- Promote and sell Food & Beverage, Accommodations, Transportation, Recreation, Activities and conference programs that meet and exceed department budget goals.
- Manage accounts through the planning process to ensure a successful event from pre arrival to post departure. Coordinate all aspects and details of agenda.
- Consider optimal bottom line impact on the company when selling F&B events.
- Communicate all details, changes, revisions with client and proper departments following resort policies and guidelines by generating BEO’s Event Agendas, memos and any necessary correspondence.
1. Schedule and chair on site planning, pre-conference meetings, and exit interviews with meeting planners and Wintergreen Managers when needed..
2. Follows up with Banquet Manager on signage and timeliness of set-up, cleanliness of meeting rooms, conference center and public areas to ensure functions are arranged as indicated on BEO’s informing the Banquet Staff of any issues that need to be addressed.
3. Sell and reserve necessary recreation, activities, and transportation needs with respective departments. Update booking profile and review with client event procedures and cancellation policies.
4. Manage client by corresponding with client in a timely and professional manner throughout the planning stages as well as contacting client upon arrival and periodically during their visit to ensure their every need is met.
5. Assure the transmission of charges, meeting room rentals and miscellaneous services.
6. Arrange all aspects of F&B from restaurant reservations to banquet functions.
7. Sell and secure entertainment, photographers, florists, tents for events and special theme groups.
8. Evaluate potential problems with a group’s program, exercise appropriate judgment and find solution to the problem.
9. Keep abreast of rate changes, package information, and resort operation schedules.
10. Interact with and assist clients whose files may be assigned to another Conference Services Manager during pre-planning and while on site if situation arises.
11. Assist in distribution of BEO’s, Event Agendas, F&B and general weekly reports and updating lobby board.
12. Keep Director, Food & Beverage informed of group situations, comments, and criticism, both positive and negative during planning stages and while on site.
13. Attend weekly program review meetings.
14. Assist others with coordination of special events, i.e., New Year’s Eve & Club W Membership Events.
15. Assist in planning events and executing events, at restaurants when needed.
16. Assist others in any way they might need.
17. Assist clients with business office needs, i.e., faxes, copies, messages, etc….,
when Business Center is not available.
18. Other duties as may be assigned from time to time.
BENEFITS OF WORKING AT WINTERGREEN:Wintergreen Resort is a place for mountain lovers, adventure seekers and outdoor explorers. A place to chase new experiences, marvel at the unexpected, and build new relationships that will keep you coming back for more. We work to play! We work in a fun-filled, beautiful resort setting and have a competitive compensation with a comprehensive benefit portfolio for full time associates: (medical, dental, vision, life, short and long term disability insurances as well as Paid Time Off and a 401K plan). Our unique recreational benefit package offers associates free and/or discounted resort activities, services and products..
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other characteristic protected by applicable law.
We have many fantastic opportunities available from our spectacular, sweeping mountain slopes to our beautiful valley and lake. If this position isn’t quite what you are looking for, please visit our career page for even more open positions: Wintergreen Resort: Premier Blue Ridge Mountain Ski, Golf, Tennis, Spa and Family Vacation Resort in Virginia