How To Become A Conference Services Manager: What It Is and Career Path

What is a conference services manager and how to become one

Updated January 8, 2025

3 min read

Conference services managers organize various types of events. They are usually employed by large venues such as hotels or cultural spaces. They are responsible for coordinating logistics for conferences or assemblies of various kinds.

As a conference services manager, you will build relationships and maintain contact with representatives of groups or organizations. It will be your job to consult with clients and carry out the work they commission you with to their satisfaction.

Inviting speakers and attendees, designing the program, arranging catering and accommodation for guests will be among your day-to-day tasks. You will oversee the work of people on your team, resolving issues and delegating responsibilities. You need to be a pro in networking and communication, have a strong affinity for managing your time, and multitask as if your life depended on it.

ScoreConference Services ManagerUS Average

Salary

4.0

Avg. Salary $50,711

Avg. Salary $59,228

Stability level

9.1

Growth rate 10%

Growth rate 0.3%

Diversity

7.5

Race

American Indian and Alaska Native 0.57%

Asian 8.86%

Black or African American 11.60%

Hispanic or Latino 17.80%

Unknown 5.24%

White 55.93%

Gender

female 72.25%

male 27.75%

Age - 38

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 38

Stress level

9.1

Stress level is very high

7.1 - high

Complexity level

5.3

Complexity level is intermediate

7 - challenging

Work life balance

5.0

Work life balance is fair

6.4 - fair

Key steps to become a conference services manager

Explore conference services manager education requirements

Most common conference services manager degrees

Bachelor's

74.5 %

Associate

12.8 %

Master's

6.4 %

Start to develop specific conference services manager skills

Skills	Percentages
Reservations	10.73%
Conference Services	9.51%
Booking	9.22%
Banquet Event Orders	5.64%
Repeat Business	4.59%

Complete relevant conference services manager training and internships

Accountants spend an average of 1-2 years on post-employment, on-the-job training. New conference services managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a conference services manager based on U.S. Bureau of Labor Statistics data and data from real conference services manager resumes.

Research conference services manager duties and responsibilities

Lead weekly team meetings to review group resumes and BEOs with key hotel staff.
Manage RFP's; review contracts; and coordinate with select vendors from planning to implementation.
Handle groups with meeting and catering requirements throughout entire booking process.
Create BEOs and resumes to communicate in detail to all staff members on property

Prepare your conference services manager resume

When your background is strong enough, you can start writing your conference services manager resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a conference services manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable conference services manager resume templates

Build a professional conference services manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your conference services manager resume.