerning the services of the department to determine possible solutions 4. Identifies and uses resources available to aid in resolving problems 5. Takes immediate action to correct any unsafe situation that is observed, such as water on the floor/debris on floor, etc. 3. **Ensures a safe and clean environment** 1. 1. Follows all safety, infection control and Housekeeping policies and procedures 2. Customer interviews are performed 3. Dust and polish furniture and equipment 4. Perform housekeeping duties in work area, including cleaning work surfaces and floors 5. Sweep/scrub the floors using brooms, mops, and using only approved cleaning solutions 6. Clean rugs and carpet using vacuum cleaners and shampooers 7. Scrub/sweep, rinse and do detail cleaning of walls, baseboards, corners and edges, doors, etc., per schedule daily or as needed 8. Clean and polish stainless steel as needed 9. Wash windows, walls ceilings, and woodwork, waxing and polishing as necessary 10. Spot clean walls, door frames, and hinges daily 11. Operate the compactors in the correct, safe and clean manner. 12. Clean beds, mattress, frame, bed rails, etc. and make bed with clean linen on discharge/transfers 13. Clean light lens and ceiling tracks per schedule or as assigned 14. Receives 90% or higher on all black light quality inspections consistently. 15. Determines which disinfectant product to use based on signage on patient room door or notification received from nursing in other areas, etc. 16. Ensures that contacts with other healthcare team members are friendly, helpful and courteous always 17. Ensures all cleaning chemicals are correctly used and safe for the environment 18. Ensures all cleaning activities are done at the most safe and convenient times possible for all customers 19. Follows all cleaning techniques such as 7 step cleaning process. 20. Must also follow all Customer service initiatives daily to have best impact possible on HCAHPS and all patients we serve 21. Universal precautions and isolation procedures are followed 22. Safety precautions are followed, and all waste is disposed of properly 23. Ensures all patient interviews are documented; check sheets and project cards are completed, and all patient concerns are resolved 24. Clean assigned rooms and areas in a timely and safe manner with bed turn times under 30 minutes for normal room cleans and 60 minutes for isolation discharge room cleans 25. Uses approved equipment and supplies for each task 26. Removes trash and waste from assigned areas, using the correct container, procedures and correctly disposed 2. **Meets Customer Needs** 1. 1. All duties/jobs are performed in the most efficient time, and thorough manner. 2. Identify needs and prioritize. 3. Notifies supervisor of vents needing work order 4. Answer rover ASAP to coordinate room cleaning, emergency projects and requests 5. Responds in a professional and friendly manner to all requests. 6. Prioritize all work to meet and exceed all customer needs. 7. Remains responsive to patients, visitors, staff and co-workers when in need of assistance, and information within limits of position 5. **Maintains Open Communication** 1. 1. Collaborates and coordinates with other individuals and departments in fulfilling needs and requests. 2. Participate in meetings. 3. Answers telephone courteously and transfers calls or respond to inquiries accurately 4. Performs 3 patient room contacts each day to increase visibility and availability of services we provide to our patients 5. All assigned bed tracking jobs are handled promptly to update bed tracking system 6. Cooperate and communicate with all staff effectively and politely 7. Communication is clear and complete. 8. Response to requests is handled promptly in a professional and friendly manner. 9. Maintains confidentiality as appropriate. 6. **Produces check sheets, patient interviews, and project reports.** 1. 1. Do accurate check sheets, reports and interviews 2. Maintains records as instructed, i.e. rooms check sheets, discharge logs, patient interviews, etc. 3. Writes concise, accurate, and organized reports, notes and correspondence 4. Daily reports, interviews and check sheets are completed daily Other information: + **EDUCATION** + High School Diploma + **EXPERIENCE** + Minimum of two years in a housekeeping /custodial capacity at LMH or another health/patient care facility + **LICENSURE/REGISTRATION/CERTIFICATION** + Certificate of completion Hospitality Training **Job Details** Legal Employer: Lenoir Health Entity: UNC Lenoir Health Care Organization Unit: Environmental Svcs Work Type: Full Time Standard Hours Per Week: 40.00 Work Assignment Type: Onsite Work Schedule: Mid Shift Location of Job: LENOIR MEM Exempt From Overtime: Exempt: No Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. This position qualifies for our Incentive Program, which includes $10,000 in commitment incentives paid over two years. For more information: ******************************************************* UNC Hospitals Department of Audiology is seeking a highly motivated and experienced audiologist to serve as Audiology Supervisor of Adult Audiology Services. This leadership role blends 50% clinical care with 50% administrative/supervisory responsibilities, ensuring the delivery of high-quality, safe, and efficient patient care across multiple sites in the Triangle area. UNC Hospitals Audiology provides a comprehensive range of inpatient and outpatient services across seven sites in the Triangle and is committed to excellence in patient care, program innovation, and training future leaders in audiology. Key Responsibilities: Clinical Care Provide direct patient care (diagnostics, hearing aids, implantable devices, tinnitus, vestibular as applicable) Triage referrals and urgent requests; coordinate care across adult services Provide back-up coverage across adult clinics and address escalated patient concerns Supervisory & Operational · Directly supervise 12-13 full- and part-time adult audiologists, including check-ins, annual performance reviews, and professional development · Manage clinical scheduling decisions, workflow adjustments, and staff coverage · Lead monthly staff meetings, plan in-services, track attendance, and develop annual staff competency requirements · Conduct chart reviews/audits; update protocols and documentation · Recruit, schedule, and supervise AuD students/externs; sign off on ASHA hours (candidates with CCC-A preferred) · Support program growth and quality projects in the areas of adult audiology diagnostics, hearing aids, tinnitus, and/or vestibular services · Collaborate with ENT/Audiology leadership and participate in system-wide initiatives and meetings · Active participation in Audiology Leadership, Rehab Management, Adult Audiology Staff, CI, and Rehab Service Line meetings The Ideal Candidate · Has strong expertise in diagnostics, hearing aids, implantable devices, and tinnitus (vestibular experience preferred) · Demonstrates proven leadership and mentorship skills · Thrives in an academic medical center, collaborating closely with otolaryngologists and multidisciplinary teams · Has experience supervising the clinical education of audiology trainees and externs · Shows initiative in program development, protocol improvement, and quality initiatives Other Information Other information: Education Requirements: ● Doctorate degree in Audiology Licensure/Certification Requirements: ● Licensed as an Audiologist by the North Carolina Board of Examiners for Speech-Language Pathologists and Audiologists. Professional Experience Requirements: ● Five (5) years of clinical experience Knowledge/Skills/and Abilities Requirements: ● Understands and applies principles, procedures, requirements, regulations, and policies related to specialized expertise. Job Details Legal Employer: STATE Entity: UNC Medical Center Organization Unit: Audiology-Carolina Crossing Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $38.17 - $54.88 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Chapel Hill Exempt From Overtime: Exempt: Yes This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. **This position qualifies for our Incentive Program, which includes $10,000 in commitment incentives paid over two years.** **For more information:** *********************************************************** **UNC Hospitals Department of Audiology is seeking a highly motivated and experienced audiologist to serve as** **Audiology** **Supervisor** **of Adult Audiology Services. This leadership role blends 50% clinical care with 50% administrative/supervisory responsibilities, ensuring the delivery of high-quality, safe, and efficient patient care across multiple sites in the Triangle area.** **UNC Hospitals Audiology provides a comprehensive range of inpatient and outpatient services across seven sites in the Triangle and is committed to excellence in patient care, program innovation, and training future leaders in audiology.** **Key Responsibilities:** **Clinical Care** + **Provide direct patient care (diagnostics, hearing aids, implantable devices, tinnitus, vestibular as applicable)** + **Triage referrals and urgent requests; coordinate care across adult services** + **Provide back-up coverage across adult clinics and address escalated patient concerns** **Supervisory & Operational** **· Directly supervise 12-13 full- and part-time adult audiologists, including check-ins, annual performance reviews, and professional development** **· Manage clinical scheduling decisions, workflow adjustments, and staff coverage** **· Lead monthly staff meetings, plan in-services, track attendance, and develop annual staff competency requirements** **· Conduct chart reviews/audits; update protocols and documentation** **· Recruit, schedule, and supervise AuD students/externs; sign off on ASHA hours (candidates with CCC-A preferred)** **· Support program growth and quality projects in the areas of adult audiology diagnostics, hearing aids, tinnitus, and/or vestibular services** **· Collaborate with ENT/Audiology leadership and participate in system-wide initiatives and meetings** **· Active participation in Audiology Leadership, Rehab Management, Adult Audiology Staff, CI, and Rehab Service Line meetings** **The Ideal Candidate** **· Has strong expertise in diagnostics, hearing aids, implantable devices, and tinnitus (vestibular experience preferred)** **· Demonstrates proven leadership and mentorship skills** **· Thrives in an academic medical center, collaborating closely with otolaryngologists and multidisciplinary teams** **· Has experience supervising the clinical education of audiology trainees and externs** **· Shows initiative in program development, protocol improvement, and quality initiatives** **Other Information** Other information: **Education Requirements:** ● Doctorate degree in Audiology **Licensure/Certification Requirements:** ● Licensed as an Audiologist by the North Carolina Board of Examiners for Speech-Language Pathologists and Audiologists. **Professional Experience Requirements:** ● Five (5) years of clinical experience **Knowledge/Skills/and Abilities Requirements:** ● Understands and applies principles, procedures, requirements, regulations, and policies related to specialized expertise. **Job Details** Legal Employer: STATE Entity: UNC Medical Center Organization Unit: Audiology-Carolina Crossing Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $38.17 - $54.88 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Chapel Hill Exempt From Overtime: Exempt: Yes This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. The Supervisor of Patient Dietary Services coordinates and develops a segment of kitchen service activities including the delivery of food to the patient floors in collaboration with departmental leadership. This role also helps to develop foodservice operations quality in response to quality and satisfaction feedback. Responsibilities: - Trains/orients, directs and supervises kitchen service associates. Participates in hiring and performance management processes. Participates in supervisory and other meetings and holds team meetings as necessary. - Coordinates the setup and delivery of food to the patients as well as other nutrition products and services. - Ensures dietetic information for use by kitchen personnel in preparation of food is correct. Tallies portions and kinds of foods for each type of diet (regular or modified). Processes new diets and changes as required. - Coordinates loading, delivery, and pickup of food carts on schedule. Assists as needed to expedite the flow of work in kitchen and food service. Prepares individual menus for meal trays. - Oversees purchasing and utilization of all nutrition products and supplies. Makes recommendations as to the purchase of capital equipment, as well as taking measures to control food cost waste and good asset management. - Trains and develops a team providing direct patient interaction. Sets day-to-day production. - Creates action plans for the improving patient satisfaction. Tracks plan outcomes and returns feedback into long-term initiatives and goal-planning. Assists in the development of plans, methods and procedures for improving the overall operations of the department, including quality improvement processes. - Collaborates with operations and clinical leadership to solicit, gather, and summarize feedback to be addressed and/or implemented in quality improvement initiatives. Other information: Required - High school diploma or equivalent - Two (2) years food service experience - One (1) year supervisory experience **Job Details** Legal Employer: Pardee - HCHC Entity: Pardee UNC Health Care Organization Unit: Dietary Services Work Type: Full Time Standard Hours Per Week: 40.00 Work Assignment Type: Onsite Work Schedule: Variable Location of Job: PARDEEHOSP Exempt From Overtime: Exempt: No Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

* This position qualifies for our UNC Rex Incentive Program, which includes up to $20,000 commitment incentive or up to $25,000 tuition loan forgiveness. In addition, this position is also eligible for up to $10,000 in relocation assistance (based on location) and our employee referral program. Learn more about our UNC Rex Incentive Program here: ************************************************************** Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. About the Department The UNC Rex Holly Springs Emergency Department is a 24-bed unit providing high-quality, patient-centered care in a growing community. Our department includes a dedicated Results Waiting Area to safely monitor lower-acuity and overflow patients, two large resuscitation rooms (including one tailored for pediatric emergencies), and five triage/exam rooms for rapid assessment and care. Our multidisciplinary team delivers emergency care for both adults and children, managing a broad spectrum of needs including life-threatening conditions, acute injuries and illnesses, and behavioral health crises. Role Overview: Clinical Nurse Team Leader (TL RN) As a Team Leader RN in the Emergency Department, you'll balance advanced clinical care with leadership responsibilities-supporting staff development, optimizing patient outcomes, and ensuring operational excellence. This position is ideal for a skilled ED nurse ready to expand into leadership while maintaining direct patient care responsibilities. Time Allocation: Approximately 70% Clinical / 30% Administrative Key Responsibilities Clinical (70%) * Provide expert, high-quality nursing care in a high-acuity emergency setting * Serve as Charge Nurse during shifts, overseeing patient flow, assignments, and clinical prioritization * Precept and mentor new team members, ensuring a smooth onboarding experience * Support critical decision-making at the bedside and promote clinical best practices * Collaborate with physicians, EMS, behavioral health, and interdisciplinary teams to deliver safe, timely care Administrative (30%) * Participate in unit-based and hospital-wide quality improvement and shared governance initiatives * Assist with staff education, competency training, and continuing education efforts * Conduct staff check-ins and provide coaching, feedback, and support * Perform patient experience rounding to enhance care and satisfaction * Partner with leadership on staffing, team engagement, and retention strategies Who We're Looking For We're seeking a motivated emergency nurse who thrives in fast-paced environments, values collaboration, and is committed to delivering exceptional patient care. Leadership potential, strong clinical judgment, and excellent communication skills are essential. Preferred Qualifications: * 2-5 years of emergency nursing experience (adult or pediatric) * Prior leadership or charge nurse experience strongly preferred * Strong clinical and critical thinking skills in high-acuity settings Why Join UNC Rex Holly Springs Emergency Department? * Part of the UNC Health system - known for clinical excellence and supportive work culture * Opportunities for professional development, leadership growth, and continuing education * Work in a community-focused, high-impact ED with a tight-knit team * Access to state-of-the-art equipment, evidence-based practices, and cross-disciplinary collaboration * Be part of a department that values compassion, integrity, teamwork, and education Ready to Lead in Emergency Care? Apply today to join a team that's making a difference-one patient, one family, and one moment at a time. Summary: Serves as nursing Team Leader. Provides education, training, and oversight to assigned nursing staff. Responsibilities: 1. EDUCATION AND PROFESSIONAL DEVELOPMENT - Coordinates, designs and implements educational programs to meet identified learning needs of staff, patients and families. Promotes and ensures staff participation in continuing education, orientation, competency, in-service and staff development offerings. Participates in development and implementation of competency initiatives. Serves as an area of specialty consultant in the design of educational programs. Participates in development of and provides clinical expertise for patient education materials. Promotes professional growth of self and staff. Promotes a conducive environment for learning and provides educational experiences for students. 2. EVALUATION - Evaluates patient progress and revises plan accordingly. Maintains accountability for carrying out components of the plan. Works with manager to ensure care on unit is accordance with policies and procedures. 3. IMPLEMENTATION - Promotes an environment that values diversity, open communication, teamwork and exceptional service. Ensures that appropriate care and services are available to patients, clients and families for assigned shift. Facilitates interdisciplinary collaboration in patient/client care planning to achieve desired patient outcomes. Coordinates care with interdisciplinary team members. Demonstrates and role models clinical expertise in specified patient population and shares expertise with other staff. Promotes and ensures the use of the nursing process to provide quality patient care. Assesses and anticipates patient and family learning needs and organizes resources to ensure that they are met. Performs bedside point of care testing as required for patient care plan. 4. LEADERSHIP - Creates and promotes an environment conducive to recruiting and retaining staff. Provides feedback to Manager/Supervisor and Director to assist in hiring, promoting, transferring and terminating staff. Assists Nurse Manager by providing assigned staff with performance feedback and opportunity to set professional goals. Models and promotes behaviors that effectively give continual feedback to staff and colleagues. Integrates best practice standards regarding retention of staff in all aspects of practice. 5. ASSESSMENT - Synthesizes data from complex situations to determine priorities for care. Includes appropriate physical, psychosocial and educational needs. Synthesizes assessment data into meaningful whole prior to communication with others. Assesses and anticipates discharge needs of individual patients and families. Develops relationships with families that promote their ability to advocate for the patient and their own needs. Works with manager to demonstrate specialization needs to serve the patient population. 6. PLANNING - Establishes and promotes standards of excellence for areas of responsibility and ensures consistent implementation by staff. Provides input about trends related to program development, space needs and fiscal realities. Ensures appropriate and adequate clinical staffing and skill mix to meet patient care needs on own shift and upcoming shift. Effectively uses clinical and financial information to assist Nurse Manager to establish and meet budgetary goals. Collaborates with Nurse Manager to implement strategies to increase revenue and cost-effectively manage personnel, supply and equipment resources. Evaluates the impact of strategic fiscal changes on quality outcomes. Assists Nurse Manager to ensure that internal and external regulatory standards are met or exceeded. 7. RESEARCH AND PERFORMANCE IMPROVEMENT - Collaborates with Nurse Manager to evaluate research that is applicable to practice and promotes changes in standards of care as appropriate. Guides research development and implementation. Utilizes resources in asking research questions and applying appropriate research methods. Shares knowledge with colleagues through publication, presentations or other means. Develops, implements and evaluates new and creative approaches to meeting goals. Leads, participates and promotes performance improvement initiatives that focus on identified patient safety or quality of care opportunities. Other Information Other information: Education Requirements: ● Graduate of Accredited Nursing Program. Bachelor's degree (BSN) required. Licensure/Certification Requirements: ● Must have NC RN Licensure and BCLS. Professional certification relevant to the practice area and on the ANCC Magnet approved list within the probationary period of employment. Professional Experience Requirements: ● Minimum of one year experience working as a licensed RN. Knowledge/Skills/and Abilities Requirements: ● Language Skills: Ability to read, analyze, and interpret clinical information and technical procedures. Ability to document clinical information. Ability to effectively communicate information and respond to questions from patients, physicians, family members, and other Rex staff. Mathematical Skills: Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions. Job Details Legal Employer: NCHEALTH Entity: UNC Rex Holly Springs Hospital Organization Unit: HS Emergency Services Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $38.13 - $58.24 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Holly Springs Exempt From Overtime: Exempt: No This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

* This position qualifies for our UNC Rex Incentive Program, which includes up to $20,000 commitment incentive or up to $25,000 tuition loan forgiveness. In addition, this position is also eligible for up to $10,000 in relocation assistance (based on location) and our employee referral program. Learn more about our UNC Rex Incentive Program here: ************************************************************** Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. About the Department The UNC Rex Holly Springs Emergency Department is a24-bed unit providing high-quality, patient-centered care in a growing community. Our department includes a dedicated Results Waiting Area to safely monitor lower-acuity and overflow patients, two large resuscitation rooms(including one tailored for pediatric emergencies), and five triage/exam rooms for rapid assessment and care. Our multidisciplinary team delivers emergency care for both adults and children, managing a broad spectrum of needs including life-threatening conditions, acute injuries and illnesses, and behavioral health crises. Role Overview: Clinical Nurse Team Leader (TL RN) As a Team Leader RN in the Emergency Department, you'll balance advanced clinical care with leadership responsibilities-supporting staff development, optimizing patient outcomes, and ensuring operational excellence. This position is ideal for a skilled ED nurse ready to expand into leadership while maintaining direct patient care responsibilities. Time Allocation:Approximately70% Clinical / 30% Administrative Key Responsibilities Clinical (70%) * Provide expert, high-quality nursing care in a high-acuity emergency setting * Serve as Charge Nurse during shifts, overseeing patient flow, assignments, and clinical prioritization * Precept and mentor new team members, ensuring a smooth onboarding experience * Support critical decision-making at the bedside and promote clinical best practices * Collaborate with physicians, EMS, behavioral health, and interdisciplinary teams to deliver safe, timely care Administrative (30%) * Participate in unit-based and hospital-wide quality improvement and shared governance initiatives * Assist with staff education, competency training, and continuing education efforts * Conduct staff check-ins and provide coaching, feedback, and support * Perform patient experience rounding to enhance care and satisfaction * Partner with leadership on staffing, team engagement, and retention strategies Who We're Looking For We're seeking a motivated emergency nurse who thrives in fast-paced environments, values collaboration, and is committed to delivering exceptional patient care. Leadership potential, strong clinical judgment, and excellent communication skills are essential. Preferred Qualifications: * 2-5 years of emergency nursing experience (adult or pediatric) * Prior leadership or charge nurse experience strongly preferred * Strong clinical and critical thinking skills in high-acuity settings Why Join UNC Rex Holly Springs Emergency Department? * Part of the UNC Health system- known for clinical excellence and supportive work culture * Opportunities for professional development, leadership growth, and continuing education * Work in a community-focused, high-impact ED with a tight-knit team * Access to state-of-the-art equipment, evidence-based practices, and cross-disciplinary collaboration * Be part of a department that values compassion, integrity, teamwork, and education Ready to Lead in Emergency Care? Apply today to join a team that's making a difference-one patient, one family, and one moment at a time. Summary: Serves as nursing Team Leader. Provides education, training, and oversight to assigned nursing staff. Responsibilities: 1. EDUCATION AND PROFESSIONAL DEVELOPMENT - Coordinates, designs and implements educational programs to meet identified learning needs of staff, patients and families. Promotes and ensures staff participation in continuing education, orientation, competency, in-service and staff development offerings. Participates in development and implementation of competency initiatives. Serves as an area of specialty consultant in the design of educational programs. Participates in development of and provides clinical expertise for patient education materials. Promotes professional growth of self and staff. Promotes a conducive environment for learning and provides educational experiences for students. 2. EVALUATION - Evaluates patient progress and revises plan accordingly. Maintains accountability for carrying out components of the plan. Works with manager to ensure care on unit is accordance with policies and procedures. 3. IMPLEMENTATION - Promotes an environment that values diversity, open communication, teamwork and exceptional service. Ensures that appropriate care and services are available to patients, clients and families for assigned shift. Facilitates interdisciplinary collaboration in patient/client care planning to achieve desired patient outcomes. Coordinates care with interdisciplinary team members. Demonstrates and role models clinical expertise in specified patient population and shares expertise with other staff. Promotes and ensures the use of the nursing process to provide quality patient care. Assesses and anticipates patient and family learning needs and organizes resources to ensure that they are met. Performs bedside point of care testing as required for patient care plan. 4. LEADERSHIP - Creates and promotes an environment conducive to recruiting and retaining staff. Provides feedback to Manager/Supervisor and Director to assist in hiring, promoting, transferring and terminating staff. Assists Nurse Manager by providing assigned staff with performance feedback and opportunity to set professional goals. Models and promotes behaviors that effectively give continual feedback to staff and colleagues. Integrates best practice standards regarding retention of staff in all aspects of practice. 5. ASSESSMENT - Synthesizes data from complex situations to determine priorities for care. Includes appropriate physical, psychosocial and educational needs. Synthesizes assessment data into meaningful whole prior to communication with others. Assesses and anticipates discharge needs of individual patients and families. Develops relationships with families that promote their ability to advocate for the patient and their own needs. Works with manager to demonstrate specialization needs to serve the patient population. 6. PLANNING - Establishes and promotes standards of excellence for areas of responsibility and ensures consistent implementation by staff. Provides input about trends related to program development, space needs and fiscal realities. Ensures appropriate and adequate clinical staffing and skill mix to meet patient care needs on own shift and upcoming shift. Effectively uses clinical and financial information to assist Nurse Manager to establish and meet budgetary goals. Collaborates with Nurse Manager to implement strategies to increase revenue and cost-effectively manage personnel, supply and equipment resources. Evaluates the impact of strategic fiscal changes on quality outcomes. Assists Nurse Manager to ensure that internal and external regulatory standards are met or exceeded. 7. RESEARCH AND PERFORMANCE IMPROVEMENT - Collaborates with Nurse Manager to evaluate research that is applicable to practice and promotes changes in standards of care as appropriate. Guides research development and implementation. Utilizes resources in asking research questions and applying appropriate research methods. Shares knowledge with colleagues through publication, presentations or other means. Develops, implements and evaluates new and creative approaches to meeting goals. Leads, participates and promotes performance improvement initiatives that focus on identified patient safety or quality of care opportunities. Other Information Other information: Education Requirements: ● Graduate of Accredited Nursing Program. Bachelor's degree (BSN) required. Licensure/Certification Requirements: ● Must have NC RN Licensure and BCLS. Professional certification relevant to the practice area and on the ANCC Magnet approved list within the probationary period of employment. Professional Experience Requirements: ● Minimum of one year experience working as a licensed RN. Knowledge/Skills/and Abilities Requirements: ● Language Skills: Ability to read, analyze, and interpret clinical information and technical procedures. Ability to document clinical information. Ability to effectively communicate information and respond to questions from patients, physicians, family members, and other Rex staff. Mathematical Skills: Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions. Job Details Legal Employer: NCHEALTH Entity: UNC Rex Holly Springs Hospital Organization Unit: HS Emergency Services Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $38.13 - $58.24 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Variable Location of Job: US:NC:Holly Springs Exempt From Overtime: Exempt: No This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

*This position qualifies for our UNC Rex Incentive Program, which includes up to $20,000 commitment incentive or up to$25,000 tuition loan forgiveness. In addition, this position is also eligible for up to $10,000 in relocation assistance (based on location) and our employee referral program. Learn more about our UNC Rex Incentive Program here: ************************************************************** Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. **Unit Name:** Labor & Delivery - UNC Health Rex Holly Springs **Patient Population:** UNC Rex Holly Springs is a community-focused hospital providing high-quality, evidence-based care in a modern and supportive environment. Our Labor & Delivery unit features: + 7 Labor & Delivery rooms + 5 OB Emergency Department (OBED) rooms + 2 Operating Rooms + 2 PACU bays We offer **Nitrous Oxide** and **laboring tubs** in every L&D room to support patients seeking alternative pain management options. We care for patients from **35 weeks gestation and beyond** for delivery. Our OBED evaluates obstetric complaints for patients **greater than 16 weeks gestation** through **6 weeks postpartum** . **Nurse-to-Patient Ratio:** 1:1 or 1:2, following **AWHONN staffing standards** Summary: Serves as nursing team lead in the Labor and Delivery OR. Provides leadership, education, oversight, and training to assigned team of nurses in the LDOR. Responsibilities: 1. EDUCATION AND PROFESSIONAL DEVELOPMENT - Coordinates, designs and implements educational programs to meet identified learning needs of staff, patients and families. Promotes and ensures staff participation in continuing education, orientation, competency, in-service and staff development offerings. Participates in development and implementation of competency initiatives. Serves as an area of specialty consultant in the design of educational programs. Participates in development of and provides clinical expertise for patient education materials. Promotes professional growth of self and staff. Promotes a conducive environment for learning and provides educational experiences for students. 2. EVALUATION - Evaluates patient progress and revises plan accordingly. Maintains accountability for carrying out components of the plan. Works with manager to ensure care on unit is accordance with policies and procedures. 3. IMPLEMENTATION - Promotes an environment that values diversity, open communication, teamwork and exceptional service. Ensures that appropriate care and services are available to patients, clients and families for assigned shift. Facilitates interdisciplinary collaboration in patient/client care planning to achieve desired patient outcomes. Coordinates care with interdisciplinary team members. Demonstrates and role models clinical expertise in specified patient population and shares expertise with other staff. Promotes and ensures the use of the nursing process to provide quality patient care. Assesses and anticipates patient and family learning needs and organizes resources to ensure that they are met. Performs bedside point of care testing as required for patient care plan. 4. LEADERSHIP - Creates and promotes an environment conducive to recruiting and retaining staff. Provides feedback to Manager/Supervisor and Director to assist in hiring, promoting, transferring and terminating staff. Assists Nurse Manager by providing assigned staff with performance feedback and opportunity to set professional goals. Models and promotes behaviors that effectively give continual feedback to staff and colleagues. Integrates best practice standards regarding retention of staff in all aspects of practice. 5. ASSESSMENT - Synthesizes data from complex situations to determine priorities for care. Includes appropriate physical, psychosocial and educational needs. Synthesizes assessment data into meaningful whole prior to communication with others. Assesses and anticipates discharge needs of individual patients and families. Develops relationships with families that promote their ability to advocate for the patient and their own needs. Works with manager to demonstrate specialization needs to serve the patient population. 6. PLANNING - Establishes and promotes standards of excellence for areas of responsibility and ensures consistent implementation by staff. Provides input about trends related to program development, space needs and fiscal realities. Ensures appropriate and adequate clinical staffing and skill mix to meet patient care needs on own shift and upcoming shift. Effectively uses clinical and financial information to assist Nurse Manager to establish and meet budgetary goals. Collaborates with Nurse Manager to implement strategies to increase revenue and cost-effectively manage personnel, supply and equipment resources. Evaluates the impact of strategic fiscal changes on quality outcomes. Assists Nurse Manager to ensure that internal and external regulatory standards are met or exceeded. 7. RESEARCH AND PERFORMANCE IMPROVEMENT - Collaborates with Nurse Manager to evaluate research that is applicable to practice and promotes changes in standards of care as appropriate. Guides research development and implementation. Utilizes resources in asking research questions and applying appropriate research methods. Shares knowledge with colleagues through publication, presentations or other means. Develops, implements and evaluates new and creative approaches to meeting goals. Leads, participates and promotes performance improvement initiatives that focus on identified patient safety or quality of care opportunities. **Other Information** Other information: Education Requirements: ● Graduate of Accredited Nursing Program. Bachelor's degree (BSN) required. Licensure/Certification Requirements: ● Must have NC RN Licensure and BCLS. Professional certification relevant to the practice area and on the ANCC Magnet approved list within the probationary period of employment. Professional Experience Requirements: ● Minimum of one year experience working as a licensed RN. Knowledge/Skills/and Abilities Requirements: ● Language Skills: Ability to read, analyze, and interpret clinical information and technical procedures. Ability to document clinical information. Ability to effectively communicate information and respond to questions from patients, physicians, family members, and other Rex staff. Mathematical Skills: Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions. **Job Details** Legal Employer: NCHEALTH Entity: UNC Rex Holly Springs Hospital Organization Unit: HS Labor & Delivery Work Type: Full Time Standard Hours Per Week: 40.00 Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Night Job Location of Job: US:NC:Holly Springs This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

*This position qualifies for our UNC Rex Incentive Program, which includes up to $20,000 commitment incentive or up to $25,000 tuition loan forgiveness. In addition, this position is also eligible for up to $10,000 in relocation assistance (based on location) and our employee referral program. Learn more about our UNC Rex Incentive Program here: ************************************************************** Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. **About the Department** The **UNC Rex Holly Springs Emergency Department** is a **24-bed unit** providing high-quality, patient-centered care in a growing community. Our department includes a dedicated **Results Waiting Area** to safely monitor lower-acuity and overflow patients, **two large resuscitation rooms** (including one tailored for pediatric emergencies), and **five triage/exam rooms** for rapid assessment and care. Our **multidisciplinary team** delivers emergency care for both **adults and children** , managing a broad spectrum of needs including life-threatening conditions, acute injuries and illnesses, and behavioral health crises. **Role Overview: Clinical Nurse Team Leader (TL RN)** As a **Team Leader RN** in the Emergency Department, you'll balance advanced clinical care with leadership responsibilities-supporting staff development, optimizing patient outcomes, and ensuring operational excellence. This position is ideal for a skilled ED nurse ready to expand into leadership while maintaining direct patient care responsibilities. **Time Allocation:** Approximately **70% Clinical / 30% Administrative** **Key Responsibilities** **Clinical (70%)** + Provide expert, high-quality nursing care in a high-acuity emergency setting + Serve as Charge Nurse during shifts, overseeing patient flow, assignments, and clinical prioritization + Precept and mentor new team members, ensuring a smooth onboarding experience + Support critical decision-making at the bedside and promote clinical best practices + Collaborate with physicians, EMS, behavioral health, and interdisciplinary teams to deliver safe, timely care **Administrative (30%)** + Participate in unit-based and hospital-wide quality improvement and shared governance initiatives + Assist with staff education, competency training, and continuing education efforts + Conduct staff check-ins and provide coaching, feedback, and support + Perform patient experience rounding to enhance care and satisfaction + Partner with leadership on staffing, team engagement, and retention strategies **Who We're Looking For** We're seeking a motivated emergency nurse who thrives in fast-paced environments, values collaboration, and is committed to delivering exceptional patient care. Leadership potential, strong clinical judgment, and excellent communication skills are essential. **Preferred Qualifications:** + 2-5 years of emergency nursing experience (adult or pediatric) + Prior leadership or charge nurse experience strongly preferred + Strong clinical and critical thinking skills in high-acuity settings **Why Join UNC Rex Holly Springs Emergency Department?** + Part of the **UNC Health system** - known for clinical excellence and supportive work culture + Opportunities for **professional development** , leadership growth, and continuing education + Work in a **community-focused, high-impact ED** with a tight-knit team + Access to **state-of-the-art equipment** , evidence-based practices, and cross-disciplinary collaboration + Be part of a department that values **compassion, integrity, teamwork, and education** **Ready to Lead in Emergency Care?** Apply today to join a team that's making a difference-one patient, one family, and one moment at a time. Summary: Serves as nursing Team Leader. Provides education, training, and oversight to assigned nursing staff. Responsibilities: 1. EDUCATION AND PROFESSIONAL DEVELOPMENT - Coordinates, designs and implements educational programs to meet identified learning needs of staff, patients and families. Promotes and ensures staff participation in continuing education, orientation, competency, in-service and staff development offerings. Participates in development and implementation of competency initiatives. Serves as an area of specialty consultant in the design of educational programs. Participates in development of and provides clinical expertise for patient education materials. Promotes professional growth of self and staff. Promotes a conducive environment for learning and provides educational experiences for students. 2. EVALUATION - Evaluates patient progress and revises plan accordingly. Maintains accountability for carrying out components of the plan. Works with manager to ensure care on unit is accordance with policies and procedures. 3. IMPLEMENTATION - Promotes an environment that values diversity, open communication, teamwork and exceptional service. Ensures that appropriate care and services are available to patients, clients and families for assigned shift. Facilitates interdisciplinary collaboration in patient/client care planning to achieve desired patient outcomes. Coordinates care with interdisciplinary team members. Demonstrates and role models clinical expertise in specified patient population and shares expertise with other staff. Promotes and ensures the use of the nursing process to provide quality patient care. Assesses and anticipates patient and family learning needs and organizes resources to ensure that they are met. Performs bedside point of care testing as required for patient care plan. 4. LEADERSHIP - Creates and promotes an environment conducive to recruiting and retaining staff. Provides feedback to Manager/Supervisor and Director to assist in hiring, promoting, transferring and terminating staff. Assists Nurse Manager by providing assigned staff with performance feedback and opportunity to set professional goals. Models and promotes behaviors that effectively give continual feedback to staff and colleagues. Integrates best practice standards regarding retention of staff in all aspects of practice. 5. ASSESSMENT - Synthesizes data from complex situations to determine priorities for care. Includes appropriate physical, psychosocial and educational needs. Synthesizes assessment data into meaningful whole prior to communication with others. Assesses and anticipates discharge needs of individual patients and families. Develops relationships with families that promote their ability to advocate for the patient and their own needs. Works with manager to demonstrate specialization needs to serve the patient population. 6. PLANNING - Establishes and promotes standards of excellence for areas of responsibility and ensures consistent implementation by staff. Provides input about trends related to program development, space needs and fiscal realities. Ensures appropriate and adequate clinical staffing and skill mix to meet patient care needs on own shift and upcoming shift. Effectively uses clinical and financial information to assist Nurse Manager to establish and meet budgetary goals. Collaborates with Nurse Manager to implement strategies to increase revenue and cost-effectively manage personnel, supply and equipment resources. Evaluates the impact of strategic fiscal changes on quality outcomes. Assists Nurse Manager to ensure that internal and external regulatory standards are met or exceeded. 7. RESEARCH AND PERFORMANCE IMPROVEMENT - Collaborates with Nurse Manager to evaluate research that is applicable to practice and promotes changes in standards of care as appropriate. Guides research development and implementation. Utilizes resources in asking research questions and applying appropriate research methods. Shares knowledge with colleagues through publication, presentations or other means. Develops, implements and evaluates new and creative approaches to meeting goals. Leads, participates and promotes performance improvement initiatives that focus on identified patient safety or quality of care opportunities. **Other Information** Other information: **Education Requirements:** ● Graduate of Accredited Nursing Program. Bachelor's degree (BSN) required. **Licensure/Certification Requirements:** ● Must have NC RN Licensure and BCLS. Professional certification relevant to the practice area and on the ANCC Magnet approved list within the probationary period of employment. **Professional Experience Requirements:** ● Minimum of one year experience working as a licensed RN. **Knowledge/Skills/and Abilities Requirements:** ● Language Skills: Ability to read, analyze, and interpret clinical information and technical procedures. Ability to document clinical information. Ability to effectively communicate information and respond to questions from patients, physicians, family members, and other Rex staff. Mathematical Skills: Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions. **Job Details** Legal Employer: NCHEALTH Entity: UNC Rex Holly Springs Hospital Organization Unit: HS Emergency Services Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $38.13 - $58.24 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Holly Springs Exempt From Overtime: Exempt: No This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

*This position qualifies for our UNC Rex Incentive Program, which includes up to $20,000 commitment incentive or up to $25,000 tuition loan forgiveness. In addition, this position is also eligible for up to $10,000 in relocation assistance (based on location) and our employee referral program. Learn more about our UNC Rex Incentive Program here: ************************************************************** Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. **About the Department** The UNC Rex Holly Springs Emergency Department is a24-bed unit providing high-quality, patient-centered care in a growing community. Our department includes a dedicated Results Waiting Area to safely monitor lower-acuity and overflow patients, two large resuscitation rooms(including one tailored for pediatric emergencies), and five triage/exam rooms for rapid assessment and care. Our multidisciplinary team delivers emergency care for both adults and children, managing a broad spectrum of needs including life-threatening conditions, acute injuries and illnesses, and behavioral health crises. **Role Overview: Clinical Nurse Team Leader (TL RN)** As a Team Leader RN in the Emergency Department, you'll balance advanced clinical care with leadership responsibilities-supporting staff development, optimizing patient outcomes, and ensuring operational excellence. This position is ideal for a skilled ED nurse ready to expand into leadership while maintaining direct patient care responsibilities. Time Allocation:Approximately70% Clinical / 30% Administrative **Key Responsibilities** Clinical (70%) + Provide expert, high-quality nursing care in a high-acuity emergency setting + Serve as Charge Nurse during shifts, overseeing patient flow, assignments, and clinical prioritization + Precept and mentor new team members, ensuring a smooth onboarding experience + Support critical decision-making at the bedside and promote clinical best practices + Collaborate with physicians, EMS, behavioral health, and interdisciplinary teams to deliver safe, timely care Administrative (30%) + Participate in unit-based and hospital-wide quality improvement and shared governance initiatives + Assist with staff education, competency training, and continuing education efforts + Conduct staff check-ins and provide coaching, feedback, and support + Perform patient experience rounding to enhance care and satisfaction + Partner with leadership on staffing, team engagement, and retention strategies **Who We're Looking For** We're seeking a motivated emergency nurse who thrives in fast-paced environments, values collaboration, and is committed to delivering exceptional patient care. Leadership potential, strong clinical judgment, and excellent communication skills are essential. Preferred Qualifications: + 2-5 years of emergency nursing experience (adult or pediatric) + Prior leadership or charge nurse experience strongly preferred + Strong clinical and critical thinking skills in high-acuity settings **Why Join UNC Rex Holly Springs Emergency Department?** + Part of the UNC Health system- known for clinical excellence and supportive work culture + Opportunities for professional development, leadership growth, and continuing education + Work in a community-focused, high-impact ED with a tight-knit team + Access to state-of-the-art equipment, evidence-based practices, and cross-disciplinary collaboration + Be part of a department that values compassion, integrity, teamwork, and education **Ready to Lead in Emergency Care?** Apply today to join a team that's making a difference-one patient, one family, and one moment at a time. Summary: Serves as nursing Team Leader. Provides education, training, and oversight to assigned nursing staff. Responsibilities: 1. EDUCATION AND PROFESSIONAL DEVELOPMENT - Coordinates, designs and implements educational programs to meet identified learning needs of staff, patients and families. Promotes and ensures staff participation in continuing education, orientation, competency, in-service and staff development offerings. Participates in development and implementation of competency initiatives. Serves as an area of specialty consultant in the design of educational programs. Participates in development of and provides clinical expertise for patient education materials. Promotes professional growth of self and staff. Promotes a conducive environment for learning and provides educational experiences for students. 2. EVALUATION - Evaluates patient progress and revises plan accordingly. Maintains accountability for carrying out components of the plan. Works with manager to ensure care on unit is accordance with policies and procedures. 3. IMPLEMENTATION - Promotes an environment that values diversity, open communication, teamwork and exceptional service. Ensures that appropriate care and services are available to patients, clients and families for assigned shift. Facilitates interdisciplinary collaboration in patient/client care planning to achieve desired patient outcomes. Coordinates care with interdisciplinary team members. Demonstrates and role models clinical expertise in specified patient population and shares expertise with other staff. Promotes and ensures the use of the nursing process to provide quality patient care. Assesses and anticipates patient and family learning needs and organizes resources to ensure that they are met. Performs bedside point of care testing as required for patient care plan. 4. LEADERSHIP - Creates and promotes an environment conducive to recruiting and retaining staff. Provides feedback to Manager/Supervisor and Director to assist in hiring, promoting, transferring and terminating staff. Assists Nurse Manager by providing assigned staff with performance feedback and opportunity to set professional goals. Models and promotes behaviors that effectively give continual feedback to staff and colleagues. Integrates best practice standards regarding retention of staff in all aspects of practice. 5. ASSESSMENT - Synthesizes data from complex situations to determine priorities for care. Includes appropriate physical, psychosocial and educational needs. Synthesizes assessment data into meaningful whole prior to communication with others. Assesses and anticipates discharge needs of individual patients and families. Develops relationships with families that promote their ability to advocate for the patient and their own needs. Works with manager to demonstrate specialization needs to serve the patient population. 6. PLANNING - Establishes and promotes standards of excellence for areas of responsibility and ensures consistent implementation by staff. Provides input about trends related to program development, space needs and fiscal realities. Ensures appropriate and adequate clinical staffing and skill mix to meet patient care needs on own shift and upcoming shift. Effectively uses clinical and financial information to assist Nurse Manager to establish and meet budgetary goals. Collaborates with Nurse Manager to implement strategies to increase revenue and cost-effectively manage personnel, supply and equipment resources. Evaluates the impact of strategic fiscal changes on quality outcomes. Assists Nurse Manager to ensure that internal and external regulatory standards are met or exceeded. 7. RESEARCH AND PERFORMANCE IMPROVEMENT - Collaborates with Nurse Manager to evaluate research that is applicable to practice and promotes changes in standards of care as appropriate. Guides research development and implementation. Utilizes resources in asking research questions and applying appropriate research methods. Shares knowledge with colleagues through publication, presentations or other means. Develops, implements and evaluates new and creative approaches to meeting goals. Leads, participates and promotes performance improvement initiatives that focus on identified patient safety or quality of care opportunities. **Other Information** Other information: **Education Requirements:** ● Graduate of Accredited Nursing Program. Bachelor's degree (BSN) required. **Licensure/Certification Requirements:** ● Must have NC RN Licensure and BCLS. Professional certification relevant to the practice area and on the ANCC Magnet approved list within the probationary period of employment. **Professional Experience Requirements:** ● Minimum of one year experience working as a licensed RN. **Knowledge/Skills/and Abilities Requirements:** ● Language Skills: Ability to read, analyze, and interpret clinical information and technical procedures. Ability to document clinical information. Ability to effectively communicate information and respond to questions from patients, physicians, family members, and other Rex staff. Mathematical Skills: Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions. **Job Details** Legal Employer: NCHEALTH Entity: UNC Rex Holly Springs Hospital Organization Unit: HS Emergency Services Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $38.13 - $58.24 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Variable Location of Job: US:NC:Holly Springs Exempt From Overtime: Exempt: No This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

* This position qualifies for our UNC Rex Incentive Program, which includes up to $20,000 commitment incentive or up to$25,000 tuition loan forgiveness. In addition, this position is also eligible for up to $10,000 in relocation assistance (based on location) and our employee referral program. Learn more about our UNC Rex Incentive Program here:************************************************************** Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Unit Name: Labor & Delivery - UNC Health Rex Holly Springs Patient Population: UNC Rex Holly Springs is a community-focused hospital providing high-quality, evidence-based care in a modern and supportive environment. Our Labor & Delivery unit features: * 7 Labor & Delivery rooms * 5 OB Emergency Department (OBED) rooms * 2 Operating Rooms * 2 PACU bays We offer Nitrous Oxide and laboring tubs in every L&D room to support patients seeking alternative pain management options. We care for patients from 35 weeks gestation and beyond for delivery. Our OBED evaluates obstetric complaints for patients greater than 16 weeks gestation through 6 weeks postpartum. Nurse-to-Patient Ratio: 1:1 or 1:2, following AWHONN staffing standards Summary: Serves as nursing team lead in the Labor and Delivery OR. Provides leadership, education, oversight, and training to assigned team of nurses in the LDOR. Responsibilities: 1. EDUCATION AND PROFESSIONAL DEVELOPMENT - Coordinates, designs and implements educational programs to meet identified learning needs of staff, patients and families. Promotes and ensures staff participation in continuing education, orientation, competency, in-service and staff development offerings. Participates in development and implementation of competency initiatives. Serves as an area of specialty consultant in the design of educational programs. Participates in development of and provides clinical expertise for patient education materials. Promotes professional growth of self and staff. Promotes a conducive environment for learning and provides educational experiences for students. 2. EVALUATION - Evaluates patient progress and revises plan accordingly. Maintains accountability for carrying out components of the plan. Works with manager to ensure care on unit is accordance with policies and procedures. 3. IMPLEMENTATION - Promotes an environment that values diversity, open communication, teamwork and exceptional service. Ensures that appropriate care and services are available to patients, clients and families for assigned shift. Facilitates interdisciplinary collaboration in patient/client care planning to achieve desired patient outcomes. Coordinates care with interdisciplinary team members. Demonstrates and role models clinical expertise in specified patient population and shares expertise with other staff. Promotes and ensures the use of the nursing process to provide quality patient care. Assesses and anticipates patient and family learning needs and organizes resources to ensure that they are met. Performs bedside point of care testing as required for patient care plan. 4. LEADERSHIP - Creates and promotes an environment conducive to recruiting and retaining staff. Provides feedback to Manager/Supervisor and Director to assist in hiring, promoting, transferring and terminating staff. Assists Nurse Manager by providing assigned staff with performance feedback and opportunity to set professional goals. Models and promotes behaviors that effectively give continual feedback to staff and colleagues. Integrates best practice standards regarding retention of staff in all aspects of practice. 5. ASSESSMENT - Synthesizes data from complex situations to determine priorities for care. Includes appropriate physical, psychosocial and educational needs. Synthesizes assessment data into meaningful whole prior to communication with others. Assesses and anticipates discharge needs of individual patients and families. Develops relationships with families that promote their ability to advocate for the patient and their own needs. Works with manager to demonstrate specialization needs to serve the patient population. 6. PLANNING - Establishes and promotes standards of excellence for areas of responsibility and ensures consistent implementation by staff. Provides input about trends related to program development, space needs and fiscal realities. Ensures appropriate and adequate clinical staffing and skill mix to meet patient care needs on own shift and upcoming shift. Effectively uses clinical and financial information to assist Nurse Manager to establish and meet budgetary goals. Collaborates with Nurse Manager to implement strategies to increase revenue and cost-effectively manage personnel, supply and equipment resources. Evaluates the impact of strategic fiscal changes on quality outcomes. Assists Nurse Manager to ensure that internal and external regulatory standards are met or exceeded. 7. RESEARCH AND PERFORMANCE IMPROVEMENT - Collaborates with Nurse Manager to evaluate research that is applicable to practice and promotes changes in standards of care as appropriate. Guides research development and implementation. Utilizes resources in asking research questions and applying appropriate research methods. Shares knowledge with colleagues through publication, presentations or other means. Develops, implements and evaluates new and creative approaches to meeting goals. Leads, participates and promotes performance improvement initiatives that focus on identified patient safety or quality of care opportunities. Other Information Other information: Education Requirements: ● Graduate of Accredited Nursing Program. Bachelor's degree (BSN) required. Licensure/Certification Requirements: ● Must have NC RN Licensure and BCLS. Professional certification relevant to the practice area and on the ANCC Magnet approved list within the probationary period of employment. Professional Experience Requirements: ● Minimum of one year experience working as a licensed RN. Knowledge/Skills/and Abilities Requirements: ● Language Skills: Ability to read, analyze, and interpret clinical information and technical procedures. Ability to document clinical information. Ability to effectively communicate information and respond to questions from patients, physicians, family members, and other Rex staff. Mathematical Skills: Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions. Job Details Legal Employer: NCHEALTH Entity: UNC Rex Holly Springs Hospital Organization Unit: HS Labor & Delivery Work Type: Full Time Standard Hours Per Week: 40.00 Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Night Job Location of Job: US:NC:Holly Springs This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

The Patient Access Lead coordinates and supervises the daily work flow and scheduling of all patient access staff and is responsible for providing feedback on daily processes and staffing issues to the Patient Access Supervisor. Working under general supervision, this role provides staffing oversight, key performance reporting and analysis, QA process and other duties as assigned. The schedule for this position is 11:00pm-7:30am Monday-Friday and every fourth weekend. Responsibilities Oversees the daily activities of the patient access area (Admission or ED) to ensure department standards are met which includes staffing levels for daily assignments and is accountable and participates in the registration workflow. Assists Supervisor on boarding new employees and educating staff of any changes pertinent to their roles. Collects deposits and copays and maintains the performance indicators as outlined in goals; completes daily required reporting. Assists in resolving patient concerns and demonstrates knowledge of occurrence reporting system and utilizes system to report potential safety issues. Assists Supervisor to ensure all personnel department policies and procedures are followed. Acts in capacity of supervisor in their absence and informs supervisor of all issues upon their return. Delivers excellent customer service utilizing Relationship Based Care to advocate for safety, patient preferences, and optimal communication through partnering with patients/families and colleagues, including all internal and external customers. Performs other duties as assigned. Qualifications EDUCATION: Required: Associate's Degree in healthcare administration, medical office administration, or related field required. 4 years of related experience accepted in lieu of degree. EXPERIENCE: Required: 3 years patient access, registration, or a similar healthcare administrative role. LICENSURE/CERTIFICATION/REGISTRY/LISTING: Preferred: Certification in healthcare administration or medical office management (e.g., Certified Healthcare Access Associate ? CHAA)

The Patient Access Lead coordinates and supervises the daily work flow and scheduling of all patient access staff and is responsible for providing feedback on daily processes and staffing issues to the Patient Access Supervisor. Working under general supervision, this role provides staffing oversight, key performance reporting and analysis, QA process and other duties as assigned. * Oversees the daily activities of the patient access area (Admission or ED) to ensure department standards are met which includes staffing levels for daily assignments and is accountable and participates in the registration workflow. * Assists Supervisor on boarding new employees and educating staff of any changes pertinent to their roles. * Collects deposits and copays and maintains the performance indicators as outlined in goals; completes daily required reporting. * Assists in resolving patient concerns and demonstrates knowledge of occurrence reporting system and utilizes system to report potential safety issues. * Assists Supervisor to ensure all personnel department policies and procedures are followed. * Acts in capacity of supervisor in their absence and informs supervisor of all issues upon their return. * Delivers excellent customer service utilizing Relationship Based Care to advocate for safety, patient preferences, and optimal communication through partnering with patients/families and colleagues, including all internal and external customers. * Performs other duties as assigned. EDUCATION:Required: High School Diploma or equivalent EXPERIENCE:Required: 3 years of experience. LICENSURE/CERTIFICATION/REGISTRY/LISTING: Equal Opportunity Employer At Cone Health, we strive to create a welcoming atmosphere that celebrates a diverse and unique workforce. We believe in offering equal opportunities for employment to all applicants and employees, regardless of their race, religion, age, sex, sexual orientation, gender identity, veteran's status, ethnicity, national origin, disability, color, or any other characteristic protected by law. Our hiring and employment choices are based on each individual's qualifications, skills and performance. We believe that by embracing the diversity of our team, we can better serve our patients, communities and each other.

The Phlebotomy Lead oversees and coordinates the phlebotomy services, ensuring efficient operations, accurate blood specimen collection, and timely delivery of results. Working under general supervision, this role is responsible for developing standard operating procedures for blood drawing processes, and training and mentoring staff. The Phlebotomy Lead plays a critical role in maintaining high-quality patient care and supporting the healthcare team by effectively managing phlebotomy staff, implementing best practices, and fostering a culture of excellence in phlebotomy services. Responsibilities Coordinates and schedules blood drawing services, ensuring appropriate staffing and efficient workflow to optimize resource allocation and ensure a smooth patient experience. Trains and mentors phlebotomy staff to ensure adherence to best practices and regulatory guidelines, thus promoting quality and accuracy of phlebotomy services and patient safety. Develops and maintains standard operating procedures (SOPs) for phlebotomy processes to ensure consistency, adherence to best practices, and reliable patient care. Implements and oversees quality improvement initiatives for phlebotomy services, including analyzing performance metrics, identifying areas for improvement, and implementing corrective actions to enhance the overall effectiveness and efficiency of phlebotomy services. Monitors and maintains inventory of phlebotomy supplies, ensuring availability and appropriate storage to ensure uninterrupted blood drawing services and support an efficient workflow. Collaborates with laboratory personnel and other healthcare professionals to resolve issues, improve processes, and enhance the overall quality of phlebotomy services. Performs other duties as assigned. Qualifications EDUCATION: Required: High School diploma or equivalent EXPERIENCE: Required: 2 years clinical experience in a high complexity laboratory LICENSURE/CERTIFICATION/REGISTRY/LISTING: Required: BLS (CPR)-American Red Cross or AHA Healthcare Provider Current Phlebotomy certification from one of the following approved agencies: ASCP (American Society for Clinical Pathology) OR ASPT (American Society of Phlebotomy Technicians) OR NHA (National Healthcareer Association). Certification as a Clinical Laboratory Assistant or Medical Laboratory Assistant by ASCP or AMT is acceptable. Current Licensed Advanced EMT/Paramedic Or Certified MT/MLT (ASCP, AMT)

The Phlebotomy Lead oversees and coordinates the phlebotomy services, ensuring efficient operations, accurate blood specimen collection, and timely delivery of results. Working under general supervision, this role is responsible for developing standard operating procedures for blood drawing processes, and training and mentoring staff. The Phlebotomy Lead plays a critical role in maintaining high-quality patient care and supporting the healthcare team by effectively managing phlebotomy staff, implementing best practices, and fostering a culture of excellence in phlebotomy services. Coordinates and schedules blood drawing services, ensuring appropriate staffing and efficient workflow to optimize resource allocation and ensure a smooth patient experience. Trains and mentors phlebotomy staff to ensure adherence to best practices and regulatory guidelines, thus promoting quality and accuracy of phlebotomy services and patient safety. Develops and maintains standard operating procedures (SOPs) for phlebotomy processes to ensure consistency, adherence to best practices, and reliable patient care. Implements and oversees quality improvement initiatives for phlebotomy services, including analyzing performance metrics, identifying areas for improvement, and implementing corrective actions to enhance the overall effectiveness and efficiency of phlebotomy services. Monitors and maintains inventory of phlebotomy supplies, ensuring availability and appropriate storage to ensure uninterrupted blood drawing services and support an efficient workflow. Collaborates with laboratory personnel and other healthcare professionals to resolve issues, improve processes, and enhance the overall quality of phlebotomy services. Performs other duties as assigned. EDUCATION:Required: High School diploma or equivalent EXPERIENCE:Required: 2 years clinical experience in a high complexity laboratory LICENSURE/CERTIFICATION/REGISTRY/LISTING:Required: BLS (CPR)-American Red Cross or AHA Healthcare Provider Current Phlebotomy certification from one of the following approved agencies: ASCP (American Society for Clinical Pathology) OR ASPT (American Society of Phlebotomy Technicians) OR NHA (National Healthcareer Association). Certification as a Clinical Laboratory Assistant or Medical Laboratory Assistant by ASCP or AMT is acceptable. Current Licensed Advanced EMT/Paramedic Or Certified MT/MLT (ASCP, AMT) Equal Opportunity Employer At Cone Health, we strive to create a welcoming atmosphere that celebrates a diverse and unique workforce. We believe in offering equal opportunities for employment to all applicants and employees, regardless of their race, religion, age, sex, sexual orientation, gender identity, veteran's status, ethnicity, national origin, disability, color, or any other characteristic protected by law. Our hiring and employment choices are based on each individual's qualifications, skills and performance. We believe that by embracing the diversity of our team, we can better serve our patients, communities and each other.