Conference concierge jobs near me

Job Description The Real Estate Office Concierge must understand that to run effectively and efficiently, a Market Center must tend to its associates' needs in such a way that they (the associates) are receiving the expected level of service and remain satisfied with the level of service provided by the Market Center. This position will need to have a relationship-based attitude and be willing to always look for the solution! Our associates are our most valued customers and we are committed to their business success. This position will also be responsible for the appearance of the Market Center common areas. They will ensure the office is neat and prepared for business. The office concierge will assist in the management of the office by providing support to the rest of the leadership team. Compensation: $40,000 - $50,000 + Bonus Potential Responsibilities: Answer phones and e-mails properly with warmth and friendliness Greet everyone with a smile-be positive and cheerful Provide administrative support to the leadership team Help to share Market Center value story Marketing and Communications Calendar management for the office Qualifications: Positive attitude Great verbal and communication skills Neat, clean, professional appearance High school graduate Phone skills and experience People skills and experience Computer skills About Company Keller Williams Capital Properties continues its trajectory of growth, breaking multiple records in 2024. To date, we stand out as one of the fastest-growing brokerages, ranking in the Top 20 of all franchises. This year, we set new internal benchmarks for future growth, exceeding $3.15B in total sales volume, serving nearly 7K families, generating over $80MM in revenue, and sharing nearly $1MM in profit back to its agents who contributed to the company's growth. Through a constantly expanding, diverse, and talented team, we successfully deliver on our commitment to providing outstanding client service while making a purposeful impact on our neighborhoods and deliberate difference within the communities we serve. As we continue our growth, so do our Agent Enterprisers; with 100+ individual agents, teams & groups increasing their business by over 20% year-over-year!

Job Description Accuracy. Speed. Growth. Join us in shaping the future of mortgage closings Ready to shape the future of mortgage documentation? Join a team that's been transforming the mortgage industry for nearly 50 years, all from the comfort of your home. As an eClose Concierge, you'll play a critical role in helping borrowers achieve the dream of homeownership through a seamless and modern digital closing process. If you're detail-oriented, thrive in fast-paced environments, and want to start a career with growth potential, this opportunity is for you. About the Company: Our client has been a pioneer in the mortgage lending industry for nearly 50 years, providing timely, accurate, and compliant closing documents for more than 5 million residential loan transactions. With unmatched expertise and a commitment to excellence, they have become the trusted partner for mortgage lenders nationwide. By joining their team, you'll be part of an organization that continues to set the standard for accuracy, timeliness, and compliance-while helping shape the future of the industry. What You'll Do: Receive and manage closing packages from lenders Review loan packages for accuracy and completion Use proprietary software to digitize documents and prepare them for eClosing Place digital signature fields and ensure they're ready for borrowers to sign Deliver finalized documents digitally to title companies and borrowers Keep the pipeline moving efficiently to ensure borrowers enjoy a smooth, timely closing experience Schedule & Pay: Hours: Monday-Friday, 11:00 AM - 8:00 PM (Central Time) Overtime: Occasional 4-hour weekend shifts during peak periods Pay Rate: $15-$17/hour (based on experience) What We're Looking For: High School Diploma or GED Required Accurate and efficient data entry skills with strong attention to detail Excellent time management and ability to perform under high volume Clear and professional written communication skills Self-motivated, focused, and able to thrive while working from home Prior mortgage industry experience is a plus, but not required Proficiency with Microsoft Office Suite and Windows OS Work Environment & Support: 100% remote position Company-provided computer, phone, and dual monitors Comprehensive training to set you up for success A supportive team environment that values accuracy, timeliness, and collaboration Why Join? Be part of a company trusted by lenders nationwide Gain hands-on experience with cutting-edge eClosing technology Build a meaningful career in the mortgage industry with clear advancement paths Work from the comfort of home while still making a real impact in people's lives Important: Candidates must be able to pass a post-offer background screening Apply today and take the first step toward a rewarding career in digital mortgage processing with a proven industry leader! Want to learn more about 512Financial? Check out our Recruitment and Talent Acquisition Page! If you have any questions, please reach out to us here: ********************************* Powered by JazzHR VGaGomK75j

Job DescriptionDescription: The Company Guardian Security Services is seeking experienced and qualified Concierge for luxury communities in Washington, DC 20001 area. The ideal candidate will be skilled and experienced in the residential hospitality field. He/she will be responsible for providing excellent member service and maintaining strong professional relationships. Candidate should also be an outgoing, high energy, driven, and professional person who has a sincere interest in problem solving, and running the front desk efficiently. Pay rate: $19.50 / hr Schedule and shift: Thursday through Sunday (12:00am - 8:00am) Qualifications/Requirements: High school diploma or equivalent required. Prior residential concierge experience. Worked with 250+ units (desirable). Experience with Building Link, Yardi, Rent Café, Entrata, et.al. preferred Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public. Need to have computer literacy skills to submit reports, maintain logs, produce signage, etc. Neat and professional appearance. Ability to provide excellent customer service and work well with people. Detail oriented and able to handle multiple functions at the same time. Must display exceptional communication skills. Must be knowledgeable of the local area, tourist attractions, restaurants, and transportation services. Must be flexible and have open availability. Schedules are inclusive of weekends and flexibility is a must to assist with around-the-clock coverage. Must display strong planning, organizational, and time management skills. Ability to maintain exceptional attendance and punctuality standard. Upon hire, employee must successfully complete a background investigation and reference check A detailed scope-of-work will be discussed during the interview process. The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice. Guardian Service Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees. Requirements:

Job DescriptionSalary: $20-$22/hour Join a property management company committed to service excellence. As DC Metros premier commercial real estate company, our legacy is one of integrity, fairness and success for our employees, residents, and investors. Your New Employer Located in Bethesda, Maryland, Washington Property Company (WPC) is an award winning, full-service commercial and residential real estate firm offering diversified expertise in acquisition, land use, design, development, finance, leasing, construction, and property management. We believe, through the efforts of our collective team, we can improve lives in our community. We are currently seeking a Concierge for our Solaire 7607 Old Georgetown property in downtown Bethesda, MD to support customer interest in making our communities their home and retaining our current residents by ensuring our communities are great places to live. This is a part time shift from 3:00 pm to 11:00 pm weekends only. Your New Role As Concierge, you serve as the face of the community and help manage the hub for resident activity planning. Your responsibilities include answering telephone calls, addressing questions or concerns from prospective or current residents and providing support to the leasing and property operations team. You assist with package delivery and other administrative duties for the community and work with maintenance and external vendors in monitoring building cleanliness, visual presentation, and security, responding to needs accordingly. You are an important member of a larger team responsible for ensuring the residents of the community have an exceptional experience as part of the WPC family. What Sets You Apart Experience: You have a minimum of two years of experience in hospitality, tourism, retail and/or residential property management, with a track record of building strong relationships with diverse customers. Skills: You have an innate ability to leverage empathy and compassion to understand a customers needs, deliver outstanding customer service and solve problems. You treat everyone with kindness and respect, and you impress withexcellent communication (both verbal and written) andorganizational skills, and an eye for detail. A GED and supervisory experience are required. Competencies: You take challenges head on and have been described as warm, inclusive and service-oriented, with a strong desire to connect with people and solve problems. What You Can Expect Honesty: The executive management team are advocates for honesty, trust, integrity, commitment and excellence. You can anticipate the workload to be challenging and rewarding by nature. The company offers a competitive salary with a performance bonus and a comprehensive group benefits plan. You will have an opportunity to grow and develop your career within the organization. Balance: We value the need to balance work with personal and family obligations. This said, we are a 24/7/365 days a year business. You will work weekends and irregular hours but you will be afforded time to relax and recharge. What We Offer You In addition to a creative and dynamic work environment, we care for you with comprehensive benefits that include paid health, dental, and vision insurance; generous paid time off, 401k plan, and more. Commitment to Diversity, Equal Opportunity and a Safe Workplace Come as you are. WPC is proud to provide a safe and inclusive workplace where you can thrive. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Concierge Pay:$17/hr Experience:Previous front desk experience (required). Prior concierge experience (preferred) Type:Part-time; Contract Schedule:Weekend Shift, 3pm to 11pm (preferred, but can be open to any shift) HireOne Staffingis seeking aConciergeto join a growing and dynamic team! Job Description: Greet customers and guests in a professional and friendly manner Handle customer complaints with empathy, defusing tension and finding quick and effective solutions Provide excellent customer service, assisting customers and guests on a wide variety of requests and issues Receive, store, organize, or deliver luggage, mail, or other goods according to local standard Make recommendations for restaurants and entertainment based on a detailed understanding of the neighborhood Handle booking of reservations and entertainment Position Requirements: Ability to stand for long periods without sitting Dress impeccably with great attention to sartorial presentation Lift and move objects or people using your body without the aid of machinery Comply with the spirit/letter of Equal Opportunity Housing, Fair Housing Law, and Standard Operating Procedures HireOne Staffing is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream. We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. RequiredPreferredJob Industries Hotel & Hospitality

Want to work at America's BEST day spa? Ready to do what you love? Ready to make a difference and be an important part of our Team? Come join The Woodhouse Day Spas, voted America's best day spa in 2012 and 2013 by American Spa Magazine! We are hiring for Full Time and Part Time Spa Concierge. At The Woodhouse, we value our team members and strive for excellence with every guest experience. Share with us your unique talents and professionalism and in return, we will train you in “The Woodhouse Way” providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the way-as you excel and grow in your talents, opportunity will follow you. The Woodhouse Day Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our company's mantra. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. Want to be more than just a number --then you should consider joining the Woodhouse Family today! Our spa concierge... Makes the magic happen by providing the ultimate guest experience and invoking guest delight! Happiness follows you wherever you go! More specifically, our fabulous Spa Concierge: Provides personal attention from the time the guest walks though the door Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience Answers the phone with a smile each and every time Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience Remembers the small things that make The Woodhouse special--the guest's favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries Serves as back up for the leadership team, when they are busy taking care the “big stuff”, you always make sure things are running smoothly Woodhouse Perks include: Competitive Pay and Incentive programs Paid vacations for full time employees Generous discounts and opportunities to enjoy services and products “The Woodhouse Way” paid training program Working in a new state of the art facility The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free and smoke free workplace. Passion Meets Purpose at Woodhouse At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us. Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you'll share your craft in a luxury environment with ample opportunity for growth. About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.

Showroom Concierge (Full-Time) - Washington, D.C. (Georgetown) The Showroom Concierge provides an exceptional experience for every Brilliant Earth customer while maintaining a premium showroom environment. You will serve as the initial representation of the company, greeting customers upon arrival and ensuring the best possible experience in our showrooms. Behind the scenes, you will keep the showroom in pristine condition. You will balance multiple interactions with attention and care while sharing in the happiest moments of our customers' lives. The ideal candidate will be able to work a schedule that includes weekend days. This role is in-person at our Washington, D.C. (Georgetown) showroom location. The targeted budget for this position is $20/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: Proactively greet, check-in, and assist customers, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality. Act as a brand ambassador, communicating our brand values and company mission of creating a more sustainable, transparent, and compassionate jewelry industry. Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries. Call customers to confirm showroom appointments and answer any pre-appointment questions. Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience. Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines. Conduct weekly and quarterly audits to ensure showroom standards are being upheld. Follow through with resolving opportunities identified. Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed. Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security. Open and/or close the showroom and waiting area. What you have: A passion for the customer. You don't just like to help - you go above and beyond to provide the best possible experience to each customer that comes through the door. It's all in the details. When it comes to our customers' most significant moments, you know it's the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment. Communication is Key. You have a way with words. Whether you're interacting with a customer or teammate in person, via email, or by chat, you're clear and concise. Master of Collaboration. You're a team player. You believe that in order to transform the jewelry industry, we all have to work together! A mind for multi-tasking. Whether you're welcoming a customer or updating our inventory, you're an expert at managing multiple tasks simultaneously. Bonus Points if you have: Experience checking in or assisting customers or clients in a retail, hospitality, or restaurant environment. Experience with POS, CRM or ERP software and Mac operating systems. A passion for socially and environmentally responsible organizations and products What We Offer At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Learn more about how Brilliant Earth creates a culture of collaboration and growth Here! Set Schedule. We offer consistent weekly hours, and 2 consecutive days off. Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here! Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more! Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings. Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry. Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling! Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering. Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month! 401k match. We know that saving for the future is important. That's why we offer a generous 401k match. Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year. Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions. Disability and Life insurance. 100% employer-paid. Pre-Tax Commuter Benefits. How to Apply & What to Expect: Everyone at Brilliant Earth has a voice - we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You'll receive an email when we've received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other - our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.

Today is a new day. At Asbury we're filling it with more laughter, more possibilities, more ways to give back, all backed by support for whatever life brings your way. We are an organization with a mindset to help others, a place where seniors continue to teach, learn, and grow, a certified Great Place to Work where you can build a purposeful career. Let's do all the good we can in this world - together. Asbury Methodist Village, a part of Asbury Communities, Inc., the 14 th -largest, not-for-profit continuing care retirement community system in the United States as ranked by LeadingAge Ziegler. It's a welcoming environment unmatched in other continuing care retirement communities (CCRCs) in Maryland. In addition, Asbury Methodist Village is proud to hold EAGLE accreditation from the United Methodist Association of Health & Welfare Ministries. Come join our team that continues the legacy of serving the seniors of Montgomery County, MD and surrounding communities. Once you've submitted your application, you'll receive an email and text invitation from our trusted partner, Arena, to complete a short 3-5 minute questionnaire. Completing this step is required as part of the application process and helps us get to know you better. Schedule & Compensation PRN/Per Diem (as needed) Working hours: Weekends 8am - 4:30pm and 4:30pm - 8pm (evening availability preferred); availability during the week is a plus $19.00/hour This position may be eligible for a shift differential depending upon schedule Job Description Greet residents and provide general assistance to visitors, prospective residents, and families. Answer telephone calls. You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity. Process reports for such things as work orders, incidents and concerns. You will receive packages, plants, prescription drugs, etc. and deliver or hold as requested. Maintain the sign in/out log for the issuance of community keys, and gate passes. You will assist other departments with administrative functions. Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction. Maintain a positive and professional demeanor toward all residents, visitors and co-workers. Qualifications Minimum one (1) year of reception experience with heavy public contact, or in a security monitoring environment preferred. High school diploma or GED equivalency required. Additional Information Depending upon the status of the position, Asbury offers generous benefits including medical, dental, and vision coverage; 401K with match; PTO and paid holidays. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Join our team as a concierge and become the epitome of hospitality excellence for our residents. As a trusted ambassador of our community, your primary focus will be delivering exceptional customer service and ensuring every resident's needs are met with care and professionalism. From warmly greeting guests to providing personalized assistance, you'll be the friendly, reliable presence our residents depend on. If you have a passion for creating memorable experiences and enjoy making people's lives easier, this role is a perfect fit. Apply now and be a key part of our commitment to outstanding service. Key Responsibilities Provide Class “A” customer service - Building a good rapport with tenants and going above and beyond whenever possible Meet and greet all visitors such as tenants, guests and prospects Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Respond to tenant questions and complaints in a timely manner Ensure that only authorized individuals enter the building Manage incoming phone calls and direct them to the appropriate destination Coordinate reservation for amenity space, loading elevators and loading dock Complete daily building walks, looking for maintenance items, reorganizing furniture/décor and cleaning up whenever needed Work scheduled shifts Perform other duties as needed Qualifications High School Diploma or equivalent (GED) Strong customer service background 1 year of concierge or high-end customer service experience is preferred Must be able to work weekends Ability to work holidays required. Flexibility to pick up additional shifts, as needed Proficient in Microsoft Office, particularly Outlook, Word and Excel Outgoing personality with ability to relate to diverse group of people Self-motivated and high energy Strong problem-solving skills Strong sense of urgency Must be highly credible and trustworthy, and operate with high degree of integrity Must hold oneself and others accountable and strive for a high level of excellence Must have a positive, can-do attitude and be able to fuel growth and innovation Must be customer-focused and results-oriented Must want to continuously learn and develop Exceptional oral and written communication skills Ability to work well in a team establishing good working relationships with others Ability to multitask and prioritize tasks with a strong attention to detail Self-directed and able to work independently, with minimal supervision Benefits Compensation: - Competitive Salary with Bonus Potential - Generous Benefit Package: Medical, Dental, Vision, 401K Match, Life Insurance Career Development - Opportunities for Advancement within our expanding portfolio - Annual Professional Development Funds to fuel your growth Employee Perks (to name a few): - Housing Discount - Commuter Benefits - Free Parking and EV charging - Parental Leave Program - Enjoy a Friendly Work Environment that values collaboration *Note benefits vary depending on the function of your role

Since 1931, The B. F. Saul Company has been engaged in the acquisition, renovation, construction, and management of residential property in the Washington Metropolitan area. The Residential division is currently comprised of four luxury properties: The Waycroft (Arlington, VA), Park Van Ness (Washington, DC), The Kennedy-Warren (Washington, DC), Lyon Place (Arlington, VA), and The Milton at Twinbrook Quarter. Coming soon Hampden House (2025). Our Residential division prides itself on providing a high level of customer service to our residents to ensure complete resident satisfaction. Do you have a passion for customer service and networking? Are you friendly with a positive attitude and strong organizational skills? If so, we have an amazing opportunity for you to utilize those skills and more while offering opportunities for growth as a Concierge with B.F. Saul Company & Affiliates at Park Van Ness. Under the direction of the General Manager, the evening Concierge will be responsible for providing superior customer service at the front desk for all residents, visitors and vendors. This shift is Monday -Friday 3:00 pm - 11:00 pm. Job Description As a Concierge you are responsible for ensuring our residents' needs are met and they feel welcomed and safe when they walk into their home. Responsibilities of this position include: * Having a gracious approach to all activities. * Always presenting a professional image. * Greeting and responding to resident requests and inquires. * Addressing residents' concerns in accordance with the company's customer service standards. * Ensuring that only authorized individuals enter the building. * Managing multiple phone lines and directing them to the appropriate destination. * Assisting with resident packages and mail. Requirements/Experience/Education As a Concierge you will need the following: * Highschool diploma or GED. * Related experience as a concierge or a strong customer service background. * Ability to work under pressure. * Strong organizational skills, attention to detail, and excellent follow-through skills. * Strong written, verbal, and computer skills. * Knowledge of Yardi is a plus. Physical Requirements As a Concierge you must be able to lift 25 lbs. or more, regularly required to talk and hear, able to stand for prolonged periods of time or walk long distances, and occasionally be able to sit, climb stairs, stoop down, and bend down. Core Company Competencies Excellence: Demonstrates a commitment to continuous improvement, innovation, and achieving the highest possible standards for performance. Ethics: Demonstrates a commitment to integrity, peer respect, and fairness. Continuously demonstrates a strong work ethic by exhibiting an indisputable drive to get the job done. Results: Consistently going above and beyond to deliver exceptional results and value for the team and the organization. Core Job Competencies The key areas that are critical to success in this position are: Core Cultural Competency: Demonstrates respect for people and company values, mission and vision. Maintains a respectful, diverse and inclusive work environment. Demonstrates cooperation with colleagues and establishes strong working relationships to deliver positive results. Sets high performance and ethical standards and strives for continuous improvement to actively contribute to the success of the Company particularly in the values of Excellence, Ethics, and Results. Customer Service: Responds to customer service requests in a timely, professional, and enthusiastic manner; gives high priority to customer satisfaction. Attention to Detail: Taking responsibility for a thorough and detailed method of working. Initiative: Spotting opportunities within a circle of influence; anticipating challenges and acting on them; self-starting rather than waiting passively until the situation demands action. Reliability: Consistently good in quality and performance; ability to be trusted and depended on in one's job. Employee Benefits & Perks We offer our Concierge a competitive salary ($18/hr. - $21/hr. based on experience), a sales incentive program, tuition reimbursement, commuter benefits, PTO, healthcare insurance, a diverse and inclusive work culture, and much more. Apply today to join our dynamic team! The Residential division is proud to be an equal opportunity workplace. We foster an environment that recognizes employees' unique skillsets and ensure that all employees have an equal opportunity to grow and advance. If you are a candidate in need of assistance or an accommodation in the application process, please contact [email protected] or ************. Equal Opportunity Employer/Veterans/Disabled We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Concierge Bethesda, MD Part-Time About us: The St. James is a premier sports, wellness, and entertainment brand, empowering people of all ages to reach their peak potential. Our 450,000-square-foot flagship complex in Springfield, VA, offers a unique combination of world-class sports venues, elite training spaces, recovery amenities, and athletic and wellness programs. We also operate Performance Club locations in Springfield, VA, and Bethesda, MD, providing signature group classes, customized performance training, recovery, and high-performance programming in convenient club settings. From comprehensive training to family-friendly fun, lifestyle events, and sporting experiences, The St. James is your destination to discover your best self. Our People & Culture: At The St. James, we are in the business of human development. Our success in delivering exceptional guest experiences-experiences that engage, inspire, and delight-depends on our ability to recruit, retain, and cultivate team members who embody the true spirit of hospitality. We seek individuals who are committed to personal and organizational excellence, who are proactive and action-oriented, and who thrive in a collaborative team environment. If you have a passion for service and a dedication to continuous growth, we want you to be part of our team. : The St. James is looking for a CONCIERGE to join the team at our new Performance Club located in Bethesda, Maryland. The concierge will be primarily responsible for providing an elevated level of hospitality in welcoming members and guests, managing member feedback, taking, and escalating messages, managing mail and deliveries, and facilitating overall excellent member and guest experience. The concierge team will work directly for the Concierge Manager and General Manager of The St. James Performance Club. Key Responsibilities: Provide the highest level of customer service to members, prospective members, and guests. Professionally greet members, guests, and team members. Direct member and customer feedback or complaints to appropriate St. James manager, and follow-up on issues derived from those comments. Collaborate with the member experience Manager to order department supplies. Answer phones in a pleasant and friendly manner. Take messages and provide feedback on the phone as required. Update member accounts. Ability to work opening shift, evening shift, and work weekends if needed. Maintain an orderly work station area, including lobby and entrance ways. Supporting the safety of all members, guests, and team members. Qualifications Great hospitality, customer service and communication skills. Reliable, professional, computer literate, energetic, and friendly. Strong understanding of sales and customer service techniques. Excellent written and oral communication skills. Interested in health, fitness, and/or sports. Background check and vaccination status required. Hourly rate: $17.65 - $18.00 Get to know us better: ****************** https://******************/stj-sports ******************/careers Instagram: @thestjames @thestj_sports @thestjamesperfomanceclub This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operation of the department. The St. James is an equal opportunity employer committed to diversity and inclusion. We welcome qualified applicants from a variety of backgrounds inclusive of their race, color, religion, sexual orientation, gender, gender identity, expression or orientation, genetic information, national origin, age, disability, or status as a disabled or Vietnam-era veteran. #twparttime

Responsible for interacting in a courteous and friendly manner with guests, residents, vendors, and staff. Performs light clerical duties. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. The persons holding this position is delegated the responsibility in accordance with current duties and responsibilities in accordance with current existing federal and state regulations and established company policies and procedures. Other duties may be required and assigned. • Greet visitors and family members and provide non-confidential information requested • Answer the telephone promptly using the appropriate greeting for the community • Sort mail/packages and distribute to appropriate departments • Type and file correspondence and other information as needed • Adhere to and interpret resident's rights • Adhere to and interpret the personnel policies • Express concern and compassion for residents and families • Assists residents with scheduling: a. transportation service b. dining services c. submitting work order requests d. making reservations for various community events • Monitors emergency response system and fire alarm panel during daytime hours. • Assists with community sign-in and out process utilizing Accushield (or similar) system • Must be able to handle multiple tasks simultaneously. • Escort people, if necessary, to resident's apartment and other areas • Other duties as assigned by Supervisor. SUPERVISORY RESPONSIBILITIES • None QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Educational Requirements and Experience: • High School diploma or equivalent preferred but not required • Experience in customer service environment, preferably in a senior living setting. The employer is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the employer will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.

Provides exceptional customer service. Meets and greets residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Assists with general concierge services and performs administrative clerical, Word and Excel document work. Walks the building premises as directed for monitoring purposes. Your Responsibilities: * Provides exceptional customer service. * Meets and greets residents; checks guests and service providers in/out. * Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. * Assists with general concierge services and performs administrative clerical, Word and Excel document work. * Walks the building premises as directed for monitoring purposes * Monitors and controls access to the building * Resolves and follows-up on all complaints/issues, escalating to supervisor if necessary * Provides general concierge services as well as administrative clerical work when needed * Helps maintain a safe and secure environment throughout the building/property(s) * Walks the building premises as directed for monitoring purposes * Have the ability to understand and complete all required forms * May be assigned other duties by supervisor Skills & Qualifications: * Ability to manage multiple priorities * Demonstrates excellent customer service, communication and time management skills. * Basic knowledge of Microsoft Applications, especially Outlook, Word and Excel. * Command of information system hardware/software is preferred * Good written and verbal communication skills * Strong customer service and interpersonal skills required * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Computer and peripherals, standard and customized software applications and tools, and usual office equipment. * Ability to quickly and easily navigate the property/building as required to meet the job functions * Ability to lift 30 - 50 lbs * Requires standing, sitting position for long periods of time, walking and occasional climbing when necessary * Handle, finger, grasp and lift objects and packages; must be able to reach with hands and arms * The employee is required to work at a personal computer for extended periods of time as well as talking on the phone for extended periods of time * Must have the ability to detect auditory and/or visual emergency alarms * Occasional overtime may be required * Must have the ability to work extended/flexible hours, weekends, and attend Board meetings. Compensation: $18.50 - $20.00 per hour Disclaimer Statement: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven major and minor sports teams: 2018 NHL Stanley Cup Champion Washington Capitals, NBA's Washington Wizards, WNBA's 2019 Championship Washington Mystics, NBA G League's Capital City Go-Go, 2021 & 2020 NBA 2K League Champion Wizards District Gaming and Caps Gaming, an esports sub-brand of the Capitals. Additionally, it holds a significant investment in a seventh professional team, Team Liquid, an endemic esports team owned and operated by aXiomatic, in which MSE is an investor. In September 2022, MSE acquired the regional sports network, then-called NBC Sports Washington and newly rebranded as Monumental Sports Network. Monumental Sports Network now holds the exclusive local television media rights to Capitals', Wizards', and Mystics' games. The network is both a linear channel and a digital operation. Prior to acquiring the linear platform, the digital platform was launched by MSE in 2016, as the first-of-its-kind regional sports network for digital, mobile, and streaming platforms. Those linear and digital platforms are now combined and join Caps Radio, Wizards Radio, MSE Outdoor and Monumental Productions for a full suite of six media enterprises. In addition to Capital One Arena - a venue which hosts 3M+ visitors across over 250 events annually, MSE also manages MedStar Capitals Iceplex (training facility for the Capitals), MedStar Health Performance Center (training facility for the Wizards, Mystics, and Go-Go) and EagleBank Arena (a 12,000+ live event venue on George Mason University's campus). In July 2020, MSE partnered with William Hill (subsequently acquired by Caesars Entertainment) to open the first ever in-arena sportsbook in North America, now called Caesars Sportsbook. MSE opened "District E powered by Ticketmaster" in the spring of 2023, a flagship esports and entertainment venue. This 14,000-square-foot live-event theater offers a 365-day-a-year series of immersive experiences in esports, music, culinary excellence, event programming, and community events. MSE proudly promotes its core values for all those that interact with the company. As a member of our team: * You will provide first-class customer service and value for our fans. * You will champion a double-bottom line that engages, unifies, and gives back to the community we serve. * You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans. * You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data. * You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble. * You will innovate. We are nimble and first to market. We are not averse to risk. * You will have fun. We are in the business of happiness. Position Summary: At Capital One Arena, the Concierge offers individualized service for premium areas, using CRM data to predict guest needs, create personalized experiences, and capture insights for ongoing service enhancements. Are you an experienced professional in customer service passionate about crafting positive and memorable experiences? We'd love to hear from you! Responsibilities: * Greet premium guests by name, reference past preferences, and deliver tailored in-event gestures. * Lead check-in points, premium venue receptions, and special attentions with integrity and warmth. * Implement surprise-and-delight opportunities within defined discretionary guidelines. * Reference proprietary playbooks & service standards to ensure consistency in every interaction. * Log all guest comments, service moments, and opportunities into the CRM for real-time adjustments and future follow-ups. * Patrol assigned premium spaces to uphold brand-aligned service choreography. * Acquire extensive knowledge of Capital One Arena, its teams and projects, upcoming events, and key locations to communicate effectively with VIP guests. * Act as a subject-matter resource on District happenings, partner offerings, and local hotspots. * Collect real-time guest feedback and operational insights; share observations during shift debriefs. * Collaborate with Concierge Captains to refine SOPs, workflows, and surprise-and-delight playbooks. Minimum Qualifications: * 2+ years of experience in hospitality, event staffing, or customer-facing roles at premium venues. * Strong interpersonal skills, emotional intelligence, and an anticipatory service mentality. * Detail oriented with excellent time-management and multitasking abilities. * Experience using CRM platforms, mobile messaging apps, and basic venue technology. * Flexibility to work variable hours, including evenings, weekends, and special events. * Background in luxury hotels, fine-dining restaurants, travel concierges, or high-profile event environments. * Familiarity with digital concierge tools and AI/CRM integrations. * Knowledge of local hotels, restaurants, cultural institutions, and transportation networks. * Certificate or training in hospitality service excellence or guest-centric frameworks. Pay Range: $30.00 - $40.00 USD/hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Title: Concierge Department: Various Reports to: Site Director Job Type: Non-Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences. We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive. With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service. The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact. If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience. Job Summary: The Concierge is responsible for greeting guests or members. The Concierge must be well versed in the different amenities and services offered at the facility, to be able to provide adequate information to the clients of the facility. They are to help clients with their queries. Key Responsibilities: Adheres to policies of the facility and Arch Amenities Group. Reports any incident or accident to the Facility Manager. Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy. Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair. Maintains a monthly inventory of supplies and or products, when applicable. Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests. Participates in the Manager on Duty (MOD) schedule, if applicable. Helps ensure the facility is only accessed by actual members and/or guests, and that it is safe and secure at all times. Greets each and every guest with a smile and direct eye contact. Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc. Uses time efficiently throughout shifts by checking equipment, locker rooms, gift shop stocks, inventory, etc. Ensures proper coverage when it's necessary to leave the area. Keeps the area clear of clutter and personal effects. Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book. Informs facility manager of any member, guest, or facility issues. Enrolls members and guests in programs. Makes reservations for services and personal training, when applicable. Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable. Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events. Additional duties as assigned. Qualifications: High School diploma but college degree preferred. Customer service experience Previous experience handling money Excellent communication, customer service skills, and work ethic Efficient, well organized, and able to handle a variety of duties simultaneously Professional manner, discretion, and appearance Excellent verbal and written skills Energetic, enthusiastic and motivational. A strong team player. Proficient in appropriate computer skills and office equipment Ability to lift 25 lbs. Availability to work nights, weekends and holidays Availability to stand for long periods of time This position requires the ability to stand, stoop, kneel, crouch, bend, walk, and talk The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms Essential Function Seldom Occasionally Frequently Stationary Position -- Sitting or Standing X Active Position -- Walking, jogging, running X Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate X Climb/Balance -- Stairs, ladders, ropes, equipment, beams X Stoop/kneel/crouch or crawl -- Position self, move X Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information X See -- Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess X Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less X Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more X Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool. X DISCLAIMER The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position. Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.

Job Title: Concierge Department: Various Reports to: Site Director Job Type: Non-Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences. We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive. With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service. The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact. If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience. Job Summary: The Concierge is responsible for greeting guests or members. The Concierge must be well versed in the different amenities and services offered at the facility, to be able to provide adequate information to the clients of the facility. They are to help clients with their queries. Key Responsibilities: Adheres to policies of the facility and Arch Amenities Group. Reports any incident or accident to the Facility Manager. Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy. Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair. Maintains a monthly inventory of supplies and or products, when applicable. Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests. Participates in the Manager on Duty (MOD) schedule, if applicable. Helps ensure the facility is only accessed by actual members and/or guests, and that it is safe and secure at all times. Greets each and every guest with a smile and direct eye contact. Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc. Uses time efficiently throughout shifts by checking equipment, locker rooms, gift shop stocks, inventory, etc. Ensures proper coverage when it's necessary to leave the area. Keeps the area clear of clutter and personal effects. Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book. Informs facility manager of any member, guest, or facility issues. Enrolls members and guests in programs. Makes reservations for services and personal training, when applicable. Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable. Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events. Additional duties as assigned. Qualifications: High School diploma but college degree preferred. Customer service experience Previous experience handling money Excellent communication, customer service skills, and work ethic Efficient, well organized, and able to handle a variety of duties simultaneously Professional manner, discretion, and appearance Excellent verbal and written skills Energetic, enthusiastic and motivational. A strong team player. Proficient in appropriate computer skills and office equipment Ability to lift 25 lbs. Availability to work nights, weekends and holidays Availability to stand for long periods of time This position requires the ability to stand, stoop, kneel, crouch, bend, walk, and talk The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms Essential Function Seldom Occasionally Frequently Stationary Position -- Sitting or Standing X Active Position -- Walking, jogging, running X Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate X Climb/Balance -- Stairs, ladders, ropes, equipment, beams X Stoop/kneel/crouch or crawl -- Position self, move X Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information X See -- Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess X Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less X Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more X Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool. X DISCLAIMER The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position. Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.

WHY YOU'LL LOVE WHAT YOU DO AT PLANTA: Medical, Dental, Vision & Life Insurance offered for PLANTA employees. Work/life balance is a priority - annual PTO starts 90 days after date of employment. No limit on referral bonuses for sending Leadership and Team Members our way, paid after 180 days of successful employment. 50% off delicious plant-powered food at all full-service PLANTA concepts: PLANTA, PLANTA Queen, and PLANTA Cocina. Exciting career growth & development opportunities as part of an ever-expanding company: new restaurants and new positions are always on the horizon. PLANTA is building a team of inclusive, strategic, and dynamic individuals who lead with a focus on equity, productivity, and workplace satisfaction. Our mission is to FUEL THE FUTURE and we do this across every corner of the hospitality industry, from creative and marketing to culinary, beverage, and beyond. Together, we craft exceptional guest experiences that leave a lasting impression. At PLANTA, our passion for hospitality runs deep. It goes beyond delivering outstanding experiences for our guests; it's about nurturing and developing our team to become the next generation of industry leaders. We are committed to sourcing the finest ingredients and embracing our social responsibility to create a more sustainable organization each day. What you'll find at PLANTA is a culture fueled by our core values: Determined-we stand for change, and together, we plan to win. Humble-we make mistakes, but we own them and learn from them. Intentional-we genuinely care about the people and the world around us. Nourishing-we aim to leave our guests, communities, and team members in a better place. Evolving-we embrace change and champion flexibility as we grow together. CONCIERGE Reporting to the Restaurant Leader, the Concierge ensures that our guests have a pleasant and memorable dining experience from the initial impression to the fond farewell. This individual understands above and beyond service and ensures guest satisfaction is the highest priority. They work as a team, to maximize service revenues by accommodating guests, reservations and walk-ins in a strategic manner. They are expected to greet all guests with enthusiasm, be well informed in all aspects of our offerings and provide our guests a world-class experience. WHAT'S ON YOUR PLATE: Champions the brand's vision and values and contribute to a culture of positivity and high standards where all employees CHASE perfection in everything they do Create an environment that is warm, welcoming and filled with positivity for guests and employees Uphold our standards at all times and treat everyone with courtesy and respect Warmly and graciously greet all incoming and departing guests Seat guests proactively, promptly, with genuine care to attention and detail Actively communicate with the Leadership team any issues or potential concerns relating to seating, guest experience or the ability of staff to service the business of their section Prepare and present all pre-shift notes for upcoming service (ie. PX's, celebrations, etc.) Operate and maintain reservations systems and assign reservations daily on SevenRooms that is logical and appropriate Update reservation system with guest information and details Answer incoming calls, reservations and administer call backs Advise colleagues of guest special occasions, unique celebrations, concerns for allergies or other service needs which require special attention, once known Relaying the necessary information in regards to allergies and guest requests to management, respective captain, and kitchen Constant communication with captains and management to ensure out times are provided, guests are dining within appropriate times, and resets are completed in an efficient manner Ensure opening, closing and weekly checklists are being used and all tasks on said checklists are being completed Ensure that all areas of the restaurant under Concierge's purview are well maintained and kept clean at all times including the concierge stands, all front entrance windows, floors and mats, mirrors and chrome, and washrooms Communicate with leadership on any need to know information regarding restaurant or Concierge specific needs. Complete any additional tasks assigned to the Concierge team such as MyCheck integration or take out order management INGREDIENTS YOU'LL BRING TO THE TABLE: Fully understand and embody PLANTA's can-do attitude, demonstrating a level of passion and dedication where no task is beneath you. 1-2 years' experience in a similar, fast paced environment with similar standards Experience using reservation systems Well-spoken and excellent communication skills Humble and relatable with a confident attitude Remain highly detailed at all times Respectful and professional with all interactions Proactive in understanding guests' needs Creativity in finding solutions to provide guests an exceptional experience Ability to ease conflict and resolve issues Team oriented with capability to work in a high stressed environment High organizational skills and ability to prioritize Professional appearance appropriate for a premier restaurant Results-oriented and impeccably organized Degree/ Diploma in Hospitality, WSET, Prud'homme or equivalent considered an asset Full time flexible hours are required (days, nights, weekends, holidays) or as agreed with your hiring manager At PLANTA we do not tolerate any form of discrimination in the workplace, including during the recruitment stages. As such, all applications are viewed by our diverse recruitment team that uses a holistic and equitable approach. PLANTA is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations in accordance with the Americas with Disabilities Act during the application process are available upon request.

Job Description WHY YOU'LL LOVE WHAT YOU DO AT PLANTA: Medical, Dental, Vision & Life Insurance offered for PLANTA employees. Work/life balance is a priority - annual PTO starts 90 days after date of employment. No limit on referral bonuses for sending Leadership and Team Members our way, paid after 180 days of successful employment. 50% off delicious plant-powered food at all full-service PLANTA concepts: PLANTA, PLANTA Queen, and PLANTA Cocina. Exciting career growth & development opportunities as part of an ever-expanding company: new restaurants and new positions are always on the horizon. PLANTA is building a team of inclusive, strategic, and dynamic individuals who lead with a focus on equity, productivity, and workplace satisfaction. Our mission is to FUEL THE FUTURE and we do this across every corner of the hospitality industry, from creative and marketing to culinary, beverage, and beyond. Together, we craft exceptional guest experiences that leave a lasting impression. At PLANTA, our passion for hospitality runs deep. It goes beyond delivering outstanding experiences for our guests; it's about nurturing and developing our team to become the next generation of industry leaders. We are committed to sourcing the finest ingredients and embracing our social responsibility to create a more sustainable organization each day. What you'll find at PLANTA is a culture fueled by our core values: Determined-we stand for change, and together, we plan to win. Humble-we make mistakes, but we own them and learn from them. Intentional-we genuinely care about the people and the world around us. Nourishing-we aim to leave our guests, communities, and team members in a better place. Evolving-we embrace change and champion flexibility as we grow together. CONCIERGE Reporting to the Restaurant Leader, the Concierge ensures that our guests have a pleasant and memorable dining experience from the initial impression to the fond farewell. This individual understands above and beyond service and ensures guest satisfaction is the highest priority. They work as a team, to maximize service revenues by accommodating guests, reservations and walk-ins in a strategic manner. They are expected to greet all guests with enthusiasm, be well informed in all aspects of our offerings and provide our guests a world-class experience. WHAT'S ON YOUR PLATE: Champions the brand's vision and values and contribute to a culture of positivity and high standards where all employees CHASE perfection in everything they do Create an environment that is warm, welcoming and filled with positivity for guests and employees Uphold our standards at all times and treat everyone with courtesy and respect Warmly and graciously greet all incoming and departing guests Seat guests proactively, promptly, with genuine care to attention and detail Actively communicate with the Leadership team any issues or potential concerns relating to seating, guest experience or the ability of staff to service the business of their section Prepare and present all pre-shift notes for upcoming service (ie. PX's, celebrations, etc.) Operate and maintain reservations systems and assign reservations daily on SevenRooms that is logical and appropriate Update reservation system with guest information and details Answer incoming calls, reservations and administer call backs Advise colleagues of guest special occasions, unique celebrations, concerns for allergies or other service needs which require special attention, once known Relaying the necessary information in regards to allergies and guest requests to management, respective captain, and kitchen Constant communication with captains and management to ensure out times are provided, guests are dining within appropriate times, and resets are completed in an efficient manner Ensure opening, closing and weekly checklists are being used and all tasks on said checklists are being completed Ensure that all areas of the restaurant under Concierge's purview are well maintained and kept clean at all times including the concierge stands, all front entrance windows, floors and mats, mirrors and chrome, and washrooms Communicate with leadership on any need to know information regarding restaurant or Concierge specific needs. Complete any additional tasks assigned to the Concierge team such as MyCheck integration or take out order management INGREDIENTS YOU'LL BRING TO THE TABLE: Fully understand and embody PLANTA's can-do attitude, demonstrating a level of passion and dedication where no task is beneath you. 1-2 years' experience in a similar, fast paced environment with similar standards Experience using reservation systems Well-spoken and excellent communication skills Humble and relatable with a confident attitude Remain highly detailed at all times Respectful and professional with all interactions Proactive in understanding guests' needs Creativity in finding solutions to provide guests an exceptional experience Ability to ease conflict and resolve issues Team oriented with capability to work in a high stressed environment High organizational skills and ability to prioritize Professional appearance appropriate for a premier restaurant Results-oriented and impeccably organized Degree/ Diploma in Hospitality, WSET, Prud'homme or equivalent considered an asset Full time flexible hours are required (days, nights, weekends, holidays) or as agreed with your hiring manager At PLANTA we do not tolerate any form of discrimination in the workplace, including during the recruitment stages. As such, all applications are viewed by our diverse recruitment team that uses a holistic and equitable approach. PLANTA is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations in accordance with the Americas with Disabilities Act during the application process are available upon request.

Job Description : We are seeking passionate, friendly, and customer service-oriented team members to join our Community Concierge team! The Community Concierge will assist members & guests with a variety of services from daily check-in, member services, and securing reservations for onsite club amenities. Duties/Responsibilities: Checking in members and accompanying guest(s) Assist in the new member onboarding process by entering new members into all required systems. Assist members in the day-to-day use of the club including conference room reservation and booking inquires Monitor and respond to emails from members and potential members Give tours of the club to prospective members Troubleshooting app, conference room, and event usage errors Complete membership call lists to promote club events and promotions Construct and manage mass emails Troubleshooting A/V for members and guests Oversee the aesthetics and upkeep of the club Discuss the club according to brand standards Content curation of digital marketing and signage as it pertains to entertainment throughout the club Reaching out to members and gauging feedback regarding club experience and satisfaction, and general wellness of the members Develops and maintains relationships to fulfill the needs of members, guests, or employees. Sorting and distributing communications & incoming mail Performs other related duties as assigned. Required Skills/Abilities: Excellent verbal and written communication skills. Proficient in Microsoft Office Suite or related software. Excellent problem-solving and critical thinking skills. Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment Must have a positive attitude with the ability to remain flexible and patient. Excellent organizational and multitasking skills. Excellent administrative skills. Education and Experience: At least two years of hotel guest services experience highly preferred. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. The Gathering Spot is an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Powered by JazzHR jm L4zVK3M5