How To Become A Conference Service Coordinator: What It Is and Career Path

What is a conference service coordinator and how to become one

Updated January 8, 2025

3 min read

Anybody who's tried to get a large group of people to organize themselves can probably appreciate that conferences are difficult to organize. That is why many hotels that host conferences, or businesses that organize them, hire conference service coordinators. A conference service coordinator takes care of all of the tasks needed to make a conference run smoothly.

Before a conference occurs, the conference service coordinator helps invite guests, coordinate bookings, and arrange meeting rooms. During a conference, their work gets even more difficult. The conference service coordinator is on hand to do anything that the conference needs to run smoothly, from providing tech support to taking notes during important meetings to arranging catering.

Some conference service coordinators have degrees in hospitality, but many others do not. Practical experience with event planning, excellent communication skills, and the ability to keep a cool head under pressure are often more important than a diploma.

ScoreConference Service CoordinatorUS Average

Salary

3.4

Avg. Salary $43,998

Avg. Salary $59,228

Stability level

7.6

Growth rate 18%

Growth rate 0.3%

Diversity

4.2

Race

American Indian and Alaska Native 0.24%

Asian 5.92%

Black or African American 11.14%

Hispanic or Latino 16.47%

Unknown 4.71%

White 61.52%

Gender

female 70.35%

male 29.65%

Age - 36

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 36

Stress level

7.6

Stress level is high

7.1 - high

Complexity level

7.3

Complexity level is challenging

7 - challenging

Work life balance

4.0

Work life balance is poor

6.4 - fair

Key steps to become a conference service coordinator

Explore conference service coordinator education requirements

Most common conference service coordinator degrees

Bachelor's

76.5 %

Associate

9.1 %

Master's

6.4 %

Start to develop specific conference service coordinator skills

Skills	Percentages
Reservations	21.03%
Booking	7.29%
Event Planning	5.20%
Meeting Rooms	4.28%
Delphi	4.27%

Complete relevant conference service coordinator training and internships

Accountants spend an average of 1-2 years on post-employment, on-the-job training. New conference service coordinators learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a conference service coordinator based on U.S. Bureau of Labor Statistics data and data from real conference service coordinator resumes.

Research conference service coordinator duties and responsibilities

Manage incoming group rooming lists, VIP requests, billing, and hotel room inventory.
Manage and maintain conference room availability and A/V support.
Receive and accurately process event reservations by phone and email.
Coordinate with food/beverage manager, reservations manager and housekeeping manager/staff for confirm events and/or arrivals.

Prepare your conference service coordinator resume

When your background is strong enough, you can start writing your conference service coordinator resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a conference service coordinator resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable conference service coordinator resume templates

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