FIND PERSONALIZED JOBS
Sign up to Zippia and discover your career options with your personalized career search.
Sorry, we can't find that. Please try a different city or state.
APPLY NOW
Apply Now
×
FIND
PERSONALIZED JOBS

Sorry, we can't find that. Please try a different city or state.

CONTENT HAS
BEEN UNLOCKED
Close this window to view unlocked content
or
find interesting jobs in

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign Up

SIGN UP TO UNLOCK CONTENT

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Forgot Password?

Don't have an account? Sign Up

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign up to save the job and get personalized job recommendations.

Sign up to dismiss the job and get personalized job recommendations.

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Already have an account? Log in

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Company Saved

Answer a few questions and view jobs at that match your preferences.

Where do you want to work?

Job Saved

See your Saved Jobs now

or

find more interesting jobs in

Job Dismissed

Find better matching jobs in

Your search has been saved!

Become A Configuration Management Specialist

Where do you want to work?

To get started, tell us where you'd like to work.
Sorry, we can't find that. Please try a different city or state.

Working As A Configuration Management Specialist

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Updating and Using Relevant Knowledge
  • Communicating with Supervisors, Peers, or Subordinates
  • $79,000

    Average Salary

What Does A Configuration Management Specialist Do

Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization. Others, called computer user support specialists, assist non-IT users who are having computer problems.

Duties

Computer network support specialists typically do the following:

  • Test and evaluate existing network systems
  • Perform regular maintenance to ensure that networks operate correctly
  • Troubleshoot local area networks (LANs), wide area networks (WANs), and Internet systems

Computer network support specialists, also called technical support specialists, usually work in their organization’s IT department. They help IT staff analyze, troubleshoot, and evaluate computer network problems. They play an important role in the routine maintenance of their organization’s networks such as performing file backups on the network. Maintenance can be performed daily, weekly, or monthly and is important to an organization’s disaster recovery efforts. Solving an IT problem promptly is important because organizations depend on their network systems. Network support specialists may assist the organization’s computer users through phone, email, or in-person visits. They often work under network and computer systems administrators, who handle more complex tasks.

Computer user support specialists typically do the following:

  • Pay attention to customers’ descriptions of their computer problems
  • Ask customers questions to properly diagnose the problem
  • Walk customers through the recommended problem-solving steps
  • Set up or repair computer equipment and related devices
  • Train users to work with new computer hardware or software, such as printers, word-processing software, and email
  • Provide other team members and managers in the organization with information about what gives customers the most trouble and about other concerns customers have

Computer user support specialists, also called help-desk technicians, usually provide technical help to non-IT computer users. They respond to phone and email requests for help. They can usually help users remotely, but they also may make site visits so that they can solve a problem in person.

Help-desk technicians may solve a range of problems that vary with the industry and the particular firm. Some technicians work for large software companies or for support service firms and must give instructions to business customers on how to use business-specific programs such as an electronic health records program used in hospitals or physicians’ offices. Sometimes they work with other technicians to resolve problems.

Other help-desk technicians work in call centers, answering simpler questions from non-business customers. They may walk customers through basic steps in re-establishing an Internet connection or troubleshooting household IT products such as a Wi-Fi router.

Show More

Show Less

How To Become A Configuration Management Specialist

Because of the wide range of skills used in different computer support jobs, there are many paths into the occupation. A bachelor’s degree is required for some computer support specialist positions, but an associate’s degree or postsecondary classes may be enough for others.

Education

Education requirements for computer support specialists vary. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Applicants who have taken some computer-related classes are often qualified. For computer network support specialists, many employers accept applicants with an associate’s degree, although some prefer applicants to have a bachelor’s degree.

Large software companies that provide support to business users who buy their products or services often require a bachelor’s degree. Positions that are more technical are likely to require a degree in a field such as computer science, engineering, or information science, but for others, the applicant’s field of study is less important.

To keep up with changes in technology, many computer support specialists continue their education throughout their careers.

Certification

Certification programs are generally offered by vendors or from vendor-neutral certification providers. Certification validates the knowledge of and best practices required by computer support specialists. Companies may require their computer support specialists to hold certifications in the products the companies use.

Advancement

Many computer support specialists advance to other information technology positions, such as network and computer systems administrators and software developers. Some become managers in the computer support services department. Some organizations provide paths for support specialists to move into other parts of the organization, such as sales. For more information, see the profiles on network and computer systems administrators and software developers.

Important Qualities

Customer-service skills. Computer support specialists must be patient and sympathetic. They must often help people who are frustrated with the software or hardware they are trying to use.

Listening skills. Support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation.

Problem-solving skills. Support workers must identify both simple and complex computer problems, analyze them, and solve them.

Speaking skills. Support workers must describe the solutions to computer problems in a way that a nontechnical person can understand.

Writing skills. Strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as real-time web chat interactions.

Show More

Show Less

Do you work as a Configuration Management Specialist?

Send To A Friend

Configuration Management Specialist Jobs

NO RESULTS

Aw snap, no jobs found.

Add To My Jobs

Configuration Management Specialist Career Paths

Configuration Management Specialist
Configuration Manager Project Manager
Senior Project Manager
11 Yearsyrs
Configuration Manager Project Manager General Manager
Operations Vice President
11 Yearsyrs
Configuration Manager Project Manager Information Technology Project Manager
Program Manager
8 Yearsyrs
Configuration Management Analyst Build-Release Engineer Engineer
Product Manager
6 Yearsyrs
Configuration Management Analyst Senior Software Engineer Senior Consultant
Senior Manager
9 Yearsyrs
Configuration Management Analyst Senior Software Engineer Senior Project Manager
Information Technology Director
10 Yearsyrs
Configuration Analyst Systems Analyst Systems Administrator
Information Technology Manager
7 Yearsyrs
Configuration Analyst Systems Analyst Information Technology Manager
Senior Information Technology Manager
10 Yearsyrs
Configuration Analyst Systems Analyst Manager
Purchasing Manager
9 Yearsyrs
Software Engineer Quality Assurance Engineer Quality Assurance Lead
Quality Assurance Manager
9 Yearsyrs
Software Engineer Quality Assurance Engineer Quality Assurance Manager
Quality Manager
11 Yearsyrs
Software Engineer Consultant Account Manager
Client Services Manager
7 Yearsyrs
Systems Administrator Team Leader Warehouse Manager
Logistics Manager
7 Yearsyrs
Systems Administrator Consultant Project Leader
Technical Project Manager
8 Yearsyrs
Consultant Senior Software Engineer Lead Technician
Technical Manager
7 Yearsyrs
Configuration Management Lead Team Leader Project Leader
Delivery Manager
7 Yearsyrs
Configuration Management Lead Team Leader Group Leader
Laboratory Manager
5 Yearsyrs
Configuration Management Lead Senior Consultant Technical Project Manager
Implementation Manager
8 Yearsyrs
Systems Engineer Information Technology Consultant
Information Technology Systems Manager
8 Yearsyrs
Systems Engineer Business Analyst Senior Data Analyst-
Data Manager
6 Yearsyrs
Show More
Share

Do you work as a Configuration Management Specialist?

Help others decide if this is a good career for them

Average Length of Employment
Specialist 2.6 years
Top Careers Before Configuration Management Specialist
Consultant 3.6%
Secretary 3.1%
Internship 2.9%
Top Careers After Configuration Management Specialist
Consultant 4.1%
Analyst 2.8%

Do you work as a Configuration Management Specialist?

Average Yearly Salary
$79,000
View Detailed Salary Report
$47,000
Min 10%
$79,000
Median 50%
$79,000
Median 50%
$79,000
Median 50%
$79,000
Median 50%
$79,000
Median 50%
$79,000
Median 50%
$79,000
Median 50%
$134,000
Max 90%
Best Paying Company
Alion Science and Technology
Highest Paying City
Bloomington, MN
Highest Paying State
North Dakota
Avg Experience Level
3.6 years
How much does a Configuration Management Specialist make at top companies?
The national average salary for a Configuration Management Specialist in the United States is $80,057 per year or $38 per hour. Those in the bottom 10 percent make under $47,000 a year, and the top 10 percent make over $134,000.

Real Configuration Management Specialist Salaries

Job Title Company Location Start Date Salary
Configuration Management Specialist Software Guidance & Assistance, Inc. Secaucus, NJ Aug 15, 2011 $135,655
Configuration Management Specialist CCM Consulting Services, Inc. Short Hills, NJ Nov 10, 2013 $110,000
Configuration Management Specialist Quality Software Services, Inc. Washington, DC Apr 30, 2014 $97,000
Configuration Management Specialist Quality Software Services, Inc. Washington, DC May 01, 2014 $97,000
Configuration Management Specialist Western Union Business Solutions (USA) LLC Washington, DC Feb 09, 2014 $93,600
Configuration Management Specialist III Farmers Group, Inc. Los Angeles, CA Aug 04, 2014 $92,400
Configuration Management Specialist Travelex Global Business Payments, Inc. Washington, DC Aug 18, 2011 $90,000
Configuration Management Specialist Comsys Services LLC Seattle, WA Aug 04, 2010 $87,256 -
$122,158
Configuration Management Specialist II Farmers Group, Inc. Simi Valley, CA Aug 11, 2009 $86,857
Specialist-Build and Deployment/Configuration Management Majesco Glastonbury, CT Feb 22, 2016 $84,882
Configuration Management Specialist USM Business Systems, Inc. Seattle, WA Jul 31, 2015 $84,740
Configuration Management Specialist USM Business Systems, Inc. Seattle, WA Aug 11, 2015 $84,740
Configuration Management Specialist II Farmers Group, Inc. Simi Valley, CA Jul 06, 2009 $83,117
Configuration Management Specialist Travelex Global Business Payments, Inc. Washington, DC Nov 21, 2010 $82,514 -
$89,760
Specialist-Build & Deployment/Configuration Manage Majescomastek Glastonbury, CT Jun 21, 2013 $80,000
Configuration Management Specialist, Business Syst Trinity Industries, Inc. Dallas, TX Apr 30, 2012 $80,000
Configuration Management Specialist CCM Consulting Services, Inc. Short Hills, NJ Feb 19, 2015 $75,566
Configuration Management Specialist USM Business Systems, Inc. Morristown, NJ Sep 06, 2014 $71,300

No Results

To get more results, try adjusting your search by changing your filters.

See More Salaries

How Would You Rate The Salary Of a Configuration Management Specialist?

Have you worked as a Configuration Management Specialist? Help other job seekers by rating your experience as a Configuration Management Specialist.

Top Skills for A Configuration Management Specialist

  1. Configuration Management
  2. Data Entry
  3. Ensure Compliance
You can check out examples of real life uses of top skills on resumes here:
  • Provide technical support for Configuration Management activities for all Oshkosh Defense vehicle systems as necessary required by various Government contracts.
  • Publish and maintain documentation for configuration control and data entry.
  • Analyzed drawings of defense weapons systems to ensure compliance with contract requirements and applicable specifications and standards.
  • Created and enhanced SharePoint repositories to effectively store and report on security and configuration management activities.
  • Developed and managed the Configuration and Data Management (CDM) procedures throughout multiple military business units.

Rank:

Average Salary:

Embed On Your Website

Top 10 Best States for Configuration Management Specialists

  1. District of Columbia
  2. Massachusetts
  3. Delaware
  4. Alaska
  5. Rhode Island
  6. Virginia
  7. Minnesota
  8. New Jersey
  9. Connecticut
  10. Colorado
  • (519 jobs)
  • (920 jobs)
  • (107 jobs)
  • (93 jobs)
  • (112 jobs)
  • (1,590 jobs)
  • (627 jobs)
  • (737 jobs)
  • (295 jobs)
  • (576 jobs)

Configuration Management Specialist Demographics

Gender

Female

51.7%

Male

41.6%

Unknown

6.8%
Ethnicity

White

59.3%

Black or African American

14.3%

Hispanic or Latino

14.0%

Asian

8.4%

Unknown

3.9%
Show More
Foreign Languages Spoken

Spanish

66.7%

French

19.0%

German

4.8%

Irish

4.8%

Chinese

4.8%
Show More

Configuration Management Specialist Education

Schools

University of Phoenix

19.0%

Strayer University

11.4%

University of Maryland - University College

9.2%

Northern Virginia Community College

6.0%

George Mason University

5.4%

University of Maryland - College Park

4.9%

University of Alabama

4.3%

Webster University

4.3%

Defense Acquisition University

3.8%

Colorado Technical University

3.8%

Texas A&M University

3.3%

George Washington University

2.7%

Ashford University

2.7%

Montgomery College

2.7%

Arizona State University

2.7%

College of Southern Maryland

2.7%

Old Dominion University

2.7%

San Diego State University

2.7%

University of Washington

2.7%

Athens State University

2.7%
Show More
Majors

Business

26.8%

Computer Science

11.3%

Computer Information Systems

8.8%

Management

7.3%

Information Technology

6.6%

Management Information Systems

4.5%

Project Management

3.9%

Accounting

3.2%

Information Systems

3.0%

Electrical Engineering

2.9%

Education

2.9%

Computer Engineering

2.7%

English

2.5%

Human Resources Management

2.5%

Drafting And Design

2.3%

Elementary Education

2.0%

Psychology

2.0%

General Studies

1.8%

Electrical Engineering Technology

1.6%

Computer Programming

1.6%
Show More
Degrees

Bachelors

43.8%

Masters

19.8%

Other

18.1%

Associate

10.9%

Certificate

5.3%

Diploma

1.4%

Doctorate

0.6%

License

0.1%
Show More

Job type you want
Full Time
Part Time
Internship
Temporary

How Would You Rate Working As a Configuration Management Specialist?

Are you working as a Configuration Management Specialist? Help us rate Configuration Management Specialist as a Career.

Top Configuration Management Specialist Employers

Jobs From Top Configuration Management Specialist Employers

Configuration Management Specialist Videos

Infor Product Configuration Management Maximizing the sale for configure to order products

Release Manager Job Description

Careers in IT, Computers and Technology

Related to your recently viewed content