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Configuration analyst skills for your resume and career
15 configuration analyst skills for your resume and career
1. Product Design
Product design can be described as a process of imagining, creating, and iterating products that solve user's problems and talk about the specific needs of users in the market. Product design is an engineering disciple and it is the basic design and idea that goes before the mass production of the product.
- Conferred with department managers to obtain additional information and to interpret policies and procedures for reporting changes in product design.
- Assisted with network infrastructure setup and testing and provided input regarding prototype product designs and systems integration.
2. System Configuration
System configuration involves regulating the device on a computer. It explains all the essential elements that contribute to building the system as a whole. A well-configured system steers clear of resource-conflict issues, and uses the latest equipment to enhance overall performance. System configuration will allow you to keep your data up to date. From the hardware to the software, we can configure different aspects of a computer system. It improves all the functionality of design, which helps to increase performance.
- Performed detailed system configuration functions in the areas of provider contracting, member benefits and health plan administration functions.
- Represented the System Configuration team with implementation meetings as required by Account Managers, Operations Manager and Clinical Consultants.
4. Product Data Management
- Represent Product Data Management team in cross functional program meetings.
- Lead for transitioning to a new product data management (PDM) system, and oversaw the training of users.
5. Technical Support
Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.
- Provided technical support for Production trouble tickets and resolved issues in accordance with established procedures and guidelines.
- Provide technical support to department/agency personnel on the software developed for implementations.
6. Strong Analytical
- Resolved incidents timely by leveraging strong analytical and problem solving skills.
- Maintain strong analytical and problem solving skills Meets productivity expectations
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- Maximize Facets system capabilities within the production environment by developing new system capabilities for complex system maintenance and problem resolution.
- Completed a Product Rationalization project in which standardized products were created in conjunction with a Facets upgrade and re-configuration.
8. CPT
CPT is a medical term that stands for Current Procedural Terminology. Whenever a procedure like surgery or diagnosis occurs or some other medical service is rendered to a patient, it is reported to the concerned physician, insurance company, or organization. The aforementioned practice is widely referred to as CPT.
- Set up and maintained group benefit files, provider fee schedules, CPT and ICD-9 files, and provider capitation system.
- Maintained knowledge of industry standard codes (CPT, HCPCS) and Standard Fee Schedules (Standard Medicare, Medi-Cal).
9. Troubleshoot
Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.
- Debug and troubleshoot claims event encountered and validate outcomes against configured benefits.
- Debugged and troubleshoot applications issues with production and non-production environments.
10. Lifecycle Management
- Used Oracle, Apex, Windchill, CMM2, PRD and HP Application Lifecycle Management systems to build product.
- Job Description Application Administrator for Application Lifecycle Management Tool, PTC Integrity.
11. Windows
Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.
- Maintained classified and unclassified documentation using multiple operating environments such as Unix and Windows and different CM techniques.
- Supported Windows Unix desktops and server needs for retail business subdivisions by packaging and deploying business applications.
12. Configuration Changes
- Developed interim quality assurance procedures for validating configuration changes requiring the authorization and documentation of all requests for GL mapping changes.
- Supported client configuration changes and new configuration requirements including configuration analysis, design, build and test.
13. Claims Processing
Claims Processing is the entire workflow involved within the insurance company to evaluate a claim before it gets approved. It has many administrative layers such as assessing insurance eligibility, investigating the medical treatments taken, and reviewing medical codes before it settles or denies a claim with the insured healthcare provider.
- Applied extensive knowledge of claims processing and system operations to effectively and efficiently perform responsibilities of the Benefit Analyst.
- Utilize knowledge of provider billing and claims processing, direct Provider Services/Relations with the claims processing notifications.
14. User Acceptance
- Work with the client during the User Acceptance phase and implement changes to configuration as part of ongoing service in operations.
- Conducted Unit test, Integration test and user acceptance test for newly developed programs.
15. Process Improvement
- Participate in identifying program needs to support database designs needed to establish process improvements where appropriate.
- Participated in projects for process improvements and new product development.
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Faculty, Brigham Young University - Idaho
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What soft skills should all configuration analysts possess?
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List of configuration analyst skills to add to your resume

The most important skills for a configuration analyst resume and required skills for a configuration analyst to have include:
- Product Design
- System Configuration
- SharePoint
- Product Data Management
- Technical Support
- Strong Analytical
- Facets
- CPT
- Troubleshoot
- Lifecycle Management
- Windows
- Configuration Changes
- Claims Processing
- User Acceptance
- Process Improvement
- DRG
- Java
- PDM
- Confluence
- CDRL
- Configuration Control Board
- Business Processes
- Engineering Changes
- Post Implementation
- Data Integrity
- Configuration Management Policies
- Medicaid
- ERP
- QA
- Test Cases
- SQL Server
- System Issues
- Fee Schedules
- Technical Documentation
- Jenkins
- EDI
- System Functionality
- ISO
- Professional Work
- Configuration Management
- Unix
- ClearCase
- Configuration Issues
- CMMI
- Business Rules
- Production Environment
- ITIL
Updated January 8, 2025