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Configuration analyst skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Michael McLaughlin,
Jennifer Coupland
Below we've compiled a list of the most critical configuration analyst skills. We ranked the top skills for configuration analysts based on the percentage of resumes they appeared on. For example, 5.6% of configuration analyst resumes contained product design as a skill. Continue reading to find out what skills a configuration analyst needs to be successful in the workplace.

15 configuration analyst skills for your resume and career

1. Product Design

Product design can be described as a process of imagining, creating, and iterating products that solve user's problems and talk about the specific needs of users in the market. Product design is an engineering disciple and it is the basic design and idea that goes before the mass production of the product.

Here's how configuration analysts use product design:
  • Conferred with department managers to obtain additional information and to interpret policies and procedures for reporting changes in product design.
  • Assisted with network infrastructure setup and testing and provided input regarding prototype product designs and systems integration.

2. System Configuration

System configuration involves regulating the device on a computer. It explains all the essential elements that contribute to building the system as a whole. A well-configured system steers clear of resource-conflict issues, and uses the latest equipment to enhance overall performance. System configuration will allow you to keep your data up to date. From the hardware to the software, we can configure different aspects of a computer system. It improves all the functionality of design, which helps to increase performance.

Here's how configuration analysts use system configuration:
  • Performed detailed system configuration functions in the areas of provider contracting, member benefits and health plan administration functions.
  • Represented the System Configuration team with implementation meetings as required by Account Managers, Operations Manager and Clinical Consultants.

3. SharePoint

Here's how configuration analysts use sharepoint:
  • Designed and maintained a SharePoint farm as well as other Windows Application servers and related infrastructure in support of business goals.
  • Worked with the structure and initial population of the AEHF Program's CM SharePoint site for intranet content and document management.

4. Product Data Management

Here's how configuration analysts use product data management:
  • Represent Product Data Management team in cross functional program meetings.
  • Lead for transitioning to a new product data management (PDM) system, and oversaw the training of users.

5. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how configuration analysts use technical support:
  • Provided technical support for Production trouble tickets and resolved issues in accordance with established procedures and guidelines.
  • Provide technical support to department/agency personnel on the software developed for implementations.

6. Strong Analytical

Here's how configuration analysts use strong analytical:
  • Resolved incidents timely by leveraging strong analytical and problem solving skills.
  • Maintain strong analytical and problem solving skills Meets productivity expectations

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7. Facets

Here's how configuration analysts use facets:
  • Maximize Facets system capabilities within the production environment by developing new system capabilities for complex system maintenance and problem resolution.
  • Completed a Product Rationalization project in which standardized products were created in conjunction with a Facets upgrade and re-configuration.

8. CPT

CPT is a medical term that stands for Current Procedural Terminology. Whenever a procedure like surgery or diagnosis occurs or some other medical service is rendered to a patient, it is reported to the concerned physician, insurance company, or organization. The aforementioned practice is widely referred to as CPT.

Here's how configuration analysts use cpt:
  • Set up and maintained group benefit files, provider fee schedules, CPT and ICD-9 files, and provider capitation system.
  • Maintained knowledge of industry standard codes (CPT, HCPCS) and Standard Fee Schedules (Standard Medicare, Medi-Cal).

9. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how configuration analysts use troubleshoot:
  • Debug and troubleshoot claims event encountered and validate outcomes against configured benefits.
  • Debugged and troubleshoot applications issues with production and non-production environments.

10. Lifecycle Management

Here's how configuration analysts use lifecycle management:
  • Used Oracle, Apex, Windchill, CMM2, PRD and HP Application Lifecycle Management systems to build product.
  • Job Description Application Administrator for Application Lifecycle Management Tool, PTC Integrity.

11. Windows

Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.

Here's how configuration analysts use windows:
  • Maintained classified and unclassified documentation using multiple operating environments such as Unix and Windows and different CM techniques.
  • Supported Windows Unix desktops and server needs for retail business subdivisions by packaging and deploying business applications.

12. Configuration Changes

Here's how configuration analysts use configuration changes:
  • Developed interim quality assurance procedures for validating configuration changes requiring the authorization and documentation of all requests for GL mapping changes.
  • Supported client configuration changes and new configuration requirements including configuration analysis, design, build and test.

13. Claims Processing

Claims Processing is the entire workflow involved within the insurance company to evaluate a claim before it gets approved. It has many administrative layers such as assessing insurance eligibility, investigating the medical treatments taken, and reviewing medical codes before it settles or denies a claim with the insured healthcare provider.

Here's how configuration analysts use claims processing:
  • Applied extensive knowledge of claims processing and system operations to effectively and efficiently perform responsibilities of the Benefit Analyst.
  • Utilize knowledge of provider billing and claims processing, direct Provider Services/Relations with the claims processing notifications.

14. User Acceptance

Here's how configuration analysts use user acceptance:
  • Work with the client during the User Acceptance phase and implement changes to configuration as part of ongoing service in operations.
  • Conducted Unit test, Integration test and user acceptance test for newly developed programs.

15. Process Improvement

Here's how configuration analysts use process improvement:
  • Participate in identifying program needs to support database designs needed to establish process improvements where appropriate.
  • Participated in projects for process improvements and new product development.
top-skills

What skills help Configuration Analysts find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on configuration analyst resumes?

Michael McLaughlin

Faculty, Brigham Young University - Idaho

The ability to solve unstructured problems.

What configuration analyst skills would you recommend for someone trying to advance their career?

Jennifer Coupland

Clinical Professor of Marketing, Pennsylvania State University

Anticipate what is needed and demonstrate your worth.

What soft skills should all configuration analysts possess?

Dr. Pauline MosleyDr. Pauline Mosley LinkedIn profile

Full Professor and Associate Chair of Information Technology, Pace University

All graduates should possess strong communication skills, a willingness to take risks, think critically and innovatively. Lastly, they need to be flexible and willing to learn.

What hard/technical skills are most important for configuration analysts?

Jason Caudill Ph.D.

Professor of Business, King University

The number one technical skill for today's professionals is the ability to learn new systems. Regardless of expertise in a particular platform, there are going to be updates and changes, and different companies will likely be on different major platforms to perform the same functions. A strong foundation of technical skills in communications software, spreadsheets, and cloud applications will give someone the foundation they need to function in most modern workplaces, but the real skill is being able to translate that understanding of the architecture to multiple platforms so they can manage change.

List of configuration analyst skills to add to your resume

Configuration analyst skills

The most important skills for a configuration analyst resume and required skills for a configuration analyst to have include:

  • Product Design
  • System Configuration
  • SharePoint
  • Product Data Management
  • Technical Support
  • Strong Analytical
  • Facets
  • CPT
  • Troubleshoot
  • Lifecycle Management
  • Windows
  • Configuration Changes
  • Claims Processing
  • User Acceptance
  • Process Improvement
  • DRG
  • Java
  • PDM
  • Confluence
  • CDRL
  • Configuration Control Board
  • Business Processes
  • Engineering Changes
  • Post Implementation
  • Data Integrity
  • Configuration Management Policies
  • Medicaid
  • ERP
  • QA
  • Test Cases
  • SQL Server
  • System Issues
  • Fee Schedules
  • Technical Documentation
  • Jenkins
  • EDI
  • System Functionality
  • ISO
  • Professional Work
  • Configuration Management
  • Unix
  • ClearCase
  • Configuration Issues
  • CMMI
  • Business Rules
  • Production Environment
  • ITIL

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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